Installation, Upgrade, and Migration Guide for Cisco Unified MeetingPlace Release 8.5
Configuring the Media Server Using the MSA
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Configuring the Hardware Media Server Using the MSA Interface

Table Of Contents

Configuring the Hardware Media Server Using the MSA Interface

About the Tabs Under the MCU Button in the MSA Interface for the Hardware Media Server

Viewing the Status of the Hardware Media Server

How to Configure Settings for the Hardware Media Server

Setting the User Interface Language for the Hardware Media Server

Configuring Dynamic Layouts for the Hardware Media Server

How to Configure Alert Indications for the Hardware Media Server

Enabling Alert Indications and Setting Security Levels for the Hardware Media Server

Configuring SNMP Trap Servers

Editing SNMP Trap Servers

Deleting SNMP Trap Servers

Sending Advanced Commands for the Hardware Media Server

Opening a Telnet Terminal for the Hardware Media Server

Viewing Media Processors for the Hardware Media Server

About Hardware Media Server Protocols

Working with Services of the Hardware Media Server

About Hardware Media Server Services

How to Edit Services for the Hardware Media Server

Configuring the Maximum Call Rate

Configuring the Maximum Layout

Configuring Advanced Video Settings

Configuring 3G Layout Settings

Configuring Advanced Audio Settings

Viewing the Event Log for the Hardware Media Server

Importing Configuration Settings for the Hardware Media Server


Configuring the Hardware Media Server Using the MSA Interface


Release 8.5
Revised: 9/19/11

About the Tabs Under the MCU Button in the MSA Interface for the Hardware Media Server

Viewing the Status of the Hardware Media Server

How to Configure Settings for the Hardware Media Server

Viewing Media Processors for the Hardware Media Server

About Hardware Media Server Protocols

Working with Services of the Hardware Media Server

Viewing the Event Log for the Hardware Media Server

Importing Configuration Settings for the Hardware Media Server

About the Tabs Under the MCU Button in the MSA Interface for the Hardware Media Server

When you select the MCU button from the Media Server Administrator (MSA) interface for the Hardware Media Server, you can configure management policies, media processing, call management protocols, and services. Table 1 explains the tabs that appear when you select the MCU button in the MSA interface for the Hardware Media Server.

Table 1 MSA Interface Tabs for the MCU Button 

Tab name
Description
For more information, see

Status

Lists resource usage information and the number of calls and meetings currently in progress.

Viewing the Status of the Hardware Media Server

Settings

Contains operational settings for the Hardware Media Server.

How to Configure Settings for the Hardware Media Server

Media Processing

Lists the Audio and Video Blades currently registered with the Hardware Media Server.

Viewing Media Processors for the Hardware Media Server

Protocols

Displays protocol information.

About Hardware Media Server Protocols

Services

Lists and allows you to edit the meeting types.

Working with Services of the Hardware Media Server

Event Log

Lists alarm events.

Viewing the Event Log for the Hardware Media Server


Viewing the Status of the Hardware Media Server

The Status tab displays information about Hardware Media Server resource usage and performance. Table 2 lists the information in the Status tab.

Table 2 Status Tab Sections 

Section Name
Field Name
Description

Status

Current status

Current operational state of the Hardware Media Server as follows:

Error—Hardware Media Server is not registered to a gatekeeper or the web connection is down.

OK

Resource Meter

CPU usage%

Percentage of Hardware Media Server resources currently in use. We recommend that this value not exceed 90 percent.

Conferences

Number of active conferences

Number of meetings currently being hosted on the Hardware Media Server.

Number of active calls

Number of calls currently being hosted on the Hardware Media Server.


How to Configure Settings for the Hardware Media Server

In the Settings tab, you can perform the tasks described in the following sections:

Setting the User Interface Language for the Hardware Media Server

Configuring Dynamic Layouts for the Hardware Media Server

How to Configure Alert Indications for the Hardware Media Server

Sending Advanced Commands for the Hardware Media Server

Opening a Telnet Terminal for the Hardware Media Server

Setting the User Interface Language for the Hardware Media Server

In the Basics section of the Settings tab, you can configure the language that the Hardware Media Server supports. Table 3 lists the languages that the Hardware Media Server supports.

Table 3 Supported Languages in the MSA Interface for the Hardware Media Server 

Language
Administrator Interface
Text Overlay on Meeting Video

English

*

*

Chinese

*

*

Japanese

*

 

Portuguese

*

*

Spanish

*

*

Russian

*

 


Note For Chinese or Japanese fonts to display correctly in the MSA interface for the Hardware Media Server, the computer on which the web browser is running must support the relevant languages. On a Microsoft Windows operating system, you can set the default language in Control Panel > Regional and Language Options.


