Using Cisco Unified MeetingPlace PhoneView with Your Cisco Unified IP Phone
Quick Start Guide: Using Cisco Unified MeetingPlace PhoneView with Your Cisco Unified IP Phone
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Overview

Quick Start Guide

Overview

PhoneView integrates the Cisco Unified MeetingPlace application with your Cisco Unified IP Phone. You must use the Cisco Unified MeetingPlace web pages to schedule meetings. You cannot schedule meetings through PhoneView.

The following procedures assume that you have PhoneView. See the Configuration Guide for Cisco Unified MeetingPlace Release 8.0 or the online help in the administrator interface for complete information.

Tips for Using Cisco Unified MeetingPlace with Your Cisco Unified IP Phone


  • You cannot use the numbered telephone keypad to respond to a prompt if information about Cisco Unified MeetingPlace meetings or participants is visible on your phone screen. Do the following in this situation:


    • Press the * key if you want to exit the prompt menu.

    • For Cisco Unified IP Phone 7940 series and 7960 series: Press the Services button to exit all services; then, press the desired numbers on the telephone keypad to respond to audible prompts.

    • For Cisco Unified IP Phone 7970 series and Cisco IP Communicator: Select the telephone icon at the top left of the screen; then, press the desired numbers on the telephone keypad to respond to audible prompts.

  • The softkeys at the bottom of the screen change depending on the information on the screen and your role in the meeting (for example, meeting owner, invited participant, current participant, or uninvolved person.)

  • You can join a meeting that is in progress or is scheduled to begin soon. The exact time that you can join a meeting depends on settings made by your system administrator.

Setting Up PhoneView

Before You Begin

Obtain the following information from your system administrator:


  • The URL for setting up your Cisco Unified IP Phone services.

  • The user ID and password required to sign in to the Cisco Unified IP Phone services URL.

  • Your Cisco Unified MeetingPlace web user ID.

  • The name of your device or device profile. (This information pertains to your phone and is unrelated to your Cisco Unified MeetingPlace user profile.)

  • The name that the administrator assigned to the IP PhoneView service.

  • The telephone profile password that the Cisco Unified MeetingPlace administrator assigned when your profile was created.


Procedure
Step 1   Navigate to the URL for setting up services for your Cisco Unified IP Phone.
  • This is information obtained from your system administrator.

  • Select Yes to any security alerts.

Step 2   Enter your user ID and password to sign in to the service.
Step 3   Select Login.
Step 4   Select User Options  > Device.
Step 5   Select Phone Services.
Step 6   Select Add new.
Step 7   Select Select a Service.
Step 8   Select the name of the IP PhoneView application.
Step 9   Enter the name of the application in the Search field.
Step 10   Select Next.
Step 11   Configure the IP PhoneView subscription data:
  • Enter and re-enter the name that you want to display in the Services list on your telephone.

  • Enter the telephone number as it is displayed on your telephone.

  • Enter the username that you use to sign in to Cisco Unified MeetingPlace.

  • In the User PIN field, enter the password that is associated with your telephone profile in Cisco Unified MeetingPlace.

Step 12   Select Save.
Step 13   Select Log Off.

Accessing Cisco Unified MeetingPlace PhoneView

Before You Begin
  • Read the tips for using Cisco Unified MeetingPlace with your Cisco Unified IP Phone.

  • This procedure assumes that you have already set up PhoneView.


Procedure
Step 1   Select Services on your Cisco Unified IP Phone.
Tip   

The Services button varies according to the phone model.

Step 2   Press the up and down arrows on your phone to move the highlighted bar to the name that you assigned to the service.
Step 3   Press the Select softkey.

Depending on the list you are working with, you might be able to press other softkeys to perform a desired action.

Tip   

You can also select your service by pressing the number on your telephone keypad that corresponds to the item that you want to select.


Troubleshooting Tips


  • If the item that you are looking for is not visible on the screen, use the following methods to locate it:


    • Press the up and down arrows on your phone to scroll through the list.

    • Press 9 to view the next screen of items or 1 to view the previous screen.


    Tip


    Not all items on a screen are visible at one time; scroll up or down to see all items before you view the next or previous screen.


  • Press Help to access the help system. If you do not see a Help softkey at the bottom of your screen, press more.

