Installation and Administration Guide for Cisco Unified SRSV-CUE Release 8.0
Using the Command-Line Interface (CLI) with Cisco Unified SRSV-CUE Release 8.0
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Using the Command-Line Interface (CLI) with Cisco Unified SRSV-CUE Release 8.0

Table Of Contents

Using the Command-Line Interface (CLI) with Cisco Unified SRSV-CUE Release 8.0

license activate srsv mailboxes

license activate srsv ports

messaging-gateway srsx register

show license status application srsv

show srsv auto-attendant

show srsv configuration

show srsv subscriber call-handler


Using the Command-Line Interface (CLI) with Cisco Unified SRSV-CUE Release 8.0


Last updated: May 25, 2010

This chapter describes the CLI commands that you use to administer Cisco Unified SRSV-CUE. Many of these CLI commands are similar to the CLI commands used by Cisco Unity Express. For more information about the Cisco Unity Express CLI commands, see the Cisco Unity Express Command Reference for 3.0 and Later Versions.

In addition to the Cisco Unity Express CLI commands documented in the aforementioned guide, the following commands apply to Cisco Unified SRSV-CUE.

license activate srsv mailboxes

license activate srsv ports

messaging-gateway srsx register

show license status application srsv

show srsv auto-attendant

show srsv configuration

show srsv subscriber call-handler

license activate srsv mailboxes

To activate the licenses for Cisco Unified SRSV-CUE mailboxes, use the license activate srsv mailboxes command in Cisco Unified SRSV-CUE mode. Using the no form of this command sets the usage to zero and disables the feature.

license activate srsv mailboxes number

no license activate srsv mailboxes

Syntax Description

number

The number of mailboxes to activate. Must be a multiple of 5.


Command Modes

Cisco SRSV-CUE EXEC

Command History

Cisco Unified SRSV-CUE Release
Modification

8.0

This command was introduced.


Examples

The following example illustrates the use of the license activate srsv mailboxes command when the license has not yet been activated:

se-192-1-1-171# license activate srsv mailboxes 10

Evaluation licenses are being activated in the device for the following feature(s): 

        Feature Name: SRSV-CUE-MBX

PLEASE  READ THE  FOLLOWING TERMS  CAREFULLY. INSTALLING THE LICENSE OR
LICENSE  KEY  PROVIDED FOR  ANY CISCO  PRODUCT  FEATURE  OR  USING SUCH
PRODUCT  FEATURE  CONSTITUTES  YOUR  FULL ACCEPTANCE  OF  THE FOLLOWING
TERMS. YOU MUST NOT PROCEED FURTHER IF YOU ARE NOT WILLING TO  BE BOUND
BOUND BY ALL THE TERMS SET FORTH HEREIN.

You hereby  acknowledge  and  agree that  the  product feature  license
is terminable and that the product  feature  enabled  by  such  license
may  be  shut  down or  terminated by  Cisco  after  expiration of  the
applicable  term  of  the license  (e.g., 30-day  trial  period). Cisco
reserves the  right to terminate or shut down  any such product feature
electronically  or by  any other  means available. While alerts or such
messages  may  be provided, it is  your sole  responsibility to monitor
your terminable  usage of any  product  feature enabled by  the license
and to ensure that your systems and  networks are prepared for the shut
down of the product feature. You acknowledge  and agree that Cisco will
not have any liability  whatsoever for  any damages, including, but not
limited to, direct, indirect, special, or consequential damages related
to any product  feature  being shutdown or terminated. By clicking  the
"accept" button  or typing "yes" you are  indicating  you have read and
agree to be bound by all the terms provided herein.
ACCEPT? [y/n]?y

License activation count saved for use at next reload

The following example illustrates the use of the license activate srsv mailboxes command when the license has already been activated:

se-192-1-1-149# license activate srsv mailboxes 25

Current license already active, count saved for use at next reload

The following example illustrates the use of the license activate srsv mailboxes command to disable the licenses:

se-192-1-1-149# no license activate srsv mailboxes

License will be disabled at next reload

Related Commands

Command
Description

show license status application srsv

Displays the Cisco Unified SRSV-CUE license status.


license activate srsv ports

To activate the license for Cisco Unified SRSV-CUE ports, use the license activate srsv ports command in Cisco Unified SRSV-CUE EXEC mode. Using the no form of this command sets the usage to zero and disables the feature.

license activate srsv ports number

no license activate srsv ports

Syntax Description

number

The number of ports to activate. Must be a multiple of 2.