Procedure


Step 1 Select MCU on the sidebar.

Step 2 Select the Settings tab.

Step 3 Select Basics.

Step 4 Select a language in the User interface language field.

Step 5 Select Upload.


Configuring Dynamic Layouts for the Hardware Media Server

You can define the video layouts for video callers from the Dynamic Layouts section of the Settings tab. When selected, the meeting layout changes automatically as participants join or leave meetings.

Procedure


Step 1 Select MCU on the sidebar.

Step 2 Select the Settings tab.

Step 3 Select Dynamic Layouts.

Step 4 Select a layout image to select or deselect that specific layout.


How to Configure Alert Indications for the Hardware Media Server

You can select which events trigger Simple Network Management Protocol (SNMP) traps from the Alert Indications section of the Settings tab. You can also define multiple SNMP servers to which the Hardware Media Server sends the SNMP traps and configure which events to display in the Event Log tab.

Enabling Alert Indications and Setting Security Levels for the Hardware Media Server

Configuring SNMP Trap Servers

Editing SNMP Trap Servers

Deleting SNMP Trap Servers

Enabling Alert Indications and Setting Security Levels for the Hardware Media Server

You can configure which alerts will be enabled and set a severity level for each one from the Alert Indications section of the Settings tab.

Table 4 lists alert indications as well as the SNMP trap associated with them.

Table 5 lists the structure of the standard coldStart and warmStart traps (as defined in RFC 1907) and the standard linkDown and linkUp traps (as defined in RFC 1573).

Table 4 Hardware Media Server Alert Indications 

Event Type
Trap is sent when...

Abnormal disconnect

A call disconnects for a reason other than normal, busy, or no answer.

Authentication failure

The meeting PIN is incorrect.

Call disconnected by remote endpoint

A call disconnects normally by a remote endpoint.

Card extract/Hot Swap

 

Corrupt WEB data

Corrupt web files are present in the Hardware Media Server.

Gatekeeper registration state change

A change occurs in the registration status of the Hardware Media Server with the gatekeeper.

General alarm

A system failure is detected.

Incompatible sw version install

An attempt to burn a version of the Hardware Media Server software onto incompatible hardware occurs.

Loss of Ethernet

The network returns after going down. Indicates the time at which the network was restored.

MP lost

Communication with a registered media processor has broken.

MP registration failure

The media processor registration to the Hardware Media Server failed.

Max resource meter

A high CPU level (85%) is reached in the Hardware Media Server.

Network problem

A problem occurs on the network.

Overheating

The configured temperature thresholds for the device are exceeded. Overheating can cause serious damage to the functioning of the device.

Power-down

The Hardware Media Server is shutting down.

Power-up

The Hardware Media Server has begun operation.

Services table is changed

The service table has been modified.


Table 5 Standard SNMP Trap Event Types 

Event Type
Trap is sent when...

Cold start

The Hardware Media Server has been reset using the button on the front panel.

Warm start

The Hardware Media Server has been reset using the MSA interface.

Link down

Standard SNMP MIB trap indicating that the network connection is down with details about the cause and time of connection loss.

Link up

Standard SNMP MIB trap indicating that the network connection has been reestablished.


Procedure


Step 1 Select MCU on the sidebar.

Step 2 Select the Settings tab.

Step 3 Select Alert Indications.

Step 4 Check Enabled for the events that you want to display in the event log.

Step 5 Choose one of the following severities in the Severity column for each event that you enable:

Cleared (0)— One or more previously reported alarms have been cleared.

Information (1)—Notification of a non-erroneous event.

Critical (2)—A service-affecting event has occurred and requires immediate corrective action.

Major (3)—A service-affecting event has occurred and requires corrective action to prevent the condition becoming more serious.

Minor (4)—A non-service-affecting event has occurred and requires corrective action to prevent the condition becoming more serious.

Warning (5)—A potential or impending service-affecting event has been detected, but no significant events have occurred yet. Action should be taken to further diagnose and correct the problems to prevent the condition becoming more serious.


Tip You can select Select All to select all events or Clear All to clear all events.



Configuring SNMP Trap Servers

You can specify the IP address, port, enabled traps for multiple SNMP trap servers to which the Hardware Media Server sends SNMP traps, and events to display in the Event Log tab from the Alert Indications section of the Settings tab.

Procedure


Step 1 Select MCU on the sidebar.

Step 2 Select the Settings tab.

Step 3 Select Alert Indications.

Step 4 Select Add... in the SNMP Traps Server section.

Step 5 Enter the IP address for the SNMP trap server in the SNMP Trap server address field in the SNMP Trap Server Properties window.

