User Guide for the Cisco Unity Inbox Web Tool (Release 5.x with Microsoft Exchange)
Managing Deleted Items in the Deleted Items Folder
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Managing Deleted Items

Table Of Contents

Managing Deleted Items

Managing Deleted Items

In the Deleted Items folder, you can listen to deleted voice messages and view deleted faxes (if you have the fax option), reply to or forward them, restore them to the Cisco Unity Inbox, or delete them permanently.

To Manage Deleted Items

Step 1 In the Cisco Unity Inbox, click the View Deleted Items icon (the trash can with the folder.)

Step 2 On the Deleted Items page, do the applicable task(s):

To listen
to a voice message

Click the Cisco Unity Voice Message icon (the speaker) next to the message to play it directly from the Cisco Unity Inbox.


Open the message, and click Play on the Media Master.

To view a fax

Click the link for the attached fax to start the fax viewer program on your computer.

To reply to or forward
a message

Open the message, and click the applicable icon: Reply, Reply to All, or Forward.

To restore a message
to the Inbox

Check the check box(es) to the left of the message(s) that you want to restore, and click the Restore Selected Rows to the Inbox icon.

To permanently
delete a message

Check the check box(es) to the left of the message(s) that you want to delete, click the Delete Selected Rows icon, then click OK.