Cisco Unity Express Compatibility Matrix
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Cisco Unity Express Compatibility Matrix
Last Updated: 4/7/2020
| Cisco Unity Express Compatibility Matrix |
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| Documentation |
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| Compatibility Information |
Table 1 - Cisco Unity Express - Software Support Table 2 - Cisco Unity Express - Host Compatibility, Platform, and Minimum IOS Support Table 5 - Cisco Unified CME and Cisco Unified SRST Versions Table 6 - Cisco Unified Communications Manager Versions Table 8 - Language Support
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| Hardware Support for Cisco Unity Express Virtual |
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| Cisco Unified IP Phones Support Matrix |
Table 9 - Cisco Unified IP Phones Support Matrix |
| Compatible Product Documentation |
Cisco Unity |
| Downloads |
To download Cisco Unity Express/Cisco Unity Express Virtual software files, go to Technical Support Software Download for Cisco Unity Express. |
| DDTS Information |
To find the latest Cisco Unity Express DDTS information, go to Bug Toolkit and search by product for Cisco Unity Express/Cisco Unity Express Virtual. |
Table 1 – Cisco Unity Express - Software Support
| CUE Software |
ISM-SRE-300-K9 |
SM-SRE-700-K9 |
SM-SRE-900-K9 |
SM-SRE-710-K9 |
SM-SRE-910-K9 |
| 8.5 |
✓ |
✓ |
✓ |
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| 8.6 |
✓ |
✓ |
✓ |
✓ |
✓ |
Table 2 - Cisco Unity Express - Host Compatibility, Platform, and Minimum IOS Support
| ISM-SRE-300-K9 |
SM-SRE-700- |
SM-SRE-710 |
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| Cisco 2901 |
15.0(1)M |
Not Supported |
Not Supported |
| Cisco 2911 |
15.0(1)M |
15.0(1)M |
15.1(4)M |
| Cisco 2921 |
15.0(1)M |
15.0(1)M |
15.1(4)M |
| Cisco 2951 |
15.0(1)M |
15.0(1)M |
15.1(4)M |
| Cisco 3925 |
15.0(1)M |
15.0(1)M |
15.1(4)M |
| Cisco 3945 |
15.0(1)M |
15.0(1)M |
15.1(4)M |
| Cisco 3925E |
Not Supported |
15.1(1)T |
15.1(4)M |
| Cisco 3945E |
Not Supported |
15.1(1)T |
15.1(4)M |
Table 3 - Cisco Unity Express Virtual - Virtual Machine Requirements for Cisco UCS/Cisco UCS E-Series Platforms
| Mailboxes |
CPU |
RAM |
Hard Disk |
External Interface |
Recording hours |
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| Cisco UCS Platform |
1-100 |
1.1 GHz, 1 core |
1 GB |
100 GB |
1 Gigabit Interface |
60 |
| From 101-500 |
1.9 GHz, 2 cores |
4 GB |
100 GB |
1 Gigabit Interface |
600 |
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| Cisco UCS E-Series Platform |
1-100 |
1.1 GHz, 1 core |
1 GB |
100 GB |
1 Gigabit Interface |
60 |
| From 101-500 |
1.9 GHz, 2 cores |
4 GB |
100 GB |
1 Gigabit Interface |
600 |
Table 4 - Cisco Unity Express Virtual - Hardware Requirements for Cisco Unity Express Virtual KVMs on Cisco 4000 Series Integrated Services Routers
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Mailboxes |
CPU |
RAM |
Hard Disk |
Flash |
External Interface |
Recording hours |
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Cisco Unity Express Virtual KVM |
1-200 |
As per Cisco 4000 Series ISR platforms |
8 GB |
50 GB |
8 GB |
1 Gigabit Interface |
120 |
Table 5 - Cisco Unified CME and Cisco Unified SRST Versions
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Cisco Unity Express Versions |
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| 8.5, 8.6 |
8.6.7 |
8.6.9 |
8.6.10 |
8.6.11 |
8.6.12 |
9.0 (Virtual) |
9.0.1 (Virtual) |
9.0.2 (Virtual) |
9.0.3 (Virtual) |
9.0.5 (Virtual) |
9.0.6 (Virtual) |
10.0.x (Virtual) |
10.1 (Virtual) |
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| Unified CME and Unified SRST Versions |
3.0, |
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| 3.2, |
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| 3.2(2) |
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| 3.3, |
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| 4.0 |
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| 4.0(1), 4.0(2), |
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| 4.1, |
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| 4.3/7.0 |
✓ |
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| 7.1 |
✓ |
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| 8.0 |
