Configuration and Maintenance Guide for Cisco Unified MeetingPlace Express Release 1.2
Configuring User Profiles and User Groups for Cisco Unified MeetingPlace Express
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Configuring User Profiles and User Groups for Cisco Unified MeetingPlace Express

Table Of Contents

Configuring User Profiles and User Groups for Cisco Unified MeetingPlace Express

Information About User Groups

User Profiles Inherit User Group Configurations

About the Preconfigured System User Group

Recommendations for User Groups

Information About User Profiles

About the Benefits of User Profiles

About the Methods of Adding User Profiles

Automatically Creating User Profiles During Authentication (Recommended Method)

Manually Creating User Profiles

Importing User Profiles

Information About the Settings in User Groups and User Profiles

About First and Last Names

About Usernames and Passwords

About Phone Profile Numbers and Passwords

About the Types of Users

About End Users

About Delegates

About Attendants

About System Administrators

About User Contact Information

About Dial-Out Features and Voice Prompt Languages

Required Dial-Out Configuration

Optional Dial-Out Configuration

About the Find Me Feature

Supported Meeting Types for the Find Me Feature

Supported Devices for the Find Me Feature

How the Find Me Feature Works With Pagers

Restrictions for Using the Find Me Feature With Pagers

Required Find Me Configurations

Optional Find Me Configurations

About Time Zones

About Language Preferences

About Billing Information

About Meeting Preferences

About Meeting Restrictions

About E-Mail Notification Privileges

About the Admin Profile

Information About the Guest Profile and Guest Users

Guest Profile Fields That Apply to Guest Users

Guest Profile Fields That Apply to New User Profiles

Restrictions for the Guest Profile

Recommendations for the Guest Profile

Information About the Active, Inactive, and Locked States of User Profiles

About the Active State

About the Inactive State

About the Locked State

How to Configure User Groups and User Profiles

Adding User Groups Manually

Searching User Groups

Modifying User Groups

Deleting User Groups

Adding User Profiles Manually

Searching User Profiles

Modifying User Profiles

Deleting User Profiles

Modifying the Guest Profile

Unlocking User Profiles

Locking User Profiles


Configuring User Profiles and User Groups for Cisco Unified MeetingPlace Express


Revised: October 18, 2006, OL-11374-01

This chapter describes user groups and user profiles, which determine the privileges and meeting preferences for Cisco Unified MeetingPlace Express users. Topics in this section include:

Information About User Groups

Information About User Profiles

Information About the Settings in User Groups and User Profiles

About the Admin Profile

Information About the Guest Profile and Guest Users

Information About the Active, Inactive, and Locked States of User Profiles

How to Configure User Groups and User Profiles

The content in this chapter applies only to the Cisco Unified MeetingPlace Express system and not to the Cisco Unified MeetingPlace Express VT system.

Information About User Groups

Topics in this section include:

User Profiles Inherit User Group Configurations

About the Preconfigured System User Group

Recommendations for User Groups

User Profiles Inherit User Group Configurations

User groups contain information that can be inherited by user profiles. A user profile identifies a specific user and defines which privileges and preferences have been assigned to that user for Cisco Unified MeetingPlace Express. In each user profile, the Group name field identifies the user group to which the user profile belongs. Many of the fields in the user profile can be set to Group Default, which means that the field value in the assigned user group becomes the field value used in the user profile. When you configure a field in a user group, that field is automatically updated in each user profile within the group, provided that the field is set to Group Default in the user profile.

To override a user group field configuration within an individual user profile, set the field in the user profile to a value other than Group Default. Further updates to the field in the user group will not affect the field in the user profile.

Related Topics

Information About the Settings in User Groups and User Profiles

Information About User Profiles

Information About User Groups

About the Preconfigured System User Group

Cisco Unified MeetingPlace Express comes preconfigured with a user group named System. Except for the name, all fields in the System user group can be modified. You cannot, however, delete the System user group.

The System user group is assigned to user profiles as follows:

By default, the System user group is assigned to the preconfigured Admin and Guest profiles.

If a user group is deleted, then any user profiles that were assigned to that user group are automatically assigned to the System user group.

If user profiles are imported with specified user groups that do not exist in the Cisco Unified MeetingPlace Express database, then those user profiles are automatically assigned to the System user group.

Related Topics

About the Admin Profile

Information About the Guest Profile and Guest Users

Information About User Groups

Recommendations for User Groups

We recommend the following:

Add at least one user group, so that you can easily manage and configure system administrator profiles separately from end-user profiles. For example, a simple setup can use the following two user groups:

Administrator—Assign to the preconfigured Admin profile and to the user profiles of any other system administrators. Enable all privileges for users in this group.

System (preconfigured)—Assign to end-user profiles and to the preconfigured Guest profile, which is used as a template for new user profiles. Some Guest profile fields are also applied to guest users.

If you use the Find Me dial-out feature with non-direct-dial pagers, then you need at least one user group for each pager system phone number that is shared by your users.

Before importing any user profiles, make sure that you create or import the user groups to which the imported user profiles belong.

Use as many Group Default settings as you can in your user profiles:

The more Group Default settings you have in each user profile, the more easily you can maintain user profiles for similar users.

The more Group Default settings you have in the preconfigured Guest profile, the more easily you can create user profiles for similar users, because the Guest profile is used as a template for new user profiles.

Related Topics

Information About the Guest Profile and Guest Users

About the Find Me Feature

Information About the Settings in User Groups and User Profiles

How to Configure User Groups and User Profiles

Importing User Groups

Information About User Profiles

Information About User Profiles

A user profile identifies a specific user and defines the privileges and preferences configured for that user in Cisco Unified MeetingPlace Express. The Cisco Unified MeetingPlace Express database should have a user profile for every person who sets up meetings and attends meetings regularly. Unprofiled users may attend meetings that are not restricted to profiled users only.


Note Two user profiles are preconfigured on the system and cannot be deleted:

Admin—Described in the "About the Admin Profile" section.

Guest—Described in the "Information About the Guest Profile and Guest Users" section.


Depending on how each user profile is added to the Cisco Unified MeetingPlace Express database, user login attempts are authenticated by one of the following methods:

Locally on Cisco Unified MeetingPlace Express

Through an external LDAP directory

Through an AXL SOAP API.


Timesaver Create or import user groups before you create or import user profiles. User profiles inherit user group configurations, so you can avoid configuring most fields for each user.


