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System Release Notes for IP Telephony: Cisco Unified Communications System, Release 8.6(1)

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System Release Notes for IP Telephony: Cisco Unified Communications System Release 8.6(1)

Table Of Contents

System Release Notes for IP Telephony: Cisco Unified Communications System Release 8.6(1)

Contents

Overview

Tested Functionality

Feature Testing

Deployment Models

Upgrade Paths

Upgraded components

New and Changed Features

Cisco Unified Communications Manager

Cisco Unified Communications Manager Business Edition 3000

Cisco Unified Communications Manager Business Edition 5000

Cisco Unified Communications Manager Business Edition 6000

Cisco Services Ready Engine Virtualization

Cisco Intercompany Media Engine

Cisco Unified Contact Center Express

Cisco Unified Presence

Cisco Unified SIP Proxy

Cisco Emergency Responder

Cisco Unified Business/Department Attendant Console

Cisco Unified Enterprise Attendant Console

Cisco Unified MeetingPlace

Cisco Unity

Cisco Unity Connection

Cisco Unity Express

Cisco Unified Messaging Gateway and Survivable Remote Site Voicemail-Cisco Unity Express

Cisco Virtual Desktop Integration

Cisco Unified IP Phone Support

Cisco Virtualization Experience Clients

Cisco TelePresence

Cisco Cius

Cisco IP Communicator

Cisco Unified Personal Communicator

Cisco UC Integration™ for Microsoft Lync

Cisco Adaptive Security Appliance

Cisco Unified Operations Manager

Cisco Unified Service Monitor

Cisco Unified Service Statistics Manager

Cisco Unified Provisioning Manager

Unified Computing System C-Series Blade Servers (Unified Communications Virtualization)

Cisco IOS Release 15.1(4)M1

Cisco 4451-X Integrated Services Router

System Requirements

End-of-Sale Components

Deployment Considerations

Software Version Matrix

Firmware Version Matrix

Latest Software Upgrades and Licenses

Related Documentation

System Documentation

Manageability Documentation

Product Documentation

Limitations and Restrictions

Important Notes

DTMF signaling type 'no preference' with DTMF relay sip-kpml

Resolved Caveats

Open Caveats

Troubleshooting

Obtaining Documentation, Obtaining Support, and Security Guidelines


System Release Notes for IP Telephony: Cisco Unified Communications System Release 8.6(1)


Contents

Overview

Tested Functionality

New and Changed Features

System Requirements

End-of-Sale Components

Deployment Considerations

Software Version Matrix

Firmware Version Matrix

Latest Software Upgrades and Licenses

Related Documentation

Limitations and Restrictions

Troubleshooting

Obtaining Documentation, Obtaining Support, and Security Guidelines

Overview

As part of its standard methodology Cisco Systems performs system-wide testing of the Cisco Unified Communications family of products to supplement the product-level testing performed on each Cisco Unified Communications product.

A major deliverable of the System Release and Cisco Unified Communications System testing is a recommendation of compatible software releases that have been verified by the testing teams. The recommendations are not exclusive and are in addition to interoperability recommendations for each of the individual voice application or voice infrastructure products.

For information about component software releases for Cisco Unified Communications System Release 8.6(1), see System Requirements. Software compatibility data for all Cisco Unified Communications System releases, as well as updated compatibility information for this release, is available from the Cisco Unified Communications Compatibility Tool at:
http://tools.cisco.com/ITDIT/vtgsca

This document focuses on the IP telephony components of Cisco Unified Communications system testing. Information about contact center components that were tested for Cisco Unified Communications System System is available at: http://cisco.com/go/unified-techinfo

This document provides release notes for the testing conducted on systems including the following types of components:

Call control components, such as Cisco Unified Communications Manager, Cisco Unified Communications Manager Business Edition, Cisco Unified Communications Manager Express, Cisco Intercompany Media Engine, and Cisco Unified Presence

Voice applications, such as Cisco Emergency Responder

Conferencing components, such as Cisco Unified MeetingPlace, and Cisco Unified Videoconferencing

Voice mail and unified messaging components, such as Cisco Unity and Cisco Unity Express

Endpoints and clients, such as Cisco Unified IP Phones 6900, 7900, 8900, and 9900 Series, Cisco Unified Personal Communicator, and Cisco UC Integration™ for Microsoft Lync and Cisco Unified Communications for RTX (UC for RTX)

Security devices, such as Cisco ASA 5500 Series Adaptive Security Appliances

Network management tools, such as Cisco Unified Operations Manager, Cisco Unified Service Statistics Manager, and Cisco Unified Service Monitor

Communications infrastructure devices, such as Cisco routers, gateways/gatekeepers, and switches


Note For a more complete list of IP telephony components that are included in a Unified Communications System Release 8.6(1), see Software Version Matrix.


Tested Functionality

This section covers the following areas of system-wide testing for IP telephony:

Feature Testing

Deployment Models

Upgrade Paths

Upgraded components

Feature Testing

The system-wide testing of IP telephony functionality for Cisco Unified Communications System Release 8.6(1) included the following features:

Cisco Unified Communications Manager

Cisco Unified Communications Manager Business Edition 3000

PSTN local break-out in central site & remote sites with Logical Partitioning

E1 PSTN signaling interface

Emergency calling

In-built Voicemail/Auto Attendant services

Supplementary features, MoH and Extension Mobility

Unified Communications Manager on Cisco Unified Computing System Express

Cisco Service Ready Engine module (SRE 910) on Cisco Integrated Services Routers Generation 2 (ISR G2)

Cisco Unified IP Phones model 8941 and 8945

Mobility

Cisco Android Mobility client call processing features including transfer and conference.

Cisco Nokia Mobility client call processing features including Presence, Instant Messaging, DVO forward, and DVO backward.

Video

SIP adhoc conference bridge support using Cisco TelePresence MCU

Skinny adhoc/meetme conference bridge support using high density PVDM3 modules on Cisco Integrated Services Routers Generation 2 (ISR G2)

Cisco TelePresence Video Communication Server and Expressway

Cisco IP Video Phone E20, Cisco Telepresence EX90, Cisco Telepresence 1700 MXP registered to Cisco Telepresence Video Communications Server

Cisco IP Video Phone E20, Cisco Telepresence EX90, Cisco Telepresence 1700 MXP registered to Cisco Unified Communications Manager

Cisco Telepresence 6000MXP

Remote teleworker video endpoints registration to Cisco VCS Expressway and interop calls (point to point and multipoint) from remote teleworker video endpoint (can be MOVi, E20, Ex90) to HQ video phones

Interop with CUCM registered video endpoints such as 9971, CUPC, and CSF clients with VCS registered endpoints over SIP trunk

Presentation share using BFCP with EX90 on CUCM and VCS endpoints

VCS endpoints interop with UC application such as, IPCC Contact Center, Unity Connection voicemail

CTS interop with all UC endpoints, 9971, 7985, CUCIMOC, CUPC, E20, EX90, CIPC/CUVA registered to CUCM. All these features were tested in conjunction with CTS 1000/500/3000)

CTS Interop with E20, Ex90, C20, MOVi registered to VCS

Adhoc conference interop with Cisco Telepresence MCU. (CTS added to conference)

Interop with TP 7010

Interop with third party endpoints: polycom 4000 / lifesize 220

SIP/H323/ SAF inter-cluster trunk calls

CTS interop with UC application like CER IPCC-X and Unity Connection voicemail systems

Interop with MXE and CTMS

Interop with ISR G2 Conference Bridge

Interop with Cisco Cius

Cisco Unified Enterprise Attendant Console and Cisco Unified Business Attendant Console

