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System Release Notes for IP Telephony: Cisco Unified Communications System, Release 6.1(1)

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System Release Notes for IP Telephony: Cisco Unified Communications System, Release 6.1(1)

Table Of Contents

System Release Notes for IP Telephony:
Cisco Unified Communications System, Release 6.1(1)

Contents

Overview

Tested Functionality

New and Changed Features

Cisco Unified Communications Manager

Cisco Unified Presence

Cisco Customer Response Solutions (Unified IP IVR)

Cisco Unified Messaging Gateway

Cisco Unified Operations Manager

Cisco Unity Express

Additional Cisco Unified IP Phone Support

Cisco Unified Mobility Advantage

Cisco IOS 12.4(15)T3

Cisco IOS 12.4(11)XW5/Unified Communications Manager Express 4.2

Cisco IOS 12.4(13d) Mainline

System Requirements

End-of-Sale Components

Deployment Considerations

Software Version Matrix

Firmware Version Matrix

Latest Software Upgrades and Licenses

Related Documentation

Limitations and Restrictions

Important Notes

Unexpected Reboots on MCS7825-H2 Servers (CSCsl20970)

Unity Ports in SIP Integration with Unified Communications Manager (CSCsl46826)

Cisco Unified Operations Manager Defects

Cisco 2801 Router Crashes Due to Insufficient Memory (CSCsm27446)

ASA Firewall Performance (CSCsg26064)

Bidirectional NAT on FWSM Not Supported for VoIP Calls (CSCsh83414)

Configuring and Registering SCCP Unified IP Phones Affects Virtual Memory (CSCsh87826)

Resolved Caveats

Open Caveats

Troubleshooting

Documentation Updates

Obtaining Documentation, Obtaining Support, and Security Guidelines


System Release Notes for IP Telephony:
Cisco Unified Communications System, Release 6.1(1)


Contents

Overview

Tested Functionality

New and Changed Features

System Requirements

End-of-Sale Components

Deployment Considerations

Software Version Matrix

Firmware Version Matrix

Latest Software Upgrades and Licenses

Related Documentation

Limitations and Restrictions

Important Notes

Resolved Caveats

Open Caveats

Troubleshooting

Documentation Updates

Obtaining Documentation, Obtaining Support, and Security Guidelines

Overview

It is standard methodology for Cisco Systems to perform system-wide testing of the Cisco Unified Communications family of products, supplementing the product-level testing performed on each Cisco Unified Communications product. This document provides release notes for the testing conducted on systems composed of the following types of components:

Call control components, such as Cisco Unified Communications Manager, Cisco Unified Communications Manager Business Edition, and Cisco Unified Presence

Voice applications, such as Cisco Emergency Responder

Conferencing components, such as Cisco Unified MeetingPlace, Cisco Unified MeetingPlace Express, Cisco Unified Videoconferencing, and Cisco Unified TelePresence

Voice mail and unified messaging components, such as Cisco Unity, Cisco Unity Connection, and Cisco Unity Express

Endpoints and clients, such as Cisco Unified IP Phone 7900 Series phones, 3900 Series Phones, Cisco IP Communicator, and Cisco Unified Personal Communicator

Wireless and mobility components, such as Cisco Aironet Access Points, Cisco Unified Mobility Advantage, and Cisco Unified Mobile Communicator

Security devices, such as Cisco ASA 5540 Adaptive Security Appliances, Cisco Catalyst 6500 Series Firewall Services Modules, and Cisco Security Agents

Network management tools, such as Cisco Unified Operations Manager and Cisco Unified Service Monitor

Communications infrastructure devices, such as Cisco routers, gateways/gatekeepers, and switches


Note For a more complete list of IP telephony components that may be present in a Unified Communications Release 6.1(1) system, see Software Version Matrix.


The focus of this document is on the IP telephony components of Cisco Unified Communications system testing. IP contact center components have also been tested. For additional information on contact center components, please see:
http://www.cisco.com/cisco/web/docs/iam/unified/ipcc611/index.html

A major deliverable of the System Release and Cisco Unified Communications testing is a recommendation of compatible software releases for customers that have been verified by the testing teams. The recommendations are not exclusive and are in addition to interoperability recommendations for each of the individual voice application or voice infrastructure products. For information on component software releases for Unified Communications Release 6.1(1), see System Requirements. Software compatibility for all Unified Communications system releases, as well as updated compatibility information for this release, is available from the Cisco Unified Communications Compatibility Tool at:
http://tools.cisco.com/ITDIT/vtgsca

Tested Functionality

The system-wide testing of IP telephony functionality for Cisco Unified Communications Release 6.1(1) included the following:

Testing on two distinct upgrade paths for North America IP telephony main components:

Multistage upgrade from IP Communications System Test Release 4.2 versions to Cisco Unified Communications Release 6.1(1) versions. For a list of the base Release 4.2 versions, see the Systems Release Notes for North America IP Telephony: IP Communications Systems Test Release 4.2 at:
http://www.cisco.com/univercd/cc/td/doc/product/voice/ip_tele/gblink/system/gbtst4x/4_2/rng42nip.htm

Multistage stage upgrade from Cisco Unified Communications Release 6.0(1) versions to Cisco Unified Communications Release 6.1(1) versions. For a list of the base Release 6.0(1) versions, see the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 6.0(1) at:
http://www.cisco.com/univercd/cc/td/doc/systems/unified/uc601/relnotes/rnipt601.htm

Single stage upgrade from Cisco Unified Communications Release 6.0(1) versions to Cisco Unified Communications Release 6.1(1) versions. For a list of the base Release 6.0(1) versions, see the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 6.0(1) at:
http://www.cisco.com/univercd/cc/td/doc/systems/unified/uc601/relnotes/rnipt601.htm

For a list of the target Cisco Unified Communications Release 6.1(1) versions that the main components were upgraded to, see Software Version Matrix. System upgrade procedures are provided in the System Installation and Upgrade Manual for IP Telephony at:
http://www.cisco.com/univercd/cc/td/doc/systems/unified/uc611/siumipt/suim.pdf

Testing on a Multisite Distributed deployment topology, including changes to the following site models since Cisco Unified Communications Release 6.0(1):

Interoperability testing between Cisco Unified Communications Manager Release 6.1(1) and both Cisco Unified Communications Manager Release 6.0(1) and Cisco Unified Communications Manager Release 4.1(3)SR2.

Infrastructure security implemented with Cisco ASA 5500 Series Adaptive Security Appliance (ASA), Cisco Catalyst 6500 Series Firewall Services Module (FWSM), Cisco Catalyst 6500 Series Intrusion Detection System (IDSM-2) Module, Cisco Intrusion Prevention System Appliance IPS-4200, Cisco NAC Appliance (Clean Access), and Cisco Security Agent for Unified Contact Center Express, Cisco Unity, Unified MeetingPlace, Unified Communications Manager, and Cisco Emergency Responder.

New and Changed Features

This release of Cisco Unified Communications includes the following new or upgraded significant components since Release 6.0(1) :

Cisco Unified Communications Manager

Cisco Unified Presence

Cisco Customer Response Solutions (Unified IP IVR)

Cisco Unified Messaging Gateway

Cisco Unified Operations Manager

Cisco Unity Express

Additional Cisco Unified IP Phone Support

Cisco Unified Mobility Advantage

Cisco IOS 12.4(15)T3

Cisco IOS 12.4(11)XW5/Unified Communications Manager Express 4.2

Cisco IOS 12.4(13d) Mainline

For information on components versions that is not changed in Unified Communications Manager Release 6.1(1), refer to the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 6.0(1):

http://www.cisco.com/univercd/cc/td/doc/systems/unified/uc601/relnotes/rnipt601.htm

The following sections list the features of each new or upgraded component tested in this release.

