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Release Notes for Cisco Unified Messaging Gateway Release 8.6 and Cisco Unified SRSV-CUE Release 8.6

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Release Notes for Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6

Table Of Contents

Release Notes for Cisco UMG Release 8.6
and Cisco Unified SRSV-CUE Release 8.6

System Requirements

Hardware Supported by Cisco UMG Release 8.6

Hardware Supported by Cisco Unified SRSV-CUE Release 8.6

Network Modules Supported by Cisco UMG Release 8.6

Network Modules Supported by Cisco Unified SRSV-CUE Release 8.6

Hardware SKUs for Cisco UMG Release 8.6

Hardware SKUs for Cisco Unified SRSV-CUE Release 8.6

Software SKUs for Cisco UMG Release 8.6

Software SKUs for Cisco Unified SRSV-CUE Release 8.6

Feature Licenses for Cisco UMG Release 8.6

Software Licenses and Factory System Limits for Cisco Unified SRSV-CUE Release 8.6

File Packages for Cisco UMG Release 8.6

File Packages for Cisco Unified SRSV-CUE Release 8.6

Software Compatibility for Cisco UMG Release 8.6 SRSV and E-SRST Licenses

Software Compatibility for Cisco UMG Release 8.6 VPIM Licenses

Software Compatibility for Cisco Unified SRSV-CUE Release 8.6

Determining the Software Version

Limitations

New Features and Enhancements

Caveats

Using the Bug Toolkit

Open Caveats for Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6

Additional References

Obtaining Documentation and Submitting a Service Request


Release Notes for Cisco UMG Release 8.6
and Cisco Unified SRSV-CUE Release 8.6


Last updated: June 21, 2011, OL-25439-01

These release notes support Cisco Unified Messaging Gateway (Cisco UMG) Release 8.6 and Cisco Unified Survivable Remote Site Voicemail-Cisco Unity Express (Cisco Unified SRSV-CUE) Release 8.6.


Note The user documentation for Cisco UMG and Cisco Unified SRSV-CUE refers to this release as 8.6. Release 8.6.1 is the first released version for Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6.


These Release Notes contain the following sections:

System Requirements

Limitations

New Features and Enhancements

Caveats

Additional References

Obtaining Documentation and Submitting a Service Request

System Requirements

Hardware Supported by Cisco UMG Release 8.6

Hardware Supported by Cisco Unified SRSV-CUE Release 8.6

Network Modules Supported by Cisco UMG Release 8.6

Network Modules Supported by Cisco Unified SRSV-CUE Release 8.6

Hardware SKUs for Cisco UMG Release 8.6

Hardware SKUs for Cisco Unified SRSV-CUE Release 8.6

Software SKUs for Cisco UMG Release 8.6

Software SKUs for Cisco Unified SRSV-CUE Release 8.6

Feature Licenses for Cisco UMG Release 8.6

Software Licenses and Factory System Limits for Cisco Unified SRSV-CUE Release 8.6

File Packages for Cisco UMG Release 8.6

File Packages for Cisco Unified SRSV-CUE Release 8.6

Software Compatibility for Cisco UMG Release 8.6 SRSV and E-SRST Licenses

Software Compatibility for Cisco UMG Release 8.6 VPIM Licenses

Software Compatibility for Cisco Unified SRSV-CUE Release 8.6

Determining the Software Version

Hardware Supported by Cisco UMG Release 8.6

Table 1 lists supported hardware platforms and the minimum Cisco IOS software release required to support the hardware platform.

Table 1 Cisco UMG Release 8.6: Supported Platforms and Minimum Cisco IOS Release Required

Cisco Platform
Cisco UMG Enhanced Network Module (NME-UMG)
Cisco UMG Enhanced Network Module Extended Capacity (NME-UMG-EC)
Cisco UMG on SM-SRE-700-K9
Cisco UMG on SM-SRE-900-K9

Cisco 2811
Cisco 2821
Cisco 2851

12.2(24)T

12.2(24)T

Cisco 2911
Cisco 2921
Cisco 2951

15.0(1)M1

15.0(1)M1

15.0(1)M

15.0(1)M

Cisco 3825
Cisco 3845

12.2(24)T

12.2(24)T

Cisco 3925
Cisco 3945

15.0(1)M1

15.0(1)M1

15.0(1)M

15.0(1)M

Cisco 3925E
Cisco 3945E

15.0(1)M1

15.0(1)M1

15.1(1)T

15.1(1)T

1 The NME-UMG and NME-UMG-EC are supported on the Cisco 29xx and 39xx platforms using the SM-NM-ADAPTR.



Note A different Cisco IOS software release may be required depending on the version of Cisco Unified Communications Manager Express (CUCME) or Cisco Unified Survivable Remote Site Telephony (SRST) being used. See Table 19 for information.


Hardware Supported by Cisco Unified SRSV-CUE Release 8.6

Table 2 lists the supported platforms and the minimum Cisco IOS release required to support Cisco Unified SRSV-CUE Release 8.6.