Cisco Unity Connection

Cisco Unity Express

Secure messaging, and CSF clients using CUE as voicemail server

VXC

NG-POE+ blade, Stand alone VXC, and Backpack to 9971 phone

Integration with CUCM and Wyse OS

Cisco Unified Survivable Remote Site Voicemail

Auto Attendant test, failover of CUCM and CUE

Cisco Cius

docked and mobile mode, testing as a video endpoint, testing as a secure endpoint

Failover and redundancy testing of all major IP Telephony components

Cisco 4451-X Integrated Services Router

Deployment Models

The system-wide testing of IP telephony functionality for Cisco Unified Communications System Release 8.6(1) included the following deployment models:

Campus

Multisite with Centralized Call Processing w/Remote Site Survivability (SRST Router)

Multisite with Distributed Call Processing

Unified CM Session Management Edition

Cisco Intercompany Media Engine

Clustering Over the IP WAN

Unified Communications on Virtualized Servers

Call Routing and Dial Plan Distribution Using Call Control Discovery for the Service Advertisement Framework

Upgrade Paths

The system-wide testing of IP telephony functionality for Cisco Unified Communications System Release 8.6(1) included the following upgrade paths:

Single stage upgrade of IP telephony components from Cisco Unified Communications System Release 8.5(1) to Cisco Unified Communications System Release 8.6(1). For a list of the base Release 8.5(1) versions, see System Release Notes for IP Telephony: Cisco Unified Communications System, Release 8.5(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC8.5.1/release_notes/rnipt851.html

Multistage upgrade of IP telephony components from Cisco Unified Communications System Release 7.1(3) to Cisco Unified Communications System Release 8.6(1). For a list of the base Release 7.1(3) versions, see the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 7.1(3) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.1.3/release_notes/rnipt713.html

Multistage upgrade of IP telephony components from Cisco Unified Communications System Release 6.1(1) to Cisco Unified Communications System Release 8.6(1). For a list of the base Release 6.1(1) versions, see the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 6.1(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_1_1/cucm-rel_note-611.html

For a list of the target Cisco Unified Communications System Release 8.6(1) versions that the main components were upgraded to, see Software Version Matrix.

For system upgrade procedures to Cisco Unified Communications System Release 8.6(1), see the System Installation and Upgrade Manual for IP Telephony at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC8.6.1/ipt_system_inst_upg/suimt861.pdf

Upgraded components

The following major components were upgraded:

Unified Communications Manager to Release 8.6(1a)

Cisco Unified Survivable Remote Site Telephony (SRST) to Release 8.6(1)

Cisco Emergency Responder to Release 8.6(1)

Cisco Unified Operations Manager to Release 8.6(1)

Cisco IOS Mainline Release to Release 15.1(4)M1

New and Changed Features

Cisco Unified Communications System Release 8.6(1) integrates telephony, conferencing (voice and web), and messaging products for enterprise IP customers in a variety of deployment models using SIP and SCCP endpoints over IP networks. The end-to-end system release for enterprise Cisco Unified Communications is centered on the latest Unified Communications Manager release.

The following sections provide brief overviews of new and enhanced features for Cisco Unified Communications System Release 8.6(1) major components and links to release note documentation:

Cisco Unified Communications Manager

Cisco Unified Communications Manager Business Edition 3000

Cisco Unified Communications Manager Business Edition 5000

Cisco Unified Communications Manager Business Edition 6000

Cisco Services Ready Engine Virtualization

Cisco Intercompany Media Engine

Cisco Unified Contact Center Express

Cisco Unified Presence

Cisco Unified SIP Proxy

Cisco Emergency Responder

Cisco Unified Business/Department Attendant Console

Cisco Unified Enterprise Attendant Console

Cisco Unified MeetingPlace

Cisco Unity

Cisco Unity Connection

Cisco Unity Express

Cisco Unified Messaging Gateway and Survivable Remote Site Voicemail-Cisco Unity Express

Cisco Virtual Desktop Integration

Cisco Unified IP Phone Support

Cisco Virtualization Experience Clients

Cisco TelePresence

Cisco Cius

Cisco IP Communicator

Cisco Unified Personal Communicator

Cisco UC Integration™ for Microsoft Lync

Cisco Adaptive Security Appliance

Cisco Unified Operations Manager

Cisco Unified Service Monitor

Cisco Unified Service Statistics Manager

Cisco Unified Provisioning Manager

Unified Computing System C-Series Blade Servers (Unified Communications Virtualization)

Cisco IOS Release 15.1(4)M1

Cisco 4451-X Integrated Services Router

Cisco Unified Communications Manager

Cisco Unified Communications Manager Release 8.6(1a) includes new features and changes to functionality in the following areas:

Installation, upgrade, and migration

Cisco Unified Communications Operating System

Command line interface

Cisco Unified Communications Manager administration

Destination code control

Security

Cisco Unified IP Phones

JTAPI Support

Cisco Unified Serviceability

Cisco Unified Real-Time Monitoring Tool

For detailed information about these changes, see New and Changed Information for Cisco Unified Communications Manager Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_1/delta/delta.html

For more information about Release 8.6(1a), see Release Notes for Cisco Unified Communications Manager Release 8.6(1a) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_1/cucm-rel_notes-861a.html

Cisco Unified Communications Manager Business Edition 3000

Cisco Unified Communications Manager Business Edition 3000 Release 8.6(1a), is the first release for Cisco Unified Communications Manager Business Edition 3000.

For information about features and functionality, see Release Notes for Cisco Unified Communications Manager Business Edition 3000 Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe3k/8_6_1/release_notes/3krel_notes861.html#wp61663

Cisco Unified Communications Manager Business Edition 5000

For information about changes to Cisco Communications Manager Business Edition 5000 Release 8.6(1a), see New and Changed Information for Cisco Unified Communications Manager Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_1/delta/delta.html

For information about features and functionality, see Release Notes for Cisco Unified Communications Manager Business Edition 5000 Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/rel_notes/8_6_1/861cucmbern.html

Cisco Unified Communications Manager Business Edition 6000

For information about changes to Cisco Communications Manager Business Edition 5000 Release 8.6(1a), see New and Changed Information for Cisco Unified Communications Manager Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_1/delta/delta.html

For information about features and functionality, see Release Notes for Cisco Unified Communications Manager Business Edition 6000 Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/rel_notes/8_6_1/cucmbe6k-rel_notes-861.html

Cisco Services Ready Engine Virtualization

The Cisco Services Ready Engine Virtualization (Cisco SRE-V) product enables the VMware vSphere HypervisorTM (ESXi) to be provisioned on a Cisco Services Ready Engine (SRE) Service Module, and to host one or multiple virtual machines running various guest operating systems. The entire system is integrated with Generation 2 of the Cisco Integrated Services Router (ISR G2).

For information about features and functionality, see Release Notes for Cisco Services Ready Engine Virtualization 1.1 at:
http://www.cisco.com/en/US/docs/interfaces_modules/services_modules/sre_v/1.1/release/notes/sre_v_release.html

Cisco Intercompany Media Engine

Cisco Intercompany Media Engine Release 8.6(1) provides a technique for establishing direct IP connectivity between enterprises by combining peer-to-peer technologies with the existing public switched telephone network (PSTN) infrastructure.

For information about features and functionality, see Release Notes for Cisco Intercompany Media Engine Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/ime/8_6_1/rel_notes/ime-rel_notes-861.pdf

Cisco Unified Contact Center Express

Cisco Unified Contact Center Express 8.5(1) SU1 includes the following new features and changes to functionality:

Support for four instances of Unified CCX on C200

Reporting enhancement for Outbound IVR feature

New Port Monitoring Tool

Enhanced agent password encryption

For information about features and functionality, see Release Notes for Cisco Unified Contact Center Express Release 8.5(1) SU1 at:
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_release_notes_list.htm

Cisco Unified Presence

Cisco Unified Communications System Release 8.6(1) supports Cisco Unified Presence Release 8.5(1). This release version did not change from the previous Cisco Unified Communications System release.

