Table Of Contents
Cisco Unity Express Networking with Direct IP Addressing
Network Diagram and Environment Description
Site 2 Configuration (Cisco 3725/Cisco CME Router)
Site 3 Configuration (Cisco 2691/Cisco CME router)
Site 4 Configuration (Cisco 3725 SRST router)
Site 6 Configuration (Cisco 3745 SRST router)
Verify Site-to-Site Connectivity
Verify Networking Configuration
Verify Message Send VPIM Activity
Cisco Unity Express Networking with Direct IP Addressing
This document consists of the following sections:
Introduction
This document provides a configuration example for Cisco Unity Express voice mail Voice Profile for Internet Mail (VPIM) networking between four Sites. Two of the sites are Cisco CallManager Express (CME) sites, while the other two are under control of a central Cisco CallManager. Your network may be exclusively Cisco CME or exclusively Cisco CallManager. To model your network after this configuration, refer to the configurations that match your intended deployment. The configuration scenario enables voice mail networking between all four sites. The configuration has the following characteristics:
•Meshed network—All sites can send and receive voice messages from all other sites. Up to 500 Cisco Unity Express sites can be meshed in a network.
•VPIM networking between the sites uses direct IP addressing. You can also use Domain Name System (DNS) addressing to set up these configurations, but that is not shown in this configuration example.
•The network uses a fixed-length four-digit dialing plan across all sites. For example, phones at Site 2 are assigned 2001 and 2002, while phones at Site 3 are assigned 3001 and 3002. All IP phones in the network can call each other by simply dialing the four-digit extension.
•Network location IDs for the sites are the same as the site number. For example, Site 2's location ID is 2 and Site 3's location ID is 3.
•There is no PSTN connectivity shown in the configurations of the four sites as this has no relevance to the Cisco Unity Express networking configuration. Real offices networked together include this additional component.
Prerequisites
The following sections provide information important to understand this configuration example. Read these sections before you continue with the configuration example:
Requirements
There are no specific requirements for this document.
Components Used
The information in this document is based on these software and hardware versions:
•At Site 2, a Cisco 3725 router running Cisco CME and Cisco Unity Express
•At Site 3, a Cisco 2691 router running Cisco CME and Cisco Unity Express
•At Site 4, a Cisco 3725 router running Cisco Secure Survivable Remote Site Telephony (SRST) and Cisco Unity Express
•At Site 6, a Cisco 3725 router running Cisco SRST and Cisco Unity Express
•Cisco IOS Release 12.3(11)T
•Cisco CME 3.2
•Cisco Unity Express 2.0
•IP Voice Cisco IOS feature set
All sites are Ethernet connected to the IP network. All sites have two Cisco 7960 IP Phones. For the Cisco CME sites (sites 2 and 3), the IP phones and dial plan is under control of Cisco CME. For the other two sites (sites 4 and 6), the IP phones and dial plan are under control of a central Cisco CallManager and the routers are configured for SRST operation.
The information presented in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command
Related Products
This configuration can also be used with the following hardware and software:
•Cisco 2800 series routers
•Cisco 3800 series routers
•For Cisco 2800 series routers, Cisco IOS Release 12.3(8)T4 or later releases. For Cisco 3800 series routers, Cisco IOS Release 12.3(11)T and later releases.
Document Conventions
Where applicable, this document uses the conventions in Table 1.
The document also uses the following general conventions:
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the document.
Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Configure
In this section, you are presented with the information to configure the features described in this document.
Configuration tips:
•Make sure you can ping between sites before making calls.
•Make sure that you can make calls between sites before attempting Cisco Unity Express networking.
•Make sure you can ping between the Cisco Unity Express nodes at each site.
Network Diagram and Environment Description
This document uses the network setup shown Figure 1.
Figure 1 Network Diagram (Direct IP Addressing)
The Site 2 location uses a Cisco 3725 router with these characteristics:
•IP network access via IP address a.3.235.1
•Cisco CME configuration with two IP Phones, extensions 2001 and 2002
•PSTN area code 2xx
•NM-CUE
•Cisco Unity Express IP address a.3.235.128
•Network location ID 2
The Site 3 location uses a Cisco 2691 router with these characteristics:
•IP network access via IP address a.3.229.1
•Cisco CME configuration with two IP Phones, extensions 3001 and 3002
•PSTN area code 3xx
•NM-CUE
•Cisco Unity Express IP address a.3.229.128
•Network location ID 3
The Site 4 location uses a Cisco 3725 router with these characteristics:
•IP network access via IP address a.3.231.10
•Cisco Cisco CallManager/SRST configuration with two IP Phones, extensions 4001 and 4002
•PSTN area code 4xx
•NM-CUE
•Cisco Unity Express IP address a.3.231.128
•Network location ID 4
The Site 6 location uses a Cisco 3745 router with these characteristics:
•IP network access via IP address a.3.245.1
•Cisco Cisco CallManager/SRST configuration with two IP Phones, extensions 6001 and 6002
•PSTN area code 6xx
•NM-CUE
•Cisco Unity Express IP address a.3.245.128
•Network location ID 6
Configurations
This document uses the following configurations:
•Site 2 Configuration (Cisco 3725/Cisco CME Router))
•Site 3 Configuration (Cisco 2691/Cisco CME router)
•Site 4 Configuration (Cisco 3725 SRST router))
•Site 6 Configuration (Cisco 3745 SRST router))
Site 2 Configuration (Cisco 3725/Cisco CME Router)
Relevant extracts of the router's configuration are shown below:
cme-3725# show running-config
