Guest

Cisco Virtualization Experience Client 6000 Series

Release Notes for Cisco Virtualization Experience Client 6215 Firmware Release 9.0

  • Viewing Options

  • PDF (1.2 MB)
  • Feedback
Release Notes for Cisco Virtualization Experience Client 6215 Firmware Release 9.0

Contents

Release Notes for Cisco Virtualization Experience Client 6215 Firmware Release 9.0

Introduction

The Cisco Virtualization Client 6215 (Cisco VXC 6215) delivers superior voice and video collaboration capabilities in desktop virtualization. It unifies voice, video, and virtual desktop in one device.

The Cisco VXC 6215 provides workers with secure, real-time access to business applications and content without compromising the collaborative user experience. Cisco VXC 6215 supports the following capabilities:

  • Combines virtual desktops with voice and video capabilities
  • Supports processing capabilities that use network and data center CPU resources efficiently
  • Supports high-quality, scalable voice and video, delivering an optimal user experience

The Cisco VXC 6215 provides support for the following hosted virtual desktop protocols:

  • Citrix Independent Computing Architecture (ICA)
  • PC over IP (PCoIP) with VMware View
  • Remote Desktop Protocol (RDP) with VMware View (does not support VXME)

By default, the firmware installed on the Cisco VXC 6215 supports desktop virtualization capabilities, but does not provide the additional voice and video functionality required for Unified Communications. To support Unified Communications, you can enable Cisco Jabber on the Cisco VXC 6215 by purchasing the Cisco Virtualization Experience Media Engine (VXME). For detailed information about Cisco VXME, see the Deployment Guide for Cisco Virtualization Experience Media Engine for Cisco Virtualization Experience Client 6125.

Supported Virtual Desktop Protocols and Applications

The following tables describe the virtual desktop protocols and applications that support the Cisco VXC 6215 base firmware and those that support the Cisco VXME.

Table 1 Supported Virtual Desktop Protocols and Applications (Citrix)
Supported Virtual Desktop Protocols and Applications Releases Supported with Base Firmware Releases Supported with Cisco VXME
Citrix XenDesktop 5.0, 5.5, 5.6
Note   

Release 5.0 requires the latest VDA 5.5 plugin with latest hotfix (hotfix 100 minimum)

5.0, 5.5, 5.6
Note   

Release 5.0 requires the latest VDA 5.5 plugin with latest hotfix (hotfix 100 minimum)

Citrix XenApp (Published Desktop only – no support for Published Applications) 6.0 and 6.5 6.0 and 6.5
Citrix ICA Client 12.1.2

Supported with XenApp connections only

12.1.2

Supported with XenApp connections only

Citrix ICA Browser Plugin 12.1.2 12.1.2
Citrix Virtual Desktop Agent 5.0, 5.5, 5.6 5.0, 5.5, 5.6
Table 2 Supported Virtual Desktop Protocols and Applications (VMware)
Supported Virtual Desktop Protocols and Applications Releases Supported with Base Firmware Releases Supported with Cisco VXME
VMware View (PCoIP) 5.0 and 5.1, using VMware View Client 1.7
Note   

VMware View Client 1.7 requires SSL for connections to a View Connection Server

5.0 and 5.1, using VMware View Client 1.7
Note   

VMware View Client 1.7 requires SSL for connections to a View Connection Server

Table 3 Supported Virtual Desktop Protocols and Applications (RDP)
Supported Virtual Desktop Protocols and Applications Releases Supported with Base Firmware Releases Supported with Cisco VXME
RDP 7.0 and 7.1, Using VMware View Client 1.7 Not supported

Supported Flash Version

Cisco VXC 6215 Firmware Release 9.0 includes Flash version 11.2.202.235-21.1+1. To ensure interoperability, install Flash 11.x on the HVD. Cisco recommends you install the latest available 11.x version of Flash Player.

