Installation Guide for Cisco Unity Release 5.x in a Unified Messaging Configuration with Microsoft Exchange (Without Failover)
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Index

Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V - W -

Index

Numerics

3GB switch, adding to boot.ini for more than 96 ports 4-12

A

accounts

administration 7-2

creating for the Cisco Unity installation 7-2

directory services 7-2

granting permissions for 7-4

installation 7-2

local services 7-2

message store services 7-2

required for the Cisco Unity installation 7-1

setting Exchange permissions for 7-5

Active Directory

extending schema for Cisco Unity 6-5

installing on Cisco Unity server 5-15

adding

administration account to an admins group 7-3

Cisco Unity server to existing domain 5-15

administration account

adding to an admins group 7-3

creating 7-2

description 7-2

Anonymous authentication

advantages and disadvantages of 10-2

how it works with Cisco Unity Administrator 10-4

using with Cisco Unity Administrator 10-2

assigning IP address 5-12

attaching peripheral devices to Cisco Unity server 3-4

authentication, methods available for Cisco Unity Administrator 10-2

B

boot.ini, adding switches for more than 96 ports 4-12

browser, installing with Cisco Unity System Preparation Assistant 5-6

C

challenge/response authentication 10-2

changing folder settings in Windows Explorer 5-10

Cisco Security Agent for Cisco Unity

disabling service 5-14

downloading latest 2-3

re-enabling service 8-22

Cisco Unity

exiting software B-1

restarting server B-2

shutting down server B-2

starting software B-3

Cisco Unity Administrator

authentication methods available 10-2

description 10-1

setting up to use SSL 8-15

Cisco Unity Installation and Configuration Assistant

configuring Cisco Unity for message store 8-7

configuring services 8-6

description 8-3

installing Cisco Unity software 8-3

installing license files 8-6

integrating phone system with Cisco Unity 8-9

setting default passwords 8-8

setting up the Cisco PCA to use SSL 8-9

Cisco Unity Install License File wizard, running 8-6

Cisco Unity Message Store Configuration wizard, running 8-7

Cisco Unity Permissions wizard, running 7-4

Cisco Unity server

adding to existing domain 5-15

attaching peripheral devices to 3-4

connecting phone system to 3-4

installing Active Directory 5-15

physical location of 3-4

securing 8-22

Cisco Unity Services Configuration wizard, running 8-6

Cisco Unity software

downloading for installation 2-2

installing 8-3

registering 5-4

Cisco Unity System Preparation Assistant 5-6

Cisco Unity Telephony Integration Manager, running 8-9

configuring

Cisco Unity for message store 8-7

Cisco Unity services 8-6

Cisco Unity software 8-3

dual NIC in Cisco Unity server 5-2

IIS so Cisco Unity Administrator and Status Monitor use Anonymous authentication 10-5