Current configuration : 8184 bytes!! Last configuration change at 11:01:46 PST Fri Nov 5 2004! NVRAM config last updated at 08:29:05 PST Fri Nov 5 2004!version 12.3service timestamps debug uptimeservice timestamps log uptimeno service password-encryption!hostname cme-3725!boot-start-markerboot system flash:c3725-ipvoice-mz.123-10.3.PI5boot-end-marker!! Allow intersite H.323 calls to reach Cisco Unity Express!voice service voipallow-connections h323 to sip!!! IP address of the router!interface FastEthernet0/0ip address a.3.235.1 255.255.0.0duplex autospeed autono cdp enable!interface FastEthernet0/1ip address a.1.1.100 255.255.0.0speed autohalf-duplexno cdp enable!! IP address of Cisco Unity Express!interface Service-Engine1/0ip unnumbered FastEthernet0/0service-module ip address a.3.235.128 255.255.0.0service-module ip default-gateway a.3.235.1hold-queue 60 out!ip classlessip route a.3.235.128 255.255.255.255 Service-Engine1/0!! Dial-peer to allow calls to forward from Cisco CME to Cisco Unity Express!dial-peer voice 2100 voipdestination-pattern 21..session protocol sipv2session target ipv4:a.3.235.128dtmf-relay sip-notifycodec g711ulawno vad!! Dial-peers to direct intersite calls!dial-peer voice 3000 voipdestination-pattern 3...session target ipv4:a.3.229.1dtmf-relay h245-alphanumericcodec g711ulawno vad!dial-peer voice 4000 voipdestination-pattern 4...session target ipv4:a.3.231.5dtmf-relay h245-alphanumericcodec g711ulawno vad!dial-peer voice 6000 voipdestination-pattern 6...session target ipv4:a.3.231.5dtmf-relay h245-alphanumericcodec g711ulawno vad!!telephony-serviceload 7960-7940 P00303020214max-ephones 50max-dn 120ip source-address a.1.1.100 port 2000time-format 24date-format dd-mm-yyauto assign 1 to 5timeouts interdigit 20timeouts ringing 120system message CME-3725create cnf-files version-stamp 7960 Sep 27 2004 12:31:02voicemail 2105max-conferences 8moh music-on-hold.auweb admin system name admin password ciscoweb admin customer name custlogin password custpswddn-webedittime-webedittransfer-system full-consulttransfer-pattern 3...transfer-pattern 2...directory last-name-first!!! Extension definitions!ephone-dn 1 dual-linenumber 2001 secondary 2xxyyy2001label Alicedescription Alice Davidsonname Alice Davidsoncall-forward max-length 4call-forward busy 2105call-forward noan 2105 timeout 10!!ephone-dn 2 dual-linenumber 2002 secondary 2xxyyy2002label Aarondescription Aaron Wilkinsname Aaron Wilkinscall-forward max-length 8call-forward busy 2105call-forward noan 2105 timeout 10!!! Dial-peers for MWI!ephone-dn 51number 8000....mwi on!!ephone-dn 52number 8001....mwi off!!!! IP phone definitions!ephone 1ephone-template 1username "adavidson"mac-address 0003.6BAA.D1F8type 7960button 1:1!!!ephone 2ephone-template 1username "awilkins"mac-address 0003.6BAA.D362type 7960button 1:2Cisco Unity Express's configuration is shown below:
cue-cme3725# show running-config
Generating configuration:clock timezone America/Los_Angeleshostname cue-cme3725ip domain-name localdomainntp server a.3.135.1software download server url "ftp://127.0.0.1/ftp" credentials hidden "6u/dKTN/hsEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAA AA="groupname Administrators creategroupname Broadcasters creategroupname Sales createusername adavidson createusername awilkins createusername acoley createusername awyant createusername amcdougal createusername admin creategroupname Sales phonenumberE164 "2xxyyy2050"groupname Sales phonenumber "2050"username adavidson phonenumberE164 "2xxyyy2001"username awilkins phonenumberE164 "2xxyyy2002"username acoley phonenumberE164 "2xxyyy2003"username awyant phonenumberE164 "2xxyyy2004"username amcdougal phonenumberE164 "2xxyyy2005"username adavidson phonenumber "2001"username awilkins phonenumber "2002"username acoley phonenumber "2003"username awyant phonenumber "2004"username amcdougal phonenumber "2005"groupname Administrators member admingroupname Sales member acoleygroupname Sales member awilkinsgroupname Administrators privilege superusergroupname Administrators privilege ManagePromptsbackup server url "ftp://a.3.231.201/cme3725/" credentials hidden "1SDP4vScNKcZiym6dHQHfnl4zvlbuAn9Sd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAA AA="ccn application autoattendantdescription "autoattendant"enabledmaxsessions 8script "aa.aef"parameter "MaxRetry" "3"parameter "operExtn" "0"parameter "welcomePrompt" "AAWelcome.wav"end applicationccn application ciscomwiapplicationdescription "ciscomwiapplication"enabledmaxsessions 8script "setmwi.aef"parameter "strMWI_OFF_DN" "8001"parameter "strMWI_ON_DN" "8000"parameter "CallControlGroupID" "0"end applicationccn application custom-aadescription "custom-aa"enabledmaxsessions 8script "s1_main-officehours.aef"parameter "MainOperExt" "2001"end applicationccn application promptmgmtdescription "promptmgmt"enabledmaxsessions 1script "promptmgmt.aef"end applicationccn application voicemaildescription "voicemail"enabledmaxsessions 8script "voicebrowser.aef"parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"end applicationccn engineend engineccn subsystem jtapiccm-manager addressend subsystemccn subsystem sipgateway address "a.3.235.1"end subsystemccn trigger sip phonenumber 2100application "custom-aa"enabledlocale "en_US"maxsessions 8end triggerccn trigger sip phonenumber 2102application "autoattendant"enabledlocale "en_US"maxsessions 8end triggerccn trigger sip phonenumber 2105application "voicemail"enabledidletimeout 5000locale "en_US"maxsessions 8end triggerccn trigger sip phonenumber 2106application "promptmgmt"enabledidletimeout 5000locale "en_US"maxsessions 1end trigger! Definitions of the four networking sitesnetwork location id 2abbreviation "S2"email domain a.3.235.128name "site2-cme-3725"end locationnetwork location id 3abbreviation "S3"email domain a.3.229.128name "site3-cme-2691"end locationnetwork location id 4abbreviation "S4"email domain a.3.231.128name "site4-ccm-3725"end locationnetwork location id 6abbreviation "S6"email domain