Cisco Unified Communications Manager

Unified Communications Manager Release 6.1(1a) includes the following changes and updates to functionality since Unified Communications Manager Release 6.0(1):

Installation process includes the following new features:

Ability to set the maximum transmission unit (MTU) size

Validates that a subsequent node can communicate with the first node

Join Across Lines Policy—This feature allows a phone user to press the Join softkey and then the line button of an existing call to convert an existing call to an Ad Hoc conference. The user who pressed the Join softkey becomes the conference initiator and can add more participants to the conference or utilize conference chaining, and other Ad Hoc conference features as desired.

Single Button Barge/CBarge Policy— When enabled, single-button capability allows users to barge/cBarge into an existing shared line call by pressing the line button associated with the call that they want to barge/cBarge into.

Simultaneous log in to Cisco Unified Communications Operating System and Cisco Unified Communications Manager Administration is not possible.

Enhancements to Unified Communications Manager such as:

Intercom for Cisco Extension Mobility—The new Default Activated Device field must be configured with intercom directory numbers for the intercom feature to function for users who log in to phones remotely using Cisco Extension Mobility.

Licensing for Cisco Unified Mobility—Cisco Unified Communications Manager Administration Configuration System and User Management menus, which enable you to specify and control the number of device license units that are consumed and credited for adjunct devices that are used specifically for Cisco Unified Mobility.

SIP Trunk Identification—Allows you to define how Cisco Unified Communications Manager identifies the SIP trunk to use for a call for rerouting purposes.

Serviceability enhancements to the Real-Time Monitoring Tool (RTMT) that include the ability to collect installation logs, display information on predefined Cisco Unified Communications Manager objects and new states on critical services, and others.

From the Unified Communications Manager User Options web page, users can now configure not just the call forward all option, but also the call forward busy, call forward no answer, and call forward no coverage user options

Support for Thai and Turkish localization

Support for Cisco Unified IP Phone 7937 models and Cisco Unified SIP 3911 models.

For a detailed description of these features and functionality, see Release Notes for Cisco Unified Communications Manager Release 6.1(1a) at:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_1_1/cucm-rel_note-611a.pdf

Cisco Unified Presence

Unified Presence Server Release 6.0(2) includes the following changes and updates to functionality since Unified Presence Server Release 6.0(1):

Cisco Unified Presence Release 6.0(2) can be installed on a VMWare platform, which enables Cisco Unified Presence to run on virtual machines in non-production, demonstration and development environments. However, Cisco offers no support for such an environment.

Upon detecting VMWare, Cisco Unified Presence automatically licenses the SIP Proxy and Presence Engine services for non-production use. The auto-generated demonstration licenses covers Proxy and Presence Engine services on two Cisco Unified Presence servers: the Publisher and the Subscriber. Users need to activate the Proxy and Presence Engine but do not need to upload license files.

Since VMWare Player is not yet supported, only a fresh install of Unified Presence on an MCS or equivalent Server is supported.

For a detailed description of these features and functionality, see the Release Notes for Cisco Unified Presence Release 6.0(2) at:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/6_0_2/english/rel_notes/cup602ESrn.html

Cisco Customer Response Solutions (Unified IP IVR)

Cisco Customer Response Solutions (Unified IP IVR) Release 5.0(2) includes the following changes and updates:

Support for Cisco Unified E-Mail Interaction Manager (Unified EIM) and Cisco Unified Web Interaction Manager (Unified WIM) Phase 1 version 4.2.2 with SR1

Supports upgrade from 4.5.X to 5.0(2) and 5.0(1) to 5.0(2)

Microsoft Vista support for Cisco Agent Desktop (CAD) and Cisco Supervisor Desktop (CSD), Historical Report Client (HRC), and Editor

Standard licence repackaging will not support CAD and will include skill-based routing. CAD support will be part of the Enhanced license package

Support for SQL Server 2005 as enterprise database

Support for WFO 1.1

Support for Danish localization


Note In order to use Unified Communications Manager Express and Unified Contact Center Express Release 5.0(2) in the same network, you must use Unified Communications Manager Express Release 4.2 running on Cisco IOS Software Release 12.4(11)XW5. See Cisco IOS 12.4(11)XW5/Unified Communications Manager Express 4.2 for more information on this interoperability requirement.


For a detailed description of Customer Response Solutions (Unified Contact Center Express) features and functionality, see Release Notes for Cisco Customer Response Solutions 5.0(2) at:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/express/crs5_02/release/notes/crs502rn.pdf

Cisco Unified Messaging Gateway

Cisco Unified Messaging Gateway (UMG) Release 1.0(1) includes the following:

Hardware Platforms supported:

Cisco 2801

Cisco 2811

Cisco 2821

Cisco 2851

Cisco 3825

Cisco 3845

Support for Cisco IOS Software release 12.4(11)T and later

The Cisco UMG license supports connecting multiple voice mail systems together for directory services. The license allows the Cisco UMG to connect to a maximum number of voice mail systems/nodes. This license does not apply to the number of mailboxes or users per node.

Cisco UMG is compatible with different versions of Cisco Unity Express, Cisco Unity, and Avaya Interchange

For a detailed description of these features and functionality, see Release Notes for Cisco Unified Messaging Gateway 1.0.1 at:

http://www.cisco.com/en/US/docs/voice_ip_comm/umg/rel1_0/release/notes/rnumg10.html

Cisco Unified Operations Manager

Cisco Unified Operations Manager Release 2.0.2 provides support for additional devices that are part of the Cisco Unified Communications System Release 6.1(1). The devices supported are:

Cisco 1861 Integrated Services Router

Cisco Unified Communications Manager 6.1

Cisco Unified Communications Manager 4.3

Cisco Unity Express 3.1

Cisco Unified Communications 500 series

For a detailed description of Unified Operations Manager Release 2.0.2 features and functionality, see Release Notes for Cisco Unified Operations Manager 2.0.2 at:

http://www.cisco.com/en/US/products/ps6535/prod_release_notes_list.html

Cisco Unity Express

Unity Express Release 3.1(1) includes the following changes and updates to functionality since Release 3.0(1):

Support for Automatic Registration with Cisco Unified Messaging Gateway 1.0—Cisco Unity Express 3.1 provides interoperability with Cisco Unified Messaging Gateway 1.0, which provides a tool for system administrators to manage large numbers of Cisco Unity Express endpoints in a distributed network

Supports storing of Historical Reporting on Remote Sites—Beginning with Cisco Unity Express 3.1, the historical reporting information can be stored on remote databases.

Support for new Voice Mail Subscriber feature—In environments running Cisco Unified Messaging Gateway 1.0, voice-mail users will have the option of searching a global directory if an extension is not found when addressing a message by name or number.

