Configuration Guide for Cisco Unified MeetingPlace Release 8.5
Integrating with Cisco Unified Communications Manager
Downloads: This chapterpdf (PDF - 117.0KB) | Feedback

Integrating Cisco Unified MeetingPlace with Cisco Unified Communications Manager

Table Of Contents

Integrating Cisco Unified MeetingPlace with Cisco Unified Communications Manager

Configuring a SIP Trunk Security Profile in Cisco Unified Communications Manager for Cisco Unified MeetingPlace

Configuring the Maximum Call Duration in Cisco Unified Communications Manager

Configuring the Maximum Video Call Bandwidth in Cisco Unified Communications Manager

Configuring Cisco Unified Communications Manager: Music On Hold

Configuring How Cisco Unified MeetingPlace Displays an Endpoint as a Meeting Participant


Integrating Cisco Unified MeetingPlace with Cisco Unified Communications Manager


Release 8.5
Revised: May 4, 2012 1:24 pm

We recommend that you use Cisco Unified Communications Manager (CUCM) to provide call-control and other services for Cisco Unified MeetingPlace and your IP telephony network.



Note Cisco Unified MeetingPlace is not compatible with the call preservation feature of Cisco Unified Communications Manager (CUCM). The call preservation feature allows a call to stay up after the signaling path is lost, for example because of a CUCM node restart. When a call enters that state, Cisco Unified MeetingPlace drops the call at the next session refresh1 . In the meantime, the preserved call can prevent the user from signing in to Cisco Unified MeetingPlace over the phone or dialing out from the end-user web interface.


This module also describes certain Cisco Unified Communications Manager settings that can affect Cisco Unified MeetingPlace:

Configuring a SIP Trunk Security Profile in Cisco Unified Communications Manager for Cisco Unified MeetingPlace

Configuring the Maximum Call Duration in Cisco Unified Communications Manager

Configuring the Maximum Video Call Bandwidth in Cisco Unified Communications Manager

Configuring Cisco Unified Communications Manager: Music On Hold

Configuring How Cisco Unified MeetingPlace Displays an Endpoint as a Meeting Participant

Configuring a SIP Trunk Security Profile in Cisco Unified Communications Manager for Cisco Unified MeetingPlace


Note Always configure a standard SIP trunk. Do not configure settings such as Qsig because your SIP Refer will not operate with QSIG enabled.


We recommend that you do the following:

Create a SIP trunk security profile in Cisco Unified Communications Manager (CUCM) specifically for Cisco Unified MeetingPlace.

Apply this SIP trunk security profile to SIP trunks to Cisco Unified MeetingPlace systems.

Before You Begin

This task applies only in CUCM environments.

You perform this task in the CUCM Administration pages. Because the pages and menus vary by release, you should check the CUCM online help for step-by-step instructions for your specific release. This task references CUCM Release 8.5.

Procedure


Step 1 Go to http://ccm-server/, where ccm-server is the fully-qualified domain name or IP address of the CUCM server.

Step 2 Sign in to Cisco Unified Communications Manager Administration.

Step 3 Select System > Security > SIP Trunk Security Profile.

Step 4 Select Add New.

Step 5 Configure fields described in Table 1.

Table 1 Fields for SIP Trunk Security Profile Configuration 

Field
Action

Name

Enter a name, such as SIP Trunk Security Profile for Cisco Unified MeetingPlace.

Device Security Mode

Select Non Secure.

Incoming Transport Type

Keep the default value of TCP+UDP.

If other values are available for this field, you can instead select the value that matches the Transport setting for this CUCM node on the SIP Configuration Page.

Outgoing Transport Type

We recommend that you select UDP.

Enable Digest Authentication

Uncheck this check box.

Incoming Port

Make sure this value matches the Port setting for this Cisco Unified Communications Manager node on the SIP Configuration Page.

Default: 5060

Enable Application Level Authorization

Uncheck this check box.


Step 6 Select Save.


Related Topics

Configuring Call Control for Cisco Unified MeetingPlace module

Security Guide for your release of Cisco Unified Communications Manager at http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html

Configuring the Maximum Call Duration in Cisco Unified Communications Manager

The maximum length of a meeting depends on three values, the lowest of which is enforced:

Maximum meeting length (minutes) field on the Meeting Configuration Page.

Maximum meeting length (minutes) field in the user profile of the meeting owner.

Maximum Call Duration Timer service parameter in Cisco Unified Communications Manager.