System administrators are responsible for maintaining the directory of users and their associated privileges. Topics in this section include:

About the Benefits of User Profiles

About the Methods of Adding User Profiles

About the Benefits of User Profiles

While unprofiled users may attend meetings that anyone may join, only profiled users may do the following:

Start or own reservationless meetings

Schedule and manage meetings

Update and maintain some of their own user profile settings

Attend meetings that are restricted to profiled users

Be contacted by phone or pager at the time of their meetings

Access meeting recordings that are restricted to profiled users

Related Topics

Information About User Profiles

Information About User Groups

Information About the Guest Profile and Guest Users

About the Methods of Adding User Profiles

There are three methods of populating the Cisco Unified MeetingPlace Express database with user profiles:

Automatically Creating User Profiles During Authentication (Recommended Method)

Manually Creating User Profiles

Importing User Profiles

Automatically Creating User Profiles During Authentication (Recommended Method)

The system automatically creates a user profile when a new user attempts to log in to Cisco Unified MeetingPlace Express and is successfully authenticated through an external directory. This method allows eligible, unprofiled users to use Cisco Unified MeetingPlace Express without waiting for a system administrator to import or create their user profiles.

Related Topics

About User Authentication By an External Directory

About the Methods of Adding User Profiles

Information About User Profiles

Manually Creating User Profiles

Manually creating user profiles through the Administration Center is useful for adding one or a few new users to the database, for example, when you need temporary user profiles for visitors. Manual user profile creation is also useful when an external directory is not available for automatic profile creation during user authentication.

Related Topics

Adding User Profiles Manually

About the Methods of Adding User Profiles

Information About User Profiles

Importing User Profiles

You can import user profiles by using a spreadsheet in CSV text file format. This option can be useful for company mergers or for initial setup of user profiles when an external directory is not available for automatic profile creation during user authentication.

Related Topics

Importing User Profiles

About the Methods of Adding User Profiles

Information About User Profiles

Information About the Settings in User Groups and User Profiles

User groups contain only information that can be applied to multiple users. Information for individual users, such as names, phone numbers, and e-mail addresses, are included only in user profiles. This chapter describes the information stored in user groups and user profiles.

Topics in this section include:

About First and Last Names

About Usernames and Passwords

About Phone Profile Numbers and Passwords

About the Types of Users

About User Contact Information

About Dial-Out Features and Voice Prompt Languages

About the Find Me Feature

About Time Zones

About Language Preferences

About Billing Information

About Meeting Preferences

About Meeting Restrictions

About E-Mail Notification Privileges

About First and Last Names

In meeting participant lists and some reports, Cisco Unified MeetingPlace Express identifies users by the first and last names configured in the user profiles.

Related Topics

Information About the Settings in User Groups and User Profiles

Information About User Profiles

About This Page: Add User Profile

About Usernames and Passwords

Cisco Unified MeetingPlace Express identifies users by their usernames in reports, in exported information, and on the pages of the System Administration Center. A username is a unique string that users enter, along with an associated password, to log in to Cisco Unified MeetingPlace Express from a workstation.


Note A separate, numeric user identification, called a phone profile number, is used to connect to Cisco Unified MeetingPlace Express from a touch-tone phone. A separate, numeric password is associated with the phone profile number. For more information, see the "About Phone Profile Numbers and Passwords" section.


When assigning usernames and passwords, we recommend the following:

Consider assigning usernames that match existing usernames for e-mail, web, or other applications.

Avoid assigning numeric-only usernames, because they are difficult to read and distinguish from one another, especially in meeting participant lists.

Nevertheless, numeric-only usernames may be useful for simplifying system administration. For example, you may choose to use an identical username, phone profile number, and phone number within each user profile.

Related Topics

About Phone Profile Numbers and Passwords

Information About the Settings in User Groups and User Profiles

Information About User Profiles

About This Page: Add User Profile

About Phone Profile Numbers and Passwords

In addition to having a unique username, each user profile has a unique phone profile number. Cisco Unified MeetingPlace Express uses phone profile numbers to identify users over the telephone. Typically, the phone profile number is the same as the user's telephone number, extension, or voice mailbox number. The phone profile number has a corresponding numeric password.

For users that are authenticated by an external directory through Cisco Unified CallManager:

The phone profile number is derived from the phone number of the user.

The phone profile password is derived from the numeric PIN configured in the external directory.

Note that reservationless meetings use phone profile numbers for the meeting IDs. Therefore, when reservationless meetings are enabled on the system, users cannot schedule meetings using meeting IDs that match existing phone profile numbers.


Note A separate, alphanumeric user identification, called a username, is used to log in to Cisco Unified MeetingPlace Express from a workstation. A separate, alphanumeric password is associated with the username. For more information, see the "About Usernames and Passwords" section.


Related Topics

Information About Reservationless Meetings

About User Authentication By an External Directory

User Profile Settings When Authenticated By an External Directory

Information About the Settings in User Groups and User Profiles

Information About User Profiles

About This Page: Add User Profile

About the Types of Users

Each user profile specifies a type of user, the configuration of which restricts the privileges and access available to that user in Cisco Unified MeetingPlace Express. This section describes the available types of users. Topics in this section include:

About End Users

About Delegates

About Attendants

About System Administrators

About End Users

End users can schedule and control meetings, attend meetings to which they have been invited, attend any publicly listed meeting, and change certain configurations in their own user profiles. All of these actions are taken through the end-user web interface. End users cannot access the Administration Center.

The preconfigured Guest profile is always configured as an end user.

For information about the end-user web interface, click Help in the end-user web interface or see the User Guide for Cisco Unified MeetingPlace Express.

Related Topics

Information About the Guest Profile and Guest Users

About the Types of Users

Information About the Settings in User Groups and User Profiles

About This Page: Add User Profile

About Delegates

This section describes delegates, who can schedule and manage meetings for assigned end users. Typically, delegates are the administrative assistants in a company.

Restrictions for Delegates

Delegates cannot access the Administration Center. Only attendants and system administrators may do so.

Special Privileges for Delegates

From the end-user web interface (see Table 8-1), a delegate can schedule, view, reschedule, end, or delete Cisco Unified MeetingPlace Express meetings on behalf of end users whose user profiles specify that delegate in the User ID of Delegate field.

Delegates may also join any meeting that their assigned end users schedule, or that the delegates schedule on behalf of their assigned end users. Note the following information for password-protected meetings:

To join a password-protected meeting from the phone, everyone (including the meeting owner, the delegate, the system administrator, profiled users, and guest users) must enter the meeting password.

To join a password-protected meeting from the end-user web interface, only profiled users and guest users must enter the meeting password. The meeting owner, the delegate, and the system administrator are NOT required to enter the meeting password.


Caution This behavior may present a security risk: the delegate and system administrator may attend password-protected meetings, even when they do not know the password and are not invited to the meeting.

Table 8-1 Delegate Options in the End-User Web Interface 

Option
End-User Web Page

Schedule a meeting on the behalf of an assigned end user.

