Configuration Guide for Cisco Unified MeetingPlace Release 8.5
Configuring Audio Conversion
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Configuring the Conversion of Recording Files

Table Of Contents

Configuring the Conversion of Recording Files

Converting Cisco Unified MeetingPlace Recording Files to WAV Format

Converting Cisco Unified MeetingPlace Recording Files to MP3 Format

Converting Cisco Unified MeetingPlace Recording Files to MP4 Format

How to Convert Cisco Unified MeetingPlace Recording Files to Windows Media Format

Installing Windows Media Server for Cisco Unified MeetingPlace

Configuring Windows Media Server Before Using It For the First Time

Converting Cisco Unified MeetingPlace Voice Files to Windows Media Format

Configuring Windows Media Server to Stream Audio Recording Playbacks


Configuring the Conversion of Recording Files


Release 8.5
Revised: September 19, 2011 3:25 pm


Note This topic does not apply to deployments in which users schedule meetings from the Cisco WebEx site. For information about Cisco WebEx integration deployments, see the Planning Guide for Cisco Unified MeetingPlace at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/
products_implementation_design_guides_list.html
.


The Cisco Unified MeetingPlace Web Server software includes an Audio Service component that can convert audio, video, and web recordings into various formats. Playback formats include WAV, Windows Media (WMA), MP3, and MP4 formats.


Note If the Web Server is part of a cluster configuration, make sure that you set the Audio Conversion setting on all Web Servers so that they match.


Converting Cisco Unified MeetingPlace Recording Files to WAV Format

Converting Cisco Unified MeetingPlace Recording Files to MP3 Format

Converting Cisco Unified MeetingPlace Recording Files to MP4 Format

How to Convert Cisco Unified MeetingPlace Recording Files to Windows Media Format

Converting Cisco Unified MeetingPlace Recording Files to WAV Format

WAV files are typically supported by common web browsers and do not require that users have dedicated players.

Before You Begin

See the Recording File Sizes on the Web Server topic in the Configuring the Cisco Unified MeetingPlace Web Server for Optimal Data Storage module for an estimate of how much disk space you will need for this type of audio file. You should always make sure that you have enough disk space available to support all of your recordings.

Procedure


Step 1 Sign in to the Cisco Unified MeetingPlace web user portal.

Step 2 Select Admin.

Step 3 Select Audio Conversion.

Step 4 Select Yes for Convert to WAV.

Step 5 Select the quality of your WAV files for Wav Bits Per Sample.

The higher the bit size, the better the quality and the larger the file size. The default and recommended value is 16.

Step 6 Select Submit.


What to Do Next

If this Web Server is part of a cluster configuration, go to each Web Server within the cluster and set the Audio Conversion setting so that they match.

Converting Cisco Unified MeetingPlace Recording Files to MP3 Format

To listen to such recordings, users must have an MP3 player on their desktops.

Before You Begin

See the Recording File Sizes on the Web Server topic in the Configuring the Cisco Unified MeetingPlace Web Server for Optimal Data Storage module for an estimate of how much disk space you will need for this type of audio file. You should always make sure that you have enough disk space available to support all of your recordings.

Procedure


Step 1 Sign in to the Cisco Unified MeetingPlace web user portal.

Step 2 Select Admin.

Step 3 Select Audio Conversion.

Step 4 Select Yes for Convert to MP3.

Step 5 Select Submit.


What to Do Next

If this Web Server is part of a cluster configuration, go to each Web Server within the cluster and set the Audio Conversion setting so that they match.

Converting Cisco Unified MeetingPlace Recording Files to MP4 Format

The Web Server software is bundled with the mp4converter tool for converting synchronized audio and video files to MP4 format. To play back such recordings, users must have an MP4 player, such as QuickTime, on their desktops.

Before You Begin

See the Recording File Sizes on the Web Server topic in the Configuring the Cisco Unified MeetingPlace Web Server for Optimal Data Storage module for an estimate of how much disk space you will need for this type of recording file. You should always make sure that you have enough disk space available to support all of your recordings.

Procedure


Step 1 Sign in to the Cisco Unified MeetingPlace web user portal.

