Reconfiguration and Upgrade Guide for Cisco Unity Release 8.x (With Microsoft Exchange)
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Index

Table Of Contents

A - B - C - D - E - F - G - I - L - M - N - O - P - R - S - T - U - V -

Index

A

Active Directory, moving Cisco Unity server to another domain (without failover) 7-1

Active Directory, moving primary and secondary failover servers to another domain at same time 7-3

adding

AMIS Networking 2-32

Bridge Networking 2-35

Cisco Unity user licenses 2-13

Digital Networking 2-37

failover when Exchange is already on separate server 2-44

features to Cisco Unity 8.x system (task list) 2-1

Internet Subscribers 2-37

languages 2-16

networking options 2-37

phone system integration 2-38

text to speech 2-23

voice messaging ports 2-2

voice recognition 2-29

VPIM Networking 2-35

AMIS Networking, adding 2-32

assessing audio quality for codec changes 6-10

audience and use, description 1-xi

audio codecs

assessing audio quality 6-10

changing audio format of greetings and recorded names 6-6

changing audio format of system prompts 6-7

changing for recording and playing messages 6-2

determine audio format used by calls 6-2

task list for changing 6-1

B

backing up

Cisco Unity data for 4.x upgrade to shipping version 1-23

messages with Cisco Unity data for 4.x upgrade to shipping version 1-23

Bridge Networking, adding 2-35

C

changing

Active Directory password for Unity_ and EAdmin accounts 9-5

codec format of greetings and recorded names 6-6

codec format of system prompts 6-7

codec for recording and playing messages 6-2

domain controller that Cisco Unity monitors 5-1

global catalog server that Cisco Unity monitors for directory updates 5-2

global catalog server with which Cisco Unity MAPI client communicates 5-3

IP address of Cisco Unity server without failover 8-1

IP address of Cisco Unity voice-recognition server 8-15

IP address of primary Cisco Unity server 8-3

IP address of secondary Cisco Unity server 8-9

partner Exchange server 4-1

passwords on Cisco Unity service accounts (with failover configured) 9-3

passwords on Cisco Unity service accounts (without failover) 9-1

checking consistency of Cisco Unity database for 4.x upgrade to shipping version 1-23

Cisco Security Agent for Cisco Unity

disabling service 1-28

re-enabling service 1-33

Cisco Unity

data, backing up for 4.x upgrade to shipping version 1-23

exiting software A-1

renaming primary and secondary servers at same time 7-3

restarting server A-2

separating 8.x from Exchange 13-1, 13-2

shutting down server A-2

starting software A-3

uninstalling 16-1

Cisco Unity Directory Walker utility

checking the consistency of Cisco Unity database for 4.x upgrade to shipping version 1-23

downloading latest version for upgrade to shipping version 1-20

Cisco Unity Disaster Recovery Backup tool, backing up Cisco Unity data for 4.x upgrade to shipping version 1-23

Cisco Unity Disaster Recovery tools

backing up Cisco Unity data for 4.x upgrade to shipping version 1-23

downloading latest version for upgrade to shipping version 1-20

Cisco Unity server

moving primary and secondary to another domain at same time 7-3

moving to another domain (without failover) 7-1

renaming (without failover) 7-1

replacing (without failover) 14-1

uninstalling Cisco Unity 16-1

Cisco Unity software

downloading for upgrade to shipping version 1-20

upgrading and configuring for 4.x upgrade to shipping version 1-30

upgrading to shipping 8.x version with failover but without service during the upgrade, task list 1-8

upgrading to shipping 8.x version without failover, task list 1-4

Cisco Unity System Preparation Assistant, running for 4.x upgrade to shipping version 1-28

Cisco Unity user licenses, adding 2-13

codecs

assessing audio quality 6-10

changing audio format of greetings and recorded names 6-6

changing audio format of system prompts 6-7

changing for recording and playing messages 6-2

determine audio format used by calls 6-2

list of supported for recording and playing messages 6-2

task list for changing 6-1

configuring

Cisco Unity message store for 4.x upgrade to shipping version 1-30

services for 4.x upgrade to shipping version 1-30

conventions, documentation 1-xi

converting

primary server to permanent regular Cisco Unity server without failover 14-32

secondary server to 60-day Cisco Unity server without primary server 14-25

secondary server to permanent regular Cisco Unity server without failover 14-26

D

data, backing up Cisco Unity for 4.x upgrade to shipping version 1-23

database, checking consistency of Cisco Unity for 4.x upgrade to shipping version 1-23