RAID arrays 4-3

TCP/IP properties 5-12

connecting

peripheral devices to Cisco Unity server 3-4

phone system 3-4

conventions, documentation 1-vii

creating

accounts for the Cisco Unity installation 7-2

organizational units and mailbox store 6-5

partitions 4-11

D

D/120JCT-Euro A-4

D/120JCT-LS A-4

D/240PCI-T1 A-8

D/41EPCI A-1

D/41JCT-Euro A-1

D/41JCT-LS A-1

databases, SQL Server 2000 or MSDE 2000, moving 8-19

demonstration system, default license file for 5-6

Dialogic. See voice cards

directory and message store services account

creating 7-2

directory services account

creating 7-2

description 7-2

granting permissions with Cisco Unity Permissions wizard 7-4

disabling

Cisco Security Agent service 5-14

Found New Hardware wizard for voice cards 5-11

virus-scanning services 5-14

documentation

audience and use 1-vii

conventions 1-vii

required for the Cisco Unity installation 2-1

domain

accounts required for the Cisco Unity installation 7-1

adding Cisco Unity server to existing 5-15

downloading firmware for PBXLink boxes or PIMG units 2-3

downloading software for installation 2-2

drive locations for files, determining 2-4

drivers-missing error message 3-1

dual NIC, configuring 5-2

E

error message, unknown PCI device 3-1

Example Administrator account, securing against toll fraud 8-18

Exchange

determining the partner server 6-1

installing 2003 administration software on the Cisco Unity server 6-3

excluding from virus scanning directory in which Cisco Unity is installed 8-15

exiting Cisco Unity software B-1

extending Active Directory schema for Cisco Unity 6-5

F

files, drive locations for 2-4

firmware, downloading for PBXLink boxes or PIMG units 2-3

folder settings, changing in Windows Explorer 5-10

Found New Hardware wizard, disabling for voice cards 5-11

G

granting permissions with Cisco Unity Permissions wizard 7-4

H

hardening Cisco Unity server 8-22

I

IIS, configuring so Cisco Unity Administrator and Status Monitor use Anonymous authentication 10-5