Schedule Meeting

View all meetings, including unpublished meetings, that were scheduled by or on behalf of assigned end users.

Find Meeting

Reschedule, end, or delete any meeting scheduled by or on behalf of an assigned end user.

Meeting Details

Attend any meeting scheduled by or on behalf of an assigned end user.

Attend


For information about the end-user web interface, click help in the end-user web interface or see the User Guide for Cisco Unified MeetingPlace Express.

Related Topics

About the Types of Users

Information About the Settings in User Groups and User Profiles

About This Page: Add User Profile

About Attendants

Attendants are typically the Cisco Unified MeetingPlace Express help desk staff that users connect to when they need help.

Restrictions for Attendants

Attendants cannot schedule a new meeting on behalf of another user. Only assigned delegates may do so.

Calls to the attendant are not supported if you use a SIP trunk to integrate Cisco Unified MeetingPlace Express with Cisco Unified CallManager Release 4.x. For more information about this restriction, see the "Cisco Unified CallManager Restrictions for Integration in a SIP Environment" section.

Special Privileges for Attendants

To an attendant, all meetings scheduled on the system are considered public meetings. From the end-user web interface, attendants can view, reschedule, end, or delete Cisco Unified MeetingPlace Express meetings on behalf of all users. See Table 8-2. Attendants also have limited access to the Administration Center. Table 8-3 lists the Administration Center pages that are visible to attendants.

Table 8-2 Attendant Options in the End-User Web Interface 

Option
End-User Web Page

View all scheduled meetings, including unpublished meetings.

Find Meeting—Public meetings

Reschedule, end, or delete any meeting.

Meeting Details


For information about the end-user web interface, click help in the end-user web interface or see the User Guide for Cisco Unified MeetingPlace Express.

Table 8-3 Attendant Options in the Administration Center 

Option
Administration Center Page
User Configuration

Add, edit, lock, or delete user profiles.

About This Page: User Profile Management

Add, edit, lock, or delete user groups.

About This Page: User Group Management

View and unlock any locked user profiles.

About This Page: View Locked Profiles

Reports

View meeting cancellations.

About This Page: Meeting Cancellation Report

View billing reports.

About This Page: Billing Report

Compare port usage with available capacity.

About This Page: Port Utilization Report

View disk usage by meetings and available space in current disks.

About This Page: Disk Usage Report

View or delete meeting notifications that are waiting to be sent by e-mail to end users.

About This Page: E-Mail Notification Queue Status Report

View active or historical data about the software audio mixer.

About This Page: Media Statistics Reports

Monitor meetings that are currently in session.

About This Page: In-Session Monitoring

Services

View, delete, or export alarms.

About This Page: Alarms


Related Topics

About Operator Assistance

About the Types of Users

Information About the Settings in User Groups and User Profiles

About This Page: Add User Profile

About System Administrators

System administrators have full access to the end-user web interface and the Administration Center. From the end-user web interface, they can view all scheduled meetings and can join any meeting, even if the maximum number of ports per meeting are in use, as long as floater ports are available. Note the following information for password-protected meetings:

To join a password-protected meeting from the phone, everyone (including the meeting owner, the delegate, the system administrator, profiled users, and guest users) must enter the meeting password.

To join a password-protected meeting from the end-user web interface, only profiled users and guest users must enter the meeting password. The meeting owner, the delegate, and the system administrator are NOT required to enter the meeting password.


Caution This behavior may present a security risk: the delegate and system administrator may attend password-protected meetings, even when they do not know the password and are not invited to the meeting.

For information about the end-user web interface, click help in the end-user web interface or see the User Guide for Cisco Unified MeetingPlace Express.

Related Topics

About the Types of Users

Information About the Settings in User Groups and User Profiles

About This Page: Add User Profile

About System Administrator Responsibilities for Cisco Unified MeetingPlace Express

About User Contact Information

User profiles include the following user contact information:

E-mail address for e-mail notifications

Pager or phone numbers for the Find Me dial-out feature.


Note The required format for phone numbers is determined by the call-control device for your IP telephony network. Therefore, enter phone numbers in the same format used to dial similar numbers from a phone on the same IP telephony network as Cisco Unified MeetingPlace Express. For example, if calls within your company are made by dialing the last four digits of a phone number, then enter only the last four digits in Cisco Unified MeetingPlace Express for internal phone numbers. If, however, you want Cisco Unified MeetingPlace Express to call a phone in a different area code, then you may need to include a 9 and the complete telephone number including the area code.


Related Topics

Information About the Settings in User Groups and User Profiles

About This Page: Add User Profile

Information About User Profiles

About Dial-Out Features and Voice Prompt Languages

Dial-out features allow users to quickly and easily join meetings and add other users to meetings in session. Table 8-4 describes the Cisco Unified MeetingPlace Express dial-out features, which can be initiated only by users with the "Can call out of meetings?" field set to Yes in their user profiles.

Table 8-4 also specifies which voice prompt language is used for each dial-out feature. During active meetings, however, voice prompts heard by all meeting participants use the meeting language. If the meeting language is not specified while scheduling the meeting, then the Language configured in the meeting owner's user profile becomes the meeting language.

Table 8-4 Dial-Out Features and Languages Used in Voice Prompts 

Dial-Out Feature
Description
Language Used in Each Dialed-Out Call

Find Me

At the scheduled start time of a meeting, Cisco Unified MeetingPlace Express initiates calls to meeting invitees at the phone numbers specified in their user profiles.

For details and restrictions, see the "About the Find Me Feature" section.

The voice prompts use the language specified in the user profile of the invited meeting participant.

Call Me

Meeting participants may join a meeting through the web and use the web interface to have Cisco Unified MeetingPlace Express call out to their phones.

For authenticated profiled users, the voice prompts use the language specified in the user profile.

For guest users, the voice prompts use the language specified in the Guest profile.

Dial Out From
Within a Meeting

During a meeting, participants may trigger Cisco Unified MeetingPlace Express to call additional people to attend the meeting.

When the call is triggered by authenticated profiled users, the voice prompts use the language specified in the user profile.

When the call is triggered by guest users, the voice prompts use the language specified in the Guest profile.



Caution Toll fraud can occur if unauthorized users gain access to Cisco Unified MeetingPlace Express and abuse the dial-out options. For more information, see the "About Toll Fraud Prevention Options" section.

Related Topics

Required Dial-Out Configuration

Optional Dial-Out Configuration

About the Find Me Feature

Information About the Guest Profile and Guest Users

Information About the Settings in User Groups and User Profiles

Required Dial-Out Configuration

Enabling dial-out privileges for a user requires one field to be configured in the user profile. See Table 8-5. Additional requirements apply specifically to the Find Me dial-out feature.


