Cisco Wireless LAN Controller System Message Guide
New Messages
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New and Changed System Messages

Table Of Contents

New and Changed System Messages

Controller Software Release 5.2

Controller Software Release 5.1

Controller Software Release 5.0


New and Changed System Messages


This chapter contains new and changed system messages in particular Cisco Wireless LAN Controller software releases.

Controller Software Release 5.2

Controller Software Release 5.1

Controller Software Release 5.0

Controller Software Release 5.2

The following messages first appear in controller software release 5.2:

Error Message    %AAA-3-GUEST_INFO_MALLOC_FAILED: Unable to allocate memory for guest 
account information of user [chars]. 

Explanation    Unable to allocate memory for guest account information.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %AAA-3-UPDATE_GUESTINFO_AT_LOGIN_FAILED: Unable to update guest user 
information at login for [chars]. [chars]. 

Explanation    Unable to update guest user information at login.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %AAA-3-UPDATE_GUESTINFO_AT_LOGOUT_FAILED: Unable to update guest user 
information at logout for [chars]. [chars]. 

Explanation    Unable to update guest user information at logout.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %AAA-3-USER_NAME_INVALID: Invalid username provided. [chars]. 

Explanation    Invalid username provided.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %APF-3-APF_SITE_WLAN_ENABLE_FAILS: enabling WLANs failed for AP 
[chars] 

Explanation    Enabling the WLANs on the AP failed.

Recommended Action    Delete and re-create the AP group.

Error Message    %APF-3-INVALID_MTU: Invalid MTU ([int]) Discarding packet to AP 
[dec].[dec]:[dec].[dec] ([dec]) 

Explanation    Could not send packet to AP because the specified MTU is out of allowed range.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %APF-1-MOBILE_ENTRY_NAC_STATE_SET_FAILED: Could not set NAC state for 
Mobile Station Entry. [chars]. Mobile:[hex]:[hex]:[hex]:[hex]:[hex]:[hex]. 

Explanation    Could not set NAC state for mobile.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %APF-1-SET_PSK_AUTH_MODE: Could not set the 802.11i PSK authentication 
mode.[chars]. Length:[int]. WLAN:[chars]. 

Explanation    Could not set the 802.11i PSK authentication mode.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %APF-3-SITE_FAILURE: Cannot find apgroup [chars] 

Explanation    Cannot find database for the AP group.

Recommended Action    Delete and re-create the AP group.

Error Message    %APF-3-SITE_INVALID_VALUE: Invalid value in AP group 

Explanation    Value in AP group is invalid.

Recommended Action    Delete and re-create the AP group.

Error Message    %APF-3-SITE_NO_AP_GROUP: Cannot find apgroup for AP 

Explanation    No AP group is set for the AP.

Recommended Action    Set AP group for the AP.

Error Message    %APF-3-SITE_NOT_FOUND: Cannot find AP group 

Explanation    An internal error occurred when processing AP group definitions. Groups might not be correctly configured.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %APF-3-SITE_NULL_WLAN: Invalid value 0 for WLAN 

Explanation    WLAN 0 is not valid.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-AP_DB_ALLOC: Unable to alloc AP entry in database for 
[int].[int].[int].[int]:[int] 

Explanation    Because of an internal error, the AP entry could not be added to database. The AP might not function as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-AP_DB_ERR1: Unable to find AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] entry in the database, could not process 
[chars] 

Explanation    The operation that is being performed for the AP failed because the internal entry for the AP was not found. It is possible that the AP has been removed from the controller.

Recommended Action    Use the show ap summary command to determine if the AP is still joined to the controller. If it is not, the message may be ignored. If it is still joined, restart the AP to ensure that it has the latest configuration.

Error Message    %CAPWAP-3-BUFF_ALLOC: Failed to allocate buffer for [chars] 

Explanation    Out of system buffers.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-2-CAP_MSG_TRACE: [chars] 

Explanation    Debugging for CAPWAP packet.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-DB_CREATOR_ERR: Database entry for AP 
[dec]:[dec]:[dec]:[dec] is created in LWAPP, could not process [chars] 

Explanation    The operation that is being performed for the AP failed because the internal entry for the AP was created in LWAPP, and the message was received in CAPWAP.

Recommended Action    Use the show ap summary command to determine if the AP is still joined to the controller. If it is not, the message may be ignored. If it is still joined, restart the AP to ensure that it will join in either CAPWAP or LWAPP.

Error Message    %CAPWAP-3-DECODE_ERR: Error decoding [chars] from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    The CAPWAP message that was sent by the AP was not understood by the controller. The message was dropped. The AP might not function as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-DISC_AP_MGR_ERR1: Unable to process primary discovery 
request from AP on interface ([int]), VLAN ([int]), could not get AP manager 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    A discovery response could not be sent to an AP because the controller was not able to obtain the IP address of the AP manager interface.

Explanation    Correct the AP manager interface configuration.

Error Message    %CAPWAP-3-DISC_AP_MGR_ERR2: Unable to process primary discovery 
request from AP, AP manager IP address is invalid 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    A discovery response could not be sent to an AP because the controller was not able to obtain the IP address of the AP manager interface.

Recommended Action    Correct the AP manager interface configuration.

Error Message    %CAPWAP-3-DISC_BCAST_ERR: Ignoring a discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] via broadcast AP (IP = 
[dec].[dec].[dec].[dec]) is not in the same subnet as the controller 

Explanation    The controller ignored a broadcast discovery request from an AP because the AP is not on the same subnet as the controller.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-DISC_INTF_ERR1: Ignoring discovery request received on 
non-management interface ([int]) from AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    A discovery request from an AP was ignored because it was received on an invalid interface. The network configuration might be invalid.

Recommended Action    Check the network configuration to ensure that packets from the AP are correctly routed.

Error Message    %CAPWAP-3-DISC_INTF_ERR2: Ignoring discovery request received on a 
wrong VLAN ([dec]) on interface ([int]) from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    A discovery request from an AP was ignored because it was received on an invalid interface. The network configuration might be invalid.

Recommended Action    Check the network configuration to ensure that packets from the AP are correctly routed.

Error Message    %CAPWAP-3-DISC_MAX_AP1: Dropping discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - limit for maximum APs supported [dec] 
reached 

Explanation    The maximum number of supported APs has been reached. The specified AP will not be serviced.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-DISC_MAX_AP2: Dropping primary discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - maximum APs joined [dec]/[dec] 

Explanation    The maximum number of supported APs has been reached. The specified AP will not be serviced.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-DISC_MAX_DOWNLOAD: Ignoring discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - maximum number of downloads ([int]) 
exceeded 

Explanation    A discovery request from an AP was rejected because the maximum number of concurrent downloads are already in progress. The AP might successfully join the controller on a later attempt.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-DISC_MAX_JOIN: Rejecting discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - maximum AP joins ([int]) exceeded 

Explanation    A discovery request from an AP was rejected because the maximum number of concurrent joins are already in progress. The AP might successfully join the controller on a later attempt.

Recommended Action    No action is required.

Error Message    %CAPWAP-4-DISC_TIME_ERR: Unable to retrieve time information while 
processing discovery request from AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Due to an internal error, the time at which the AP discovery request was received was not recorded. The AP might join the controller and function normally, but monitoring of the APs presence or absence might not work as expected.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-DISC_VLAN_ERR: Received a discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] on an unsupported VLAN ([int]), dropping the 
request 

Explanation    A discovery request was received on a port on which no interface was created.

