Configuration Guide for Cisco Unified MeetingPlace Release 8.5
Integrating WebEx-Managed Deployments with Cisco WebEx
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Integrating WebEx-Scheduling Deployments with Cisco WebEx

Table Of Contents

Integrating WebEx-Scheduling Deployments with Cisco WebEx

Prerequisites for Integrating WebEx-Scheduling Deployments with Cisco WebEx

Restrictions for Integrating WebEx-Scheduling Deployments with Cisco WebEx

About the Relationship Between the Cisco WebEx Adapter and the TSPP

How to Integrate WebEx-Scheduling Deployments with Cisco WebEx

Setting Up the Administrator Account on the Cisco WebEx Site for WebEx-Scheduling Deployments

Configuring the Cisco WebEx Connection for WebEx-Scheduling Deployments

Configuring the Application Server Link on the Cisco WebEx Node

Configuring Access Information for WebEx-Scheduling Deployments

Enabling or Disabling Dial-Out Calls for WebEx-Scheduling Deployments

Configuring Site Settings in the Cisco WebEx Site Administration for WebEx-Scheduling Deployments

Resetting the Cisco WebEx TSP

Verifying the Cisco WebEx Integration for WebEx-Scheduling Deployments

Transferring User Profiles From Cisco Unified MeetingPlace to Cisco WebEx

Configuring Cisco Unified MeetingPlace Audio-Only Profiles with WebEx Scheduling

Modifying the Host Email Template for MeetingPlace Personal Conferences


Integrating WebEx-Scheduling Deployments with Cisco WebEx


Release 8.5
Revised: March 6, 2013 11:42 pm

This module describes how to set up Cisco WebEx web conferencing for systems that are configured for WebEx scheduling. Note that procedures differ based on whether your system is configured for WebEx-driven user management or MeetingPlace-driven user management.


Note For descriptions, restrictions, and user information for each Cisco WebEx integration deployment option, see the Planning Guide for Cisco Unified MeetingPlace Release 8.5 at http://www.cisco.com/en/US/
products/sw/ps5664/ps5669/products_implementation_design_guides_list.html
.


Prerequisites for Integrating WebEx-Scheduling Deployments with Cisco WebEx

Restrictions for Integrating WebEx-Scheduling Deployments with Cisco WebEx

About the Relationship Between the Cisco WebEx Adapter and the TSPP

How to Integrate WebEx-Scheduling Deployments with Cisco WebEx

Resetting the Cisco WebEx TSP

Verifying the Cisco WebEx Integration for WebEx-Scheduling Deployments

Transferring User Profiles From Cisco Unified MeetingPlace to Cisco WebEx

Configuring Cisco Unified MeetingPlace Audio-Only Profiles with WebEx Scheduling

Modifying the Host Email Template for MeetingPlace Personal Conferences

Prerequisites for Integrating WebEx-Scheduling Deployments with Cisco WebEx

Understand your integration deployment, including any restrictions and information that you will need to provide to your users. See the Planning Guide for Cisco Unified MeetingPlace at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/
products_implementation_design_guides_list.html
.

Install or upgrade the Cisco Unified MeetingPlace system, including all servers that are required for your specific deployment. For details, see the "Quick Start for Installing and Configuring" section in the Installation, Upgrade, and Migration Guide for Cisco Unified MeetingPlace Release 8.5.

Obtain a Cisco WebEx site, such as cisco.webex.com.

If your deployment includes the Cisco WebEx Node, then register each Cisco WebEx Node with Cisco WebEx.

If you did not configure Network Time Protocol (NTP) on the Application Server during installation, then use the net command to do so.

If your deployment includes the Cisco WebEx Node, then we recommend that you keep the default NTP configuration in which the Application Server uses the Cisco WebEx Node as the NTP server.


Note Certificate exchange is automated on multinode systems (deployments with WebEx-driven user management). Multinode systems do not require the creation and upload of Cisco WebEx certificates.


Related Topics

Configuring Cisco Unified MeetingPlace Directory Service on MeetingPlace-Scheduled and Audio-Only Deployments module

Recommendations for Time and Time Zone Configurations in the Configuring Time and Time Zones for Cisco Unified MeetingPlace module

Configuring SSL for the Cisco Unified MeetingPlace Application Server module

Restrictions for Integrating WebEx-Scheduling Deployments with Cisco WebEx

Continuous meetings are not supported in WebEx-scheduling deployments.

