Cisco Wireless LAN Controller System Message Guide 7.0.98.0
MIRROR MM and MMC Messages
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MIRROR MM and MMC System Messages

Table Of Contents

MIRROR MM and MMC System Messages

MIRROR Messages

MM Messages

MMC Messages


MIRROR MM and MMC System Messages


This chapter contains the following topics:

MIRROR Messages

MM Messages

MMC Messages

MIRROR Messages

This section contains Mirror Module (MIRROR) messages.

Error Message    %MIRROR-3-ADD_NODE_FAILED: Unable to add the mac address 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] into AVL tree. 

Explanation    The system is unable to add a node into the AVL tree.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-AVL_DELETE_FAILED: Unable to delete the mac address 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] from AVL tree. 

Explanation    The system is unable to delete a node from the AVL tree.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-AVL_INIT_FAILED: Unable to create AVLs for Mirror module. 

Explanation    The system is unable to create AVLs for the mirror module.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-DISABLE_MIRRORPORT_FAILED: Could not disable the existing 
mirror port [dec]. 

Explanation    The system could not disable the existing mirror port.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-ENABLE_MIRRORPORT_FAILED: Could not set the port [dec] as 
mirror port.Return code:[dec] 

Explanation    The system could not set a port as a mirror port.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-INVALID_PORT: Port [dec] is invalid. 

Explanation    The port is invalid.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-MEM_ALLOC_FAILED: Could not allocate memory for [chars]. 

Explanation    The system could not allocate memory for HEAP.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-NODE_NOT_FOUND: Unable to add the mac address 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] into AVL tree. 

Explanation    The system is unable to find a node in the AVL tree.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-RETRIEVE_FILE_FAILED: Failed to retrieve the configuration 
file [chars]. 

Explanation    The system has failed to retrieve the mirror configuration file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-SEM_CREATE_FAILED: Unable to create semaphore for Mirror 
module. 

Explanation    The system is unable to a create semaphore for the mirror module.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-STORE_FILE_FAILED: Failed to store the configuration file 
[chars] into NV Memory. 

Explanation    The system has failed to store the mirror configuration file into the NV memory.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-TOGGLE_AP_FAILED: Could not toggle the AP [chars]'s mirror 
mode.[chars]. 

Explanation    The system could not toggle the AP mirror mode.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-TOGGLE_MIRRORMODE_FAILED: Could not toggle mirror mode for 
the MAC address [hex]:[hex]:[hex]:[hex]:[hex]:[hex] to [chars] state 

Explanation    The system could not toggle client mirroring.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-TYPE_NOT_MATCH: Given mac's 
([hex]:[hex]:[hex]:[hex]:[hex]:[hex]) type [dec] doesn't match with type [dec] 
found in the AVL tree. 

Explanation    The node type does not match with the node type found in the AVL tree.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-UPDATE_FAP_AVL_FAILED: Could not update dynamic Foreign AP 
client to MAC AVL.Mac address is [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    The system could not update dynamic foreign AP client to the MAC AVL.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MIRROR-3-UPDATE_FAP_NPU_FAILED: Could not update Foreign AP client's 
mirror status in NPU.Mac Address is [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    The system could not update the foreign AP client's mirror status in NPU.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

MM Messages

This section contains mobility member (MM) messages.

Error Message    %MM-0-LISTEN_TASK_EXITED: mmListen task did not receive a task control 
block --exiting 

Explanation    An internal system error has occurred.

Recommended Action    The mobility services failed to start correctly. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-0-MOBILITY_TASK_EXITED: mmMobility task did not receive a task 
control block --exiting 

Explanation    An internal system error has occurred.

Recommended Action    The mobility services failed to start correctly. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    MM-0-MOBILITY_TASK_FAILED_TO_START: [chars] task could not be started. 
The system will be rebooted  

Explanation    An internal system error has occurred.

Recommended Action    The mobility services failed to start correctly. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-0-MULTICAST_GROUP_IP_SET_ERROR: Error in [chars] while setting 
local moblity group multicast IP Address [dec].[dec].[dec].[dec]. Please disable 
mobility multicast-mode if this error continues. 