Support for Dutch and Swedish localization

For a detailed description of these features and functionality, see Release Notes for Cisco Unity Express Release 3.1 at:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/release/notes/rncue31.html

Additional Cisco Unified IP Phone Support

Cisco Unified Communications Release 6.1(1) introduces support for the following new phone models:

Cisco Unified IP Phone 7937G

Cisco Unified SIP Phone 3911

For more information on Cisco Unified 7900 series IP Phone models, see the appropriate release notes at:

http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_notes_list.html

For more information on Cisco Unified 3900 series SIP Phone models, see the appropriate release notes at:

http://www.cisco.com/en/US/products/ps7193/prod_release_notes_list.html

Cisco Unified Mobility Advantage

For more information on these new products, see Cisco Unified Mobility Advantage 3.0.9 and Cisco Unified Mobile Communicator 3.0 Release Notes at:

http://www.cisco.com/en/US/products/ps7270/prod_release_notes_list.html

Cisco IOS 12.4(15)T3

For a detailed description of Cisco IOS Release 12.4(15)T3 features and functionality, see Cross-Platform Release Notes for Cisco IOS Release 12.4T, Part 3: New Feature Descriptions and Important Notes at:

http://www.cisco.com/en/US/products/ps6441/prod_release_note09186a00804a19ae.html

Cisco IOS 12.4(11)XW5/Unified Communications Manager Express 4.2

In Cisco Unified Communications System Release 6.1(1), the Cisco IOS release version did not change from the previous Cisco Unified Communications System release.

Testing was performed using the following voice/data gateways:

Cisco 2800 Series Integrated Services Routers: Cisco 2801, Cisco 2811, Cisco 2821 (H.323), and Cisco 2851

Cisco 3800 Series Integrated Services Routers: Cisco 3825 and Cisco 3845 (H.323 and MGCP)

For a detailed description of these and other IOS Release 12.4(11)XW features, see Release Notes for Cisco 3800 Series Integrated Services Routers with Cisco IOS Release 12.4(11)XW at:

http://www.cisco.com/en/US/products/ps6706/prod_release_note09186a00808380ab.html

Cisco IOS 12.4(13d) Mainline

The majority of Cisco Unified Communications Release 6.1(1) system testing was performed using Cisco IOS Release 12.4(15)T. However, automated testing of basic call functionality and additional load testing were performed using the Cisco IOS Release 12.4(13d) Mainline. Because Cisco IOS Mainline releases do not support many of the calling features found in Cisco IOS T releases, this additional testing involved only basic call functionality between IP phones and IP phones to PSTN endpoints. For defects filed against this testing, see Resolved Caveats.

Testing was performed using the following voice/data gateways:

Cisco 2800 Series Integrated Services Routers: Cisco 2811, Cisco 2821 (H.323), and Cisco 2851

Cisco 3700 Series Multiservice Access Routers: Cisco 3725 (H.323) and Cisco 3745 (MGCP)

Cisco 3800 Series Integrated Services Routers: Cisco 3825 and Cisco 3845 (H.323 and MGCP)

Cisco Catalyst Switch Communications Media Module (CMM)

Cisco VG224 Voice Gateway

To compare the differences in features and functionality between 12.4(15)T and 12.4(13d), you can use Feature Navigator, a web-based tool. To access Feature Navigator, you must have an account on Cisco.com. If you have forgotten or lost your account information, e-mail the Contact Database Administration group at cdbadmin@cisco.com. If you want to establish an account on Cisco.com, go to http://www.cisco.com/register and follow the directions.

You can access Feature Navigator at the following URL:

http://www.cisco.com/go/fn

Click Compare Images and enter the following values in the popup window:

Software—IOS (in both fields)

Major Release—12.4 in the first field, 12.4T in the second field

Release Number—12.4(13d) in the first field, 12.4(15)T in the second field

Platform—Same device in both fields

Feature Set—IP Voice (in both fields)

System Requirements

This section provides information about the software versions of the Cisco and third-party components and the firmware versions of the Cisco Unified IP phones used in system-wide testing of Cisco Unified Communications Release 6.1(1). This section contains the following information:

End-of-Sale Components

Deployment Considerations

Software Version Matrix

Firmware Version Matrix

End-of-Sale Components

The following components have reached end-of-sale (EOS) status but are still supported, and since they may be present in existing customer deployments, remained installed in the test bed sites for this Cisco Unified Communications release:

Cisco MCS-7825-H1

Cisco MCS-7825I-3000

Cisco MCS-7845H-2400

Cisco MCS-7845H-3000

Cisco 2611

Cisco 2621

Cisco 2651

Cisco switch/router modules:

WS-X6624-FXS Analog Interface Module

NM-HDV High Density Voice Network Module

NM-1V/2V Low-Density Analog Interface Module

VIC-2FXO/2FXS Low Density Voice/Fax Network Module

Analog Telephone Adaptor model ATA188

Cisco VT Advantage (CVT-ADV-E1)

Unified Videoconferencing 3526 PRI Videoconferencing Gateway

Unified Videoconferencing Multipoint Control Unit 3511

The EOS date is the last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale. There is also an end-of-life (EOL) cycle that is a process that guides the final business operations associated with the product life cycle.

The EOL process consists of a series of technical and business milestones and activities that, once completed, make a product obsolete. Once obsolete, the product is not sold, manufactured, improved, repaired, maintained, or supported.

For information about recommended replacements, see the comprehensive list of announcements at End-of-Life and End-of-Sale Products at the following URL:

http://www.cisco.com/en/US/products/prod_end_of_life.html

For information on specific products, choose a product from the following URL:

http://www.cisco.com/web/psa/products/index.html

Then click on the End-of-Life and End-of-Sale Notices link in the Product Literature box.

For an overview of the Products and Services EOL policy, see the information at the following URL:

http://www.cisco.com/en/US/products/products_end-of-life_policy.html

Deployment Considerations

The tables in this section list the recommended software and firmware releases based on Cisco Unified Communications Release 6.1(1). Note that not every rebuild is tested as part of Cisco Unified Communications. Therefore, additional regression testing in a customer or Cisco-specific certification lab is recommended before deployment.

When deploying IP Communications in a customer environment, please remember the following:

At the minimum, customers should deploy the software release recommended in these tables.

For CSA, customers should use the latest engine and policy release. CSA software is available at:

http://www.cisco.com/cgi-bin/tablebuild.pl/csa

For other software components, customers should use the most current rebuild of a maintenance release. For IOS, information about the latest releases, including deferral advisories, is available at:

http://www.cisco.com/kobayashi/sw-center/sw-ios.shtml

If the recommended release has been deferred to a subsequent release, customers should use the subsequent release.

Before deploying a release, examine the open caveats in the chosen release to determine if any will impact your implementation. Open caveats can be viewed through the Bug Toolkit, located at:

http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl

In system upgrades, deploy the chosen release in a lab environment that uses the same product components as the customer's product components before moving it to a production environment.

Software Version Matrix

Table 1 lists the software release versions of both Cisco and third-party components used in the Cisco Unified Communications Release 6.1(1) system test.

Table 1 Software Release Versions in Cisco Unified Communications Release 6.1(1) for IP Telephony 

Category
Component
Release Version

Call Control

Cisco Unified Communications Manager

6.1(1a)1

Cisco Unified Communications Manager Business Edition

6.1(1)

Cisco Unified Communications Manager Express

4.2/IOS 12.4(15)T32 ,
4.2/IOS 12.4(11)XW5

Cisco Unified Survivable Remote Site Telephony (SRST)

4.1/IOS 12.4(15)T
4.2/IOS 12.4(11)XW5
Secure SRST deployment require advipservicesk9 image 4.2/IOS 12.4(11)XW5

Cisco Unified Presence

6.0(2)1

Cisco Unified Business Attendant Console and Unified Department Attendant Console

6.0

Cisco Unified Communications 500 Series for Small Business

IOS 12.4(11)XW2

Contact Center

Cisco Customer Response Solutions (Cisco Unified Contact Center Express)

5.0(2)

Cisco Customer Response Solutions (Unified Contact Center Express)—Operating System

OS 2003.1.1SR4

Applications

Cisco Emergency Responder

2.0(3)1

Cisco Fax Server

9.0

Cisco Unified Application Environment

2.4

Cisco Unified PhoneProxy

1.0(2)