DbWalker. See Cisco Unity Directory Walker utility

DC/GC Reconnect Settings tool

using to change DC that Cisco Unity monitors 5-1

using to change GC that Cisco Unity monitors for directory updates 5-2

Digital Networking, adding 2-37

DiRT. See Cisco Unity Disaster Recovery tools

disabling

Cisco Security Agent service 1-28

virus-scanning services 1-28

documentation

audience and use 1-xi

conventions 1-xi

domain

moving Cisco Unity server to another (without failover) 7-1

moving primary and secondary failover servers to another at same time 7-3

domain controller

changing DC that Cisco Unity monitors 5-1

downgrading from SQL Server 2000 to MSDE 2000 15-8

downloading software for upgrade to shipping version 1-20

E

EAdmin account, changing Active Directory password for 9-5

Example Administrator, securing against toll fraud for 4.x upgrade to shipping version 1-35

Example Subscriber, securing against toll fraud for 4.x upgrade to shipping version 1-35

Exchange

choosing different server to use as partner server 4-1

separating from Cisco Unity 8.x 13-1, 13-2

service packs. See service packs 1-22

Exchange 2000

changing partner server for Cisco Unity 4-6

Exchange 2003

changing partner server for Cisco Unity 4-6

upgrading to, from Exchange 2000 for Cisco Unity 8.x and later without failover 12-1, 12-18

upgrading to, from Exchange 2000 for Cisco Unity 8.x with failover configured 12-23

Exchange 2007

changing partner server for Cisco Unity 4-2

upgrading to, from Exchange 2000 or 2003 for Cisco Unity 8.x with failover configured 12-7

exiting Cisco Unity software A-1

F

failover

adding when Exchange is already on separate server 2-44

uninstalling 14-24

G

global catalog server

changing GC that Cisco Unity monitors for directory updates 5-2

changing GC with which Cisco Unity MAPI client communicates 5-3

determining GC with which Cisco Unity MAPI client communicates 5-3

greetings and recorded names, changing codec format of 6-6

I

installing

Exchange 2000 SP 3 and Post-SP 3 Rollup for 4.x upgrade to shipping version 1-22

latest service packs and updates for 4.x upgrade to shipping version 1-32

optional software 3-1

RSA SecurID 3-1

integration, adding for a phone system 2-38

Internet Subscribers, adding 2-37

IP address

changing on Cisco Unity server without failover 8-1

changing on Cisco Unity voice-recognition server 8-15

changing on primary Cisco Unity server 8-3

changing on secondary Cisco Unity server 8-9

L

languages, adding 2-16

M

MAPI, changing global catalog server with which Cisco Unity client communicates 5-3

messages, backing up with Cisco Unity data for 4.x upgrade to shipping version 1-23

message store, configuring Cisco Unity for, for 4.x upgrade to shipping version 1-30

moving

Cisco Unity 8.x onto separate server 13-1, 13-2

MSDE 2000, downgrading to, from SQL Server 2000 15-8

N

networking options, adding 2-37

O

optional software, installing 3-1

P

partner Exchange server

changing Exchange 2000 for Cisco Unity 4-6

changing Exchange 2003 for Cisco Unity 4-6

changing Exchange 2007 for Cisco Unity 4-2

choosing different server to use as 4-1

passwords

changing Active Directory for Unity_ and EAdmin accounts 9-5

changing on Cisco Unity service accounts (with failover configured) 9-3

changing on Cisco Unity service accounts (without failover) 9-1

phone system

determining codec used by calls 6-2

phone system integration, adding 2-38

playing, changing codec 6-2

ports. See voice messaging ports

primary server

converting to permanent regular Cisco Unity server without failover 14-32

renaming at same time as secondary server 7-3

replacing 14-4

replacing at same time as secondary server 14-12, 14-18

R

recording, changing codec 6-2

re-enabling

Cisco Security Agent service 1-33

virus-scanning services 1-33

removing

Cisco Unity from the server 16-1

renaming

Cisco Unity server (without failover) 7-1

primary and secondary servers at same time 7-3

replacing

Cisco Unity server (without failover) 14-1

primary and secondary servers at same time 14-12, 14-18

primary server only 14-4

secondary server only 14-9

restarting

Cisco Unity server A-2

RSA SecurID, installing 3-1

S

secondary server

converting to 60-day Cisco Unity server without primary server 14-25

converting to permanent regular Cisco Unity server without failover 14-26

renaming at same time as primary server 7-3

replacing 14-9

replacing at same time as primary server 14-12, 14-18

securing Example Administrator and Example Subscriber against toll fraud for 4.x upgrade to shipping version 1-35