Command Modes

Cisco Unified SRSV-CUE EXEC

Command History

Cisco Unified SRSV-CUE Release
Modification

8.0

This command was introduced.


Examples

The following example illustrates the use of the license activate srsv ports command when the license has not yet been activated:

se-192-1-1-171# license activate srsv ports 4

Evaluation licenses are being activated in the device for the following feature(s): 

        Feature Name: SRSV-CUE-PORT

PLEASE  READ THE  FOLLOWING TERMS  CAREFULLY. INSTALLING THE LICENSE OR
LICENSE  KEY  PROVIDED FOR  ANY CISCO  PRODUCT  FEATURE  OR  USING SUCH
PRODUCT  FEATURE  CONSTITUTES  YOUR  FULL ACCEPTANCE  OF  THE FOLLOWING
TERMS. YOU MUST NOT PROCEED FURTHER IF YOU ARE NOT WILLING TO  BE BOUND
BOUND BY ALL THE TERMS SET FORTH HEREIN.

You hereby  acknowledge  and  agree that  the  product feature  license
is terminable and that the product  feature  enabled  by  such  license
may  be  shut  down or  terminated by  Cisco  after  expiration of  the
applicable  term  of  the license  (e.g., 30-day  trial  period). Cisco
reserves the  right to terminate or shut down  any such product feature
electronically  or by  any other  means available. While alerts or such
messages  may  be provided, it is  your sole  responsibility to monitor
your terminable  usage of any  product  feature enabled by  the license
and to ensure that your systems and  networks are prepared for the shut
down of the product feature. You acknowledge  and agree that Cisco will
not have any liability  whatsoever for  any damages, including, but not
limited to, direct, indirect, special, or consequential damages related
to any product  feature  being shutdown or terminated. By clicking  the
"accept" button  or typing "yes" you are  indicating  you have read and
agree to be bound by all the terms provided herein.
ACCEPT? [y/n]?y

License activation count saved for use at next reload

The following example illustrates the use of the license activate srsv ports command when the license has already been activated:

se-192-1-1-149# license activate srsv ports 6

Current license already active, count saved for use at next reload

The following example illustrates the use of the license activate srsv ports command to disable the licenses:

se-192-1-1-149# no license activate srsv ports

License will be disabled at next reload

Related Commands

Command
Description

show license status application srsv

Displays the Cisco Unified SRSV-CUE license status.


messaging-gateway srsx register

To register a Cisco Unified SRSV-CUE device with Cisco UMG so that it can begin the provisioning process, use the messaging-gateway srsx register command in Cisco Unified SRSV-CUE EXEC mode.

messaging-gateway srsx register address user user_name password passwordsrst-gateway IP_address ] [ site-name site_name ] [ pat-port port_number ]

Syntax Description

address

Fully specified domain name or IP address of the Cisco UMG to which the Cisco Unified SRSV-CUE device is being registered.

user_name

User name of the administrator who is registering the Cisco Unified SRSV-CUE device. This user must belong to a group with a privilege containing the srsv-registration operation. Operations are set using the Cisco UMG GUI.

password

Password of the administrator who is registering the Cisco Unified SRSV-CUE device.

