Table Of Contents
Release Notes for Cisco Aironet Client Utility and Driver, Version 3.0 for Mac OS
This document contains the following sections:
This document describes system requirements and upgrade procedures for the following releases of Cisco Aironet client adapter software:
•Version 1.0.1 of the Cisco Aironet client utility for Mac OS X (10.1.x or 10.2.x)
•Version 1.0.2 of the PCI and PC card drivers for Mac OS X (10.1.x or 10.2.x)
•Version 1.0.3 of the Cisco Aironet client utility and driver for Mac OS 9.x
•Version 2.1.1 of the installer for the Cisco Aironet client utility and driver
•Version 3.0.0 of the installer for the Cisco Aironet client utility and driver
The client utilities, driver, and help files for both Mac OS X and Mac OS 9.x are released together in a single file entitled MACOSInstallv30.sit.
The Cisco Aironet client utility can only be used with the Cisco Aironet 340, 350, 4800, and CB20A wireless LAN client adapters.
This software requires a Macintosh system running Mac OS 9 or Mac OS X. The following systems are supported:
•Apple PowerMac G3 (Blue and White) or G4 (except G4 Cube)
•Apple PowerBook G3 Series 1998, G3 Series 1999, or G3 (with firewire)
•Apple PowerBook G4, or G4 (Gigabit Ethernet, 2nd and 3rd generations)
Note See the "Limitations and Restrictions" section for operating system restrictions.
Client Adapter Firmware Requirements
Cisco recommends the following client adapter firmware versions for this release:
Table 1 Recommended Firmware Versions
Client Adapter Recommended Firmware
CB20A (5 GHz)
340, 350, 4800 Series (2.4 GHz)
Note Using client adapters with earlier firmware versions may reduce functionality.
New Software Features in Release 3.0
This section describes the new features in release 3.0.
Support for 5-GHz Client Adapters
This release supports both 2.4-GHz and 5-GHz client adapters. The software and drivers automatically detect the type of client adapter that is installed.
New Desktop Controls
The Aironet desktop controls provide a convenient way to view client adapter status and initiate common client adapter tasks, such as location selection or LEAP logon. For the Mac OS X operating system, the desktop control is an icon in the main menu bar. For the Mac OS 9 operating system, the desktop control is a control strip module. The desktop controls are automatically installed with the client utility.
The multiuser feature makes it easier for multiple users to share a single computer. When LEAP security and multiple users are enabled, the client adapter logs off the wireless network when a user logs off, and prompts for a new username and password when a new user logs on.
Upgrading to a New Software Release
This section describes how to upgrade to the latest client utility and driver release.
Determining the Client Utility Version
To determine the version of the utility that your client adapter is currently using, follow the procedures listed for your operating system:
•If you are using Mac OS 9.x, select Get Info from the File drop-down menu. The utility and driver version are displayed in the Info Screen.
•If you are using Mac OS X, click Client Utility on the main menu bar and select About Aironet Client Utility from the drop-down menu. The Client Utility About screen displays the client utility and driver version number.
Downloading New Software
The latest software version for your client adapter is available for download at the Cisco Software Center web site. A single software installer supports both Mac OS 9 and Mac OS X.
To obtain the latest client adapter software from the Cisco Web site, follow these steps:
Step 1 Use your web browser to access the Cisco Software Center at the following URL:
Note You must have a Cisco user id and password to download any software.
Step 2 Click Product in the leftmost select box.
Step 3 Click Wireless from the center select box.
Step 4 Click Client Adapters and Client Software from the rightmost box.
Step 5 Click Cisco Aironet Wireless LAN Client Adapters from the rightmost box.
A list of all client adapters is listed in the rightmost box.
Step 6 Selct the version of wireless LAN adapter from the list available.
The Download Software page is displayed.
Step 7 Click on the Firmware, Driver, Utility link.
All platforms on which the drivers are available is listed.
Step 8 Click MacOS from the list.
The Select A Release page is displayed.
Step 9 Select the version from the left navigation tree.