a.3.245.128name "site6-ccm-3745"end location! Definition of this site's location IDnetwork local location id 2voicemail default expiration time 30voicemail default language en_USvoicemail default mailboxsize 5520voicemail recording time 900voicemail default messagesize 60voicemail operator telephone 2001voicemail capacity time 6000voicemail mailbox owner "Sales" size 5520description "Sales mailbox"zerooutnumber "2100"end mailboxvoicemail mailbox owner "acoley" size 5520description "acoley mailbox"zerooutnumber "2100"end mailboxvoicemail mailbox owner "adavidson" size 5520description "adavidson mailbox"zerooutnumber "2100"end mailboxvoicemail mailbox owner "amcdougal" size 5520description "amcdougal mailbox"zerooutnumber "2100"end mailboxvoicemail mailbox owner "awilkins" size 5520description "awilkins mailbox"zerooutnumber "2100"end mailboxvoicemail mailbox owner "awyant" size 5520description "awyant mailbox"zerooutnumber "2100"end mailboxendSite 3 Configuration (Cisco 2691/Cisco CME router)
Relevant extracts of the router's configuration are shown below:
cme-2691# show running-config
Building configuration...Current configuration : 4868 bytes!! Last configuration change at 07:35:10 PST Fri Oct 22 2004! NVRAM config last updated at 12:07:37 PST Fri Oct 22 2004!version 12.3service timestamps debug uptimeservice timestamps log uptimeno service password-encryption!hostname cme-2691!boot-start-markerboot system flash:c2691-ipvoice-mz.123-10.3.PI5boot-end-marker!! Allow intersite H.323 calls to reach Cisco Unity Express!voice service voipallow-connections h323 to sip!! IP address of the router!interface FastEthernet0/0ip address a.3.229.1 255.255.0.0no ip mroute-cacheload-interval 30duplex autospeed auto!interface FastEthernet0/1ip address a.10.1.100 255.255.0.0no ip mroute-cacheduplex autospeed auto!! IP address of Cisco Unity Express!interface Service-Engine1/0ip unnumbered FastEthernet0/0service-module ip address a.3.229.128 255.255.0.0service-module ip default-gateway a.3.229.1!ip classlessip route a.3.229.128 255.255.255.255 Service-Engine1/0!ip http serverip http path flash:!! Dial-peer to allow calls to forward from Cisco CME to Cisco Unity Express!dial-peer voice 3100 voipdescription VM-AAdestination-pattern 31..session protocol sipv2session target ipv4:a.3.229.128dtmf-relay sip-notifycodec g711ulawno vad!! Dial-peers to direct intersite calls!dial-peer voice 2000 voipdestination-pattern 2...session target ipv4:a.3.235.1dtmf-relay h245-alphanumericcodec g711ulawno vad!dial-peer voice 4000 voipdestination-pattern 4...session target ipv4:a.3.231.5dtmf-relay h245-alphanumericcodec g711ulawno vad!dial-peer voice 6000 voipdestination-pattern 6...session target ipv4:a.3.231.5dtmf-relay h245-alphanumericcodec g711ulawno vad!!telephony-serviceload 7960-7940 P00303020214max-ephones 48max-dn 192ip source-address a.10.1.100 port 2000system message CME-2691create cnf-files version-stamp 7960 Jul 15 2003 13:48:12voicemail 3105max-conferences 8web admin system name admin password ciscodn-webedittime-webedittransfer-system full-consulttransfer-pattern 3...transfer-pattern 2...!! Extension definitions!ephone-dn 1 dual-linenumber 3001description User1name User1call-forward busy 3105call-forward noan 3105 timeout 10!!ephone-dn 2 dual-linenumber 3002description User2name User2call-forward busy 3105call-forward noan 3105 timeout 10!!! Dial-peers for MWI!ephone-dn 51number 8000....mwi on!!ephone-dn 52number 8001....mwi off!! IP phone definitions!ephone 1username "User1" password nullmac-address 0009.B7F7.5793button 1:1!!!ephone 2username "User2" password nullmac-address 0002.FD06.D959button 1:2Cisco Unity Express's configuration is shown below:
cue-nm-2691# show running-config
Generating configuration:clock timezone America/Los_Angeleshostname cue-nm-2691ip domain-name localdomainntp server a.3.229.1software download server url "ftp://127.0.0.1/ftp" credentials hidden "6u/dKTN/hsEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAA AA="groupname Administrators creategroupname customer-service createusername admin createusername User1 createusername User2 createusername User3 createusername User4 createusername User5 createusername User6 creategroupname customer-service phonenumberE164 "4xxyyy3050"groupname customer-service phonenumber "3050"username User1 phonenumber "3001"username User2 phonenumber "3002"username User3 phonenumber "3003"username User4 phonenumber "3004"username User5 phonenumber "3005"username User6 phonenumber "3006"groupname Administrators member admingroupname customer-service member User2groupname customer-service member User3groupname Administrators privilege superusergroupname Administrators privilege ManagePromptsbackup server url "ftp://a.3.231.201/cme2691_4nov04/" credentials hidden "xxOaioWv/uC5WSZLs/L2XY/frZzvmJ2MSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAA AA="ccn application autoattendantdescription "autoattendant"enabledmaxsessions 8script "aa.aef"parameter "MaxRetry" "3"parameter "operExtn" "0"parameter "welcomePrompt" "AAgreeting.wav"end applicationccn application ciscomwiapplicationdescription "ciscomwiapplication"enabledmaxsessions 8script "setmwi.aef"parameter "strMWI_OFF_DN" "8001"parameter "strMWI_ON_DN" "8000"parameter "CallControlGroupID" "0"end applicationccn application promptmgmtdescription "promptmgmt"enabledmaxsessions 1script "promptmgmt.aef"end applicationccn application voicemaildescription "voicemail"enabledmaxsessions 8script "voicebrowser.aef"parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"end applicationccn engineend engineccn subsystem jtapiccm-manager addressend subsystemccn subsystem sipgateway address "a.3.229.1"end subsystemccn trigger sip phonenumber 3100application "autoattendant"enabledmaxsessions 8end triggerccn trigger sip phonenumber 3105application "voicemail"enabledmaxsessions 8end triggerccn trigger sip phonenumber 3106application "promptmgmt"enabledmaxsessions 1end trigger! Definitions of the four networking sitesnetwork location id 