Cisco Unity Express Command Reference for 3.0 and Later Versions
Cisco Unity Express Commands: show restore history to system shutdown (aaa accounting enable)
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S: show restore history to system shutdown (aaa accounting event)

Table Of Contents

S: show restore history to system shutdown (aaa accounting event)

show restore history

show restriction-table

show running-config

show schedules

show schedule detail job

show security detail

show security ssh known-hosts

show site

show smtp server

show snmp configuration

show software

show software directory

show startup-config

show system language

show trace buffer

show trace store

show trace store-prev

show user detail username

show user profiles

show users

show users site

show version

show voicemail

show voicemail broadcast messages

show voicemail configuration

show voicemail conversation

show voicemail conversation caller caller-flow restriction-table

show voicemail fax restriction-table

show voicemail live-record

show voicemail live-reply

show voicemail live-reply restriction-table

show voicemail messages future

show voicemail msg-notification restriction-table

show voicemail non-subscriber restriction-table

show voicemail notification

show voicemail notification owner

show voicemail notification owner cascade

show voicemail notification queue

show voicemail notification restriction-table

show voicemail zero-out restriction-table

show voiceview configuration

show voiceview sessions

show web session security

show webapp-IVR Only

shutdown

site name

smtp server address

smtp server security

snmp-server community

snmp-server contact

snmp-server enable cueShutdownRequest

snmp-server enable traps

snmp-server host

snmp-server location

software download abort

software download clean

software download server

software download status

software download upgrade

software install clean

software install downgrade

software install upgrade

software remove

start-date (backup-schedule)

start-date (kron-schedule)

stop-date (backup-schedule)

stop-date (kron-schedule)

system language preferred

system-startup (aaa accounting event)

system-shutdown (aaa accounting event)


S: show restore history to system shutdown (aaa accounting event)


Last Updated: June 23, 2011

show restore history

show restriction-table

show running-config

show schedules

show schedule detail job

show security detail

show security ssh known-hosts

show site

show smtp server

show snmp configuration

show software

show software directory

show startup-config

show system language

show trace buffer

show trace store

show trace store-prev

show user detail username

show user profiles

show users

show users site

show version

show voicemail

show voicemail broadcast messages

show voicemail configuration

show voicemail conversation

show voicemail conversation caller caller-flow restriction-table

show voicemail fax restriction-table

show voicemail live-record

show voicemail live-reply

show voicemail live-reply restriction-table

show voicemail messages future

show voicemail msg-notification restriction-table

show voicemail non-subscriber restriction-table

show voicemail notification

show voicemail notification owner

show voicemail notification owner cascade

show voicemail notification queue

show voicemail notification restriction-table

show voicemail zero-out restriction-table

show voiceview configuration

show voiceview sessions

show web session security

show webapp-IVR Only

shutdown

site name

smtp server address

smtp server security

snmp-server community

snmp-server contact

snmp-server enable cueShutdownRequest

snmp-server enable traps

snmp-server host

snmp-server location

software download abort

software download clean

software download server

software download status

software download upgrade

software install clean

software install downgrade

software install upgrade

software remove

start-date (backup-schedule)

start-date (backup-schedule)

start-date (kron-schedule)

stop-date (backup-schedule)

stop-date (kron-schedule)

system language preferred

system-startup (aaa accounting event)

system-shutdown (aaa accounting event)

show restore history

To display the success or failure of restore procedures, use the show restore history command in Cisco Unity Express EXEC mode.

show restore history

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

8.0

This command was introduced.


Usage Guidelines

If running a Cisco Unity Express version prior to 8.0, use the show backup history command to display the restore history.


Note If the restore fails because the FTP server is not reachable, the failure is not logged in the restore history.


Examples

The following is sample output from the show restore history command:

se-10-0-0-0# show restore history
#Start Operation
Category:      Configuration
Backup Server: ftp://10.100.10.215/CUE_backup
Operation:     Restore
Backupid:      129
Restoreid:     15
Date:          Sun Jun 13 12:32:48 PDT 1993
Result:        Success
Reason:
Version: 8.0.0.1 
#End Operation

Table 73 describes the significant fields shown in the display.

Table 73 show restore history Field Descriptions 

Field
Description

Category

Specifies the type of file (data, configuration, or all) that was backed up.

Backup Server

Backup server location.

Operation

Type of operation performed.

Backupid

ID number of the backup file.

Restoreid

ID to use to restore this file.

Date

Date and time (in hh:mm:ss) when the operation occurred.

Result

Indication of success or failure of the operation.

Reason

If the operation failed, this field gives the reason for the failure.

Version

Specifies the scheduled restore version.


Related Commands

Command
Description

show backup history

Displays the success or failure of backup and restore procedures.


show restriction-table

To display information about the specified restriction tables, use the show restriction-table command in Cisco Unity Express EXEC mode.

show restriction-table [table-name | all]

Syntax Description

table-name

Display the specified restriction table.

all

Display all restriction tables in the system.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the show restriction-table command in Cisco Unity Express EXEC mode to display the name and contents of the specified restriction tables.

Examples

The following is sample output for the show restriction-table table-name command:

se-10-0-0-0# show restriction-table fax-restriction
 
   
Restriction Table:        fax-restriction
Minimum digits allowed:   1
Maximum digits allowed:   30
Dial Strings:
Preference    Call Pattern    Allowed
	1             19000...     yes
	2             170000       yes
	3              *           yes
 
   

Table 74 describes the significant fields shown in the display.

Table 74 show restriction-table Field Descriptions 

Field
Description

Restriction table:

Name of the restriction table.

Minimum digits allowed:

Minimum number of digits allowed in a restricted number.

Maximum digits allowed:

Maximum number of digits allowed in a restricted number.

Dial Strings:

List of dial-string entries in the table.

Preference

Priority of a dial string in the table. The lower number has a higher preference.

Call Pattern

Pattern of digits to match against a dialed number.

Allowed

Permission to allow or prohibit a call matching the call pattern.


Related Commands

Command
Description

restriction create

Creates a restriction table.

restriction delete

Deletes a restriction table.

restriction dial-string

Specifies a dial string for a restriction table

restriction max-digits

Specifies the maximum number of digits for a restriction table.

restriction min-digits

Specifies the minimum number of digits for a restriction table.

voicemail fax restriction

Associates a restriction table with the fax feature.

voicemail live-reply restriction

Associates a restriction table with the live-reply feature.

voicemail non-subscriber restriction

Associates a restriction table with the non-subscriber message delivery feature.


show running-config

To display the current running configuration, use the show running-config command in Cisco Unity Express EXEC mode.

show running-config [paged]

Syntax Description

paged

(Optional) Displays enough output to fill the current viewing screen.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.

7.1

This command was expanded to display caller flow configurations


Usage Guidelines

This command displays the running configuration stored in flash memory.

Use the paged keyword to display the output in screen-length pages.

Examples

The following is sample output for the show running-config command:

se-10-0-0-0# show running-config
 
   
Generating configuration:
 
   
 
   
! Timezone Settings
clock timezone America/Los_Angeles
 
   
! hostname
hostname se-10-0-0-0
 
   
! Domain Name
ip domain-name localdomain
! DNS Servers
ip name-server 10.100.10.130
 
   
ntp server 10.100.6.9
 
   
groupname Administrators create
groupname sales create
groupname tech create
 
   
username user1 create
username user2 create
username user3 create
username user4 create
username user5 create
username user6 create
username user7 create
username user8 create
username user9 create
username user1 phonenumber "2004"
username user2 phonenumber "2005"
username user4 phonenumber "2008"
username user6 phonenumber "2006"
username user7 phonenumber "2001"
username user8 phonenumber "2012"
username user9 phonenumber "2002"
 
   
groupname Administrators member user4
groupname Administrators member user6
groupname sales member user1
groupname sales member user9
 
   
backup server url "ftp://172.16.0.1/ftp" username "" password ""
 
   
ccn application autoattendant
 description "Auto Attendant"
 enabled
 maxsessions 8
 script "aa.aef"
 parameter "MaxRetry" "3"
 parameter "operExtn" "0"
 parameter "welcomePrompt" "AAWelcome.wav"
 end application
 
   
ccn application ciscomwiapplication
 description "ciscomwiapplication"
 enabled
 maxsessions 8
 script "setmwi.aef"
 parameter "strMWI_OFF_DN" "8001"
 parameter "strMWI_ON_DN" "8000"
 parameter "CallControlGroupID" "0"
 end application
 
   
ccn application voicemail
 description "voicemail"
 enabled
 maxsessions 8
 script "voicebrowser.aef"
 parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/
 parameter "uri" "http://localhost/voicemail/vxmlscripts/login.
 end application
 
   
ccn engine
 end engine
 
   
ccn subsystem sip
 gateway address "10.100.6.9"
 end subsystem
 
   
ccn trigger sip phonenumber 6700
 application "autoattendant"
 enabled
 locale "en_ENU"
 maxsessions 8
 end trigger
 
   
ccn trigger sip phonenumber 6800
 application "voicemail"
 enabled
 locale "en_ENU"
 maxsessions 8
 end trigger
 
   
 
   
template TELLER_CLRFLW type voicemail-caller-flow
  caller-input #,* repeat-greeting
  caller-input 9 transfer-to 9999
end template
 
   
voicemail conversation caller caller-flow restriction-table block-external-nos
 
   
voicemail mailbox owner "aimumesh3" size 1694
  caller-flow caller-input 0,9 ignore
  caller-flow caller-input 5 transfer-to 5555
  description "aimumesh3 mailbox"
end mailbox
 
   
 
   
voicemail default mailboxsize 3000
voicemail mailbox owner "user1" size 3000
 description "User 1"
 end mailbox
 
   
voicemail mailbox owner "user2" size 3000
 description "User 2"
 end mailbox
 
   
voicemail mailbox owner "user3" size 3000
 description "User 3"
 end mailbox
 
   
voicemail mailbox owner "user4" size 3000
 description "User 4"
 end mailbox
 
   
voicemail mailbox owner "user5" size 3000
 description "User 5"
 end mailbox
 
   
voicemail mailbox owner "user6" size 3000
 description "User 6"
 end mailbox
 
   
voicemail mailbox owner "user7" size 3000
 description "User 7"
 end mailbox
 
   
voicemail mailbox owner "user8" size 3000
 description "User 8"
 end mailbox
 
   
 
   

end

Related Commands

Command
Description

copy ftp

Copies network FTP server data to another location.

copy running-config

Copies the running configuration to another location.

copy startup-config

Copies the startup configuration to another location.

copy tftp

Copies network TFTP server data to another location.

erase startup-config

Deletes the startup configuration.

show startup-config

Displays the startup configuration.

write

Copies the running configuration to the startup configuration.


show schedules

To display the details of all recurring scheduled events configured on the local system, use the show schedules command in Cisco Unity Express EXEC mode.

show schedules

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

7.1

This command was introduced.


Examples

The following example displays a summary of all recurring scheduled events on the local system:

se-10-0-0-0# show schedules
 
   
Name         Schedule                Next Run       Description   Categories
A22          NOT SET                 NEVER
backup1000   Every 1 days at 12:34   Jun 25, 2002 12:34           Data 
Total: 2
 
   
 
   

Table 75 describes the significant fields shown in the display.

Table 75 show schedules Field Descriptions 

Field
Description

Name

ID of the scheduled action.

Application

Application performing the scheduled action.

Schedule

When the action is scheduled to occur.

Next Run

Date and time the next scheduled action will occur

Description

Description of the scheduled action.


Related Commands

Command
Description

backup schedule

Enters commands enters backup-schedule submode.

show backup schedule detail job

Shows details for the specified recurring scheduled backup job.


show schedule detail job

To display the details of the specified scheduled event, use the show schedule detail job command in Cisco Unity Express EXEC mode.

show schedule detail job job-name

Syntax Description

job-name

Specifies the name of the scheduled backup job to display.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

7.1

This command was introduced.


Examples

The following example displays information for the specified scheduled event:

se-10-0-0-0# show schedule detail job job-8
 
   
Job Name     job-8
Application backup
Description main backup
Schedule    Daily at 06:00
Last Run    5 hours 59 seconds ago
Next Run    in 18 hours 1 seconds
Active          from Jun 25, 2002 until INDEFINITE
 
   
 
   

Table 76 describes the significant fields shown in the display.

Table 76 show backup schedule detail job Field Descriptions 

Field
Description

Job Name

ID of the scheduled backup job.

Application

Application performing the scheduled action.

Description

Description of the scheduled backup job.

Schedule

When the backup job is scheduled to occur.

Last Run

Date and time the last backup occurred

Next Run

Date and time the next backup will occur

Active

Time period when the scheduled backup job is active.


Related Commands

Command
Description

backup schedule

Enters commands enters backup-schedule submode.

show backup schedules

Shows details for all recurring scheduled backup jobs.


show security detail

To display the system-wide password and PIN settings, use the show security detail command in Cisco Unity Express EXEC mode.

show security detail

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.1

This command was introduced.

3.0

This command was extended to display new parameters for system-wide passwords and PINs.


Examples

The command output may look similar to the following:

se-10-0-0-0# show security detail
 
   
Password Expires:         true
Password Age:             60 days
Password Length (min):    5
Password Length (max):    32
Password Lockout:         Disabled                           
Password History Depth:   1                                  
PIN Expires:              true
PIN Age:                  45 days
PIN Length (min):         4
PIN Length (max):         16
Pin Lockout:              Disabled                           
PIN History Depth:        1 
 
   

The following example shows the values when password expiration and the PIN length are reset to the system default values:

se-10-0-0-0# show security detail
 
   
Password Expires:         false
Password Length (min):    3
Password Length (max):    32
Password Lockout:         Disabled                           
Password History Depth:   1                                  
PIN Expires:              false
PIN Age:                  45 days
PIN Length (min):         3
PIN Length (max):         16
Pin Lockout:              Disabled                           
PIN History Depth:        1 
 
   

Table 77 describes the fields shown in the show security detail command output.

Table 77 show security detail Field Descriptions 

Field
Description

Password Expires

Indicates if password expiration is turned on.

Password Age

Maximum number of days for which subscribers' passwords are valid.

Password Length (min)

Minimum number of characters for all subscribers' passwords.

Password Length (max)

Maximum number of characters for all subscribers' passwords.

Password Lockout

Indicates if password lockout is turned on.

Password History Depth

Indicates the number of previous passwords the system remembers.

PIN Expires

Indicates if password expiration is turned on.

PIN Age

Maximum number of days for which subscribers' PINs are valid.

PIN Length (min)

Minimum number of digits for all subscribers' PINs.

PIN Length (max)

Maximum number of digits for all subscribers' PINs.

PIN Lockout

Indicates if PIN lockout is turned on.

PIN History Depth

Indicates the number of previous PINs the system remembers.


Related Commands

Command
Description

security password

Configures password length and expiry time for the local system.

security pin

Configures PIN length and expiry time for the local system.


show security ssh known-hosts

To display a list of configured SSH (Secure Shell) servers and their fingerprints, use the show security ssh known-hosts command in Cisco Unity Express EXEC mode.

show security ssh known-hosts

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the show security ssh known-hosts command in Cisco Unity Express EXEC mode to display a list of configured SSH servers and their fingerprints. These fingerprints are used to perform SSH server authentication.

Examples

The following is sample output for the show security ssh known-hosts command:

se-10-0-0-0# show security ssh known-hosts
 
   
192.168.138.208 ssh-rsa  a5:3a:12:6d:e9:48:a3:34:be:8f:ee:50:30:e5:e6:c3
172.16.103.231 ssh-rsa  5c:31:00:89:04:ed:2e:fc:bd:eb:26:23:cd:24:c0:b6
 
   

This output shows the following information:

Hostname or IP address of the SSH server.

Whether the MD5 (Message-Digest algorithm 5) fingerprint is for a SSH server's host key that was created using the DSA (Digital Signature Algorithm) or RSA encryption algorithm.