Table 2 Cisco Unified SRSV-CUE Release 8.6: Supported Platforms and Minimum Cisco IOS Release Required 

Cisco Platform
NME-CUE
AIM2-CUE-K9
Cisco Unity Express ISE-CUE module installed in Cisco 1861 1
Cisco Unified SRSV-CUE on ISM-SRE-300-K9
Cisco Unified SRSV-CUE on SM-SRE-700-K9
Cisco Unified SRSV-CUE on SM-SRE-900-K9

Cisco 1861

12.4(11)XW
12.4(20)T

Cisco 2801

12.4(24)T

Cisco 2811
Cisco 2821
Cisco 2851

12.4(24)T
15.0(1)M

12.4(24)T
15.0(1)M

Cisco 2901

15.0(1)M

Cisco 2911
Cisco 2921
Cisco 2951

15.0(1)M2

 

15.0(1)M

15.0(1)M

15.0(1)M

Cisco 3825
Cisco 3845

12.4(24)T
15.0(1)M

12.4(24)T
15.0(1)M

Cisco 3925
Cisco 3945

15.0(1)M1

15.0(1)M

15.0(1)M

15.0(1)M

Cisco 3925E
Cisco 3945E

15.1(1)T1

15.1(1)T

15.1(1)T

1 The ISE-CUE module is pre-installed in the 1861 and cannot be removed. The Cisco 1861 ships with the IOS release pre-installed.

2 The SM-NM-ADAPTR is required to install NME-CUE on the Cisco 29xx and 39xx platforms.


Network Modules Supported by Cisco UMG Release 8.6

Table 3 lists the network modules supported by Cisco UMG and their respective capacities.

Table 3 Cisco UMG Release 8.6: Supported Network Modules

Model
Maximum number of Cisco Unity Express endpoints supported per Cisco UMG network module
Number of subscribers on Cisco Unity Express endpoints supported per system of 20 Cisco UMGs
Maximum number of branch voicemail servers supported per Cisco UMG network module

NME-UMG

250

125,000

250

NME-UMG-EC

1,000

500,000

1,000

Cisco UMG on SM-SRE-700-K9

1,000

500,000

1,000

Cisco UMG on SM-SRE-900-K9

1,000

500,000

1,000



NoteYour system can only have one Cisco Unified Communications Manager per Cisco UMG.

Your system can have up to ten 10 Cisco Unity Connection systems per Cisco UMG.

A system of 20 Cisco UMGs comprises both primary and secondary messaging gateways; therefore such a system supports 500,000 subscribers instead of 1,000,000.

Do not combine the NME-UMG and NME-UMG-EC network modules into a single system. Because the messaging gateways must be synchronized, they must all be able to accommodate the same size of data dump.


Network Modules Supported by Cisco Unified SRSV-CUE Release 8.6

Table 3 lists the modules supported by Cisco Unified SRSV-CUE Release 8.6 and their respective capacities.

Table 4 Cisco Unified SRSV-CUE Release 8.6: Supported Modules and Capacities

Module
Number of included ports per module
Number of ports supported per module
Number of subscribers on Cisco Unity Express endpoints supported per module

1861

6

6

100

NME-CUE

8

32

800

AIM2-CUE-K9

6

8

200

ISM-SRE-300-K9

2

12

300

SM-SRE-700-K9

4

48

1250

SM-SRE-900-K9

4

64

1550


Hardware SKUs for Cisco UMG Release 8.6

Table 5 shows the hardware SKUs for Cisco UMG Release 8.6.

Table 5 Cisco UMG Release 8.6: Hardware SKUs

SKU
Description

NME-UMG

Cisco Unified Messaging Gateway

NME-UMG-EC

Cisco Unified Messaging Gateway Expanded Capacity

SM-SRE-700-K9

Services Module (SM) 700 with Services Ready Engine

SM-SRE-900-K9

Services Module (SM) 900 with Services Ready Engine


Hardware SKUs for Cisco Unified SRSV-CUE Release 8.6

Table 6 shows the hardware SKUs for Cisco Unified SRSV-CUE Release 8.6.

Table 6 Cisco Unified SRSV-CUE Release 8.6: Hardware SKUs

SKU
Description

NME-CUE

Cisco Unity Express NME

AIM2-CUE-K9

Cisco Unity Express AIM2

ISM-SRE-300-K9

Internal Services Module (ISM) 300 with Services Ready Engine

SM-SRE-700-K9

Services Module (SM) 700 with Services Ready Engine

SM-SRE-900-K9

Services Module (SM) 900 with Services Ready Engine


Software SKUs for Cisco UMG Release 8.6

Table 7 shows the software SKUs for Cisco UMG Release 8.6.

Table 7 Cisco UMG Release 8.6: Software SKUs

SKU
Description

SUMG-NME-86-K9

Cisco Unified Messaging Gateway NME Software Release 8.6

SUMG-NME-EC-86-K9

Cisco Unified Messaging Gateway NME-UMG-EC Software Release 8.6

SUMG-SM7-86-K9

Cisco Unified Messaging Gateway SM SRE 700 Software Release 8.6

SUMG-SM9-86-K9

Cisco Unified Messaging Gateway SM SRE 900 Software Release 8.6


Software SKUs for Cisco Unified SRSV-CUE Release 8.6

Table 8 shows the software SKUs for Cisco Unified SRSV-CUE Release 8.6.

