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Cisco Unified Communications Managed Services

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Cisco Unified Communications System Managed Services

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Cisco Unified Communications System Managed Services


Cisco Unified Communications System Managed Services

Managed Services documents provide essential information to ensure the continuous operation of a Cisco Unified Communications System by monitoring faults, configuration, performance, and security. These documents define a component's Management Information Base (MIB) structure and also explain the syslogs, alerts, and alarms elements that service providers can incorporate in their managed services. They also describe the component's system architecture while outlining basic concepts such as Simple Network Management Protocol (SNMP) and presenting the capabilities of the management tools available for that component.

Click on the bullet n in the table below to access a component's Managed Services document for one or more Cisco Unified Communications System releases.

Category
Component
Cisco Unified Communications System
Release 7.x
Release 8.x

Call Control

Cisco Unified Communications Manager

n

 

Contact Center

Cisco Unified Contact Center Enterprise

 

n

Cisco Unified Contact Center Express

n

 

Cisco Unified Customer Voice Portal

 

n

Cisco Unified Expert Advisor

 

n

Voice Mail and Unified Messaging

Cisco Unity

n