Tip Many user profile field configurations are inherited from user groups. Consider configuring fields in user groups instead of in individual user profiles.


Table 8-5 Required Dial-Out Configuration 

Administration Center Page
Field and Link to Description
Required Setting

Add User Group or
Edit User Groups Details

or

Add User Profile or
Edit User Profiles Details

Can call out of meetings
(user group)

or

Can call out of meetings
(user profile)

Yes


Related Topics

About Dial-Out Features and Voice Prompt Languages

About the Find Me Feature

Optional Dial-Out Configuration

Optionally, you can require dialed-out users to enter the profile password before being admitted into a voice meeting. See Table 8-6. Additional user profile fields may be configured specifically for the Find Me dial-out feature.


Tip Many user profile field configurations are inherited from user groups. Consider configuring fields in user groups instead of in individual user profiles.


Table 8-6 Optional Dial-Out Configurations 

Administration Center Page
Field and Link to Description

Add User Group or
Edit User Groups Details

or

Add User Profile or
Edit User Profiles Details

Ask for profile password
(user group)

or

Ask for profile password
(user profile)


Related Topics

About the Find Me Feature

About Dial-Out Features and Voice Prompt Languages

About the Find Me Feature

With the Find Me dial-out feature, Cisco Unified MeetingPlace Express calls the meeting invitees when a meeting begins. This feature is available only to profiled users and can be enabled or disabled in each user profile.

Cisco Unified MeetingPlace Express can call up to three devices, in the order specified in the user profile, to try to reach the user. For each attempt to reach a user, the system waits 10 seconds for an answer before trying the next configured device. Note, however, that the time between Find Me attempts may be longer due to network delays.

Topics in this section include:

Supported Meeting Types for the Find Me Feature

Supported Devices for the Find Me Feature

How the Find Me Feature Works With Pagers

Restrictions for Using the Find Me Feature With Pagers

Required Find Me Configurations

Optional Find Me Configurations

Supported Meeting Types for the Find Me Feature

When the Find Me feature is enabled for a user, Cisco Unified MeetingPlace Express calls the user when the following types of meetings begin:

Scheduled meetings for which the user is the meeting scheduler.

Reservationless meetings that the user starts.

Meetings to which the user was invited specifically through the Cisco Unified MeetingPlace Express directory by the scheduler.

Related Topics

About the Find Me Feature

About Dial-Out Features and Voice Prompt Languages

Supported Devices for the Find Me Feature

Cisco Unified MeetingPlace Express can call the following devices, in the order specified in the user profile:

Phone—The person who answers the phone is prompted to join the meeting. Depending on the user profile and meeting configurations, the person may also be prompted for a user password or meeting password.

Direct-dial pager—Pager is directly reached by a phone number.

Non-direct-dial pager—Pager is reached by a phone number and a PIN.

Related Topics

How the Find Me Feature Works With Pagers

About the Find Me Feature

About Dial-Out Features and Voice Prompt Languages

How the Find Me Feature Works With Pagers

Whether a direct- or non-direct-dial pager is used, the end-user experience is the same. The pager displays the following items in a single numeric string:

Phone number entered in the Access phone number 1 field in the Usage Configuration page

Meeting ID

When the Find Me feature is configured to call a pager, the following behavior applies:

For a direct-dial pager:

1. When the meeting begins, Cisco Unified MeetingPlace Express dials the pager service by using the phone number that is configured in the Pager # user profile field.

2. After the pager service answers, Cisco Unified MeetingPlace Express sends its own access phone number, which is configured in the Access phone number 1 field in the Usage Configuration page.

3. Cisco Unified MeetingPlace Express sends the meeting ID.

For a non-direct-dial pager:

1. When the meeting begins, Cisco Unified MeetingPlace Express dials the pager service by using the phone number that is configured in the Phone # for non-direct dial pagers user group field.

2. Cisco Unified MeetingPlace Express sends the pager-specific PIN or user ID, which is configured in the Pager # user profile field.

3. After the pager service answers, Cisco Unified MeetingPlace Express sends its own system access phone number, which is configured in the Access phone number 1 field in the Usage Configuration page.

4. Cisco Unified MeetingPlace Express sends the meeting ID.

Related Topics

About the Find Me Feature

About Dial-Out Features and Voice Prompt Languages

Restrictions for Using the Find Me Feature With Pagers

The following restrictions apply when the Find Me feature is configured to call pagers:

Only numeric pager output is supported. From the Access phone number 1 field in the Usage Configuration page, only the characters 0-9, #, and * are processed and sent to pagers. All other characters are discarded.

In the pager output, there is no indication of where the access phone number ends and where the meeting ID begins. These values are combined into a single numeric string in the pager output.

The pager output does not include meeting passwords.

If the length of the numeric string sent to the pager exceeds the pager's limit, then the pager will not be able to display all the digits.

Cisco Unified MeetingPlace Express sends RFC 2833 digits in the Real-Time Transport Protocol (RTP) stream. These pager digits must be converted to in-band audio dual-tone multi-frequency (DTMF) signals. The gateway that converts the VoIP traffic in your network to the public switched telephone network (PSTN) must convert RFC 2833 digits to in-band DTMF signals. See the documentation for your specific gateway and software release to verify this capability.

Cisco Unified MeetingPlace Express cannot send pager digits in the following ways:

In the H.323 signaling stream or channel

In the SIP signaling stream or channel

Directly as in-band audio DTMF signals

There may be a significant delay between when Cisco Unified MeetingPlace Express calls a pager and when the pager vibrates, flashes, or beeps. If the Search order for "Find Me" user profile field is configured to call a phone after calling a pager, then the phone may receive the call before the pager vibrates, flashes, or beeps. Therefore, we recommend that you or the end user take one or both of the following actions:

Select Pager in only the Third option of the Search order for "Find Me" user profile field.

If the user wants to receive only a page and no phone calls when a meeting begins, then leave the Main phone # and Alternate phone # user profile fields blank.

You cannot select Pager more than once in the Search order for "Find Me" user profile field, but leaving the Main phone # and Alternate phone # user profile fields blank effectively disables those options.

Related Topics

About the Find Me Feature

About Dial-Out Features and Voice Prompt Languages

Required Find Me Configurations

Table 8-7 shows the fields you must configure to enable the Find Me dial-out feature.

Table 8-7 Required Find Me Configuration 

Administration Center Page
Field and Link to Description
Required Value

Add User Group or
Edit User Groups Details

Phone # for non-direct dial pagers
(user group)

(Required only for non-direct dial pagers)

Enter the phone number to access the pager system.