Recommended Action    Check the network configuration to ensure that packets from the AP are correctly routed.

Error Message    %CAPWAP-3-DTLS_BUFF_ERR: Failed to allocate DTLS buffer to AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Unable to allocate DTLS buffer for message to AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex]

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-DTLS_CLOSED_ERR: [hex]:[hex]:[hex]:[hex]:[hex]:[hex]: DTLS 
connection closed forAP [int]:[int]:[int]:[int] ([int]), Controller: 
[int]:[int]:[int]:[int] ([int]) [chars] 

Explanation    DTLS connection closed for the AP due to an unknown reason.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-DTLS_CONN_ERR: [hex]:[hex]:[hex]:[hex]:[hex]:[hex]: DTLS 
connection not found forAP [int]:[int]:[int]:[int] ([int]), Controller: 
[int]:[int]:[int]:[int] ([int]) [chars] 

Explanation    DTLS connection not found for the AP. Encrypting messages or processing an encrypted packet will not be possible for this AP.

Recommended Action    Check if the AP entry is present in the database. Use show ap summary or show dtls connection to see if the AP entry exists in database.

Error Message    %CAPWAP-3-DTLS_DB_ERR: [hex]:[hex]:[hex]:[hex]:[hex]:[hex]: Failed to 
create DTLS connection for AP [int]:[int]:[int]:[int] ([int]). 

Explanation    Unable to create DTLS database entry for the AP. The AP will not be able to join the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-DTLS_DEL_ERR: Failed to disconnect DTLS connection for AP 
[int].[int].[int].[int] ([int]). 

Explanation    Unable to delete DTLS database entry for the AP. The DTLS entry remains stale, and the AP might not be able to join the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-ECHO_ERR: Did not receive heartbeat reply; AP: 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Controller did not get a response for the AP heartbeat message. There might be connectivity issues between the AP and the controller.

Recommended Action    Check to see if the AP has rebooted or if it has been removed from the network. Also ensure that there no connectivity issues between the AP and the controller.

Error Message    %CAPWAP-3-ENCODE_ERR: Failed to encode [chars] to AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Due to an internal error, a CAPWAP message could not be transmitted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-HDR_ENCAP_ERR: Unable to encapsulate CAPWAP header for AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Could not send the CAPWAP packet because of an internal error in encapsulating the packet. The AP might not function as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-HDR_ENCAP_ERR2: Unable to encapsulate CAPWAP header for AP 
[int].[int].[int].[int]:[int] 

Explanation    Could not send the CAPWAP packet because of an internal error in encapsulating the packet. The AP might not function as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-IMAGE_DOWNLOAD_ERR: Refusing [chars] from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - controller image upgrade is in process 

Explanation    The specified request from the AP is ignored because the controller software is being upgraded. Future attempts from the AP might succeed.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-IMAGE_DOWNLOAD_ERR2: Refusing image download request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - max downloads ([dec]) in progress 

Explanation    Ignoring the image download request from the AP because the maximum number of concurrent image download requests are in progress. This condition is a temporary. Future attempts by the AP might succeed.

Recommended Action    No action is required.

Error Message    %CAPWAP-3-IMAGE_DOWNLOAD_ERR3: Refusing image download request from AP 
- unable to open image file [chars] 

Explanation    Due to an internal error, image for the AP requesting an image download could not be obtained. The AP image download fails.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-IMAGE_DOWNLOAD_ERR4: Refusing image download request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - unable to open MD5 file [chars] 

Explanation    Due to an internal error, image for the AP requesting image download could not be obtained. The AP image download fails.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INIT_ERR: Failed to initialize [chars]. 

Explanation    Because of internal error, the module initialization failed. The AP might not be able to join the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_MSG: Invalid message from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] type ([dec]) 

Explanation    The information that was received on the controller was not understood. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_MSG_TYPE: Invalid message type [dec] from 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    An invalid CAPWAP message was received from the AP. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_PAYLOAD: Invalid message element [dec] in [chars] 
from [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    An invalid CAPWAP message element was received from the AP. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_PAYLOAD2: Invalid message element [dec] in [chars] 

Explanation    An invalid CAPWAP message element was received from AP. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_PAYLOAD3: Invalid vendor type [dec] in [chars] 

Explanation    An invalid vendor type in CAPWAP message element from the AP. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_PREAMBLE: Invalid preamble type ([dec]) in capwap 
message from [int].[int].[int].[int]:[int] 

Explanation    Invalid preamble type in CAPWAP message.The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_RET_CODE: Invalid result code [dec]. Failed to 
[chars] 

Explanation    An invalid result code while processing. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-INVALID_STATE_EVENT: Invalid AP event ([dec]) and state 
([dec]) combination 

Explanation    The event and state combination is not valid in CAPWAP. The event is ignored.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-IP_ERR: Could not plumb AP's 
([hex]:[hex]:[hex]:[hex]:[hex]:[hex]) IP address ([dec].[dec].[dec].[dec]), next 
hop MAC ([hex]:[hex]:[hex]:[hex]:[hex]:[hex]) and VLAN ([dec]) to fast path 

Explanation    Because of an internal error, IP address of the AP could not be configured in the network processor. The AP might not function as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-IP_PROT_ERR: IP protocol ([dec]) in the received packet - 
from AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] is not UDP, CAPWAP packets are only 
UDP, dropping the packet 

Explanation    An invalid packet received from the AP was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-JOIN_TMR_START_ERR: Failed to start [chars] timer for AP 
[int].[int].[int].[int]:[int] 

Explanation    Because of an internal error, the timer could not be triggered. The AP might not operate as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-LRAD_MTU_ERR: Failed to set MTU [dec] for AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex]. 

Explanation    Path MTU for the AP could not be set properly. Fragmentation will not be at the proper MTU.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-MBUF_ERR: No more system buffers, could not receive CAPWAP 
packet 

Explanation    Out of system buffers.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-0-MSG_QUEUE_ERR: CAPWAP message queue has not been created 

Explanation    CAPWAP subsystem has not been initialized. APs might not be able to join the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-MSG_SEND_ERR2: Unable to send [chars] message to CAPWAP 

Explanation    The CAPWAP process might be busy. If this condition persists, it could lead to losing CAPWAP packets and dropping of AP connections. Also, APs might not getting configuration changes from the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-MTU_INIT_ERR: Failed to initialize global MTU. Multicast 
traffic will be affected. 

Explanation    Initialization of global path MTU failed. Multicast traffic will be affected in multicast-multicast mode.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-POST_DECODE_ERR: Post decode processing failed for [chars] 
from AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Processing of the CAPWAP message failed after decoding the message. The AP might be disconnected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-REASSEM_LOCK_ERR: Could not obtain exclusive access to 
reassembly tablefor [hex]:[hex]:[hex]:[hex]:[hex]:[hex]. 

Explanation    Access to internal reassembly database failed. CAPWAP reassembly failed, and packets might have been dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-REASSEM_MAX_FRAG: Received more fragments ([dec]) than 
supported. Dropping message from [hex]:[hex]:[hex]:[hex]:[hex]:[hex]. 

Explanation    Received more CAPWAP fragments than supported. CAPWAP reassembly failed, and the packet might have been dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-REASSEM_MAX_SIZE: Unable to accomodate fragments from 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex]. 

Explanation    Total size of the CAPWAP fragments is greater than the supported limit. Reassembly fails, and the packet might be dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-REASSEM_SPACE: Unable to store capwap fragment from 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex]. 