The Cisco WebEx Node does not support proxy configurations. Specifically, the Cisco WebEx Node needs to be able to contact the Cisco WebEx site without the use of an HTTPS web proxy.

The Cisco Unified MeetingPlace Application Server WebEx TSP only supports SOCKS web proxy servers (not HTTP proxy). Allow direct firewall access to WebEx Site IPs directly. Note that there are often delay issues when proxy servers are used. The integration to Cisco WebEx must be maintained continuously via the internet without delays, otherwise it will affect user response times.

Changes made to a user profile setting in the Cisco WebEx Site Administration are not automatically propagated to the corresponding profile in the Cisco Unified MeetingPlace database. Users can manually synchronize their profiles by resetting their PINs or by clicking the Sync button on their Cisco WebEx Personal Conferencing page.

Cisco WebEx does not support phone numbers that are formatted with a plus sign (+). If users attempt to format their phone numbers with a plus sign, they will receive an error message.

Users can change their profile PIN numbers on their Cisco WebEx Personal Conferencing page. However, the My WebEx site does not enforce any restrictions configured on the Usage Configuration page of the Cisco Unified MeetingPlace Administration Center. This includes the restriction to disallow sequential digits.

Profile numbers must be less than nine digits. Otherwise, they will interfere with Cisco WebEx meeting IDs.

Cisco WebEx supports a maximum of 64 UTF characters for the email address when importing user profiles.

Related Topics

User Profile Restrictions for MeetingPlace-Managed Deployments in the About Integrating with Cisco WebEx module

For recording restrictions, see Configuring Recordings for Cisco Unified MeetingPlace-Cisco WebEx Integration

For deployment-specific restrictions, see the Planning Guide for Cisco Unified MeetingPlace at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_implementation_design
_guides_list.html

About the Relationship Between the Cisco WebEx Adapter and the TSPP

The Telephony Services Provider Proxy (TSPP) runs on the Meeting Director nodes and receives all TSP messages for all nodes from Cisco WebEx and then distributes them to the nodes that will host the meeting.

There is a TSPP on each of the primary and backup Meeting Director nodes. Typically, one TSPP handles all of the conferences. The determination of which one depends on which Cisco WebEx TSP is active. Typically, this is the primary TSPP. However, if the Cisco WebEx TSP fails over to the secondary, then all of the traffic will move to the the TSPP on the secondary Meeting Director node.

To start a meeting, you must have the connection from the TSP to the TSPP up and the connection between the TSPP and the Cisco WebEx adapter on the target node.

Related Topics

How to Resolve Problems with the Telephony (TSP) Connection

How to Integrate WebEx-Scheduling Deployments with Cisco WebEx

Setting Up the Administrator Account on the Cisco WebEx Site for WebEx-Scheduling Deployments

Configuring the Cisco WebEx Connection for WebEx-Scheduling Deployments

Configuring the Application Server Link on the Cisco WebEx Node

Configuring Access Information for WebEx-Scheduling Deployments

Enabling or Disabling Dial-Out Calls for WebEx-Scheduling Deployments

Configuring Site Settings in the Cisco WebEx Site Administration for WebEx-Scheduling Deployments

Setting Up the Administrator Account on the Cisco WebEx Site for WebEx-Scheduling Deployments

This task describes how to set up the WebEx administrator account. You must configure this account before proceeding with the integration. After setting up the WebEx administrator account, you will use it to configure the Cisco WebEx site in the Cisco Unified MeetingPlace Administration Center.


Note Make sure that the WebEx administrator account that you create in this task does not match any account that already exists on Cisco Unified MeetingPlace.


Before You Begin

This task applies to systems configured for WebEx-driven user management.

See the "Prerequisites for Integrating WebEx-Scheduling Deployments with Cisco WebEx" section.

Obtain the following information, which is typically provided by the Cisco WebEx site provisioning group:

Site name

Username and password for the Cisco WebEx site

Procedure


Step 1 Sign in to http:site-name.webex.com/admin.

Step 2 Select Add User.

Step 3 Enter the following values:

Account Type—Site administrator

User name—Make sure that this user name is unique. It must not match any account that already exists on Cisco Unified MeetingPlace.