Table 8 Cisco Unified SRSV-CUE Release 8.6: Software SKUs

SKU
Description

SCUE-SV-NME-86-K9

Cisco Unity Express NME Software Release 8.6

SCUE-SV-A2-86-K9

Cisco Unity Express AIM2 Software Release 8.6

SCUE-SV-ISM-86-K9

Cisco Unity Express ISM SRE Software Release 8.6

SCUE-SV-SM7-86-K9

Cisco Unity Express SM SRE 700 Software Release 8.6

SCUE-SV-SM9-86-K9

Cisco Unity Express SM SRE 900 Software Release 8.6


Feature Licenses for Cisco UMG Release 8.6

Cisco UMG Release 8.6 requires that feature licenses be purchased. Note the following:

Licensing is based on the Cisco Software Licensing (CSL) feature.

This release uses licensing for legacy Cisco UMG functionality; both Cisco Unified Survivable Remote Site Voicemail (SRSV) and Voice Profile for Internet Mail (VPIM) nodes are licensed.

Evaluation licenses are supported.

If your system has a secondary Cisco UMG for high availability, you must purchase additional licenses for the secondary Cisco UMG.

If implementing the Cisco Unified SRSV solution, you must also order the feature licenses for the Cisco Unified SRSV-CUE for the branch site. For more information, see Software Licenses and Factory System Limits for Cisco Unified SRSV-CUE Release 8.6.

The Cisco UMG licenses support connecting multiple voicemail systems together for directory services. The licenses allow the Cisco UMG to connect to a maximum number of voicemail systems or nodes. The licenses do not apply to the number of mailboxes or users per node.

The number of nodes supported depends on the Cisco UMG licenses purchased, per Table 9.

Table 9 Cisco UMG Release 8.6: Feature Licenses 

SKU
Licensed Feature Name
Quantity per License
Quantity Max. for NME-UMG
Quantity Max. for NME-UMG-EC
Quantity Max. for SM-SRE-700-K9
Quantity Max. for SM-SRE-900-K9

FL-SRST-NODE-25

CUMG-SRST-NODE

25

250

1000

1000

1000

FL-SRSV-NODE-25

CUMG-SRSV-NODE

25

250

1000

1000

1000

FL-VPIM-NODE-25

CUMG-VPIM-NODE

25

250

1000

1000

1000

L-FL-SRST-NODE-251

CUMG-SRST-NODE

25

250

1000

1000

1000

L-FL-SRSV-NODE-251

CUMG-SRSV-NODE

25

250

1000

1000

1000

L-FL-VPIM-NODE-251

CUMG-VPIM-NODE

25

250

1000

1000

1000

1 The "L-" prefix indicates that the license is delivered electronically ("E-delivery").


If you order the Cisco UMG Release 8.6 software and licenses when you order the Cisco UMG hardware modules and routers, the factory installs the software and licenses on the modules for you. No additional key or code is required to enable the license. However, if you order spare licenses after the original hardware purchase, you will get a product activation key (PAK) that can be used to generate a license from http://www/cisco.com/go/license.

Software Licenses and Factory System Limits for Cisco Unified SRSV-CUE Release 8.6

This section describes the software licenses and system limits for Cisco Unified SRSV-CUE Release 8.6. Mailbox and voice port sessions are licensed in Cisco Unified SRSV-CUE Release 8.6. Table 10 describes the types of licenses supported, count for each license, and the maximum count for resource.

Table 10 Cisco Unified SRSV-CUE Release 8.6: Supported Licenses

License Type
Supported License SKUs
Quantity Per License
Max Quantity
     
1861
AIM2-CUE-K9
NME-CUE
SRSV-CUE on ISM-SRE-300-
K9
SRSV-CUE on SM-SRE-700-
K9
SRSV-CUE on SM-SRE-900-K9

Mailboxes

FL-SRSV-MBX-5

5

65

150

750

260

1210

1510

Voice Ports

FL-SRSV-PORT-2

2

6

8

32

12

48

64


Table 11 lists the number of voice ports that are installed by default.

Table 11 Cisco Unified SRSV-CUE Release 8.6: Default Voice
Ports Installed 

Module
Number of voice ports
installed by default

1861

6

NME-CUE

8

AIM2-CUE-K9

6

ISM-SRE-300-K9

2

SM-SRE-700-K9

4

SM-SRE-900-K9

4


Factory-set system limits are different for each module type. See Table 12 for the factory-set limits supported for each module.

Table 12 Cisco Unified SRSV-CUE Release 8.6: Voicemail Limits 

Voicemail Limits
1861
AIM2-CUE-K9
NME-CUE
ISM-SRE-300-K9
SM-SRE-700-K9
SM-SRE-900-K9

Total mailbox storage

14 hours
(840 minutes)

40 hours
(2400 minutes)

750 hours
(45,000 minutes)

60 hours
(3600 minutes)

1210 hours
(72,600 minutes)

1510 hours
(90,600 minutes)

Number of groups

30

30

40

40

40

40

Number of group owners

100

100

400

400

400

400

Number of group members

200

200

1000

1000

1000

1000

Number of public distribution lists

200

200

200

200

200

200

Number of languages supported

2

2

5

5

5

5

Number of SIP/JTAPI triggers

8

8

16

16

16

16

Number of custom scripts

12

12

16

16

16

16

Number of custom auto attendant applications (non system)

4

4

8

8

8

8

Custom prompts capacity (meg1 /minute) per installed language

25/50

25/50

125/250

125/250

125/250

125/250

Number of days of historical data stored

90

90

365

365

365

365

Number of simultaneous historical reporting clients supported

2

2

2

2

2

2

1 Meg is for engineering use.


File Packages for Cisco UMG Release 8.6

Table 13 lists the file packages available in Cisco UMG Release 8.6 for the NME-UMG and the NME-UMG-EC. Table 14 lists the file packages available in Cisco UMG Release 8.6 for the SM-SRE-700-K9 and SM-SRE-900-K9 modules.