Step 2 Select Admin.

Step 3 Select Audio Conversion.

Step 4 Select Yes for Convert to MP4.

Step 5 Select Submit.


What to Do Next

If this Web Server is part of a cluster configuration, go to each Web Server within the cluster and set the Audio Conversion setting so that they match.

How to Convert Cisco Unified MeetingPlace Recording Files to Windows Media Format

Complete the following procedures in the order shown to configure Cisco Unified MeetingPlace to convert audio files to Windows Media format.


Note See the Recording File Sizes on the Web Server topic in the Configuring the Cisco Unified MeetingPlace Web Server for Optimal Data Storage module for an estimate of how much disk space you will need for this type of audio file. You should always make sure that you have enough disk space available to support all of your recordings.


Installing Windows Media Server for Cisco Unified MeetingPlace

Configuring Windows Media Server Before Using It For the First Time

Converting Cisco Unified MeetingPlace Voice Files to Windows Media Format

Configuring Windows Media Server to Stream Audio Recording Playbacks

Installing Windows Media Server for Cisco Unified MeetingPlace

The Web Server software supports Windows Media Server to stream audio recording playbacks. The installer file for this component is installed as part of the Cisco MCS OS. Complete this procedure to locate and install Windows Media Server.


Note Make sure that Windows Media Server is configured to use a port other than port 80 so that it does not interfere with the Cisco Unified MeetingPlace Web Server software in IIS.


Before You Begin

For operating system updates, see Cisco IP Telephony Operating System, SQL Server, Security Updates, at http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_device_support_tables_list.html.

Procedure


Step 1 Select Administrative Tools > Services from your Windows Control Panel.

Step 2 Set the NT LM Security Support Provider to startup manually.

a. Scroll down to NT LM Security Support Provider.

b. Right-click and select Properties.

c. Select Manual as the Startup Type.

d. Select Apply.

e. Select Start.

f. Close the Properties window.

Step 3 Install the WMS.cab file.

a. Go to Start > Control Panel > Add or Remove Programs, and select Add/Remove Windows Components.

b. In the Windows Components Wizard, check Windows Media Services, and select Details.

c. Make sure that Windows Media Services and Windows Media Services snap-in are checked.

d. Select OK to close the Window Media Services window, then select Next.

e. When it asks for the Windows 2003 CD select OK.

f. Enter C:\Utils\WMS in the "Copy files from" field.

g. Select OK.

h. Select Finish.

Step 4 Set the user authentication in Windows Media Server to that of the admin user.

a. Select Start > Programs > Administrative Services > Windows Media Services.

b. Select the name of the server that you want to configure in the left pane.

c. Select the Properties tab in the right pane.

d. Select Authentication in the Category window.

e. Double-click WMS Anonymous User Authentication.

f. Change the User ID and Password to that of the admin user.

g. Select OK.

h. Right-click WMS Anonymous User Authentication, and select Enable.

Step 5 Setup WMS HTTP Server Control Protocol.

a. Go to Start > Programs > Administrative Tools > Windows Media Services.

b. In the Windows Media Services console, highlight your server, then select the Properties tab in the right-hand panel.

c. In the Category section, select Control protocol (if it does not appear, check Show all plug-in categories).

d. In the right-hand panel, right-click WMS HTTP Server Control Protocol and select Properties.

e. Change Use other port (1-65535): to 8082.

The default port (80) conflicts with the Cisco Unified MeetingPlace Web Server software in Internet Information Services [IIS]).

f. Select OK.

g. Right-click WMS HTTP Server Control Protocol and select Enable.

h. In the left-hand panel, expand Publishing Points and select <Default> (on-demand).

i. Select Action from the top menu and select Allow New Connections.

Step 6 Go to Start > Administrative Tools > Computer Management.

Step 7 Expand Services and Applications, then select Services.

Step 8 Restart the Windows Media Service.


Related Topics

How to Convert Cisco Unified MeetingPlace Recording Files to Windows Media Format

What to Do Next

Proceed to the "Converting Cisco Unified MeetingPlace Voice Files to Windows Media Format" section.

