User Guide for the Cisco Unity Phone Interface (Release 8.x with Microsoft Exchange
Changing Message Settings
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Changing Your Message Settings

Table Of Contents

Changing Your Message Settings

Changing Your Cisco Unity Conversation Menu Style

Changing Your Menu Style for Sending Messages

Enabling or Disabling Name Suggest

Enabling or Disabling Name Playback

Enabling and Disabling Automatic Message Playback


Changing Your Message Settings


Changing Your Cisco Unity Conversation Menu Style

Changing Your Menu Style for Sending Messages

Enabling or Disabling Name Suggest

Enabling or Disabling Name Playback

Enabling and Disabling Automatic Message Playback

Changing Your Cisco Unity Conversation Menu Style

You can choose whether to hear full menus or brief menus in the Cisco Unity conversation. Full menus provide comprehensive prompts, and brief menus provide abbreviated versions of the full-menu prompts.

To Change Your Cisco Unity Conversation Menu Style


Step 1 Call and log on to Cisco Unity.

Step 2 From the Main menu, choose the options Setup Options > Message Settings > Change Menu Style.

Step 3 Follow the prompts to choose the menu style.


Changing Your Menu Style for Sending Messages

You hear the Send menu after you have recorded and addressed a message. You can choose to hear the Standard Send menu or the Streamlined Send menu when you send, reply to, and forward messages.

Your Send menu style does not affect the order in which Cisco Unity prompts you to address and record messages.

Table 1 shows the flat structure of the Streamlined Send menu and the tiered structure of the Standard Send menu. With the Streamlined Send menu, you use fewer keys to mark a message urgent, request a receipt, and do other tasks after you have addressed and recorded a message.

Table 1 Comparison of Streamlined and Standard Send Menu Styles 

Streamlined Send Menu
Standard Send Menu
# - Send message
1 - Urgent
2 - Return receipt
3 - Private
4 - Future delivery
5 - Review recording
6 - Rerecord
7 - Add to recording
91 - Add name
92 - Hear all names (and delete names)
93 - Copy (or remove) yourself
# - Send message
1 - Message options
1 - Change address
1 - Add name
2 - Hear all names
3 - Remove name
2 - Change recording
1 - Hear recording
2 - Save recording
3 - Rerecord
4 - Add to recording
3 - Set special delivery
1 - Urgent
2 - Return receipt
3 - Private
4 - Future delivery
4 - Review message
5 - Copy (or remove) yourself
# - Send message

The Streamlined Send menu also offers a "skip and scan" method of reviewing and selecting recipients from lists. You select a recipient from a list by pressing #, press 7 and 9 respectively to skip to previous and next name, and press 77 and 99 to skip to the beginning or end of a list.


Tip When you switch from the Standard Send menu to the Streamlined Send menu, be careful not to use old shortcuts to set special delivery options before sending a message. (For example, out of habit, you may press 131# to mark a message urgent and send it. In the Streamlined Send menu, using the same shortcut marks the message urgent, private, and then marks the message normal again before it is sent.)


To Change Your Menu Style for Sending Messages


Step 1 Call and log on to Cisco Unity.

Step 2 From the Main menu, choose the options Setup Options > Message Settings > Change Message Send Style.

Step 3 Follow the prompts to choose the menu style.


Enabling or Disabling Name Suggest

When you address a message by spelling a name, Name Suggest assists you by searching the directory after each key you press beyond the first letter of the name. When Name Suggest is turned on, Cisco Unity plays a prompt offering you information about matches as soon as either of the following conditions is met:

There is a single exact match found, in which case Cisco Unity announces the name.

There are between two and six matches found, in which case Cisco Unity announces the number of matches found.

When you hear the number of matches, you can choose to listen to the matches or continue spelling the name.

To Enable or Disable Name Suggest


Step 1 Call and log on to Cisco Unity.

Step 2 From the Main menu, choose the options Setup Options > Message Settings > Change Name Suggest.

Step 3 Follow the prompts to turn name suggest on or off.


Enabling or Disabling Name Playback

You can choose whether or not Cisco Unity plays your recorded name when you log on by phone.

To Enable or Disable Name Playback


Step 1 Call and log on to Cisco Unity.

Step 2 From the Main menu, choose the options Setup Options > Message Settings > Change Name Playback.

Step 3 Follow the prompts to turn name playback on or off.


Enabling and Disabling Automatic Message Playback

You can choose whether or not Cisco Unity plays new messages after you log on, instead of playing the Main menu. When automatic message playback is on, you do not have to press a key to play new messages.

If you have enabled Cisco Unity to begin playing new messages automatically after logging on, note that (if you have new messages) you are in the New Message menu conversation after you log on to Cisco Unity and your menu options are different than what is available from the Main menu. If this becomes confusing, consider disabling this setting.

To Enable or Disable Automatic Message Playback


Step 1 Call and log on to Cisco Unity.

Step 2 From the Main menu, choose the options Setup Options > Message Settings > Change Automatic Message Playback.

Step 3 Follow the prompts to turn automatic message playback on or off.