Cisco Wireless LAN Controller System Message Guide 7.0.98.0
BASE and BCAST Messages
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BASE and BCAST System Messages

Table Of Contents

BASE and BCAST System Messages

BASE Messages

BCAST Messages


BASE and BCAST System Messages


This chapter contains the following topics:

BASE Messages

BCAST Messages

BASE Messages

This section contains BASE subsystem (BASE) messages.

Error Message    %BASE-3-FILE_WRITE_FAIL: LIF: Error writing config file [chars]. 

Explanation    LIF: An error has occurred when writing to the configuration file.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BASE-6-LIF_DEL: LIF: Could not find matching table entry for LIF 
[dec]. 

Explanation    LIF: Could not find a matching table entry for the LIF.

Recommended Action    No action is required.

Error Message    %BASE-3-LIF_REGISTRATION_FAIL: LIF: Unable to register for [chars] 
callback. 

Explanation    LIF: Unable to register for the specified callback.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BASE-3-MAX_REGISTRATIONS: LIF registrar_ID [dec] greater than 
L7_LASTLIF_TYPE. 

Explanation    A maximum number of registrations for LIF notifications has been exceeded.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BASE-6-REGISTRATION_EXISTS: LIF registrar_ID [dec] already 
registered. 

Explanation    The registration for the specified registration ID already exists.

Recommended Action    No action is required.

BCAST Messages

This section contains broadcast (BCAST) messages.

Error Message    %BCAST-3-AP_INFORM_FAILED:  Sending the join  message packet to AP 
failed 

Explanation    An error occurred while sending a join message to the AP.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-4-CLIENT_NUM_GRP_EXCEEDED:  NUM of multicast groups the client 
has joined has exceeded max allowed number 

Explanation    Each client will be allowed to join a maximum of only 16 multicast groups. Join requests beyond this max will be discarded.

Recommended Action    No action is required.

Error Message    %BCAST-3-CONFIG_SAVE_FAIL: Failed to save the Broadcast/Multicast 
configuration. 

Explanation    Saving of the config file for broadcast and multicast related configurations failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-3-COUNT_MISMATCH:  Mismatch between the counts for data entries 

Explanation    While adding/deleting a snooped multicast group to the database there was a mismatch between the count in the database and the running count.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-3-DELETE_FAILED:  Deletion of multicast group data failed 

Explanation    Deletion of a Bcast entry into the database tree failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-4-DS_FWD_FAILED: Failed to forward multicast pkts over the DS. 

Explanation    Failed to forward multicast packets over the DS.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-4-FAP_FWD_FAILED: Failed to forward multicast pkt to 
foreignAPs. 

Explanation    Failed to forward a multicast packet to foreign APs.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-4-IGMPSEND_FAILED:  Transmisstion of IGMP report packet failed 

Explanation    Transmission of the IGMP report packet has failed.

Recommended Action    No action is required.

Error Message    %BCAST-3-IGMP_TYPE_MISMATCH:  recieved igmp query packets from 
wireless side 

Explanation    The Controller does not expect to receive an IGMP request from the wireless side. The packet is dropped.

Recommended Action    No action is required.

Error Message    %BCAST-3-INSERTION_FAILED:  Insertion of multicast group data failed 

Explanation    Insertion of new multicast group data for the VLAN has failed. May be maximum number of groups joined.

Recommended Action    No action is required.

Error Message    %BCAST-3-INVALID_VLANID:  Recieved an igmp query with invalid vlanid 

Explanation    Received an IGMP query with invalid VLAN ID. The packet will be ignored

Recommended Action    No action is required.

Error Message    %BCAST-4-LRAD_FWD_FAILED: Failed to forward multicast pkt to LRAD 

Explanation    Forwarding to the LRAD has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-3-LWAPP_L2_PATH: Legacy LWAPP L2 path. 

Explanation    Legacy LWAPP L2 path.

Recommended Action    No action is required.

Error Message    %BCAST-3-MAC_ADDR_MISMATCH:  client addr between the bcast database 
and the mscb fails 

Explanation    There is mismatch between the bcast database and mscb database.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-3-MCAST_BCAST_DISABLE: Automatically disabling 
multicast/broadcast forwarding (reason: [chars])  

Explanation    Multicast-Unicast is not supported on the 2000 series controllers. If this is configured, multicast is automatically disabled and cannot be re-enabled until multicast group is configured.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-4-MGID_QUEUE_EMPTY: Mgid queue is empty!. 

