User Guide for the Cisco Unity Phone Interface (Release 8.x with Microsoft Exchange
Changing Message Notification Settings
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Changing Message Notification Settings

Table Of Contents

Changing Message Notification Settings

About Message Notification

Enabling or Disabling Notification Devices

Changing the Phone Numbers of Notification Devices


Changing Message Notification Settings


About Message Notification

Enabling or Disabling Notification Devices

Changing the Phone Numbers of Notification Devices

About Message Notification

Cisco Unity can call a phone or pager to notify you of new messages. Cisco Unity can also send message notifications in the form of text messages (for example, "Urgent message for Technical Support" or "You have new voice messages") to SMS-compatible devices.

Using the phone, you can only turn notification on and off and change notification phone numbers for your home phone, work phone, a pager, a spare phone, and an SMS device.


Note If you are using the Cisco Unity Assistant web tool, you have more options and more notification devices available there. See Help in the Cisco Unity Assistant.


Enabling or Disabling Notification Devices

By phone, you can only turn notification on and off for your home phone, work phone, a pager, a spare phone, and an SMS device. Disabling a notification device does not delete its settings.

To Enable or Disable a Notification Device


Step 1 Call and log on to Cisco Unity.

Step 2 From the Main menu, choose the options Setup Options > Message Settings > Change Message Notification.

Step 3 After Cisco Unity announces your notification status, choose the device you want to change.

Step 4 Follow the prompts to enable or disable the phone or pager.


Changing the Phone Numbers of Notification Devices

By phone, you can change the notification number for your home phone, work phone, a pager, a spare phone, and an SMS device.

When entering phone numbers, begin with any access code needed to make an external call (for example, 9). For long-distance numbers, also include 1 and the area code. Use the # key to add 1-second pauses, as necessary. Depending on how Cisco Unity is set up, you may not be able to enter certain phone numbers.

If you are using a phone number inside your organization, enter only an extension.

To Change the Phone Number of a Notification Device


Step 1 Call and log on to Cisco Unity.

Step 2 From the Main menu, choose the options Setup Options > Message Settings > Change Message Notification.

Step 3 After Cisco Unity announces your notification status, choose the device you want to change.

Step 4 Follow the prompts to change the notification number.


Note If you are entering a phone number inside your organization, enter only an extension.