Explanation    A mobile is unable to use multicast for messaging.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-1-ANCHORS_DOWN:  All Export-Anchors are down on WLAN [dec]  

Explanation    All Export-Anchors are down on the WLAN. A loss of network connectivity has occurred between the WLC and the export anchors for this WLAN.

Recommended Action    Debug the network and the status of the anchors for connectivity issues.

Error Message    %MM-1-ANCHOR_SEND_FAILED: Unable to send Anchor Close/Transfer message 
to [dec].[dec].[dec].[dec] due to memory allocation failure. 

Explanation    The system might be running low on memory.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-1-ANCHOR_UNAVAILABLE: All export anchors are down. Cannot anchor 
the client.[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    No export anchors are up to anchor the client. A loss of network connectivity has occurred between the WLC and the export anchors for this WLAN.

Recommended Action    Debug the network and the status of the anchors for connectivity issues.

Error Message    %MM-1-APENTRY_ADD_FAILED: Unable to create ap-list entry for AP 
[hex]:[hex][hex]:[hex]:[hex][hex]  

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-1-CLIENT_SHUNNED: Adding client 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] to exclusion list as a result of an IDS shun 
event for [int].[int].[int].[int] 

Explanation    The system is adding a client to an exclusion list as a result of an IDS shun event.

Recommended Action    No action is required.

Error Message    %MM-1-EXPORT_FOREIGN_DOWN: Export FOREIGN [int].[int].[int].[int] is 
detected as DOWN. Status:[dec].Cleaning up client entries. 

Explanation    The system detects that an export FOREIGN is DOWN. The system is cleaning up client entries.

Recommended Action    This is a mobility failover event that has occurred due to the loss of connectivity between this WLC and one of its mobility peers. Debug your network for connectivity issues and check the status of the down mobility peer.

Error Message    %MM-1-GUEST_LAN_ANCHORS_DOWN:  All Export-Anchors are down on Guest 
LAN [dec]  

Explanation    All export anchors are down on the guest LAN.

Recommended Action    If this message occurs, it implies that there is loss of network connectivity between the WLC and the export anchors for this guest LAN. Debug the network and the status of the anchors for connectivity issues.

Error Message    %MM-1-IPSECPAYLOAD_BUILD_FAILED: Unable to build IPSec export data. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-1-MOBILITYUSER_STATECREATE_FAILED: Unable to create mobility state 
for user [chars]. 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-1-SSHRULE_CREATE_FAILED: Failed to [chars] the SSH Rule for 
[int].[int].[int].[int]. 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-1-USER_NOT_ALLOWED: Unable to allow user [chars] into the system. 
[chars]. 

Explanation    The system is unable to allow the user into the system for the reported reason.

Recommended Action    No action is required.

Error Message    %MM-2-ANCHOR_NOT_DEFINED: Auto anchor required but no anchors defined. 
Wlan-Id:[dec],SSID:[chars]. 

Explanation    An auto anchor is required but no anchors are defined on the WLAN.

Recommended Action    Define the anchors for the reported WLAN.

Error Message    %MM-2-INIT_FAILED: Error while initializing mobility manager: [chars]. 

Explanation    An error has occurred while initializing the mobility manager.

Recommended Action    Redo the controller's mobility configuration.

Error Message    %MM-3-ACLNAM_GET_FAILED: Unable to get acl name for intfAclId [dec] 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-ANCHOR_ADD_FAILED: Failed to add wlanId in heartbeat list: IP: 
[dec].[dec].[dec].[dec], WLAN ID: [dec]. 

Explanation    An internal system error has occurred.

Recommended Action    Reconfigure the mobility anchor list for this WLAN.

Error Message    %MM-3-ANCHOR_DEL_FAILD: Failed to delete wlan ID in heartbeat list: 
IP: [dec].[dec].[dec].[dec], wlanid: [dec]. 

Explanation    An internal system error has occurred.

Recommended Action    Reconfigure the mobility anchor list for this WLAN.