Cisco Unified Messaging Gateway

1.0.1

Conferencing

Cisco Unified MeetingPlace—Operating System

Win OS 2003.1.2.aSR2

Cisco Unified MeetingPlace Audio Server3

6.0 MR1

Cisco Unified MeetingPlace IP Gateway

5.3.1.29

Cisco Unified MeetingPlace Web Conferencing

6.0.244.0

Cisco Unified MeetingPlace Video Integration

5.4.204

Cisco Unified MeetingPlace Video Administration Server

5.4.0.112

Cisco Unified MeetingPlace for Outlook

6.0.115.0

Cisco Unified MeetingPlace MeetingTime

6.0.1.4

Cisco Unified MeetingPlace Jabber Integration

6.0.102.0

Cisco Unified MeetingPlace Directory Services

5.4.104

Cisco Unified MeetingPlace Express

2.0.2.1261,4

Cisco Unified Videoconferencing 3515 MCU

5.1.0.0.24

Cisco Unified Videoconferencing 3540 MCU

4.2.10

Cisco Unified Videoconferencing Enhanced Media Processor (EMP) Module for 3540 MCU

4.2.8

Cisco Unified Videoconferencing 3545 MCU

5.1.0.0.24

Cisco Unified Videoconferencing Enhanced Media Processor (EMP) Module for 3545 MCU

5.1.0.0.27

Cisco Unified Videoconferencing 3521, 3522 BRI Gateways

5.0.0.0.22

Cisco Unified Videoconferencing 3526, 3527, and 3545 PRI Gateways

5.0.0.0.22

Cisco Unified Videoconferencing 3540 PRI Gateway

5.0.0.0.17

Voice Mail and Unified Messaging

Cisco Unity

5.0 ES30

Unity-CM TSP

8.1(3)

Cisco Unity—Microsoft Exchange

Microsoft Exchange 2003 SP2 (on Cisco Unity and partner Exchange servers) and Microsoft Exchange 2000SP3 or Exchange 2003SP2 (on other message store servers)

Cisco Unity—IBM Lotus Domino

7.0 with DUC 1.2.3

Cisco Unity Connection

2.1(1)

Cisco Unity Express

3.1(1)

Endpoints and Clients

Cisco Unified IP Phones models 3911, 7902G, 7905G, 7906G, 7911G, 7912G, 7920, 7921G, 7931, 7935, 7936, 7937G, 7940G, 7941G, 7942G, 7945G, 7960G, 7961G, 7962G, 7965G, 7970G, 7971G, 7975G, 7985G

Bundled with Unified Communications Manager
See Firmware Version Matrix

Cisco IP Communicator

2.1

Cisco Unified Personal Communicator

1.2(1)

Cisco Unified Video Advantage

2.0(3)

Wireless and Mobility

Cisco Aironet Access Point (AP) 1200G

12.3(8)JA

Cisco Unified Mobility Advantage

3.0(9)

Cisco Unified Mobile Communicator

3.0(1)

Security

Cisco ASA 5540 Adaptive Security Appliance

8.0(3)

Cisco Catalyst 6500 Series Firewall Services Module (FWSM)

3.2(2)

Cisco Catalyst 6500 Series Intrusion Detection System (IDSM-2) Module

6.0.3E1

Cisco Intrusion Prevention System Appliance IPS-4200

6.0.3E1

Cisco NAC Appliance (Clean Access)

4.1.2

Management Center for Cisco Security Agents

5.0.0.216

Cisco Security Agent for Cisco Customer Response Solutions (Unified Contact Center Express)

5.0.0.216-3.0.3

Cisco Security Agent for Cisco Unity

4.5.1.639-2.0(3)

Cisco Security Agent for Unified MeetingPlace

5.0.0.216-6.0.7

Cisco Security Agent for Unified Communications Manager

Bundled with Unified Communications Manager

Cisco Security Agent for Cisco Emergency Responder

Bundled with Cisco Emergency Responder

Network Management

Cisco Unified Operations Manager

2.0.25

Cisco Unified Service Monitor

2.0.1

Cisco netManager - Unified Communications

1.0

Cisco Unified Service Statistics Manager

1.0

Cisco Unified Provisioning Manager

1.2

Cisco Monitor Manager

1.1.2

Cisco Monitor Director

1.1.2

Cisco Resource Management Essentials (RME)

4.0.5

Communications Infrastructure

Cisco 1760 (voice/data gateway)

12.4(15)T3

Cisco 2610XM, 2611XM, 2620XM6, 2621XM, 2650XM, 2651XM (router)

12.4(15)T3

Cisco 2691 (router)

12.4(15)T3

Cisco Integrated Services Router (ISR) 2801, 2811, 28216, 28516, 38256, 38456

12.4(15)T3

Cisco 3745 (gatekeeper)

12.4(15)T3

Cisco 37256, 37456 (voice/data gateway)

12.4(15)T3

Cisco 3725, 3745, 3825 (SRTP and Secure SRST gateways)

12.4(15)T3

Cisco 72066 (voice/data gateway)

12.4(15)T3

Cisco Catalyst 3500 XL Series (access switch)

12.0(5)WC17

Cisco Catalyst 3550 (access switch)

12.2(40)SE

Cisco Catalyst 3560 (access switch)

12.2(40)SE

Cisco Catalyst 3750 (data center switch)

12.2(25)SEE3 with advipservicesk9 image

Cisco Catalyst 4503 (access switch)

12.2(25)EWA8

Cisco Catalyst 4506 (access switch)

12.2(25)EWA8

Cisco Catalyst 6506, 6509 (voice access switch, Supervisor Engine 2/MSFC2)

CatOS 8.5(8) / 12.2(18)SXF8

Cisco Catalyst 6506, 6509 (core switch, Supervisor Engine 720)

12.2(18)SXF8 (native-mode)

Cisco Catalyst Communications Media Module (CMM)6

12.4(15)T3

Cisco Catalyst 6608, 6624 (voice gateway)

Bundled with Unified Communications Manager
See Firmware Version Matrix

Cisco Integrated Services Router (ISR) 1861

12.4(11)XW5

Cisco Unified Border Element

12.4(11)XW3

Cisco VG224 (analog voice gateway)6

12.4(15)T3

Cisco VG248 (analog voice gateway)

1.3(2)

Cisco ATA 186,188 (analog telephony adaptor)

Bundled with Unified Communications Manager
See Firmware Version Matrix

Third Party

McAfee Antivirus7

Enterprise 8.0.0 Patch
Version: 11

1 For software running on a MCS 7825-H2 server, an additional patch file is recommended; see Unexpected Reboots on MCS7825-H2 Servers (CSCsl20970) for more information.

2 Tested on all ISR platforms except Unified Communications 500 Series for Small Business and ISR 1861. The Unified Communications 500 Series for Small Business and ISR 1861 platforms were tested on Cisco IOS version 12.4(11)XW2.

3 A hot fix is available for defect CSCsh57350. Contact Cisco TAC for the hotfix.

4 A hot fix is available to fix defect CSCsi13566.

5 See Cisco Unified Operations Manager Defects for important information on defects associated with Unified Operations Manager Release 2.0(2).

6 Additional basic PSTN functionality and load testing was performed using IOS Mainline Release 12.4(13b) on this device; see Cisco IOS 12.4(13d) Mainline for more information.

7 You can install third-party antivirus agents on Windows-based servers such as Cisco Customer Response Solutions (Unified Contact Center Express) and Unified Operations Manager, but not on non-Windows appliances such as Unified Communications Manager and Unified Communications Manager Business Edition.