Email—Make sure that this email address is unique among all email addresses in Cisco WebEx user profiles. To prevent any conflicts, we recommend that you enter a unique email alias.

Password—You will require this password when configuring the Cisco WebEx connection in the Cisco Unified MeetingPlace Administration Center in the next task.

You also need to specify the first and last name for this user, for example:

First name—Administrator

Last name—Cisco Unified MeetingPlace

Step 4 Select Update or Add.


What to Do Next

Proceed to the "Configuring the Cisco WebEx Connection for WebEx-Scheduling Deployments" section.

Configuring the Cisco WebEx Connection for WebEx-Scheduling Deployments

Before You Begin

This task applies to systems configured for WebEx-driven user management.

Complete the "Setting Up the Administrator Account on the Cisco WebEx Site for WebEx-Scheduling Deployments" section.

Make sure you remember the password that you assigned to the administrator profile on the Cisco WebEx site. You will require it for this task.

Obtain the following information, which is typically provided via email by the Cisco WebEx site provisioning group:

Site name

Username and password for the Cisco WebEx site

If applicable, obtain the proxy server hostname and port number from your network administrator.

Procedure


Step 1 Sign in to the Cisco Unified MeetingPlace Administration Center.

Step 2 Select Cisco WebEx Configuration > Cisco WebEx Site Configuration.

Step 3 Configure the fields on the Cisco WebEx Site Configuration Page.


Note If your system is MeetingPlace-managed, make sure that your entry for Cisco WebEx site name exactly matches the site name information you received from your Cisco WebEx site provisioning group. This field is case-sensitive. If you migrated to Release 8.5 from a previous release of Cisco Unified MeetingPlace, this information was pre-populated from the migration and does not need to be modified or re-entered.



Note When you enter the Cisco WebEx site name, enter only the site hostname not the fully qualified domain name (FQDN). The system automatically appends webex.com to the entered site name. For example, if you enter xyz.webex.com as the site hostname, the system will fail to connect to xyz.webex.com.webex.com.


Step 4 Select Configure WebEx.

If this is the first time that you are configuring Cisco WebEx, the Cisco WebEx Adapter and Telephony Services Provider Proxy (TSPP) are restarted on both the Primary and Secondary Meeting Director nodes. If the configuration was successful, only a change in certain parameters, such as Site name, administrator username, or proxy information, will trigger the Cisco WebEx Adapter and TSPP to restart in the future.


Troubleshooting Tip

If you receive the following HTTP transport error, you have entered the FQDN for the site name. Enter only the site hostname.

java.net.UnknownHostException: <site hostname>.webex.com.webex.com

What to Do Next

If your deployment includes the Cisco WebEx Node, then proceed to the "Configuring the Application Server Link on the Cisco WebEx Node" section.

Otherwise, proceed to the "Configuring Access Information for WebEx-Scheduling Deployments" section.

Related Topics

Field Reference: Cisco WebEx Site Configuration Page in the Administration Center Page References for Cisco Unified MeetingPlace module

About User Management in the About Integrating with Cisco WebEx module

Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service module

Configuring the Application Server Link on the Cisco WebEx Node


Note This topic applies only to deployments that include the Cisco WebEx Node. For information about Cisco WebEx components and deployment options, see the Planning Guide for Cisco Unified MeetingPlace at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/
products_implementation_design_guides_list.html
.


The Application Server Link is used for the following:

Telephony connection to the Cisco WebEx site.

Recording the web portion of internal meetings for deployments in which users schedule meetings from MeetingPlace.

Before You Begin

Perform the task only if one of the following conditions apply:

You did not set up the Application Server Link during Cisco WebEx Node installation.

Typically, the Application Server Link setup is bypassed only if the Application Server is not already installed when the Cisco WebEx Node is installed.

You need to link the Cisco WebEx Node to a different or new Application Server.

You configure Application Server failover, or you add or remove an Application Server in a failover deployment.

If you have two Cisco WebEx Nodes, make sure you complete this task for both Cisco WebEx Nodes using the exact same configuration.

Procedure


Step 1 Sign in to the CLI of the Cisco WebEx Node.

Step 2 Enter set webex appserver.

Step 3 Follow the prompts to configure the link between the Cisco WebEx Node and the Application Server.

Step 4 Enter service appserver restart.

Step 5 Enter service webex restart.