2abbreviation "S2"email domain a.3.235.128name "site2-cme-3725"end locationnetwork location id 3abbreviation "S3"email domain a.3.229.128name "site3-cme-2691"end locationnetwork location id 4abbreviation "S4"email domain a.3.231.128name "site4-ccm-3725"end locationnetwork location id 6abbreviation "S6"email domain a.3.245.128name "site6-ccm-3745"end location! Definition of this site's location IDnetwork local location id 3voicemail default expiration time 60voicemail default language en_USvoicemail default mailboxsize 5520voicemail recording time 900voicemail default messagesize 60voicemail operator telephone 0voicemail capacity time 6000voicemail mailbox owner "User1" size 5520end mailboxvoicemail mailbox owner "User2" size 5520end mailboxvoicemail mailbox owner "User3" size 5520end mailboxvoicemail mailbox owner "User4" size 5520end mailboxvoicemail mailbox owner "User5" size 5520end mailboxvoicemail mailbox owner "User6" size 5520end mailboxvoicemail mailbox owner "customer-service" size 5520description "customer-service mailbox"zerooutnumber "3101"end mailboxendSite 4 Configuration (Cisco 3725 SRST router)
Relevant extracts of the router's configuration are shown below:
ccm_3725#show running-config
Building configuration...Current configuration : 2278 bytes!! Last configuration change at 07:11:44 PST Wed Nov 10 2004! NVRAM config last updated at 07:11:52 PST Wed Nov 10 2004!version 12.3service timestamps debug datetime msecservice timestamps log datetime msecno service password-encryption!hostname ccm_3725!boot-start-markerboot system flash:c3725-ipvoice-mz.123-10.3.PI5boot-end-marker!! Allow intersite H.323 calls to reach Cisco Unity Express during SRST!voice service voipallow-connections h323 to sip!! IP address of the router!interface FastEthernet0/0ip address a.3.231.10 255.255.0.0speed autohalf-duplex!interface FastEthernet0/1no ip addressshutdownduplex autospeed auto!! IP address of Cisco Unity Express!interface Service-Engine1/0ip unnumbered FastEthernet0/0service-module ip address a.3.231.128 255.255.0.0service-module ip default-gateway a.3.231.10!ip classlessip route a.3.231.128 255.255.255.255 Service-Engine1/0!ip http serverip http path flash:!! Dial-peer to allow calls to forward from Cisco SRST to Cisco Unity Express!dial-peer voice 4100 voipdestination-pattern 41..session protocol sipv2session target ipv4:a.3.231.128dtmf-relay sip-notifycodec g711ulawno vad!! SRST definition to ensure Cisco Unity Express and IP Phone operation during Cisco CallManager unavailability!call-manager-fallbackmax-conferences 8ip source-address a.3.231.5 port 2000max-ephones 24max-dn 48voicemail 4105call-forward busy 4105call-forward noan 4105 timeout 7Cisco Unity Express's configuration is shown below:
cue-ccm3725# show running-config
Generating configuration:clock timezone America/Adakhostname cue-ccm3725ip domain-name localdomainntp server a.3.231.10software download server url "ftp://127.0.0.1/ftp" credentials hidden "6u/dKTN/hsEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAA AA="groupname Administrators createusername admin createusername Bob createusername anders createusername zacks createusername Bob phonenumber "4002"username anders phonenumber "4001"groupname Administrators member admingroupname Administrators member andersgroupname Administrators privilege superusergroupname Administrators privilege ManagePromptsbackup server url "ftp://a.3.231.244/ccm3725_8nov/" credentials hidden "GixGRq8cUmFqrOHVxftjAknfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAA AA="ccn application abccorpdescription "abccorp"enabledmaxsessions 8script "sample_aa.aef"parameter "prompt_ABCWelcome" "prompt_ABCWelcome.wav"parameter "extn_Operator" "4002"parameter "extn_Sales" "4002"parameter "prompt_Operator" "prompt_Operator.wav"parameter "extn_UserEntered" "2002"parameter "prompt_Support" "prompt_support.wav"parameter "prompt_Hours" "prompt_Hours.wav"parameter "extn_Support" "918xxyyy2121"parameter "prompt_Extension" "prompt_Extension.wav"parameter "prompt_Sales" "prompt_Sales.wav"end applicationccn application autoattendantdescription "autoattendant"enabledmaxsessions 8script "aa.aef"parameter "MaxRetry" "3"parameter "operExtn" "0"parameter "welcomePrompt" "AAWelcome.wav"end applicationccn application ciscomwiapplicationdescription "ciscomwiapplication"enabledmaxsessions 8script "setmwi.aef"parameter "strMWI_OFF_DN" "8001"parameter "strMWI_ON_DN" "8000"parameter "CallControlGroupID" "0"end applicationccn application promptmgmtdescription "promptmgmt"enabledmaxsessions 1script "promptmgmt.aef"end applicationccn application voicemaildescription "voicemail"enabledmaxsessions 8script "voicebrowser.aef"parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"end applicationccn engineend engineccn subsystem jtapictiport 4901 4902 4903 4904ccm-manager address a.3.231.5ccm-manager credentials hidden "QiUfMZRFsRBqrOHVxftjAknfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAA AA="end subsystemccn subsystem sipgateway address "a.3.231.10"end subsystemccn trigger jtapi phonenumber 4100application "autoattendant"enabledlocale "en_US"maxsessions 8end triggerccn trigger jtapi phonenumber 4101application "abccorp"enabledlocale "en_US"maxsessions 8end triggerccn trigger jtapi phonenumber 4105application "voicemail"enabledlocale "en_US"maxsessions 8end triggerccn trigger jtapi phonenumber 4106application "promptmgmt"enabledlocale "en_US"maxsessions 1end triggerccn trigger sip phonenumber 4100application "autoattendant"enabledlocale "en_US"maxsessions 8end triggerccn trigger sip phonenumber 4101application "abccorp"enabledlocale "en_US"maxsessions 8end triggerccn trigger sip phonenumber 4105application "voicemail"enabledlocale "en_US"maxsessions 8end triggerccn trigger sip phonenumber 4106application "promptmgmt"enabledlocale "en_US"maxsessions 1end trigger! Definitions of the four networking sitesnetwork location id 2abbreviation "S2"email domain a.3.235.128name "site2-cme-3725"end locationnetwork location id 3abbreviation "S3"email domain a.3.229.128name "site3-cme-2691"end locationnetwork location id 4abbreviation "S4"email domain a.3.231.128name "site4-ccm-3725"end locationnetwork location id 6abbreviation "S6"email domain a.3.245.128name "site6-ccm-3745"end location! Definition of this site's location IDnetwork local location id 4voicemail default expiration time 30voicemail default language en_USvoicemail default mailboxsize 3000voicemail recording time 900voicemail default messagesize 60voicemail operator telephone 0voicemail capacity time 6000voicemail mailbox owner "Bob" size 3000end mailboxvoicemail mailbox owner "anders" size 3000end mailboxvoicemail mailbox owner "zacks" size 3000end mailboxendSite 6 Configuration (Cisco 3745 SRST router)