Step 10 Click the Download Now button.
The client adapter software is added to your cart.
Note Make sure to select a software release that is compatible with your client adapter hardware and computer operating system. Each software version includes a description with compatibility information.
Step 11 Click the Proceed with Download to download the client adapter.
Step 12 Read and accept the terms and conditions of the Software License Agreement.
Step 13 Click on one of the following links to download the software:
•Non Java Download
Step 14 Save the file to your hard drive then exit the web browser.
Step 15 Double-click the utility installer (.sit) file to expand (uncompress) it.
Updating the Driver and Client Utility
Follow the instructions below to update the version of the client utilities and the client adapter driver for both the Mac OS 9 and the Mac OS X operating systems.
Note If a power failure occurs while you are loading new software, your client adapter can become inoperable. If this occurs, start the procedure again.
Step 1 Double-click Cisco WLAN Install to activate the installer.
Note You should keep the Cisco WLAN Install file. You can use it later to uninstall your client utility and driver for a clean install.
Step 2 For Mac OS X, when the Authenticate screen appears, enter your password in the Password field. Your Macintosh username appears in the Name field. Click OK.
Note For Mac OS X, you must have administrator privileges to install an updated client utility and driver.
Step 3 When the Cisco Aironet Wireless LAN Adapter Software screen appears, click Continue.
Step 4 Read the terms and conditions of the Software License Agreement and click Accept or Decline. If you decline the license agreement, the client utility installation ends.
Note You can print or save the software license agreement by clicking Print or Save As.
Step 5 Read the Read Me screen information and click Continue.
Note You can print or save the read-me information by clicking Print or Save As.
Step 6 When the Cisco WLAN Install screen appears, perform the following operations:
a. Expand the software component list by clicking the right triangle to the left of name.
Note Both the PCI and PC Card drivers are normally installed by the installer. You can deselect one of the drivers by clicking the selection box to remove the X; for example, you can deselect the PCI driver when using a PowerBook, or you can deselect the PC Card driver when using a PowerMac.
b. Click Install to begin the installation process.
Step 7 When a screen appears indicating that you must restart your computer after installing the software, click Continue.
Note You can click Cancel to terminate the installation process.
Step 8 A message appears indicating "One moment please..." then a screen appears that shows the installation progress. After the files are copied to the designated folder on the Macintosh hard disk, a screen appears:
Step 9 If a message appears indicating that the installation was successful, click Restart to restart your computer and finish the client utility installation.
Note The installer program installs the client utility, the help files, and the drivers.
For client adapter configuration instructions, refer to the Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Mac OS. For instructions on obtaining the document, refer to the "Related Documentation" section.
Step 10 If a message appears indicating that the installation is not necessary, click Quit. The installer has detected that your installed software is the same version as the software to be installed. To force the installer to install the new software, uninstall the current software and then repeat this procedure.
Limitations and Restrictions
This release does not support the CB20A client adapter on the Mac OS 10.1 operating system:
This release has the following open caveats:
Getting Bug Information on Cisco.com
If you are a Cisco registered user, you can use the Cisco TAC Software Bug Toolkit, which consists of three tools (Bug Navigator, Bug Watcher, and Search by Bug ID Number) that help you identify existing bugs (or caveats) in Cisco software products.
Access the TAC Software Bug Toolkit today at the following URL:
For the most up-to-date, detailed troubleshooting information, refer to the Cisco TAC website at http://www.cisco.com/tac. Select Wireless Technologies under Top Issues.
The Aironet Client Adapter includes a troubleshooting tool that helps resolve common problems. For troubleshooting instructions, refer to the Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Mac OS (see the following section).
For more information about Cisco Aironet client adapters, refer to the following documents:
•Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Mac OS
You can access this document on the Cisco web site at the following URL:
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Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
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Technical Assistance Center
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Cisco TAC inquiries are categorized according to the urgency of the issue:
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•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.
The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:
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If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
This document is to be used in conjunction with the documents listed in the "Related Documentation" section.
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