Reconfiguration and Upgrade Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
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Index

Table Of Contents

A - B - C - D - E - F - G - I - L - M - O - P - R - S - T - U - V -

Index

A

Active Directory, moving Cisco Unity server to another domain (without failover) 7-1

Active Directory, moving primary and secondary failover servers to another domain at same time 7-3

adding

AMIS Networking 2-39

Bridge Networking 2-42

Cisco CallManager integration 2-45

Cisco Unity user licenses 2-21

Digital Networking 2-44

failover when Exchange is already on separate server 2-51

features to Cisco Unity 4.x system (task list) 2-1

Internet Subscribers 2-44

IP integration 2-45

languages 2-24

SIP integration 2-45

SMTP Networking 2-44

text to speech 2-30

voice cards 2-2

voice messaging ports 2-10

voice recognition 2-36

VPIM Networking 2-42

AMIS Networking, adding 2-39

audience and use, description ii-ix

B

backing up

Cisco Unity data for 4.x upgrade to shipping version 1-13

messages with Cisco Unity data for 4.x upgrade to shipping version 1-14

Bridge Networking, adding 2-42

C

certificate services component, installing for 4.x upgrade to shipping version 1-15

changing

Active Directory password for Unity_ and EAdmin accounts 9-6

codec format of existing greetings and recorded names 6-6

codec format of system prompts 6-7

domain controller that Cisco Unity monitors 5-1

global catalog server that Cisco Unity monitors for directory updates 5-2

global catalog server with which Cisco Unity MAPI client communicates 5-3

IP address of Cisco Unity server without failover 8-1

IP address of Cisco Unity voice-recognition server 8-14

IP address of primary Cisco Unity 5.x server 8-3

IP address of secondary Cisco Unity 5.x server 8-8

message recording and storage codec 6-2

message retrieval codec 6-4

partner Exchange server 4-1

passwords on Cisco Unity service accounts (with failover configured) 9-3

passwords on Cisco Unity service accounts (without failover) 9-1

phone system codec 6-2

checking consistency of Cisco Unity database for 4.x upgrade to shipping version 1-13

Cisco CallManager Express, enabling integration features 1-30

Cisco CallManager integration, adding 2-45

Cisco PCA, setting up to use SSL for 4.x upgrade to shipping version 1-25

Cisco Security Agent for Cisco Unity

disabling service 1-19

re-enabling service 1-32

Cisco Unity

data, backing up for 4.x upgrade to shipping version 1-13

exiting software A-1

renaming primary and secondary servers at same time 7-3

restarting server A-2

separating 5.x from Exchange 13-1, 13-2

shutting down server A-2

starting software A-3

uninstalling 16-1

Cisco Unity Administrator, setting up to use SSL for 4.x upgrade to shipping version 1-34

Cisco Unity Directory Walker utility

checking the consistency of Cisco Unity database for 4.x upgrade to shipping version 1-13

downloading latest version for 4.x upgrade to shipping version 1-11

Cisco Unity Disaster Recovery Backup tool, backing up Cisco Unity data for 4.x upgrade to shipping version 1-13

Cisco Unity Disaster Recovery tools

backing up Cisco Unity data for 4.x upgrade to shipping version 1-13

downloading latest version for 4.x upgrade to shipping version 1-11

Cisco Unity server

moving primary and secondary to another domain at same time 7-3

moving to another domain (without failover) 7-1

renaming (without failover) 7-1

replacing (without failover) 14-1

uninstalling Cisco Unity 16-1

Cisco Unity software

downloading for 4.x upgrade to shipping version 1-11

upgrading 4.x to shipping version with failover configured, task list 1-6

upgrading 4.x upgrade to shipping version without failover, task list 1-2

upgrading and configuring for 4.x upgrade to shipping version 1-22

Cisco Unity System Preparation Assistant, running for 4.x upgrade to shipping version 1-19

Cisco Unity user licenses, adding 2-21

codecs

changing format of existing greetings and recorded names 6-6

changing format of system prompts 6-7

changing message recording and storage 6-2

changing message retrieval 6-4

confirming or changing phone system 6-2

list of supported 6-3

task list for changing 6-2

testing configuration changes 6-9

configuring

Cisco Unity message store for 4.x upgrade to shipping version 1-23

services for 4.x upgrade to shipping version 1-23

conventions, documentation ii-ix

converting

primary server to permanent regular Cisco Unity server without failover 14-25

secondary server to 60-day Cisco Unity server without primary server 14-18

secondary server to permanent regular Cisco Unity server without failover 14-19

D

data, backing up Cisco Unity for 4.x upgrade to shipping version 1-13

database, checking consistency of Cisco Unity for 4.x upgrade to shipping version 1-13