separating

Cisco Unity 8.x and Exchange 13-1, 13-2

servers

restarting A-2

shutting down A-2

service accounts

changing passwords on Cisco Unity (with failover configured) 9-3

changing passwords on Cisco Unity (without failover) 9-1

service packs

installing Exchange 2000 Post-SP 3 Rollup for 4.x upgrade to shipping version 1-22

installing Exchange 2000 SP 3 for 4.x upgrade to shipping version 1-22

installing for 4.x upgrade to shipping version by using Cisco Unity System Preparation Assistant 1-28

installing latest for 4.x upgrade to shipping version 1-32

services

Cisco Unity 8.x B-1

configuring for 4.x upgrade to shipping version 1-30

shutting down

Cisco Unity server A-2

software

downloading for upgrade to shipping version 1-20

exiting Cisco Unity A-1

optional, installing 3-1

starting Cisco Unity A-3

upgrading and configuring Cisco Unity for 4.x upgrade to shipping version 1-30

upgrading Cisco Unity to shipping 8.x version with failover but without service during the upgrade, task list 1-8

upgrading Cisco Unity to shipping 8.x version without failover, task list 1-4

SQL Server 2000, upgrading to, from MSDE 2000 15-6

starting

Cisco Unity software A-3

system prompts, changing codec format of 6-7

T

task lists

adding AMIS Networking 2-32

adding a phone system integration (with failover configured) 2-39

adding a phone system integration (without failover) 2-38

adding Cisco Unity user licenses (with failover configured) 2-14

adding Cisco Unity user licenses (without failover) 2-13

adding failover 2-44

adding failover to Cisco Unity system when Exchange is already on separate server 2-44

adding features to the Cisco Unity 8.x system 2-1

adding languages (with failover configured) 2-17

adding languages (without failover) 2-16

adding text to speech (with failover configured) 2-24

adding text to speech (without failover) 2-23

adding voice messaging ports (with failover configured) 2-3

adding voice messaging ports (without failover) 2-2

adding VPIM Networking 2-35

changing Cisco Unity audio codecs 6-1

uninstalling Cisco Unity 16-1

upgrading Cisco Unity software to the shipping 8.x version with failover but without service during the upgrade 1-8

upgrading Cisco Unity software to the shipping 8.x version without failover 1-4

text to speech, adding 2-23

tools

DC/GC Reconnect Settings, using to change DC that Cisco Unity monitors 5-1

DC/GC Reconnect Settings, using to change GC that Cisco Unity monitors for directory updates 5-2

U

uninstalling

Cisco Unity 16-1

failover 14-24

Unity_account, changing Active Directory password for 9-5

updates

installing for 4.x upgrade to shipping version by using Cisco Unity System Preparation Assistant 1-28

installing latest for 4.x upgrade to shipping version 1-32

upgrading

Cisco Unity software from 4.x to shipping version 1-30

Cisco Unity software to the shipping 8.x version with failover but without service during the upgrade, task list 1-8

Cisco Unity software to the shipping 8.x version without failover, task list 1-4

Exchange 2000 or 2003 to Exchange 2007 for Cisco Unity 8.x with failover configured 12-7

Exchange 2000 to Exchange 2003 for Cisco Unity 8.x with failover configured 12-23

Exchange 2000 to Exchange 2003 for Cisco Unity 8.x without failover 12-1, 12-18

from MSDE 2000 to SQL 2000 15-6

user licenses, adding Cisco Unity 2-13

V

virus scanning

disabling services 1-28

re-enabling services 1-33

voice messaging ports, adding 2-2

voice recognition, adding 2-29

VPIM Networking, adding 2-35