MD5 fingerprint string

Related Commands

Command
Description

backup server authenticate

Retrieves the fingerprint of the backup server's host key.

security ssh

Configures the MD5 (Message-Digest algorithm 5) fingerprint of the SSH (Secure Shell) server's host key.


show site

To show site information, use the show site command in Cisco Unity Express EXEC mode.

show site [site-name]

Syntax Description

site-name

Name of the site to display information about.


Command Default

Site information is shown for all sites.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.2

This command was introduced.


Usage Guidelines

If no site name is specified, information is shown for all sites.

This command shows the following information for sites:

Site name

Hostname

Description

Web username

XML username

Examples

The following example shows the output for the show site command:

se-10-0-0-0# show site
 
   
Name			Hostname              Description
local			1.100.50.12           Local site
San-jose			1.100.50.46            Sales branch in SJ
 
   
 
   

The following example shows the show site output for a specific site:

se-10-0-0-0# show site San-jose
 
   
Name:	San-jose
Description: Sales branch in SJ
Hostname: 1.100.50.46
Web Username: admin
XML Username: axluser

Related Commands

Command
Description

description (site)

Configures a description for a specific site.

site name

Creates a site.

web username password (site)

Configures the Web username and Web password for a site.

web credentials hidden (site)

Configures the Web hidden credentials for a site

xml username password (site)

Configures the XML username and password for a site.

xml credentials hidden (site)

Configures the XML hidden credentials for a site


show smtp server

To display the settings for the SMTP server, use the show smtp server command in Cisco Unity Express EXEC mode.

show smtp server

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.3

This command was introduced.

8.6

The Security field was added to the display.


Examples

The following is sample outputs for the show smtp server command:

se-10-0-0-0# show smtp server
 
   
SMTP Server: 172.16.1.1
Port: 1088
Authentication: Required
Username: smtp123
 
   

The following is sample output for the show smtp server command for Cisco Unity Express 8.6 or later:

se-10-0-0-0# show smtp server 
 
   
SMTP Server: 172.16.0.1 
SMTP Port: 465
Authentication: Required 
Username: cisco 
Security: ssl 
 
   

The following example displays the output when authentication is not required.

se-10-0-0-0# show smtp server
 
   
SMTP Server: 10.10.5.12
Authentication: Not Required
 
   

The following example displays the error message if the SMTP server is not configured.

se-10-0-0-0# show smtp server
 
   
SMTP Server is not configured.
 
   

Table 78 describes the significant fields shown in the display.

Table 78 show smtp server Field Descriptions

Field
Description

SMTP Server:

Hostname or IP address of the SMTP server.

Port:

Port of the SMTP server.

Authentication:

Status of authentication requirement for the SMTP server.

Username:

Authentication user ID of the SMTP server.

Security

The security setting configuring using the smtp server security command. Supported in Cisco Unity Express 8.6 or later.


Related Commands

Command
Description

smtp server address

Configures the SMTP server for message notification to text devices.

smtp server security

Configures the security settings for the SMTP server.


show snmp configuration

To display the SNMP configuration parameters, use the show snmp configuration command in Cisco Unity Express EXEC mode.

show snmp configuration

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Release
Modification

2.2

This command was introduced on the Cisco Unity Express NM-CUE, AIM-CUE, and NM-CUE-EC.


Examples

The following example shows output from the show snmp configuration command:

se-10-0-0-0# show snmp configuration
 
   
Contact:              Dial 71111 for system operator
Location:             Bldg A NYC
Community 1 RO:       nycaccess
Community 2 RO:       iminhere
Community 3 RO:       123abc
Community 1 RW:       admin_main
Community 2 RW:       myaccess
Traps:                enabled
Host Community 2:     172.16.16.224 bigtraps
cueShutdownRequest    enabled
se-10-0-0-0# 

Related Commands

Command
Description

show snmp configuration

Displays the SNMP configuration.

snmp-server contact

Specifies SNMP contact information.

snmp-server enable traps

Enables SNMP traps.

snmp-server host

Specifies up to 5 SNMP hosts.

snmp-server location

Specifies SNMP host location information.


show software

To display characteristics of the installed software, use the show software command in Cisco Unity Express EXEC mode.

show software {directory | download server | licenses | packages | versions}

Syntax Description

directory

Displays the software directory.

download server

Displays the IP address of the FTP server.

licenses

Displays the terms and limits of the purchased license for the system.

packages

Displays the configured Cisco Unity Express application packages.

versions

Displays the current versions of the configured software and applications.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.

2.0

This command was updated for the Cisco Unity Express network module.


Examples

The following is sample output for the show software command:

se-10-0-0-0# show software download server
 
   
Download server URL is: ftp://172.16.0.1/ftp
 
   
se-10-0-0-0# show software licenses
 
   
Core:
 - application mode: CME
 - total usable system ports: 8
 
   
Voicemail/Auto Attendant:
 - max system mailbox capacity time: 6000
 - max general delivery mailboxes: 20
 - max personal mailboxes: 100
 
   
Languages:
 - max installed languages: unlimited
 - max enabled languages: 1
 
   
se-10-0-0-0# show software packages
 
   
Installed Packages:
 - Core (Integrated Voice Services - Core)
 - Auto Attendant (Integrated Voice Services - Auto Attendant)
 - Voice Mail (Integrated Voice Services - Voice Mail)
 - Boot Loader (Service Engine Bootloader)
 
   
Installed Languages:
 - US English (English language pack)
 
   
se-10-50-10-125# show software versions 
 
   
Installed Packages:
Software Version: 3.0.1
 - Installer  3.0.1.0
	- Thirdparty 2.3.1.0
	- Bootloader (Primary) 2.1.14
	- Infrastructure  2.3.2.0
	- Global 3.0.1.0
	- Service Engine license 2.1.2.0
	- Auto Attendant  3.0.0.12
	- Voice Mail 10.2.3.1.0
	- Bootloader (Secondary) 2.1.15.0
	- Core  2.4.0.1
	- GPL Infrastructure  2.2.1.0 

Installed Plug-ins: 

 - CUE Voicemail Language Support 3.0.0.0
	- CUE Voicemail Brazilian Portuguese 3.0.0.0
	- CUE Voicemail US English 3.0.0.0
 
   

Related Commands

Command
Description

show call-agent

Displays the configured applications.

show voicemail

Displays properties configured for the voice-mail system.

voicemail default

Configures default values for the voice-mail application.


show software directory

To display directory information for software download and downgrade files, use the show software directory command in Cisco Unity Express EXEC mode.

show software directory {download | downgrade}

Syntax Description

download

Displays download directory information.

downgrade

Displays downgrade directory information.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.0

This command was introduced.


Examples

The following is sample output for the show software directory download command:

se-10-10-0-0# show software directory download
 
   
KBytes  Directory
27347   /dwnld/pkgdata
 
   
Directory listings
 
   
Directory: /dwnld/pkgdata
 
   
total 27347
drwxrwxr-x    2 root     daemon        136 Oct 18 19:30 .
drwxrwxr-x    4 root     daemon        136 Oct 18 19:30 ..
-rw-rw-r--    1 root     root     27857860 Oct 18 19:31 cue-vm-upgrade.2.1
-rw-rw-r--    1 root     root       113161 Oct 18 19:30 cue-vm.2.1.pkg
se-10-0-0-0#
 
   
The following is sample output for the show software directory downgrade command:
 
   
se-172-16-0-0# show software directory downgrade
 
   
KBytes  Directory
6154    /dwnld/dwngrade
 
   
Directory listings
 
   
Directory: /dwnld/dwngrade
 
   
total 6154
drwxrwxrwx    3 root     daemon        184 Nov  3 17:22 .
drwxrwxr-x    4 root     daemon        360 Nov  3 17:22 ..
-rw-rw-r--    1 root     daemon        227 Oct 28 18:42 .uninstall_work_order
-rw-rw-r--    1 root     daemon    6286628 Oct 28 18:42 add_files.fhdr
drwxrwxr-x    2 root     daemon         48 Nov  3 17:22 tmp
se-10-0-0-0#

Related Commands

Command
Description

show call-agent

Displays the configured applications.

show voicemail

Displays properties configured for the voice-mail system.

voicemail default

Configures default values for the voice-mail application.


show startup-config

To display the current startup configuration, use the show startup-config command in Cisco Unity Express EXEC mode.

show startup-config [paged]

Syntax Description

paged

(Optional) Displays enough output to fill the current viewing screen.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays the startup configuration stored in flash memory.

Examples

The following is sample output for the show startup-config command:

se-10-0-0-0# show startup-config
 
   
! This adds all the platform CLI commands
!
 
   
! hostname
hostname se-10-0-0-0
 
   
! Domain Name
ip domain-name localdomain
 
   
! DNS Servers
ip name-server 10.100.10.130
 
   
! Timezone Settings
clock timezone America/Los_Angeles
end

Related Commands

Command
Description

copy ftp

Copies network FTP server data to another location.

copy running-config

Copies the running configuration to another location.

copy startup-config

Copies the startup configuration to another location.

copy tftp

Copies network TFTP server data to another location.

erase startup-config

Deletes configuration data.

show running-config

Displays the running configuration.

write

Copies the running configuration to the startup configuration.


show system language

To display which language the system is configured to use and/or a list of the languages available, use the show system language command in Cisco Unity Express EXEC mode.

show system language {preferred | installed}

Syntax Description

preferred

The language the system is using.

installed

The languages that are available for use.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced in Cisco Unity Express.


Usage Guidelines

Use this command to see which language versions of Cisco Unity Express are available and/or which of them is currently the set language.

Each language is displayed as two pairs of two-character codes, the first lowercase, the second uppercase. The first pair of characters designates the language and the second pair of characters designates the area where the language is spoken, for example, en_GB for British English. On the same line as each pair of codes is the full name of the language and the product version.

Examples

The following example illustrates the use of the show system language preferred command:

se-10-0-0-0# show system language preferred 
Preferred Language: en_US 

The following example illustrates the use of the show system language installed command:

se-10-0-0-0# show system language installed 
Installed Languages: 
it_IT - Italian (Italian language pack) (2.3.0.0) 
es_ES - European Spanish (Spanish language pack) (2.3.0.0) 
en_US - US English (English language pack) (2.3.0.0) 
fr_FR - European French (French language pack) (2.3.0.0) 
ga_IE - Gaelic Irish English (Gaelic Irish language pack) (2.3.0.0) 
es_CO - Latin American Spanish (Latin American Spanish language pack) (2.3.0.0) 
es_MX - Mexican Spanish (Mexican Spanish language pack) (2.3.0.0) 
fr_CA - Canadian French (Canadian French language pack) (2.3.0.0) 
en_GB - British English (British English language pack) (2.3.0.0) 
da_DK - Danish (Danish language pack) (2.3.0.0) 
pt_BR - Brazilian Portuguese (Brazilian Portuguese language pack) (2.3.0.0) 
de_DE - German (German language pack) (2.3.0.0) 
ko_KR - Korean (Korean language pack) (2.3.0.0) 
zh_CN - Mandarin Chinese (Mandarin Chinese language pack) (2.3.0.0) 
ja_JP - Japanese (Japanese language pack) (2.3.0.0)

Related Commands

Command
Description

system language preferred

Configures the system language.


show trace buffer

To display a list of events in memory, use the show trace buffer command in Cisco Unity Express EXEC mode.

show trace buffer [containing string [long | short] | long [paged] | short [paged] | tail [number [long | short]]]

Syntax Description

containing string

(Optional) Displays only events that match a search expression.

long

(Optional) Displays expanded text for many error and return codes.

short

(Optional) Displays hexadecimal codes.

paged

(Optional) Displays the output a page at a time.

tail

(Optional) Display the latest events as they occur.

number

(Optional) Displays the most recent number of events.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays a list of the trace events being captured in the memory buffer. Use this command to monitor trace events set for debugging. You may stop the output by pressing CTRL-C.

Examples

The following example shows a partial output from the show trace buffer command:

se-10-0-0-0# show trace buffer
 
   
Press <CTRL-C> to exit...
238 09/19 23:23:11.041 TRAC TIMZ 0 UTC UTC 0
238 09/19 23:23:11.043 TRAC TIMZ 0 UTC UTC 0
800 09/19 23:28:04.152 WFSP MISC 0 WFSysdbLimits::WFSysdbLimits hwModuleType=NM
800 09/19 23:28:04.171 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.171 WFSP MISC 0 keyName = limitsDir
str = /sw/apps/wf/ccnapps/limits
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getNodeXml
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.198 WFSP MISC 0 keyName = limits
str = <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?> <attrList> <a
ttrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max
_scripts</attr> <desc>maximum number of scripts</desc> <value>0</value> </attrDe
cl> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <at
tr>max_prompts</attr> <desc>maximum number of prompts</desc> <value>0</value> </
attrDecl> </attrList>
800 09/19 23:28:04.199 WFSP MISC 0 WFSysdbProp::getNodeXml(str, str)
800 09/19 23:28:04.200 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.200 WFSP MISC 0 keyName = app

Related Commands

Command
Description

show begin

Begins the output of any show command from a specified string.

show exclude

Filters a show command output so that it excludes lines that contain a particular regular expression.

show include

Filters a show command output so that it displays only lines that contain a particular regular expression.


show trace store

To display a list of events from the atrace.log file, use the show trace store command in Cisco Unity Express EXEC mode.

show trace store [containing string [long | short] | long [paged] | short [paged] | tail [number [long | short]]]

Syntax Description

containing string

(Optional) Displays only events that match a search expression.

long

(Optional) Displays expanded text for many error and return codes.

short

(Optional) Displays hexadecimal codes.

paged

(Optional) Displays the output a page at a time.

tail

(Optional) Display the latest events as they occur.

number

(Optional) Displays the most recent number of events.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

1.0

This command was introduced on the Cisco Unity Express network module (NM) and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays a list of the trace events saved in the atrace.log file. Use this command to monitor trace events set for debugging. The atrace.log file capacity is 10 MB on the AIM and 100 MB on the NM. When the atrace.log file reaches its limit, it is copied to the atrace.log.prev file and restarted. You may stop the output by pressing CTRL-C.

Examples

The following example shows a partial output from the show trace store command:

se-10-0-0-0# show trace store
 
   
Press <CTRL-C> to exit...
238 09/19 23:23:11.041 TRAC TIMZ 0 UTC UTC 0
238 09/19 23:23:11.043 TRAC TIMZ 0 UTC UTC 0
800 09/19 23:28:04.152 WFSP MISC 0 WFSysdbLimits::WFSysdbLimits hwModuleType=NM
800 09/19 23:28:04.171 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.171 WFSP MISC 0 keyName = limitsDir
str = /sw/apps/wf/ccnapps/limits
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getNodeXml
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.198 WFSP MISC 0 keyName = limits
str = <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?> <attrList> <a
ttrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max
_scripts</attr> <desc>maximum number of scripts</desc> <value>0</value> </attrDe
cl> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <at
tr>max_prompts</attr> <desc>maximum number of prompts</desc> <value>0</value> </
attrDecl> </attrList>
800 09/19 23:28:04.199 WFSP MISC 0 WFSysdbProp::getNodeXml(str, str)
800 09/19 23:28:04.200 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.200 WFSP MISC 0 keyName = app

Related Commands

Command
Description

show logs

Displays a list of the log files.

show trace store-prev

Displays a list of events from the atrace.log.prev file.


show trace store-prev

To display a list of events from the atrace.log.prev file, use the show trace store-prev command in Cisco Unity Express EXEC mode.

show trace store-prev [containing string [long | short] | long [paged] | short [paged] | tail [number [long | short]]]

Syntax Description

containing string

(Optional) Display only events that match a search expression.

long

(Optional) Displays expanded text for many error and return codes.

short

(Optional) Displays hexadecimal codes.

paged

(Optional) Displays the output a page at a time.

tail

(Optional) Display the latest events as they occur.

number

(Optional) Displays the most recent number of events.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

1.0

This command was introduced on the Cisco Unity Express network module (NM) and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays a list of the trace events being captured in the atrace.log.prev file. Use this command to monitor trace events set for debugging. The atrace.log file capacity is 10 MB on the AIM and 100 MB on the NM. When the atrace.log file reaches its limit, it is copied to the atrace.log.prev file and restarted. You may stop the output by pressing CTRL-C.