installation

accounts required for 7-1

overview of mandatory tasks 1-1

required documentation for 2-1

installation account

creating 7-2

description 7-2

installing

Active Directory on Cisco Unity server 5-15

administration software for MSDE 2000 5-9

browser with Cisco Unity System Preparation Assistant 5-6

Cisco Unity software 8-3

Exchange 2003 administration software on the Cisco Unity server 6-3

license files 8-6

Microsoft Certificate Services component 8-2

monitoring software 9-1

MSDE 2000 with Cisco Unity System Preparation Assistant 5-6

NIC-configuration utility 5-3

optional software 9-2

RSA SecurID 9-2

service packs and updates with Cisco Unity System Preparation Assistant 5-6

SQL Server 2000 with Cisco Unity System Preparation Assistant 5-6

updates for Windows, Internet Explorer, and SQL Server 2000 or MSDE 2000 5-10

virus-scanning software 5-12

voice cards 3-1

Windows 2000 Server using the PCD 4-4, 4-6

Windows components with Cisco Unity System Preparation Assistant 5-6

Windows Server 2003 using the PCD 4-4

Integrated Windows authentication

advantages and disadvantages of 10-2

how it works with Cisco Unity Administrator 10-3

using with Cisco Unity Administrator 10-2

integrating phone system with Cisco Unity 8-9

Intel Dialogic. See voice cards

Intel NetStructure PBX-IP Media Gateway (PIMG) A-11

IP address

assigning 5-12

verifying 5-13

J

jumpers and switches

D/240PCI-T1 A-9

D/41EPCI A-2

D/41JCT-LS and D/41JCT-Euro A-4

L

license files

default for Cisco Unity demonstration system 5-6

getting a replacement copy 5-5

installing 8-6

obtaining 5-4

local services account 7-2

logs

SQL Server 2000 or MSDE 2000, moving 8-19

M

MAC address of Cisco Unity server 5-4

mailbox store, creating 6-5

message store, configuring Cisco Unity for 8-7

message store services account

creating 7-2

description 7-2

granting permissions with Cisco Unity Permissions wizard 7-4

Microsoft Certificate Services component, installing 8-2

Microsoft updates, installing 5-10

missing-drivers error message 3-1

monitoring software, installing 9-1

moving

SQL Server 2000 or MSDE 2000 databases and transaction logs 8-19

MSDE 2000

installing administration software for 5-9

installing with Cisco Unity System Preparation Assistant 5-6

moving databases and transaction logs 8-19

setting sa password 5-9

N

network

securing Cisco Unity server 8-22

verifying connection 5-13

network interface card. See NIC 5-2

NIC

configuration utility, installing 5-3

configuring dual 5-2

non-universal PCI cards, slot placement 3-1

NTLM authentication 10-2

O

obtaining license files 5-4

optional software, installing 9-2

organizational units, creating 6-5

P

PAK, location of 5-4

partitions, creating 4-11

partner Exchange server, determining 6-1

Password Hardening wizard, running 8-8

passwords

changing for the Example Administrator account 8-18

sa for MSDE 2000 5-9

setting default 8-8

PBX-IP Media Gateway (PIMG) A-11

PBXLink boxes, downloading firmware 2-3

peripheral devices, attaching 3-4

permissions

granting with Cisco Unity Permissions wizard 7-4

manually setting Exchange 7-5

Permissions wizard, running 7-4

phone system

integrating with Cisco Unity and testing integration 8-9

making connections from 3-4

PIMG units A-11

connecting phone system to 3-4

PIMG units, downloading firmware 2-3

product authorization key, location of 5-4

R

RAID arrays

configuring 4-3

re-enabling

Cisco Security Agent service 8-22

virus-scanning services 8-22

registering Cisco Unity software 5-4

restarting

Cisco Unity server B-2

RSA SecurID, installing 9-2

S

sa password, setting for MSDE 2000 5-9

schema, extending Active Directory for Cisco Unity 6-5

securing

Cisco Unity and the Cisco Unity server 8-22

Example Administrator account against toll fraud 8-18

servers

restarting B-2

shutting down B-2

Server Updates wizard

downloading latest 2-3

Server Updates wizard, running 5-10

service packs

downloading latest 2-3

installing with Cisco Unity System Preparation Assistant 5-6

services, configuring Cisco Unity 8-6

setting

Exchange permissions, manually 7-5

permissions with Cisco Unity Permissions wizard 7-4

sa password for MSDE 2000 5-9

setting up

Cisco Unity Administrator and Status Monitor to use SSL 8-15

the Cisco PCA to use SSL 8-9

Setup program, Cisco Unity 8-3

shutting down

Cisco Unity server B-2

software

configuring for D/120JCT-Euro voice card A-7

configuring for D/240PCI-T1 voice card A-10

configuring for PIMG units A-12

downloading for installation 2-2

exiting Cisco Unity B-1

installing Cisco Unity 8-3

installing Exchange 2003 administration on the Cisco Unity server 6-3

installing optional 9-2

registering Cisco Unity 5-4

starting Cisco Unity B-3

SQL Server 2000

installing Enterprise Manager for MSDE 2000 5-9

installing with Cisco Unity System Preparation Assistant 5-6

moving databases and transaction logs 8-19

SSL

determining whether to use 8-2

installing Microsoft Certificate Services component 8-2

setting up Cisco Unity Administrator and Status Monitor to use 8-15

setting up the Cisco PCA to use 8-9

starting

Cisco Unity software B-3

Status Monitor, setting up to use SSL 8-15

switches and jumpers

D/240PCI-T1 A-9

D/41EPCI A-2

D/41JCT-LS and D/41JCT-Euro A-4

T

TCP/IP properties, configuring 5-12

toll fraud, preventing 8-18

transaction logs

moving SQL Server 2000 or MSDE 2000 8-19

U

UDDI Services, do not install 4-8

universal PCI voice cards, slot placement 3-1

unknown PCI device error message 3-1

updates

installing Windows, Internet Explorer, and SQL Server 2000 or MSDE 2000 5-10

userva switch, adding to boot.ini for more than 96 ports 4-12

utilities

Windows 2000 Server installation, on disc from server manufacturer 4-9

Windows Server 2003 installation, on disc from server manufacturer 4-8

UTIM. See Cisco Unity Telephony Integration Manager

V

verifying IP address and network connection 5-13

virus scanning

disabling services 5-14

excluding directory in which Cisco Unity is installed 8-15

installing software 5-12

re-enabling services 8-22

voice cards

D/120JCT-Euro A-4

D/120JCT-LS A-4

D/240PCI-T1 A-8

D/41EPCI A-1

D/41JCT-Euro A-1

D/41JCT-LS A-1

disabling Found New Hardware wizard for 5-11

installing 3-1

slot placement 3-1

W

Windows 2000 Server

installing using the PCD 4-4, 4-6

Windows components, installing with Cisco Unity System Preparation Assistant 5-6

Windows Explorer, changing folder settings in 5-10

Windows Server 2003

installing using the PCD 4-4

UDDI Services, do not install 4-8