Step 6 Enter the port of the SNMP trap server in the Port field. The default port for SNMP servers is 162.

Step 7 To disable a trap, follow these steps:

a. Select it in the Enabled traps list.

b. Select Remove.

c. Select Remove All to remove all traps.

Step 8 To enable a trap, follow these steps:

a. Select it in the Enabled traps list.

b. Select Add....

c. Select Add All to enable all traps.

Step 9 Select Upload to save your settings.

The system displays the configured SNMP trap server in the SNMP Trap Servers section.


Editing SNMP Trap Servers

Procedure


Step 1 Select MCU on the sidebar.

Step 2 Select the Settings tab.

Step 3 Select Alert Indications.

Step 4 Select the configured SNMP trap server in the SNMP Trap Servers section.

Step 5 Select Edit....

Step 6 Select Upload when you finish your edits.


Deleting SNMP Trap Servers

Procedure


Step 1 Select MCU on the sidebar.

Step 2 Select the Settings tab.

Step 3 Select Alert Indications.

Step 4 Select the configured SNMP trap server in the SNMP Trap Servers section.

Step 5 Select Delete.


Sending Advanced Commands for the Hardware Media Server

In the Advanced section of the Settings tab, you can send text-based commands used for enhanced control of the Hardware Media Server. Advanced commands are not case-sensitive.


Caution We do not recommend that you perform this procedure unless you are an advanced user.

Table 6 lists all of the available advanced commands.

Table 6 List of Available Advanced Commands 

Command
Description
Parameters
Default

CS Log

Show—Dumps detailed information on the internal status of the Hardware Media Server.

Start—Initiates a "Show" operation and enables detailed logging for the Hardware Media Server.

Stop—Initiates a "Show" operation and changes the log levels to the ones used before the "Start" operation.

Show, Start, Stop

 

Conference control Web refresh interval

     

Font align

Determines whether text overlay (TOL) on a video screen is positioned away from picture borders.

All—Text positioned away from horizontal and vertical borders.

Horizontal—Text positioned away from horizontal borders and centered horizontally.

Vertical—Text positioned away from vertical borders and centered vertically.

None—Text is always positioned bottom center.

All

NTP synchronization period

Sets the Network Time Protocol synchronization period (in seconds) between the Video Blade and the NTP server.

 

21600

Notify level

Sets the Hardware Media Server log notify level filter.

Fatal—The Hardware Media Server cannot continue to provide service. This is an unrecoverable error.

Error—User functionality problem (for example, call connect failure or no resources available).

Warning—User functionality problem but the Hardware Media Server can continue to provide service.

Info—Status prints for Customer Support use.

Advanced—Similar to Info but more detailed.

Debug 1 through Debug 4—Debug levels. The higher the level, the more details the system provides.

Debug 1

QualiVision Settings hide

Disables the QualiVision Settings section in the Settings tab.

 

hidden

QualiVision settings show

Enables the QualiVision Settings section in the Settings tab.

 

hidden

RTP Base Port

     

Set MTU size

Determines the maximum packet size across the network.

 

1500

Set terminal baudrate

Sets the baud rate of a serial terminal.

High (57600)

Low (9600)

Low (9600)

SIP bandwidth attribute type

     

SIP hide stack

     

SIP show stack

     

SIP show status

     

SIP video capability description type

     

Procedure


Step 1 Select MCU on the sidebar.

Step 2 Select the Settings tab.

Step 3 Select Advanced.

Step 4 Select Commands... to open the Advanced Commands window.

Step 5 Enter a command in the Command field, or choose a command from the Available Commands list.

Step 6 Enter a parameter value for the command (where applicable) in the Parameters field, or choose a parameter from the Available Parameters list.

Step 7 Select Send.

The system displays the results of the advanced command in the Response field, indicating whether the Hardware Media Server received and executed the command. If you send an invalid command, the system displays a "bad parameter" or "NOT FOUND" message.


Opening a Telnet Terminal for the Hardware Media Server

Procedure


Step 1 Select MCU on the sidebar.

Step 2 Select the Settings tab.

Step 3 Select Advanced.

Step 4 Select Telnet to open a separate browser with a Telnet terminal.

Step 5 Select Disconnect when you finish the Telnet session.


Viewing Media Processors for the Hardware Media Server

The Media Processing tab displays a list of data processors, video processors, and servers currently registered with the Hardware Media Server. The Media Processing tab includes the following columns and fields:

Type—Types of media processors registered with the current Hardware Media Server. The following types can appear in this column:

Audio Blade—Processor responsible for the signaling (H.323/SIP) and voice portions of a call.

Video Blade—Processor responsible for the video portion of a call.

IP Address—IP address of the blade with which the media processor operates.