Examples

The following example shows a partial output from the show trace store-prev command:

se-10-0-0-0# show trace store-prev
 
   
Press <CTRL-C> to exit...
238 09/19 23:23:11.041 TRAC TIMZ 0 UTC UTC 0
238 09/19 23:23:11.043 TRAC TIMZ 0 UTC UTC 0
800 09/19 23:28:04.152 WFSP MISC 0 WFSysdbLimits::WFSysdbLimits hwModuleType=NM
800 09/19 23:28:04.171 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.171 WFSP MISC 0 keyName = limitsDir
str = /sw/apps/wf/ccnapps/limits
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getNodeXml
800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.198 WFSP MISC 0 keyName = limits
str = <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?> <attrList> <a
ttrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max
_scripts</attr> <desc>maximum number of scripts</desc> <value>0</value> </attrDe
cl> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <at
tr>max_prompts</attr> <desc>maximum number of prompts</desc> <value>0</value> </
attrDecl> </attrList>
800 09/19 23:28:04.199 WFSP MISC 0 WFSysdbProp::getNodeXml(str, str)
800 09/19 23:28:04.200 WFSP MISC 0 WFSysdbProp::getProp
800 09/19 23:28:04.200 WFSP MISC 0 keyName = app

Related Commands

Command
Description

show logs

Displays a list of the log files.

show trace store

Displays a list of events from the atrace.log file.


show user detail username

To display the configured details for a specific subscriber, use the show user detail username command in Cisco Unity Express EXEC mode.

show user detail username username

Syntax Description

username

Name of the subscriber whose configuration details should be displayed.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.

3.0

This command was modified to also display the fax extension assigned to a user.

7.0

This command was modified to also display information about the user's privileges (for email and epage), group membership, and group ownership.


Usage Guidelines

This command displays subscribers who were configured using either Cisco Unity Express EXEC mode or Cisco Unity Express configuration mode of the username command.

Examples

The following is sample output for the show user detail username command.

se-10-0-0-0# show user detail username user1
 
   
Full Name:          User 1
First Name:
Last Name:          user1
Nickname:           user1
Phone:              2004
Phone(E.164):
Fax:					2004
Email:
Epage:
Language:           en_ENU
GroupMember:					broadcasters
GroupOwner:					<none>
 
   

Table 79 describes the significant fields shown in the display.

Table 79 show user detail username Field Descriptions 

Field
Description

Full Name

Full name of the subscriber.

First Name

First name of the subscriber.

Last Name

Last name of the subscriber.

Nickname

Optional nickname of the subscriber.

Phone

Extension or telephone number assigned to the subscriber.

Phone (E.164)

11-digit telephone number assigned to the subscriber.

Fax

Fax extension assigned to the subscriber.

Email

Email privileges for this subscriber.

Epage

Epage privileges for prompts for this subscriber.

Language

Language used for prompts for this subscriber.

GroupMember

Groups that have this subscriber as a member.

GroupOwner

Groups that this subscriber owns.


Related Commands

Command
Description

show users

Displays a list of usernames.

username (configuration)

Configures a Cisco Unity Express subscriber.


show user profiles

To display a list of notification profiles configured for a subscriber, use the show user profiles command in Cisco Unity Express EXEC mode.

show user profiles username user-id

Syntax Description

username user-id

ID of the subscriber whose notification profiles are displayed.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.3

This command was introduced.


Examples

The following are sample outputs for the show user profiles command:

se-10-0-0-0# show user profiles username user3
 
   
vm-notif-profile

Related Commands

Command
Description

username profile (phone devices)

Configures message notifications for a subscriber's cell phone.

username profile email

Configures message notifications for a subscriber's e-mail.

username profile num-pager

Configures message notifications for a subscriber's numeric pager.

username profile text-pager

Configures message notifications for a subscriber's text pager.


show users

To display a list of configured subscribers, use the show users command in Cisco Unity Express EXEC mode.

show users

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

This command displays an alphabetical list of all subscribers who were configured using either the Cisco Unity Express EXEC version or the Cisco Unity Express configuration version of the username command.

Examples

The following example lists the subscribers configured in the voice-mail system:

se-10-0-0-0# show users
 
   
user1
user2
user3
user4
user5
user6
user7
user8
user9

Related Commands

Command
Description

show user detail username

Displays the configuration details for a specific subscriber.

username (configuration)

Configures a Cisco Unity Express subscriber.


show users site

To show the users associated with a site, use the show users site command in Cisco Unity Express EXEC mode.

show users site [site-name]

Syntax Description

site-name

Name of the site to display information about.


Command Default

None.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.2

This command was introduced.


Examples

The following example shows the show users site output for all sites:

se-10-0-0-0# show users site 
Name		Hostname              Description
local			1.100.50.12           Local site
San-jose	1.100.50.46            Sales branch in SJ
 
   

The following example shows the show users site output for the San Jose site:

se-10-0-0-0# show users site San-jose
Name:	San-jose
Description: Sales branch in SJ
Hostname: 1.100.50.46
Web Username: admin
XML Username: axluser

Related Commands

Command
Description

site name

Creates a site.

description (site)

Configures a description for a specific site.

web username password (site)

Configures the Web username and Web password for a site.

web credentials hidden (site)

Configures the Web hidden credentials for a site

xml username password (site)

Configures the XML username and password for a site.

xml credentials hidden (site)

Configures the XML hidden credentials for a site


show version

To display the versions of the Cisco Unity Express hardware components, use the show version command in Cisco Unity Express EXEC mode.

show version

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

The compact flash information was added to the display.


Usage Guidelines

This command displays a list of the installed Cisco Unity Express hardware components with their versions and serial numbers.

Examples

The following example lists the hardware components for a Cisco Unity Express system:

se-10-0-0-0# show version
 
   
CPU Model:                    Pentium III (Coppermine)
CPU Speed (MHz):              498.677
CPU Cache (KByte):            256
Chassis Type:                 C3745
Chassis Serial:               JMX0633L3RW
Module Type:                  NM
Module Serial:                JAB0552066P
CF info:                      HITACHI_DK23DA-20
 
   

Table 80 describes the significant fields shown in the display.

Table 80 show version Field Descriptions 

Field
Description

CPU Model:

Model of the Cisco Unity Express module CPU.

CPU Speed (MHz):

CPU speed, in MHz.

CPU Cache (KByte):

Size of the CPU cache, in KB.

Chassis Type:

Type of chassis of the Cisco Unity Express module.

Chassis Serial:

Serial number of the chassis.

Module Type:

Type of the installed Cisco Unity Express module.

Module Serial:

Serial number of the Cisco Unity Express module.

CF Info:

Brand of the Cisco Unity Express module.


Related Commands

Command
Description

show software

Displays the version numbers of the installed Cisco Unity Express software components.


show voicemail

To display the properties of the voice-mail system, use the show voicemail command in Cisco Unity Express EXEC mode.

show voicemail {detail {mailbox | user} name | limits | mailboxes [idle number-of-days] | usage | users}

Syntax Description

detail {mailbox | user} name

Displays the details for a general delivery mailbox or a subscriber with the name value. For a general delivery mailbox, use the owner's name, not the name of the group.

limits

Displays default values for all mailboxes.

mailboxes

Displays all configured mailboxes and their current storage status.

idle number-of-days

(Optional) Displays all configured mailboxes that have been inactive for at least the specified number of days.

usage

Displays how much of the voice-mail system's capacity has been used or configured.

users

Lists all the local voice-mail subscribers.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

1.0

This command was introduced on the Cisco Unity Express network module and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3). The idle keyword was added.

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.

2.1

Broadcast information was added to the displays of the mailboxes and usage options.

2.3

Number of messages scheduled for future delivery was added to the mailboxes and detail mailbox options.

3.0

Number of faxes was added to the mailboxes and detail mailbox options.

3.2

Whether PINless login is enabled was added to the detail mailbox option.

7.1

Added the display of the announcement-only mailbox type, the list of all active greetings, and the call flow behavior.


Usage Guidelines

If the subscriber specified with the name value has a personal mailbox and is the owner of a general delivery mailbox, the show voicemail detail mailbox command displays the details for each of the subscriber's mailboxes.

The display of the caller flow behavior shows all of the keys regardless of whether they are configured explicitly for the mailbox. The "Defined In" column indicates if the value is defined by the template, the mailbox configuration, or the system default value.

Because the zero-out feature was migrated to caller flow customization feature in release 7.1, the caller flow information was replaced by the zero-out information.

Examples

The following are samples of output for the show voicemail command for a GDM:

se-10-0-0-0# show voicemail detail mailbox tech
 
   
Owner:                                  /sw/local/groups/tech
Type:                                   General Delivery
Description:
AnnouncementOnly                        No
Busy state:                             idle
Enabled:                                enabled
Allow login without pin:                no
Mailbox Size (seconds):                 3000
Message Size (seconds):                 60
Play Tutorial:                          true
Space Used (seconds):                   0
Fax Enabled:                            true
Total Message Count:                    6
New Message Count:                      2
Saved Message Count:                    0
Future Message Count:                   1
Deleted Message Count:                  3
Fax Message Count:                      1
Expiration (days):                      30
Greeting:                               standard, vacation, busy
Created/Last Accessed:                  Oct 15 2003 04:38:28 GMT+00:00
 
   
Created/Last Accessed:        Nov 04 2008 14:31:14 PST
 
   
Caller Input    Call Flow Action        Defined In
0               	ignore                		Mailbox
1-4            	ignore                		Default
5               	transfer-to 5555       	Mailbox
6-8             	ignore                		Default
9               	ignore                		Mailbox
#,*             	repeat-greeting        	Mailbox
 
   
 
   

The following are samples of output for the show voicemail command for an personal mailbox:

se-10-0-0-0# show voicemail detail mailbox user1
 
   
Owner:                                  /sw/local/users/user1
Type:                                   Personal
Description:                            user1
AnnouncementOnly                        No
Busy state:                             idle
Enabled:                                enabled
Allow login without pin:                yes - from any phone number
Mailbox Size (seconds):                 3000
Message Size (seconds):                 60
Play Tutorial:                          true
Space Used (seconds):                   0
Fax Enabled:                            true
Total Message Count:                    12
New Message Count:                      3
Saved Message Count:                    3
Future Message Count:                   2
Deleted Message Count:                  4
Fax Message Count:                      1
Expiration (days):                      30
Greeting:                               standard, vacation, busy
Zero Out Number:                        1234
Created/Last Accessed:                  Nov 05 2003 04:38:28 GMT+00:00
 
   
Caller Input    Call Flow Action        Defined In
0               	ignore                		Mailbox
1-4            	ignore                		Default
5               	transfer-to 5555       	Mailbox
6-8             	ignore                		Default
9               	ignore                		Mailbox
#,*             	repeat-greeting        	Mailbox
 
   
 
   

The following are samples of output for the show voicemail command for an announcement-only mailbox:

se-10-0-0-0# show voicemail detail mailbox tech
 
   
Owner:                                  /sw/local/groups/tech
Type:                                   Personal
Description:                            tech group announcement-only mailbox
AnnouncementOnly                        Yes
Busy state:                             idle
Enabled:                                enabled
Allow login without pin:                no
Mailbox Size (seconds):                 3000
Play Tutorial:                          true
Space Used (seconds):                   17
Greeting:                               standard, vacation, busy
Created/Last Accessed:                  Oct 15 2003 04:38:28 GMT+00:00
 
   
 
   

Table 81 describes the significant fields shown in the displays.

Table 81 show voicemail detail mailbox Field Descriptions

Field
Description

Owner

Pathname of the mailbox space. For a general delivery mailbox, this is not the name of the group owner.

Type

Type of mailbox (general, personal, or announcement-only).

Description

Optional description of the mailbox.

Busy state

Current activity state of the mailbox.

Enabled

Indicates whether the mailbox is available to receive calls.

Allow login without pin

Indicates whether PINless login is enabled for access from a subscriber's phone or from any phone. Valid vales are : no, yes - from subscriber phone numbers, and yes - from any phone number.

Mailbox Size (seconds)

Configured size of the mailbox, in seconds.

Message Size (seconds)

Permitted maximum message storage size, in seconds.

Play Tutorial

Indication of whether the voice-mail tutorial plays on the subscriber's first entry into the mailbox.

Space Used (seconds)

Number of seconds used for currently stored messages.

Fax Enabled

Indicates whether the mailbox is able to receive faxes from a fax gateway.

Total Message Count

Number of all stored messages in the mailbox.

New Message Count

Number of new messages in the mailbox.

Saved Message Count

Number of saved messages in the mailbox.

Future Message Count

Number of messages scheduled for future delivery.

Deleted Message Count

Number of messages deleted from the mailbox.

Fax Message Count

Number of faxes in the mailbox.

Expiration (days)

Maximum number of days for which messages can be stored in the mailbox.

Greeting

Type of active greeting (standard or alternate).

Zero Out Number

Extension dialed when a caller presses 0 from the auto-attendant application to reach the operator.

Caller Input

Number entered by the caller to imitate a call flow action.

Call Flow Action

Effect on the call flow caused by the caller's input.

Defined In

Whether the call flow action is defined by the mailbox configuration or the system default value.


The following is sample output for the show voicemail limits command:

se-10-0-0-0# show voicemail limits
 
   
Default Mailbox Size (seconds):         3000
Default Caller Message Size (seconds):  60
Maximum Recording Size (seconds):       900
Default Message Age (days):             30
System Capacity (minutes):              3600
Default Prompt Language:                en_ENU
Operator Telephone:                     1000
Maximum Broadcast Size (seconds):       300
Broadcast Message Age (days):           30
Broadcast Message MWI:                  disabled
Play Caller Id:                         disabled
Mandatory Message Expiry:               disabled
Mailbox Selection:                      last-redirect
 
   

Table 82 describes the significant fields shown in the display.

Table 82 show voicemail limits Field Descriptions

Field
Description

Default Mailbox Size (seconds)

Configured size of any new mailbox, in seconds.

Default Caller Message Size (seconds)

Permitted maximum message storage size in any new mailbox, in seconds.

Maximum Recording Size (seconds)

Maximum length of a subscriber's outgoing greeting, in seconds.

Default Message Age (days)

Maximum number of days for which messages can be stored in any new mailbox.

System Capacity (minutes)

Maximum storage minutes for all messages and greetings in the system.

Default Prompt Language

Language used for voice-mail prompts.

Operator Telephone

Extension or telephone number for the voice-mail operator.

Maximum Broadcast size (seconds)

Maximum length of a broadcast message, in seconds.

Broadcast Message Age (days)

Maximum number of days for which broadcast messages can be stored.

Broadcast Message MWI

Status of lighting the MWI when a voice mailbox receives a broadcast message.

Play Caller ID

Status of playing caller ID information for incoming voice-mail messages.

Mandatory Message Expiry

Status of system-wide mandatory message expiration.

Mailbox Selection

Mailbox in which a forwarded call's message is stored.


The following is sample output for the show voicemail mailboxes command:

se-10-0-0-0# show voicemail mailboxes
 
   
OWNER             MSGS NEW SAVE DEL BCST FUTR  FAX  MSGTIME MBXSIZE USED
user1             16   16   0    0   4   1     2    3000    3000    100%
user2             16   16   0    0   4   0     4    3000    3000    100%
user3             16   16   0    0   4   2     2    3000    3000    100%
user4             16   16   0    0   4   1     0    3000    3000    100%

Table 83 describes the significant fields shown in the display.

Table 83 show voicemail mailboxes Field Descriptions 

Field
Description

OWNER

Subscriber who has a configured mailbox. Other subscribers may be configured on the system, but only those with mailboxes appear on this list.

MSGS

Total number of messages currently in the owner's mailbox.

NEW

Number of new messages in the owner's mailbox.

SAVE

Number of saved messages in the owner's mailbox.

DEL

Number of deleted messages.

BCST

Number of broadcast messages in the owner's mailbox.

FUTR

Number of future messages waiting to be sent.