IP_address

Fully specified domain name or address of telephony service local to the site that can route voice calls when the Cisco Unified SRSV-CUE device is in operation. If the Cisco Unified SRSV-CUE device is deployed on a local network, this must be the local address to the Cisco Unified SRSV-CUE device that provides telephony services during loss of connection to the central site.

site_name

The site to which the Cisco Unified SRSV-CUE device is bound. If the site is already bound to a different Cisco Unified SRSV-CUE device or if this Cisco Unified SRSV-CUE device is bound to a different site, the administrator must confirm the binding before registration will complete.

port_number

The PAT port number that the Cisco UMG uses to reach the Cisco Unified SRSV-CUE device. This port number specifies the port on the public side of the NAT that maps to port 80 (or port 443 when TLS is enabled) in order to communicate to the Cisco Unified SRSV-CUE device.


Command Modes

Cisco Unified SRSV-CUE EXEC

Command History

Cisco Unified SRSV-CUE Release
Modification

8.0

This command was introduced.


Usage Guidelines

If SSL/TLS security is used on Cisco UMG, then SSL/TLS must be configured on the Cisco Unified SRSV-CUE device before registering.

If Cisco UMG detects a problem with the Cisco Unified SRSV-CUE device during registration, it sends a message to the Cisco Unified SRSV-CUE device. There are two problems that can occur: Cisco UMG detects that NAT is enabled but no PAT port has been supplied, or a site name is passed but the Cisco Unified SRSV-CUE device cannot be bound to that site.

Examples

The following example illustrates the use of the messaging-gateway srsx register command. The output is successful registration:

SRSV# messaging-gateway srsx register 192.168.1.27 user me password 5r5V

Registration complete

The following example illustrates the use of the messaging-gateway srsx register command and the output is successful registration with site binding:

SRSV# messaging-gateway srsx register 192.168.1.27 user me password 5r5V site-name boston

Registration complete
Bound to site boston

The following example illustrates the use of the messaging-gateway srsx register command and the output is successful registration with unsuccessful site binding:

SRSV# messaging-gateway srsx register 192.168.1.27 user me password 5r5V site-name boston

Registration complete
Unable to bind SRSV (site boston does not exist)

The following example illustrates the use of the messaging-gateway srsx register command. The output shows re-registration when the Cisco Unified SRSV-CUE device is already bound to a different site. You can use Ctrl-C to cancel registration.

SRSV# messaging-gateway srsx register UMG.central.site user me password 5r5V site-name 
boston

SRSV-CUE bos-srsv.srsv.lab already bound to site san-jose,
Continue with registration to bind to site boston? [confirm]

Registration complete
Bound to site boston

The following example illustrates the use of the messaging-gateway srsx register command. The output shows registration when the Cisco Unified SRSV-CUE device attempts to bind to a site that is bound to another Cisco Unified SRSV-CUE device. You can use Ctrl-C to cancel registration.

SRSV# messaging-gateway srsx register UMG.central.site user me password 5r5V site-name 
boston

Site boston is already bound to SRSV-CUE nyc-srsv.srsv.lab.
Continue with registration to bind to site boston and orphan SRSV-CUE nyc-srsv.srsv.lab? 
[confirm]

Registration complete
Bound to site boston (SRSV-CUE nyc-srsv.srsv.lab orphaned)

The following example illustrates the use of the messaging-gateway srsx register command. The output shows re-registration when the Cisco Unified SRSV-CUE device is already bound to the same site as currently configured on Cisco UMG.

SRSV# messaging-gateway srsx register UMG.central.site user me password 5r5V site-name 
boston

Registration complete
Bound to site boston (unchanged)

The following example illustrates the use of the messaging-gateway srsx register command. The output is successful registration using the PAT port option:

SRSV# messaging-gateway srsx register 192.168.1.27 user me password 5r5V pat-port 1080

Registration complete

The following example illustrates the use of the messaging-gateway srsx register command. The output is successful registration without using the PAT port option:

SRSV# messaging-gateway srsx register 192.168.1.27 user me password 5r5V

NAT detected for this device. 
If port address translation is utilized, 
the public PAT port configured to reach 
the SRSV-CUE must be identified.