Table 13 Cisco UMG Release 8.6: NME-UMG and NME-UMG-EC File Packages 

Filename
Description

umg-installer.nmx.8.6.1

Boot helper binary image for installation recovery work associated with the Cisco UMG application on the NME-UMG and NME-UMG-EC network modules.

umg-full-k9.nmx.8.6.1.prt1

Package payload containing all data and executable files associated with the Cisco UMG full installation on NME-UMG and NME-UMG-EC network modules.

umg-installer-k9.nmx.8.6.1.prt1

Archive of all data and executable files for the installer subsystem associated with the Cisco UMG application on the NME-UMG or NME-UMG-EC network module.

umg-k9.nmx.8.6.1.pkg

Main package for the Cisco UMG application on the NME-UMG and NME-UMG-EC network modules.


Table 14 Cisco UMG Release 8.6: SM-SRE-700-K9 and SM-SRE-900-K9 File Packages 

Filename
Description

umg-installer.SPA.sme.8.6.1

Boot helper binary image for installation recovery work associated with the Cisco UMG application on the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.

umg-full-k9.SPA.sme.8.6.1.prt1

Package payload containing all data and executable files associated with the Cisco UMG full installation on the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.

umg-installer-k9.SPA.sme.8.6.1.prt1

Archive of all data and executable files for the installer subsystem associated with the Cisco UMG application the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.

umg-k9.SPA.sme.8.6.1.pkg

Main package for the Cisco UMG application on the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.

umg-k9.SPA.sme.8.6.1.key

Application key package for the Cisco UMG application on the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.

umg-k9.SPA.sme.8.6.1.pkg.install.sre

Installer package for the Cisco UMG application on the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.

umg-k9.SPA.sme.8.6.1.pkg.install.sre.header

Header installation package for the Cisco UMG application on the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.

umg-k9.SPA.sme.8.6.1.zip

Zip file of all of the above files.


File Packages for Cisco Unified SRSV-CUE Release 8.6

Table 15 lists the file packages available for Cisco Unified SRSV-CUE Release 8.6 for the NME-CUE and AIM2-CUE-K9. Table 16 lists the file packages available for the ISM-SRE-300-K9 and SM-SRE-700-K9. Table 17 lists the file packages available for the Cisco 1861.

Table 15 Cisco Unified SRSV-CUE Release 8.6 Module File Packages for the NME-CUE and AIM2-CUE-K9 

Filename
Description

srsv-installer.nmx.8.6.1

Boot helper binary image for installation recovery work associated with the Cisco Unified SRSV-CUE application on the NME-CUE and AIM2-CUE-K9 modules.

srsv-vm-full-k9.nmx.8.6.1.prt1

Package payload containing all data and executable files associated with the Cisco Unified SRSV-CUE full installation on NME-CUE and AIM2-CUE-K9 modules.

srsv-vm-installer-k9.nmx.8.6.1.prt1

Archive of all data and executable files for the installer subsystem associated with the Cisco Unified SRSV-CUE application on the NME-CUE or AIM2-CUE-K9 module.

srsv-vm-k9.nmx.8.6.1.pkg

Main package for the Cisco Unified SRSV-CUE application on the NME-CUE and AIM2-CUE-K9 modules.

srsv-vm-k9.nmx.8.6.1.zip

Compressed archive of all package files, except the language payloads, associated with the Cisco Unified SRSV-CUE application on the NME-CUE or AIM2-CUE-K9 module.

srsv-vm-langpack.nmx.8.6.1.pkg

Main package for languages supported by the Cisco Unified SRSV-CUE application on the NME-CUE or AIM2-CUE-K9 module.

Language pack files:

Language:

srsv-vm-ar_SA-langpack.nmx.8.6.1.prt1

Arabic (Saudi Arabia)

srsv-vm-zh_CN-langpack.nmx.8.6.1.prt1

Chinese (China)

srsv-vm-zh_TW-langpack.nmx.8.6.1.prt1

Chinese (Taiwan)

srsv-vm-zh_HK-langpack.nmx.8.6.1.prt1

Chinese (Hong Kong)

srsv-vm-da_DK-langpack.nmx.8.6.1.prt1

Danish

srsv-vm-nl_NL-langpack.nmx.8.6.1.prt1

Dutch

srsv-vm-en_GB-langpack.nmx.8.6.1.prt1

English (UK)

srsv-vm-en_US-langpack.nmx.8.6.1.prt1

English (US)

srsv-vm-fr_CA-langpack.nmx.8.6.1.prt1

French (Canada)

srsv-vm-fr_FR-langpack.nmx.8.6.1.prt1

French (France)