Add User Profile or
Edit User Profiles Details

Group name
(user profile)

(Required only for non-direct dial pagers)

Select a user group that is configured with the correct pager system phone number in the Phone # for non-direct dial pagers field.

Add User Profile or
Edit User Profiles Details

Main phone #
(user profile)

or

Alternate phone #
(user profile)

or

Pager #
(user profile)

Pager type
(user profile)

Enter at least one valid phone number or pager number.1

If you select Non-direct dial pager in the Pager type field, then enter the PIN or user ID for the individual pager in the Pager # field.

Add User Profile or
Edit User Profiles Details

Method of attending
(user profile)

Have system find user1

Add User Profile or
Edit User Profiles Details

Search order for "Find Me"
(user profile)

Specify the order in which the system should attempt to call the user.1

Add User Group or
Edit User Groups Details

or

Add User Profile or
Edit User Profiles Details

Can call out of meetings
(user group)

or

Can call out of meetings
(user profile)

Yes

1 These values may be modified by individual users through the Edit Profile end-user page.


Related Topics

About the Find Me Feature

About Dial-Out Features and Voice Prompt Languages

Optional Find Me Configurations

Optionally, you can require dialed-out users to enter the profile password before being admitted into a voice meeting. See Table 8-8.

Table 8-8 Optional Find Me Configuration 

Administration Center Page
Field and Link to Description

Add User Group or
Edit User Groups Details

or

Add User Profile or
Edit User Profiles Details

Ask for profile password
(user group)

or

Ask for profile password
(user profile)


Related Topics

About the Find Me Feature

About Dial-Out Features and Voice Prompt Languages

Information About the Settings in User Groups and User Profiles

About Time Zones

Each user profile has a Time zone setting. Set the time zone for the geographical location in which the user conducts business. The time zone options are determined by the Region configured for the user profile. Things you should know about time zones in Cisco Unified MeetingPlace Express:

For each meeting, Cisco Unified MeetingPlace Express accepts and reports the start time in the meeting scheduler's time zone.

The meeting scheduler's time zone is used in all e-mail notifications, even those that are sent to invitees in different time zones.

In the Find Meeting and Meeting Details end-user pages, the meeting times appear in the time zone of the user who is logged into the end-user web interface.

All instances of recurring meetings take place at the same time of day in the time zone configured in the meeting scheduler's user profile. Meeting invitees must adjust for time zone differences. Remember that some locations, such as Arizona, do not use daylight savings time.

Cisco Unified MeetingPlace Express schedules meetings using Greenwich Mean Time (GMT). At the time each meeting is scheduled, the system converts the meeting time to GMT from the time zone that is defined in the user profile of the meeting scheduler. If the time zone setting is changed in the user profile after a meeting is scheduled, the scheduled time of that meeting does not change to reflect the new time zone. Meetings must be rescheduled to reflect the new time zone.

We recommend the following:

Do not use the default time zone setting called "Local time of Cisco Unified MeetingPlace Express server." The time zone of the server is set during the installation process and may be modified at any time through the CLI by the system administrator. Such a change may cause time discrepancies between meetings that are scheduled before and after each server time change.

For information about setting or modifying the local time of the server, see the Installation and Upgrade Guide for Cisco Unified MeetingPlace Express.

For users in the state of Indiana, choose from the "US: Central" or "US: Eastern" time zone options, depending on the user's specific county. The "US: Indiana" time zone option in Cisco Unified MeetingPlace Express has become obsolete due to changes in the implementation of daylight savings in that state.

Related Topics

Modifying User Groups

Modifying User Profiles

Information About the Settings in User Groups and User Profiles

About This Page: Add User Group

About This Page: Add User Profile

About Language Preferences

The language setting in each user group or user profile affects the following items:

Language used in e-mail notifications received by the user.

Language used after successful authentication in the end-user web interface, which is used to schedule, find, and attend meetings.

Voice prompt language heard by the user after successful authentication.

During active meetings, however, voice prompts heard by all meeting participants use the meeting language. If the meeting language is not specified while scheduling the meeting, then the Language configured in the meeting owner's user profile becomes the meeting language.

Default language used in the web meeting room for meetings that are scheduled by the user.

All meeting participants see the same language used in the web meeting room. By default, scheduled meetings use the language in the scheduler's user profile, but a different language may be selected while scheduling the meeting.

Language used in reservationless meetings that are set up by the user.

All reservationless meeting participants see the web meeting room in the language specified in the meeting owner's user profile. Language selection is not available while setting up reservationless meetings.

Format in which the date appears in the end-user web interface.

Language that appears on the Cisco Unified IP Phone screen when subscribed to the Cisco Unified MeetingPlace Express service for the Cisco Unified IP Phone.

Related Topics

About Languages

Configuring Language Preferences in User Groups or User Profiles

Guest Profile Fields That Apply to Guest Users

Information About the Settings in User Groups and User Profiles

About This Page: Add User Group

About This Page: Add User Profile

About Billing Information

You can assign billing codes to user profiles and meetings, so that your company can choose billing schemes based on scheduling or meeting participation. Meeting schedulers can modify the billing code for each meeting.

To make billing reports easy to use, we recommend that you follow existing conventions at your company when you assign billing codes. For example, you might use department codes as your billing codes.

Related Topics

Running a Report about Billing

Modifying User Groups

Modifying User Profiles

Information About the Settings in User Groups and User Profiles

Information About User Groups

Information About User Profiles

About This Page: Add User Group

About This Page: Add User Profile

About This Page: Meeting Configuration

About Meeting Preferences

The meeting preferences in user profiles determine the following privileges and default settings:

Whether a beep, name announcement, or no announcement is heard when a user joins a voice meeting. This setting can be modified for each meeting by the meeting scheduler.

Whether or not the user hears a meeting ID confirmation and a prompt to record a name before joining a voice meeting. This setting can be modified for each meeting by the meeting scheduler.

Whether or not meeting passwords are required.

Whether or not meeting attendance is restricted to profiled users. This setting can be modified for each meeting by the meeting scheduler.

Whether or not to publicly display scheduled meetings on the Find Meeting end-user page. This setting can be modified for each meeting by the meeting scheduler.

Whether or not the user can reserve voice ports for scheduled meetings.

Whether or not the user can reserve web ports for scheduled meetings.