Error Message    %MM-3-APENTRY_DEL_FAILED: Could not delete an AP from the AP list. 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-BUFF_ALLOC_FAILED: Could not allocate a system buffer. [chars]. 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-BUFF_DEALLOC_FAILED: Could not deallocate a system buffer. 
[chars]. 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    MM-3-CLIENT_ADD_MSG_SEND_ERROR: Unable to send heartbeat list client 
add message to mobility task 

Explanation    An An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-CLIENT_DELETE_MSG_SEND_ERROR: Unable to send heartbeat list 
client delete message to mobility task 

Explanation    An internal system error occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-EXPORTANCHOR_REQPROC_FAILED: Anchor Export Request from 
controller (IP: [dec].[dec].[dec].[dec]) ignored. WLAN:[dec]. ClientSec:[hex], 
WlanSec:[hex]. [chars]. 

Explanation    An anchor export request from the controller is ignored.

Recommended Action    Change the WLAN configuration to alleviate the problem.

Error Message    %MM-3-EXPORT_MSG_SEND_ERROR1: Unable to send WiredClientAnchorExport 
message to mobility task 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-EXPORT_MSG_SEND_ERROR2: Failed to send AnchorExport message, 
mobile [hex]:[hex]:[hex]:[hex]:[hex]:[hex] not found 

Explanation    The foreign did not send a mobility message because the mobile was not found

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-INTFCHANGE_REGISTER_FAILED: Failed to register callback for 
interface changes 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-INVALID_APLISTUPD_RECVD: Received invalid ap-list-update from 
[int].[int].[int].[int]. Entries:[dec], Expected:[dec]. [chars]. 

Explanation    An internal system error has occurred

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-INVALID_CIDSUPD_RECV: Received invalid cids-update from 
[int].[int].[int].[int]. Entries:[dec], Expected:[dec]. [chars]. 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-INVALID_NONCE_RECVD: Received an invalid Nonce-update from 
[int].[int].[int].[int]. [chars]. 

Explanation    An internal system error occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-INVALID_PKT_RECVD: Received an invalid packet from 
[dec].[dec].[dec].[dec]. Source member:[dec].[dec].[dec].[dec]. [chars]. 

Explanation    An internal system error has occurred.

Recommended Action    Please check mobility configuration to see if it needs correction.

Error Message    %MM-3-INVALID_PMKDEL_RECVD: Received PMK-delete from 
[int].[int].[int].[int] with no StationAddress TLV. 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-INVALID_PMKUPD_RECVD: Received an invalid PMK-update from 
[int].[int].[int].[int]. [chars]. 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-INVALID_WEPDEL_RECVD: Received WEP-Key-delete from 
[int].[int].[int].[int] with no Station Address TLV 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-INVALID_WEPUPD_RECVD: Received an invalid WEP-Key-update from 
[int].[int].[int].[int]. [chars] 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-LOCMARK_FAILED: Unable to mark the mobility location of client 
to unknown. 

Explanation    The system is unable to mark the mobility location of a client as unknown.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-MEM_ALLOC_ERROR1: No memory to send WiredClientAnchorExport 
message to mobility task for WGB [hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    The system might be running low on memory.

Error Message    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered. 
Error Message    %MM-3-MEMBER_ADD_FAILED: Could not add Mobility Member. Reason: 
[chars], Member-Count:[dec],MAC: [hex]:[hex]:[hex]:[hex]:[hex]:[hex], IP: 
[dec].[dec].[dec].[dec]. 

Explanation    The system could not add a mobility member for the listed in the message reason.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-MEMBER_DEL_FAILED: Could not delete Mobility Member. 
Member=Count:[dec], MAC:[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    A mobility member deletion from the list has failed.

Recommended Action    Please check if the mobility member to be deleted exists.

Error Message    %MM-3-MM_ACL: [chars] 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-MSG_PROC_FAILED: Unable to process the received mobility 
message. [chars]. 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-MULTICAST_GROUP_SEND_ERROR: Unable to send multicast mobility 
message. 

Explanation    A mobile is unable to use multicast for messaging.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-NO_APLIST_TLV: Received invalid ap-list-update from 
[int].[int].[int].[int] with no ap-list TLV. 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-PEER_PING_FAILED: Mobility ping to [int].[int].[int].[int] 
rejected. [chars]. 

Explanation    A mobility ping has been rejected.

Recommended Action    Please check the mping command issued.

Error Message    %MM-3-PING_RESPONSE_DROPPED: Drop mobility ping reply from 
[int].[int].[int].[int]. Expected reply from [int].[int].[int].[int]. [chars]. 