FAX

Number of faxes in the owner's mailbox.

MSGTIME

Total number of seconds used for messages in the owner's mailbox.

MBXSIZE

Size of the owner's mailbox, in seconds.

USED

Number of seconds used by the owner for messages.


The following is sample output for the show voicemail mailboxes idle command:

se-10-0-0-0# show voicemail mailboxes idle 7
 
   
OWNER                              IDLE MSGS MSGTIME MBXSIZE
"user1"                            11   0    0       3000
"user2"                            11   0    0       3000
"user3"                            11   0    0       3000
"user4"                            11   0    0       3000
"user5"                            11   0    0       3000
 
   

Table 84 describes the significant fields shown in the display.

Table 84 show voicemail mailboxes idle Field Descriptions

Field
Description

OWNER

User ID of the mailbox owner.

IDLE

Number of days for which the mailbox has been idle.

MSGS

Number of messages stored in the mailbox.

MSGTIME

Number of minutes of messages currently stored in the mailbox.

MBXSIZE

Maximum number of storage minutes for the mailbox.


 
   

The following is sample output for the show voicemail usage command:

se-10-0-0-0# show voicemail usage
 
   
personal mailboxes:                  120
general delivery mailboxes:          0
orphaned mailboxes                   0
capacity of voicemail (minutes):     6000
allocated capacity (minutes):        6000.0
total message time used (seconds):   7543
total message count:                 7001
average message length (seconds):    1.0774175117840308
broadcast message count:             4
networking message count:            0
greeting time used (seconds):        3
greeting count:                      1
average greeting length (seconds):   3.0
total time used (seconds):           7546
total time used (minutes):           125.76667022705078
percentage time used (%):            2
messages left since boot:            5
messages played since boot:          2
messages deleted since boot:         0
 
   

Table 85 describes the significant fields shown in the display.

Table 85 show voicemail usage Field Descriptions 

Field
Description

personal mailboxes

Number of configured personal mailboxes.

general delivery mailboxes

Number of configured general delivery mailboxes.

orphaned mailboxes

Number of orphaned mailboxes.

capacity of voicemail (minutes)

Maximum number of storage minutes for the voice-mail system.

allocated capacity (minutes)

Number of storage minutes allocated for the voice-mail system.

total message time used (seconds)

Number of seconds currently used for all messages.

total message count

Number of messages currently stored in all mailboxes.

average message length (seconds)

Average length of all voice messages, in seconds.

broadcast message count

Number of broadcast messages currently stored.

networking message count

Number of recorded network messages.

greeting time used (seconds)

Number of seconds used for all mailbox greetings.

greeting count

Number of recorded greetings.

average greeting length (seconds)

Average length of all greetings, in seconds.

total time used (seconds)

Total seconds used for all messages and greetings.

total time used (minutes)

Total minutes used for all messages and greetings.

percentage used time (%)

Percentage of total minutes used compared to the allocated capacity.

messages left since boot

Number of messages left by all callers to all voice mailboxes, including general-delivery mailboxes (GDMs), since the last software reload.

messages played since boot

Number of messages played to all voice mailbox subscribers and owners, including GDMs, since the last software reload.

messages deleted since boot

Number of messages deleted by all voice mailbox owners, including GDMs, since the last software reload.


The following is sample output for the show voicemail users command:

se-10-0-0-0# show voicemail users
 
   
"user1,/sw/local/users"
"user2,/sw/local/users"
"user3,/sw/local/users"
"user4,/sw/local/users"
"user5,/sw/local/users"
"user6,/sw/local/users"
"user7,/sw/local/users"
"user8,/sw/local/users"
"user9,/sw/local/users"

Related Commands

Command
Description

show voicemail messages future

Displays all messages queued for future delivery.

voice mailbox owner

Configures a mailbox for a subscriber or group.

voice mailbox unlock

Unlocks a mailbox.

voicemail message future delete

Deletes a message queued for future delivery.


show voicemail broadcast messages

To display details of all broadcast messages on the local system, use the show voicemail broadcast messages command in Cisco Unity Express EXEC mode.

show voicemail broadcast messages

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.1

This command was introduced.


Examples

The output for this command may appear similar to the following:

se-10-0-0-0# show voicemail broadcast messages
 
   
Message ID:         JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM
Sender:             1005@nyc.cue.abcdef.com
Length(secs):       10
Start time:         21:12:54 Nov 23 2004 PST
End time:           11:48:06 Dec 4 2004 PST
 
   
Message ID:         JMX0824L4R4-NM-FOC08221WSQ-1103084723247-NBCM
Sender:             /sw/local/users/user23
Length(secs):       30
Start time:         08:41:09 Dec 7 2004 PST
End time:           09:00:00 Jan 3 2005 PST
 
   

Table 86 describes the significant fields shown in the display.

Table 86 show voicemail broadcast messages Field Descriptions

Field
Description

Message ID:

Coded identifier of the message.

Sender:

ID of the sender. If the message comes from a remote location, an e-mail domain name appears. If the message comes from a subscriber on the local network, the pathname to the sender appears.

Length (secs):

Length of the broadcast message, in seconds.

Start time:

Time, date, and time zone when the message became available.

End time:

Time, date, and time zone when the message ended.


Related Commands

Command
Description

show voicemail mailboxes

Displays details of all voice mailboxes, including broadcast messages.

show voicemail usage

Displays the voice-mail usage, including broadcast messages.

voicemail broadcast message

Configures the start and end times of the broadcast message.

voicemail broadcast message delete

Deletes a broadcast message.

voicemail broadcast mwi

Enables the MWI lights for broadcast messages.

voicemail broadcast recording time

Configures the maximum length of broadcast messages.

voicemail broadcast vpim-id

Configures the VPIM ID for a network location.

voicemail default broadcast expiration time

Configures the expiration time of broadcast messages.


show voicemail configuration

To display the configured From address for outgoing e-mails, use the show voicemail configuration command in Cisco Unity Express EXEC mode.

show voicemail configuration

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.3.2

This command was introduced.


Usage Guidelines

The default From field e-mail address is hostname@domain, where hostname is the hostname configured for Cisco Unity Express and domain is the domain name configured for Cisco Unity Express. The administrator can configure a more descriptive e-mail address for this field, which appears in e-mail messages and notifications from Cisco Unity Express.

Examples

The following is sample output for the show voicemail configuration command.

se-10-0-0-0# show voicemail configuration
 
   
Outgoing Email From-Address:      myname@company.com
 
   

Table 87 describes the significant fields shown in the display.

Table 87 show voicemail configuration Field Descriptions

Field
Description

Outgoing Email From-Address

Customer-defined from-address sent with outgoing e-mail message notifications.


Related Commands

Command
Description

voicemail configuration outgoing-email from-address

Configures the From field e-mail address for outgoing e-mail messages.


show voicemail conversation

To display the configuration of the voice-mail conversation feature, use the show voicemail conversation command in Cisco Unity Express EXEC mode.

show voicemail conversation [caller | subscriber]

Syntax Description

caller

(Optional) Display only the following caller conversation options:

Multiple Msgs Any Mbx

Multiple Msgs Same Mbx

Recording Prompt

subscriber

(Optional) Display only the following subscriber conversation options:

Play GDM Summary

Play Brief Msg Properties

Play Day-of-Week Properties


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the show voicemail conversation command in Cisco Unity Express EXEC mode to display the configured values for the voice-mail conversation feature, including addressing mode. To display all values except the message properties, use the command without any optional keywords.

Examples

The following is sample output for the show voicemail conversation command when the feature is configured using the voicemail conversation address-by-extension command:

se-10-0-0-0# show voicemail conversation
 
   
Addressing Mode:	        address-by-extension
Multiple Msgs Any Mbx:   enabled
Multiple Msgs Same Mbx: 	 enabled
Play GDM Summary:         enabled
Recording Prompt:	        disabled
 
   
 
   

The following is sample output for the show voicemail conversation command when the feature is configured using the voicemail conversation address-by-name command:

se-10-0-0-0# show voicemail conversation
 
   
Addressing Mode:	        address-by-name
Multiple Msgs Any Mbx:   enabled
Multiple Msgs Same Mbx:   enabled
Play GDM Summary:         enabled
Recording Prompt:	        disabled
 
   

The following is sample output for the show voicemail conversation caller command:

se-10-0-0-0# show voicemail conversation caller
 
   
Multiple Msgs Any Mbx:   enabled
Multiple Msgs Same Mbx: 	 enabled
Recording Prompt:         disabled
 
   
 
   

The following is sample output for the show voicemail conversation subscriber command:

se-10-0-0-0# show voicemail conversation caller subscriber
 
   
Play GDM Summary: enabled
Play Brief Msg Properties: disabled
Play Day-of-Week Properties: enabled 
 
   

Table 88 describes the significant fields shown in the displays.

Table 88 show voicemail conversation Field Descriptions 

Field
Description

Addressing Mode:

Whether the default addressing for voice-mail messages is by name or by extension.

Multiple Msgs Any Mbx:

Whether the caller can leave multiple messages for any mailbox.

Multiple Msgs Same Mbx:

Whether the caller can leave multiple messages for the same mailbox.

Play GDM Summary:

Whether to play summary of new messages in all of the GDMs associated with a user.

Play Brief Msg Properties:

Whether to strip the sender information, date, and time from the message properties playback.

Play Day-of-Week Properties:

Whether to play the day-of-week properties in the message properties playback.

Recording Prompt:

Whether the voice-mail conversion recording prompt is enabled.


Related Commands

Command
Description

voicemail conversation address-by

Specifies how voice-mail messages are addressed.

voicemail conversation caller multi-msgs-any-mbx

Enables the caller to leave multiple messages for any mailbox.

voicemail conversation caller multi-msgs-same-mbx

Enables the caller to leave multiple messages for the same mailbox.

voicemail conversation subscriber msg-properties brief

Specifies that only a subset of the system-wide message properties (envelope) are played for regular voice-mail messages.

voicemail conversation subscriber msg-properties day-of-week

Includes the playing of the day-of-week information in the message properties (envelope) for regular voice-mail messages.

voicemail conversation subscriber play-gdm-summary

Enables the playing of a summary of new messages in all of the GDMs associated with a user.


show voicemail conversation caller caller-flow restriction-table

To display information about the restriction table associated with the caller input feature, use the show voicemail conversation caller caller-flow restriction-table command in Cisco Unity Express EXEC mode.

show voicemail conversation caller caller-flow restriction-table

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

7.1

This command was introduced.


Usage Guidelines

This command replaces the show voicemail zero-out restriction-table command in versions 7.1 and later.

Examples

The following is sample output for the show voicemail conversation caller caller-flow restriction-table command:

se-10-0-0-0# show voicemail conversation caller caller-flow restriction-table
 
   
Restriction Table: caller-flow-restriction
Minimum digits allowed:   1
Maximum digits allowed:   30
Dial Strings:
Preference    Call Pattern    Allowed
	1             19000...     yes
	2             170000       yes
	3              *           yes
 
   

Table 89 describes the significant fields shown in the display.

Table 89 show voicemail conversation caller caller-flow restriction-table Field Descriptions 

Field
Description

Restriction table:

Name of the restriction table.

Minimum digits allowed:

Minimum number of digits allowed in a restricted number.

Maximum digits allowed:

Maximum number of digits allowed in a restricted number.

Dial Strings:

List of dial-string entries in the table.

Preference

Priority of a dial-string in the table. The lower number has a higher preference.

Call Pattern

Pattern of digits to match against a dialed number.

Allowed

Permission to allow or prohibit a call matching the call pattern.


Related Commands

Command
Description

restriction create

Creates a restriction table.

restriction delete

Deletes a restriction table.

restriction dial-string

Specifies the restricted number dial pattern.

restriction max-digits

Specifies the maximum number of digits in a restricted number.

restriction min-digits

Specifies the minimum number of digits in a restricted number.


show voicemail fax restriction-table

To display information about the restriction table associated with the fax system, use the show voicemail fax restriction-table command in Cisco Unity Express EXEC mode.

show voicemail fax restriction-table

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the show voicemail fax restriction-table command in Cisco Unity Express EXEC mode to display the name and contents of the restriction table associated with the fax system. This restriction table is used for outgoing faxes from the voice-mail system.

Examples

The following is sample output for the show voicemail fax restriction-table command:

se-10-0-0-0# show voicemail fax restriction-table
 
   
Restriction Table:        fax-restriction
Minimum digits allowed:   1
Maximum digits allowed:   30
Dial Strings:
Preference    Call Pattern    Allowed
	1             19000...     yes
	2             170000       yes
	3              *           yes
 
   

Table 90 describes the significant fields shown in the display.

Table 90 show voicemail fax restriction-table Field Descriptions 

Field
Description

Restriction table:

Name of the restriction table.

Minimum digits allowed:

Minimum number of digits allowed in a restricted number.

Maximum digits allowed:

Maximum number of digits allowed in a restricted number.

Dial Strings:

List of dial-string entries in the table.

Preference

Priority of a dial-string in the table. The lower number has a higher preference.

Call Pattern

Pattern of digits to match against a dialed number.

Allowed

Permission to allow or prohibit a call matching the call pattern.


Related Commands

Command
Description

restriction create

Creates a restriction table.

voicemail fax restriction

Associates a restriction table with the fax feature.


show voicemail live-record

To display the configuration of the live-record feature, use the show voicemail live-record command in Cisco Unity Express EXEC mode.

show voicemail live-record

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the show voicemail live-record command in Cisco Unity Express EXEC mode to display the configuration of the live-record feature.

For disclaimer information about this feature, see the legal information immediately following the title page.

Examples

The following are samples of output for the show voicemail live-record command:

se-10-0-0-0# show voicemail live-record
 
   
Status: enabled
pilot number:  0295
Conversation beep settings
   duration:   250 milliseconds
   interval:   15 seconds
 
   
Status: disabled
pilot number:  disabled
Conversation beep settings
   duration:   disabled
   interval:   15 seconds
 
   

Table 91 describes the significant fields shown in the display.

Table 91 show voicemail live-record Field Descriptions 

Field
Description

Pilot Number:

Number that forwards all incoming calls to the Cisco Unity Express voicemail pilot number.

Duration:

Elapsed time from when a beep starts playing to when it finishes playing, in milliseconds. Range is from 50 to 1000 ms. The default is 250 ms.

Interval:

Elapsed time from the end of one beep and the start of the next beep, in seconds. The a range is 1 to 30 seconds. The default is 15 seconds.


Related Commands

Command
Description

voicemail live-record beep duration

Sets the elapsed time from when a beep starts playing to when it finishes playing.

voicemail live-record beep interval

Sets the elapsed time from the end of one beep and the start of the next beep.

voicemail live-record pilot-number

Set the number that forwards all incoming calls to the Cisco Unity Express voice-mail pilot number.


show voicemail live-reply

To display the configuration of the live-reply feature, use the show voicemail live-reply command in Cisco Unity Express EXEC mode.

show voicemail live-reply

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the show voicemail live-reply command in Cisco Unity Express EXEC mode to display the configuration of the live-reply feature.

Examples

The following is sample output for the show voicemail live-reply command:

se-10-0-0-0# show voicemail live-reply
 
   
Status:           enabled
Remote subscriber dialing
  calling number rule: location+prefix+extension
  number preference:   E164 number then calling number rule
 
   
Restriction Table:        live-reply-restriction
Minimum digits allowed:   1
Maximum digits allowed:   30
Dial Strings:
Preference    Call Pattern    Allowed
	1             19000...     yes
	2             170000       yes
	3              *           yes
 
   

Table 92 describes the significant fields shown in the display.

Table 92 show voicemail live-reply Field Descriptions 

Field
Description

Status:

Whether the live-reply feature is enabled.

Calling Number Rule:

Method used to derive the string of digits needed to reach the subscriber that sent a network voice-mail message.

Number Preference:

Precedence of using the E.164 number supplied in the delivered VPIM message over the number generated by the calling number rule for live reply.

Restriction Table:

Name of the restriction table.

Minimum digits allowed:

Minimum number of digits allowed in a restricted number.

Maximum digits allowed:

Maximum number of digits allowed in a restricted number.