Related Tasks

Viewing Lists of Meetings On Your Cisco Unified IP Phone

Before You Begin
  • Read the tips for using Cisco Unified MeetingPlace with your Cisco Unified IP Phone.

  • This procedure assumes that you have already accessed the PhoneView application on your phone.


Procedure
Complete one of the following:
To Do This

View meetings for today.

Press the number that appears beside Today’s Meetings in the list.

View continuous meetings.

Press the number that appears beside Continuous Meetings in the list.


Viewing Meeting Details On Your Cisco Unified IP Phone

You can view information about any meeting that appears today, continuous meetings, and for any meeting for which you know the meeting ID.

Before You Begin
  • Read the tips for using Cisco Unified MeetingPlace with your Cisco Unified IP phone.

  • This procedure assumes that you have already accessed PhoneView.


Procedure
Step 1   Select your meeting.
If Do This

You do not know the meeting ID.


  1. Open a list of meetings.

  2. Select Services > <meeting name>.

You know the meeting ID.


  1. Press 1.

  2. Use the numbers on your telephone keypad to enter the meeting ID.
Step 2   Press the Submit softkey.

Meeting details appear on the screen. Labels at the bottom of the screen indicate the options that you can perform by using the softkeys below the screen.

Step 3   Press the up and down arrows on your phone to scroll through the details.

Starting a Meeting from a Cisco Unified IP Phone

Before You Begin
  • Know your Cisco Unified MeetingPlace phone profile number and PIN.

  • Verify that your user profile allows you to start an immediate meeting.

  • Select Cisco Unified MeetingPlace PhoneView on your Cisco Unified IP Phone.


Procedure
Step 1   Select Start immediate on your Cisco Unified IP Phone.
Step 2   Wait while the system starts your meeting.
Step 3   Press the Join softkey.
Step 4   Answer the phone when it rings and follow the prompts.
Step 5   Give invitees the following information so that they can join your meeting:
  • The phone number of your conferencing system.

  • The meeting ID, which is the same as your phone profile number.

  • The meeting password, if there is one.


Recording a Meeting from Your Cisco Unified IP Phone

This topic describes how to record a meeting by using the Cisco Unified MeetingPlace PhoneView application on your Cisco Unified IP Phone.


Note


You cannot record continuous meetings.


Before You Begin
  • You must be the meeting owner.

  • Install Cisco Unified MeetingPlace PhoneView on your Cisco Unified IP Phone.

  • This procedure assumes that you are viewing the meeting details for the meeting that you want to record.


Procedure
Step 1   Dial in to the Cisco Unified MeetingPlace meeting.
Step 2   Press the Record softkey.

If you do not see the Record softkey, press more.

Step 3   Read the screen that appears, then press Record.
Step 4   Press Stop to stop recording the meeting.

Frequently Asked Questions


Q. 

Why do I receive an error message when I try to sign in from Cisco Unified MeetingPlace PhoneView on my Cisco Unified IP Phone?

A. 

Your profile is not initialized in the Cisco Unified MeetingPlace system. Go first to the Cisco Unified MeetingPlace web user portal and sign in by using your user ID and password to initialize your profile. Then try to sign in again through your standard or Cisco Unified IP Phone.

Q. 

What should I do when my session times out while I am using PhoneView on my Cisco Unified IP Phone?

A. 

Press the Services button on your Cisco Unified IP Phone twice. Depending on the model of your phone, this button might be a globe icon or labeled Services.

Q. 

Why can't I access in-session features such as the list of current participants or the mute feature?

A. 

You can access in-session features only if you have joined the meeting as a profiled user from your Cisco Unified IP Phone. If you joined the meeting by dialing in and entering as a guest (you did not enter your phone profile number and password), the service has no way to associate the call with you. To resolve this, hang up and join the meeting again as a profiled user.

Q. 

Why don't the phone key commands work?

A. 

You cannot enter commands from the telephone keypad if you are using PhoneView on your Cisco Unified IP Phone and information about meetings or participants is visible on the telephone screen.

Q. 

After I press a softkey on my Cisco IP Communicator or Cisco Unified IP Phone, why does the button change for a few moments?

A. 

The system is processing your request. The button will return to normal when the system has finished.



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