Specify the public PAT port to use for 
this device or press return to accept 
default port: 1080

Registration complete

The following example illustrates the use of the messaging-gateway srsx register command. The output is successful registration using the srst-gateway parameter:

SRSV# messaging-gateway srsx register 192.168.1.27 user me password 5r5V srst-gateway 
192.168.1.58

Registration complete

The following example illustrates the use of the messaging-gateway srsx register command. The output is unsuccessful registration.

SRSV# messaging-gateway srsx register 192.168.1.27 user me password 5r5V (...)

Registration failed.
<FAILURE-DETAILS>

The failure details specify why the registration failed and can include authorization failure, connection failure, or the system is unable to look up the hostname in DNS.

show license status application srsv

To display the Cisco Unified SRSV-CUE license status, use the show license status application srsv command in Cisco Unified SRSV-CUE EXEC mode.

show license status application srsv

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unified SRSV-CUE EXEC

Command History

Cisco Unified SRSV-CUE Release
Modification

8.0

This command was introduced.


Usage Guidelines

This information is also available in the Cisco Unified SRSV-CUE graphical user interface, which we recommend that you use as the primary administrative interface.

Examples

The following are sample outputs for the show license status application srsv command:

umg-1# show license status application srsv
srsv enabled: 4 ports, 4 sessions, 10 mailboxes

umg-1# show license status application srsv
srsv disabled: 0 ports, 0 sessions, 0 mailboxes

Related Commands

Command
Description

license activate srsv mailboxes

Activates the licenses for Cisco Unified SRSV-CUE mailboxes.

license activate srsv ports

Activates the licenses for Cisco Unified SRSV-CUE ports.


show srsv auto-attendant

To display the Cisco Unified SRSV-CUE auto-attendant configuration status that is provisioned by the Cisco UMG, use the show srsv auto-attendant command in Cisco Unified SRSV-CUE EXEC mode.

show srsv auto-attendant [call-handler [ display_name ] ] [directory-handler [ display_name ] ]

Syntax Description

display_name

Name of a specific call handler or directory handler for which you want to display the auto-attendant configuration.


Command Modes

Cisco Unified SRSV-CUE EXEC

Command History

Cisco Unified SRSV-CUE Release
Modification

8.0

This command was introduced.


Usage Guidelines

You can use this command with no arguments to show all the auto-attendant configuration information.

Examples

The following example shows the output for the show srsv auto-attendant command when it is entered with no arguments:

SRSV# show srsv auto-attendant
CALL HANDLER
	Display Name	: SRSV4fun
	Language	: SYSTEM
	Menu Delay	: 1500
	Message Recipient	: harold
	Transfer Rule	: Standard
	Transfer calls to	: GREETING
	Greeting	: Standard

	Languages	: en_US
	After greeting action	: take-message
	Menu Key	: *
	Action	: take-message
	Menu Key	: #
	Action	: skip-greeting

CALL HANDLER
	Display Name	: Opening Greeting
	Language	: SYSTEM
	Menu Delay	: 1500
	Transfer Rule	: Standard
	Transfer calls to	: GREETING
	Greeting	: Standard
	Languages	: en_GB, en_US
	After greeting action	: transfer Operator
	Menu Key	: 0
	Action	: transfer Operator
	Menu Key	: 1
	Action	: take-message
	Menu Key	: 3
	Action	: greeting ForSRSV
	Menu Key	: 4
	Action	: DH System Directory Handler
	Menu Key	: 5
	Action	: greeting ForSRSV
	Menu Key	: 6
	Action	: greeting My AA
	Menu Key	: 7
	Action	: transfer harold
	Menu Key	: 8
	Action	: transfer 1002
	Menu Key	: 9
	Action	: DH Test-directory-handler
	Menu Key	: *
	Action	: sign-in
	Menu Key	: #
	Action	: transfer Operator