Relevant extracts of the router's configuration are shown below:
ccm_3745# show running-config
Building configuration...Current configuration : 3295 bytes!! Last configuration change at 02:46:54 UTC Fri Apr 12 2002! NVRAM config last updated at 17:20:53 UTC Thu Apr 11 2002!version 12.3service timestamps debug datetime msecservice timestamps log datetime msecno service password-encryption!hostname ccm_3745!boot-start-markerboot system flash:c3745-ipvoice-mz.123-10.3.PI5boot-end-marker!!! Allow intersite H.323 calls to reach Cisco Unity Express during SRST!voice service voipallow-connections h323 to sip!! IP address of the router!interface FastEthernet0/0ip address a.3.245.1 255.255.0.0speed autohalf-duplexno mop enabled!interface FastEthernet0/1ip address 172.19.153.31 255.255.0.0duplex autospeed auto!! IP address of Cisco Unity Express!interface Service-Engine1/0ip unnumbered FastEthernet0/0service-module ip address a.3.245.128 255.255.0.0service-module ip default-gateway a.3.245.1!!ip classlessip route a.3.245.128 255.255.255.255 Service-Engine1/0!ip http serverip http path flash:!!! Dial-peer to allow calls to forward from Cisco SRST to Cisco Unity Express!dial-peer voice 6100 voipdestination-pattern 61..session protocol sipv2session target ipv4:a.3.245.128dtmf-relay sip-notifycodec g711ulawno vad!! SRST definition to ensure Cisco Unity Express and IP Phone operation during Cisco CallManager unavailability!call-manager-fallbackmax-conferences 8ip source-address a.3.231.5 port 2000max-ephones 24max-dn 48voicemail 6105call-forward busy 6105Cisco Unity Express's configuration is shown below:
cue-ccm3745# show running-config
Generating configuration:clock timezone America/Los_Angeleshostname cue-ccm3745ip domain-name localdomainntp server a.3.233.100software download server url "ftp://127.0.0.1/ftp" credentials hidden "6u/dKTN/hsEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAA AA="groupname Administrators creategroupname Broadcasters createusername admin createusername Yvon createusername Zack createusername Yvon phonenumber "6001"username Zack phonenumber "6002"groupname Administrators member admingroupname Administrators member Yvongroupname Administrators privilege superusergroupname Administrators privilege ManagePromptsbackup server url "ftp://a.3.231.243/ccm3745_5nov/" credentials hidden "GixGRq8cUmFqrOHVxftjAknfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAA AA="ccn application autoattendantdescription "autoattendant"enabledmaxsessions 8script "aa.aef"parameter "MaxRetry" "3"parameter "operExtn" "0"parameter "welcomePrompt" "AAWelcome.wav"end applicationccn application ciscomwiapplicationdescription "ciscomwiapplication"enabledmaxsessions 8script "setmwi.aef"parameter "strMWI_OFF_DN" "8001"parameter "strMWI_ON_DN" "8000"parameter "CallControlGroupID" "0"end applicationccn application promptmgmtdescription "promptmgmt"enabledmaxsessions 1script "promptmgmt.aef"end applicationccn application voicemaildescription "voicemail"enabledmaxsessions 8script "voicebrowser.aef"parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"end applicationccn engineend engineccn subsystem jtapictiport 6901 6902 6903 6904ccm-manager address a.3.231.5ccm-manager credentials hidden "1anJW38IVSZld67dzhL9pEnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAA AA="end subsystemccn subsystem sipgateway address "a.3.45.1"end subsystemccn trigger jtapi phonenumber 6100application "autoattendant"enabledlocale "en_US"maxsessions 8end triggerccn trigger jtapi phonenumber 6105application "voicemail"enabledlocale "en_US"maxsessions 8end triggerccn trigger jtapi phonenumber 6106application "promptmgmt"enabledlocale "en_US"maxsessions 1end triggerccn trigger sip phonenumber 6100application "autoattendant"enabledlocale "en_US"maxsessions 8end triggerccn trigger sip phonenumber 6105application "voicemail"enabledlocale "en_US"maxsessions 8end triggerccn trigger sip phonenumber 6106application "promptmgmt"enabledlocale "en_US"maxsessions 1end trigger! Definitions of the four networking sitesnetwork location id 2abbreviation "S2"email domain a.3.235.128name "site2-cme-3725"end locationnetwork location id 3abbreviation "S3"email domain a.3.229.128name "site3-cme-2691"end locationnetwork location id 4abbreviation "S4"email domain a.3.231.128name "site4-ccm-3725"end locationnetwork location id 6abbreviation "S6"email domain a.3.245.128name "site6-ccm-3745"end location! Definition of this site's location IDnetwork local location id 6voicemail default expiration time 30voicemail default language en_USvoicemail default mailboxsize 3000voicemail recording time 900voicemail default messagesize 60voicemail operator telephone 0voicemail capacity time 6000voicemail mailbox owner "Yvon" size 3000end mailboxvoicemail mailbox owner "Zack" size 3000end mailboxVerify
This section provides information you can use to confirm your configuration is working properly. The verification process includes:
•Verify Site-to-Site Connectivity)
•Verify Networking Configuration)
•Verify Message Send VPIM Activity)
Verify Site-to-Site Connectivity
This section provides instructions for verifying that your configuration works properly. Verify that you can ping between all the Cisco Unity Express locations at the various sites.
