User Guide for the Cisco Unity Inbox Web Tool (Release 5.x with Microsoft Exchange)
Working with the Media Master
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Working with the Media Master

Table Of Contents

Working with the Media Master

About the Media Master

Using Sound Files in Your Recordings

Changing Your Recording and Playback Devices

Changing Message Playback Volume When Computer Speakers Are Your Playback Device

Changing Message Playback Speed When Computer Speakers Are Your Playback Device

Media Master Keyboard Shortcuts


Working with the Media Master


About the Media Master

Using Sound Files in Your Recordings

Changing Your Recording and Playback Devices

Changing Message Playback Volume When Computer Speakers Are Your Playback Device

Changing Message Playback Speed When Computer Speakers Are Your Playback Device

Media Master Keyboard Shortcuts

About the Media Master

The Media Master appears in voice messages in the Cisco Unity Inbox web tool. You record and play messages by clicking the Media Master controls.

You also use the Media Master to change the recording and playback devices you use while working with the Cisco Unity Inbox, and to change playback volume and playback speed.

Updates to Media Master settings are saved per user, per computer. If you also use another computer to access the Media Master (for example, a computer at home), you need to update the Media Master settings on the second computer as well.


Note The Media Master does not work through a firewall. It also requires that your browser is able to download and run ActiveX controls.


Using Sound Files in Your Recordings

The Options menu—the first button (down arrow) on the Media Master—allows you to use other sound (WAV) files in your recordings. The following sound file options are available:

New

Erase a recording to rerecord.

Paste

Paste a sound recording the same way you paste text in a text file.

Paste from File

Paste another sound file to a recording.

Copy

Copy a sound recording the same way you copy text in a text file.

Copy to File

Copy the recording to a sound file that you name.

Depending on how Cisco Unity is set up at your organization, this option may be unavailable.


Changing Your Recording and Playback Devices

You can choose the devices that you use for recording and playing voice messages while working with the Cisco Unity Inbox web tool:

Recording devices

Phone—Cisco Unity calls you, and you speak into the phone handset or into the speakerphone microphone.

Computer microphone (if available).

Playback devices

Phone—Cisco Unity calls you, and you listen through the phone handset or through the speakerphone speaker.

Computer speakers (if available).

Note If you play messages through computer speakers while working in a low-bandwidth environment, sound quality may suffer. To improve sound quality, ask your Cisco Unity administrator for assistance.



Tip The phone offers the best sound quality for recordings.


To Change Your Recording or Playback Device


Step 1 In the Cisco Unity Inbox, open a voice message.

Step 2 On the Media Master, from the Options menu, click either Playback Devices or Recording Devices, and choose the device that you want to use in the list.

Step 3 If you chose Phone as the device, confirm that the phone information is correct:

a. From the Options menu, click Options.

b. In the dialog box, confirm that your extension and the name of your Cisco Unity server is correct. (If you do not know the server name, contact your Cisco Unity administrator.)

c. Click OK.

Step 4 Click Close to close the voice message.


Changing Message Playback Volume When Computer Speakers Are Your Playback Device

The procedure in this section changes the playback volume for all messages played in the Cisco Unity Inbox web tool when your computer speakers are set as the playback device in the Media Master.

To Change Message Playback Volume When Computer Speakers Are Your Playback Device


Step 1 In the Cisco Unity Inbox, open a voice message.

Step 2 On the Media Master, click and drag the Volume Control slider to decrease or increase playback volume.

Step 3 Click Play to play the message, which saves the volume setting for messages that you listen to through your computer speakers.

Step 4 Click Close to close the voice message.


Changing Message Playback Speed When Computer Speakers Are Your Playback Device

The procedure in this section changes the playback speed for all messages played in the Cisco Unity Inbox web tool when your computer speakers are set as the playback device in the Media Master.

To Change Message Playback Speed When Computer Speakers Are Your Playback Device


Step 1 In the Cisco Unity Inbox, open a voice message.

Step 2 On the Media Master, click and drag the Speed Control slider for slower or faster playback.

Step 3 Click Play to play the message, which saves the speed setting for messages that you listen to through your computer speakers.

Step 4 Click Close to close the voice message.


Media Master Keyboard Shortcuts

The following table lists the keyboard shortcuts available for working with the Media Master in the Cisco Unity Inbox web tool.

Table 1 Keyboard Shortcuts for the Media Master 

Key(s)
Task

Alt-Shift-P

Play/Pause

Alt-Shift-S

Stop

Alt-Shift-R

Record/Pause

Alt-Shift-M

Open Options menu

Alt-Shift-F3

Skip back

Alt-Shift-F4

Skip forward

Alt-Shift-F7

Decrease volume

Alt-Shift-F8

Increase volume

Alt-Shift-F11

Slower playback

Alt-Shift-F12

Faster playback


You can also use the keyboard to make selections on the Options menu. Press the letter that is underlined for the option you want to select on the Options menu.