Firmware Version Matrix

Table 2 lists the firmware versions of the Cisco Unified IP Phones, analog adaptors, voice gateways and conference bridges used in the Cisco Unified Communications Release 6.1(1) system test.

Table 2 Firmware Versions for Cisco Devices in Cisco Unified Communications Release 6.1(1) for IP Telephony 

Component
SCCP Firmware Version
SIP Firmware Version

Cisco Unified SIP Phone 3911

SIP3951.8-1-1b

Cisco Unified IP Phone 7902G1

CP7902080002SCCP060817A

Cisco Unified IP Phone 7905G

CP7905080003SCCP070409A

CP7905080001SIP060412A

Cisco Unified IP Phone 7906G

SCCP11.8-3-3S

SIP11.8-3-3S

Cisco Unified IP Phone 7911G

SCCP11.8-3-3S

SIP11.8-3-3S

Cisco Unified IP Phone 7912G

CP7912080003SCCP070409A

CP7912080001SIP060412A

Cisco Unified IP Phone 7920

CMTERM_7920.4.0-03-00

Cisco Unified IP Phone 7921G

CP7921G-1.0.4

Cisco Unified IP Phone 7931G

SCCP31.8-3-3S

Cisco Unified IP Phone 7935

P00503021700

Cisco Unified IP Phone 7936

CMTERM_7936.3-3-14-0

Cisco Unified IP Phone 7937G

APPS37SCCP.1-0-1-0

—?

Cisco Unified IP Phone 7940G

P00308000700

P0S3-08-8-00

Cisco Unified IP Phone 7941G-GE2

SCCP41.8-3-3S

SIP41.8-3-3S

Cisco Unified IP Phone 7942G

SCCP42.8-3-3S

SIP42.8-3-3S

Cisco Unified IP Phone 7945G

SCCP45.8-3-3S

SIP45.8-3-3S

Cisco Unified IP Phone 7960G

P00308000700

P0S3-08-8-00

Cisco Unified IP Phone 7961G-GE

SCCP41.8-3-3S

SIP41.8-3-3S

Cisco Unified IP Phone 7962G

SCCP42.8-3-3S

SIP42.8-3-3S

Cisco Unified IP Phone 7965G

SCCP45.8-3-3S

SIP45.8-3-3S

Cisco Unified IP Phone 7970G

SCCP70.8-3-3S

SIP70.8-3-3S

Cisco Unified IP Phone 7971G-GE

SCCP70.8-3-3S

SIP70.8-3-3S

Cisco Unified IP Phone 7975G

SCCP75.8-3-3S

SIP75.8-3-3S

Cisco Unified IP Phone 7985G

CMTERM_7985.4-1-4-0

Cisco ATA 186, 188 (analog telephony adaptor)

ATA030203SCCP051201A

Cisco Catalyst 6608 (voice gateway)

D004040000303

Cisco Conference Bridge WS-X6608

C00104000002

1 Phone model tested in EUEM site models only during Cisco Unified Communications Release 6.1(1) system testing.

2 SRST failover tested on phone model with SIP firmware load installed only, not with SCCP firmware load

3 Only endpoints such as IP phones and analog telephone adaptors have separate firmware loads to support SCCP or SIP protocols; gateways and conference

3 bridges do not.


Latest Software Upgrades and Licenses

The following are links to the latest software upgrades and licenses for Cisco Unified Communications Release 6.1(1) components:

Go to http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml to download the software for the following products:

Cisco Unified Communications Manager

Cisco Unified Communications Manager Express

Cisco Unified Survivable Remote Site Telephony (SRST)

Cisco Unified Presence

Cisco Unified Communications 500 Series for Small Business

Cisco Customer Response Solutions (Unified Contact Center Express)

Cisco Emergency Responder

Cisco Unified Application Environment

Cisco Unified PhoneProxy

Cisco Unified Messaging Gateway

Unified MeetingPlace

Unified MeetingPlace Express

Cisco Unity

Cisco Unity Connection

Cisco Unity Express

Voice/video endpoints such as Unified IP Phones, Analog Telephone Adaptors (ATAs), Cisco IP Communicator, Unified Personal Communicator and Unified Video Advantage

Cisco IOS routers and gateways: http://www.cisco.com/kobayashi/sw-center/sw-ios.shtml

Catalyst switches:
http://tools.cisco.com/support/downloads/go/MDFTree.x?butype=switches

Wireless products: http://www.cisco.com/kobayashi/sw-center/sw-wireless.shtml

Firewalls and security modules: http://www.cisco.com/kobayashi/sw-center/sw-ciscosecure.shtml

Network management software: http://www.cisco.com/kobayashi/sw-center/cw2000/lan-planner.shtml

Cisco Unity Connection License Files:
http://www.cisco.com/en/US/products/ps6509/products_installation_guide_chapter09186a008055e1f6.html#wp1041859

Product Upgrade Tool (for ordering CD's of new major/minor releases):
http://tools.cisco.com/gct/Upgrade/jsp/index.jsp

Related Documentation

The components in these release notes, including the platforms tested, are discussed in the Technical Information site at: http://www.cisco.com/cisco/web/docs/iam/unified/ipt611/Install_and_Configure_System_Components.html

See this content for the specific versions of the components tested and links to relevant documentation for installation and configuration procedures.

Upgrade information for components that have been tested and verified during system testing is provided in the System Installation and Upgrade Manual for IP Telephony at: http://www.cisco.com/univercd/cc/td/doc/systems/unified/uc611/siumipt/suimt611.pdf

For additional information on specific hardware recommendations or bills of material for each product, see System Requirements.

Table 3 provides links to the main page for documentation on various Cisco Unified Communications components, from which you can navigate to individual documents.

Table 3 Related Documentation URLs 

Category
Component
Documentation URL

Call Control

Cisco Unified Communications Manager

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

Cisco Unified Communications Manager Express

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html

Cisco Unified Survivable Remote Site Telephony (SRST)

http://www.cisco.com/en/US/products/sw/voicesw/ps2169/tsd_products_support_series_home.html

Cisco Unified Presence

http://www.cisco.com/en/US/products/ps6837/tsd_products_support_series_home.html

Cisco Unified Business Attendant Console and Unified Department Attendant Console

http://www.cisco.com/en/US/partner/products/ps7282/tsd_products_support_series_home.html

Cisco Unified Communications 500 Series for Small Business

http://www.cisco.com/en/US/products/ps7293/tsd_products_support_series_home.html

Contact Center

Cisco Customer Response Solutions (Cisco Unified Contact Center Express)

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_products_support_series_home.html

Applications

Cisco Emergency Responder

http://www.cisco.com/en/US/products/sw/voicesw/ps842/tsd_products_support_series_home.html

Cisco Fax Server

http://www.cisco.com/en/US/products/ps6178/tsd_products_support_series_home.html

Cisco Unified Application Environment

http://www.cisco.com/en/US/products/ps7058/tsd_products_support_series_home.html

Cisco Unified PhoneProxy

http://www.cisco.com/en/US/products/ps7057/tsd_products_support_series_home.html

Conferencing

Cisco Unified MeetingPlace

http://www.cisco.com/en/US/products/sw/ps5664/ps5669/tsd_products_support_series_home.html

Cisco Unified MeetingPlace Express

http://www.cisco.com/en/US/products/ps6533/tsd_products_support_series_home.html

Cisco Unified Videoconferencing

http://www.cisco.com/en/US/products/hw/video/ps1870/tsd_products_support_series_home.html

Voice Mail and Unified Messaging

Cisco Unity

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/tsd_products_support_series_home.html