The following is an output example for the ping command, performed on the Cisco Unity Express CLI of the Site 2 system to the Site 3 Cisco Unity Express.
cue-cme3725# ping a.3.229.128
PING a.3.229.128 (a.3.229.128) 56(84) bytes of data.64 bytes from a.3.229.128: icmp_seq=1 ttl=62 time=1.22 ms64 bytes from a.3.229.128: icmp_seq=2 ttl=62 time=0.271 ms64 bytes from a.3.229.128: icmp_seq=3 ttl=62 time=0.263 ms64 bytes from a.3.229.128: icmp_seq=4 ttl=62 time=0.262 ms64 bytes from a.3.229.128: icmp_seq=5 ttl=62 time=0.263 ms--- a.3.229.128 ping statistics ---5 packets transmitted, 5 received, 0% packet loss, time 4msrtt min/avg/max/mdev = 0.262/0.456/1.224/0.384 ms, ipg/ewma 1.094/0.827 msThe following is an output example for the ping command, performed on the Cisco Unity Express CLI of the Site 2 system to the Site 4 Cisco Unity Express.
cue-cme3725# ping a.3.231.128
PING a.3.231.128 (a.3.231.128) 56(84) bytes of data.64 bytes from a.3.231.128: icmp_seq=1 ttl=62 time=1.03 ms64 bytes from a.3.231.128: icmp_seq=2 ttl=62 time=0.262 ms64 bytes from a.3.231.128: icmp_seq=3 ttl=62 time=0.257 ms64 bytes from a.3.231.128: icmp_seq=4 ttl=62 time=0.256 ms64 bytes from a.3.231.128: icmp_seq=5 ttl=62 time=0.257 ms--- a.3.231.128 ping statistics ---5 packets transmitted, 5 received, 0% packet loss, time 4msrtt min/avg/max/mdev = 0.256/0.412/1.032/0.310 ms, ipg/ewma 1.048/0.711 msThe following is an output example for the ping command, performed on the Cisco Unity Express command-line interface (CLI) of the Site 2 system to the Site 6 Cisco Unity Express.
cue-cme3725# ping a.3.245.128
PING a.3.245.128 (a.3.245.128) 56(84) bytes of data.64 bytes from a.3.245.128: icmp_seq=1 ttl=62 time=0.953 ms64 bytes from a.3.245.128: icmp_seq=2 ttl=62 time=0.251 ms64 bytes from a.3.245.128: icmp_seq=3 ttl=62 time=0.248 ms64 bytes from a.3.245.128: icmp_seq=4 ttl=62 time=0.246 ms64 bytes from a.3.245.128: icmp_seq=5 ttl=62 time=0.249 ms--- a.3.245.128 ping statistics ---5 packets transmitted, 5 received, 0% packet loss, time 4msrtt min/avg/max/mdev = 0.246/0.389/0.953/0.282 ms, ipg/ewma 1.025/0.661 msVerify Networking Configuration
This section provides instructions for verifying that your configuration works properly. Certain show commands are supported by the Output Interpreter Tool (registered customers only), which allows you to view an analysis of show command output. In summary, use these commands:
•show network locations
•show network detail location id <location-id>
•show network detail local location
The following is an output example for the show network locations command, performed on the Cisco Unity Express CLI of the Site 2 system.
cue-cme3725# show network locations
ID NAME ABBREV DOMAIN2 'site2-cme-3725' S2 a.3.235.1283 'site3-cme-2691' S3 a.3.229.1286 'site6-ccm-3745' S6 a.3.245.1284 'site4-ccm-3725' S4 a.3.231.128Local location id: 2The following is an output example for the show network detail location id 4 command, performed on the Cisco Unity Express CLI of the Site 2 system.
cue-cme3725# show network detail location id 4
Name: site4-ccm-3725Abbreviation: S4Email domain: a.3.231.128Minimum extension length: 2Maximum extension length: 15Phone prefix:VPIM encoding: dynamicSend spoken name: enabledSent msg count: 0Received msg count: 0The following is an output example for the show network detail local command, performed on the Cisco Unity Express CLI of the Site 3 system.
cue-cme3725# show network detail local
Location Id: 3Name: site3-cme-2691Abbreviation: S3Email domain: a.3.229.128Minimum extension length: 2Maximum extension length: 15Phone prefix:VPIM encoding: dynamicSend spoken name: enabledVerify Message Send VPIM Activity
This section provides instructions for verifying that your configuration works properly.
Certain show commands are supported by the Output Interpreter Tool (registered customers only), which allows you to view an analysis of show command output.