Description—User-defined description of the media processor.

Total—Total number of media processor units currently registered.

About Hardware Media Server Protocols

This read-only tab shows the Audio Blade configuration for interacting with internal Cisco Unified MeetingPlace components and is primarily used to debug system problems.

Working with Services of the Hardware Media Server

About Hardware Media Server Services

How to Edit Services for the Hardware Media Server

About Hardware Media Server Services

A service (also known as a meeting type) can be regarded as a meeting template. A service is the mechanism that defines the qualities and capabilities of a meeting. A service is identified by its prefix, which always starts with 6000. When Cisco Unified MeetingPlace starts a meeting, it searches for a service that has the primary characteristics (audio codecs and video bandwidth) it is looking for, and uses that service definition to determine all the other meeting characteristics.


NoteYou cannot add or remove services.

Do not increase the bandwidth of standard rate video services beyond 384 Kbps. High rate video services must have a bandwidth setting higher than 384Kbps.

High capacity audio services can only use G.711 and G.729 codecs. High quality audio services must contain either G.722 or iLBC.

Audio codec priority has no effect when calls go through Cisco Unified Communications Manager.


The Hardware Media Server comes with six predefined services for audio and video conferencing for use with Cisco Unified MeetingPlace. The predefined services are factory tuned to be suitable in most cases for voice and video calls. We recommend starting with these services and modifying them as necessary to suit your needs.

How to Edit Services for the Hardware Media Server

Table 7 lists the services that are available on the Services tab and the media type that those services support.

Table 7 Services and Supported Media Types

Service
Media Type

Audio Only High Capacity

Voice

High Rate Video High Capacity Audio

Voice, Video

Standard Rate Video High Capacity Audio

Voice, Video

Audio Only High Quality

Voice

High Rate Video High Quality Audio

Voice, Video

Standard Rate Video High Quality Audio

Voice, Video


The following sections detail how to edit specific fields in the available services.

Configuring the Maximum Call Rate

Configuring the Maximum Layout

Configuring Advanced Video Settings

Configuring 3G Layout Settings

Configuring Advanced Audio Settings

Configuring the Maximum Call Rate

The call rate for each Audio Blade is three to five calls per second, which allows for bursts of calls.

We do not recommend that you configure the maximum call rate for voice and video except under the guidance of Cisco TAC.

Configuring the Maximum Layout

The Max layout parameter lists the video layout displaying the maximum number of participants to which the meeting view can expand.

The choice of layouts for the service depends on the type of processing mode. The default layout is 1+7 participants.

Procedure


Step 1 Select MCU on the sidebar.

Step 2 Select the Services tab.

Step 3 Select a service.

Step 4 Select Edit....

The system displays a picture of the current maximum layout in the Max layout field.

Step 5 Select Change....

Step 6 Select a new layout.

Step 7 Select OK.


Configuring Advanced Video Settings


Caution We do not recommend that you configure the video codec, video image size, participant layout options, theme, and additional layouts for a particular service except under the guidance of Cisco TAC. Doing so may have unwanted repercussions to your system. For example, if you remove H.264 from the list, recordings will not include video.

Configuring 3G Layout Settings

In the Additional Layouts section of the Advanced Video Settings dialog box you can configure the layout options for 3G videophone users.

Procedure


Step 1 Select MCU on the sidebar.

Step 2 Select the Services tab.

Step 3 Select a service.

Step 4 Select Edit....

The system displays the Automatic Service Definition dialog box.

Step 5 Select Advanced Video Settings.

The system displays the Advanced Video Settings dialog box.

Step 6 Select Enable 3G videophone layout from the Additional Layouts section in order to limit the layout for 3G videophone users.

Step 7 Select Settings to select the layout in the 3G Layout Settings dialog box.

Step 8 Select Change.

Step 9 Select a new layout.

Step 10 Select OK to return to the 3G Layout Settings dialog box.

Step 11 Select OK to return to the Automatic Service Definition dialog box.


Configuring Advanced Audio Settings

We do not recommend that you add or remove audio codecs except under the guidance of Cisco TAC.

Viewing the Event Log for the Hardware Media Server

The Event Log tab displays a list of reported alarm events. You configure these events from the Alert Indications section of the Settings tab.

The Event Log tab displays the following information:

Event ID—Identifier for the specified alarm event.

Type—Type of event.

Time—Date and time when the reported event occurred.

Severity—Severity of the reported event.

Message—Error message used to report the event.

Related Topics

How to Configure Alert Indications for the Hardware Media Server

Importing Configuration Settings for the Hardware Media Server

We recommend that you do not import the settings of a saved Hardware Media Server configuration file to the current Hardware Media Server.