srsv-vm-de_DE-langpack.nmx.8.6.1.prt1

German

srsv-vm-iw_IL-langpack.nmx.8.6.1.prt1

Hebrew

srsv-vm-hu_HU-langpack.nmx.8.6.1.prt1

Hungarian

srsv-vm-it_IT-langpack.nmx.8.6.1.prt1

Italian

srsv-vm-ja_JP-langpack.nmx.8.6.1.prt1

Japanese

srsv-vm-ko_KR-langpack.nmx.8.6.1.prt1

Korean

srsv-vm-no_NO-langpack.nmx.8.6.1.prt1

Norwegian

srsv-vm-pt_BR-langpack.nmx.8.6.1.prt1

Portuguese (Brazil)

srsv-vm-pt_PT-langpack.nmx.8.6.1.prt1

Portuguese (Portugal)

srsv-vm-ru_RU-langpack.nmx.8.6.1.prt1

Russian

srsv-vm-es_CO-langpack.nmx.8.6.1.prt1

Spanish (Colombia)

srsv-vm-es_ES-langpack.nmx.8.6.1.prt1

Spanish (Europe)

srsv-vm-es_SE-langpack.nmx.8.6.1.prt1

Swedish

srsv-vm-tr_TR-langpack.nmx.8.6.1.prt1

Turkish


Table 16 Cisco Unified SRSV-CUE Release 8.6 Module File Packages for the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 

Filename
Description

srsv-installer.SPA.sme.8.6.1

Boot helper binary image for installation recovery work associated with the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.

srsv-vm-full-k9.SPA.sme.8.6.1.prt1

Package payload containing all data and executable files associated with the Cisco Unified SRSV-CUE full installation on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.

srsv-vm-installer-k9.SPA.sme.8.6.1.prt1

Archive of all data and executable files for the installer subsystem associated with the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.

srsv-vm-k9.SPA.SPA.sme.8.6.1.key

Application key package for the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.

srsv-vm-k9.SPA.sme.8.6.1.pkg

Main package for the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.

srsv-vm-k9.SPA.sme.8.6.1.pkg.install.sre

Installer package for the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.

srsv-vm-k9.SPA.sme.8.6.1.pkg.install.sre.header

Header installation package for the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.

srsv-vm-k9.SPA.sme.8.6.1.zip

Compressed archive of all package files, except the language payloads, associated with the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.

srsv-vm-k9.SPA.upgrade.sme.8.6.1.zip

Zip file of all the files required for an upgrade for the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.

srsv-vm-langpack.sme.8.6.1.pkg

Main package for languages supported by the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.

Language pack files:

Language:

srsv-vm-ar_SA-langpack.sme.8.6.1.prt1

Arabic (Saudi Arabia)

srsv-vm-zh_CN-langpack.sme.8.6.1.prt1

Chinese (China)

srsv-vm-zh_HK-langpack.sme.8.6.1.prt1

Chinese (Hong Kong)

srsv-vm-zh_TW-langpack.sme.8.6.1.prt1

Chinese (Taiwan)

srsv-vm-da_DK-langpack.sme.8.6.1.prt1

Danish

srsv-vm-nl_NL-langpack.sme.8.6.1.prt1

Dutch

srsv-vm-en_GB-langpack.sme.8.6.1.prt1

English (UK)

srsv-vm-en_US-langpack.sme.8.6.1.prt1

English (US)

srsv-vm-fr_CA-langpack.sme.8.6.1.prt1

French (Canada)

srsv-vm-fr_FR-langpack.sme.8.6.1.prt1

French (France)

srsv-vm-de_DE-langpack.sme.8.6.1.prt1

German

srsv-vm-iw_IL-langpack.sme.8.6.1.prt1

Hebrew

srsv-vm-hu_HU-langpack.sme.8.6.1.prt1

Hungarian

srsv-vm-it_IT-langpack.sme.8.6.1.prt1

Italian

srsv-vm-ja_JP-langpack.sme.8.6.1.prt1

Japanese

srsv-vm-ko_KR-langpack.sme.8.6.1.prt1

Korean

srsv-vm-no_NO-langpack.sme.8.6.1.prt1

Norwegian

srsv-vm-pt_BR-langpack.sme.8.6.1.prt1

Portuguese (Brazil)

srsv-vm-pt_PT-langpack.sme.8.6.1.prt1

Portuguese (Portugal)

srsv-vm-ru_RU-langpack.sme.8.6.1.prt1

Russian

srsv-vm-es_CO-langpack.sme.8.6.1.prt1

Spanish (Colombia)

srsv-vm-es_ES-langpack.sme.8.6.1.prt1

Spanish (Europe)

srsv-vm-sv_SE-langpack.sme.8.6.1.prt1

Swedish

srsv-vm-tr_TR-langpack.sme.8.6.1.prt1

Turkish


Table 17 Cisco Unified SRSV-CUE Release 8.6 Module File Packages for the Cisco 1861 

Filename
Description

srsv-installer.ise.8.6.1

Boot helper binary image for installation recovery work associated with the Cisco Unified SRSV-CUE application on the Cisco 1861.

srsv-vm-full-k9.ise.8.6.1.prt1

Package payload containing all data and executable files associated with the Cisco Unified SRSV-CUE full installation on the Cisco 1861.

srsv-vm-installer-k9.ise.8.6.1.prt1

Archive of all data and executable files for the installer subsystem associated with the Cisco Unified SRSV-CUE application on the Cisco 1861.

srsv-vm-k9.ise.8.6.1.pkg

Main package for the Cisco Unified SRSV-CUE application on the Cisco 1861.

srsv-vm-k9.ise.8.6.1.zip

Compressed archive of all package files, except the language payloads, associated with the Cisco Unified SRSV-CUE application on the Cisco 1861.

srsv-vm-k9.upgrade.ise.8.6.1.zip

Zip file of all the files required for an upgrade for the Cisco Unified SRSV-CUE application on the Cisco 1861.

srsv-vm-langpack.ise.8.6.1.pkg

Main package for languages supported by the Cisco Unified SRSV-CUE application on the Cisco 1861.