Send a voice message from Site 2 addressed to one or more of the other sites. The moment you hit # to send the message, enter the show network queues command on the Cisco Unity Express system of the sending system. Keep repeating the display of this command until all the VPIM messages have been sent, or until the MWI lights of the destination phones are lit.
The following is an output example for the show network queues command, performed at the Site 3 Cisco Unity Express system after sending a message addressed to Site 6, extension 6001.
cue-cme3725# show network queues
Running Job Queue=================ID TYPE TIME RETRY SENDER RECIPIENT4 VPIM 09:09:45 0 User1 6001@1.3.245.128Urgent Job Queue=================ID TYPE TIME RETRY SENDER RECIPIENTNo entriesNormal Job Queue=================ID TYPE TIME RETRY SENDER RECIPIENTNo entriesTroubleshoot
This section provides information you can use to confirm that your configuration is working properly.
Troubleshooting Commands
The following trace commands can be issued on the sending or receiving Cisco Unity Express system to monitor SMTP and VPIM activity between them.
•trace networking smtp all—Monitors SMTP events
•trace networking vpim all—Monitors VPIM events
•show trace buffer tail—Displays contents of the trace buffer on the screen
The following is an example of output for the trace commands for the sending site (Site 2) when sending a message from Site 2 extension 2001 to Site 3 extension 3001.
cue-nm-2691# trace networking smtp all
cue-nm-2691# trace networking vpim all
cue-nm-2691# show trace buffer tail
Press <CTRL-C> to exit...2464 10/22 09:10:05.206 VMSS vmdb 0 Freed connection: 1, inUse: 0, active: 32805 10/22 09:25:07.844 netw smtp 22805 10/22 09:25:07.869 netw smtp 17177 10/22 09:25:07.913 netw smtp 3 a.3.235.1287177 10/22 09:25:07.918 netw smtp 47177 10/22 09:25:17.966 netw smtp 6 220 a.3.235.128 Simple Mail Transfer Service Ready7177 10/22 09:25:17.966 netw smtp 5 EHLO7177 10/22 09:25:17.972 netw smtp 6 250-a.3.235.128 (Cisco Unity Express)7177 10/22 09:25:17.973 netw smtp 6 250-X-VPIM-Wave7177 10/22 09:25:17.975 netw smtp 6 250-X-Broadcast7177 10/22 09:25:17.978 netw smtp 6 250-DSN NOTIFY7177 10/22 09:25:17.981 netw smtp 6 250 SIZE7177 10/22 09:25:18.478 netw smtp 5 MAIL FROM 3001@a.3.229.1287177 10/22 09:25:18.488 netw smtp 6 250 ok7177 10/22 09:25:18.490 netw smtp 5 RCPT TO 2001@a.3.235.1287177 10/22 09:25:18.495 netw smtp 6 250 ok7177 10/22 09:25:18.497 netw smtp 5 DATA7177 10/22 09:25:18.501 netw smtp 6 354 Start mail input; end with <CRLF>.<CRLF>7177 10/22 09:25:18.509 netw vpim 3 VPIM7177 10/22 09:25:18.543 netw vpim 3 VPIM: To: <2001@a.3.235.128>7177 10/22 09:25:18.544 netw vpim 3 VPIM: From: User<3001@a.3.229.128>7177 10/22 09:25:18.546 netw vpim 3 VPIM: Date: Fri, 22 Oct 2004 09:25:07 -0700 (PDT)7177 10/22 09:25:18.547 netw vpim 3 VPIM: MIME-Version: 1.0 (Voice 2.0)7177 10/22 09:25:18.547 netw vpim 3 VPIM: Content-Type: Multipart/Voice-Message; Version=2.0;7177 10/22 09:25:18.547 netw vpim 3 VPIM: Boundary="==VpimMsg==1098462318504"7177 10/22 09:25:18.547 netw vpim 3 VPIM: Content-Transfer-Encoding: 7bit7177 10/22 09:25:18.547 netw vpim 3 VPIM: Message-ID: <1098462307586_0@a.3.229.128>7177 10/22 09:25:18.548 netw vpim 3 VPIM:7177 10/22 09:25:18.550 netw vpim 3 VPIM: --==VpimMsg==10984623185047177 10/22 09:25:18.550 netw vpim 3 VPIM: Content-Type: text/directory; charset=us-ascii; profile=vCard7177 10/22 09:25:18.551 netw vpim 3 VPIM: Content-Transfer-Encoding: 7bit7177 10/22 09:25:18.551 netw vpim 3 VPIM: Content-Disposition: attachment; filename="User.vcf"7177 10/22 09:25:18.551 netw vpim 3 VPIM:7177 10/22 09:25:18.551 netw vpim 3 VPIM: BEGIN:vCard7177 10/22 09:25:18.551 netw vpim 3 VPIM: FN:User7177 10/22 09:25:18.552 netw vpim 3 VPIM: EMAIL;TYPE=INTERNET;TYPE=VPIM:3001@a.3.229.1287177 10/22 09:25:18.552 netw vpim 3 VPIM: TEL:30017177 10/22 09:25:18.552 netw vpim 3 VPIM: VERSION: 3.07177 10/22 09:25:18.552 netw vpim 3 VPIM: END:vCard7177 10/22 09:25:18.553 netw vpim 3 VPIM:7177 10/22 09:25:18.597 netw vpim 3 VPIM: --==VpimMsg==10984623185047177 10/22 09:25:18.597 netw vpim 3 VPIM: Content-Type: Audio/x-wav7177 10/22 09:25:18.597 netw vpim 3 VPIM: Content-Transfer-Encoding: Base647177 10/22 09:25:18.597 netw vpim 3 VPIM: Content-Disposition: inline; voice=Originator-Spoken-Name7177 10/22 09:25:18.598 netw vpim 3 VPIM:7177 10/22 09:25:18.646 netw vpim 3 VPIM: UklGRjI3AABXQVZFZm10IBIAAAAHAAEAQB8AAEAfAAABAAgAAABmYWN0BAAAAAA3AABkYXRhADcAAPT6/fr6+/19eXZ4e3l4eXt9/fv9fX37/f/9/f/7/X17eXt5eH37/f34+vv7+Pv/+/v7/339//99eHh7e3l4fX3//Xt9/33///3///v6+Pb7/fv9//99/317e3t9/319/3l0eHn//3t9ff/9+Pj///r0The following is an example of output for the trace commands for the receiving site (Site 3) when sending a message from Site 2 extension 2002 to Site 3 extension 3001.