Dial Strings:

List of dial-string entries in the table.

Preference

Priority of a dial-string in the table. The lower number has a higher preference.

Call Pattern

Pattern of digits to match against a dialed number.

Allowed

Permission to allow or prohibit a call matching the call pattern.


Related Commands

Command
Description

calling-number-rule prepend-digits

Specifies additional digits to dial before the calling number rule for the live-reply feature.

voicemail live-reply calling-number-rule

Specifies how to derive the live-reply extension from configuration and VPIM voice card data.

voicemail live-reply enable

Enables the live-reply feature at the system level.

voicemail live-reply network precedence

Specifies the precedence for deriving the E.164 number used for the live-reply feature.

voicemail live-reply restriction

Associates a restriction table with the live-reply feature.


show voicemail live-reply restriction-table

To display information about the restriction table associated with the live-reply feature, use the show voicemail live-reply restriction-table command in Cisco Unity Express EXEC mode.

show voicemail live-reply restriction-table

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the show voicemail live-reply restriction-table command in Cisco Unity Express EXEC mode to display the name and contents of the restriction table associated with the live-reply feature.

Examples

The following is sample output for the show voicemail live-reply restriction-table command:

se-10-0-0-0# show voicemail live-reply restriction-table
 
   
Restriction Table: live-reply-restriction
Minimum digits allowed:   1
Maximum digits allowed:   30
Dial Strings:
Preference    Call Pattern    Allowed
	1             19000...     yes
	2             170000       yes
	3              *           yes
 
   

Table 93 describes the significant fields shown in the display.

Table 93 show voicemail live-reply restriction-table Field Descriptions 

Field
Description

Restriction Table:

Name of the restriction table.

Minimum digits allowed:

Minimum number of digits allowed in a restricted number.

Maximum digits allowed:

Maximum number of digits allowed in a restricted number.

Dial Strings:

List of dial-string entries in the table.

Preference

Priority of a dial-string in the table. The lower number has a higher preference.

Call Pattern

Pattern of digits to match against a dialed number.

Allowed

Permission to allow or prohibit a call matching the call pattern.


Related Commands

Command
Description

restriction create

Creates a restriction table.

voicemail live-reply restriction

Associates a restriction table with the live-reply feature.


show voicemail messages future

To display all messages scheduled for future delivery, use the show voicemail messages future command in Cisco Unity Express EXEC mode.

show voicemail messages future

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.3

This command was introduced.

3.0

This command was extended to display messages that will be sent to external numbers.

3.2

This command was extended to label messages that will be sent to external numbers as non-subscriber instead of external.


Examples

The following is sample output for the show voicemail messages future command.

se-10-0-0-0# show voicemail messages future
 
   
Message ID:      JMX0637L023-NM-FOC08221WRB-731357131983
Sender:          User1
Recipient(s):    UserA
Length(sec):     30
Delivery time:   Mon, 11 April 2006 08:0000-0800 (PST)
 
   
Message ID:      JMX0637L023-NM-FOC08221WRB-731183375855
Sender:          User2
Recipient(s):    UserB, 95550041 (non-subscriber)
Length(sec):     20
Delivery time:   Wed, 13 April 2006 10:15:00-0800 (PST)
 
   

Table 94 describes the significant fields shown in this display.

Table 94 show voicemail messages future Field Descriptions 

Field
Description

Message ID:

System-generated ID for the future message.

Sender:

User ID of the subscriber who sent the message.

Recipient(s):

User ID(s) or external number(s) of the recipient(s) of the message.

Length (sec):

Length of the message, in seconds.

Delivery time:

Scheduled date and time when the message will be delivered.


Related Commands

Command
Description

voicemail message future delete

Deletes a message queued for future delivery.


show voicemail msg-notification restriction-table

To display information about the restriction table associated with the message notification feature, use the show voicemail msg-notification restriction-table command in Cisco Unity Express EXEC mode.

show voicemail msg-notification restriction-table

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the show voicemail msg-notification restriction-table command in Cisco Unity Express EXEC mode to display the name and contents of the restriction table associated with the message notification feature.

An error message appears when a restriction table does not exist. To create a restriction table, see the restriction create command. To configure a restriction table, see the Related Commands section.

Examples

The following is sample output for the show voicemail msg-notification restriction-table command:

se-10-0-0-0# show voicemail msg-notification restriction-table
 
   
Restriction Table: msg-restriction
Minimum digits allowed:   1
Maximum digits allowed:   30
Dial Strings:
Preference    Call Pattern    Allowed
	1             19000...     yes
	2             170000       yes
	3              *           yes
 
   

Table 95 describes the significant fields shown in the display.

Table 95 show voicemail msg-notification restriction-table Field Descriptions 

Field
Description

Restriction table:

Name of the restriction table.

Minimum digits allowed:

Minimum number of digits allowed in a restricted number.

Maximum digits allowed:

Maximum number of digits allowed in a restricted number.

Dial Strings:

List of dial-string entries in the table.

Preference

Priority of a dial-string in the table. The lower number has a higher preference.

Call Pattern

Pattern of digits to match against a dialed number.

Allowed

Permission to allow or prohibit a call matching the call pattern.


Related Commands

Command
Description

restriction create

Creates a restriction table.

restriction dial-string

Specifies the restricted number dial pattern.

restriction max-digits

Specifies the maximum number of digits in a restricted number.

restriction min-digits

Specifies the minimum number of digits in a restricted number.


show voicemail non-subscriber restriction-table

To display information about the restriction table associated with the non-subscriber message delivery feature, use the show voicemail non-subscriber restriction-table command in Cisco Unity Express EXEC mode.

show voicemail non-subscriber restriction-table

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Use the show voicemail non-subscriber restriction-table command in Cisco Unity Express EXEC mode to display the name and contents of the restriction table associated with the non-subscriber message delivery feature.

Examples

The following is sample output for the show voicemail non-subscriber restriction-table command:

se-10-0-0-0# show voicemail non-subscriber restriction-table
 
   
Restriction Table: non-subscriber-restriction
Minimum digits allowed:   1
Maximum digits allowed:   30
Dial Strings:
Preference    Call Pattern    Allowed
	1             19000...     yes
	2             170000       yes
	3              *           yes
 
   

Table 96 describes the significant fields shown in the display.

Table 96 show voicemail non-subscriber restriction-table Field Descriptions 

Field
Description

Restriction Table:

Name of the restriction table.

Minimum digits allowed:

Minimum number of digits allowed in a restricted number.

Maximum digits allowed:

Maximum number of digits allowed in a restricted number.

Dial Strings:

List of dial-string entries in the table.

Preference

Priority of a dial string in the table. The lower number has a higher preference.

Call Pattern

Pattern of digits to match against a dialed number.

Allowed

Permission to allow or prohibit a call matching the call pattern.


Related Commands

Command
Description

restriction create

Creates a restriction table.

voicemail non-subscriber restriction

Associates a restriction table with the non-subscriber message delivery feature.


show voicemail notification

To display system-wide notification settings, use the show voicemail notification command in Cisco Unity Express EXEC mode.

show voicemail notification

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.3

This command was introduced.

3.0

This command was extended to also display the status of the user level message notification cascading feature.

8.0

This command was extended to add the following fields:

LiveRecord Notification

Notification Prefix Text Message

Notification Suffix Text Message


Usage Guidelines

This command displays system-wide voice mail notification configuration values. Some of these values may be configured differently for specific subscribers. See the username profile, groupname profile, and show voicemail notification owner commands.

Examples

The following are samples of output for the show voicemail notification command for Cisco Unity Express 7.1 versions or earlier:

se-10-0-0-0# show voicemail notification
 
   
Message Notification:          enabled
Notification Preference:       all
Connection Timeout:            60 seconds
Login to VoiceMail allowed:    no
Attach voice message:          yes
Cascading:                     enabled
 
   
se-10-0-0-0# show voicemail notification
 
   
Message Notification:          disabled
Notification Preference:       urgent
Connection Timeout:            75 seconds
Login to VoiceMail allowed:    yes
Attach voice message:          yes
Cascading:                     disabled
 
   

The following are samples of output for the show voicemail notification command for Cisco Unity Express 8.0 versions or later:

Message Notification:          enabled
Notification Preference:       all
Connection Timeout:            60 seconds
Login to VoiceMail allowed:    no
Attach voice message:          yes
Cascading:                     enabled
LiveRecord Notification:                       disabled
    Notification Prefix Text Message:
        You have a new voicemail.
Notification Suffix Text Message:
 
   
se-10-0-0-0# show voicemail notification
 
   
Message Notification:          disabled
Notification Preference:       urgent
Connection Timeout:            75 seconds
Login to VoiceMail allowed:    yes
Attach voice message:          yes
Cascading:                     disabled
LiveRecord Notification:                       disabled
    Notification Prefix Text Message:
        You have a new voicemail.
Notification Suffix Text Message:

Table 97 describes the significant fields shown in the displays.

Table 97 show voicemail notification Field Descriptions 

Field
Description

Message Notification:

Status of the system-wide message notification capability.

Notification Preference:

Category of notifications sent to subscribers.

Connection Timeout:

Number of seconds after which an outgoing message notification call is disconnected. This value applies only to phone devices and numeric pagers.

Login to Voicemail allowed:

Status of permission that allows subscribers to log in to their voice mailboxes during outgoing notification calls.

Attach voice message:

or

Attach message to email notification:

Status of permission that allows subscribers to attach voice-mail messages to outgoing notification e-mails.

Cascading:

Status of the user-level message notification cascading feature.

LiveRecord Notification:

Status of the LiveRecord notification feature.

Notification Prefix Text Message:

The configured voicemail notification prefix.

Notification Suffix Text Message:

The configured voicemail notification suffix.


Related Commands

Command
Description

groupname profile

Configures a group's cell phone, e-mail, numeric pager, or text pager for message notification.

show voicemail notification owner cascade

Displays the message notification information for a specific subscriber or group.

username profile

Configures a subscriber's cell phone, e-mail, numeric pager, or text pager for message notification.

voicemail notification allow-login

Configures e-mail login during a message notification call.

voicemail notification cascade-to after

Defines a rule for the user level message notification cascading feature.

voicemail notification cascading enable

Enables the user level message notification cascading feature.

voicemail notification connect-timeout

Sets the message timeout length.

voicemail notification email attach

Enables voice messages to be attached to e-mail message notifications.

voicemail notification enable

Enables the message notification feature.

voicemail notification owner

Enables message notification for a specific subscriber or group.

voicemail notification preference

Sets the message notification preference type.

voicemail notification text prefix

Appends a text message preceding a voicemail notification on a system-wide basis.

voicemail notification text suffix

Appends signature text following the notification text on a system-wide basis.


show voicemail notification owner

To display the message notification information for a specific subscriber or group, use the show voicemail notification owner command in Cisco Unity Express EXEC mode.

show voicemail notification owner owner-id [profile | cell-phone | email | home-phone | num-pager | text-pager | work-phone]

Syntax Description

owner-id

ID of the subscriber or group whose message notification information is displayed.

profile

(Optional) Displays the status of the message notification feature for the specified subscriber or group.

cell-phone

(Optional) Displays the details of the cell phone notification profile for the specified subscriber or group.

email

(Optional) Displays the details of the e-mail notification profile for the specified subscriber or group.

home-phone

(Optional) Displays the details of the home phone notification profile for the specified subscriber or group.

num-pager

(Optional) Displays the details of the numeric pager notification profile for the specified subscriber or group.

text-pager

(Optional) Displays the details of the text pager notification profile for the specified subscriber or group.

work-phone

(Optional) Displays the details of the work phone notification profile for the specified subscriber or group.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.3

This command was introduced.


Examples

The following are samples of output for the show voicemail notification owner command:

se-10-0-0-0# show voicemail notification owner user3 profile
 
   
Message notification: 	enabled	
Profile: vm-notif-profile
 
   
se-10-0-0-0# show voicemail notification owner sales profile
 
   
Message notification: 	enabled	
Profile: vm-notif-profile
Device        Status            Preference       Number/Email    Extra-Digits    Attach VM
-----------------------------------------------------------------------------------------
Home Phone    disabled          urgent
Work Phone    enabled           all              12225550100
Cell Phone    disabled          urgent
Numeric Pager disabled          urgent
Text Pager    disabled          urgent
Email inbox   enabled           all              sales@company.com                yes
 
   

Table 98 describes the significant fields shown in the display

Table 98 show voicemail notification owner profile Field Descriptions 

Field
Description

Message notification:

Status of message notification for the owner.

Profile:

Name of owner's message notification profile file.

Device

Type of device configured to receive notifications for the owner.

Status

Status of each device configured to receive notifications for the owner.

Preference

Category of message notifications that the owner can receive.

Number/Email

Device phone number or e-mail address.

Extra digits

Extra digits to be sent to the phone device.

Attach VM

Status of permission for this owner to attach voice-mail messages to outgoing e-mail notifications.


se-10-0-0-0# show voicemail notification owner user3 cell-phone
 
   
Profile:        vm-notif-profile
Device:         cell-phone
Enabled:        yes
Preference:     urgent
Phone/Email:    12225550150
Extra Digits:   
Schedule (active hours):
    Sunday       Inactive all day
    Monday       08:00 to 11:30, 13:00 to 17:00
    Tuesday      13:00 to 17:00
    Wednesday    08:00 to 12:00, 13:00 to 15:00
    Thursday     Inactive all day
    Friday       09:30 to 13:30
    Saturday     Inactive all day
 
   
se-10-0-0-0# show voicemail notification owner sales email
Profile:        vm-notif-profile
Device:         email
Enabled:        yes
Preference:     all
Phone/Email:    sales@company.com
Attach VM:      yes
Schedule (active hours):
    Sunday       Inactive all day
    Monday       08:00 to 17:00
    Tuesday      08:00 to 17:00
    Wednesday    08:00 to 20:00
    Thursday     08:00 to 18:00
    Friday       08:00 to 17:00
    Saturday     10:00 to 14:00
 
   

Table 99 describes the significant fields shown in the display.

Table 99 show voicemail notification owner (device) Field Descriptions 

Field
Description

Profile:

Name of the owner's voice profile file.

Device:

Type of device configured to receive notifications for the owner.

Enabled:

Status of message notification capability for the device.

Preference:

Category of message notifications that the device can receive.

Phone/Email:

Phone number or e-mail address of the device.

Attach VM:

Status of permission for this device to receive voice-mail messages attached to incoming e-mail messages.

Schedule (active hours):

Days and times of the week when the device can send and receive message notifications.


Related Commands

Command
Description

groupname profile (phone-device)

Configures message notifications for a group's cell phone.

groupname profile email

Configures message notifications for a group's e-mail.

groupname profile num-pager

Configures message notifications for a group's numeric pager.

groupname profile text-pager

Configures message notifications for a group's text pager.

username profile (phone devices)

Configures message notifications for a subscriber's cell phone.

username profile email

Configures message notifications for a subscriber's e-mail.

username profile num-pager

Configures message notifications for a subscriber's numeric pager.

username profile text-pager

Configures message notifications for a subscriber's text pager.


show voicemail notification owner cascade

To display the details of the cascading message notification rules configured for a specific subscriber or group, use the show voicemail notification owner cascade command in Cisco Unity Express EXEC mode.

show voicemail notification owner owner-id cascade

Syntax Description

owner-id

ID of the subscriber or group whose message notification information is displayed.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Examples

The following are samples of output for the show voicemail notification owner cascade command:

se-10-0-0-0# show voicemail notification owner cascade
 
   
Cascade To:	
      user4 after 8 minutes
      group2 after 6 minutes
 
   

Table 100 describes the significant fields shown in the display

Table 100 show voicemail notification owner cascade Field Descriptions 

Field
Description

Cascade To:

The users to whom cascaded notification is being sent and the corresponding amount of time after which the notification cascade occurs.