Related documentation

New and changed information

Cisco Jabber with Cisco VXME

To support Unified Communications with Firmware Release 9.0, you can enable Cisco Jabber on the Cisco VXC 6215 by purchasing the Cisco Virtualization Experience Media Engine (VXME). With Cisco VXME, users in a virtual environment can use Cisco Jabber from their thin clients.

Firmware Release 9.0 provides support for Cisco VXME on both Citrix (XenDesktop and XenApp) and VMware View (PCoIP) virtual desktop environments.

For information on installing the Cisco VXME add-on, see the Administration Guide for Cisco Virtualization Experience Client 6215. For detailed deployment information for Cisco VXME, see the Deployment Guide for Cisco Virtualization Experience Media Engine.

xterm removed

For security purposes, the xterm application is removed from the Cisco VXC 6215 in Firmware Release 9.0.

Cisco AnyConnect

To provide secure VPN connections, the Cisco VXC 6215 supports the Cisco AnyConnect Secure Mobility client. The Cisco AnyConnect Secure Mobility client provides remote users with secure VPN connections to the Cisco 5500 Series Adaptive Security Appliance (ASA). For more information, see the Administration Guide for Cisco Virtualization Experience Client 6215.

BIOS password update

Firmware Release 9.0 supports BIOS utilities that allow you to change the default BIOS password on your Cisco VXC 6215 devices. For more information, see the Administration Guide for Cisco Virtualization Experience Client 6215.

Changes in RSP and INI files with Release 9.0

With Firmware Release 9.0, the RSP and INI files required to push updates are different from those required with Release 8.6 and 8.7. In addition, there are two different sets of RSP and INI files required with Release 9.0, depending on the type of update you are performing.


Caution


Do not try to re-use the Release 8.6 or 8.7 RSP and INI files with Release 9.0 firmware, otherwise package deployment errors will occur.


Upgrading Devices to Release 9.0

To upgrade devices from Release 8.6 or 8.7 to Release 9.0, you must use the new RSP and INI upgrade scripts required for the Release 9.0 upgrade (for details, see Administration Guide for Cisco Virtualization Experience Client 6215).


Note


The Release 9.0 RSP and INI upgrade files still require that you include the InstallAddons parameter in the INI file in order to install add-ons, such as the Cisco VXME.


Updating Release 9.0 devices

Once you have upgraded your devices to run Release 9.0, the RSP and INI files required to push updates to these devices are different again from those used for the upgrade to Release 9.0 (for details, see Administration Guide for Cisco Virtualization Experience Client 6215).

The RSP and INI files used for Release 9.0 devices do not require that you include the InstallAddons parameter in the INI file to install an add-on. Instead, you only need to ensure that the required add-on and associated directory file are included in the add-ons folder for the package.

In summary, the order of files used for updates is as follows:

  1. Upgrade devices to Firmware Release 9.0 using the RSP and INI files required for the upgrade.
  2. For any future updates to devices running Firmware Release 9.0, use the RSP and INI files specific to Release 9.0 devices.

Preserve-changes setting

Following the upgrade to Firmware Release 9.0, the set-preserve-changes RSP parameter on the thin client is set to yes. With set-preserve-changes set to yes, the thin client locally caches the configuration settings during an image upgrade. In this case, the thin client maintains all existing configurations and also applies the configuration specified by the Cisco VXC Manager package that you use to push the upgrade. This is the Cisco-recommended setting.

Cisco VXC Manager GUI updates

With Firmware Release 9.0, you can use the VXC-M configuration dialog box (Application Browser > VXC-M) to manually specify which method the client uses to discover Cisco VXC Manager. By default, all discovery methods listed are enabled. For more information, see the Administration Guide for Cisco Virtualization Experience Client 6215.

VNC Server configuration

You can use the VNC Server Preferences dialog box (Application Browser > VNC Server) to manually set Sharing, Security, and Notification VNC Server preferences for use with remote administration. For more information, see the Administration Guide for Cisco Virtualization Experience Client 6215.