✓ |
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| 8.1 |
✓ |
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| 8.5, 8.6, 8.8, 9.x |
✓ |
✓ |
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| 10.0, 10.5 |
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✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
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| 11.0 |
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✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
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| 11.5 |
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✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
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| 11.6 |
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✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
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| 11.7 |
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✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
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| 12.0 and later |
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✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
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| Before version 4.1, Cisco Unified Communications Manager Express was known as Cisco Unified CallManager Express. |
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Table 6 – Cisco Unified Communications Manager Versions
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Cisco Unity Express Versions |
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| 8.5 |
8.6.1 |
8.6.4 |
8.6.7 |
8.6.9 |
8.6.10 |
8.6.11 |
8.6.12 |
9.0 (Virtual) |
9.0.1 (Virtual) |
9.0.2 (Virtual) |
9.0.3 (Virtual) |
9.0.5 (Virtual) |
9.0.6 (Virtual) |
10.0.x (Virtual) |
10.1.0 (Virtual) |
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| Cisco Unified Communications Manager Versions |
3.3(3), 3.3(4), 4.0(1), |
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| 4.1(2), |
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| 4.2(1), |
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| 4.3(1), 4.3(2) |
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| 5.0(1), 5.0(2), 5.0(3), |
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| 5.1(1), 5.1(2), |
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| 6.0(1) |
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| 6.1 |
✓ |
✓ |
✓ |
✓ |
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| 7.x |
✓ |
✓ |
✓ |
✓ |
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| 8.0 |
✓ |
✓ |
✓ |
✓ |
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| 8.5 |
✓ |
✓ |
✓ |
✓ |
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| 8.6 |
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✓ |
✓ |
✓ |
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| 9.0 |
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✓ |
✓ |
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| 10.0 |
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✓ |
✓ |
✓ |
✓ |
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| 10.5 |
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✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
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| 11.0 |
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✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
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| 11.5 |
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✓ |
✓ |
✓ |
✓ |
✓ |
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| 12.0 |
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✓ |
✓ |
✓ |
✓ |
✓ |
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| 12.5 |
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NOTE: Cisco Unified Communications Manager version 5.1(1) does not interoperate with CUE version 3.2.x. Before version 4.1, Cisco Unified |
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Table 7 - Cisco Unity Voice-mail Networking and Prompts, Unity Connection Voice-mail Networking, Phone Loads for VoiceView Express, and Cisco Unified Messaging Gateway
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Cisco Unity Express Versions |
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| 8.5 |