Language pack files:

Language:

srsv-vm-ar_SA-langpack.ise.8.6.1.prt1

Arabic (Saudi Arabia)

srsv-vm-zh_CN-langpack.ise.8.6.1.prt1

Chinese (China)

srsv-vm-zh_TW-langpack.ise.8.6.1.prt1

Chinese (Taiwan)

srsv-vm-zh_HK-langpack.ise.8.6.1.prt1

Chinese (Hong Kong)

srsv-vm-da_DK-langpack.ise.8.6.1.prt1

Danish

srsv-vm-nl_NL-langpack.ise.8.6.1.prt1

Dutch

srsv-vm-en_GB-langpack.ise.8.6.1.prt1

English (UK)

srsv-vm-en_US-langpack.ise.8.6.1.prt1

English (US)

srsv-vm-fr_CA-langpack.ise.8.6.1.prt1

French (Canada)

srsv-vm-fr_FR-langpack.ise.8.6.1.prt1

French (France)

srsv-vm-de_DE-langpack.ise.8.6.1.prt1

German

srsv-vm-iw_IL-langpack.ise.8.6.1.prt1

Hebrew

srsv-vm-hu_HU-langpack.ise.8.6.1.prt1

Hungarian

srsv-vm-it_IT-langpack.ise.8.6.1.prt1

Italian

srsv-vm-ja_JP-langpack.ise.8.6.1.prt1

Japanese

srsv-vm-ko_KR-langpack.ise.8.6.1.prt1

Korean

srsv-vm-no_NO-langpack.ise.8.6.1.prt1

Norwegian

srsv-vm-pt_BR-langpack.ise.8.6.1.prt1

Portuguese (Brazil)

srsv-vm-pt_PT-langpack.ise.8.6.1.prt1

Portuguese (Portugal)

srsv-vm-ru_RU-langpack.ise.8.6.1.prt1

Russian

srsv-vm-es_CO-langpack.ise.8.6.1.prt1

Spanish (Colombia)

srsv-vm-es_ES-langpack.ise.8.6.1.prt1

Spanish (Europe)

srsv-vm-sv_SE-langpack.ise.8.6.1.prt1

Swedish

srsv-vm-tr_TR-langpack.ise.8.6.1.prt1

Turkish


Cisco Unified SRSV-CUE Release 8.6 supports different languages for the telephony user interface (TUI). The GUI pages and CLI commands are only available in U.S. English.

Multiple languages can be installed on the system at one time. You can install up to five languages at one time on the ISM-SRE-300-K9, SM-SRE-700-K9, SM-SRE-900-K9, and NME-CUE; and up to two languages on the AIM2-CUE-K9 and Cisco 1861.

These languages are supported in Cisco Unified SRSV-CUE Release 8.6:

Arabic (Saudi Arabia)

Chinese (Mandarin)

Chinese (Taiwan)

Chinese (Hong Kong)

Danish

Dutch

English (UK)

English (US)

French (Canada)

French (France)

German

Hebrew

Hungarian

Italian

Japanese

Korean

Norwegian

Portuguese (Brazil)

Portuguese (Portugal)

Russian

Spanish (Colombia)

Spanish (Europe)

Swedish

Turkish

Software Compatibility for Cisco UMG Release 8.6 SRSV and E-SRST Licenses

Cisco UMG Release 8.6 SRSV and E-SRST software is compatible with different versions of Cisco Unified Communications Manager, Cisco Unified SRSV-CUE, Cisco Unified Communications Manager Express-as-SRST (CUCME-as-SRST), and Cisco Unified Survivable Remote Site Telephony (SRST).

Table 18 lists the versions of the central site software with which Cisco UMG Release 8.6 is compatible. Table 19 lists the versions of the branch site software with which Cisco UMG Release 8.6 is compatible.


Note Cisco UMG Release 8.6 does not support Cisco Unity nor Cisco Unified Communications Manager Business Edition.


Table 18 Cisco UMG Release 8.6 Software Compatibility: Central Sites

Component
Release
Supported Platforms

Cisco Unified Communications Manager

7.1, 8.0, 8.5, 8.6

All Cisco Unified Communications Manager platforms

Cisco Unity Connection

7.1.31 2 , 8.0, 8.5, 8.6

All Cisco Unity Connection platforms

1 In Cisco Unity Connection Release 7.1.3, the system uploads messages that were deleted in Cisco Unified SRSV as new messages. The subscriber must manually log in to his voicemail on Cisco Unity Connection and delete the messages again. In Cisco Unity Connection Release 8.0, the system uploads deleted voicemails as deleted.