Cisco Unity Connection

http://www.cisco.com/en/US/products/ps6509/tsd_products_support_series_home.html

Cisco Unity Express

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/tsd_products_support_series_home.html

Cisco Unified Messaging Gateway

http://www.cisco.com/en/US/partner/products/ps8605/tsd_products_support_series_home.html

Endpoints and Clients

Cisco Unified IP Phone 7900 Series

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Cisco IP Communicator

http://www.cisco.com/en/US/products/sw/voicesw/ps5475/tsd_products_support_series_home.html

Cisco Unified Personal Communicator

http://www.cisco.com/en/US/products/ps6844/tsd_products_support_series_home.html

Cisco Unified Video Advantage

http://www.cisco.com/en/US/products/sw/voicesw/ps5662/tsd_products_support_series_home.html

Wireless and Mobility

Cisco Aironet 1200 Series Access Points

http://www.cisco.com/en/US/products/hw/wireless/ps430/tsd_products_support_series_home.html

Cisco Unified Mobility Advantage

http://www.cisco.com/en/US/products/ps7270/tsd_products_support_series_home.html

Cisco Unified Mobile Communicator

http://www.cisco.com/en/US/products/ps7271/tsd_products_support_series_home.html

Security

Cisco ASA 5500 Series Adaptive Security Appliances

http://www.cisco.com/en/US/products/ps6120/tsd_products_support_series_home.html

Cisco Catalyst 6500 Series Firewall Services Module (FWSM)

http://www.cisco.com/en/US/products/hw/modules/ps2706/ps4452/tsd_products_support_model_home.html

Cisco Catalyst 6500 Series Intrusion Detection System (IDSM-2) Module

http://www.cisco.com/en/US/products/hw/modules/ps2706/ps5058/tsd_products_support_model_home.html

Cisco Intrusion Prevention System Appliance IPS-4200

http://www.cisco.com/en/US/products/sw/secursw/ps2113/tsd_products_support_series_home.html

Cisco NAC Appliance (Clean Access)

http://www.cisco.com/en/US/products/ps6128/tsd_products_support_series_home.html

Management Center for Cisco Security Agents

http://www.cisco.com/en/US/products/sw/secursw/ps5057/products_installation_and_configuration_guides_list.html

Cisco Security Agents

http://www.cisco.com/en/US/products/sw/secursw/ps5057/tsd_products_support_series_home.html

Network Management

Cisco Unified Operations Manager

http://www.cisco.com/en/US/products/ps6535/tsd_products_support_series_home.html

Cisco Unified Service Monitor

http://www.cisco.com/en/US/products/ps6536/tsd_products_support_series_home.html

Cisco netManager - Unified Communications

http://www.cisco.com/en/US/products/ps7243/tsd_products_support_series_home.html

Cisco Unified Service Statistics Manager

http://www.cisco.com/en/US/products/ps7285/tsd_products_support_series_home.html

Cisco Unified Provisioning Manager

http://www.cisco.com/en/US/products/ps7125/tsd_products_support_series_home.html

Cisco Monitor Manager

http://www.cisco.com/en/US/products/ps7244/tsd_products_support_series_home.html

Cisco Monitor Director

http://www.cisco.com/en/US/products/ps7246/tsd_products_support_series_home.html

Cisco Resource Management Essentials (RME)

http://www.cisco.com/en/US/products/sw/cscowork/ps2073/tsd_products_support_series_home.html

Communications Infrastructure

Cisco IOS Software Release 12.4 T

http://www.cisco.com/en/US/products/ps6441/tsd_products_support_series_home.html

Cisco 1700 Series Modular Access Routers

http://www.cisco.com/en/US/products/hw/routers/ps221/tsd_products_support_series_home.html

Cisco 2600 Series Routers

http://www.cisco.com/en/US/products/hw/routers/ps259/tsd_products_support_series_home.html

Cisco 2800 Series Routers/Voice Gateways

http://www.cisco.com/en/US/products/ps5854/tsd_products_support_series_home.html

Cisco 3700 Series Voice Gateways/Gatekeepers

http://www.cisco.com/en/US/products/hw/routers/ps282/tsd_products_support_series_home.html

Cisco 3800 Series Routers/Voice Gateways

http://www.cisco.com/en/US/products/ps5855/tsd_products_support_series_home.html

Cisco 7200 Series Voice Gateways

http://www.cisco.com/en/US/products/hw/routers/ps341/tsd_products_support_series_home.html

Cisco Integrated Services Router (ISR) 1861

http://www.cisco.com/en/US/products/ps5853/tsd_products_support_series_home.html

Cisco Unified Border Element

http://www.cisco.com/en/US/products/sw/voicesw/ps5640/tsd_products_support_series_home.html

Cisco Catalyst 3550 Series Access Switches

http://www.cisco.com/en/US/products/hw/switches/ps646/tsd_products_support_series_home.html

Cisco Catalyst 3560 Series Access Switches

http://www.cisco.com/en/US/products/hw/switches/ps5528/tsd_products_support_series_home.html

Cisco Catalyst 3750 Series Data Center Switches

http://www.cisco.com/en/US/products/hw/switches/ps5023/tsd_products_support_series_home.html

Cisco Catalyst 4500 Series Access Switches

http://www.cisco.com/en/US/products/hw/switches/ps4324/tsd_products_support_series_home.html

Cisco Catalyst 6500 Series Switches

http://www.cisco.com/en/US/products/hw/switches/ps708/tsd_products_support_series_home.html

Cisco Catalyst 6600 Series Voice Gateways

http://www.cisco.com/en/US/products/hw/switches/ps700/tsd_products_support_eol_series_home.html

Cisco VG224/248 Analog Voice Gateways

http://www.cisco.com/en/US/products/hw/gatecont/ps2250/tsd_products_support_series_home.html

Cisco ATA 186,188 (analog telephony adaptor)

http://www.cisco.com/en/US/products/hw/gatecont/ps514/tsd_products_support_series_home.html


.

Limitations and Restrictions

This section includes the following topics:

Important Notes

Resolved Caveats

Open Caveats

If you are a Cisco partner or a registered Cisco.com user with a Cisco service contract, you can use the Bug Toolkit to find caveats of any severity for any release. To access the Bug Toolkit, go to this URL: http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.

Cisco offers a Product Alert Tool that provides you the ability to set up one or more profiles that will enable you to receive email notification of new Field Notices, Product Alerts or End of Sale information for the products that you have selected. The Product Alert Tool is available at:

http://tools.cisco.com/Support/PAT

Important Notes

This section includes important notes related to the testing of Cisco Unified Communications System Release 6.1(1) for IP telephony and includes the following issues:

Unexpected Reboots on MCS7825-H2 Servers (CSCsl20970)

Unity Ports in SIP Integration with Unified Communications Manager (CSCsl46826)

Cisco Unified Operations Manager Defects

Cisco 2801 Router Crashes Due to Insufficient Memory (CSCsm27446)

ASA Firewall Performance (CSCsg26064)

Bidirectional NAT on FWSM Not Supported for VoIP Calls (CSCsh83414)

Configuring and Registering SCCP Unified IP Phones Affects Virtual Memory (CSCsh87826)

Unexpected Reboots on MCS7825-H2 Servers (CSCsl20970)

Cisco MC7825-H2 or HP DL320G4 servers running the following Cisco Unified Communications Release 6.1(1) software may reboot unexpectedly:

Cisco Unified Communications Manager 6.1(1a)

Cisco Unified Presence 6.0(1)

Cisco Unified MeetingPlace Express 2.0(2)

Cisco Emergency Responder 2.0(3)

Servers with this issue will appear to become non-responsive for a period of time. If that period of time exceeds ten minutes, the server will reboot and return to normal operation. During the time of non-responsiveness, the server clock will stop updating and will continue to display the same time for the duration of the hang. The frequency of this system hang may vary from only once in many months to multiple times a week.