Explanation    Failed to store CAPWAP fragment. Reassembly fails, and packets might be dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-RECV_FAIL: Could not process CAPWAP packet 

Explanation    An internal error has occurred while processing the CAPWAP packet. The packet was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-RESTART_ECHO_TIMER_ERR: Failed to restart heart beat timer 
for AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Tearing down CAPWAP connection. Could not restart the heartbeat timer

Recommended Action    No action is required.

Error Message    %CAPWAP-2-SEM_CREATE_ERR: Could not create semaphore [chars] 

Explanation    Unable to allocate a lock for handling operations on the internal database. Exclusive access to information in this might therefore not be possible, leading to data corruption. The system might become unstable.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-SEM_RELEASE_ERR: Could not release exclusive access of AP 
entry for [hex]:[hex]:[hex]:[hex]:[hex]:[hex] in the database 

Explanation    Releasing access of an AP entry in database failed. The AP might not function as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-SIMUL_DTLS_HANDSHAKES: Ignoring discovery request from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] - maximum number of simultaneous dtls 
sessions([int]) exceeded 

Explanation    A discovery request from an AP was rejected because the maximum number of concurrent DTLS handshake sessions is already in progress. The AP might successfully join the controller on a later attempt.

Recommended Action    No action is required.

Error Message    %CAPWAP-2-SOCK_ERR: Error [chars] CAPWAP socket 

Explanation    An internal error has occurred, CAPWAP subsystem could not be initialized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-SOCK_ERR2: Socket select error ([dec]) 

Explanation    An internal error caused a temporary failure in a message handling process. The system is attempting to recover from this situation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-SOCK_ERR3: Could not read from the CAPWAP socket 

Explanation    A failure occurred when processing an internal CAPWAP message. The system might become unstable.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-SOCK_ERR4: Could not read from CAPWAP socket, frame length 
out of bounds ([dec]) 

Explanation    A failure occurred when processing an internal CAPWAP message. The system might become unstable.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-2-TASK_CREATE_ERR: Failed to create CAPWAP [chars] task 

Explanation    An internal error occurred. The CAPWAP subsystem could not be initialized. APs might not be able to join the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-TEMP_AP_DB_ALLOC: Unable to alloc temporary AP entry in 
database for [int].[int].[int].[int]:[int] 

Explanation    Due to an internal error, an AP entry could not be added to database. The AP might not join the controller.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-TMR_FREE_ERR: Failed to free [chars] timer; AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    An internal error occurred while processing a timer. The AP might not operate as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-TMR_START_ERR: Failed to start [chars] timer for AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Due to an internal error, the timer could not be triggered. The AP might not operate as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-TMR_STOP_ERR: Failed to stop [chars] timer for AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Due to an internal error, the timer stop could not be triggered. The AP might not operate as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-TX_ERR: Failed to transmit [chars] to AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Because of an internal error, a CAPWAP message could not be transmitted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-TX_ERR2: Could not transmit CAPWAP control packet (error = 
[int]) 

Explanation    Because of an internal error, a CAPWAP message could not be transmitted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-UDP_PORT_ERR: Received invalid UDP port ([dec]) in the 
packet from AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex], dropping the packet 

Explanation    An invalid packet that was received from the AP was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-UNSUPPORTED_TYPE: Received an invalid [chars] ([dec]): AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    The information received on the controller was not understood. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CAPWAP-3-UNSUPPORTED_TYPE1: Received an invalid [chars] ([dec]) 

Explanation    The information received on the controller was not understood. The message was dropped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %DTL-3-APID_DEL_FAILED: Unable to delete AP Id entry due to [chars] 
(=[dec]) 

Explanation    Unable to delete the AP ID entry.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %DTL-6-ARP_ADD_FAILED: Unable to insert an ARP entry for 
[dec].[dec].[dec].[dec] to the ARP table. 

Explanation    Unable to insert an ARP entry into the ARP table.

Recommended Action    No action is required.

Error Message    %DTL-3-MOBTUN_ADD_FAILED: Unable to configure Mobility tunnel. 
[chars]. port=[dec] vlan=[dec] 

Explanation    Unable to configure Mobility tunnel.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %DTL-3-MOBTUN_DEL_FAILED: Unable to delete Mobility tunnel due to 
[chars]. port=[dec] 

Explanation    Unable to delete Mobility tunnel.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %DTL-3-TUN_ADD_TO_RG_FAILED: Unable to add AP to multicast replication 
group. [chars]. (=[dec]) 

Explanation    Unable to add AP to multicast replication group.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %DTL-3-TUN_DEL_TO_RG_FAILED: Unable to delete AP from multicast 
replication group. [chars]. (=[dec]) 

Explanation    Unable to delete AP from multicast replication group.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %DTLS-3-ALLOC_FAILED: Resource allocation failed\n 

Explanation    Failure to allocate resource to complete the requested DTLS operation.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %DTLS-4-BAD_CERT: Certificate verification failed. Peer IP: 
[int].[int].[int].[int]\n 

Explanation    DTLS peer presented an invalid certificate.

Recommended Action    No action is required.

Error Message    %DTLS-4-BAD_COOKIE: DTLS cookie verification failed. Peer IP: 
[int].[int].[int].[int]\n 

Explanation    DTLS peer presented an invalid cookie.

Recommended Action    No action is required.

Error Message    %DTLS-6-DUPLICATE_RECORD: Duplicate record received - ignored.\n 

Explanation    A duplicate record was received. It is silently ignored

Recommended Action    No action is required.

Error Message    %DTLS-5-ESTABLISHED: DTLS connection established on local port [int]\n 

Explanation    DTLS connection established on the indicated port

Recommended Action    No action is required.

Error Message    %DTLS-5-ESTABLISHED_TO_PEER: DTLS connection established to 
[int].[int].[int].[int]\n 

Explanation    DTLS connection established on peer.

Recommended Action    No action is required.

Error Message    %DTLS-3-HANDSHAKE_FAILURE: Failed to complete DTLS handshake with peer 
[int].[int].[int].[int]\n 

Explanation    Error encountered during DTLS handshake. Session will be closed.

Recommended Action    Re-establish DTLS session.

Error Message    %DTLS-3-HANDSHAKE_TIMEOUT: Failed to complete DTLS handshake with peer 
[int].[int].[int].[int]\n 

Explanation    DTLS handshake timeout.

Recommended Action    Re-establish DTLS session.

Error Message    %DTLS-3-HASH: DTLS connection hash table error - [chars].\n 

Explanation    Error encountered accessing DTLS connection hash table.

Recommended Action    No action is required.

Error Message    %DTLS-3-LIBRARY_ERROR: [chars] while communicating with peer 
[int].[int].[int].[int]\n 

Explanation    Unexpected value returned from underlying DTLS library.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %DTLS-5-PEER_DISCONNECT: DTLS peer [int].[int].[int].[int] has closed 
connection.\n 

Explanation    DTLS peer has sent a message to close the connection.

Recommended Action    No action is required.

Error Message    %DTLS-3-PKI_ERROR: PKI initialization error : [chars] \n 

Explanation    Error encountered while initializing PKI for DTLS.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %DTLS-3-RECORD_ERROR: Erronous record received - [chars].\n 

Explanation    An invalid record was received. It is silently ignored

Explanation    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %DTLS-6-RECORD_IGNORED: Record ignored - [chars].\n 

Explanation    The record is ignored for the reason specified in error message.

Recommended Action    No action is required.