Related Commands

Command
Description

groupname profile email

Configures message notifications for a group's e-mail.

username notification cascade-to after

Configures message notifications for a group's cell phone.


show voicemail notification queue

To display the status of the voicemail notification queue, use the show voicemail notification queue command in Cisco Unity Express EXEC mode.

show voicemail notification queue {email | phone}

Syntax Description

email

Displays details of the notifications in the e-mail queue.

phone

Displays details of the notifications in the phone queue.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.3

This command was introduced.


Usage Guidelines

The queues show the jobs that are waiting to be sent out.

After the job enters one of the queues, you cannot delete the job. The system deletes the job after the notification is sent.

Examples

The following examples show output from the show voicemail notification queue command:

se-10-0-0-0# show voicemail notification queue email
 
   
OWNER         DEVICE TYPE        TIME
user1         Text Pager         723232
user1         Email inbox        2323343
 
   
se-10-0-0-0# show voicemail notification queue phone
 
   
OWNER         DEVICE TYPE        TIME
user1         Numeric Pager      342343
 
   

Table 101 describes the significant fields shown in the display.

Table 101 show voicemail notification queue Field Descriptions 

Field
Description

OWNER

Subscriber that received a new voice message and to whom the system is sending the notification.

DEVICE TYPE

Device that is receiving the notification.

TIME

Time when the system inserted the job into the queue.


Related Commands

Command
Description

voicemail notification allow-login

Configures e-mail login during a message notification call.

voicemail notification connect-timeout

Sets the message timeout length.

voicemail notification email attach

Enables voice messages to be attached to e-mail message notifications.

voicemail notification enable

Enables the message notification feature.

voicemail notification owner

Enables message notification for a specific subscriber or group.

voicemail notification preference

Sets the message notification preference type.


show voicemail notification restriction-table

To display the details of the notification restriction table, use the show voicemail notification restriction-table command in Cisco Unity Express EXEC mode.

show voicemail notification restriction-table

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.3

This command was introduced.


Examples

The following are sample outputs for the show voicemail notification restriction-table command:

se-10-0-0-0# show voicemail notification restriction-table
 
   
Restriction table:           msg-notification
Minimum digits allowed:      5
Maximum digits allowed:      18
Dial-Strings:
     Preference      Call Pattern     Allowed
      1             91222*            Yes
      2             *                 No
 
   

Table 102 describes the significant fields shown in the display.

Table 102 show voicemail notification restriction-table Field Descriptions 

Field
Description

Restriction table:

Name of the restriction table.

Minimum digits allowed:

Minimum number of digits allowed in a restricted number.

Maximum digits allowed:

Maximum number of digits allowed in a restricted number.

Dial-Strings:

List of dial-string entries in the table.

Preference

Priority of a dial-string in the table. The lower number has a higher preference.

Call Pattern

Pattern of digits to match against a dialed number.

Allowed

Permission to allow or prohibit a call matching the call pattern.


Related Commands

Command
Description

restriction dial-string

Configures the dial patterns for a restriction table.

restriction max-digits

Sets the maximum number of digits in a restricted number.

restriction min-digits

Sets the minimum number of digits in a restricted number.


show voicemail zero-out restriction-table

To display information about the restriction table associated with the zero out feature, use the show voicemail zero-out restriction-table command in Cisco Unity Express EXEC mode.

show voicemail zero-out restriction-table

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.

7.1

This command was deprecated.


Usage Guidelines

This command is replaced by the show voicemail conversation caller caller-flow restriction-table command in versions 7.1 and later.

Examples

The following is sample output for the show voicemail zero-out restriction-table command:

se-10-0-0-0# show voicemail zero-out restriction-table
 
   
Restriction Table: zero-out-restriction
Minimum digits allowed:   1
Maximum digits allowed:   30
Dial Strings:
Preference    Call Pattern    Allowed
	1             19000...     yes
	2             170000       yes
	3              *           yes
 
   

Table 90 describes the significant fields shown in the display.

Table 103 show voicemail zero-out restriction-table Field Descriptions 

Field
Description

Restriction table:

Name of the restriction table.

Minimum digits allowed:

Minimum number of digits allowed in a restricted number.

Maximum digits allowed:

Maximum number of digits allowed in a restricted number.

Dial Strings:

List of dial-string entries in the table.

Preference

Priority of a dial-string in the table. The lower number has a higher preference.

Call Pattern

Pattern of digits to match against a dialed number.

Allowed

Permission to allow or prohibit a call matching the call pattern.


Command
Description

restriction create

Creates a restriction table.

restriction delete

Deletes a restriction table.

restriction dial-string

Specifies the restricted number dial pattern.

restriction max-digits

Specifies the maximum number of digits in a restricted number.

restriction min-digits

Specifies the minimum number of digits in a restricted number.


show voiceview configuration

To display the VoiceView Express configuration parameters, use the show voiceview configuration command in Cisco Unity Express EXEC mode.

show voiceview configuration

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.3

This command was introduced.

3.0

This command was implemented on the advanced integration module (AIM).


Usage Guidelines

This command is not available on the AIM in version 2.3 and earlier.

Examples

The following is sample output for the show voiceview configuration command:

se-10-0-0-0# show voiceview configuration
 
   
Phone service URL:      http://cuehost/voiceview/common/login.do
Enabled:                Yes
Idle Timeout:           15 minutes
 
   

Table 104 describes the significant fields shown in the display.

Table 104 show voiceview configuration Field Descriptions 

Field
Description

Phone service URL:

URL of the external authentication server.

Enabled:

Status of VoiceView Express on the local system.

Idle Timeout:

Number of minutes a VoiceView Express session can be idle before the system terminates the session.


Related Commands

Command
Description

enable (VoiceView Express)

Enables the VoiceView Express feature.

fallback-url (Cisco Unified Communications Manager Express Only)

Configures a fallback authentication server.

service phone-authentication

Enters VoiceView Express phone authentication mode.

service voiceview

Enters VoiceView Express configuration mode.

service voiceview session terminate

Terminates an active VoiceView Express session.

session idletimeout (VoiceView Express)

Specifies the VoiceView Express session idletimeout value.

show phone-authentication configuration

Displays the VoiceView Express phone authentication parameters.

show voiceview sessions

Displays all active VoiceView Express sessions.


show voiceview sessions

To display a list of all active VoiceView Express sessions, use the show voiceview sessions command in Cisco Unity Express EXEC mode.

show voiceview sessions

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.3

This command was introduced.

3.0

This command was implemented on the advanced integration module (AIM).


Usage Guidelines

This command is not available on the AIM in version 2.3 and earlier.

If the subscriber is logged into VoiceView Express and has active RTP streams, such as listening to a message or recording a message, the RTP column displays "Yes."

If the subscriber is logged into VoiceView Express but has no RTP streams, such as browsing through messages or configuring some parameter, the RTP column displays "No."

Examples

The following is sample output for the show voiceview sessions command:

se-10-0-0-0# show voiceview sessions
 
   
Mailbox     RTP     User ID     Phone MAC Address
1013        Yes     user1       0015.C68E.6C1E
1016        No      user2       0015.629F.8709
1004        Yes     user3       000C.30DE.5EA8
 
   
3 sessions
2 active RTP stream(s)
 
   

Table 105 describes the significant fields shown in the display.

Table 105 show voiceview sessions Field Descriptions

Field
Description

Mailbox

Mailbox number for each logged-in subscriber.

RTP

Status of RTP streaming for the subscriber.

User ID

ID of the subscriber.

Phone MAC Address

MAC address of the subscriber's configured VoiceView Express device.


Related Commands

Command
Description

enable (VoiceView Express)

Enables the VoiceView Express feature.

fallback-url (Cisco Unified Communications Manager Express Only)

Configures a fallback authentication server.

service phone-authentication

Enters VoiceView Express phone authentication mode.

service voiceview

Enters VoiceView Express configuration mode.

service voiceview session terminate

Terminates an active VoiceView Express session.

session idletimeout (VoiceView Express)

Specifies the VoiceView Express session idletimeout value.

show phone-authentication configuration

Displays the VoiceView Express phone authentication parameters.

show voiceview configuration

Displays all VoiceView Express configuration parameters.


show web session security

To display the security key for accessing the Cisco Unity Express GUI using HTTPS, use the show web session security command in Cisco Unity Express EXEC mode.

show web session security keylabel

Syntax Description

keylabel

The certificate-key pair to the HTTPS connection.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

3.2

This command was introduced.


Examples

The following is sample output for the show web session security command:

se-10-0-0-0# show web session security keylabel
Key Label is mainkey.ourcompany

Related Commands

Command
Description

crypto key generate

Generates a certificate-private key pair.

web session security

Associates a security key for accessing the Cisco Unity Express GUI using HTTPS.


show webapp-IVR Only

To display and monitor the currently configured Cisco Unity Express IVR web applications, use the show webapp command in Cisco Unity Express IVR user EXEC mode.

show webapp

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express IVR user EXEC

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced.


Usage Guidelines

Until the first call that matches an application trigger reference is received, the initial status of the deployed web application is shown as running, and the number of sessions is 0. After the initial deployment, the session count increments by 1 for each triggered call received, and decrements by 1 for each triggered call terminated. Sessions persist for a short period of time after the call is terminated, so the session count lags the real-time call termination for a short period.

Examples

The following example output from the show webapp command shows output for all web applications:

se-10-0-0-0> show webapp
Webapp      Status  #Sessions
Webapp1     running         2
Webapp2     stopped         0
 
   

The output displays the name, status (running or stopped), and number of connected sessions of the web application.

Related Commands

Command
Description

webapp delete-IVR Only

Deploys and manages Cisco Unity Express IVR web applications.


shutdown

To turn off the Cisco Unity Express system, use the shutdown command in Cisco Unity Express EXEC mode.

shutdown


Caution Always shut down the module before power-cycling the router to prevent file corruption and data loss.

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

1.0

This command was introduced on the Cisco Unity Express network module (NM) and in Cisco Unified Communications Manager Express 3.0.

1.1

This command was implemented on the advanced integration module (AIM) and in Cisco Unified Communications Manager 3.3(3).

1.1.2

This command was implemented on the Cisco 2800 series and Cisco 3800 series routers.


Usage Guidelines

Use this command to shut down the Cisco Unity Express AIM or NM.


Caution The shutdown is immediate. The software does not ask for confirmation.

Examples

The following example shows the shutdown of a CUE network module:

se-10-10-0-0# shutdown 
se-10-10-0-0# 
MONITOR SHUTDOWN...
EXITED: probe exit status 0
EXITED: LDAP_startup.sh exit status 0
EXITED: HTTP_startup.sh exit status 0
 
   
MONITOR EXIT...
Remounting device 03:01 ... OK
Done.
System halted.

Related Commands

Command
Description

reload

Starts the Cisco Unity Express system.


site name

To create a site, use the site name command in Cisco Unity Express configuration mode. Use the no form of the command to delete a site.

site name sitename

no site name sitename

Syntax Description

sitename

Hostname of the local site to configure.


Defaults

None.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.2

This command now affects the configuration of the Web username and Web password of the local site.


Usage Guidelines

The site name syntax is the same as the username and can contain letters, numbers, hyphen, and dots, with a maximum of 32 characters. There is a predefined site called "local" on the system that represents the central Cisco Unified CME site. The local site cannot be deleted.

Examples

The following example creates a site called site1:

se-10-0-0-0# config t
se-10-0-0-0(config)# site name site1

Related Commands

Command
Description

description (site)

Configures a description for a specific site.

web username password (site)

Configures the Web username and Web password for a site.

web credentials hidden (site)

Configures the Web hidden credentials for a site

xml username password (site)

Configures the XML username and password for a site.

xml credentials hidden (site)

Configures the XML hidden credentials for a site


smtp server address

To configure an SMTP server address on Cisco Unity Express, use the smtp server address command in Cisco Unity Express configuration mode. To remove the SMTP server from Cisco Unity Express, use the no form of this command.

smtp server address {hostname | ip-address} [port port] authentication {none | username userid password password | credentials credential-string}

no smtp server address {hostname | ip-address}

Syntax Description

hostname

Hostname of the SMTP server.

ip-address

IP address of the SMTP server.

port port

Optionally specifies a port number for the SMTP server. The default port number is 25.

authentication

Sets the authentication for the SMTP server address.

none

Indicates that the SMTP server does not require authentication.

username userid

Authentication user ID of the SMTP server.

password password

Authentication password of the SMTP server.

credentials credential-string

Authentication credential string for the SMTP server. Copy and paste this string from the running or startup configuration.


Defaults

SMTP server is not configured.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

2.3

This command was introduced.


Usage Guidelines

Sending notifications to a subscriber's e-mail or text messages to text pagers requires an SMTP server. If the administrator tries to enable message notification on a system-wide basis and no SMTP server is configured, the system generates an error message.

If the administrator tries to use a hostname for the SMTP server and the DNS server is not configured, the system generates an error message.

The range of valid values for the port number is between 1 and 65535. The default port number is 25. You can remove a port setting by entering the smtp server address command with the port keyword.

Examples

The following example configures the SMTP server with IP address 10.10.5.5 that does not require authentication.

se-10-0-0-0# config t

se-10-0-0-0(config)# smtp server address 10.10.5.5 authentication none

The following example configures the SMTP server mainsmtp that requires user ID server1 and password pwd123 for authentication.

se-10-0-0-0# config t

se-10-0-0-0(config)# smtp server address mainsmtp authentication username server1 password pwd123

The following example configures the SMTP server with IP address 172.16.1.1 and requires credentials for authentication.

se-10-0-0-0# config t

se-10-0-0-0(config)# smtp server address 172.16.1.1 authentication credentials

Related Commands

Command
Description

show smtp server

Displays the SMTP server configuration.

smtp server security

Configures the security settings for the SMTP server.


smtp server security

To configure the security settings for the SMTP server, use the smtp server security command in Cisco Unity Express configuration mode. To remove the security settings, use the no form of this command.

smtp server security {ssl | starttls}

no smtp server security {ssl | starttls}

Syntax Description

ssl

Specifies that Secure Socket Layer (SSL) is enabled.

starttls

Specifies that STARTTLS is enabled.


Command Default

Security settings for the SMTP server are not enabled.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

8.6

This command was introduced.


Usage Guidelines

If you configure this command, then you must configure the port number for the smtp server address command as follows:

SSL—port 465

STARTTLS—port 587

Examples

The following example configures the SMTP server security settings to use SSL:

se-10-0-0-0# config t

se-10-0-0-0(config)# smtp server security ssl
se-10-0-0-0(config)# smtp server address 10.10.5.5 port 465

Related Commands

Command
Description

show smtp server

Displays the SMTP server configuration.

smtp server address

Configures an SMTP server address on Cisco Unity Express.


snmp-server community

To enable SNMP and set the community string, use the snmp-server community command in Cisco Unity Express configuration mode. To remove the community string, use the no form of this command.

snmp-server community community-string {ro| rw}

no snmp-server community community-string {ro| rw}

Syntax Description

community-string

String that acts as a password and permits access to the SNMP protocol. Maximum length is 15 alphanumeric characters, including letters A to Z, letters a to z, digits 0 to 9, underscore (_), and hyphen (-). The password does not have to begin with a letter.

ro

Specifies read-only access.

rw

Specifies read-write access.


Defaults

No community strings are defined.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.2

This command was introduced on the Cisco Unity Express NM-CUE, AIM-CUE, and NM-CUE-EC.


Usage Guidelines

The system supports a maximum of 5 read-only community strings and 5 read-write community strings.

The no snmp-server community command disables SNMP.