Explanation    Mgid queue is empty. More than 4000 multicast groups in different vlan have been assigned!.

Recommended Action    No action is required.

Error Message    %BCAST-3-NO_FREE_BUFFER: Out of system buffer. 

Explanation    Out of system buffer.

Recommended Action    Collect the output of 'show tech-support'.File a bug. Reboot the controller

Error Message    %BCAST-4-PKT_TYPE_NOT_EOIP: Packet over the tunnel [type [dec]] is not 
Ethernet over IP packet. 

Explanation    A packet which is not of protocol type Ethernet over IP is being dropped in the tunneled packet processing.

Recommended Action    No action is required.

Error Message    %BCAST-4-Q_ADD_FAILED: Broadcast/Multicast queue add failed. 

Explanation    Failed to add a message to the boradcast/multicast message queue. The queue may be ialready full. This may happen due to a host on DS side flooding with too many broadcast ARP requests for a wireless client, in a short span of time. Alternatively, it may happen due to too many broadcasted CDP packets over a short span of time. In both case the packets are dropped until the number of outstanding messages in the queue becomes less than 512. There is no other performance impact as such.

Recommended Action    If the message is seen repeatedly, it means some host in the network is flooding with too many broadcast ARP request or CDP packets. Such situation needs to rectified in the network.

Error Message    %BCAST-0-Q_CREATE_FAILED: Failed to create the bcast queue. 

Explanation    The broadcast queue that is required to send information from other tasks to the bcastTask has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-4-RX_LLC: Received broadcast LLC packet. 

Explanation    A multicast packet has been received with the protocol type LLC.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-4-RX_LWAPP_CTL: Received broadcast lwapp control packet. 

Explanation    Broadcast processing should not receiver a LWAPP control packet. These packets should go to LWAPP processing.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-4-RX_WRONG_ETYPE: Received invalid mcast packet of type [hex]. 

Explanation    A multicast packet has been received with the protocol type greater than or equal to 1500.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-0-TIMER_CREATE_FAIL: Failed to create timer to enable 
broadcast. 

Explanation    A broadcast/multicast from the CPU to the NPU or kernel is suppressed when it hits a high threshold. A timer is needed to periodically check if the flood of broadcast/multicast messages has fallen below the low threshold. The creation of this timer has failed.

Recommended Action    No action is required.

Error Message    %BCAST-0-TIMER_DESTROY_FAIL: Failed to destroy the timer for [chars]. 

Explanation    The timer API has failed to destroy the timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-3-TIMER_INDEX_EXCEEDED:  IGMP query timeout happened for a 
timer more than 5 

Explanation    An IGMP query timeout has occurred for a timer more than 5.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-0-TIMER_START_FAIL: Failed to start the timer for [chars]. 

Explanation    The timer API has failed to start the timer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-4-TUNNELED_NOT_DIX: Tunneled pkt not a DIX pkt. protocol type 
is [dec] 

Explanation    The remote controller always tunnels a DIX packet. The controller is dropping non-DIX packets.

Recommended Action    No action is required.

Error Message    %BCAST-4-TUNNELED_NOT_MCAST: Tunneled pkt is not a multicast pkt. 

Explanation    A tunneled unicast packet is being dropped in the tunneled multicast processing.

Recommended Action    No action is required.

Error Message    %BCAST-3-UNSOPPORTED_RX_FLAG: Packet with unsupported RX Flag [dec]. 

Explanation    A packet is transmitted only if the packet is received either from Ethernet or LWAPP. In this case, this packet is not received from Ethernet or the LWAPP.

Error Message    %BCAST-3-UNSUPPORTED_MSG_TYPE: Received unsupported message (type = 
[dec]). 

Explanation    The message type in the bcast message queue is unknown.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-3-USER_UNKNOWN:  The input packet has come from an unknown 
client 

Explanation    The input IGMP report packet has come from a client that is unknown to the switch.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %BCAST-4-VAPID_OUT_OF_RANGE: In broadcast/multicast processing client 
database has incorrect wlan information, hence droppig packet. (wlan  [dec]) 

Explanation    In broadcast/multicast processing, the WLAN ID of the client in its database is beyond the range of valid WLAN IDs.

Recommended Action    No action is required.

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