What to Do Next

If your deployment is configured for WebEx-driven user management, proceed to the "Configuring Access Information for WebEx-Scheduling Deployments" section.

If your deployment is configured for MeetingPlace-driven user management, proceed to Configuring the Audio Recorder for MeetingPlace-Scheduling Deployments in the Integrating MeetingPlace-Scheduling Deployments with Cisco WebEx module.

Related Topics

Using the Command-Line Interface (CLI) on the Cisco WebEx Node for MCS module

Configuring Recordings for Cisco Unified MeetingPlace-Cisco WebEx Integration module

Configuring Application Server Failover for Cisco Unified MeetingPlace on MeetingPlace-Scheduled and Audio-Only Deployments module

Configuring Access Information for WebEx-Scheduling Deployments

This task describes how to configure phone numbers that can be used to access the Cisco Unified MeetingPlace audio system. Access numbers are used for the following:

Users use access numbers to join the audio component of their meetings. Access numbers are displayed for every meeting on the Cisco WebEx meeting details page and in meeting notifications.

The Cisco WebEx Network-Based Recording (NBR) tool uses access numbers as a dial-in number whenever users choose to start a meeting recording. The phone number used by the NBR must have a United States or United Kingdom country code. The first number in the list of access numbers that satisfies the country code restrictions is used as the NBR dial-in number. If there are no compliant phone numbers in the list of configured access numbers, the system displays a warning after you select the Configure WebEx button stating that recording will be disabled.

This release of Cisco Unified MeetingPlace supports up to 30 different access phone numbers per system. Phone numbers must be in the following format: country code-area code-number

Make sure that you configure both the label and the phone number for each access number. Phone number configuration is based on the corresponding Cisco Unified Communications Manager setting.


Note You must configure at least one access number consisting of a phone number and corresponding label. Site configuration will fail if you do not have at least one access number configured.


Before You Begin

This task applies to systems configured for WebEx-driven user management only.

Procedure


Step 1 Sign in to the Cisco Unified MeetingPlace Administration Center.

Step 2 Select Cisco WebEx Configuration > Cisco WebEx Site Configuration.

You are redirected to the active Meeting Director node if you are not already signed into it.

Step 3 Scroll down to the Access Information section.

Step 4 Select Add New.

Step 5 Enter a label for this entry.

Step 6 Enter a phone number for this entry.

Step 7 Select Configure WebEx.


What to Do Next

Proceed to the "Enabling or Disabling Dial-Out Calls for WebEx-Scheduling Deployments" section.

Related Topics

Field Reference: Cisco WebEx Site Configuration Page in the Administration Center Page References for Cisco Unified MeetingPlace module

Enabling or Disabling Dial-Out Calls for WebEx-Scheduling Deployments

If your deployment is configured to have users schedule meetings from WebEx, whether users can have the system dial-out to them from the web meeting room is determined by settings configured on the Cisco Unified MeetingPlace Administration Center.

Before You Begin

This task applies to systems configured for WebEx-driven user management.

Procedure


Step 1 Sign in to the Cisco Unified MeetingPlace Administration Center.

Step 2 Select Cisco WebEx Configuration > Cisco WebEx Site Configuration.

Step 3 Set the following parameters:

Permit attendees to outdial from WebEx meeting

Permit attendees to outdial internationally from WebEx meeting

Permit users to host MeetingPlace reservationless audio meetings

Step 4 Select Configure WebEx.


What to Do Next

Proceed to the "Configuring Site Settings in the Cisco WebEx Site Administration for WebEx-Scheduling Deployments" section.


Note The target number from outdials that are enabled through TSP messaging is presented to Cisco Unified Communications Manager (CUCM) in the E.164 format (+country code followed by 10-digit phone number). To enable dialing extensions, create a dial rule to route internal numbers on CUCM.


Related Topics

Field Reference: Cisco WebEx Site Configuration Page in the Administration Center Page References for Cisco Unified MeetingPlace module

Configuring Call Control for Cisco Unified MeetingPlace module

Configuring Site Settings in the Cisco WebEx Site Administration for WebEx-Scheduling Deployments

Before You Begin

This task applies to systems configured for WebEx-driven user management.

Procedure


Step 1 Sign in to http:site-name.webex.com/admin.

Step 2 Select Site Settings.

Step 3 Check Allow user to store personal information for joining meetings and call-back teleconference.