2 The auto attendant feature is not supported with Cisco Unity Connection Release 7.1.3, only with Cisco Unity Connection Release 8.0 and later.


Table 19 Cisco Unified SRSV Release 8.6 Software Compatibility: Branch Sites

Component
Release
Required IOS Release
Supported Platforms

Cisco Unified SRST or
Cisco Unified Communications Manager Express-as-SRST (CUCME-as-SRST)1

7.1
8.0
8.1
8.5
8.6

15.0(1)M
15.1(1)T
15.1(2)T
15.1(3)T

15.1(4)M

ISR, ISR-G2

Cisco Unified SRSV-CUE

8.0, 8.5, 8.6

N/A

AIM2-CUE,
NME-CUE,
ISM-SRE-300-K9,
SM-SRE-700-K9, SM-SRE-900-K9

1 CUCME-as-SRST is also known as the CUCME feature SRST Fallback Mode.


Software Compatibility for Cisco UMG Release 8.6 VPIM Licenses

Cisco UMG Release 8.6 VPIM software is compatible with different versions of Cisco Unity Express, Cisco Unity, and Avaya Interchange. Table 20 lists the versions of the different endpoints/nodes with which Cisco UMG Release 8.6 VPIM is compatible.

Table 20 Cisco UMG Release 8.6: Software Compatible with VPIM

Product
Version

Cisco Unity Express

2.3 and later versions

Cisco Unity for Microsoft Exchange only

4.2 and later versions

Cisco Unity Connection

7.0 and later versions

Avaya Interchange

5.4


Software Compatibility for Cisco Unified SRSV-CUE Release 8.6

Cisco Unified SRSV-CUE Release 8.6 is compatible with different software applications. Table 21 lists the versions of the different endpoints or nodes with which Cisco Unified SRSV-CUE Release 8.6 is compatible.


Note Neither Cisco Unity nor Cisco Unified Communication Manager Business Edition is supported in Cisco Unified SRSV-CUE Release 8.6.


Table 21 Cisco Unified SRSV-CUE Release 8.6: Compatible Software 

Component
Releases
Platform

Cisco Unified Communications Manager

7.x, 8.0, 8.5, 8.6

All Cisco Unified Communications Manager platforms

Cisco Unity Connection

7.1.31 2 , 8.0, 8.5, 8.6

All Cisco Unity Connection platforms

Cisco UMG

8.0.1:

8.0.2 and later:

NME-UMG, NME-UMG-EC

NME-UMG, NME-UMG-EC, SM-SRE-700-K9,
SM-SRE-900-K9

Cisco Unified SRSV-CUE (this product)

8.6.1

AIM2-CUE, NME-CUE,
ISM-SRE-300-K9,
SM-SRE-700-K9, SM-SRE-900-K9

Cisco Unified SRST or
Cisco Unified Communications Manager Express as SRST

7.1, 8.0, 8.1, 8.5, 8.6

ISR, ISR-G2

1 In Cisco Unity Connection Release 7.1.3, the system uploads messages that were deleted in Cisco Unified SRSV as new messages. Therefore, the subscriber must manually log in to the voicemail on Cisco Unity Connection and delete the messages again. In Cisco Unity Connection Release 8.0, the system uploads deleted voicemails as deleted.

2 The auto attendant feature is not supported with Cisco Unity Connection Release 7.1.3, only with Cisco Unity Connection Release 8.0.


Determining the Software Version

To determine the software version of Cisco UMG or Cisco Unified SRSV-CUE, perform the following steps.

Procedure


Step 1 Open a Telnet session.

Step 2 Telnet to the router by entering telnet ip-address.

Step 3 Enter the user ID and password of the router.

Step 4 Enter the following command to enter the command environment:

enable

<router_password>

On the NME-UMG, NME-UMG-EC, NME-CUE, and AIM2-CUE, enter:

service-module integrated-service-engine slot/port session

On the ISM-SRE-300-K9, enter:

service-module ism 0/0 session

On the SM-SRE-700-K9 and SM-SRE-900-K9, enter:

service-module sm slot/0 session

Step 5 Enter the following command to display the software version:

show software versions


Limitations

CSCtl51550: If your system uses Cisco Unity Connection Release 8.0 or an earlier release, scheduling information, including holidays, is not provisioned. This is because Cisco Unity Connection Release 8.0 and earlier does not support the concept of schedules and holidays.

CSCto03427: The behavior for the dial-by-extension feature is different for Cisco UMG than it is for Cisco Unity Connection. With Cisco UMG, the system allows you to dial-by-extension to configured subscribers only. With Cisco Unity Connection, the system allows you to dial-by-extension to any arbitrary number.

New Features and Enhancements

This section describes new features and enhancements in Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6.

Updated Language Support

Added support for Chinese (Taiwan), where spoken is Cantonese Chinese and written is traditional Chinese.

Automated Cisco UMG Clustering and Failover Support

Automated active-standby Cisco UMG redundancy.

The system automatically synchronizes the Cisco UMG configuration from the primary to the secondary.

Provides for fallback to the secondary Cisco Unity Connection if the primary one is unavailable.