For information about features and functionality, see Release Notes for Cisco Unified Presence Release 8.5 at:
http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.html

Cisco Unified SIP Proxy

Cisco Unified SIP Proxy Release 8.5(2) includes the following new features and changes to functionality:

Support for call admission control for server group elements.

Performance control support to restrict the total calls-per-second that are processed.

SIP message log to capture SIP messages sent and received.

Failed call log to capture call record details for calls that do not terminate normally.

Support for Simple Network Management Protocol (SNMP).

For information about features and functionality, see Release Notes for Cisco Unified SIP Proxy Release 8.5) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cusp/rel8_5/release_notes/cuspr85.html

Cisco Emergency Responder

Cisco Emergency Responder Release 8.6(1a) enhances the existing emergency 9-1-1 functionality offered by Cisco Unified Communications Manager. For information about features and functionality, see Release Notes for Cisco Emergency Responder 8.6(1) at:

http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_6/english/release/notes/cer_86.html

Cisco Unified Business/Department Attendant Console

Cisco Unified Business/Departments Attendant Console 8.6(1) includes the following changes to functionality:

Personal Directory Groups

Wait Time Overflow (Cisco Unified Business Attendant Console only)

Assign Attendants to Queues

AND Searching

Allow 1 Attendant per queue (Cisco Unified Department Attendant Console Only)

Unicode Support enhancements to improve localization of data for the core 15 languages.

Support for VMWare (ESXI-4 and 4.1). (See Note under Hardware/Software Supported in the System Requirements section for additional details)

Support for JAWS 10, 11 and 12 accessibility software

Support for Cisco Unified Presence 7.0, 8.0, 8.5 and 8.6

Console client upgrade enhancement to retain user settings

Device template enhancement to include or exclude call forwarding

For information about features and functionality, see Release Notes for Cisco Unified Business/Department Attendant Console Release v8.6.1 at:

http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html

Cisco Unified Enterprise Attendant Console

Cisco Unified Enterprise Attendant Console 8.6(1) includes the following changes to functionality:

Personal Directory Groups

Wait Time Overflow

AND Searching

Unicode Support enhancements to improve localization of data for the core 15 languages.

Support for VMWare (ESXI-4 and 4.1). (See Note under Hardware/Software Supported in the System Requirements section for additional details)

Windows 7 (32 bit and WoW64) support for the Attendant Console

Support for JAWS 10, 11 and 12 accessibility software

Support for CUP (Cisco Unified Presence) 7.0, 8.0, 8.5 and 8.6

Console client upgrade enhancement to retain user settings

Device template enhancement to include or exclude call forwarding

For information about features and functionality, see Release Notes for Cisco Unified Enterprise Attendant Console Release v8.6.1 at:

http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html

Cisco Unified MeetingPlace

Cisco Unified MeetingPlace 8.5 includes the following changes to functionality:

Audio ports are no longer reserved. Meetings use ports as callers are added to the meeting, until all the ports are in use. Users no longer need to enter the number of ports when scheduling a meeting.

Cisco Unified Communications Manager is no longer included with shipments of Cisco Unified MeetingPlace

Features and functionality in MeetingPlace Conference Manager depend on deployment.

For information about features and functionality, see Release Notes for Cisco Unified MeetingPlace Release 8.5 at:
http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_release_notes_list.html

Cisco Unity

Cisco Unified Communications System Release 8.6(1) supports Cisco Unity Release 8.0(3). This release version did not change from the previous Cisco Unified Communications System release.

For information about features and functionality, see Release Notes for Cisco Unity Release 8.0(3) at:
http://www.cisco.com//en/US/products/sw/voicesw/ps2237/prod_release_notes_list.html

Cisco Unity Connection

Cisco Unity Connection Release 8.6(1) includes the following new features and changes to functionality:

Single Sign On feature support with Cisco Unity Connection 8.6 and later

Support for Microsoft BPOS dedicated environments

Support for SpeechView fully automated (standard)

Cisco Unity Connection conversation enhancements

Additional options available for footer information played after a message

Option for outside callers to mark messages as private

Option for users to remove prior introductions when forwarding the original message

Option to automatically advance to next message after playing the after message menu

Prompting users to record introductions when forwarding messages

Warning users replying to All that the number of recipients exceeds maximum

Cisco Security Agent replaced with Security-Enhanced Linux

For information about features and functionality, see Release Notes for Cisco Unity Connection Releases 8.6(1) and 8.6(1a) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/release/notes/861cucrn.html

Cisco Unity Express

Cisco Unity Express Release 8.6(1) includes the following new features and changes to functionality:

Additional hardware support

New remote access features

For information about features and functionality, see Release Notes for Cisco Unity Express 8.6 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_6/rel_notes/rel_notes86.html

Cisco Unified Messaging Gateway and Survivable Remote Site Voicemail-Cisco Unity Express

Cisco Unified MG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6 includes the following new features and changes to functionality:

Updated language support

Automated Cisco UMG clustering and failover support

Managed software upgrades for Cisco Unified SRSV-CUE devices

Call Handler support enhancements

Notification service support

GUI enhancements

SNMP support

1861 platform support

For information about features and functionality, see Release Notes for Cisco Unified Messaging Gateway Release 8.6 and Cisco Unified SRSV-CUE Release 8.6. at:
http://www.cisco.com/en/US/docs/voice_ip_comm/umg/rel8_6/release_notes/rn_umg_86.html

Cisco Virtual Desktop Integration

Cisco Virtual Desktop Integration Release 9.2(1) includes the following new features:

Increased administrative control and data security

A near-native end-user computing experience

Easier the migration to newer desktop operating systems

Control over desktop TCO

For information about Cisco Desktop Virtualization, go to:
http://www.cisco.com/en/US/netsol/ns978/index.html#~overview

Cisco Unified IP Phone Support

Cisco Unified IP Phones 6901, 6911, 6921, 6941, 6961, 6945, 9951, 9971, and 8961(SIP) run on SIP firmware release 9.2(1). SIP Firmware Release 9.2(1) includes the following new features and changes to functionality:

EnergyWise

Enhanced Call Forward notification

Forced Authentication Code and Client Matter Code support

Next Generation Power over Ethernet

PLKs as SoftKeys

SSH access

Toast Timer

Wide screen video enhancements

For a detailed description of SIP Firmware Release 9.2(1) features and functionality, see Cisco Unified IP Phone 8961, 9951, and 9971 (SIP) Release Notes for Firmware Release 9.2(1)SR1 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/firmware/9_2_1/release_notes/9900_8900_921.pdf

Cisco Virtualization Experience Clients

Cisco Virtualization Experience Clients run on SIP firmware release 9.2(1). For a detailed description of SIP Firmware Release 9.2(1) features and functionality, see Cisco Virtualization Experience Clients Release Notes for Firmware Release 9.2(1)SR1 at:

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/firmware/9_2_1/release_notes/9900_8900_921.pdf

Cisco TelePresence

Cisco TelePresence includes the following new features and changes to functionality:

Cisco TelePresence Video Communication Server (VCS): integrates telepresence, high-definition (HD), and standard-definition (SD) video conferencing users into the same video meeting. Provides call control that registers Cisco TelePresence video endpoints in SIP or H323 mode. For more information, go to: http://www.cisco.com/en/US/products/ps11337/index.html

Cisco Telepresence Video Communications Server Expressway: facilitates telepresence and video communications outside the firewall. Processes both H323 and SIP messages. For more information, go to: http://www.cisco.com/en/US/products/ps11337/index.html