A diagnostic and a patch file to address this problem are available:

ciscocm.hpasm-7.8-verify.cop.sgn—A benign diagnostic file that does not affect any server resources; it simply indicates whether the server qualifies for the second file by verifying that the server is a MCS-7825-H2 and that version 7.6 or 7.7 of the HP Advanced Server Management software is installed. This diagnostic file will not install the fix.

ciscocm.hpasm-7.8-install.cop.sgn—A patch file that removes the older version of the HP Advanced Server Management software and replaces it with the newer 7.8 HP Advanced Server Management software, which addresses the sporadic system halts and reboots. Even if this event has not already occurred on a given server, Cisco recommends installing the second patch file on affected servers.


Note Once installed, the patch cannot be uninstalled.


The files are available at the Cisco Unified Communications Manager Utilities Software Downloads page (registered customers only) at:
http://www.cisco.com/cgi-bin/apps/tblbld/tablebuild.pl/callmgr-utilpage?psrtdcat20e2

Additional information on this issue is available at:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_field_notice09186a00808854a6.shtml

Unity Ports in SIP Integration with Unified Communications Manager (CSCsl46826)

During normal operation, ports on a Cisco Unity Release 5.0 server integrated with a Unified Communications Manager 6.0(1)/6.1(1a) server through a SIP trunk may become stuck in a busy state and stop answering calls. When this condition occurs, the Port Status display in the web-based Status Monitor page shows that the Unity ports have been busy for long periods of time or shows the following error message if the condition is allowed to persist:

hr=0x80070008 (Not enough storage is available to process this command.\x0D\x0A)
 
   

Additionally, the following message will appear in the Application Event log viewer once the busy port threshold is reached (which is 240 minutes by default):

Source: CiscoUnity_Miu
EventID: 584
Port XX has been busy since XXXXXX. The system threshold is XXX minutes, indicating that
this port is currently unavailable and may be unable to handle further calls.
 
   

Resetting the ports will not free them for use. To restore the ports, you must restart the Unity server. If the server is not restarted, all ports may eventually become busy and the entire Unity server may stop answering calls.

This condition only occurs on Unity servers integrated with a Unified Communications Manager 6.0(1)/6.1(1a) server through a SIP trunk. To avoid this condition, integrate the Unity server with Unified Communications Manager using SCCP voice ports instead of a SIP trunk.


Note Using SIP or SCCP between Unity and Unified Communications Server is completely independent of the protocol (SIP or SCCP) running on phones or gateways in the network.


Cisco Unified Operations Manager Defects

During Cisco Unified Communications Release 6.1(1) testing, the following defects were identified in Cisco Unified Operations Manager Release 2.0(2):

CSCsk36823: Cisco Unified Operations Manager should support RouteListFailed and RouteGroupFailed events sent from Cisco Unified Communications Manager

CSCsl61793: Cisco Unified Operations Manager unable to poll registered gateways

CSCsl78085: No alert sent for Cisco Unified Communications Manager CPU spikes that occur for less than five minutes

These defects may be fixed in future service pack releases of Cisco Unified Operations Manager. For more information on each defect and to determine if a fix is contained in a subsequent release, click on the defect ID in the list above to view the defect's details and status in the Bug Toolkit (registered customers only).

Cisco 2801 Router Crashes Due to Insufficient Memory (CSCsm27446)

Cisco 2801 Router crashes while loading c2801-adventerprisek9-mz image of Cisco IOS 12.4(15)T, if the default DRAM size is set to 128 MB. This issue is resolved if the DRAM size is set to a higher value, for example, 192 MB or more as the minimum DRAM to run c2801-adventerprisek9-mz in Cisco IOS Release 12.4T is 192 MB.

ASA Firewall Performance (CSCsg26064)

During a sudden or prolonged burst of certain traffic, a Cisco ASA 5500 Series Adaptive Security Appliance may log error messages indicating no interface buffers available and exhibit lower performance, despite reporting CPU utilization of only 90%. Because the CPU utilization is an average calculation, it does not reflect the heavy load burst that caused the condition.

Bidirectional NAT on FWSM Not Supported for VoIP Calls (CSCsh83414)

On a Cisco Catalyst 6500 Series Switch Firewall Services Module (FWSM), you can configure the inspect ctiqbe command to enable CTIQBE protocol inspection, which supports Network Address Translation (NAT) and Port Address Translation (PAT). However, Firewall Services Modules running Release 3.1(5) do not support bidirectional NAT for VoIP calls.

Configuring and Registering SCCP Unified IP Phones Affects Virtual Memory (CSCsh87826)

Configuring and registering non-secure SCCP Unified IP Phones increases the size of the virtual memory of a Unified Communications Manager subsequent node, which is not part of the phone device pool where the phones are configured and registered.

Resolved Caveats

This section lists caveats, grouped by severity, that are resolved now but are not included in the recommended component versions of Cisco Unified Communications System Release 6.1(1) for IP telephony.


Note For information on the caveats that were resolved in specific versions of each component, refer to the appropriate release notes for each component.


To determine the software version that includes the fix, click on the linked caveat number in the Identifier column in Table 4 to access the Bug Toolkit.

Table 4 Resolved Caveats Not Included in Cisco Unified Communications Release 6.1(1) 

Identifier
Headline
Severity 1-3 caveats

CSCsi05452

CTI OS agent desktop of outbound agent displays the wrong dialing mode

CSCsi13566

Rescheduling a recurring Unified MeetingPlace Express meeting with weekly pattern changes the pattern

CSCsi26455

Unified MeetingPlace Express meeting participant name displays as guest in the roster

CSCsk25778

CPU Utilization by 'Voice Conferenci' process is very high when "Invalid socket" error messages occur

CSCsk45274

MCS Operating System upgrade causes the Task Scheduler service to become disabled

CSCsl05637

Timeout occurs while creating 50 CTI ports

CSCsl16440

System overview report failure causes active partition filling with large number of files

CSCsl20970

Unexpected reboot occurs on 7825-H2 Unified MeetingPlace Express server. For more details, see the Important Notes

Severity 4-6 caveats

CSCeb41568

BA Desktop shows PRED. when PRED or PROGR; display issue only

CSCsi60925

Issuing a show debug command shows that syslog debug messages are enabled by default

CSCsl70581

McAfee port exception list should not be configured with a space character


Open Caveats

This section lists known caveats, grouped by severity, related to the testing of IP telephony components in Cisco Unified Communications Release 6.1(1) and previous releases, which were not resolved at the time this document was written.

For additional information on each defect, click on the linked caveat number in the Identifier column in Table 5 to access the Bug Toolkit.