Step 4 Select Update.

Step 5 For Meeting Center only, to enable the audio meeting to continue after the web meeting ends:

a. Set Site Settings for to Meeting Center.

b. Check Enable Teleconference Keep-Alive.

c. Leave Default Setting (enabled/disabled) unchecked.

d. Select Update Site Settings.

e. Show your users how to enable the audio meeting to continue after the web meeting ends.

Specifically, when the host closes the web meeting room, the End Meeting window displays. To enable the audio meeting to continue, the host needs to check Keep the teleconference running and click OK.


What to Do Next

Proceed to the "Verifying the Cisco WebEx Integration for WebEx-Scheduling Deployments" section.

Resetting the Cisco WebEx TSP

The following procedure describes how to reset the Cisco WebEx TSP to force the Cisco Unified MeetingPlace system to download and apply a new configuration from Cisco WebEx. Complete the procedure whenever Cisco WebEx updates TSP information.

Procedure


Step 1 Sign in to the Cisco Unified MeetingPlace Administration Center.

Step 2 Select Cisco WebEx Configuration > Cisco WebEx Site Configuration.

Step 3 Select Configure WebEx to update the TSP information.


Verifying the Cisco WebEx Integration for WebEx-Scheduling Deployments

Skip any steps that do not apply to your specific deployment.

Before You Begin

This task applies to systems configured for WebEx-driven user management.

Complete Verifying Network Connectivity for Cisco WebEx Integration in the Troubleshooting Cisco Unified MeetingPlace Integration with Cisco WebEx module.

Procedure


Step 1 Verify the following:

You can schedule and join meetings from the Cisco WebEx site.

You can schedule and join meetings from the Cisco WebEx Productivity Tools.

Email notifications are correct:

Join links work correctly.

Dial-in phone numbers are correct.

Step 2 Verify that you can or cannot record meetings based on the expected recording privileges.

Step 3 Verify all Cisco WebEx services applicable to your deployment, such as Meeting Center, Training Center, and Event Center.


What To Do Next

Provide your users with the information and restrictions they need to use Cisco Unified MeetingPlace with Cisco WebEx. See the Planning Guide for Cisco Unified MeetingPlace at http://www.cisco.com/
en/US/products/sw/ps5664/ps5669/products_implementation_design_guides_list.html
.

Related Topics

Troubleshooting Cisco Unified MeetingPlace Integration with Cisco WebEx module

Configuring Recordings for Cisco Unified MeetingPlace-Cisco WebEx Integration module

Transferring User Profiles From Cisco Unified MeetingPlace to Cisco WebEx

Complete this task to transfer user profiles from Cisco Unified MeetingPlace to the Cisco WebEx Site Administration.

Before You Begin

This topic applies to deployments that are configured for WebEx-driven user management.

If you want to be notified when the transfer is complete, then make sure that your Cisco WebEx Site Administration account includes a valid email address. See Modifying Your Cisco WebEx Site Administrator Account in the About Integrating with Cisco WebEx module.

Complete the "Configuring the Application Server Link on the Cisco WebEx Node" section.

Restrictions

Manually transferred user profiles are not synchronized between Cisco Unified MeetingPlace and Cisco WebEx. Therefore, if you update any user profiles, make sure that you update the information on both Cisco Unified MeetingPlace and Cisco WebEx.

See the following topics for information about integration restrictions:

Restrictions for Integrating WebEx-Scheduling Deployments with Cisco WebEx

Restrictions for Integrating MeetingPlace-Scheduling Deployments with Cisco WebEx in the Integrating MeetingPlace-Scheduling Deployments with Cisco WebEx module

Procedure


Step 1 Sign in to the Cisco Unified MeetingPlace Administration Center.

Step 2 Select Cisco WebEx Configuration > Export Profiles for Cisco WebEx.

Step 3 Select Export.

Step 4 Select OK.

Step 5 Save a local copy of the file.

Step 6 Select the Cisco WebEx Site Administration URL link.

Step 7 Sign in if prompted:

a. Enter the username of your Cisco Unified MeetingPlace system administrator user profile.

b. Enter the Cisco WebEx site administration password that was provided by your Cisco WebEx administrator.

Step 8 Select Import/Export Users.

Step 9 Select Import.

Step 10 Browse to the file containing the exported Cisco Unified MeetingPlace user profiles.