Error Message    %DTLS-3-UNKNOWN_CONNECTION: Local port [int] is not assocated with any 
established DTLS connection\n 

Explanation    Cannot perform the specified operation because the specified local port is not associated with any established DTLS connection.

Recommended Action    Use a port that is associated to an established DTLS connection.

Error Message    %FIPS-6-AP_ZEROIZATION: AP key zeroization initiated. 

Explanation    FIPS requires a mechanism to zeroize a critical security parameter.

Recommended Action    No action is required.

Error Message    %FIPS-3-AP_ZEROIZATION_FAILED: Unable to zeroize the AP key. [chars]. 

Explanation    FIPS requires a mechanism to zeroize a critical security parameter. An error was detected while trying to zeroize the AP secret.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %INIT-2-MOUNT_FAILED: [chars][dec]. 

Explanation    Unable to mount or unmount the AP image directory (/mnt/images).

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LICENSE_IMAGE_APPLICATION-3-FAILED: [chars], rc = [dec] 

Explanation    The licensing subsystem failed to create a process or a watched boolean to watch request from the remote show subsys license commands

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOG-3-RAW_FILE_OPEN_FAIL: Unable to open raw partition: [chars]. 
Error: [chars] 

Explanation    Unable to open the raw partition to read the watchdog data.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOG-3-RAW_FILE_READ_FAIL: Unable to read from the raw partition: 
[chars]. Error: [chars] 

Explanation    Unable to read the watchdog data from the raw partition.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOG-3-WD_FILE_CREAT_FAIL: Unable to create the watchdog file: 
[chars]. Error: [chars] 

Explanation    Unable to create the watchdog file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOG-3-WD_FILE_WRITE_FAIL: Unable to write to the file: [chars]. 
Error: [chars] 

Explanation    Unable to write to the watchdog file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LOG-3-WD_TOTAL_INVALID: Total bytes of watchdog data read from the 
raw device is invlid: [dec]. 

Explanation    Total bytes of watchdog data read from the raw device is invalid.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LWAPP-6-CAPWAP_CREATED_AP: Discarding LWAPP [chars] from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] since AP entry is created in CAPWAP 

Explanation    Message was received in LWAPP from AP, but the AP entry was created by CAPWAP. Ignoring the message.

Explanation    No action is required.

Error Message    %LWAPP-6-CAPWAP_SUPP_VER: Discarding [chars] in LWAPP from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] supporting CAPWAP 

Explanation    Message was received in LWAPP from an AP that supports CAPWAP. This condition might be normal. The AP will join the controller in CAPWAP after the maximum number of retries in LWAPP.

Recommended Action    No action is required.

Error Message    %LWAPP-4-MSGTAG098: Mesh AP [chars] unable to support the configured 
VLAN [dec]. 

Explanation    The maximum limit on the number of VLANs exceeded on the specified AP or in any upstream AP.

Recommended Action    Check the number of configured VLANs. Remove the unwanted or unused ones.

Error Message    %LWAPP-2-SPAMSEND: Sending through spam instead of capwap; AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Could not transmit the LWAPP message because it could not be encrypted. The AP might not function as expected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-MEMORY_READ_ERROR: [chars]. 

Explanation    Internal system error.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-SOCK_INVALID_MULTICAST_ADDRESS: Mobility group local multicast 
address has invalid setting:[dec].[dec].[dec].[dec]. Resetting it to 0.0.0.0 and 
disabling mobility multicast 

Explanation    Mobility multicast group address configuration was found invalid. It might have been corrupted during config transfer.

Recommended Action    Configure the address again by using the config mobility multicast-mode enable multicast_address command.

Error Message    %MM-3-TUNNEL_ADD_FAILED: Failed to add mobility tunnel to fast path 
for peer IP: [dec].[dec].[dec].[dec] 

Explanation    Internal system error.

Recommended Action    If this message recurs, Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-TUNNEL_ID_ALLOCATE_FAILED: Failed to allocate mobility tunnel id 
for peer IP: [dec].[dec].[dec].[dec] 

Explanation    Internal system error.

Recommended Action    If this message recurs, copy the error message

Error Message    %NMSP-3-CERT_AAA_ERR: NMSP: LBS cert AAA Error for [chars] 

Explanation    NMSP: Controller LBS-SSC AuthList failed to validate certificate.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %NMSP-3-CONN_LIMIT_EXCEEDED: [chars]: Maximum connection limit of 
[dec] exceeded 

Explanation    Maximum NMSP connection limit exceeded.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %NMSP-3-INIT_FAIL: NMSP Task failed to initialize 

Explanation    NMSP Receive task failed to initialize and cannot accept incoming NMSP messages.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %NMSP-3-INV_CERT_LEN: NMSP: Received invalid peer cert (size [int]) 

Explanation    Received peer certificate that contains no certificate or is too big.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %NMSP-3-PEER_CERT_VER_FAIL: NMSP: LBS cert verification failed check 

Explanation    NMSP: Controller failed to validate the LBS peer certificate.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %NMSP-3-QUEUE_CREATE_FAIL: [chars]: Failed to create messaging Q 
[chars] 

Explanation    [chars]: Failed to create messaging Q [chars]

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %NMSP-3-SOCK_SEL_FAIL_EBADF: [chars]: Select failed with bad file 
descriptor. All sockets closed 

Explanation    Select failed with bad file descriptor. All NMSP sockets closed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %NMSP-3-TASK_CREATE_FAIL: [chars]: Failed to create [chars] 

Explanation    [chars]: Failed to create [chars].

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %OSAPI-3-INVALID_FILE_HANDLE: The File/Socket handle is Invalid. 
Handle = [dec]. 

Explanation    The file/socket handle is invalid.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %OSAPI-4-MSGQ_DUMP_FAILED: Failed to dump the message queue history: 
[chars]. [chars]. 

Explanation    Failed to dump the message queue history in the event of a crash.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %OSAPI-0-RESET_START_FAILED: Unable to start the System Reset. 
[chars]. 

Explanation    Unable to start the System Reset task.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %PEM-6-QVLAN_INTF_REMAP: Remapping interface ID for STA 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] from [int] to [int] ([chars]). 

Explanation    For STAs mapped to a quarantine VLAN, STAs might need remapping to the correct interface during the quarantine phase.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %PMALLOC-3-MEM_MONITOR_ERROR: Memory error detected by monitor. 

Explanation    Memory error detected by monitor.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %PMALLOC-3-MEM_MONITOR_GET_CFG: Error! Cannot get memory monitor 
config. 

Explanation    Error! Cannot get memory monitor config.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %PMALLOC-3-MEM_MONITOR_LOAD_CFG: Error! Cannot load memory monitor 
config. 

Explanation    Error! Cannot load memory monitor config.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %PMALLOC-3-MEM_MONITOR_WRITE_CFG: Error! Cannot write memory monitor 
config. 

Explanation    Error! Cannot write memory monitor config.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %RF-3-NOTIF_TID: Notification timer extended for the wrong client, 
cur-client=[dec], req-client=[dec] 

Explanation    The current RF client has attempted to extend the RF notification timer using a client ID other than its own. This is an internal software error. The message text on the console or in the system log contains the error details, such as the current client ID number and the requested client ID number.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %RF-3-NOTIF_TMO: Notification timer Expired for RF Client: 
[chars]([dec]) 

Explanation    The client has indicated it has work to do to RF by returing RF_OK as part of the progression, but it did not complete the work corresponding to RF within the notification timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %RF-5-RF_TERMINAL_STATE: Terminal state reached for ([chars]) 

Explanation    RF has reached a terminal state for the operating mode.