This task describes how to view and (if necessary) configure the service parameter in Cisco Unified Communications Manager.

Before You Begin

This task applies only in Cisco Unified Communications Manager environments.

You perform this task in the Cisco Unified Communications Manager Administration pages. Because the pages and menus vary by release, you should check the Cisco Unified Communications Manager online help for step-by-step instructions for your specific release. This task references Cisco Unified Communications Manager Release 8.5.

Procedure


Step 1 Go to http://ccm-server/, where ccm-server is the fully-qualified domain name or IP address of the Cisco Unified Communications Manager server.

Step 2 Sign in to Cisco Unified Communications Manager Administration.

Step 3 Select System > Service Parameters.

Step 4 Select the server from the Server drop-down list.

Step 5 Select Cisco CallManager from the Service drop-down list.

Step 6 Scroll down to the Clusterwide Parameters (Feature - General) section.

Step 7 Find the Maximum Call Duration Timer field.

Step 8 Modify this field only if you require meetings to last longer than the previously configured value.

A value of 0 disables the timer, which is recommended for continuous meetings.

For descriptions of this or any other field on the page, select the field name.

Step 9 Select Save if you modified any parameters.


Related Topics

Configuring Meetings for Cisco Unified MeetingPlace module

Configuring User Profiles and User Groups for Cisco Unified MeetingPlace module

Configuring the Maximum Video Call Bandwidth in Cisco Unified Communications Manager

In Cisco Unified MeetingPlace, video calls cannot exceed the lowest maximum bandwidth determined by these settings:

Maximum bit rate (kbps) field on the Add Video Type Page

Video Call Bandwidth region parameter in Cisco Unified Communications Manager.

Bandwidth capabilities and configurations of the video endpoints.

This task describes how to view and (if necessary) modify the Video Call Bandwidth in Cisco Unified Communications Manager.

Before You Begin

This task applies only in Cisco Unified Communications Manager environments.

You perform this task in the Cisco Unified Communications Manager Administration pages. Because the pages and menus vary by release, you should check the Cisco Unified Communications Manager online help for step-by-step instructions for your specific release. This task references Cisco Unified Communications Manager Release 8.5.

Procedure


Step 1 Go to http://ccm-server/, where ccm-server is the fully-qualified domain name or IP address of the Cisco Unified Communications Manager server.

Step 2 Sign in to Cisco Unified Communications Manager Administration.

Step 3 Select Device > Trunk.

Step 4 Click Find with or without any search parameters.

This locates trunks that carry Cisco Unified MeetingPlace calls, for example, SIP trunk to Cisco Unified MeetingPlace.

Step 5 Write down the name of each Device Pool that these trunks use.

Step 6 Select System > Device Pool.

Step 7 Click Find with or without any search parameters.

This locates device pools that carry Cisco Unified MeetingPlace calls.

Step 8 Click a Region for a device pool.

The Region Configuration page displays.

Step 9 In the Region Relationships area, see the Max Video Call Bit Rate (Includes Audio) entry for each region and audio codec combination.

Step 10 (Optional) Use the Modify Relationship to other Regions area to change the Max Video Call Bit Rate for a particular Region and Audio Codec combination.

Step 11 Select Save.

Step 12 Repeat Step 6 to Step 11 for each device pool used by the trunks that carry Cisco Unified MeetingPlace calls.


Related Topics

Configuring Meetings for Cisco Unified MeetingPlace module

Configuring Cisco Unified Communications Manager: Music On Hold

In Cisco Unified Communications Manager, you can configure music on hold so that callers hear music when one of your users places a call on hold. This can be disruptive if a user places a conference call on hold. The music, and possible announcements, can prevent other callers on the conference call from hearing each other until the user who placed the call on hold returns to the call.

You can disable music on hold for conference calls by completing these tasks:

Creating a Media Resource Group in Cisco Unified Communications Manager for all music on hold resources.

Adding all phones for which you want to enable music on hold to the Media Resource Group List that contains the music on hold Media Resource Group.

Making sure that the music on hold Media Resource Group List is not assigned to the SIP trunk that connects Cisco Unified Communications Manager to Cisco Unified MeetingPlace.


Note This procedure is not required if you are using Cisco Unified Communications Manager Release 7.x or later since these systems use an isFocus flag to suppress music on hold.


Restrictions

This procedure disables music on hold for callers within the same Cisco Unified Communications Manager cluster, but it does not disable music on hold for outside callers, including endpoints that are registered to a different Cisco Unified Communications Manager cluster than Cisco Unified MeetingPlace.