Cisco TelePresence Server 7010: integrates as an SIP or H323 scheduled conference bridge with Cisco VCS. In addition to inbound calls, the server can place outbound calls to endpoints to add to the conference. For more information, go to: http://www.cisco.com/en/US/products/ps11397/index.html

Cisco TelePresence MCU MSE Series: delivers chassis-based, multimedia conferencing bridges that support SIP and H.323 endpoints. Registers natively to Cisco Unified Communications Manager as video adhoc bridge. Endpoints are able to invoke the bridge on demand. For more information, go to: http://www.cisco.com/en/US/products/ps11447/index.html

Cisco TelePresence ISDN Gateway: integrates IP and ISDN video networks with an ISDN gateway. Provides transparent communication with IP and ISDN video networks and devices, and with the Cisco VCS for call control and firewall traversal. For more information, go to: http://www.cisco.com/en/US/products/ps11448/index.html

Cisco TelePresence EX90: provides full high-definition 24-inch screen with vivid, life-like 1080p30 video. Includes simple touch-screen control and one-touch sharing of high-definition (HD) content. For more information, go to:
http://www.cisco.com/en/US/prod/collateral/ps7060/ps11303/ps11308/ps11327/data_sheet_c78-627494.html

Cisco TelePresence System MXP Series: integrates multiple-party video calls using a Cisco TelePresence MCU and Cisco VCS. One-step PC plug-in facilitates simple, real-time, face-to-face collaboration from the desktop. For more information, go to: http://www.cisco.com/en/US/products/ps11381/index.html

Cisco IP Video Phone E20: merges voice, video, and collaboration into a highly scalable solution suitable for enterprise mass deployment. For more information, go to: http://www.cisco.com/en/US/products/ps11329/index.html

Cisco Cius

Cisco Cius 8.6(1) includes the following new features:

Transparent mobility

Virtual desktop client for cloud computing

High-definition video and Cisco TelePresence™ solution interoperability

Anywhere access to Cisco collaboration applications

Android Marketplace applications

New contacts-driven interface that simplifies collaboration

For more information about Cisco Cius, go to: http://www.cisco.com/en/US/products/ps11156/index.html?POSITION=SEM&COUNTRY_SITE=ca&CAMPAIGN=HN&CREATIVE=Cius&REFERRING_SITE=Google&KEYWORD=cisco+cius

Cisco IP Communicator

Cisco IP Communicator 8.6(1) is a Windows PC-based softphone application that lets you use your personal computer to make premium voice and video calls. For information about features and functionality, see Release Notes for Cisco IP Communicator Release 8.6 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/8_5/english/release_notes/CIPC8x_RN.html

Cisco Unified Personal Communicator

Cisco Unified Personal Communicator Release 8.5(1) includes the following new features and changes to functionality:

High Availability failover support for the chat and availability status features

Ability to escalate to an ad-hoc Cisco WebEx meetings directly and seamlessly

Support for 64-bit versions of Microsoft Office applications

Ability to disable the Instant Messaging feature.

Ability to disable the Availability Status feature.

Ability to disable Instant Messaging History logging.

Support for im:uri protocol handling.

Enhanced integration with Microsoft Office applications

Ability to run Cisco Unified Personal Communicator in the background as a desktop agent

Support for video with desk phone for phone calls with 64-bit versions of Windows

Provision for DHTML extensibility feature

Enhanced user interface

Support for single sign-on (SSO) for Cisco WebEx and Cisco Unified MeetingPlace meetings

Other user experience enhancements

For information about these features and functionality, see Release Notes for Cisco Unified Personal Communicator Release 8.5 at:

http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html

Cisco UC Integration™ for Microsoft Lync

Cisco UC Integration™ for Microsoft Lync 8.5(2) includes the following new features and changes to functionality:

Support for Enhanced Directory Integration (EDI).

Support for video with desk phone for calls on 64-bit editions of Windows 7.

Registry setting allows administrators to enable or disable video calls for individual users.

Option to display caller information in Internet Explorer when a user answers a call.

Registry setting to enable administrators to configure Cisco Unified Client Services Framework to use Cisco Unified Communications Manager group information to determine which CTIManager servers to use.

Option to select whether to call the default number for a contact automatically, or to show a dialog box from which the user can select the number to call.

For information about features and functionality, see Release Notes for Cisco UC Integration for Microsoft Lync Release 8.5 at:
http://www.cisco.com/en/US/products/ps10317/prod_release_notes_list.html

Cisco Adaptive Security Appliance

Cisco Unified Communications System Release 8.6(1) supports Cisco Adaptive Security Appliance Release 8.4(1). This release version did not change from the previous Cisco Unified Communications System release.

For information about features and functionality, see Release Notes for the Cisco ASA 5500 Series, Version 8.4(x) at:
http://www.cisco.com/en/US/products/ps6120/prod_release_notes_list.html

Cisco Unified Operations Manager

Cisco Unified Operations Manager 8.6(1) will be available in CYQ3 2011. For information about features and functionality, see Release Notes for Cisco Unified Operations Manager 8.6 at:
http://www.cisco.com/en/US/products/ps6535/prod_release_notes_list.html

Cisco Unified Service Monitor

Cisco Unified Service Monitor 8.6(1) will be available in CYQ3 2011. For information about features and functionality, see Release Notes for Cisco Unified Service Monitor 8.6 at:
http://www.cisco.com/en/US/products/ps6536/prod_release_notes_list.html

Cisco Unified Service Statistics Manager

Cisco Unified Service Statistics Manager 8.6(1) will be available in CYQ3 2011. For information about features and functionality, see Release Notes for Cisco Unified Service Statistics Manager 8.6 at:
http://www.cisco.com/en/US/products/ps7285/prod_release_notes_list.html

Cisco Unified Provisioning Manager

Cisco Unified Provisioning Manager 8.6(1) will be available in CYQ3 2011. For information about features and functionality, see Release Notes for Cisco Unified Provisioning Manager 8.6 at: http://www.cisco.com/en/US/products/ps7125/prod_release_notes_list.html

Unified Computing System C-Series Blade Servers (Unified Communications Virtualization)

Cisco supports virtualization of Unified Communications components running on Unified Computing System C-Series Blade Servers:

For more information about Unified Communications on Unified Computing System (Virtualization), see http://docwiki.cisco.com/wiki/Unified_Communications_Virtualization.

Cisco IOS Release 15.1(4)M1

Cisco IOS Release 15.1(4)M1 includes support for new hardware and software features.

For a detailed description of new and changed features for Cisco IOS Release 15.1(4)M1, see Release Notes for Cisco IOS Release 15.1M&T at:
http://www.cisco.com/en/US/docs/docs/ios/15_1/release/notes/151TRN.pdf

Cisco 4451-X Integrated Services Router

Cisco 4451-X Integrated Services Router includes the following new features and changes to functionality:

New voice feature

For information about features and functionality, see Release Notes for Cisco 4451-X Integrated Services Router at:
http://www.cisco.com/en/US/docs/routers/access/4400/release/notes/isr4451rn.html

System Requirements

This section provides information about the software versions of the Cisco and third-party components and the firmware versions of the Cisco Unified IP Phones used in system-wide testing of Cisco Unified Communications System Release 8.6(1). This section contains the following information:

End-of-Sale Components

Deployment Considerations

Software Version Matrix

Latest Software Upgrades and Licenses

End-of-Sale Components

The following components have reached end-of-sale (EOS) status but are still supported. Because they may be present in existing customer deployments, they remained installed in the test-bed sites for this Cisco Unified Communications System release.