Application Browser modifications

In addition to the VNC Server icon, the Application Browser now also provides access to the Cisco AnyConnect client, VMware View client, and Cheese Webcam Application. For more information, see the Administration Guide for Cisco Virtualization Experience Client 6215.

Warning messages during upgrade

If devices are running at the time you deploy an update, a window appears on each device asking the user whether they want to upgrade the image immediately, or wait for 5 minutes.

Disable keyboard shortcuts

Depending on the type of application window you are using (full screen, standard, or seamless), you can use shortcut keys to manage windows.

With Firmware Release 9.0, you can now disable some of these shortcuts by including the INI parameters listed below in your INI file. By default, every shortcut listed is enabled. (Possible values for each parameter are yes or no.)

Table 4 Desktop Keyboard Shortcuts
Press Action INI parameter to disable shortcut
Alt+F4 Close window Cisco.DisableKeyBinding.Close=yes
Ctrl+F4 Close browser window Cisco.DisableKeyBinding.Close=yes
Alt+F10 Maximize window Not applicable
Alt+F9 Minimize window Cisco.DisableKeyBinding.Minimize=Yes
Alt+Ctrl+DownArrow Minimize or maximize all windows Cisco.DisableKeyBinding.ShowDesktop=yes
Alt Mouse modifier (used by default as a mouse modifier) Cisco.DisableKeyBinding.MouseButtonModifier=yes
Alt+Esc Move focus to next window Not applicable
Alt+Shift+Esc Move focus to previous window Not applicable
Alt+F7 and press an arrow key Move window with arrow keys Not applicable
Alt+F8 and press an arrow key Resize the window Not applicable
Alt+F5 Restore maximized window to previous size Not applicable
Ctrl+F2 Switch keyboard focus back to thin client (used by Citrix Linux receiver to bring keyboard focus back to thin client locally) Not applicable
Alt+DownArrow Switch windows using a dialog box Cisco.DisableKeyBinding.SwitchWindows=yes
Alt+Ctrl+Shift+DownArrow Switch panel focus Not applicable
Alt+Ctrl+Delete Show Logout option Cisco.DisableKeyBinding.RunCommand1=yes
Alt+F1 Show Computer Menu window Cisco.DisableKeyBinding.PanelMainMenu=yes
Ctrl+Esc Show Windows start menu Cisco.DisableKeyBinding.PanelMainMenu=yes
Windows Key Show main panel list when keyboard focus is shifted to the thin client Cisco.DisableKeyBinding.PanelMainMenuList=yes
Alt+Space (you can also right-click the window title bar or border, or click the window icon) Show window menu Cisco.DisableKeyBinding.WindowMenu=yes
PrintScreen Print screen Cisco.DisableKeyBinding.PrintScreen=yes

New and changed INI parameters

The following table describes new and changed INI parameters in Firmware Release 9.0. For detailed parameter descriptions, see the INI Files Reference Guide for Cisco Virtualization Experience Client 6215.

Table 5 New and changed INI parameters
BootOrder Sets the boot order for the BIOS.
MgmtDiscoveryMethod={SRV, CNAME, HOSTNAME, UI, DHCP, STATIC, DEFAULT} Specifies the automatic discovery methods you want to use for the automatic discovery of a thin client after failure of thin client discovery.
DESKTOPSIZE

This is an existing (not new) VMware View client connection INI parameter. The new View client version (v1.6 and later) changed the parameter values from LargeWindow to LargeScreen and from SmallWindow to SmallScreen. For backwards compatibility, the Thin Client will accept both values (new and old).

Equivalent parameter values:

LargeWindow is handled the same as LargeScreen

SmallWindow is handled the same as SmallScreen

CONNECT

This is an existing INI parameter. A change to the parameter values applies only for RDP connections. When this INI is used for individual RDP connections, a 4th keyword can be applied to specify support for NLA.