Related Topics

Modifying User Groups

Modifying User Profiles

Information About the Settings in User Groups and User Profiles

About Voice Ports for Scheduled and Reservationless Meetings

About Web Ports for Scheduled and Reservationless Meetings

About This Page: Add User Group

About This Page: Add User Profile

About Meeting Restrictions

You can configure the following meeting restrictions for each user:

Whether or not the user may own reservationless meetings

The maximum length of meetings that the user may schedule

Related Topics

Information About Reservationless Meetings

Modifying User Groups

Modifying User Profiles

Information About the Settings in User Groups and User Profiles

About This Page: Add User Group

About This Page: Add User Profile

About E-Mail Notification Privileges

Through the user group or user profile settings, you can control whether or not users send or receive e-mail notifications when a meeting is scheduled or changes. Also, you can decide whether or not to include the participant list or meeting password in e-mail notifications.

You can further control e-mail notification formatting and content by editing the e-mail notification templates.

Related Topics

Editing Templates for E-Mail Notifications

Information About E-Mail Notification Templates and Language Property Files

Modifying User Groups

Modifying User Profiles

Information About the Settings in User Groups and User Profiles

About This Page: Add User Group

About This Page: Add User Profile

About the Admin Profile

Cisco Unified MeetingPlace Express comes preconfigured with a user profile with the username "admin." The Admin profile is used to log in to the Administration Center for the first time. You cannot delete or lock the Admin profile.

The Admin profile comes with the following default settings:

User ID—admin

User password—cisco

Profile Number—0001

Profile Password—24726

First name—Administrator

Last name—Cisco Unified MeetingPlace Express

The following fields are dimmed and cannot be modified in the Admin profile:

User Active—Yes

Type of user—System Mgr

Related Topics

Logging In For the First Time

Changing the Passwords for the Admin Profile

Information About User Profiles

Information About the Settings in User Groups and User Profiles

Information About the Guest Profile and Guest Users

Cisco Unified MeetingPlace Express comes preconfigured with a user profile with the username "guest." Note, however, that only a few Guest profile fields are applied to guest users. Most Guest profile fields serve only as a template for new user profiles. Topics in this section include:

Guest Profile Fields That Apply to Guest Users

Guest Profile Fields That Apply to New User Profiles

Restrictions for the Guest Profile

Recommendations for the Guest Profile

Guest Profile Fields That Apply to Guest Users

Guest users are unprofiled users or users who access Cisco Unified MeetingPlace Express without logging in. Only the following Guest profile fields apply to guest users:

First name—Used in meeting participant lists and reports

Last name—Used in meeting participant lists and reports.

Type of user—Always set to End User (cannot be modified).

E-mail format—Used when e-mail notifications are sent to guest users.

Language—Affects the following:

End-user web interface, which is used to schedule, find, and attend meetings.

Voice prompts for the following dial-out features when initiated by guest users: Find Me and Dial Out From Within a Meeting.

E-mail notifications sent to invitees that are not selected from the Cisco Unified MeetingPlace Express directory.

Related Topics

Information About the Guest Profile and Guest Users

Guest Profile Fields That Apply to New User Profiles

The Guest profile serves as a template for new user profiles that are added to the Cisco Unified MeetingPlace Express database in the following ways:

Manually through the User Profile Management page in the Administration Center

Automatically during user authentication by an external directory

For example, if you configure the Maximum meeting length (minutes) field to 90 in the Guest profile, then all new user profiles will have this field initially set to 90.

All Guest profile fields are applied to new user profiles, except those in the following list:

First name

Last name

User ID

User password

Profile Number

Profile Password

Related Topics

Information About the Guest Profile and Guest Users

Restrictions for the Guest Profile

The Guest profile differs from other user profiles in the following ways:

The Guest profile cannot be deleted, but it can be locked.

Certain fields in the Guest profile are dimmed and cannot be modified, such as the User ID (guest), Profile Number (0000), Profile Password (nopassword), and Type of user (End User).

Related Topics

Information About the Guest Profile and Guest Users

Recommendations for the Guest Profile

Do not configure the following fields in the Guest profile. These field settings are inherited by new user profiles but are likely to be irrelevant to the actual people associated with those user profiles:

User password

User Password Confirm

E-mail address

Main phone #

Alternate phone #

Pager #

Billing Code

To simplify the configuration and maintenance of new user profiles, configure as many Guest profile fields as are appropriate to Group Default.

To help secure your system and prevent toll fraud, consider restricting guest users from dialing out. Note, however, that this reduces the usability of Cisco Unified MeetingPlace Express for your guest users.

Related Topics

Restricting Dial-Out Privileges for Guest Users

Information About the Guest Profile and Guest Users

Information About the Active, Inactive, and Locked States of User Profiles

The user profile state determines whether or not the user may access Cisco Unified MeetingPlace Express. Topics in this section include:

About the Active State

About the Inactive State

About the Locked State

About the Active State

Users with active user profiles can log in and use Cisco Unified MeetingPlace Express.

Related Topics

Information About the Active, Inactive, and Locked States of User Profiles

About the Inactive State

A user with an inactive user profile cannot log in to Cisco Unified MeetingPlace Express. The user may still attend meetings that are not restricted to profiled users. If the user tries to authenticate over the phone, the user hears the message "That password is not recognized," followed by voice prompts to enter the phone profile number and password. After three attempts to authenticate over the phone, the user hears the message "Thank you for calling, goodbye."

When an employee leaves your company, you can make the user profile inactive to preserve any meetings scheduled by that employee. If, instead, you delete the user profile, all past meetings scheduled by that user are purged from the system.

A user profile can be made inactive by configuring the User Active field in the user profile. If the User Active field is set to Group Default, then the user profile can be made inactive by configuring the Group active field in the user group to which the user profile belongs.

Related Topics

Fields on the Add User Group Page

Fields on the Add User Profile Page

Information About the Active, Inactive, and Locked States of User Profiles

About the Locked State

Similar to inactive user profiles, a user with a locked user profile cannot log in to Cisco Unified MeetingPlace Express. If the user tries to authenticate over the phone, the user hears the message "That password is not recognized," followed by voice prompts to enter the phone profile number and password. After three attempts to authenticate over the phone, the user hears the message "Thank you for calling, goodbye."

A system administrator or attendant must be contacted to unlock user profiles. A user with a locked user profile may still attend meetings that are not restricted to profiled users.

User profiles can be locked by two methods:

Cisco Unified MeetingPlace Express automatically locks a user profile after a configurable number of failed user login attempts.

A system administrator or attendant can manually lock a user profile.

A system administrator or attendant can easily view all locked profiles on the View Locked Profiles page and unlock multiple locked user profiles at one time.


Note The preconfigured Admin profile cannot be locked.