DbWalker. See Cisco Unity Directory Walker utility

DC/GC Reconnect Settings tool

using to change DC that Cisco Unity monitors 5-1

using to change GC that Cisco Unity monitors for directory updates 5-2

Digital Networking, adding 2-44

DiRT. See Cisco Unity Disaster Recovery tools

disabling

Cisco Security Agent service 1-19

virus-scanning services 1-19

documentation

audience and use ii-ix

conventions ii-ix

domain

moving Cisco Unity server to another (without failover) 7-1

moving primary and secondary failover servers to another at same time 7-3

domain controller

changing DC that Cisco Unity monitors 5-1

downgrading from SQL Server 2000 to MSDE 2000 15-3

downloading software for 4.x upgrade to shipping version 1-11

E

EAdmin account, changing Active Directory password for 9-6

Example Administrator, securing against toll fraud for 4.x upgrade to shipping version 1-36

Example Subscriber, securing against toll fraud for 4.x upgrade to shipping version 1-36

Exchange

choosing different server to use as partner server 4-1

separating from Cisco Unity 5.x 13-1, 13-2

service packs. See service packs 1-21

Exchange 2000

changing partner server for Cisco Unity 5.x 4-6

Exchange 2003

changing partner server for Cisco Unity 5.x 4-6

upgrading to, from Exchange 2000 for Cisco Unity 5.x and later without failover 12-1, 12-17

upgrading to, from Exchange 2000 for Cisco Unity 5.x with failover configured 12-22

Exchange 2007

changing partner server for Cisco Unity 5.x 4-2

upgrading to, from Exchange 2000 or 2003 for Cisco Unity 5.x with failover configured 12-7

exiting Cisco Unity software A-1

F

failover

adding when Exchange is already on separate server 2-51

uninstalling 14-17

G

global catalog server

changing GC that Cisco Unity monitors for directory updates 5-2

changing GC with which Cisco Unity MAPI client communicates 5-3

determining GC with which Cisco Unity MAPI client communicates 5-3

greetings and recorded names, changing codec format of 6-6

I

installing

Exchange 2000 SP 3 and Post-SP 3 Rollup for 4.x upgrade to shipping version 1-21

latest service packs and updates for 4.x upgrade to shipping version 1-31

Microsoft Certificate Services component for 4.x upgrade to shipping version 1-15

optional software 3-1

RSA SecurID 3-1

integration, enabling features for Cisco CallManager Express 1-30

Internet Subscribers, adding 2-44

IP address

changing on Cisco Unity server without failover 8-1

changing on Cisco Unity voice-recognition server 8-14

changing on primary Cisco Unity 5.x server 8-3

changing on secondary Cisco Unity 5.x server 8-8

IP integration, adding 2-45

L

languages, adding 2-24

M

MAPI, changing global catalog server with which Cisco Unity client communicates 5-3

message recording and storage codec, changing 6-2

message retrieval codec, changing 6-4

messages, backing up with Cisco Unity data for 4.x upgrade to shipping version 1-14

message store, configuring Cisco Unity for, for 4.x upgrade to shipping version 1-23

moving

Cisco Unity 5.x onto separate server 13-1, 13-2

MSDE 2000, downgrading to, from SQL Server 2000 15-3

O

optional software, installing 3-1

P

partner Exchange server

changing Exchange 2000 for Cisco Unity 5.x 4-6

changing Exchange 2003 for Cisco Unity 5.x 4-6

changing Exchange 2007 for Cisco Unity 5.x 4-2

choosing different server to use as 4-1

passwords

changing Active Directory for Unity_ and EAdmin accounts 9-6

changing on Cisco Unity service accounts (with failover configured) 9-3

changing on Cisco Unity service accounts (without failover) 9-1

phone system

changing codec 6-2

designating Cisco Call Manager Express 1-30

ports. See voice messaging ports

primary server

converting to permanent regular Cisco Unity server without failover 14-25

renaming at same time as secondary server 7-3

replacing 14-4

replacing at same time as secondary server 14-12

R

re-enabling

Cisco Security Agent service 1-32

virus-scanning services 1-32

removing

Cisco Unity from the server 16-1

voice cards 2-2

renaming

Cisco Unity server (without failover) 7-1

primary and secondary servers at same time 7-3

replacing

Cisco Unity server (without failover) 14-1

primary and secondary servers at same time 14-12

primary server only 14-4

secondary server only 14-9

restarting

Cisco Unity server A-2

RSA SecurID, installing 3-1

S

secondary server

converting to 60-day Cisco Unity server without primary server 14-18

converting to permanent regular Cisco Unity server without failover 14-19

renaming at same time as primary server 7-3

replacing 14-9

replacing at same time as primary server 14-12

securing Example Administrator and Example Subscriber against toll fraud for 4.x upgrade to shipping version 1-36