CALL HANDLER
	Display Name	: My AA
	Language	: SYSTEM
	Menu Delay	: 1500
	Transfer Rule	: Standard
	Transfer calls to	: 1011
	Greeting	: Standard
	Languages	: en_US
	After greeting action	: transfer Goodbye
	Menu Key	: 0
	Action	: transfer harold
	Menu Key	: 4
	Action	: DH System Directory Handler
	Menu Key	: 5
	Action	: subscriber-transfer
	Menu Key	: 7
	Action	: transfer 1003
	Menu Key	: 8
	Action	: transfer harold
	Menu Key	: 9
	Action	: restart-greeting
	Menu Key	: *
	Action	: sign-in
	Menu Key	: #
	Action	: skip-greeting

CALL HANDLER
	Display Name	: Goodbye
	Language	: INHERIT
	Menu Delay	: 1500
	Transfer Rule	: Standard
	Transfer calls to	: GREETING
	Greeting	: Standard
	Languages	: en_GB, en_US
	After greeting action	: hang-up
	Menu Key	: 0
	Action	: transfer Operator
	Menu Key	: *
	Action	: sign-in
	Menu Key	: #
	Action	: transfer Opening Greeting

CALL HANDLER
	Display Name	: Operator
	Language	: INHERIT
	Menu Delay	: 1500
	Transfer Rule	: Standard
	Transfer calls to	: GREETING
	Greeting	: Standard
	Languages	: en_GB, en_US
	After greeting action	: transfer harold
	Menu Key	: *
	Action	: sign-in
	Menu Key	: #
	Action	: transfer Opening Greeting

DIRECTORY HANDLER
	Display Name	: System Directory Handler
	Language	: INHERIT
	Repeat Request	: 1
	Search order	: first then last
	Auto route	: DISABLED
	Use * to exit	: ENABLED
	Maximum matches	: 30
	Exit action	: transfer Opening Greeting
	No input action	: transfer Goodbye
	No selection action	: transfer Goodbye
	Zero action	: transfer Operator

DIRECTORY HANDLER
	Display Name	: Test-directory-handler
	Language	: INHERIT
	Repeat Request	: 1
	Search order	: last then first
	Auto route	: DISABLED
	Use * to exit	: ENABLED
	Maximum matches	: 8
	Exit action	: transfer Opening Greeting
	No input action	: DH System Directory Handler
	No selection action	: transfer Goodbye
	Zero action	: transfer Operator

The following example shows the output for the show srsv auto-attendant command when the call-handler argument is invoked with no parameter:

SRSV# show srsv auto-attendant call-handler
CALL HANDLER
	Display Name	: SRSV4fun
	Language	: SYSTEM
	Menu Delay	: 1500
	Message Recipient	: harold
	Transfer Rule	: Standard
	Transfer calls to	: GREETING
	Greeting	: Standard
	Languages	: en_US
	After greeting action	: take-message
	Menu Key	: *
	Action	: take-message
	Menu Key	: #
	Action	: skip-greeting

CALL HANDLER
	Display Name	: Opening Greeting
	Language	: SYSTEM
	Menu Delay	: 1500
	Transfer Rule	: Standard
	Transfer calls to	: GREETING
	Greeting	: Standard
	Languages	: en_GB, en_US
	After greeting action	: transfer Operator
	Menu Key	: 0
	Action	: transfer Operator
	Menu Key	: 1
	Action	: take-message
	Menu Key	: 3
	Action	: greeting ForSRSV
	Menu Key	: 4
	Action	: DH System Directory Handler
	Menu Key	: 5
	Action	: greeting ForSRSV
	Menu Key	: 6
	Action	: greeting My AA
	Menu Key	: 7
	Action	: transfer harold
	Menu Key	: 8
	Action	: transfer 1002
	Menu Key	: 9
	Action	: DH Test-directory-handler
	Menu Key	: *
	Action	: sign-in
	Menu Key	: #
	Action	: transfer Operator