Configuring Windows Media Server Before Using It For the First Time

The Windows Media Server must be configured before you can start using it because by default, all users are considered guests. Guests, however, cannot perform many functions on the Cisco MCS platform. You must be a member of the WebUsers group to perform the functions described below.

Follow this procedure to remove the Windows Media Services Guest Account from the Guests group and add it to the WebUsers group. This is the group to which the IIS Anonymous User Account belongs and this group is not as restrictive as the Guests group.

Procedure


Step 1 If the Windows Media Service is running, stop it.

Step 2 Go to Start > Settings > Control Panel.

Step 3 Double-click Administrative Tools.

Step 4 Double-click Computer Management.

Step 5 Select Local Users and Groups from the left panel.

Step 6 Double-click Users from the right pane.

Step 7 Highlight the user called WMUS_<MACHINE_NAME>, where <MACHINE_NAME> is the name of your computer.

Step 8 Right-click and select Properties.

Step 9 Select the Member Of tab.

Step 10 Highlight Guests.

Step 11 Select Remove.

Step 12 Select Apply.

Step 13 Select Add.

Step 14 Select Advanced.

Step 15 Select Find Now.

Step 16 Highlight the name of the user.

Step 17 Select OK twice.

Step 18 Select Apply.

Step 19 Check the box to enable "WMS Anonymous User Authentication plug-in" from Windows Media Services.


Troubleshooting Tips

For more information about troubleshooting the Windows Media Server when used with Cisco Unified MeetingPlace, see the following tech note: http://www.cisco.com/warp/public/788/AVVID/mpweb_server_instl_mpconfig.pdf

Converting Cisco Unified MeetingPlace Voice Files to Windows Media Format

The Web Server software is bundled with the Windows Media Encoder, which converts audio files to WMA format by default. To listen to such recordings, users must have a player on their desktops that plays WMA files, such as Windows Media Player. Complete this procedure to configure Cisco Unified MeetingPlace to convert files to WMA format.

Before You Begin

Make sure that you have Windows Media Server installed and configured on the Cisco Unified MeetingPlace Web Server. See the "Installing Windows Media Server for Cisco Unified MeetingPlace" section.

Procedure


Step 1 Create a MPWeb\Meetings folder under drive:\wmpub\WMRoot.

Step 2 Sign in to the Cisco Unified MeetingPlace web user portal.

Step 3 Select Admin.

Step 4 Select Audio Conversion.

Step 5 Select Yes for Convert to Windows Media Format.

Step 6 Complete one of the following for Use Windows Media Server:

Select Yes if you want to listen to your recordings by using streaming technology.

Select No if you want to download and listen to your recordings offline or by using HTTP.

Step 7 Enter the Windows Media Server hostname or IP address.


Note This Windows Media Server can be installed locally or remotely.


Step 8 Enter drive:\wmpub\WMRoot for Windows Media Server Path.

Step 9 (Optional) Enter the name of your Windows Media encoder conversion profile for Windows Media Server Conversion Profile.

This forces Cisco Unified MeetingPlace to use your Windows Media encoder conversion profile during audio conversion.

Step 10 Select Submit.


Related Topics

How to Convert Cisco Unified MeetingPlace Recording Files to Windows Media Format

Configuring Windows Media Server to Stream Audio Recording Playbacks

Procedure


Step 1 Select Administrative Tools > Services from your Windows Control Panel.

Step 2 Complete the following from the Services window:

a. Scroll down to NT LM Security Support Provider.

b. Right-click and select Properties.

Step 3 Complete the following from the Properties window:

a. Select Manual as the Startup Type.

b. Select Apply.

c. Select Start.

d. Close the Properties window.

Step 4 Select Add/Remove Programs from your Windows Control Panel.

Step 5 Scroll down and select Windows Media Services.

The Windows Components Wizard displays.

a. Select Remote Administration Mode for Terminal Services Setup.

b. Select Next.

c. Select OK on the Insert Disk window to point to the location of your Windows Media Services files.

d. Select Browse from the Files Needed window.

e. Navigate to C:\Utils\WMS\WMS.cab.

f. Select OK to install this file.