Possible Values for NLA keyword (if used): true/false

Example:

CONNECT=RDP DESCRIPTION='My RDP' HOST=10.100.228.17 AUTOCONNECT=yes NLA=true FULLSCREEN=yes ICON='rdp.png'

Installation notes

For hardware installation instructions, see Cisco Virtualization Experience Client 6215 Quick Start Guide.

Install firmware upgrades or add-ons

To download and install a Cisco VXC 6215 firmware upgrade or add-on (for example, the Cisco VXME add-on), follow these steps:

Procedure
    Step 1   Go to the following URL:

    http:/​/​software.cisco.com/​download/​navigator.html

    Step 2   Log in to the Download Software page.
    Step 3   Choose Products > Voice and Unified Communications > IP Telephony > Virtualized Endpoints.
    Step 4   Choose Cisco Virtualization Experience Client 6000 Series.
    Step 5   Chose Cisco Virtualization Experience Client 6215.
    Step 6   In the Latest Releases folder, choose the firmware or add-on you require.
    Step 7   To update the firmware or add-on using Cisco VXC Manager, see the Administration Guide for Cisco Virtualization Experience Client Manager.

    Important notes

    Cisco VXC Manager compatibility

    The HAgent bundled with Firmware Release 9.0 is fully compatible with Cisco VXC Manager Release 4.9.1 only.


    Caution


    Cisco VXC 6215 Firmware Release 9.0 is not compatible with prior versions of Cisco VXC Manager. You must upgrade Cisco VXC Manager to release 4.9.1 to ensure full interoperability with Cisco VXC 6215 Firmware Release 9.0, otherwise the following functionality is not available:

    • Real time commands
    • Scheduling of packages
    • Manual discovery

    Citrix frame rate setting

    The Citrix receiver included on the Cisco VXC 6215 provides a setting (HdxWebCamFramesPerSec) that controls the default frame rate on the virtual desktop. With Release 9.0, this value is set to 15 frames per second, which differs from the Citrix default value of 5 frames per second.

    Cisco VXME removal

    If you install the Cisco VXME add-on on the Cisco VXC 6215 and subsequently choose to remove the add-on, rather than follow the standard process for removing add-ons, you must re-image the client using the Cisco VXC 6215 base firmware.

    Poor performance with Internet Explorer 8 on Citrix connections

    If the Cisco VXC 6215 experiences poor performance using Internet Explorer 8 on a Citrix virtual desktop, you can upgrade the browser to Internet Explorer 9.

    Alternatively, to continue running Internet Explorer 8 on your virtual desktop, add the following registry entry on the virtual machine:

    HKLM\Software\Citrix\ICA\Thinwire

    Value: DisableOssForProcesses

    Type: REG_SZ

    Data: iexplore.exe


    Caution


    If you modify the registry incorrectly, you can cause serious problems which require you to reinstall your operating system. Before you edit the registry, be sure to back it up first. (See Citrix documentation for details.)


    After you make the registry change, you must reset the virtual machine and the thin client for the update to take effect.

    Analog microphone input not supported with VMware View

    The analog 3.5 mm microphone input is not supported with VMware View.

    Volume keys with VMware View

    With VMware View, the volume keys on the keyboard or accessories have no effect. To change the volume while on a call, use the volume mixer on the HVD.

    DVI to VGA adapter requirements

    If you use a DVI to VGA adapter to connect a VGA monitor to the Cisco VXC client, use only the adapter that your device supports. Do not use an adapter that is shipped with a different Cisco VXC model because doing so can cause display issues, such as a blank monitor.