Related Topics

Limiting the Number of Failed User Login Attempts

Locking User Profiles

Unlocking User Profiles

Information About the Active, Inactive, and Locked States of User Profiles

How to Configure User Groups and User Profiles

Topics in this section include:

Adding User Groups Manually

Searching User Groups

Modifying User Groups

Deleting User Groups

Adding User Profiles Manually

Searching User Profiles

Modifying User Profiles

Deleting User Profiles

Modifying the Guest Profile

Unlocking User Profiles

Locking User Profiles

Adding User Groups Manually

This topic describes how to manually add a new user group to the Cisco Unified MeetingPlace Express database.


Note If you instead want to add multiple user groups to the database in one batch, then see the "Importing User Groups" section.


Before You Begin

We recommend adding at least one new user group so that you can separately manage system administrator profiles and end-user profiles. Read the "Information About User Groups" section.

Determine how to segment your user population into user groups of similar profile configurations. See the "Information About the Settings in User Groups and User Profiles" section.

Procedure


Step 1 Log in to Cisco Unified MeetingPlace Express.

Step 2 Click Administration at the top of the page.

Step 3 On the left side of the page:

a. Click User Configuration.

b. Click User Group Management.

Step 4 In the User Group Management page, click the Add New button.

Step 5 Configure the fields, which are described in the "Fields on the Add User Group Page" section.

Required fields are marked with a red asterisk (*).

Step 6 Click Save.

Step 7 Verify that your new user group appears in the User Group Management page.


Related Topics

Importing User Groups

Information About User Groups

Information About User Profiles

About This Page: Add User Group

Searching User Groups

This topic describes how to search for an existing user group in the Cisco Unified MeetingPlace Express database.

Procedure


Step 1 Log in to Cisco Unified MeetingPlace Express.

Step 2 Click Administration at the top of the page.

Step 3 On the left side of the page:

a. Click User Configuration.

b. Click User Group Management.

Step 4 In the User Group Management page, enter the name of the user group that you are looking for.

The entire name is not required.

The search tool is not case sensitive.

Step 5 Click the Search button.

Now the User Group Management page displays only the user groups with names that begin with the entered text.

Step 6 If the list of name matches is too long for you to quickly find a particular user group, then do one of the following:

Enter the entire name of the user group that you are looking for and click the Search button.

At the bottom right corner, use the page navigation tools, such as the arrows and Go buttons, to browse the long list of user groups.

Step 7 To view a particular user group's profile configuration, click Edit in the same row as the user group.

The fields in the Edit User Groups Details page are identical to those described in the "Fields on the Add User Group Page" section.

Step 8 To exit the Edit User Groups Details page and return to the User Group Management page, take one of the following actions:

To ensure that you do not modify the user group, click the Cancel button.

To save any changes you made to the user group, click the Save button.


Related Topics

Modifying User Groups

Deleting User Groups

Information About User Groups

Information About User Profiles

About This Page: User Group Management

About This Page: Add User Group

Modifying User Groups

This topic describes how to edit an existing user group in the Cisco Unified MeetingPlace Express database.

Procedure


Step 1 Log in to Cisco Unified MeetingPlace Express.

Step 2 Click Administration at the top of the page.

Step 3 On the left side of the page:

a. Click User Configuration.

b. Click User Group Management.

Step 4 In the User Group Management page, find the user group that you want to modify.

Step 5 Click Edit in the same row as the user group that you want to modify.

Step 6 Configure the fields, which are described in the "Fields on the Add User Group Page" section.

Step 7 Click Save.


Related Topics

Searching User Groups

Importing User Groups

Information About User Groups

Information About User Profiles

About This Page: Add User Group

Deleting User Groups

This topic describes how to remove a user group from the Cisco Unified MeetingPlace Express database.


Note You may instead use the import process to delete multiple user groups; see the "Deleting User Groups by Import" section.


Before You Begin

If user profiles belong to a user group that gets deleted, then those user profiles are automatically assigned to the System group.

Deleting user groups is an irreversible operation. Before you delete user groups, consider creating a backup copy of the Cisco Unified MeetingPlace Express database, so that you can later retrieve the deleted information if necessary. See the "Information About Backing Up and Restoring Data" section.

Procedure


Step 1 Log in to Cisco Unified MeetingPlace Express.

Step 2 Click Administration at the top of the page.

Step 3 On the left side of the page:

a. Click User Configuration.

b. Click User Group Management.

Step 4 In the User Group Management page, find the user group that you want to delete.

Step 5 Check the check box in the same row as the user group that you want to delete. You may select multiple user groups.

Make sure that you uncheck any check boxes for user groups that you want to keep in the Cisco Unified MeetingPlace Express database.

Step 6 Click Delete Selected.

Step 7 When the confirmation pop-up window appears, click OK.

Step 8 Verify that the deleted user group does not appear in the User Group Management page.


Tip

In the User Group Management page, the check box for the System user group is dimmed. This is because the System user group comes preconfigured on Cisco Unified MeetingPlace Express and cannot be deleted. You can, however, modify the System user group.

Related Topics

About This Page: User Group Management

Searching User Groups

Information About User Groups

Information About User Profiles

Adding User Profiles Manually

This topic describes how to manually create a new user profile in the Cisco Unified MeetingPlace Express database.


Note If you instead want to add multiple user profiles to the database in one batch, then see the "Importing User Profiles" section.


Before You Begin

Create user groups before you create individual user profiles. Many user profile attributes are inherited from the assigned user group. This mechanism allows you to avoid configuring most fields for individual users. See the "Information About User Groups" section.

The Guest profile serves as a template for manually added user profiles. To speed up the process of creating user profiles, configure as many fields as are applicable in the Guest profile to Group Default. See the "Information About the Guest Profile and Guest Users" section.

Procedure


Step 1 Log in to Cisco Unified MeetingPlace Express.

Step 2 Click Administration at the top of the page.

Step 3 On the left side of the page:

a. Click User Configuration.

b. Click User Profile Management.

Step 4 In the User Profile Management page, click the Add New button.

Step 5 Enter or change the values in the fields, which are described in the "Fields on the Add User Profile Page" section.

Required fields are marked with a red asterisk (*).

Step 6 Click Save.

Step 7 Verify that your new user profile appears in the User Profile Management page.


Tips

If you select the Group Default option in any field, the value that is inherited from the assigned user group appears in parentheses in that field.

Related Topics

About the Methods of Adding User Profiles

Information About User Groups

Information About User Profiles

Information About the Guest Profile and Guest Users

About This Page: Add User Profile

Searching User Profiles

This topic describes how to search for an existing user profile in the Cisco Unified MeetingPlace Express database.

Procedure


Step 1 Log in to Cisco Unified MeetingPlace Express.

Step 2 Click Administration at the top of the page.

Step 3 On the left side of the page:

a. Click User Configuration.

b. Click User Profile Management.

Step 4 Decide whether to search by username or name (either first or last name), and click the appropriate radio button in the User Profile Management page.

