Configuration Guide for Cisco Unified MeetingPlace Release 8.6
Configuring Attendant Settings
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Table of Contents

Configuring Attendant Settings

Configuring Attendant Settings on WebEx-Scheduled Deployments

Configuring Attendant Settings on MeetingPlace-Scheduled and Audio-Only Deployments

Configuring Attendant Privileges

Configuring Operator Assistance

Configuring Attendant Settings on WebEx-Scheduled Deployments

You can configure Cisco Unified MeetingPlace to forward calls to the help desk Attendant in these situations:

  • A caller dials 0 for operator assistance.
  • A caller does not enter a number at a voice prompt.

Procedure


Step 1 Sign in to the Administration Center.

Step 2 Select Topology Management > Sites.

Step 3 Select Add Site or the Edit link for one of your existing sites.

Step 4 Under Alarms, configure Dial attendant on timeout and Attendant phone.

Step 5 Select Save.


 

Related Topics

Configuring Attendant Settings on MeetingPlace-Scheduled and Audio-Only Deployments

Configuring Attendant Privileges

You can configure which Administration Center and MeetingPlace Conference Manager capabilities are available to users of type Attendant.

Procedure


Step 1 Sign in to the Administration Center.

Step 2 Select System Configuration > Usage Configuration.

Step 3 Configure the Attendant Privileges fields.

Step 4 Select Save.


 

Related Topics

Configuring Operator Assistance

You can configure Cisco Unified MeetingPlace to forward calls to the help desk Attendant in these situations:

  • A caller dials 0 for operator assistance.
  • A caller does not enter a number at a voice prompt.

Procedure


Step 1 Sign in to the Administration Center.

Step 2 Select System Configuration > Usage Configuration.

Step 3 Configure these fields:

Step 4 Select Save.


 

Related Topics