Cisco Unified MeetingPlace Express

Cisco Unity—IBM Lotus Domino

IBM Lotus Notes for Cisco Unified MeetingPlace Release

Cisco Security Agent for Cisco Unified MeetingPlace Express

Cisco Unified Videoconferencing 3511 MCU

Cisco Unified Videoconferencing 3515 MCU

Cisco Unified Videoconferencing 3521 BRI Gateway—Cisco Unified Videoconferencing Gateway 3522 (ISDN BRI)

Cisco Unified Videoconferencing 3526 PRI Gateway—Cisco Unified Videoconferencing Gateway 3527 (ISDN PRI)

Cisco Catalyst 6506, 6509 (Supervisor Engine 32)

Cisco Catalyst Express 500

Cisco Fax Server

Cisco SIP Proxy Server

Cisco Personal Assistant—Replaced with Cisco Unity

Tandberg 990 MXP (H.323 video endpoint)

Cisco 2691 router

Cisco 831 router

Cisco Catalyst 3550 series switches

Cisco Catalyst 3660 multiservice platform

Cisco Catalyst Firewall Service Module

Cisco NAC Appliance (Clean Access)

The EOS date is the last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale. Another process, the end-of-life (EOL) cycle, guides the final business operations associated with the product.

The EOL process consists of a series of technical and business milestones and activities that, when completed, make a product obsolete. After a product becomes obsolete, it is not sold, manufactured, improved, repaired, maintained, or supported.

For information about recommended replacements, see the comprehensive list of announcements at End-of-Life and End-of-Sale Products at the following URL:
http://www.cisco.com/en/US/products/prod_end_of_life.html

For information about specific products, choose a product from the following URL:
http://www.cisco.com/web/psa/products/index.html

Then click on the End-of-Life and End-of-Sale Notices link in the Product Literature box.

For an overview of the Products and Services EOL policy, see the information at the following URL:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html

Deployment Considerations

The tables in this section list the recommended software and firmware releases based on Cisco Unified Communications System Release 8.6(1). Note that not every rebuild is tested as part of Cisco Unified Communications System. Therefore, additional regression testing in a customer or Cisco-specific certification lab is recommended before deployment.

When deploying IP Communications in a customer environment, consider the following:

At the minimum, customers should deploy the software release recommended in these tables.

For CSA, customers should use the latest engine and policy release. CSA software is available at:

http://www.cisco.com/cgi-bin/tablebuild.pl/csa

For other software components, customers should use the most current rebuild of a maintenance release. For IOS, information about the latest releases, including deferral advisories, is available at:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=268438303

If the recommended release has been deferred to a subsequent release, customers should use the subsequent release.

Before deploying a release, examine the open caveats in the chosen release to determine if any will affect your implementation. Open caveats can be viewed through the Bug Toolkit, located at:

http://tools.cisco.com/Support/BugToolKit/

In system upgrades, deploy the chosen release in a lab environment that uses the same product components as the customer's product components before moving to a production environment.

Software Version Matrix

The following table lists the software release versions of both Cisco and third-party components used in the Cisco Unified Communications System Release 8.6(1) system test.


Note You can set up a virtualized environment by running Unified Communications applications on a virtual machine on a Unified Computing System (UCS). For additional details, including UCS hardware information and third-party requirements, see:
www.cisco.com/go/uc-virtualized


Table 1 Software Release Versions in Cisco Unified Communications System Release 8.5(1) for IP Telephony

Category
Component
Release 8.6(1)

Call Control

Cisco Unified Communications Manager

8.6(1)

Cisco Unified Communications Manager—Cisco IP Telephony Operating System

Bundled with Unified Communications Manager

Cisco Unified Communications Manager Business Edition 3000

8.6(1)

Cisco Unified Communications Manager Business Edition 5000

8.6(1)

Cisco Unified Communications Manager Business Edition 6000

8.6(1)

Cisco Unified Communications Manager Express

8.6.1

15.1(4)M1

Cisco Unified Survivable Remote Site Telephony (SRST)

8.6(1)

15.1(4)M1

Cisco Unified Enhanced Survivable Remote Site Telephony

8.6(1)

Cisco Intercompany Media Engine

8.6(1)

Cisco TelePresence Video Communication Server

X6.1

Cisco Telepresence Video Communications Server Expressway

X6.1

Contact Center

Cisco Unified Contact Center Express

8.5(1) SU1

Cisco Unified Contact Center Express Operating System

Bundled with Unified Contact Center Express

Applications

Cisco Unified Presence

8.5(1)

Cisco Unified SIP Proxy

8.5(2)

Cisco Emergency Responder

8.6(1)

Cisco Emergency Responder—Cisco IP Telephony Operating System

Bundled with Cisco Emergency Responder

Cisco Unified Business Attendant Console and Unified Department Attendant Console

8.6(1)

Cisco Unified Enterprise Attendant Console

8.6(1)

Conferencing

Cisco Unified MeetingPlace

8.5(1)1

Microsoft Outlook for Cisco Unified MeetingPlace

8.5(1)

Cisco Unified Media Server for 3545 MCU (video)

5.7.0.0.4

Cisco Unified Media Server for 3545 MCU (audio)

6.1.0.0.16

Cisco Unified Videoconferencing 3522 BRI Gateway

5.0.0.0.22

Cisco Unified Videoconferencing 3527 and 3545 PRI Gateways

5.0.0.0.22

Telepresence

Cisco TelePresence System 500 Series, 1000, 1100, 1300 Series, 3000 Series, 3200 Series

CTS 1.7.3

Cisco TelePresence System EX90 and Cisco TelePresence System EX60

TC 5.02

Cisco TelePresence System Profile Series. 42-inch, 52-inch, 52-inch Dual, 65-inch, and 65-inch Dual

TC 5.02

Cisco TelePresence System Quick Set C20 and Cisco TelePresence System Integrator Package C40, C60, and C90

TC 5.02

Cisco IP Video Phone E20

TE 4.12

Cisco TelePresence System 1700 MXP

F 9.0.2 PAL

Cisco TelePresence Movi

4.1

Cisco TelePresence Server 7010

2.2

Cisco TelePresence MCU MSE Series

4.2

Cisco Telepresence ISDN Gateway 3241

2.1

Voice Mail and Unified Messaging

Cisco Unity

8.0(3)

Cisco Unity-CM TSP

8.4(3)

Cisco Unity—Microsoft Exchange

Microsoft Exchange 2007 SP2

Cisco Unity Connection

8.6(1)

Cisco Unity Express

8.6(1)

Cisco Unified Messaging Gateway

8.6(1)

Cisco Unified Survivable Remote Site Voicemail

8.6(1)

IOS 15.1(4)M1

Cisco Virtual Desktop Integration/Virtualization Experience Clients

9.2(1)

Endpoints and Clients

Cisco Unified IP Phones 7906G, 7911G, 7931, 7941G, 7942G, 7945G, 7961G, 7962G, 7965G, 7970G, 7971G, 7975G

Bundled with Unified Communications Manager

Firmware 9.2(1)

Cisco Unified IP Phones 7921G, 7925G

1.4(1)

Cisco Unified IP Phones 7937G

1.4(4)

Cisco Unified IP Phones 7936

3.3(20)

Cisco Unified IP Phones 7985G

4.1(7)

Cisco Unified IP Phones 3905

Firmware 9.2(1)

Cisco Unified IP Phones 3911,3951

8.1(4a)

Cisco Unified IP Phones 6901, 6911

Firmware 9.2(1)

Cisco Unified IP Phones 6921, 6941, 6945, 6961

Firmware 9.2(1)

Cisco Unified IP Phones 8941, 8945, 8961

Firmware 9.2(1)

Cisco Unified IP Phones 9951, 9971

Firmware 9.2(1)

Cisco Virtualization Experience Clients

Firmware 9.2(1)