Step 11 Select Upload File.

Your import submission is added to a queue whose length and speed depends on the system load at that time. After the import is complete, Cisco WebEx sends confirmation to the email address in your Cisco WebEx Site Administration account.

Step 12 Inform your users to select Forgot your password during their next Cisco WebEx login to reset their password before using the system.


Note Cisco Unified MeetingPlace passwords are encrypted and cannot be read by the Cisco WebEx site. Users must reset their passwords to enable proper access.



What to Do Next

If you want to configure recordings for Cisco WebEx meetings, then proceed to the Configuring Recordings for Cisco Unified MeetingPlace-Cisco WebEx Integration module.

Otherwise, proceed to the "Verifying the Cisco WebEx Integration for WebEx-Scheduling Deployments" section.

Related Topics

Deactivating Cisco WebEx User Profiles in the About Integrating with Cisco WebEx module

Configuring Cisco Unified MeetingPlace Audio-Only Profiles with WebEx Scheduling

This task describes how to configure an audio-only profile for Cisco Unified MeetingPlace authentication on the Cisco WebEx site. This enables users to start a MeetingPlace Personal Conference, which is an audio-only reservationless meeting. Once MeetingPlace authentication is configured, a MeetingPlace Personal Conference is the only meeting type that users can send an invitation for.

About Cisco WebEx Audio-Only Meetings

Audio-only meetings in Cisco WebEx are "reservationless", which means that resources are not reserved in advance. To start an audio-only meeting as a host, users require their "reservationless" profile number and PIN. The "reservationless" profile number is the eight-digit profile number that was assigned by the Cisco WebEx system when the profile was created.

To start an audio-only meeting, the meeting host signs in to their meeting by dialing into the Cisco Unified MeetingPlace system and entering their eight-digit meeting ID and PIN. Guests join by using the same meeting ID. Guests are kept in a "waiting room" and listen to music-on-hold until the meeting host signs in.

You can also configure the Cisco Unified MeetingPlace system to permit profiled users to start the reservationless meetings of other users with their own profile numbers and PINs.


Note Cisco WebEx Productivity Tools and One-Click are still supported with this configuration.


Before You Begin

This topic applies to deployments that are configured for WebEx-driven user management only.

Deployments require WebEx WBS27 FR23 and later.

Cisco WebEx profiles that are configured as "Audio Only" do not count towards active host or named host site profile counts.

This task is completed in the Cisco WebEx Site Administration.

Procedure


Step 1 Sign in to the Cisco WebEx Site Administration.

Step 2 Navigate to the Edit User window.

Step 3 Scroll down to the Privileges section.

Step 4 For Service, uncheck all permissions to create MeetingPlace Audio only profiles.


Note AUO is only used with WebEx audio sites. It does not apply to Cisco Unified MeetingPlace systems.


Step 5 For Telephony Privilege, check the Call-in teleconferencing option under Cisco Unified MeetingPlace Audio Conferencing.


Troubleshooting Tips

The following are not supported with Cisco WebEx audio-only meetings (also known as MeetingPlace Personal Conferences).

This configuration does not support Cisco WebEx web conferencing.

There is no telephony callback capability.

There is no "Participant List" capability.

There is no audio-only recording capability.

This configuration does not work with the following:

Cisco Unified Personal Communicator

Cisco Unified Client for Microsoft Lync

Cisco WebEx Connect client's "Click to Conference" capability

Related Topics

Automatic Audio-Only Account Updating in the Integrating WebEx-Scheduling Deployments with Cisco WebEx module

Modifying the Host Email Template for MeetingPlace Personal Conferences

When scheduling a MeetingPlace Personal Conference from either Cisco WebEx Productivity Tools or the WebEx scheduling interface, the email template for meeting hosts assigns a 9-digit WebEx meeting ID by default. This meeting ID is unnecessary for "Audio only" meeting hosts.

This task describes how to edit the email template to remove this information.

Before You Begin

This task applies to WebEx-scheduling deployments only.

Procedure


Step 1 Sign in to the Cisco WebEx Site Administration.

Step 2 Select Email Templates.

Step 3 Select Audio Only For Host (Productivity Tools).

Step 4 Remove the "Meeting Number: %MeetingNumber%" and "Meeting Password: %Password%" lines at the very top of the template.