separating

Cisco Unity 5.x and Exchange 13-1, 13-2

servers

restarting A-2

shutting down A-2

service accounts

changing passwords on Cisco Unity (with failover configured) 9-3

changing passwords on Cisco Unity (without failover) 9-1

service packs

installing Exchange 2000 Post-SP 3 Rollup for 4.x upgrade to shipping version 1-21

installing Exchange 2000 SP 3 for 4.x upgrade to shipping version 1-21

installing for 4.x upgrade to shipping version by using Cisco Unity System Preparation Assistant 1-19

installing latest for 4.x upgrade to shipping version 1-31

services

Cisco Unity 4.x when partner Exchange server is running Exchange 2003 or Exchange 2000 B-1

configuring for 4.x upgrade to shipping version 1-23

setting up

Cisco PCA to use SSL for 4.x upgrade to shipping version 1-25

Cisco Unity Administrator and Status Monitor to use SSL for 4.x upgrade to shipping version 1-34

shutting down

Cisco Unity server A-2

SIP integration, adding 2-45

SMTP Networking, adding 2-44

software

downloading for 4.x upgrade to shipping version 1-11

exiting Cisco Unity A-1

optional, installing 3-1

starting Cisco Unity A-3

upgrading and configuring Cisco Unity for 4.x upgrade to shipping version 1-22

upgrading Cisco Unity 4.x upgrade to shipping version with failover configured, task list 1-6

upgrading Cisco Unity 4.x upgrade to shipping version without failover, task list 1-2

SQL Server 2000, upgrading to, from MSDE 2000 15-1

SSL

determining whether to set up Cisco Unity to use for 4.x upgrade to shipping version 1-14

setting up Cisco PCA to use for 4.x upgrade to shipping version 1-25

setting up Cisco Unity Administrator and Status Monitor to use, for 4.x upgrade to shipping version 1-34

starting

Cisco Unity software A-3

Status Monitor, setting up to use SSL for 4.x upgrade to shipping version 1-34

system prompts, changing codec format of 6-7

T

task lists

adding, exchanging, or removing voice cards (with failover configured) 2-3

adding, exchanging, or removing voice cards (without failover) 2-2

adding AMIS Networking 2-39

adding an IP integration (Cisco CallManager or SIP) 2-45

adding an IP integration (Cisco CallManager or SIP) (with failover configured) 2-46

adding an IP integration (Cisco CallManager or SIP) (without failover) 2-45

adding Cisco Unity user licenses (with failover configured) 2-22

adding Cisco Unity user licenses (without failover) 2-21

adding failover to Cisco Unity system when Exchange is already on separate server 2-51

adding features to the Cisco Unity 4.x system 2-1

adding languages (with failover configured) 2-25

adding languages (without failover) 2-25

adding text to speech (with failover configured) 2-31

adding text to speech (without failover) 2-31

adding voice messaging ports (with failover configured) 2-11

adding voice messaging ports (without failover) 2-10

adding VPIM Networking 2-42

changing Cisco Unity codecs 6-2

uninstalling Cisco Unity 16-1

upgrading Cisco Unity 4.x software to the shipping version with failover configured 1-6

upgrading Cisco Unity 4.x software to the shipping version without failover 1-2

testing codec configuration changes 6-9

text to speech, adding 2-30

tools

DC/GC Reconnect Settings, using to change DC that Cisco Unity monitors 5-1

DC/GC Reconnect Settings, using to change GC that Cisco Unity monitors for directory updates 5-2

U

uninstalling

Cisco Unity 16-1

failover 14-17

Unity_account, changing Active Directory password for 9-6

updates

installing for 4.x upgrade to shipping version by using Cisco Unity System Preparation Assistant 1-19

installing latest for 4.x upgrade to shipping version 1-31

upgrading

Cisco Unity 4.x software to shipping version with failover configured, task list 1-6

Cisco Unity 4.x software to the shipping version without failover, task list 1-2

Cisco Unity software from 4.x to shipping version 1-23

Exchange 2000 or 2003 to Exchange 2007 for Cisco Unity 5.x with failover configured 12-7

Exchange 2000 to Exchange 2003 for Cisco Unity 5.x with failover configured 12-22

Exchange 2000 to Exchange 2003 for Cisco Unity 5.x without failover 12-1, 12-17

from MSDE 2000 to SQL 2000 15-1

user licenses, adding Cisco Unity 2-21

V

virus scanning

disabling services 1-19

re-enabling services 1-32

voice cards, adding, exchanging, or removing 2-2

voice messaging ports, adding 2-10

voice recognition, adding 2-36

VPIM Networking, adding 2-42