Configuration Guide for Cisco Unified MeetingPlace Release 8.6
Basic Voice and Video Conferencing
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Basic Voice and Video Conferencing

Table Of Contents

Basic Voice and Video Conferencing

Configuring Basic Voice & Video Conferencing

Verifying Basic Voice and Video Conferencing Using the Telephone User Interface

Verifying Basic Voice and Video Conferencing Using the Web User Portal


Basic Voice and Video Conferencing


This module describes how to quickly configure your Cisco Unified MeetingPlace system for basic voice and video conferencing. Advanced configuration instructions are available in other topics in this guide.

Configuring Basic Voice & Video Conferencing

Verifying Basic Voice and Video Conferencing Using the Telephone User Interface

Verifying Basic Voice and Video Conferencing Using the Web User Portal

Configuring Basic Voice & Video Conferencing

Procedure

 
High-Level Task
Where to Find Instructions

Step 1 

Sign in to the Administration Center.

Signing In to the Administration Center

Step 2 

Install licenses.

Installing and Managing Licenses

Step 3 

Configure media resources and meeting characteristics.

Configuring Media Resources for Scheduled and Reservationless Meetings

Configuring System-Wide Meeting Parameters

Step 4 

(Optional) Connect to an external SMTP server for email notifications.

Configuring the SMTP Servers

Step 5 

(Optional) Enable dial-out privileges for profiled users by setting the Can dial out (does not apply to Cisco WebEx meetings) field to Yes for the System user group.

Enabling Dial-Out Privileges for Users

Step 6 

Add user profiles.

or

At a minimum, manually add a test user profile. To test email notifications, the user profile requires a valid email address whose messages you can access.

Methods for Adding User Profiles

Adding User Profiles Manually

Step 7 

Configure video privileges through the Can host audio/video meetings user profile field.

Adding or Editing a User Group Manually

Editing a User Profile

Step 8 

Configure the access phone numbers that users call to attend meetings.

Configuring Access Phone Numbers and Notification Labels on MeetingPlace-Scheduled and Audio-Only Deployments

Step 9 

(Optional) Configure video terminal profiles.

Adding or Editing a Video Terminal Profile

Step 10 

Connect to the call-control device that routes calls to Cisco Unified MeetingPlace.

Configuring Call Control

Step 11 

Configure your multinode system. Log into the node you want as your Primary Meeting Director node and add nodes to your system.

Configuring your Multinode Topology for Cisco Unified MeetingPlace

What to Do Next

If you already installed and configured a Cisco Unified MeetingPlace Web Server, proceed to the "Verifying Basic Voice and Video Conferencing Using the Web User Portal" section.

Otherwise, proceed to the "Verifying Basic Voice and Video Conferencing Using the Telephone User Interface" section.

Verifying Basic Voice and Video Conferencing Using the Telephone User Interface

Use this procedure to verify the basic configuration for voice and video conferencing, email notifications, and dial-out calls.


Tip If you already set up and configured your Web Server, go to the "Verifying Basic Voice and Video Conferencing Using the Web User Portal" section.


Before You Begin

Complete the "Configuring Basic Voice & Video Conferencing" section.

Procedure


Step 1 Sign in to the Administration Center.

Step 2 Configure one user profile to enable the scheduling of video meetings:

a. Select User Configuration > User Profiles.

b. Find the user profile that you want to modify.

c. Select Edit in the same row as that user profile.

d. Select Can host audio and video meetings for Can host audio/video meetings.

e. Choose from the video types available on the system or to use the group default values for Available on the system.

f. Select Save.

Step 3 Call Cisco Unified MeetingPlace using one of the access phone numbers on the Usage Configuration Page.

Step 4 Press 3# to sign in as the user whose profile you modified in Step 2.

Step 5 Follow the voice prompts to enter the Profile number and Profile PIN, and to record a user name.


Note To test that email notifications work, the user profile must include a valid email address whose messages you can access.


Step 6 Press 2# to schedule a meeting.

Step 7 Follow the voice prompts to schedule a test meeting using these parameters:

Time: 5 minutes in the future

Duration: 30 minutes

Number of locations: 4

Step 8 Write down the test meeting ID number when stated by the voice prompts.

Step 9 Hang up.

Step 10 Verify that the user receives an email notification about the test meeting.

Step 11 Verify that you can call into the voice meeting:

a. Call the access phone number in the email notification.

b. Enter the test meeting ID and press #.

c. If prompted, record your name.

d. If you are using a video endpoint, you will see your own video reflected back to you.

For example, on Cisco Unified Video Advantage, the local and remote windows will display the same video.

e. From other phones or video endpoints, call into the same test meeting.

f. If you have multiple video endpoints in the meeting, verify that the video participants can see each other.

Step 12 Verify that you can call out from the voice meeting:

a. While in the voice meeting, press #3 to call another phone or video endpoint.

b. Follow the voice prompts to connect the other phone or video endpoint to the meeting.

c. If you have multiple video endpoints in the meeting, verify that the video participants can see each other.

Step 13 Hang up all phones and video endpoints.


Troubleshooting Tips

If the dial-out call fails:

Make sure that the phone line is not in use when the system tries to call you.

Make sure that you can successfully call the dialed-out number from another phone.

Make sure that the phone number you enter uses the same format that you would use to call the phone number from an office phone. For example, if you only need to dial the last four digits to reach other office phones, enter only four digits for an office phone. Similarly, if you enter your personal cell phone number, you might need to include a 9 and the complete phone number with area code.

For additional troubleshooting help, see these modules:

Troubleshooting Phone Issues for Cisco Unified MeetingPlace

Troubleshooting Video Issues for Cisco Unified MeetingPlace

Troubleshooting User Access Issues for Cisco Unified MeetingPlace

What to Do Next

To configure the Cisco Unified MeetingPlace Web Server to enable users to schedule and join meetings from the Cisco Unified MeetingPlace web user portal, proceed to the Web Scheduling Interface for Scheduling and Joining Meetings.

Verifying Basic Voice and Video Conferencing Using the Web User Portal

Use this procedure to verify the basic configuration for voice and video conferencing, email notifications, and dial-out calls.


Tip If you do not have a configured Web Server, go to the "Verifying Basic Voice and Video Conferencing Using the Telephone User Interface" section.


Before You Begin

Complete these tasks:

Configuring Basic Voice & Video Conferencing

Web Scheduling Interface for Scheduling and Joining Meetings

Procedure


Step 1 Sign in to the Administration Center.

Step 2 Configure one user profile to enable the scheduling of video meetings:

d. Select User Configuration > User Profiles.

e. Find the user profile that you want to modify.

f. Select Edit in the same row as that user profile.

g. Select Can host audio and video meetings for Can host audio/video meetings.

h. Choose from the video types available on the system or to use the group default values for the Available on the system.

i. Select Save.

Step 3 Sign in to the Cisco Unified MeetingPlace web user portal as the user whose profile you modified in Step 2:

Enter the Username and User password from the Cisco Unified MeetingPlace user profile.

If you configured Directory Service, enter the username and password from the external directory.


Note To test that email notifications work, the user profile must include a valid email address whose messages you can access.


Step 4 Select Schedule Meeting to set up a test meeting using these parameters:

Time: 5 minutes in the future

Duration: 30 minutes

Number of Participants: 4

Step 5 Select Schedule.

Step 6 Verify that the user receives an email notification about the test meeting.

Step 7 Verify that you can call into the meeting:

a. Call the access phone number in the email notification.

b. Enter the test meeting ID and press #.

c. If prompted, record your name.

d. If you are using a video endpoint, you will see your own video reflected back to you.

For example, on Cisco Unified Video Advantage, the local and remote windows display the same video.

e. From other phones or video endpoints, call into the same test meeting.

f. If you have multiple video endpoints in the meeting, verify that the video participants can see each other.

Step 8 Verify that the system can dial out to you:

a. Select the URL in the email notification.

b. If prompted, enter the Username and User password.

c. Check to have the system call you.

d. Enter a phone number.

e. Select Connect.

f. Verify that the system calls that phone or video endpoint and connects it to the voice meeting.

Step 9 Hang up all phones and video endpoints.


Troubleshooting Tips

If the dial-out call fails:

The web meeting room might display a pop-up message with helpful information.

Make sure that the phone line is not in use when the system tries to call you.

Make sure that you can successfully call the dialed-out number from another phone.

Make sure that the phone number you enter uses the same format that you would use to call the phone number from an office phone. For example, if you only need to dial the last four digits to reach other office phones, enter only four digits for an office phone. Similarly, if you enter your personal cell phone number, the you might need to include a 9 and the complete phone number with area code.

For additional troubleshooting help, see these modules:

Troubleshooting Phone Issues for Cisco Unified MeetingPlace

Troubleshooting Video Issues for Cisco Unified MeetingPlace

Troubleshooting User Access Issues for Cisco Unified MeetingPlace