Recommended Action    This is a notification message only. No action is required.

Error Message    %RMGR-0-CRITICAL_OP_FAILED: [chars] critical operation failed. System 
will be rebooted 

Explanation    Internal system error.

Recommended Action    The RMGR critical operation failed. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %RMGR-0-ERROR_TASK_EXITED: [chars] task did not receive a task control 
block --exiting 

Explanation    Internal system error.

Recommended Action    The RMGR services failed to start correctly. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %RMGR-0-ERROR_TEST: [chars] $$$$$$$$$ See if we can see this--exiting 

Explanation    Internal system error.

Recommended Action    This is a UT test. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %RMGR-3-INVALID_PING_RESPONSE: Ping response from 
[int].[int].[int].[int] is invalid. [chars]. 

Explanation    Ping response is invalid.

Recommended Action    This is a debug message only. No action is required.

Error Message    %RMGR-3-PING_OPER_FAILED: Unable to start ICMP ping to host [chars]. 
[chars] 

Explanation    Unable to start ICMP ping to host.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %RMGR-3-RED_API_RET_ERROR: The API [chars] returns error in [chars] 

Explanation    The API returns the specified error.

Recommended Action    This is a debug message only. No action is required.

Error Message    %RMGR-3-RED_BAD_FUNC_ARGS: [chars]: The function argument(s) is bad 

Explanation    The function argument is bad.

Recommended Action    This is a debug message only. No action is required.

Error Message    %RMGR-3-RED_BAD_PARAMS: [chars]: The parameter(s) is bad or not 
initialized yet 

Explanation    The parameter is bad or is not initialized yet.

Recommended Action    This is a debug message only. No action is required.

Error Message    %RMGR-3-RED_FSM_UNUSUAL_CONDITION: [chars]: [chars] 

Explanation    The FSM important unusual condition (may not be error).

Recommended Action    This is a debug message only. No action is required.

Error Message    %RMGR-3-RED_HEALTH_RPT: [chars]: The bitmap [hex] reported from 
[chars] 

Explanation    The health state report.

Recommended Action    This is a debug message only. No action is required.

Error Message    %RMGR-3-RED_HEARTBEAT_TMOUT: [chars]: Recved GW ping count [dec] 
phyMgr ping count [dec]. 

Explanation    The Redundancy heartbeat is timeout.

Explanation    This is a debug message only. No action is required.

Error Message    %RMGR-3-RED_INCONSISTENT_VALUES: [chars]: The value [hex] and [hex] 
are not consistent 

Explanation    The values are not consistent.

Recommended Action    This is a debug message only. No action is required.

Error Message    %RMGR-6-RED_MOD_NAME: The configured redundancy mode is [chars] 

Explanation    The configured redundancy mode can be read OK.

Recommended Action    No action is required.

Error Message    %RMGR-3-RED_ROLE_NOTIF_TMOUT: [chars]: [chars] 

Explanation    The role notification is timeout without getting ACK.

Recommended Action    This is a debug message only. No action is required.

Error Message    %RMGR-6-RED_SM_EXECUTION: The state machine state [chars] event 
[chars] 

Explanation    The state machine normal execution.

Recommended Action    No action is required.

Error Message    %RMGR-3-RED_SM_EXECUTION_ERROR: The state machine state [dec] event 
[dec] 

Explanation    The state machine error execution.

Recommended Action    This is a debug message only. No action is required.

Error Message    %RMGR-3-RED_SWITCH_CASE_NOT_HANDLED: [chars]: The switch case [hex] 
not handled 

Explanation    The switch case not handled.

Recommended Action    This is a debug message only. No action is required.

Error Message    %RMGR-0-RSRC_CREATION_FAILED: [chars] critical resource could not be 
created. System will be rebooted 

Explanation    Internal system error.

Recommended Action    The RMGR critical resource creation failed. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %RMGR-3-SOCK_OPER_FAILED: The [chars] operation has failed on the 
socket descriptor [chars]. Errorcode:[dec] 

Explanation    An operation has failed on a socket descriptor.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SIM-7-PORT_ZERO: Using invalid port number. Port out of range. Port 
# [int] 

Explanation    Using invalid port number. Port out of range.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SOCKET_TASK-6-DATA_PROCESSING_FAILED: Failed to process [int] bytes 
on protocol socket [int] 

Explanation    An error where the packet handling code could not process a received frame.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SOCKET_TASK-3-DATA_TOO_SHORT: Received only [int] bytes on protocol 
socket [int] 

Explanation    An internal error caused a truncated packet to be received on this socket.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SOCKET_TASK-3-INVALID_ENCAPHDR: Invalid encapsulation header 

Explanation    An internal error caused invalid data to be passed in the encapsulation header from the data path.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SOCKET_TASK-1-SOCK_OPER_FAILED: Socket [chars] operation failed on 
[int]

Explanation    An internal error caused a socket processing failure.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SOCKET_TASK-6-STARTING: Starting socket task for protocol [int] 
(callback [address]) 

Explanation    Starting the socket task for a particular protocol.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SSHPM-3-BAD_CERT_NAME: Failed to extract Cert Name from Subject 

Explanation    An internal error has occurred. Cannot extract Cert Name from Subject.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SSHPM-3-CA_SERVER_INFO: CA-Server for [chars] not configured on 
system 

Explanation    CA-Server for multiple cert applications has not been configured.

Recommended Action    No action is required.

Error Message    %SSHPM-6-LSC_CERT_INFO: LSC certificate [chars] not present in system 

Explanation    LSC certificates either are not present in system or have not been loaded.

Recommended Action    No action is required.

Error Message    %SSHPM-6-LSC_PROV_FAIL: LSC AP Provisioning failed AP MAC: 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] Reason: [chars]. 

Explanation    LSC AP provisioning failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SSHPM-6-LSC_PROV_FAIL_NO_CACERT: LSC AP Provisioning failed AP MAC: 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] Reason: No LSC CA CERT. 

Explanation    LSC AP provisioning failed.

Explanation    Ensure the LSC CA certificate is present on the controller.

Error Message    %SSHPM-6-LSC_PROV_FAIL_SYS_BUSY: LSC AP Provisioning failed AP MAC: 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] Reason: System Busy. 

Explanation    LSC AP provisioning request cannot be handled because the controller does not have the resources currently.

Recommended Action    No action is required.

Error Message    %SSHPM-6-LSC_READ_CERT: SSHPM-LSC: [chars] 

Explanation    SSHPM-LSC: CA Key Read From Stored File.

Recommended Action    No action is required.

Error Message    %SSHPM-6-SERVICE_DELETED: Deleting service [chars] on port [int] 

Explanation    This is a service deletion information message from the indicated service.

Recommended Action    No action is required.

Error Message    %SYSNET-4-ENCAPTYPE_NOT_PROCESSED: sysnet unable to process packet 
with encap type [int] 

Explanation    The sysnet protocol demux was not able to handle a packet that it received from the forwarding code.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SYSTEM-6-SYSAPI_INFO: System Info : [chars] 

Explanation    System information message with the following string.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %UPDATE-3-MEM_ALLOC_FAIL: Could not allocate memory for filename. 
Bytes required [dec]. 

Explanation    Could not allocate memory for FTP filename.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %UPDATE-2-MOUNT_FAILED: [chars][dec]. 

Explanation    Unable to mount or unmount the AP image directory (/mnt/images).