Managed Software Upgrades for Cisco Unified SRSV-CUE Devices

Added a feature to the Cisco UMG GUI that allows you to automatically upgrade the software for a Cisco Unified SRSV-CUE device at a branch site whenever you provision the site. You can also upgrade the software manually, at times other than when you provision the site.

Call Handler Support Enhancements

Synchronized Cisco Unity Connection call handlers with Cisco UMG.

Users can now select a call handler for each site; previously, all call handlers used the standard opening greeting.

Added support for the alternate and closed call handler transfer rules.

Users can dial-by-extension at any time.

Notification Device Support

Synchronized notification devices and schedules for mobile phones, home phones, work phones, and pagers.

GUI Enhancements

Added the ability to import Cisco Unified Communications Manager and Cisco Unity Connection security certificates through the Cisco UMG GUI. This eliminates the need to manually use the CLI to upload certificates. You can either import a certificate file or paste the certificate text directly into the system.

Enhanced the activity history area of the Cisco UMG GUI by adding more information to track down voice message upload problems and by adding simplified alerts for batch uploads.

Improved the error reporting function in the Cisco UMG GUI by adding comprehensive reports of items such as conflicting settings, and by suggesting solutions to the errors.

SNMP Support

Introduced SNMP support for Cisco UMG.

Enhanced the Cisco UMG GUI to support SNMP configuration.

1861 Platform Support

Added support for the 1861 platform for Cisco Unified SRSV-CUE.

Caveats

Caveats describe unexpected behavior in Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6. Severity 1 caveats are the most serious caveats. Severity 2 caveats are less serious. Severity 3 caveats are moderate caveats, and only selected severity 3 caveats are included in the caveats document.

Using the Bug Toolkit

Open Caveats for Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6

Using the Bug Toolkit

To find the latest Cisco UMG and Cisco Unified SRSV-CUE caveat information, go to Bug Toolkit and search, by product, for Cisco Unified Messaging Gateway or Cisco Unified Survivable Remote Site Voicemail.

The following information is provided for each caveat:

Symptoms—A description of what is observed when the caveat occurs.

Conditions—The conditions under which the caveat has been known to occur.

Workaround—Solutions, if available, to counteract the caveat.


Note You must have an account on Cisco.com to use the Bug Toolkit. If you do not have an account on Cisco.com, you can register to open an account by completing the online registration form.


Procedure


Step 1 Navigate to the Bug Toolkit URL: http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl

Step 2 Log in to Cisco.com.

Step 3 Click Launch Bug Toolkit.

Step 4 Under Select Product Category, choose Voice and Unified Communications from the drop-down menu.

Step 5 Under Select Products, scroll down and highlight the following products depending on what license(s) you are running:

For SRSV, select Cisco Survivable Remote Site Voicemail

For E-SRST, select Cisco Enhanced Survivable Remote Site Telephony

For VPIM, select Cisco Unified Messaging Gateway.

Step 6 Choose the Cisco UMG or Cisco Unified SRSV-CUE version.

Step 7 (Optional) If you want to search the for keywords, enter the keyword or phrase.

Step 8 Click Use default settings.

Step 9 Click Search.

The Bug Toolkit displays a list of caveats that fit your search criteria.


Open Caveats for Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6

See the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl for the current open caveats.

Additional References

Table 22 lists the related documentation available for Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6. All Cisco UMG and Cisco Unified SRSV-CUE documentation can be found at http://www.cisco.com/en/US/products/ps8605/tsd_products_support_series_home.html.

Table 22 Cisco UMG and Cisco Unified SRSV-CUE Release 8.6: Documentation

Documentation
Title

Installation and Upgrade Guide for Cisco Unified Messaging Gateway Release 8.6

Describes how to install the Cisco UMG and Cisco Unified SRSV-CUE Release 8.6 software, including licenses. Contains upgrade information for both Cisco UMG and Cisco Unified SRSV-CUE and describes the managed upgrade process for Cisco Unified SRSV-CUE devices.

Administration Guide for Cisco Unified Messaging Gateway Release 8.6

Contains all administrator information for Cisco UMG and Cisco Unified SRSV-CUE Release 8.6. Includes information about the following:

Tasks that are performed from the GUI, including the online help

Tasks that are performed from the CLI

CLI command information for commands that are specific to Cisco UMG and Cisco Unified SRSV-CUE

Troubleshooting

Maintenance

Security

Open Source for Cisco Unified Messaging Gateway Release 8.6

Contains information about the open source software used in this release of the product.

Open Source for Cisco Unified SRSV-CUE Release 8.6

Contains information about the open source software used in this release of the product.

Software Activation for Cisco Unity Express Release 7.1 and Later Versions

Contains an overview of the software activation process.

Note Although this document is not written specifically for Cisco UMG and Cisco Unified SRSV-CUE, it still contains information that Cisco UMG and Cisco Unified SRSV-CUE users might find useful.

Cisco Unity Express VoiceMail and Auto Attendant CLI Administrator Guide for Release 3.0 and Later Versions

Describes the set of Cisco Unity Express CLI commands and tasks for configuring, managing, and maintaining Cisco Unity Express applications, such as voicemail.

Note Although this document is not written specifically for Cisco UMG and Cisco Unified SRSV-CUE, it still contains information that Cisco UMG and Cisco Unified SRSV-CUE users might find useful.


Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.