CALL HANDLER
	Display Name	: My AA
	Language	: SYSTEM
	Menu Delay	: 1500
	Transfer Rule	: Standard
	Transfer calls to	: 1011
	Greeting	: Standard
	Languages	: en_US
	After greeting action	: transfer Goodbye
	Menu Key	: 0
	Action	: transfer harold
	Menu Key	: 4
	Action	: DH System Directory Handler
	Menu Key	: 5
	Action	: subscriber-transfer
	Menu Key	: 7
	Action	: transfer 1003
	Menu Key	: 8
	Action	: transfer harold
	Menu Key	: 9
	Action	: restart-greeting
	Menu Key	: *
	Action	: sign-in
	Menu Key	: #
	Action	: skip-greeting

CALL HANDLER
	Display Name	: Goodbye
	Language	: INHERIT
	Menu Delay	: 1500
	Transfer Rule	: Standard
	Transfer calls to	: GREETING
	Greeting	: Standard
	Languages	: en_GB, en_US
	After greeting action	: hang-up
	Menu Key	: 0
	Action	: transfer Operator
	Menu Key	: *
	Action	: sign-in
	Menu Key	: #
	Action	: transfer Opening Greeting

CALL HANDLER
	Display Name	: Operator
	Language	: INHERIT
	Menu Delay	: 1500
	Transfer Rule	: Standard
	Transfer calls to	: GREETING
	Greeting	: Standard
	Languages	: en_GB, en_US
	After greeting action	: transfer harold
	Menu Key	: *
	Action	: sign-in
	Menu Key	: #
	Action	: transfer Opening Greeting

The following example shows the output for the show srsv auto-attendant command when the call-handler argument is invoked with one parameter:

SRSV# show srsv auto-attendant call-handler "opening greeting"
CALL HANDLER
	Display Name	: Opening Greeting
	Language	: SYSTEM
	Menu Delay	: 1500
	Transfer Rule	: Standard
	Transfer calls to	: GREETING
	Greeting	: Standard
	Languages	: en_GB, en_US
	After greeting action	: transfer Operator
	Menu Key	: 0
	Action	: transfer Operator
	Menu Key	: 1
	Action	: take-message
	Menu Key	: 3
	Action	: greeting ForSRSV
	Menu Key	: 4
	Action	: DH System Directory Handler
	Menu Key	: 5
	Action	: greeting ForSRSV
	Menu Key	: 6
	Action	: greeting My AA
	Menu Key	: 7
	Action	: transfer harold
	Menu Key	: 8
	Action	: transfer 1002
	Menu Key	: 9
	Action	: DH Test-directory-handler
	Menu Key	: *
	Action	: sign-in
	Menu Key	: #
	Action	: transfer Operator

The following example shows the output for the show srsv auto-attendant command when the directory-handler argument is invoked with no parameters:

SRSV# show srsv auto-attendant directory-handler
DIRECTORY HANDLER
	Display Name	: System Directory Handler
	Language	: INHERIT
	Repeat Request	: 1
	Search order	: first then last
	Auto route	: DISABLED
	Use * to exit	: ENABLED
	Maximum matches	: 30
	Exit action	: transfer Opening Greeting
	No input action	: transfer Goodbye
	No selection action	: transfer Goodbye
	Zero action	: transfer Operator

DIRECTORY HANDLER
	Display Name	: Test-directory-handler
	Language	: INHERIT
	Repeat Request	: 1
	Search order	: last then first
	Auto route	: DISABLED
	Use * to exit	: ENABLED
	Maximum matches	: 8
	Exit action	: transfer Opening Greeting
	No input action	: DH System Directory Handler
	No selection action	: transfer Goodbye
	Zero action	: transfer Operator

The following example shows the output for the show srsv auto-attendant command when the directory-handler argument is invoked with one parameter:

SRSV# show srsv auto-attendant directory-handler "system directory handler"
DIRECTORY HANDLER
	Display Name	: System Directory Handler
	Language	: INHERIT
	Repeat Request	: 1
	Search order	: first then last
	Auto route	: DISABLED
	Use * to exit	: ENABLED
	Maximum matches	: 30
	Exit action	: transfer Opening Greeting
	No input action	: transfer Goodbye
	No selection action	: transfer Goodbye
	Zero action	: transfer Operator

Table 2 describes the significant fields relating to call handlers.