cue-cme3725# trace networking smtp all
cue-cme3725# trace networking vpim all
cue-cme3725# show trace buffer tail
Press <CTRL-C> to exit...3220 11/08 08:58:43.359 ACCN HTTS 0 -> LtdSemaph [1297198140] permits: 1 limit: 13082 11/08 09:03:23.851 netw smtp 23082 11/08 09:03:33.871 netw smtp 3 socket hostName: a.3.229.128, hostAddress: a.3.229.1283082 11/08 09:03:33.872 netw smtp 3 hostname: a.3.229.128 found in good address cache3082 11/08 09:03:33.882 netw smtp 18850 11/08 09:03:33.888 netw smtp 5 Initial connection message8850 11/08 09:03:33.893 netw smtp 6 UNKNOWN: EHLO a.3.229.1288850 11/08 09:03:33.894 netw smtp 5 250-a.3.235.1288850 11/08 09:03:34.400 netw smtp 6 EHLO : MAIL FROM: <3001@a.3.229.128>8850 11/08 09:03:34.406 netw smtp 5 250 ok8850 11/08 09:03:34.411 netw smtp 6 MAIL FROM:: RCPT TO: <2002@a.3.235.128>8850 11/08 09:03:34.412 netw smtp 5 250 ok8850 11/08 09:03:34.417 netw smtp 6 RCPT TO:: DATA8850 11/08 09:03:34.417 netw smtp 5 354 Start data8850 11/08 09:03:34.483 netw vpim 4 VPIM: To: <2002@a.3.235.128>8850 11/08 09:03:34.486 netw vpim 4 VPIM: From: User<3001@a.3.229.128>8850 11/08 09:03:34.489 netw vpim 4 VPIM: Date: Fri, 22 Oct 2004 09:30:06 -0700 (PDT)8850 11/08 09:03:34.494 netw vpim 4 VPIM: MIME-Version: 1.0 (Voice 2.0)8850 11/08 09:03:34.497 netw vpim 4 VPIM: Content-Type: Multipart/Voice-Message; Version=2.0;Boundary="==VpimMsg==1098462616955"8850 11/08 09:03:34.501 netw vpim 4 VPIM: Content-Transfer-Encoding: 7bit8850 11/08 09:03:34.504 netw vpim 4 VPIM: Message-ID: <1098462606180_0@a.3.229.128>8850 11/08 09:03:34.507 netw vpim 4 VPIM:8850 11/08 09:03:34.510 netw vpim 4 VPIM: --==VpimMsg==10984626169558850 11/08 09:03:34.523 netw vpim 1 Message8850 11/08 09:03:34.528 netw vpim 4 VPIM: Content-Type: text/directory; charset=us-ascii; profile=vCard8850 11/08 09:03:34.532 netw vpim 4 vCard: Content-Transfer-Encoding: 7bit8850 11/08 09:03:34.535 netw vpim 4 vCard: Content-Disposition: attachment; filename="User.vcf"8850 11/08 09:03:34.538 netw vpim 4 vCard:8850 11/08 09:03:34.541 netw vpim 4 vCard: BEGIN:vCard8850 11/08 09:03:34.544 netw vpim 4 vCard: FN:User8850 11/08 09:03:34.547 netw vpim 4 vCard: EMAIL;TYPE=INTERNET;TYPE=VPIM:3001@a.3.229.1288850 11/08 09:03:34.550 netw vpim 4 vCard: TEL:30018850 11/08 09:03:34.553 netw vpim 4 vCard: VERSION: 3.08850 11/08 09:03:34.556 netw vpim 4 vCard: END:vCard8850 11/08 09:03:34.559 netw vpim 4 vCard:8850 11/08 09:03:34.564 netw vpim 4 vCard: --==VpimMsg==10984626169558850 11/08 09:03:34.570 netw vpim 4 VPIM: Content-Type: Audio/x-wav8850 11/08 09:03:34.573 netw vpim 4 VPIM: Content-Transfer-Encoding: Base648850 11/08 09:03:34.577 netw vpim 4 VPIM: Content-Disposition: inline; voice=Originator-Spoken-Name8850 11/08 09:03:34.585 netw vpim 5 174778850 11/08 09:03:34.588 netw vpim 4 VPIM audio: UklGRjI3AABXQVZFZm10IBIAAAAHAAEAQB8AAEAfAAABAAgAAABmYWN0BAAAAAA3AABkYXRhADcA8850 11/08 09:03:34.589 netw vpim 4 VPIM audio: APT6/fr6+/19eXZ4e3l4eXt9/fv9fX37/f/9/f/7/X17eXt5eH37/f34+vv7+Pv/+/v7/339//998850 11/08 09:03:34.591 netw vpim 4 VPIM audio: eHh7e3l4fX3//Xt9/33///3///v6+Pb7/fv9//99/317e3t9/319/3l0eHn//3t9ff/9+Pj///r08850 11/08 09:03:34.593 netw vpim 4 VPIM audio: 9vb2+/99/319/Xl2/319///9//99e//9fX19ffv/ffv//fv69vj6+vv/ff99fX12dnh5fXt9+//98850 11/08 09:03:34.594 netw vpim 4 VPIM audio: +33//f//eXh7+/39+v/9+vr6+/v9ff99//r///v9/fr7+/v/e3h5e3h2eHh5/f17//v///97//j68850 11/08 09:03:34.596 netw vpim 4 VPIM audio: