Configuration Guide for Cisco Unified MeetingPlace Release 8.6
Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the User Web Interface
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Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the MeetingPlace Web Scheduling Interface

Table Of Contents

Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the MeetingPlace Web Scheduling Interface

Prerequisites for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

Restrictions for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

How to Enable Cisco Unified MeetingPlace to Send Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

Uninstalling Cisco Unified MeetingPlace for Microsoft Outlook Gateway From the Web Server

Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server

Configuring Cisco Unified MeetingPlace to Support TLS Encryption

Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server


Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the MeetingPlace Web Scheduling Interface


This document describes the Microsoft Outlook back-end integration, which enables Cisco Unified MeetingPlace to send Microsoft Outlook calendar notifications for meetings that are scheduled from the MeetingPlace web scheduling interface.

This document does not describe the Microsoft Outlook front-end integration, which enables users to schedule, reschedule, and cancel meetings from the Microsoft Outlook calendar. For information about Microsoft Outlook front-end integration, see Enabling Scheduling from Microsoft Outlook.

Prerequisites for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

Restrictions for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

How to Enable Cisco Unified MeetingPlace to Send Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

Prerequisites for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

If you are upgrading your Cisco Unified MeetingPlace system, make sure that you complete the relevant tasks in the "Upgrading and Migration" section of the Installation, Upgrade, and Migration Guide for Cisco Unified MeetingPlace Release 8.6.

Complete Configuring Email Notifications on MeetingPlace-Scheduled and Audio-Only Deployments.

For users to receive complete and correct Cisco Unified MeetingPlace notifications in Microsoft Outlook, you must set up the email accounts in the Microsoft Outlook client to use the Server Type option called "Microsoft Exchange." Cisco Unified MeetingPlace for Microsoft Outlook does not support other server types, such as POP3.

Related Topics

Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the MeetingPlace Web Scheduling Interface

Installing and Managing Licenses

Configuring SSL for the Cisco Unified MeetingPlace Application Server

Restrictions for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

Do not delete items from the Cisco Unified MeetingPlace-dedicated mailbox on the Microsoft Exchange Server, including the Deleted Items folder. The system automatically deletes the inbox periodically.

HTML-formatted Microsoft Outlook calendar notifications will not include any graphics.

On the Microsoft Outlook scheduling tab, users will see only the invitees whose user profiles have the same configuration for all of these fields:

Email type and format

Language

To enable users to see a complete list of invitees, set the Include invitee list when scheduled from web user profile field to Yes for all users who schedule meetings.

If you set up Cisco Unified MeetingPlace user profiles with the fields Can send notifications, Can receive notifications, and Send if meeting changes to Yes, these settings apply only to meetings that users schedule through Cisco Unified MeetingPlace. These settings do not apply if users schedule Cisco Unified MeetingPlace meetings through Microsoft Outlook.

Related Topics

Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the MeetingPlace Web Scheduling Interface

How to Enable Cisco Unified MeetingPlace to Send Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

Uninstalling Cisco Unified MeetingPlace for Microsoft Outlook Gateway From the Web Server

Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server

Configuring Cisco Unified MeetingPlace to Support TLS Encryption

Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server

Uninstalling Cisco Unified MeetingPlace for Microsoft Outlook Gateway From the Web Server

Complete this task to make sure that your Web Server does not have the Microsoft Outlook notification gateway installed.

Before You Begin

If you have a fresh new Cisco Unified MeetingPlace installation and have never upgraded your system, you can skip this task. Proceed to the "Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server" section.

Procedure


Step 1 Stop the Cisco Unified MeetingPlace Web Master Service.

Step 2 Select Start > Control Panel > Add/Remove Programs.

Step 3 Select the Cisco Unified MeetingPlace for Microsoft Outlook Gateway.

Step 4 Select Remove.

Step 5 Restart the Web Server.

Step 6 Check the list of programs in Add/Remove Programs to verify that the Cisco Unified MeetingPlace for Microsoft Outlook Gateway was successfully uninstalled.

Step 7 Repeat this procedure for each Web Server in the site.



Note When you restart the Web Server, all manual changes made to the registry are lost.


What To Do Next

Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server

Related Topics

Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service

Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server

Before You Begin

Read the following sections:

Prerequisites for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

Restrictions for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

Complete the "Uninstalling Cisco Unified MeetingPlace for Microsoft Outlook Gateway From the Web Server" section.

Work with the Microsoft Exchange administrator to make sure that SMTP access to the Microsoft Exchange Server is allowed.

For detailed instructions on how to perform any of these steps, see the documentation for your specific Microsoft Exchange Server.

Procedure


Step 1 Create a user on your Microsoft Windows domain, for example, "MeetingPlace."

Step 2 Create a mailbox for this user on the Microsoft Exchange Server.

Step 3 Write down the username and password for this email account.

Step 4 Make sure that this mailbox is allowed to send mail to itself.

Step 5 For Exchange 2013, perform these additional steps from the Exchange Managment Shell:

a. Enter the following commands to grant permission for the receive connectors:


Note The following commands show sample data for the following variables:

Exchange server name = EX2013

Domain name = mz.esc

Email account = mpexch

Get-ReceiveConnector „EX2013\Default Frontend EX2013" | Add-AdPermission -User„mz\mpexch" -ExtendedRights ms-Exch-SMTP-Submit,ms-Exch-SMTP-Accept-Any-Recipient

Get-ReceiveConnector „EX2013\Default EX2013" | Add-AdPermission -User „mz\mpexch" -ExtendedRights ms-Exch-SMTP-Submit,ms-Exch-SMTP-Accept-Any-Recipient

b. Make sure there is no mismatch for the message size limits. For example, notice that the maximum message sizes match in the following messages:

Set-ReceiveConnector „EX2013\Default Frontend EX2013" -MaxMessageSize 36MB

Set-ReceiveConnector „EX2013\Client Proxy EX2013" -MaxMesageSize 36MB

Step 6 If the Microsoft Exchange Server is configured to disable anonymous access through SMTP, make sure that you grant the Send As permission for all users in the Enterprise for this mailbox.

The Send As permission enables each Microsoft Outlook calendar notification to appear to come from the meeting scheduler (instead of the Cisco Unified MeetingPlace-dedicated mailbox) for meetings that are scheduled from the Cisco Unified MeetingPlace web scheduling interface.

Step 7 Verify that the mailbox can send and receive messages.


What to Do Next

If TLS is enabled on your Microsoft Exchange Server, proceed to the "Configuring Cisco Unified MeetingPlace to Support TLS Encryption" section.

Otherwise, proceed to the "Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server" section.

Configuring Cisco Unified MeetingPlace to Support TLS Encryption

Perform this task if the Microsoft Exchange Server that you integrate with Cisco Unified MeetingPlace is configured to use Transport Layer Security (TLS).


Note TLS is enabled by default on Exchange 2010 and Exchange 2013. This procedure is required if you are deploying Cisco Unified MeetingPlace in an environment that uses Exchange 2010 or Exchange 2013.


Before You Begin

Complete these prerequisite tasks. Refer to the documentation for your Microsoft Exchange Server.

Verify that TLS is enabled on the Microsoft Exchange Server.

Verify that the Microsoft Exchange Server can successfully receive email from the Internet.

Make sure that IIS and SMTP on the Microsoft Exchange Server use the same certificate.

Complete the "Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server" section.

Procedure


Step 1 Export the TLS certificate from the Microsoft Exchange Server by following these steps:

a. From your Microsoft Windows system, go to the Microsoft IIS Manager.

b. Go to the entry called Web Site and highlight the entry called Default Web Site.


Note Default Web Site is the generic name; it might have a different name on your system.


c. If you are using IIS 6.0 (on Windows Server 2003):

Right click the Default Web Site entry to display the Properties dialog box.

Select the Directory Security tab.

Select View Certificate.

d. If you are using IIS 7.0 (on Windows Server 2008) or IIS 8.0 (on Windows Server 2012):

Right click the Default Web Site entry to display the Edit Bindings dialog box.

On the Site Bindings dialog select the https entry and click Edit.

Under Edit Site Bindings click View.

e. Select the Details tab.

f. Select Copy to File. The system starts the certificate wizard.

g. Select No, do not export the private key and select Next.

h. Select DER encoded binary X.509 (.CER) and select Next.

i. Select Browse to choose a location to save the certificate. Enter a filename and select Save.

Step 2 Sign in to the Cisco Unified MeetingPlace Application Server CLI as the root user.

Step 3 Copy the certificate to $MP_ROOT/filename.cer, substituting the filename from Step 1i.

Step 4 Move to the security directory by entering the following:

cd $MP_ROOT/jre/jre/lib/security

Step 5 Install the certificate by entering the following and substituting the filename from Step 1i:

../../bin/keytool -keystore cacerts -import -alias exchangeIIS -file $MP_ROOT/filename


Note The default password for the JDK keytool is changeit.


Step 6 If the key length of the installed certificate is greater than 2048, complete these steps:

a. Go to http://java.sun.com/javase/downloads/index.jsp.

b. Download the "Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files 6."

c. Install this in the $MP_ROOT/jre/jre/lib/security directory.

Step 7 Restart the system by entering mpx_sys restart.

Step 8 Sign in to the Administration Center.

Step 9 Select System Configuration > Email Notifications > Exchange Server Configuration.

Step 10 Set the TLS enabled field to true.


Troubleshooting Tip

If you previously installed the Exchange certificate and need to install a new version, you must use the keytool -keystore cacerts -delete -alias exchangeIIS command to delete the existing certificate before installing the new certificate.

What to Do Next

Proceed to the "Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server" section.

Related Topics

How to Sign in to the CLI on the Application Server

Exchange Server Configuration Page

Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server

Before You Begin

Complete the "Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server" section.

If TLS is enabled on your Microsoft Exchange Server, complete the "Configuring Cisco Unified MeetingPlace to Support TLS Encryption" section.

Obtain this information about the Microsoft Exchange Server:

Hostname or IP address

Windows domain

Username and password for the email account that you created in the "Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server" section.

In an Application Server Failover deployment, the Application Server must be active in order to complete this task.

Procedure


Step 1 Sign in to the Cisco Unified MeetingPlace Administration Center.

Step 2 Select System Configuration > Email Notifications > Exchange Server Configuration.

Step 3 Configure the fields on the Exchange Server Configuration Page.

Step 4 Select Save.

Step 5 Select Test to verify the connection between Cisco Unified MeetingPlace and Microsoft Exchange.


Troubleshooting Tips

See License Error Appears During Exchange Server Configuration.

Verifying

Click Test to verify the connection between Cisco Unified MeetingPlace and Microsoft Exchange Server.

What to Do Next

If you upgraded your Cisco Unified MeetingPlace system from an earlier release, run the Cisco Unified MeetingPlace-Microsoft Exchange migration process at /opt/cisco/meetingplace/migrationtools/current/notifications/migrateExchangeForICAL.sh.


Note The migration process might take a long time if many meetings need to be migrated. To speed up the migration process, delete old meetings from the Cisco Unified MeetingPlace-dedicated mailbox, and empty the Deleted Items folder. We recommend that the mailbox have fewer than 1360 appointment items or 32 KB of appointment data before you run the migration process.


To enable users to receive meeting notifications as calendar appointments in Microsoft Outlook, specify a Microsoft Exchange option in the Email type and format user group or user profile fields.

See "Configuring User Preferences for Email Notifications".

To customize the email notifications, proceed to Customizing Email Notifications on MeetingPlace-Scheduled and Audio-Only Deployments.

Related Topics

Exchange Server Configuration Page

Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the MeetingPlace Web Scheduling Interface