Cisco Cius

8.6(1)

Cisco IP Communicator

8.6(1)

Cisco Unified Personal Communicator

8.5(1)

Cisco UC Integration™ for Lync

8.5(2)

Cisco Unified Communications for RTX

8.5(1)

Wireless and Mobility

Cisco Aironet 3502 Access Point

AIR-WLC4400-K9-7-0-116-0-ER.aes

Cisco Aironet 1142 Access Point

AIR-WLC4400-K9-7-0-116-0-ER.aes

Cisco 4400 Series Wireless LAN Controllers

AIR-WLC4400-K9-7-0-116-0-ER.aes

Cisco 5500 Series Wireless Controllers

AIR-CT5500-K9-7-0-116-0.aes

Cisco Unified Mobility Advantage

7.1(3)

Cisco Unified Mobile Communicator

7.1(3)

Security

Cisco Adaptive Security Appliance (ASA)

8.4(1)

Cisco Intrusion Prevention System (AIP-SSM, IDSM-2 Module, IPS-4200)

7.0(2)E3

Management Center for Cisco Security Agents

5.2.1

Cisco Security Agent for Cisco Unified Communications Manager

Bundled with Unified Communications Manager

Cisco Security Agent for Cisco Emergency Responder

Bundled with Unified Communications Manager

Cisco Security Agent for Unified Contact Center Express

Bundled with Unified Contact Center Express

Cisco Security Agent for Cisco Unity

6.0(1)

Cisco Security Agent for Cisco Unified MeetingPlace

6.0(1)

Network Management

Cisco Unified Operations Manager

8.6(1)2

Cisco Unified Service Monitor

8.6(1)2

Cisco Unified Service Statistics Manager

8.6(1)2

Cisco Unified Provisioning Manager

8.6(1)2

Communications Infrastructure

Cisco IOS Mainline Release

15.1(4)M1

Unified Computing System B200 M2, C200 M2, and C210 M2 (Unified Communications Virtualization)

VMWare ESXi 4.0

Cisco Integrated Services Router (ISR) 2801, 2811, 2821, 2851, 3825, 3845

15.1(4)M1

Cisco 38xx Gatekeepers

15.1(4)M1

Cisco 3800 (IP-to-IP gateway)

15.1(4)M1

Cisco 3900 (IP-to-IP gateway)

15.1(4)M1

Cisco Integrated Services Router (ISR) 1861

15.1(4)M1

Cisco Integrated Services Router (ISR) 2901, 2911, 2921, 2951, 3925, 3945, 3925E, 3945E

15.1(4)M1

Cisco 4451-X Integrated Services Router

IOS-XE 3.9

Cisco Unified Border Element Enterprise Edition for Cisco ISR Series

15.1(4)M1

Cisco Unified Border Element Enterprise Edition for Cisco ASR 1000 Series

3.2

Cisco Secure RTP and Cisco Secure SRST

15.1(4)M1

Cisco Catalyst 3750 (data center switch)

12.2(53)SE2

Cisco Catalyst 4503 Switch

12.2(53)SE2

Cisco Catalyst 4506 (access switch)

12.2(54)SG

Cisco Catalyst 6506, 6509 (voice access switch, supervisor 2/MSFC2)

12.2(33)SXI4 CatOS8.6(6a)

Cisco Catalyst 6608, 6624 (voice gateway)

Bundled with Unified Communications Manager

Cisco VG202 and 204 (analog voice gateway)

15.1(4)M1

Cisco VG224 (analog voice gateway)

15.1(4)M1

Cisco VG248 (analog voice gateway)

1.3(2)

Cisco ATA 187 (analog telephony adaptor)

9.2(1)

Third Party

McAfee Antivirus3

Enterprise 8.7.0i

1 Adhoc conferencing feature in Unified MeetingPlace Releases 8.0/8.5 is not supported with Unified Communications Manager Release 8.6(1).

2 Will be available in CYQ3 2011.

3 You can install third-party antivirus agents on Windows-based servers such as Unified Operations Manager and Unified Provisioning Manager, but not on non-Windows appliances such as Unified Communications Manager and Unified Communications Manager Business Edition.


3 Product specific compatibility documents provide complete compatibility information between components.



Firmware Version Matrix

The following table lists the recommended firmware versions of the Cisco Unified IP Phones (SCCP and SIP) used in the Cisco Unified Communications System Release 8.6(1) system test.

Table 2 Firmware Versions of Cisco SCCP and SIP Phones in Cisco Unified Communications System Release 8.6(1) 

Component
SCCP Firmware Version
SIP Firmware Version

Cisco Unified IP Phone 3905

CP3905.9-2-1-0

Cisco Unified IP Phone 3911

SIP3951.8-1-4a

Cisco Unified IP Phone 3951

SIP3951.8-1-4a

Cisco Unified IP Phone 6901

SCCP6901.9-2-1-a

SIP6901.9-2-1-0

Cisco Unified IP Phone 6911

SCCP6911.9-2-1-a

SIP6911.9-2-1-0

Cisco Unified IP Phone 6921

SCCP69xx.9-2-1-0

SIP69xx.9-1-1-3-sr

Cisco Unified IP Phone 6941

SCCP69xx.9-2-1-0

SIP69xx.9-1-1-3-sr

Cisco Unified IP Phone 6945

SCCP6945.9-2-1-0

SIP6945.9-1-1-0

Cisco Unified IP Phone 6961

SCCP69xx.9-2-1-0

SIP69xx.9-1-1-3-sr

Cisco Unified IP Phone 7902

CP7902080002SCCP060817A

Cisco Unified IP Phone 7905

CP7905080003SCCP070409A

CP7905080001SIP060412A

Cisco Unified IP Phone 7906

SCCP11.9-2-1S

SIP11.9-2-1S

Cisco Unified IP Phone 7910

P00405000700

Cisco Unified IP Phone 7911

SCCP11.9-2-1S

SIP11.9-2-1S

Cisco Unified IP Phone 7912

CP7912080004SCCP080108A

CP7912080001SIP060412A

Cisco Unified IP Phone 7920

cmterm_7920.4.0-03-02

Cisco Unified IP Phone 7921

CP7921G-1.4.1

Cisco Unified IP Phone 7925

CP7925G-1.4.1

Cisco Unified IP Phone 7931

SCCP31.9-2-1S

SIP31.9-2-1S

Cisco Unified IP Phone 7935

P00503021900

Cisco Unified IP Phone 7936

cmterm_7936.3-3-20-0

Cisco Unified IP Phone 7937

apps37sccp.1-4-3-0

Cisco Unified IP Phone 7941

SCCP41.9-2-1S

SIP41.9-2-1S

Cisco Unified IP Phone 7941G-GE

SCCP41.9-2-1S

SIP41.9-2-1S

Cisco Unified IP Phone 7942

SCCP42.9-2-1S

SIP42.9-2-1S

Cisco Unified IP Phone 7945

SCCP45.9-2-1S

SIP45.9-2-1S

Cisco Unified IP Phone 7961

SCCP41.9-2-1S

SIP41.9-2-1S

Cisco Unified IP Phone 7961G-GE

SCCP41.9-2-1S

SIP41.9-2-1S

Cisco Unified IP Phone 7962

SCCP42.9-2-1S

SIP42.9-2-1S

Cisco Unified IP Phone 7965

SCCP45.9-2-1S

SIP45.9-2-1S

Cisco Unified IP Phone 7970

SCCP70.9-2-1S

SIP70.9-2-1S

Cisco Unified IP Phone 7971

SCCP70.9-2-1S

SIP70.9-2-1S

Cisco Unified IP Phone 7975

SCCP75.9-2-1S

SIP75.9-2-1S

Cisco Unified IP Phone 7985

cmterm_7985.4-1-7-0

Cisco Unified IP Phone 8941

SCCP894x.9-1-2-SR-1

Cisco Unified IP Phone 8945

SCCP894x.9-1-2-SR-1

Cisco Unified IP Phone 8961

sip8961.9-2-1

Cisco Unified IP Phone 9951

sip9951.9-2-1

Cisco Unified IP Phone 9971

sip9971.9-2-1

Cisco ATA 186

ATA030204SCCP090202A

Cisco ATA 187

ATA187.9-0-3-0

Cisco E20

te410-prealpha-248240.pkg

Cisco TelePresence 500-37

CTS.1-7-4-192D-K9.P1.sbn


Latest Software Upgrades and Licenses

The following are links to the latest software upgrades and licenses for Cisco Unified Communications System Release 8.6(1) components.