Table 5 Open Caveats in Cisco Unified Communications Release 6.1(1) 

Identifier
Headline
Severity 1-3 Caveats

CSCsb27177

Annotations and chat frozen temporarily

CSCse58807

CPU is not protected by current ARP throttling code

CSCse95242

Unified Videoconferencing Multipoint Control Unit (MCU) with four Enhanced Media Processor (EMP) modules cannot create a service prefix that shows the maximum 96 ports available

CSCsf07135

Adaptive Security Device Manager (ASDM) connection may cause packet loss

CSCsf97250

Quality of video RTP feed deteriorates with RTSP inspection by Firewall Services Module (FWSM)

CSCsg13979

Inside ACL and Same-Security settings on Adaptive Security Appliance (ASA) allows SIP/SCCP signaling but no audio

CSCsg33442

Drives not detected correctly on MCS 7845-H1 platform

CSCsh06553

Extension Mobility auto-logout occurs after Extension Mobility login to another phone fails many times

CSCsi40221

Unified Operations Manager generates false BackupActivated alerts for gateways

CSCsi56067

Adaptive Security Appliance (ASA) Unicorn Admin Thread process consumes CPU when new Adaptive Security Device Manager (ASDM) connection launched

CSCsi57171

Adaptive Security Appliance (ASA) Dispatch Unit process consumes CPU when new Adaptive Security Device Manager (ASDM) connection launched

CSCsi70718

Cisco IP Communicator SCCP client not registered in SRST mode

CSCsj27101

Unified Communications Manager Ethernet interface (eth0) stops functioning and logs NETDEV WATCHDOG error

CSCsk10870

CPU utilization by SSH process is very high while transferring IOS image to a device

CSCsk24266

Unified IP Phone tracked by Cisco Emergency Responder displays as unlocated if manual ERL is assigned

CSCsk37734

Uploading duplicate contact in a outbound campaign fails; however, the import tool displays upload successful message

CSCsk39272

RisDC core dump after server reboot or Unified Communications Manager Release 5.1(3.1000-2) upgrade

CSCsk46742

Unified Communications Manager: Critical services goes down when a single hard disk drive fails

CSCsk60509

Unified MeetingPlace web interface shows previously dialed users on participant list for continuous meetings

CSCsk62192

Cisco Unified MobilityAdvantage: CUMA can not set up CTI connection as LDAP authentication fails

CSCsk62515

Unified Communications Manager: Does not raise a failure alert when RTMT hardware fails during boot up

CSCsk70640

IP Phones tracked by remote Cisco Emergency Responder (CER) server group are displayed as unlocated phones, while the effective ERL is shown as Default in the unlocated phone page

CSCsk71428

Cisco Emergency Responder mail alert configuration "Suppress IP Communicator location change reporting" works only for IP Communicator (CIPC) and has no impact on Unified Personal Communicator (CUPC).

CSCsk85143

SIP dial-out from Unified MeetingPlace Express is disconnected after Unified Communications Manager subsequent node failure

CSCsl17335

Cisco Unified Mobility Advantage (CUMA) documentation: Documentation unclear about which type of users can establish a CTI link

CSCsl17593

SRND: Update documentation to explain the G.722 incompatibility with Unified Communication Manager software conference bridge.

CSCsl34659

Unified Communications Manager: Require manual intervention for database replication after performing system recovery

CSCsl52812

Unity Connection intermittent failsafe while retrieving messages

CSCsl55131

Unified Communications Manager: After upgrade to Cisco Unified Communication Manager 6.1(1), RTMT reports DBReplicationFail alert temporarily.

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Unified Communications Manager: During backup of TFTP directory using (Disaster Recovery System), the CPU usage increases momentarily above 90%, when the TFTP directory is above 1GB in size.

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Cisco 2801-adventerprisek9-mz image requires default DRAM size to be 256MB or above.

Severity 4-6 Caveats Old bugs from previous release

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Unified CallManager TFTP issues in large scale Cisco Unified IP Phones 7900 Series deployments

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Unified CallManager in call throttling mode still accepts incoming calls

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Cisco Unified CallManager does not support static codec G.726r32 on a SIP trunk

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BAT.xlt Device and Line fields should match the Cisco Unified CallManager phone fields

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Job Configuration Page does not automatically update

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Multicast Music-On-Hold not supported by SIP gateway

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Unified MeetingPlace Express will not register to a specific zone in gatekeeper

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Cisco Emergency Responder does not display phone protocol information under Phone Type

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Support SIP video pass through with audio transcoder

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No email notification when disconnecting standby Cisco Emergency Responder from network

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Stopping meeting room music when using Cisco Unified MeetingPlace Express with SIP Integration to Cisco Unified CallManager

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No hold tone returned to SIP phone across QSIG inter-cluster trunk when call is put on hold

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Resetting CFwdALL on Cisco Unified IP Phones does not produce correct tone

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Certificate Authority Proxy Function (CAPF) logging requires service restart

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Bulk Administration Tool (BAT) should support more than 12,000 records per transaction

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No protection for limiting number of active nailed up callers

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Unified Communication Manager Express does not send video stream when calling Open H323 MCU

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Unified Communications Manager Recovery CD should have hardware diagnostic option

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Several Unified Communications Manager critical alarms need option for being sent to remote syslog server

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Codec preference not getting used during calls through an IP-to-IP Gateway

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Disaster Recovery System does not back up or restore its own settings

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After Unified Communications Manager upgrade, you cannot access the Alert Central window after opening an Real-Time Monitoring Tool (RTMT) saved profile with Alert Central

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Unified MeetingPlace upgrade duration warning needed before upgrade begins

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Need a way to set Unified Communications Manager route list and route group thresholds using Unified Operations Manager Service Level View

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200 OK SIP message without Allow:NOTIFY from Cisco Unity causes out-of-band DTMF negotiation to fail

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Unified MeetingPlace console screen shifts even though users do not trigger it

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Peer-to-Peer Image Distribution (PPID) functionality on Unified IP Phone 7961G fails at low bandwidth due to source phone TFTP timeout

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Unified MeetingPlace audio server upgrade takes excessive amount of time

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Documentation not available for changing a Unified Communications Manager cluster's or cluster node's IP address

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How to configure Cisco Fax Relay and Fax Passthrough

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Secure SCCP Unified IP Phone transfers call to unsecure SIP Unified IP Phone, but SCCP Unified IP Phone shows padlock indicating call is secure

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During a new installation of CRS as Unified IP IVR in a Unified Contact Center Express deployment, the Unified ICM subsystem configuration shows "Service Control: with No selected as the default choice"

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NTP server synchronization problems when external NTP server is unavailable

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Updating CTI ports returns a null pointer exception message

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Conference notifications from Unified MeetingPlace are not sent to Unified Mobile Communicator

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Cisco Unity sends port 0 in SIP Device Parameter (SDP) resulting in intermittent call failures


Troubleshooting

For important troubleshooting information, tips, and recommendations related to Cisco Unified Communications System Release 6.1(1) for IP telephony, see the troubleshooting information at: http://www.cisco.com/cisco/web/docs/iam/unified/ipt611/Introduction_to_Troubleshooting.html

Documentation Updates

Technical Information Sites—The Unified Communications Technical Information Sites available by typing www.cisco.com/go/unified-techinfo are your one-stop location for all system-level documentation, resources, and training. These sites provide information on tested deployment models and sites, topology diagrams, and call flows. The sites specific to IP telephony or contact center system applications for Unified Communications Release 6.1(1) are:

Cisco Unified Communications System for IP Telephony Release 6.1(1):
http://www.cisco.com/cisco/web/docs/iam/unified/ipt611/index.html

Cisco Unified Communications System for Contact Center Release 6.1(1): http://www.cisco.com/cisco/web/docs/iam/unified/ipcc611/index.html

System Installation and Upgrade Manual—The document has been updated with the supported upgrade paths to Cisco Unified Communications Release 6.1(1), upgrade considerations to be aware as you perform the upgrade, and the recommended upgrade sequence. This document is available at:
http://www.cisco.com/univercd/cc/td/doc/systems/unified/uc611/siumipt/suim.pdf

System Test Results for IP Telephony: Cisco Unified Communications Release 6.1(1)—Test results of the IP telephony system testing are available at: http://www.cisco.com/cisco/web/docs/iam/unified/ipt611/System_Test_Results.html

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html