8.6 |
9.0.x (Virtual) |
10.0.x (Virtual) |
10.1.0 (Virtual) |
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| Cisco Unity Voice-mail Networking |
4.0(3) |
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| 4.0(4) |
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| 4.0(5) |
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| 4.1(1) |
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| 5.0(1) |
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| 7.x |
✓ |
✓ |
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| 8.0 |
✓ |
✓ |
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| 8.5 |
✓ |
✓ |
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| 8.6 |
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✓ |
✓ |
✓ |
✓ |
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| Cisco Unity Voice-mail Prompts |
3.1(5) |
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| 4.0(5) |
✓ |
✓ |
✓ |
✓ |
✓ |
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| Cisco Unity Connection Voice-mail Networking |
7.0 |
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| 7.1 |
✓ |
✓ |
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| 8.0 |
✓ |
✓ |
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| 8.5 |
✓ |
✓ |
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| 8.6, 9.0 |
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✓ |
✓
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✓ |
✓ |
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| 10.0 |
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✓ |
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| 11.0 |
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✓ |
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| Phone Loads for VoiceView Express |
5.x, 6.x |
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| 7.x, 8.x, 9.x |
✓ |
✓ |
✓ |
✓ |
✓ |
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| Cisco Unified Messaging Gateway |
1.x |
✓ |
✓ |
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| 8.x |
✓ |
✓ |
✓ |
✓ |
✓ |
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Table 8 - Language Support
| Cisco Unity Express Versions |
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| 8.5 |
8.6 |
9.0.x (Virtual) |
10.0.x (Virtual) |
10.1.0 (Virtual) |
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| English (US) |
✓ |
✓ |
✓ |
✓ |
✓ |
| French (Europe), German, |
✓ |
✓ |
✓ |
✓ |
✓ |
| Danish, |
✓ |
✓ |
✓ |
✓ |
✓ |
| French (Canada), Spanish (Mexico) |
✓ |
✓ |
✓ |
✓ |
✓ |
| Chinese (Mandarin), |
✓ |
✓ |
✓
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✓
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✓
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| Dutch, Swedish |
✓ |
✓ |
✓ |
✓ |
✓ |
| Arabic, Russian, Turkish |
✓ |
✓ |
✓ |
✓ |
✓ |
| Norwegian, Hungarian |
✓ |
✓ |
✓ |
✓ |
✓ |
| Portuguese (Portugal) |
✓ |
✓ |
✓ |
✓ |
✓ |
| Chinese (Hong Kong, Taiwan) |
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✓ |
✓ |
✓ |
✓ |
| Versions: Language support applies only to the telephony user interface and to the VoiceView Express user interface. The GUI pages, CLI commands, and the IMAP interface are only available in English. |
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Table 9 – Cisco Unified IP Phones Support Matrix
| Cisco Unified IP Phone Model |
Supports |
Supports |
Supports TimeCardView |
| 6941 |
✓ |
✓ |
Х |
| 7811 |
✓ |
✓ |
— |
| 7821 |
✓ |
✓ |
— |
| 7841 |
✓ |
✓ |
— |
| 7861 |
✓ |
✓ |
— |
| 7921 |
✓ |
✓ |
✓ |
| 7925 |
✓ |
— |
✓ |
| 7940 |
✓ |
✓ |
✓ |
| 7940/G |
✓ |
✓ |
✓ |
| 7941 |
✓ |
✓ |
✓ |
| 7942 |
✓ |
✓ |
✓ |
| 7945 |
✓ |
✓ |
✓ |
| 7960 |
✓ |
✓ |
Х |
| 7960/G |
✓ |
✓ |
✓ |
| 7961 |
✓ |
✓ |
✓ |
| 7962 |
✓ |
✓ |
✓ |
| 7965 |
✓ |
✓ |
✓ |
| 7970 |
✓ |
✓ |
✓ |
| 7971 |
✓ |
✓ |
✓ |
| 7975 |
✓ |
✓ |
✓ |
| 8811 |
✓ |
✓ |
— |
| 8821 |
✓ |
✓ |
— |
| 8831 |
✓ |
Х |
— |
| 8841 |
✓ |
✓ |
— |
| 8845 |
✓ |
✓ |
— |
| 8851 |
✓ |
✓ |
— |
| 8851NR |
✓ |
✓ |
— |
| 8861 |
✓ |
✓ |
— |
| 8865 |
✓ |
✓ |
— |
| 8941 |
✓ |
✓ |
— |
| 8945 |
✓ |
✓ |
✓ |
| 8961 |
✓ |
✓ |
✓ |
| 9951 |
✓ |
✓ |
— |
| 9971 |
✓ |
✓ |
— |
| Х : Does not support the integrated login view of the TimeCardView and the VoiceView Express (TimeCardView plus Inbox option). |
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