Explanation    A mobility ping response has dropped.

Recommended Action    No action is required.

Error Message    %MM-3-PING_SEND_FAILED: Failed to send a ping [chars] packet to 
[int].[int].[int].[int]. 

Explanation    The system has failed to send a ping.

Recommended Action    Please check mobility configuration to see if it needs correction. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-SEND_FAILED: Unable to send [chars] to [dec].[dec].[dec].[dec] 

Explanation    The system is unable to send a mobility packet.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-SOCK_OPER_FAILED: Failed to [chars] a socket. 

Explanation    A socket operation has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-SOCK_SET_ADDRESS_OPTION_FAILED: Failed to [chars] address 
[dec].[dec].[dec].[dec] to the socket options. 

Explanation    A socket operation has failed. The multicast mode will not work for mobility.

Recommended Action    Set the local group multicast address again. If this same message appears, disable multicast mode for mobility. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-MEMORY_READ_ERROR: [chars]. 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-SOCK_INVALID_MULTICAST_ADDRESS: Mobility group local multicast 
address has invalid setting:[dec].[dec].[dec].[dec]. Resetting it to 0.0.0.0 and 
disabling mobility multicast 

Explanation    The mobility multicast group address configuration was found invalid. It might have been corrupted during a configuration transfer.

Recommended Action    Configure the address again by using the config mobility multicast-mode enable multicast_address command.

Error Message    %MM-3-TUNNEL_ADD_FAILED: Failed to add mobility tunnel to fast path 
for peer IP: [dec].[dec].[dec].[dec] 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-3-TUNNEL_ID_ALLOCATE_FAILED: Failed to allocate mobility tunnel id 
for peer IP: [dec].[dec].[dec].[dec] 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the error message.

Error Message    %MM-3-WGB_ANCHOREXP: [chars] 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-4-MEMBER_DOWN: [chars] path to mobility member 
[int].[int].[int].[int] is DOWN. 

Explanation    A path to a mobility member is down.

Recommended Action    If this message occurs, it implies that there is loss of network connectivity between the WLC and one of its mobility peers. Debug the network and the status of the peers for connectivity issues.

Error Message    %MM-4-HB_MEMBER_ADD_ERROR: Error adding Mobility member to heartbeat 
list (MAC:[hex]:[hex]:[hex]:[hex]:[hex]:[hex], IP: [dec].[dec].[dec].[dec]). 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-4-HB_MEMBER_DELETE_ERROR: Error deleting Mobility member from 
heartbeat list (MAC:[hex]:[hex]:[hex]:[hex]:[hex]:[hex], IP: 
[dec].[dec].[dec].[dec]). 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-4-HEARTBEAT_LIST_MEMBER_UPDATE_ERROR: Error updating Mobility 
member IP in heartbeat list(MAC: [hex]:[hex]:[hex]:[hex]:[hex]:[hex], oldIP: 
[dec].[dec].[dec].[dec], newIP: [dec].[dec].[dec].[dec]). 

Explanation    An internal system error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-4-INVALID_ROAMRESP_RECVD: Received Roam response from 
[int].[int].[int].[int] with no PMK-R1 TLV 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-4-PING_FAILED: [chars] ping request to [int].[int].[int].[int] 
failed rc=[dec] 

Explanation    A ping request has failed.

Recommended Action    If this message occurs repetitively, it implies that there might be loss of network connectivity between the WLC and another mobility list member.It is recommended that the network and the status of the member be debugged for connectivity issues.

Error Message    %MM-4-PKT_DROPPED: Mobility packet dropped. [chars]. 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.e

Error Message    %MM-4-PMKCACHE_ADD_FAILED: Failed to create PMK/CCKM cache entry for 
station [hex]:[hex]:[hex]:[hex]:[hex]:[hex] with update from controller 
[int].[int].[int].[int] 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-4-PMKCACHE_DEL_FAILED: Failed to delete PMK cache entry for 
station [hex]:[hex]:[hex]:[hex]:[hex]:[hex] with request from controller 
[int].[int].[int].[int] 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-4-WEPCACHE_ADD_FAILED: Failed to create WEP-Key cache entry for 
station [hex]:[hex]:[hex]:[hex]:[hex]:[hex] with update from controller 
[int].[int].[int].[int] 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-4-WEPCACHE_DEL_FAILED: Failed to delete WEP cache entry for 
station [hex]:[hex]:[hex]:[hex]:[hex]:[hex] with request from controller 
[int].[int].[int].[int] 