Examples

The following example enables SNMP and defines two read-only and four read-write community strings.

se-10-0-0-0# config t
se-10-0-0-0(config)# snmp-server community nycaccess ro
se-10-0-0-0(config)# snmp-server community sjca_access ro
se-10-0-0-0(config)# snmp-server community nycadmin rw
se-10-0-0-0(config)# snmp-server community sj_admin rw
se-10-0-0-0(config)# snmp-server community texas_admin rw
se-10-0-0-0(config)# snmp-server community admin_main% rw
se-10-0-0-0(config)# end
 
   

The following example removes two strings:

se-10-0-0-0# config t
se-10-0-0-0(config)# no snmp-server community sjca_access ro
se-10-0-0-0(config)# no snmp-server community sj_admin rw
se-10-0-0-0(config)# end

Related Commands

Command
Description

show snmp configuration

Displays the SNMP configuration.

snmp-server contact

Specifies SNMP contact information.

snmp-server enable traps

Enables SNMP traps.

snmp-server host

Specifies up to 5 SNMP hosts.

snmp-server location

Specifies SNMP host location information.


snmp-server contact

To enter contact information for the SNMP host, which is then stored in the CISCO-UNITY-EXPRESS-MID, use the snmp-server contact command in Cisco Unity Express configuration mode. To remove the sysContact string, use the no form of this command.

snmp-server contact "contact-string"

no snmp-server contact "contact-string"

Syntax Description

"contact-string"

String that describes the system contact information. Maximum length is 31 alphanumeric characters.


Defaults

No contact string is defined.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.2

This command was introduced on the Cisco Unity Express NM-CUE, AIM-CUE, and NM-CUE-EC.


Usage Guidelines

This command is optional.

The string must be entered within double quotes (" ").

The contact-string value sets the sysContact string in the CISCO-UNITY-EXPRESS-MIB.

Examples

The following example defines the sysContact string.

se-10-0-0-0# config t
se-10-0-0-0(config)# snmp-server contact "Dial System Operator at ext 75555"
se-10-0-0-0(config)# end

Related Commands

Command
Description

show snmp configuration

Displays the SNMP configuration.

snmp-server community

Enables SNMP and sets community strings.

snmp-server enable traps

Enables SNMP traps.

snmp-server host

Specifies up to 5 SNMP hosts.

snmp-server location

Specifies SNMP host location information.


snmp-server enable cueShutdownRequest

To enable SNMP shutdown requests, use the snmp-server enable cueShutdownRequest command in Cisco Unity Express configuration mode. To disable the shutdown requests, use the no form of this command.

snmp-server enable cueShutdownRequest

no snmp-server enable cueShutdownRequest

Syntax Description

This command has no arguments or keywords.

Defaults

System shutdown is disabled.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.2

This command was introduced on the Cisco Unity Express NM-CUE, AIM-CUE, and NM-CUE-EC.


Usage Guidelines

Enabling shutdown requests allows the Cisco Unity Express module to be gracefully halted. For example, suppose an uninterruptible power supply (UPS) sends a power out alert to the Cisco Unity Express management application. The management application would send an SNMP shutdown request to bring down the Cisco Unity Express module while power is still supplied from the UPS.

For security reasons, the shutdown capability is disabled by default.

To reset the Cisco Unity Express module, use the service-module service-engine slot/port reset command on the router housing the module.

Examples

The following example enables the system shutdown capability.

se-10-0-0-0# config t
se-10-0-0-0(config)# snmp-server enable cueShutdownRequest
se-10-0-0-0(config)# end

Related Commands

Command
Description

show snmp configuration

Displays the SNMP configuration.

snmp-server community

Enables SNMP and sets community strings.

snmp-server contact

Specifies SNMP contact information.

snmp-server host

Specifies up to 5 SNMP hosts.

snmp-server location

Specifies SNMP host location information.


snmp-server enable traps

To enable SNMP traps, use the snmp-server enable traps command in Cisco Unity Express configuration mode. To disable the SNMP traps, use the no form of this command.

snmp-server enable traps

no snmp-server enable traps

Syntax Description

This command has no arguments or keywords.

Defaults

System traps are disabled.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.2

This command was introduced on the Cisco Unity Express NM-CUE, AIM-CUE, and NM-CUE-EC.


Usage Guidelines

The snmp-server enable traps command configures the Cisco Unity Express module to send all types of SNMP notifications to all enabled SNMP hosts. If you do not enter an snmp-server enable traps command, no notifications are sent.

Use the snmp-server enable traps command in conjunction with the snmp-server host command, which specifies a maximum of 5 hosts that receive the SNMP notifications. If no host is defined, the system discards the notifications.

Examples

The following example enables SNMP traps and specifies the SNMP host.

se-10-0-0-0# config t
se-10-0-0-0(config)# snmp-server enable traps
se-10-0-0-0(config)# snmp-server host 172.19.162.40 snmpadmin
se-10-0-0-0(config)# end

Related Commands

Command
Description

show snmp configuration

Displays the SNMP configuration.

snmp-server community

Enables SNMP and sets community strings.

snmp-server contact

Specifies SNMP contact information.

snmp-server host

Specifies up to 5 SNMP hosts.

snmp-server location

Specifies SNMP host location information.


snmp-server host

To specify at least one server to receive SNMP notifications, use the snmp-server host command in Cisco Unity Express configuration mode. To remove the specified host, use the no form of this command.

snmp-server host host-ipaddress community-string

no snmp-server host host-ipaddress

Syntax Description

host-ipaddress

IP address of the host receiving the SNMP notifications. A maximum of 5 hosts can be specified.

community-string

Password string sent with the notification operation. This string was set with the snmp-server community command.


Defaults

No host is enabled.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.2

This command was introduced on the Cisco Unity Express NM-CUE, AIM-CUE, and NM-CUE-EC.


Usage Guidelines

Use the snmp-server host command at least once to enable a host to receive all SNMP notifications. If no host is specified, the system discards the notifications.

Use separate snmp-server host commands for each host that receives SNMP notifications. If you issue a subsequent snmp-server host command for an existing host, the second command overwrites the first command.

No host is considered a primary host. The system sends the SNMP notifications to all enabled hosts.

Use the snmp-server host command in conjunction with the snmp-server enable traps command, which enables SNMP traps and sends the notifications to all hosts.

Examples

The following example enables SNMP traps and specifies two SNMP hosts.

se-10-0-0-0# config t
se-10-0-0-0(config)# snmp-server enable traps
se-10-0-0-0(config)# snmp-server host 172.16.40.103 sjca_access
se-10-0-0-0(config)# snmp-server host 172.16.10.5 nycaccess
se-10-0-0-0(config)# end
 
   
 
   

Related Commands

Command
Description

show snmp configuration

Displays the SNMP configuration.

snmp-server community

Enables SNMP and sets community strings.

snmp-server contact

Specifies SNMP contact information.

snmp-server enable traps

Enables SNMP traps.

snmp-server location

Specifies SNMP host location information.


snmp-server location

To enter a location description for the SNMP host, use the snmp-server location command in Cisco Unity Express configuration mode. To remove the sysLocation string, use the no form of this command.

snmp-server location "location-string"

no snmp-server location "location-string"

Syntax Description

"location-string"

String that describes the system location information. Maximum length is 31 alphanumeric characters.


Defaults

No location is defined.

Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Release
Modification

2.2

This command was introduced on the Cisco Unity Express NM-CUE, AIM-CUE, and NM-CUE-EC.


Usage Guidelines

This command is optional.

The string must be entered within double quotes (" ").

The location-string value sets the sysLocation string in the CISCO-UNITY-EXPRESS-MIB.

Examples

The following example specifies the sysLocation string.

se-10-0-0-0# config t
se-10-0-0-0(config)# snmp-server location "Main St, San Jose CA"
se-10-0-0-0(config)# end

Related Commands

Command
Description

show snmp configuration

Displays the SNMP configuration.

snmp-server community

Enables SNMP and sets community strings.

snmp-server contact

Specifies SNMP contact information.

snmp-server enable traps

Enables SNMP traps.

snmp-server host

Specifies up to 5 SNMP hosts.


software download abort

To abort a download that is in progress, use the software download abort command in Cisco Unity Express EXEC mode.

software download abort

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.0

This command was introduced.


Examples

The following is an example of aborting an existing download:

se-10-0-0-0# software download abort
Download request aborted.

Related Commands

Command
Description

software download clean

Downloads a complete package to install later.

software download status

Reports the status of a download in progress.

software download upgrade

Downloads an upgrade package to install later.


software download clean

To download software packages for installing later, use the software download clean command in Cisco Unity Express EXEC mode.

software download clean {package-file-name | url ftp://ftp-server-ip-address/package-file-name}

Syntax Description

package-file-name

Name of the package file for the new software.

url ftp://ftp-server-ip-address

URL of the FTP server.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.0

This command was introduced.


Examples

The following is an example of downloading a software package to install later where the FTP server information has been set in the CUE configuration.

se-172-16-0-0# software download clean cue-vm.2.0.1.pkg
 
   

The following is an example of downloading a software package to install later where the FTP server information is included on the command line.

se-10-16-0-0# software download clean url ftp://10.16.0.2/cue-vm.2.0.1.pkg
 
   
WARNING:: This command will download the necessary software to 
WARNING:: complete a clean install.  It is recommended that a backup be done 
WARNING:: before installing software. 
 
   
Would you like to continue? [n] y
 
   
Downloading  cue-vm.2.0.1.pkg
Bytes downloaded :  63648 
 
   
Validating package signature ... done
 
   
Downloading  cue-vm-lang-pack.2.0.1.pkg
Bytes downloaded :  126048 
 
   
Validating package signature ... done
Language Selection Menu:
 
   
# Selected  SKU   Language Name
-------------------------------------------
 1          PTB   CUE Voicemail Brazilian Portuguese (2.3.0)
 2          ENG   CUE Voicemail British English (2.3.0)
 3          FRC   CUE Voicemail Canadian French (2.3.2)
 4          DAN   CUE Voicemail Danish (2.3.0)
 5          FRA   CUE Voicemail European French (2.3.0) 
 6          ESP   CUE Voicemail European Spanish (2.3.0) 
 7          DEU   CUE Voicemail German (2.3.0) 
 8          ITA   CUE Voicemail Italian (2.3.0) 
 9          ESO   CUE Voicemail Latin American Spanish (2.3.0)
 10         ESM   CUE Voicemail Mexican Spanish (2.3.2)
 11         ENG   CUE Voicemail US English (2.3.0)
 
   
 
   
Available commands are:
# - enter the number for the language to select one
r # - remove the language for given #
i # - more information about the language for given #
x - Done with language selection
 
   
> 5
Language Selection Menu:
 
   
# Selected  SKU   Language Name
-------------------------------------------
 1          PTB   CUE Voicemail Brazilian Portuguese (2.3.0)
 2          ENG   CUE Voicemail British English (2.3.0)
 3          FRC   CUE Voicemail Canadian French (2.3.2)
 4          DAN   CUE Voicemail Danish (2.3.0)
 5    *     FRA   CUE Voicemail European French (2.3.0) 
 6          ESP   CUE Voicemail European Spanish (2.3.0) 
 7          DEU   CUE Voicemail German (2.3.0) 
 8          ITA   CUE Voicemail Italian (2.3.0) 
 9          ESO   CUE Voicemail Latin American Spanish (2.3.0)
 10         ESM   CUE Voicemail Mexican Spanish (2.3.2)
 11         ENG   CUE Voicemail US English (2.3.0)
 
   
 
   
Available commands are:
# - enter the number for the language to select one
r # - remove the language for given #
i # - more information about the language for given #
x - Done with language selection
 
   
> x
[17488 refs]
se-10-0-0-0#
 
   

The following is an example of using the software download status command to check on the download progress.

se-172-16-0-0# software download status
 
   
Download request in progress.
downloading file : cue-vm.2.0.prt1
bytes downloaded : 5536224

Related Commands

Command
Description

software download abort

Aborts a download that is in progress.

software download status

Reports the status of a download in progress.

software download upgrade

Downloads an upgrade package to install later.


software download server

To configure the FTP server address on the Cisco Unity Express module, use the software download server command in Cisco Unity Express configuration mode.

software download server url ftp://server-ip-address[/dir] [username username
password password | credentials hidden credentials]

Syntax Description

url ftp://server-ip-address

IP address of the FTP server.

/dir

(Optional) The FTP directory on the server.

username username

(Optional) Specifies the FTP username. If this option is not used, the default is "anonymous".

password password

(Optional) Specifies the FTP password.

credentials hidden credentials

(Optional) Specifies the encrypted username and password value.


Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

2.0

This command was introduced.


Examples

The following is an example of setting the server information with just a root directory.

se-10-16-0-0(config)# software download server url ftp://10.19.0.0/
 
   

The following is an example of setting the server information with a directory different than the root directory.

se-10-16-0-0(config)# software download server url ftp://10.19.0.0/ftp_dir
 
   

The following is an example of setting the server information with a username and password.

se-10-16-0-0(config)# software download server url ftp://10.19.0.0/ftp_dir username 
ftpuser password ftppassword
 
   

The following is an example of setting the server information with an encrypted credentials string.

se-10-16-0-0(config)# software download server url ftp://10.19.0.0/ftp_dir credentials 
hidden 
+EdgXXrwvTekoNCDGbGiEnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA=

Related Commands

Command
Description

show software

Displays the FTP server information.


software download status

To display the progress of a software download, use the software download status command in Cisco Unity Express EXEC mode.

software download status

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.0

This command was introduced.


Examples

The following is an example a download in progress:

se-10-0-0-0# software download status
 
   
Download request in progress.
downloading file : cue-vm.2.0.1.prt1
bytes downloaded : 5536224
 
   
se-10-0-0-0# software download status 
 
   
Download request completed successfully.

Related Commands

Command
Description

software download abort

Aborts a download that is in progress.

software download clean

Downloads a complete package to install later.

software download upgrade

Downloads an upgrade package to install later.


software download upgrade

To download software for a later upgrade, use the software download upgrade command in Cisco Unity Express EXEC mode.

software download upgrade {package-filename | url ftp://ftp-server-ip-address[/dir]/package-filename} [username username password password]

Syntax Description

package-filename

Name of the package file for the new software.

url ftp://ftp-server-ip-address

URL of the FTP server.

/dir

(Optional) Directory other than the default.

username username

(Optional) Username for the FTP server.

password password

(Optional) Password for the FTP server.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.0

This command was introduced.


Usage Guidelines

Use this command to download files for a future upgrade.


Note Only certain versions of CUE software support an upgrade or downgrade. Check the Release Notes for Cisco Unity Express for the specific version to see if an upgrade or downgrade is supported. You cannot downgrade below CUE 2.0.


Examples

The following is an example of downloading a software package to upgrade later where the FTP server information has been set in the CUE configuration.

se-10-0-0-0# software download upgrade cue-vm.2.1.pkg
 
   

The following is an example of downloading a software package to upgrade later where the FTP server information is included on the command line. The username and password could also be included in this command.

se-10-0-0-0# software download upgrade url ftp://10.16.0.1/cue-vm.2.1.pkg
 
   
WARNING:: This command will download the necessary software to 
WARNING:: complete an upgrade.  It is recommended that a backup be done 
WARNING:: before installing software. 
 
   
Would you like to continue? [n] y
url_host :10.16.0.1
url_user :null
url_uname :anonymous
url_psword :anonymous
url_proto :ftp
url_path :/
url_fname :cue-vm.2.0.0.12.pkg
url_url :ftp://10.16.0.1/
 
   
Downloading  cue-vm.2.1.pkg
Bytes downloaded :  63648 
 
   
Validating package signature ... done
Validating installed manifests ..........complete.
[17497 refs]
 
   

Note When you download the software, there are no other prompts for subscriber input. The software package is downloaded to the CUE network module.


The following is an example of using the software download status command to check on the download progress.

se-10-0-0-0# software download status
 
   
Download request in progress.
downloading file : cue-vm.2.1.prt1
bytes downloaded : 5536224
 
   
se-10-0-0-0# software download status 
 
   
Download request completed successfully.
 
   

The following example shows how to verify the download success using the show software directory download command.

se-10-10-0-0# show software directory download
 
   
KBytes  Directory
0       /dwnld/pkgdata
 
   
Directory listings
 
   
 
   
Directory: /dwnld/pkgdata
 
   
total 0
drwxrwxr-x    2 root     daemon         48 Sep 15  2005 .
drwxrwxr-x    4 root     daemon        200 Sep 15  2005 ..