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Controller Software Release 5.1

The following messages first appear in controller software release 5.1:

Error Message    %AAA-6-DELETE_CLIENT_ACCOUNT_DELETED: Delete client 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex]because user account ([chars]) has been 
deleted.  

Explanation    The client was deleted because the user account was deleted.

Recommended Action    No action is required.

Error Message    %APF-2-BAD_PMK_CACHE_ENTRY: Found a bad PMK cache entry for 
Station:[hex]:[hex]:[hex]:[hex]:[hex]:[hex] deleting the entry  

Explanation    Internal system error

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %APF-3-INVALID_SEC_COMBINATION: Cannot configure export anchor when 
IPv6 is enabled.  

Explanation    IPv6 and Export Anchors cannot be enabled on a WLAN simultaneously.

Recommended Action    Please disable IPv6 if export anchors need to be added to the WLAN configuration.

Error Message    %APF-0-NOTIFICATION_TIMER_NOT_CREATED: [chars] Could not create 
Apf-Locp Notification timer...  

Explanation    Could not create APF-LOCP Notification timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %APF-3-WIRED_CLIENT_NAC_FAILURE: [chars]: Unable to NAC OOB for  WGB 
wired client entry[hex]:[hex]:[hex]:[hex]:[hex]:[hex]!.  

Explanation    Internal system error

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-3-MCAST_BCAST_DISABLE: Automatically disabling 
multicast/broadcast forwarding (reason: [chars])  

Explanation    Multicast-unicast is not supported on the 2000 series controllers. If this is configured, multicast is automatically disabled and cannot be re-enabled until multicast group is configured.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BUFF-0-BUFFER_CORRUPT: Buffer Pool id [dec] ptr [address], packet is 
printed on console.

Explanation    Buffer pool is corrupt. Internal system error .

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-0-MSGTAG046: Failed to create CCX S69 Task  

Explanation    Failed to create CCX S69 task.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-0-MSGTAG047: Failed to create S69 message queue  

Explanation    Failed to create S69 message queue.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CDP-4-QUEUE_FULL:  cdp queue is full.  

Explanation    The CDP queue is full. If many CDP packets come in, the CDP queue fills up quickly. Check for any bursts of CDP packets.

Recommended Action    Check for any bursts of CDP packets.

Error Message    %DOT1X-3-MAX_EAP_RETRANS: Max EAP retransmissions exceeded for client 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex]  

Explanation    Client authentication failed because the client did not respond to an EAP request message.

Recommended Action    Ensure that user credentials are correct on the client and on the AAA server.

Error Message    %DTL-6-ARPDATA_QUEUE_OVERLOAD:  ARP input q exceeds limit. Current val 
= [dec]   

Explanation    ARP task input queue is exceeding limit. Please see if there is any ARP loop in the network

Recommended Action    No action is required.

Error Message    %DTL-6-ARP_PKT_TYPE_NOT_EOIP:  Received tunneled arp packet type [dec] 
is not EOIP  

Explanation    Received arp packet should be tunneled from foreign. So it should contain EOIP type

Recommended Action    No action is required.

Error Message    %DTL-6-ARP_WRONG_ETYPE: Received Wrong Ethertype [dec]  to arp task .  

Explanation    Received ethernet type is not ARP type.

Recommended Action    No action is required.

Error Message    %DTL-6-RX_ARP_LWAPP_CTL: Received lwapp ctl packet to arp task at wrong 
place.  

Explanation    Received Ethernet type is LWAPP type. But it should not be LWAPP control.

Recommended Action    No action is required.

Error Message    %DTL-6-TUNNELED_NOT_ARP:  Received tunneled packet type [dec] is not 
a arp packet.  

Explanation    Received tunneled arp requests should have ARP type packets.

Recommended Action    No action is required.

Error Message    %DTL-6-TUNNELED_NOT_BCAST:  Received tunneled packet type is not a 
broadcast packet.  

Explanation    Received tunneled ARP requests should be broadcast packets.

Recommended Action    No action is required.

Error Message    %DTL-6-VAPID_OUT_OF_RANGE:  ssid [dec] of the client is out of range  

Explanation    Received tunneled ARP requests should be broadcast packets.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %EMWEB-3-CERTIFICATE_NOT_FOUND: Unable to find Web Authentication 
Certificate.  [chars].  

Explanation    Unable to find Web Authentication Certificate.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %IDMGR-3-ID_MANAGER_INTERNAL_ERROR: [chars]  

Explanation    Internal error occured with ID Manager.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %IDMGR-3-INTERRUPT: [chars]  

Explanation    An id_get attempted at interrupt level.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %IDMGR-3-INVALID_ID: bad id in [chars] (id: [hex])  

Explanation    An ID Manager error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %IDMGR-3-INVALID_ID_TABLE_SIZE: bad new ID table size  

Explanation    A bad new table request to ID Manager occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %IDMGR-3-MALLOC_FAILURE: [chars]  

Explanation    A malloc failure occured in ID Manager.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %INIT-0-LICENSED_CRASH: License daemon exited abnormally.  

Explanation    License daemon exited abnormally.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %INIT-0-LICENSED_EXIT_NORMAL: License daemon exited normally with code 
[dec].  

Explanation    License daemon exited normally.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %INIT-0-LICENSED_FORK_FAILED: Failed to spawn the license daemon.  

Explanation    Failed to spawn the license daemon.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %INIT-0-LICENSED_RESTART_NOTIFY: Failed to send notification of the 
restart event.  

Explanation    Failed to send notification of the restart event.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %INIT-0-LICENSED_START_FAILED: Failed to start the license daemon.  

Explanation    Failed to start the license daemon.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %INIT-0-WRITING_INVALID_VALUE_TO_SERVICE_PORT: Writing invalid value 
of [hex] to control register of service port phy.  

Explanation    Writing invalid value of [hex] to control register of service port phy.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LIC_AGENT-3-MEMORY: [chars]  

Explanation    License Agent subsystem has experienced a problem gettting the required memory to complete this operation.

Recommended Action    Check system memory for other memory allocation errors and contact technical support for problem resolution. In the absence of IOS errors, upgrading the memory in the network device might be required.

Error Message    %LIC_AGENT-3-UNKNOWN_EVENT: event [dec], [chars]  

Explanation    License Agent tried to execute an unknown event.

Recommended Action    Contact technical support for problem resolution.

Error Message    %LICENSE-4-LIC_AGENT_OFF: License Agent is turned off. UDI=[chars]  

Explanation    The License Agent on this device is not running

Recommended Action    Check the device configuration. Enable License Agent.

Error Message    %LICENSE_IMAGE_APPLICATION-3-FAILED: [chars], rc = [dec]  

Explanation    The licensing subsystem failed to create a process/watched boolean to watch request from the remote show subsys license commands.

Recommended Action    Capture the error msg and forward it to the appropriate licensing component.

Error Message    %LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = [chars] Next 
reboot level = [chars] and License = [chars]  

Explanation    This is an informational message to display the change in the next reboot license level.

Recommended Action    No action is required.

Error Message    %LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL_CONFIG: Please issue 
'license boot' config command to make extension license ([chars]) available for 
use.  

Explanation    This is an informational message to inform the user to make the extension license available to support the image level.

Recommended Action    Configure the licensing image level.

Error Message    %LICENSE_IMAGE_APPLICATION-6-NO_LICENSE: [chars] [chars].  

Explanation    There is no valid license available on this device.

Recommended Action    Purchase a license to activate required features .