    The following table shows the Cisco DVI to VGA adapters supported by each Cisco VXC model:

    Table 6 Supported Cisco DVI to VGA Adapters

    Cisco VXC model

    Supported Cisco DVI to VGA Adapter

    Cisco VXC 2111 74-9352-01 DVI/VGA cable
    Cisco VXC 2211 74-9355-01 DVI/VGA adapter
    Cisco VXC 2112 Not applicable
    Cisco VXC 2212 Not applicable
    Cisco VXC 6215 74-10414-01 DVI/VGA adapter

    Hardware, software, and accessories specifications

    For additional product details including hardware, software, and accessories specifications, see the product data sheets available at the following URL:

    http:/​/​www.cisco.com/​en/​US/​products/​ps11976/​products_​data_​sheets_​list.html

    Caveats

    This section contains the following topics:

    Use Bug Toolkit

    Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

    • All severity level 1 or 2 bugs
    • Significant severity level 3 bugs

    You can search for problems by using the Cisco Software Bug Toolkit.

    To access Bug Toolkit, you need the following items:

    • Internet connection
    • Web browser
    • Cisco.com user ID and password

    To use the Software Bug Toolkit, follow these steps:

    Procedure
      Step 1   To access the Bug Toolkit, go to http:/​/​tools.cisco.com/​Support/​BugToolKit/​action.do?hdnAction=searchBugs.
      Step 2   Log in with your Cisco.com user ID and password. To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, and then click Go.

      Open caveats

      The following table list severity 1, 2, and 3 defects that are open for the Cisco Virtualization Experience Client 6215 using Firmware Release 9.0.

      For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

      The defects are listed in order of severity and then in alphanumeric order by identifier. Because defect status continually changes, be aware that this table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Use Bug Toolkit.


      Note


      In the Bug Toolkit, Firmware Release 9.0 is also referenced as 11.2(027.04).


      Table 7 Open Caveats for the Cisco Virtualization Experience Client 6215
      Identifier Severity Component Headlines
      CSCue28635 3 platfrm_addon Wyse-Key ( Alt + F4) on Thin Client not closing browser in Kiosk mode
      CSCue28665 3 platfrm_wyseos VMware View - HVD Window not in focus on launch - click to gain focus
      CSCue84195 3 platfrm_wyseos USB3.0 port can't detect devices after connecting PrecisionHD camera
      CSCue94438 3 nopackage USB3 memory stick not picked up when plugged into USB3 ports-VMWare only
      CSCuf17160 3 platfrm_wyseos VXC-6215 System Information packages tab not listing all packages

      Resolved caveats

      The following table lists severity 1, 2, and 3 defects that are resolved for the Cisco Virtualization Experience Client 6215 in Firmware Release 9.0.

      For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

      The defects are listed in order of severity and then in alphanumeric order by identifier. Because defect status continually changes, be aware that this table reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Use Bug Toolkit


      Note


      In the Bug Toolkit, Firmware Release 9.0 is also referenced as 11.2(027.04).


      Table 8 Resolved Caveats for the Cisco Virtualization Experience Client 6215
      Identifier Severity Component Headlines
      CSCtz08061 2 sw-platform Once in screensaver mode Ctrl+Alt+Del throws up VXC login not Windows
      CSCub21503 2 dw-comp need fix re mouse cursor replaced by black sq in Base image 11.1.057.004
      CSCub89651 2 sw-platform 6215 client is unable to retrieve a DHCP address
      CSCuc31394 2 dw-comp HAgent Issue - Device Missing IP Address - Network-eth0 registry missing
      CSCuc31498 2 dw-comp HAgent Issue- Device missing Vendor and Platform from V01 checkin string
      CSCuc31503 2 dw-comp HAgent Issue - Device with .116 Hagent not attempting check in
      CSCuc10877 2 dw-comp registry settings are cleared after performing a logout
      CSCub42554 3 dw-comp 6215: ini settings PowerButtonAction=none not working
      CSCub61088 3 dw-comp 6215: Caps lock state not accurate
      CSCub79862 3 sw-platform VXC 6215 is unable to use a proxy when using a redirected URL
      CSCuc18186 3 dw-comp VXC 6215 Middle mouse button not working in HVD

      Documentation, Service Requests, and Additional Information

      For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

      http:/​/​www.cisco.com/​en/​US/​docs/​general/​whatsnew/​whatsnew.html

      Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0