Related Commands

Command
Description

software download abort

Aborts a download that is in progress.

software download status

Reports the status of a download in progress.

show software directory

Displays directory information for software downloads and downgrades.


software install clean

To install a new version of CUE software, use the software install clean command in Cisco Unity Express EXEC mode.

software install clean {package-filename | url ftp://ftp-server-ip-address/package-filename}

Syntax Description

package-filename

Name of the package file for the new software.

url ftp://ftp-server-ip-address/

URL of the FTP server.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.0

This command was introduced.


Usage Guidelines

Use this command to download files for a new install.


Note This command cleans the disk. All configuration and voice messages will be lost after this step. For future upgrades and installations, verify that a backup has been done. If it has not, abort at this step and do a backup first.


Examples

The following is an example of the command to install a new version of CUE software where the FTP server information has been set in the CUE configuration.

se-10-16-0-0# software install clean cue-vm.2.0.pkg
 
   

The following is an example of installing a new version of CUE software where the FTP server information is included on the command line.

se-10-16-0-0# software install clean url ftp://10.16.0.1/cue-vm.2.0.pkg
 
   
WARNING:: This command will install the necessary software to
WARNING:: complete a clean install. It is recommended that a backup be done
WARNING:: before installing software.
Would you like to continue? [n] y
 
   
Language Selection Menu:
# Selected  SKU   Language Name
-------------------------------------------
 1          PTB   CUE Voicemail Brazilian Portuguese (2.3.0)
 2          ENG   CUE Voicemail British English (2.3.0)
 3          FRC   CUE Voicemail Canadian French (2.3.2)
 4          DAN   CUE Voicemail Danish (2.3.0)
 5          FRA   CUE Voicemail European French (2.3.0) 
 6          ESP   CUE Voicemail European Spanish (2.3.0) 
 7          DEU   CUE Voicemail German (2.3.0) 
 8          ITA   CUE Voicemail Italian (2.3.0) 
 9          ESO   CUE Voicemail Latin American Spanish (2.3.0)
 10         ESM   CUE Voicemail Mexican Spanish (2.3.2)
 11         ENG   CUE Voicemail US English (2.3.0)
Available commands are:
# - enter the number for the language to select one
r # - remove the language for given #
i # - more information about the language for given #
x - Done with language selection
>5
Language Selection Menu:
# Selected  SKU   Language Name
-------------------------------------------
 1          PTB   CUE Voicemail Brazilian Portuguese (2.3.0)
 2          ENG   CUE Voicemail British English (2.3.0)
 3          FRC   CUE Voicemail Canadian French (2.3.2)
 4          DAN   CUE Voicemail Danish (2.3.0)
 5    *     FRA   CUE Voicemail European French (2.3.0) 
 6          ESP   CUE Voicemail European Spanish (2.3.0) 
 7          DEU   CUE Voicemail German (2.3.0) 
 8          ITA   CUE Voicemail Italian (2.3.0) 
 9          ESO   CUE Voicemail Latin American Spanish (2.3.0)
 10         ESM   CUE Voicemail Mexican Spanish (2.3.2)
 11         ENG   CUE Voicemail US English (2.3.0)
Available commands are:
# - enter the number for the language to select one
r # - remove the language for given #
i # - more information about the language for given #
x - Done with language selection
>x
 
   

At this point the new software will load from the FTP server and the system will restart.

.
.
.
IMPORTANT::
IMPORTANT:: Welcome to Cisco Systems Service Engine
IMPORTANT:: post installation configuration tool.
IMPORTANT::
IMPORTANT:: This is a one time process which will guide
IMPORTANT:: you through initial setup of your Service Engine.
IMPORTANT:: Once run, this process will have configured
IMPORTANT:: the system for your location.
IMPORTANT::
IMPORTANT:: If you do not wish to continue, the system will be halted
IMPORTANT:: so it can be safely removed from the router.
IMPORTANT::
Do you wish to start configuration now (y,n)? y
 
   
IMPORTANT::
IMPORTANT:: A Cisco Unity Express configuration has been found
IMPORTANT:: You can choose to restore this configuration into
IMPORTANT:: current image.
IMPORTANT::
IMPORTANT:: A stored configuration contains some of the data
IMPORTANT:: previous installation, but not as much as a backup.
IMPORTANT:: example: voice messages, user passwords, user PINs,
IMPORTANT:: auto attendant scripts are included in a backup,
IMPORTANT:: not saved with the configuration.
IMPORTANT::
IMPORTANT:: If you are recovering from a disaster and do not
IMPORTANT:: backup, you can restore the saved configuration.
IMPORTANT::
IMPORTANT:: If you are going to restore a backup from a previous
IMPORTANT:: installation, you should not restore the saved
IMPORTANT::
IMPORTANT:: If you choose not to restore the saved configuration,
IMPORTANT:: will be erased from flash.
IMPORTANT::
Would you like to restore the saved configuration? (y,n)y
 
   
IMPORTANT::
IMPORTANT:: Administrator Account Creation
IMPORTANT::
IMPORTANT:: Create an administrator account. With this account,
IMPORTANT:: you can log in to the Cisco Unity Express GUI and
IMPORTANT:: run the initialization wizard.
IMPORTANT::
Enter administrator user ID:
(user ID): Admin
Enter password for admin:
(password): ******
Confirm password for admin by reentering it:
(password): ******
SYSTEM ONLINE

Related Commands

Command
Description

software download abort

Aborts a download that is in progress.

software download status

Reports the status of a download in progress.

software download upgrade

Downloads an upgrade package to install later.

software install downgrade

Downgrades the current Cisco Unity Express software to a previous version.

software install upgrade

Upgrades the current Cisco Unity Express software to a newer version.


software install downgrade

To downgrade to a previously installed version of CUE software, use the software install downgrade command in Cisco Unity Express EXEC mode.

software install downgrade

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.0

This command was introduced.


Usage Guidelines

Use this command to downgrade to the previous version of CUE software. The package information has already been saved on the CUE module from the previous upgrade. No FTP information is necessary.


Note Only certain versions of CUE software support an upgrade or downgrade. Check the Release Notes for Cisco Unity Express for the specific version to see if an upgrade or downgrade is supported. You cannot downgrade below CUE 2.0.


Examples

The following is an example of the command to downgrade to the previous version of CUE software.

se-172-16-0-0# software install downgrade
 
   

The following example shows how to verify the downgrade success using the show software directory downgrade command.

se-10-10-0-0# show software directory downgrade
KBytes  Directory
0       /dwnld/dwngrade
 
   
Directory listings
 
   
 
   
Directory: /dwnld/dwngrade
 
   
total 0
drwxrwxrwx    2 root     daemon         48 Sep 15  2005 .
drwxrwxr-x    4 root     daemon        200 Sep 15  2005 ..
 
   
 
   
 
   
 
   
 
   

Related Commands

Command
Description

show software directory

Displays directory information for software downloads and downgrades.

software install clean

Installs a new version of the Cisco Unity Express software.

software install upgrade

Upgrades the current Cisco Unity Express software to a newer version.


software install upgrade

To upgrade to a newer version of CUE software, use the software install upgrade command in Cisco Unity Express EXEC mode.

software install upgrade {pkg cue-package.pkg | url ftp://ftp-server-ip-address/cue-package.pkg}

Syntax Description

pkg cue-package.pkg

Specifies a package name.

url ftp://ftp-server-ip-address/cue-package.pkg

Specifies the FTP server information.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.0

This command was introduced.


Usage Guidelines

Use this command to upgrade to a newer version of Cisco Unity Express software.


Note Only certain versions of Cisco Unity Express software support an upgrade or downgrade. Check the Release Notes for Cisco Unity Express for the specific version to see if an upgrade or downgrade is supported. You cannot downgrade below Cisco Unity Express 2.0.


Examples

The following is an example of the command to upgrade to a newer version of CUE software.

se-10-16-0-0# software install upgrade url ftp://10.16.0.1/cue-vm.2.0.2.pkg
 
   

The following is an example of the command to upgrade to a newer version of CUE software if the FTP server has been configured or the software files have been downloaded previously with the software download upgrade command:

se-10-16-0-0# software install upgrade pkg cue-vm.2.0.2.pkg

Related Commands

Command
Description

software download server

Configures the FTP server information.

software download upgrade

Downloads the files for a future upgrade.

software install clean

Installs a new version of the Cisco Unity Express software.

software install downgrade

Downgrades the current Cisco Unity Express software to an older version.


software remove

To remove software installed during a download or upgrade, use the software remove command in Cisco Unity Express EXEC mode.

software remove {all | downgradefiles | downloadfiles}

Syntax Description

all

Removes both the downgrade and the download files.

downgradefiles

Removes the downgrade files.

downloadfiles

Removes the download files.


Command Modes

Cisco Unity Express EXEC

Command History

Cisco Unity Express Version
Modification

2.0

This command was introduced.


Examples

The following is an example the software remove command:

se-172-19-0-0# software remove all
 
   
Download files removed
Downgrade files removed
 
   
se-172-19-0-0# software remove downgradefiles
 
   
Downgrade files removed
 
   
se-172-19-0-0# software remove downloadfiles
 
   
Download files removed

Related Commands

Command
Description

show software directory

Displays the disk usage for the download and downgrade directories.


start-date (backup-schedule)

To specify the start date for recurring scheduled backup to occur, use the start-date command in Cisco Unity Express scheduled backup configuration mode. Use the no or default form of this command to remove the configuration of the start date.

start-date date

no start-date date

Syntax Description

date

Specifies the start date for the sequence of recurring scheduled backup jobs. The format is MM/DD/YYYY.


Command Default

Set to the day that a new schedule is created.

Command Modes

Cisco Unity Express scheduled backup configuration (backup-schedule)

Command History

Cisco Unity Express Version
Modification

7.1

This command was introduced.


Usage Guidelines

The format for the date is month, day, and then year (for example: 05/302010).

Examples

The following example sets the start date to May 30, 2009:

se-10-0-0-0# backup schedule job 22

se-10-0-0-0(backup-schedule)# start-date 05/30/2009

Related Commands

Command
Description

backup schedule

Enters commands enters backup-schedule submode.

show backup schedule detail job

Shows details for the specified recurring scheduled backup job.


start-date (kron-schedule)

To specify the start date for the recurring scheduled kron job to occur, use the start-date command in Cisco Unity Express kron-schedule configuration mode. There is no no form of this command.

start-date date

Syntax Description

date

Specifies the start date for the sequence of recurring scheduled kron jobs. The format is MM/DD/YYYY.


Command Default

Set to the day that a new schedule is created.

Command Modes

Cisco Unity Express kron-schedule configuration

Command History

Cisco Unity Express Version
Modification

8.0

This command was introduced.


Usage Guidelines

The format for the date is month, day, and then year (for example: 05/302010).

Examples

The following example sets the start date to May 27, 2009:

se-10-0-0-0# kron-schedule krj1

se-10-0-0-0(kron-schedule)# start-date 05/27/2009

Related Commands

Command
Description

description (kron schedule)

Configures a description for the kron job.

kron schedule

Creates a new kron schedule and enters kron-schedule configuration mode.

show kron schedules

Displays a list of kron jobs.

show kron schedule detail job

Displays details of a specific kron job.


stop-date (backup-schedule)

To specify the stop date for recurring scheduled backup to occur, use the stop-date command in Cisco Unity Express scheduled backup configuration mode. Use the no or default form of this command to remove the configuration of the stop date.

stop-date date

no stop-date date

Syntax Description

date

Specifies the end date for the sequence of recurring scheduled backup jobs. The format is MM/DD/YYYY.


Command Default

None.

Command Modes

Cisco Unity Express scheduled backup configuration (backup-schedule)

Command History

Cisco Unity Express Version
Modification

7.1

This command was introduced.


Usage Guidelines

The format for the date is month, day, and then year (for example: 05/302010).

Examples

The following example sets the end date to May 30, 2009:

se-10-0-0-0# schedule job 22

se-10-0-0-0(backup-schedule)# stop-date 05/30/2009

Related Commands

Command
Description

backup schedule

Enters backup-schedule submode.

show backup schedule detail job

Shows details for the specified recurring scheduled backup job.


stop-date (kron-schedule)

To specify the stop date for recurring scheduled kron jobs to occur, use the stop-date command in Cisco Unity Express kron-schedule configuration mode. There is no no form of this command.

stop-date date

Syntax Description

date

Specifies the stop date for the sequence of recurring scheduled kron jobs. The format is MM/DD/YYYY.


Command Default

None.

Command Modes

Cisco Unity Express kron-schedule configuration

Command History

Cisco Unity Express Version
Modification

8.0

This command was introduced.


Usage Guidelines

The format for the date is month, day, and then year (for example: 05/302010).

Examples

The following example sets the stop date to May 30, 2009:

se-10-0-0-0# kron schedule krj1

se-10-0-0-0(kron-schedule)# stop-date 05/30/2009

Related Commands

Command
Description

kron schedule

Enters kron-schedule configuration mode.

show backup schedule detail job

Shows details for the specified recurring scheduled kron job.


system language preferred

To configure the system language, use the system language preferred command in Cisco Unity Express configuration mode.

system language preferred xx_YY

Syntax Description

xx_YY

This is the language code, the first pair of characters in lowercase designating the language and the second pair of languages in uppercase designating the area where the language is spoken.


Command Modes

Cisco Unity Express configuration

Command History

Cisco Unity Express Version
Modification

3.0

This command was introduced in Cisco Unity Express.


Usage Guidelines

Use this command to set the language that the system is to use.

To see a list of available languages, use the show system language command.

Examples

The following example first verifies what the current system language is, then changes it from US English to GB English, and finally verifies that the change has been made.

se-10-0-0-0# conf 
Configuring from terminal or memory [terminal]? 
Enter configuration commands, one per line. End with CNTL/Z. 
CUE(config)# system language preferred en_GB 
Preferred language has been set to: en_GB 

Related Commands

Command
Description

show system language

Displays the language the system is configured to use and/or a list of the languages available


system-startup (aaa accounting event)

To enable or disable the logging of system startup events, use the system-startup command in Cisco Unity Express AAA accounting event configuration mode. Use the no form of this command to disable the logging of system startup events. Use the default form of this command to restore the default setting (the logging of system startup events is enabled).

system-startup

no system-startup

default system-startup

Syntax Description

This command has no arguments or keywords.

Command Default

The logging of system startup events is enabled.

Command Modes

Cisco Unity Express AAA accounting event configuration (aaa-accounting-event)

Command History

Cisco Unity Express Version
Modification

7.0

This command was introduced.


Usage Guidelines

The log entries for system startup events include information about the system's software version, installed licenses, installed packages, installed languages, and so on.

Examples

The following example disables the logging of system startup events:

se-10-0-0-0# config t

se-10-0-0-0(config)# aaa accounting event

se-10-0-0-0(aaa-accounting-event)# no system-startup

Related Commands

Command
Description

aaa accounting enable

Enables the recording of AAA accounting events.

aaa accounting event

Enters AAA accounting submode and configures event filtering for accounting packets.

show aaa accounting event

Shows the AAA accounting events that are designated to be logged.


system-shutdown (aaa accounting event)

To enable or disable the logging of system shutdown events, use the system-shutdown command in Cisco Unity Express AAA accounting event configuration mode. Use the no form of this command to disable the logging of system shutdown events. Use the default form of this command to restore the default setting (the logging of system shutdown events is enabled).

system-shutdown

no system-shutdown

default system-shutdown

Syntax Description

This command has no arguments or keywords.

Command Default

The logging of system shutdown events is enabled.

Command Modes

Cisco Unity Express AAA accounting event configuration (aaa-accounting-event)

Command History

Cisco Unity Express Version
Modification

7.0

This command was introduced.


Usage Guidelines

The log entries for system shutdown events are made only when an administrator forces a shutdown or restart of the Cisco Unity Express system.

Examples

The following example disables the logging of system shutdown events:

se-10-0-0-0# config t

se-10-0-0-0(config)# aaa accounting event

se-10-0-0-0(aaa-accounting-event)# no system-shutdown

Related Commands

Command
Description

aaa accounting enable

Enables the recording of AAA accounting events.

aaa accounting event

Enters AAA accounting submode and configures event filtering for accounting packets.

show aaa accounting event

Shows the AAA accounting events that are designated to be logged.