Error Message    %LICENSE_IMAGE_APPLICATION-3-UNKNOWN_EVENT: [chars]  

Explanation    The image licensing subsystem received an event that it does not understand or recognize.

Recommended Action    Capture the error message and forward it to the appropriate licensing component .

Error Message    %LICENSE_IMAGE_APPLICATION-3-UNKNOWN_VERSION: [chars]  

Explanation    The image licensing subsystem received an event for an unknown version of a feature.

Recommended Action    Capture the error message and forward it to the appropriate licensing component.

Error Message    %LWAPP-3-APEVTLOGDNLDERR: Failed to download event log from AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex]. [chars]  

Explanation    The controller was unable to download the event log from the specified remote AP. The exact reason of failure is also in the message.

Recommended Action    Identify the reason for failure from the message.

Error Message    %LWAPP-6-AP_MODEL: [int] APs supported on platform ([chars])  

Explanation    Informational message that logs how the number of supported APs is being determined.

Recommended Action    No action is required.

Error Message    %LWAPP-6-DISC_RESPONSE_SENT: Discovery Response sent successfully to 
AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex]  

Explanation    Discovery Response sent succesfully to AP.

Recommended Action    No action is required.

Error Message    %LWAPP-3-JOIN_HIGH_PRIORITY_AP_ERR: Disconnecting AP [chars] since a 
higher priority AP with priority [dec] joined Max number of APs allowed [dec]  

Explanation    When AP join priority is enabled and the controller has the maximum numbers of APs connected, a low priority AP is disconnected when a high priority AP joins .

Recommended Action    No action is required.

Error Message    %LWAPP-3-PAYLOAD_MISSING: [chars] -   

Explanation    Not all payloads expected in the LWAPP message were present.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-0-MOBILITY_TASK_FAILED_TO_START: [chars] task could not be 
started. The system will be rebooted  

Explanation    Internal system error

Recommended Action    The mobility services failed to start correctly. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %OSAPI-3-CLOSE_FAILED: Failed to close file  

Explanation    System was unable to close a file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %OSAPI-3-IOCTL_FAILED: ioctl ([chars]) failed for interface [chars].  

Explanation    System was unable to complete the specified ioctl operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %OSAPI-3-LINK_ERROR: Error condition detected on link [chars] (rxp 
[int] rxe [int]; previously rxp [int] rxe [int]  

Explanation    Link error detected on the specified link.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %OSAPI-1-MUTEX_PRIO_CLEAR: == Unlock assert == ([chars]) prio=[dec] 
root=[hex] word[[dec]]=[hex].  

Explanation    Mutex clear lock failure.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %OSAPI-1-MUTEX_PRIO_SET: ** Lock assert ** ([chars]) prio=[dec] 
root=[hex] [chars]  

Explanation    Mutex lock priority violation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %OSAPI-1-MUTEX_PRIO_SET2: ** Lock assert ** ([chars]) prio=[dec] 
root=[hex] word[[dec]]=[hex].  

Explanation    Mutex lock priority violation 2.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %OSAPI-3-OPEN_FAILED: Failed to open file [chars]  

Explanation    System was unable to open a file with the given name.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %OSAPI-3-SOCKET_FAILED: Failed to open socket.  

Explanation    System was unable to open a socket.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %PEM-4-CHANGENACSTATE: Client [hex]:[hex]:[hex]:[hex]:[hex]:[hex] not 
found while changing NAC state   

Explanation    Chnaging NAC state for client failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %RFID-3-NOTIFICATION_TIMER_NOT_CREATED: [chars] Could not create 
Rfid-Locp Notification timer...  

Explanation    Could not create Rfid-Locp Notification timer...

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %RRM-3-AP_DB_ERR1: Unable to find AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] entry in the database, could not process 
[chars]  

Explanation    The operation being performed for the AP failed because the internal entry for the AP was not found. It is possible that the AP has been removed from the controller.

Recommended Action    Use the 'show ap summary' command to determine if the AP is still joined to the controller. If it is not, the message may be ignored. If it is still joined, restart the AP to ensure that it has the latest configuration and contact technical assistance if the problem recurs.

Error Message    %RRM-3-AP_DB_ERR2: Invalid slot number [dec] for  AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] could not process [chars]  

Explanation    AP included wrong slot number

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SIM-3-DEL_INTF_APGROUPMAP_FAIL: AP Group vlan is mapped to this 
Interface.  

Explanation    AP Group vlan is mapped to this Interface

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SIM-3-DEL_INTF_WLANMAP_FAIL: A Wireless LAN is assigned to this 
Interface.  

Explanation    A Wireless LAN is assigned to this Interface

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered. information.

Error Message    %SIM-3-QVLAN_CREATE_FAILED: Attempt to create a new quarantine VLAN 
[chars] failed.  

Explanation    When a quarantine VLAN is assigned to an interface the system internally creates an interface .sys.quarantine-<port

Recommended Action    No action is required.

Error Message    %SIM-3-QVLAN_DEL_FAILED: Attempt to delete existing quarantine VLAN 
[chars] failed.  

Explanation    When the quarantine VLAN is changed on an interface, the system attepts to delete the old quarantine VLAN. This delete operation failed.

Recommended Action    No action is required.

Error Message    %SIM-3-QVLAN_EXISTS: Attempt to assigned quarantine VLAN [int] to 
interface [chars] failed. VLAN [int] already exists as interface [chars].  

Explanation    The quarantine VLAN must not be assigned to any other port/vlan combination.

Recommended Action    No action is required.

Error Message    %SIM-3-QVLAN_FIND2_FAILED: Unable to find quarantine vlan [int] in the 
interface db.  

Explanation    When a quarantine VLAN is assigned to an interface the system internally creates an interface .sys.quarantine-<port

Recommended Action    No action is required.

Error Message    %SIM-3-QVLAN_FIND_FAILED: Unable to find quarantine interface [chars] 
in the interface db.  

Explanation    When a quarantine VLAN is assigned to an interface the system internally creates an interface .sys.quarantine-<port

Recommended Action    No action is required.

Error Message    %SIM-3-QVLAN_PORT_SET_FAILED: Attempt to set port number [int] for the 
quarantine VLAN [chars] failed.  

Explanation    When a quarantine VLAN is assigned to an interface the system internally creates an interface .sys.quarantine-<port

Recommended Action    No action is required.

Error Message    %SIM-3-QVLAN_RECURSIVE: Quarantine VLAN cannot be configured on 
quarantine interface [chars].  

Explanation    This interface was automatically created by the system. Only limited configuration is supported on this interface.

Recommended Action    No action is required.

Error Message    %SIM-3-QVLAN_STATUS_DOWN: Quarantine VLAN for interface [chars] cannot 
be set because the interface is not fully configured.  

Explanation    Before the quarantine VLAN is configured on an interface, that interface must have its port and address information fully configured.

Recommended Action    No action is required.

Error Message    %SSHPM-3-FTPDATA_CONFIGURED: FTPDATA rule already configured  

Explanation    An internal error has occurred. Attempting to enable FTPDATA when already enabled.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SYSTEM-3-PASSWD_STORE_STORAGE_NOT_INITIALIZED: Store failed because 
storage not initialized.   

Explanation    Error performing password store operation because the storage is not initialized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SYSTEM-3-SYSAPI_ERR: System Error : [chars]  

Explanation    System error with the following string.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %USMDB-3-MSGTAG029: License operation failed with rc : [chars]..!!!  

Explanation    License operation failed!!!