Explanation    An internal system error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MM-6-HEARTBEAT_LIST_MEMBER_UPDATED: Updating Mobility member IP in 
heartbeat list(MAC: [hex]:[hex]:[hex]:[hex]:[hex]:[hex], oldIP: 
[dec].[dec].[dec].[dec], newIP: [dec].[dec].[dec].[dec]). 

Explanation    Internal system information

Recommended Action    No action is required.

Error Message    %MM-6-MEMBER_ADDED: Adding Mobility member (Index:[dec], 
MAC:[hex]:[hex]:[hex]:[hex]:[hex]:[hex], IP: [dec].[dec].[dec].[dec]) in [chars]. 

Explanation    Internal system information

Recommended Action    No action is required.

Error Message    %MM-6-MEMBER_DELETED: Deleting Mobility member (Index:[dec], 
MAC:[hex]:[hex]:[hex]:[hex]:[hex]:[hex]) from [chars]. 

Explanation    Internal system information.

Recommended Action    No action is required.

Error Message    %MM-6-MEMBER_UP: [chars] path to mobility member 
[int].[int].[int].[int] is UP. 

Explanation    A path to a mobility member is up.

Recommended Action    No action is required.

Error Message    %MM-6-MEMBER_UPDATED: Updating Mobility member (Index:[dec], 
MAC:[hex]:[hex]:[hex]:[hex]:[hex]:[hex], IP: [dec].[dec].[dec].[dec]) in [chars]. 

Explanation    Internal system information

Recommended Action    No action is required.

Error Message    %MM-6-ANCHOR_READY: WLAN [dec] is ready to service clients as an 
anchor, [int].[int].[int].[int] has come up  

Explanation    The WLAN is ready to service clients as an anchor.

Recommended Action    No action is required.

Error Message    %MM-6-CCKM_CACHE_CREATE:  Creating CCKM cache on receiving message 
from mobility peer. 

Explanation    Internal system information

Recommended Action    No action is required.

Error Message    %MM-6-CCKM_NSK_SEND:  Sending CCKM NSK information in mobility group  

Explanation    Internal system information

Recommended Action    No action is required.

Error Message    %MM-6-PING_RECEIVER_ENTRY_DELETED: Deleted ping receiver 
entry([dec].[dec].[dec].[dec]) from hearbeat list for WLAN([dec]). 

Explanation    Internal system information.

Recommended Action    No action is required.

Error Message    %MM-6-SOCK_SET_ADDRESS_OPTION: Setting membership for interface IP 
[dec].[dec].[dec].[dec] and multicast group [dec].[dec].[dec].[dec] on the 
mobility sockets. 

Explanation    Multicast group membership was set on the socket.

Recommended Action    No action is required.

MMC Messages

This section contains Mobility Management Connection (MMC) messages.

Error Message    %MMC-0-NPU_INVALID_FRAME: NPU Frame block invalid 

Explanation    The MMC module has received an invalid frame from the network processor.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MMC-0-NPU_OPER_FAILED: NPU Operational verification failed. 

Explanation    The MMC module has failed to verify whether the network processor is operational or not.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MMC-2-BUFFPOOL_ALLOCATE_FAILED: Failed to allocate a pool of size 
[dec] bytes from a buffer pool(Id=[dec]). 

Explanation    The MMC module has failed to allocate some memory required by it. The traceback along with this message will suggest why it was needed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MMC-3-GMACREG_WRITE_FAILED: Setting Network processor register 
failed. This could be temporary problem 

Explanation    The MMC module has failed to set the control register of the network processor. This can be a temporary problem.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MMC-6-LINKSTATUS_CHECK_FAILED: Checking the link status of a 
particular port failed. 

Explanation    The MMC module has failed to read the link status register of the network processor.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %MMC-6-NPUMSG_READ_FAILED: Reading CPU messages from NPU failed. 

Explanation    The MMC module has failed to read the message queue object that contains any message sent by the network processor.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.