To launch the Product Upgrade Tool, go to:

http://tools.cisco.com/gct/Upgrade/jsp/index.jsp

To access the Cisco Agent Desktop Web licensing site, go to:

http://209.46.83.138/sws/WebLicensingInitial/InitialLicensePage.html

To download the latest software for all other components, go to:

http://www.cisco.com/cisco/software/navigator.html

Related Documentation

System Documentation

The components in these release notes, including the platforms tested, are discussed in the Technical Information site at: http://www.cisco.com/iam/unified/ipt861/Install_and_Configure_System_Components.htm

See this content for the specific versions of the components tested and links to relevant documentation for installation and configuration procedures.

Upgrade information for components that have been tested and verified during system testing is provided in the System Installation and Upgrade for IP Telephony Enterprise Cisco Unified Communications System Release 8.6(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC8.6.1/ipt_system_inst_upg/suimt861.pdf

For additional information about specific hardware recommendations or bills of material for each product, see System Requirements.

Manageability Documentation

For manageability information about certain products, see documentation at: http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/Managed_Services.html

Product Documentation

The following table provides links to the main page for documentation on various Cisco Unified Communications components, from which you can navigate to individual documents.

Table 3 Related Documentation URLs

Category
Component
Documentation URL

Call Control

Cisco Unified Communications Manager

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition 3000

http://www.cisco.com/en/US/products/ps11370/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition 5000

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition 6000

http://www.cisco.com/en/US/products/ps11369/tsd_products_support_series_home.html

Cisco Unified Communications Session Management Edition

http://www.cisco.com/en/US/products/ps10661/tsd_products_support_series_home.html

Cisco Unified Communications Manager Express

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html

Cisco Unified Survivable Remote Site Telephony (SRST)

http://www.cisco.com/en/US/products/sw/voicesw/ps2169/tsd_products_support_series_home.html

Cisco Intercompany Media Engine

http://www.cisco.com/en/US/products/ps10669/tsd_products_support_series_home.html

Contact Center

Cisco Unified Contact Center Express

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_products_support_series_home.html

Applications

Cisco Unified Presence

http://www.cisco.com/en/US/products/ps6837/tsd_products_support_series_home.html

Cisco Emergency Responder

http://www.cisco.com/en/US/products/sw/voicesw/ps842/tsd_products_support_series_home.html

Cisco Unified Application Environment

http://www.cisco.com/en/US/products/ps7058/tsd_products_support_series_home.html

Cisco Unified Attendant Consoles

http://www.cisco.com/en/US/products/ps7282/tsd_products_support_series_home.html

Cisco Unified SIP Proxy Software

http://www.cisco.com/en/US/products/ps10475/tsd_products_support_series_home.html

Conferencing

Cisco Unified MeetingPlace

http://www.cisco.com/en/US/products/sw/ps5664/ps5669/tsd_products_support_series_home.html

Cisco Unified Videoconferencing 3500 Series Products

http://www.cisco.com/en/US/products/hw/video/ps1870/tsd_products_support_series_home.html

Telepresence

Cisco TelePresence Endpoints

http://www.cisco.com/en/US/products/ps7060/products.html

Cisco TelePresence Infrastructure

http://www.cisco.com/en/US/products/ps7060/products.html#N618533

Voice Mail and Unified Messaging

Cisco Unity

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/tsd_products_support_series_home.html

Cisco Unity Connection

http://www.cisco.com/en/US/products/ps6509/tsd_products_support_series_home.html

Cisco Unity Express

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/tsd_products_support_series_home.html

Cisco Unified Messaging Gateway

http://www.cisco.com/en/US/products/ps8605/tsd_products_support_series_home.html

Cisco Unified Survivable Remote Site Voicemail

http://www.cisco.com/en/US/products/ps10769/tsd_products_support_series_home.html

Endpoints and Clients

Cisco Unified SIP Phone 3900 Series

http://www.cisco.com/en/US/products/ps7193/tsd_products_support_series_home.html

Cisco Unified IP Phone 6900 Series

http://www.cisco.com/en/US/products/ps10326/tsd_products_support_series_home.html

Cisco Unified IP Phone 7900 Series

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Cisco Unified IP Phone 8900 Series

http://www.cisco.com/en/US/products/ps10451/tsd_products_support_series_home.html

Cisco Unified IP Phone 9900 Series

http://www.cisco.com/en/US/products/ps10453/tsd_products_support_series_home.html

Cisco Virtualization Experience Clients

http://www.cisco.com/en/US/products/ps11295/Products_Sub_Category_Home.html

Cisco Cius

http://www.cisco.com/en/US/products/ps11156/prod_literature.html

Cisco IP Communicator

http://www.cisco.com/en/US/products/sw/voicesw/ps5475/tsd_products_support_series_home.html

Cisco Unified Personal Communicator

http://www.cisco.com/en/US/products/ps6844/tsd_products_support_series_home.html

Cisco UC Integration™ for Microsoft Lync

http://www.cisco.com/en/US/products/ps10317/tsd_products_support_series_home.html

Cisco Unified Communications for RTX

http://www.cisco.com/en/US/products/ps11241/tsd_products_support_series_home.html

Wireless and Mobility

Cisco Aironet 1140, 3500 Series Access Points

http://www.cisco.com/en/US/products/hw/wireless/index.html

Cisco 4400 Series Wireless LAN Controllers

http://www.cisco.com/en/US/products/ps6366/tsd_products_support_series_home.html

Cisco Unified Mobility Advantage

http://www.cisco.com/en/US/products/ps7270/tsd_products_support_series_home.html

Cisco Unified Mobile Communicator

http://www.cisco.com/en/US/products/ps7271/tsd_products_support_series_home.html

Security

Cisco ASA 5500 Series Adaptive Security Appliances (ASA 5520, ASA 5540, ASA 5580)

http://www.cisco.com/en/US/products/ps6120/tsd_products_support_series_home.html

Cisco ASA Advanced Inspection and Prevention Security Services Module (AIP-SSM)

http://www.cisco.com/en/US/products/ps9774/prod_module_series_home.html

Cisco Security Agent

http://www.cisco.com/en/US/products/sw/secursw/ps5057/tsd_products_support_eol_series_home.html

Cisco Enterprise Policy Manager

http://www.cisco.com/en/US/products/ps9529/tsd_products_support_series_home.html

Network Management

Cisco Unified Operations Manager

http://www.cisco.com/en/US/products/ps6535/tsd_products_support_series_home.html

Cisco Unified Service Monitor

http://www.cisco.com/en/US/products/ps6536/tsd_products_support_series_home.html

Cisco Unified Service Statistics Manager

http://www.cisco.com/en/US/products/ps7285/tsd_products_support_series_home.html

Cisco Unified Provisioning Manager

http://www.cisco.com/en/US/products/ps7125/tsd_products_support_series_home.html

Communications Infrastructure

Cisco IOS Software Release 15.1

http://www.cisco.com/en/US/products/ps10592/tsd_products_support_series_home.html