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %WPS-3-SIG_TOKEN_WRONG_SIGID: Sig Id   [dec] is not valid  

Explanation    Signature token SigId is not valid.

Recommended Action    Please specify valid SigId.

Controller Software Release 5.0

The following messages first appear in controller software release 5.0:

Error Message    %AUTOINST-3-MSGTAG001: Unable to start Auto Install task. 

Explanation    The AutoInstall task could not be started.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %AUTOINST-3-MSGTAG002: User aborted Auto Install process. 

Explanation    The user aborted the AutoInstall process.

Recommended Action    No action is required.

Error Message    %AUTOINST-3-MSGTAG003: No interfaces could obtain an IP address. 

Explanation    DHCP was not successful on any of the connected interfaces.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %AUTOINST-3-MSGTAG004: Could not write resolve.conf. 

Explanation    DNS lookups will not work during the AutoInstall process if resolv.conf cannot be created.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-0-TIMER_DESTROY_FAIL: Failed to destroy the timer for [chars]. 

Explanation    The timer API failed to destroy the timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-0-TIMER_START_FAIL: Failed to start the timer for [chars]. 

Explanation    The timer API failed to start the timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %CCX-3-AP_NOT_FOUND: AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] does not 
exist. 

Explanation    The specified access point cannot be found.

Recommended Action    Verify that this access point is registered in the current access point list on the controller.

Error Message    %DTL-7-RESOLV_REQ_DROPPED: [hex]:[hex]:[hex]:[hex]:[hex]:[hex] is not 
a client,dropping the resolve request 

Explanation    The controller is dropping the ARP resolve request because the client could not be found.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %HREAP-6-MSGTAG002: Configuration file version < 4.2.2.3 

Explanation    The configuration file is a version earlier than software release 4.2.2.3.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %LWAPP-0-PDISC_LEN_ERR: Invalid primary discovery request received 
from AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex] - message length ([int]) is invalid 

Explanation    An incorrectly formatted primary discovery request was received from an access point and was ignored.

Recommended Action    No action is required.

Error Message    MM-3-CLIENT_ADD_MSG_SEND_ERROR: Unable to send heartbeat list client 
add message to mobility task 

Explanation    An internal system error occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-CLIENT_DELETE_MSG_SEND_ERROR: Unable to send heartbeat list 
client delete message to mobility task 

Explanation    An internal system error occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-INVALID_NONCE_RECVD: Received an invalid Nonce-update from 
[int].[int].[int].[int]. [chars]. 

Explanation    An internal system error occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-0-MULTICAST_GROUP_IP_SET_ERROR: Error in [chars] while setting 
local moblity group multicast IP Address [dec].[dec].[dec].[dec]. Please disable 
mobility multicast-mode if this error continues. 

Explanation    Mobility is unable to use multicast for messaging.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-MULTICAST_GROUP_SEND_ERROR: Unable to send multicast mobility 
message. 

Explanation    Mobility is unable to use multicast for messaging.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-6-SOCK_SET_ADDRESS_OPTION: Setting membership for interface IP 
[dec].[dec].[dec].[dec] and multicast group [dec].[dec].[dec].[dec] on the 
mobility sockets. 

Explanation    Multicast group membership was set on the socket.

Recommended Action    No action is required.

Error Message    %MM-3-SOCK_SET_ADDRESS_OPTION_FAILED: Failed to [chars] address 
[dec].[dec].[dec].[dec] to the socket options. 

Explanation    A socket operation has failed. Multicast mode will not work for mobility.

Recommended Action    Set the local group multicast address again. If this same message appears, disable multicast mode for mobility. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %PEM-2-XXX: [chars] 

Explanation    An internal system error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %POLICY-6-TRANSPORT_MODE_UPGRADE: Switch Transport Mode Upgraded to 
Layer 3 during Configuration 

Explanation    The configuration was upgraded from Layer 2 to Layer 3 transport mode. Layer 2 is no longer supported. The possible reason for this change is an image upgrade from software release 4.2.x.x.

Recommended Action    No action is required.

Error Message    %RRM-3-MSGTAG021: [chars]: Unable to queue enchanced coverage data 
from AP [chars] on [chars] 

Explanation    [chars]: Unable to queue enchanced coverage data from AP [chars] on [chars].

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SIM-7-GUEST_VLAN_ENABLE_FAIL: Guest VLAN enable failed since either 
IP or DHCP configuration could not be cleared for interface [chars]. 

Explanation    The enabling of guest VLAN functionality failed because either the IP or the DHCP configuration could not be cleared for the interface.

Recommended Action    No action is required.

Error Message    %SNMP-3-MSGTAG001: Timer could not be started 

Explanation    The timer could not be started.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SNMP-3-MSGTAG002: initialiseDSForEventLogInSnmp : Failed to create 
avl tree 

Explanation    initialiseDSForEventLogInSnmp : Failed to create avl tree.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SNMP-3-MSGTAG003: initialiseDSForEventLogInSnmp : Failed to 
initialise timer 

Explanation    initialiseDSForEventLogInSnmp : Failed to initialize timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SNMP-4-MSGTAG004: Failed to get [chars] for Mac address 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex], for [chars] trap. 

Explanation    Failed to get [chars] for Mac address [hex]:[hex]:[hex]:[hex]:[hex]:[hex], for [chars] trap.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SNMP-3-MSGTAG005: Failed to get varbind for [chars], failed to send 
[chars] trap. 

Recommended Action    Failed to get varbind for [chars], failed to send [chars] trap.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SNMP-3-MSGTAG006: Failed to send [chars] trap. 

Explanation    Failed to send [chars] trap.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SNMP-3-MSGTAG007: Failed to get [chars] for Mac address 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex], failed to send [chars] trap. 

Explanation    Failed to get [chars] for Mac address [hex]:[hex]:[hex]:[hex]:[hex]:[hex], failed to send [chars] trap.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SNMP-4-MSGTAG008: Failed to get [chars] for AP 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex], API return code: [dec]. 

Explanation    Failed to get [chars] for AP [hex]:[hex]:[hex]:[hex]:[hex]:[hex], API return code: [dec].

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SYSTEM-3-PASSWD_STORE_ALREADY_REG: Registrar ID [dec]. already 
registered. 

Explanation    The component could not be registered for password store transcoding.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SYSTEM-3-PASSWD_STORE_INTEGRITY_FAILED: Cannot retrieve secret from 
store -- integrity check failed. 

Explanation    The system failed an integrity check. The secret might have been compromised.

Recommended Action    Reconfigure the secret for security reasons.

Error Message    %SYSTEM-3-PASSWD_STORE_OUT_BUF_TOO_SMALL: Output buffer too small to 
hold retrieved secret [int] bytes are required, but [int] provided. 

Explanation    There was an error retrieving secret from the password store.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SYSTEM-3-PASSWD_STORE_REG_FAILED: Invalide registrar ID [dec]. 

Explanation    The component could not be registered for password store transcoding.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SYSTEM-3-PASSWD_STORE_STORAGE_TYPE_UNKNOWN: Unknown storage type 
[hex]. 

Explanation    There was an error performing the password store operation because the specified storage type is unknown.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SYSTEM-3-PASSWD_STORE_TRANSCODE_FAILED: Error encountered while 
transcoding secret(s) in component ID [dec]. 

Explanation    The secret in the specified component could not be transcoded.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %SYSTEM-3-SYSAPI_ERR: System Error : [chars] 

Explanation    System error with the specified string.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.