Table 2 show srsv auto-attendant Field Descriptions for Call Handlers

Field
Description

Display Name

The Cisco Unity Connection display name for the call handler.

Language

The language to use for the call handler. Can be one of these values:

INHERIT means inherit the language from the parent directory or call handler

SYSTEM means use the default system language

language_code means use the language indicated by the language code

Menu Delay

Time to delay after input before processing

Message Recipient

The subscriber assigned to this call handler. Typically used as voice mailbox for the call handler. If there is no subscriber on the site, this value will not be configured.

Transfer Rule

The type of transfer rule.

Transfer calls to

The target of the transfer for the call handler. This is used when some part of the call flow attempts to transfer to this particular call handler. There are two settings that are available for this configuration: "transfer to greeting" and "transfer to a specific extension".

Greeting

The type of greeting.

Languages

The languages in which the greeting has been recorded and configured by Cisco Unified SRSV-UMG.

After greeting action

The action to take after the greeting has played. See Table 4 for a list of the actions.

Menu Key

The menu digit provisioned by Cisco Unified SRSV-UMG.

Action

The action to take when the menu key is pressed.


Table 3 describes the significant fields relating to directory handlers.

Table 3 show srsv auto-attendant Field Descriptions for Directory Handlers

Field
Description

Display Name

The Cisco Unity Connection display name for the directory handler.

Language

The language to use for the directory handler. Can be one of these values:

INHERIT means inherit the language from the parent directory or call handler

SYSTEM means use the default system language

language_code means use the language indicated by the language code

Repeat Request

The number of times to prompt the caller for input.

Search order

The search method for the subscriber's first and last names to use when searching for subscribers. Value is either "first then last" or "last then first".

Auto route

If enabled, immediately transfers to the match if only one match is returned from the search. Value is either ENABLED or DISABLED.

Use * to exit

If enabled, allows the caller to exit the directory handler by pressing *. Value is either ENABLED or DISABLED.

Maximum matches

The maximum number of matches that the system can return to the subscriber by directory lookup.

Exit action

The action to take if the subscriber presses *, which exits the directory handler. See Table 4 for a list of the actions.

No input action

The action to take if the subscriber does not make an input. See Table 4 for a list of the actions.

No selection action

The action to take if the subscriber does not make a selection. See Table 4 for a list of the actions.

Zero action

The action to take when the subscriber presses 0. See Table 4 for a list of the actions.


Table 4 describes the actions that the directory handlers can make.

Table 4 show srsv auto-attendant Field Descriptions for Directory Handler Actions

Field
Description

transfer call_handler_name

Transfers the caller to the call handler with the display name of call_handler_name. The call handler may be a system or subscriber call handler. In some cases a phone number may be supplied when transferring to an alternate contact.

greeting call_handler_name

Transfers the caller to the greeting for the call handler with the display name of call_handler_name. The call handler may be a system or subscriber call handler.

DH directory_handler_name

Sends the caller to the directory handler with the name directory_handler_name.

sign-in

Sends the caller to the voicemail login conversation.

hang-up

Terminates the call to the auto attendant.

restart-greeting

Replays the call handler greeting.

skip-greeting

Skips the greeting.

take-message

Sends the caller to the subscriber's mailbox that is configured for this call handler. If there is no subscriber for this site, this option will not be provisioned by Cisco Unified SRSV-UMG.


Related Commands

Command
Description

show srsv subscriber call-handler

Displays the Cisco Unified SRSV-CUE subscriber configuration provisioned by Cisco Unified SRSV-UMG.


show srsv configuration

To display the Cisco Unified SRSV configuration, use the show srsv configuration command in Cisco Unified SRSV-CUE EXEC mode.

show srsv configuration

Syntax Description

This command has no arguments or keywords.

Command Modes

Cisco Unified SRSV-CUE EXEC

Command History

Cisco Unified SRSV-CUE Release
Modification

8.0

This command was introduced.