Cisco 870, 881 Integrated Services Routers

http://www.cisco.com/en/US/products/hw/routers/ps380/tsd_products_support_series_home.html

Cisco 1861 Integrated Services Router

http://www.cisco.com/en/US/products/ps5853/tsd_products_support_series_home.html

Cisco 2800 Series Integrated Services Routers

http://www.cisco.com/en/US/products/ps5854/tsd_products_support_series_home.html

Cisco 2900 Series Integrated Services Routers

http://www.cisco.com/en/US/products/ps10537/tsd_products_support_series_home.html

Cisco 3800 Series Integrated Services Routers

http://www.cisco.com/en/US/products/ps5855/tsd_products_support_series_home.html

Cisco 3900 Integrated Services Routers

http://www.cisco.com/en/US/products/ps10536/tsd_products_support_series_home.html

Cisco 4451-X Integrated Services Routers

http://www.cisco.com/en/US/products/ps12522/tsd_products_support_series_home.html

Cisco Unified Border Element

http://www.cisco.com/en/US/products/sw/voicesw/ps5640/tsd_products_support_series_home.html

Cisco VGD 1T3 Voice Gateway

http://www.cisco.com/en/US/products/ps9890/tsd_products_support_series_home.html

Cisco VG30D Voice Gateway

http://www.cisco.com/en/US/products/ps10601/products_data_sheets_list.html

Cisco Catalyst 3750 Series Data Center Switches

http://www.cisco.com/en/US/products/hw/switches/ps5023/tsd_products_support_series_home.html

Cisco Catalyst 4500 Series Access Switches

http://www.cisco.com/en/US/products/hw/switches/ps4324/tsd_products_support_series_home.html

Cisco Catalyst 6500 Series Access Switches

http://www.cisco.com/en/US/products/hw/switches/ps708/tsd_products_support_series_home.html

Cisco Catalyst 6600 Series Voice Gateways

http://www.cisco.com/en/US/products/hw/switches/ps700/tsd_products_support_eol_series_home.html

Cisco VG200 Series Analog Voice Gateways

http://www.cisco.com/en/US/products/hw/gatecont/ps2250/tsd_products_support_series_home.html

Cisco ATA 180 Series Analog Telephone Adaptors

http://www.cisco.com/en/US/products/hw/gatecont/ps514/tsd_products_support_series_home.html

Unified Computing

Cisco Unified Computing System

http://www.cisco.com/en/US/products/ps10477/tsd_products_support_series_home.html

Cisco UCS B-Series Blade Servers

http://www.cisco.com/en/US/products/ps10280/tsd_products_support_series_home.html

Cisco UCS C-Series Rack-Mount Servers

http://www.cisco.com/en/US/products/ps10493/tsd_products_support_series_home.html


.

Limitations and Restrictions

This section includes the following topics:

Important Notes

Resolved Caveats

Open Caveats

If you are a Cisco partner or a registered Cisco.com user with a Cisco service contract, you can use the Bug Toolkit to find caveats of any severity for any release. Access the Bug Toolkit at: http://tools.cisco.com/Support/BugToolKit/

Cisco offers a Product Alert Tool that allows you to set up one or more profiles that enable you to receive email notification of new Field Notices, Product Alerts, or End of Sale information for the products that you select. The Product Alert Tool is available at: http://tools.cisco.com/Support/PAT

Important Notes

This section includes important notes related to the testing of Cisco Unified Communications System Release 8.6(1) for IP telephony and includes the following issue:

DTMF signaling type 'no preference' with DTMF relay sip-kpml

DTMF signaling type 'no preference' with DTMF relay sip-kpml

Do not configure a Unified Communications Manager SIP trunk pointing to the SIP gateway as DTMF signaling type 'no preference' when the SIP gateway is DTMF relay sip-kpml.

This combination results in bulk call failures during heavy traffic loads, followed by a gateway crash. T to recover from the crash the gateway router must be reloaded. For more information, see CSCtq56727, SIP GW crash with MALLOCFAIL during heavy call traffic.

Workaround:

Set the DTMF signaling type as `OOB and RFC 2833' in Unified Communications Manager SIP trunk configuration.

OR

Configure dtmf-relay rtp-nte at the SIP gateway dial-peer configuration, instead of sip-kpml. The Unified Communications Manager SIP trunk is configured with `no preference.'

Resolved Caveats

Table 4 lists caveats, grouped by severity, that are resolved now but are not included in the recommended component versions of Cisco Unified Communications System Release 8.6(1) for IP telephony.


Note For information about the caveats that were resolved in specific versions of each component, see the appropriate release notes for each component.


To determine the software version that includes the fix, click on the linked caveat number in the Identifier column in Table 4 to access the Bug Toolkit.

Table 4 Resolved Caveats Not Included in Cisco Unified Communications Release 8.6(1) 

Identifier
Headline
Severity 2-3 caveats

CSCto02728

CUCM web very slow for phone queries

CSCto59303

CUCM BE 3k Auto Attendant key transfer to Pilot number

CSCtq17644

No video from RT to H320 PSTN endpoint over Codian ISDN gw

CSCtq26609

Dataset status failed DB error displays on scheduled reports

CSCtq37434

Payload Number reuse detection killing calls considered too harsh

CSCth73331

NME-CUE config lost after Reload

CSCto93338

Inbound/outbound calls to/from MXP1700 over QSIG ICT fails.

CSCtj23133

Re-order tone in originating side (CUCM) for unanswered

CSCtq70900

Tomcat and/or IPSEC Key store corruption causes DRF backup failures

Severity 4-6 Caveats

CSCtf90314

Some configurations are lost while upgrading

CSCtk66134

Service cores during shutdown

CSCtj10806

Video Path replacement not working


Open Caveats

Table 5 lists known caveats, grouped by severity, related to the testing of IP telephony components in Cisco Unified Communications System Release 8.6(1) and previous releases, which were not resolved at the time this document was written.

For additional information about each defect, click on the linked caveat number in the Identifier column in Table 5 to access the Bug Toolkit.

Table 5 Open Caveats

Identifier
Headline
Severity 2-3 Caveats

CSCti02486

7985 Video phone to TB H.320 PSTN endpoint video calls are not working

CSCte86123

If System IPCC is selected and Peripheral ID is 5000 CTIOS error occurs

CSCtl98133

C20: P2P call fails between 9971 and C20 registered to VCS in h323 mode

CSCtn12208

PCoIP standalone - second display sometimes takes a long time to come up

CSCto11698

PMR 00006 data is not replicating between all nodes in cluster some

CSCtq52314

CUCIRTX (SoftPhone) drops the call when video gets added to the EX90/E20

CSCtq74688

CTS 500 call gets dropped after the originator of the conference is released

CSCtq82479

Limitation under Qsig which leads Conference string and COLP to miss

CSCtq83940

CUCM does not negotiate 101 in re-invite when call originates from SCCP

CSCtq71309

After upgrade the WebApp services fails to start

Severity 4-6 Caveats

CSCti23462

Display error message when user rebalance ignores an unhealthy node

CSCtd52204

SIP session/sip_tx and possible TD memory leak during tls testing

CSCte50676

Newly added users cannot login over soap following DB restart

CSCte70132

Need method to handle overlapping large reassignments

CSCtn39962

Disable replWatcher when pub and sub are on different versions


Troubleshooting

For important troubleshooting information, tips, and recommendations related to Cisco Unified Communications System Release for IP telephony, see the troubleshooting information at:
http://www.cisco.com/iam/unified/ipt851/Introduction_to_Troubleshooting.htm

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.