Step 5 Enter the username, first name, or last name of the user profile that you are looking for.

The entire name is not required.

The search tool is not case sensitive.

Step 6 Click the Search button.

The User Profile Management page displays only the user profiles with usernames or names that begin with the entered text.

Step 7 If the list of matches is too long for you to quickly find a particular user profile, then do one of the following:

Enter the entire username, entire first name, or entire last name of the user profile that you are looking for, and click the Search button.

At the bottom right corner, use the page navigation tools, such as the arrows and Go buttons, to browse the long list of user profiles.

Step 8 To view a particular user profile's configuration, click Edit in the same row as the user profile.

The fields in the Edit User Profiles Details page are identical to those described in the "Fields on the Add User Profile Page" section.

Step 9 To exit the Edit User Profiles Details page and return to the User Profile Management page, take one of the following actions:

To ensure that you do not modify the user profile, click the Cancel button.

To save any changes you made to the user profile, click the Save button.


Related Topics

About This Page: User Profile Management

Modifying User Profiles

Deleting User Profiles

Information About User Profiles

Information About User Groups

Modifying User Profiles

This topic describes how to edit an existing user profile in the Cisco Unified MeetingPlace Express database.

Procedure


Step 1 Log in to Cisco Unified MeetingPlace Express.

Step 2 Click Administration at the top of the page.

Step 3 On the left side of the page:

a. Click User Configuration.

b. Click User Profile Management.

Step 4 In the User Profile Management page, find the user profile that you want to modify.

Step 5 Click Edit in the same row as the user profile that you want to modify.

Step 6 In the Edit User Profiles Details page, enter or change the values in the fields, which are identical to the fields on the Add User Profile page.

Step 7 Click Save.


Related Topics

Searching User Profiles

Fields on the Add User Profile Page

Information About User Groups

Information About User Profiles

Deleting User Profiles

This topic describes how to remove one user profile from the Cisco Unified MeetingPlace Express database.


Note To delete a batch of multiple user profiles, you may instead use the import process; see the "Deleting User Profiles by Import" section.


Before You Begin

Deleting a user profile also results in the cancellation of meetings scheduled by that user. If you want to preserve any meetings scheduled by that user while preventing unauthorized access to Cisco Unified MeetingPlace Express, then set the user profile to the inactive state. See the "Information About the Active, Inactive, and Locked States of User Profiles" section.

Deleting user profiles is an irreversible operation. Before you delete user profiles, consider creating a backup copy of the Cisco Unified MeetingPlace Express database, so that you can later retrieve the deleted information if necessary. See the "Information About Backing Up and Restoring Data" section.

Procedure


Step 1 Log in to Cisco Unified MeetingPlace Express.

Step 2 Click Administration at the top of the page.

Step 3 On the left side of the page:

a. Click User Configuration.

b. Click User Profile Management.

Step 4 In the User Profile Management page, find the user profile that you want to delete.

Step 5 Check the check box in the same row as the user profile that you want to delete. You may select multiple user profiles.

Step 6 Make sure that you uncheck any check boxes for user profiles that you want to keep in the Cisco Unified MeetingPlace Express database.

Step 7 Click Delete Selected.

Step 8 When the confirmation pop-up window appears, click OK.

Step 9 Verify that the deleted user profile does not appear in the User Profile Management page.


Tip

In the User Profile Management page, the check boxes for the Admin and Guest profiles are dimmed. These preconfigured user profiles cannot be deleted. You can, however, modify these user profiles.

Related Topics

About This Page: User Profile Management

Searching User Profiles

Information About User Profiles

Information About User Groups

Modifying the Guest Profile

This topic describes how to find, view, and edit the Guest profile in Cisco Unified MeetingPlace Express.

Before You Begin

Read the "Information About the Guest Profile and Guest Users" section.

Procedure


Step 1 Log in to Cisco Unified MeetingPlace Express.

Step 2 Click Administration at the top of the page.

Step 3 On the left side of the page:

a. Click User Configuration.

b. Click User Profile Management.

Step 4 On the User Profile Management page, click the User ID radio button.

Step 5 In the "Begins with" field, enter guest.

Step 6 Click the Search button.

The User Profile Management page displays only the user profiles with usernames that begin with "guest."

Step 7 In the same row as the "guest" username, click Edit.

Step 8 Configure the fields, which are described in the "Fields on the Add User Profile Page" section.

Step 9 To exit the Edit User Profiles Details page, take one of the following actions:

To ensure that you do not modify the Guest profile, click the Cancel button.

To save any changes you made to the Guest profile, click the Save button.


Related Topics

Information About the Guest Profile and Guest Users

About Dial-Out Features and Voice Prompt Languages

Information About Reservationless Meetings

Configuring Security Features for Cisco Unified MeetingPlace Express

About This Page: Edit User Profiles Details

Unlocking User Profiles

This topic describes how to display and unlock any locked user profiles. Unlocking a user profile enables that user to log in and use Cisco Unified MeetingPlace Express.

Before You Begin

Read the "About the Locked State" section.

Procedure


Step 1 Log in to Cisco Unified MeetingPlace Express.

Step 2 Click Administration at the top of the page.

Step 3 On the left side of the page:

a. Click User Configuration.

b. Click Locked Profiles.

The View Locked Profiles page displays the user profiles that are currently locked.

Step 4 Check the check box in the same row as the user profile that you want to unlock. You may select multiple user profiles.

Make sure that you uncheck any check boxes for user profiles that you do not want to unlock.

Step 5 Click Set Selected to Active.

Step 6 When the confirmation pop-up window appears, click OK.

Step 7 Verify that the unlocked user profile does not appear in the View Locked Profiles page.


Related Topics

Information About the Active, Inactive, and Locked States of User Profiles

About This Page: View Locked Profiles

About This Page: Add User Profile

Locking User Profiles

This topic describes how to manually lock a user profile in the Cisco Unified MeetingPlace Express database.

Before You Begin

Read the "About the Locked State" section.

The preconfigured Admin profile cannot be locked.

Procedure


Step 1 Log in to Cisco Unified MeetingPlace Express.

Step 2 Click Administration at the top of the page.

Step 3 On the left side of the page:

a. Click User Configuration.

b. Click User Profile Management.

Step 4 In the User Profile Management page, find the user profile that you want to lock.

Step 5 Click Edit in the same row as the user profile that you want to lock.

Step 6 In the Edit User Profiles Details page, set the User Active field to Locked.

Step 7 Click Save.


Related Topics

Information About the Active, Inactive, and Locked States of User Profiles

Searching User Profiles

Unlocking User Profiles

About This Page: Add User Profile

Information About User Profiles

Information About User Groups