Usage Guidelines

Use this command to verify that Cisco UMG correctly provisioned the Cisco Unified SRSV-CUE device.

Examples

The following are sample outputs for the show srsv configuration command:

umg-1# show srsv configuration
SRSV Global Configuration:
	Central Voicemail Server	: cuc-8.srsv.lab
	PSTN Access Number	: 95551234
	MWI mode	: auto
	MWI type	: sub-notify
	Menu items changed prompt	: disabled

SRSV AA Handler Configuration:
	Opening Greeting Call Handler	: Opening Greeting
	Operator Call Handler	: Operator
	GoodBye Call Handler	: Goodbye
	System Directory Handler	: System Directory Handler
	Site operator extension	: 1005

SRSV UMG Gateways:
	central-umg.srsv.lab
	backup-umg.srsv.lab

Table 5 describes the significant fields shown in the display.

Table 5 show srsv configuration Field Descriptions

Field
Description

Central Voicemail Server

The central voicemail server to which the Cisco Unified SRSV-UMG should deliver voice messages.

PSTN Access Number

The PSTN number that subscribers should call to access their central site stored voicemail when the Cisco Unified SRSV-CUE device is active.

MWI mode

The MWI mode for the Cisco Unified SRSV-CUE device.

MWI type

The MWI type configured for the Cisco Unified SRSV-CUE device.

Menu items changed prompt

If this option is enabled, the Cisco Unified SRSV-CUE device will play the "Some menu items may have changed" prompt when users log in.

Opening Greeting Call Handler

The display name of the Cisco Unity Connection opening greeting call handler provisioned on the Cisco Unified SRSV-CUE device.

Operator Call Handler

The display name of the Cisco Unity Connection operator call handler provisioned on the Cisco Unified SRSV-CUE device.

GoodBye Call Handler

The display name of the Cisco Unity Connection goodbye call handler provisioned on the Cisco Unified SRSV-CUE device.

System Directory Handler

The display name of the default system directory handler provisioned on the Cisco Unified SRSV-CUE device.

Site operator extension

The phone number of a local subscriber who will act as the operator during an outage.

SRSV UMG Gateways

The Cisco Unified SRSV-UMG systems that will be contacted to upload voice messages to the central voicemail system once the site has been reconnected to the central office.


show srsv subscriber call-handler

To display the Cisco Unified SRSV-CUE subscriber configuration provisioned by Cisco Unified SRSV-UMG, use the show srsv subscriber call-handler command in Cisco Unified SRSV-CUE EXEC mode.

show srsv subscriber call-handler [ user_name ]

Syntax Description

user_name

Name of a specific call handler for which you want to display the subscriber configuration. If you do not specify a name, the system displays all subscriber call handler configuration information.


Command Modes

Cisco Unified SRSV-CUE EXEC

Command History

Cisco Unified SRSV-CUE Release
Modification

8.0

This command was introduced.


Examples

The following example shows the output for the show srsv subscriber call-handler command when it is entered with no arguments:

SRSV# show srsv subscriber call-handler

CALL HANDLER
	Display Name	: pparker
	Language	: INHERIT
	Menu Delay	: 1500
	Message Recipient	: pparker
	Transfer Rule	: Standard
	Transfer calls to	: 1013

CALL HANDLER
	Display Name	: mjwatson
	Language	: INHERIT
	Menu Delay	: 1500
	Message Recipient	: mywatson
	Transfer Rule	: Standard
	Transfer calls to	: 1014

The following example shows the output for the show srsv subscriber call-handler command with a call handler specified:

SRSV# show srsv subscriber call-handler pparker

CALL HANDLER
	Display Name	: pparker
	Language	: INHERIT
	Menu Delay	: 1500
	Message Recipient	: pparker
	Transfer Rule	: Standard
	Transfer calls to	: 1013

For descriptions of the output fields, see Table 2.

Related Commands

Command
Description

show srsv auto-attendant

Displays the Cisco Unified SRSV-CUE auto-attendant configuration status that is provisioned by the Cisco UMG.