This procedure also disables music on hold for calls between endpoints that are registered to different Cisco Unified Communications Manager servers.

For example, suppose that your Cisco Unified MeetingPlace call-control deployment includes a Cisco Unified Communications Manager Release 6.1.x server and a Cisco Unified Communications Manager Release 8.0 server that are connected to each other by inter-cluster trunks (ICTs). Because these ICTs will not have music on hold resources configured through the Media Resource Group List, music on hold will be disabled on all calls that pass through these ICTs.

This procedure shows how to create a new Media Resource Group for music on hold resources. If you instead want to modify existing Media Resource Groups to complete this task, modify the steps accordingly.

You perform this task in the Cisco Unified Communications Manager Administration pages. Because the pages and menus vary by release, you should check the Cisco Unified Communications Manager online help for step-by-step instructions for your specific release.

Procedure


Step 1 Go to http://ccm-server/ccmadmin/main.asp, where ccm-server is the fully-qualified domain name or IP address of the Cisco Unified Communications Manager server.

Step 2 Sign in to Cisco Unified Communications Manager Administration.

Step 3 Select Media Resources > Media Resource Group.

Step 4 Select Add New.

The Media Resource Group Configuration page displays.

Step 5 Enter a name for the new media resource group, such as MOHGroup, in the Name field.

Step 6 Add servers to the new media resource group:

a. Select all of the music on hold servers from the Available Media Resources list.

b. Select the down arrow to move the selected servers to the Selected Media Resources list.

c. Select Save.

Step 7 Select Media Resources > Media Resource Group List.

Step 8 Select Add New.

The Media Resource Group List Configuration page displays.

Step 9 Enter a name for the new media resource group list, such as MOHList, in the Name field.

Step 10 Add groups to the new group list:

a. Select the media resource group from the Available Media Resource Groups list.

b. Select the down arrow to move the selected group to the Selected Media Resource Groups list.

c. Select Save.

Step 11 Configure all phones that will use the Media Resource Group List (for example, MOHList) to support music on hold. You can use the Bulk Administration Tool (BAT) to reconfigure many phones at one time.


Note Make sure that you do not assign a music on hold Media Resource Group List to the trunk that leads to Cisco Unified MeetingPlace.


Step 12 Repeat this procedure on each Cisco Unified Communications Manager to which Cisco Unified MeetingPlace-supported endpoints are registered.


Related Topics

Configuring Call Control for Cisco Unified MeetingPlace module

Configuring How Cisco Unified MeetingPlace Displays an Endpoint as a Meeting Participant


Note This topic does not apply to systems that use the Express Media Server. Proceed only if the Type of media server field is set to Hardware Media Server on the Media Resource Configuration Page.


Complete this task if you want to change how a phone or video endpoint appears in Cisco Unified MeetingPlace reports, video labels, and participant lists. For example, if the name of a person is displayed, then you can complete this task to have Cisco Unified MeetingPlace display the directory number (phone number) of the endpoint instead.

Before You Begin

You perform this task in the Cisco Unified Communications Manager Administration pages. Because the pages and menus vary by release, you should check the Cisco Unified Communications Manager online help for step-by-step instructions for your specific release. The following task references Cisco Unified Communications Manager Release 8.5.

Procedure


Step 1 Go to http://cucm-server/, where cucm-server is the fully-qualified domain name or IP address of the Cisco Unified Communications Manager server.

Step 2 Sign in to Cisco Unified Communications Manager Administration.

Step 3 Select Device > Phone.

Step 4 For "Find Phone where", select Directory Number then click Find.

Step 5 Select the Device Name for the phone.

The device name appears as the MAC address of the phone, preceded by a few characters.

Step 6 Locate the Association Information area on the left side of the screen.

Step 7 Select the Line for the relevant directory number.

Step 8 Locate the following fields on the Directory Number Configuration page:

Directory Number

Display (Internal Caller ID)

ASCII Display (Internal Caller ID)

Step 9 Do one of the following:

If you want Cisco Unified MeetingPlace to always display the Directory Number of this endpoint, delete all text in the Display (Internal Caller ID) and ASCII Display (Internal Caller ID) fields.

Modify the Display (Internal Caller ID) field to whatever text you want Cisco Unified MeetingPlace to display for this endpoint, for example, a name. The text you enter will automatically be copied to the ASCII Display (Internal Caller ID) field after you save your changes.

Step 10 Select Save.


Related Topics

Field Reference: Media Resource Configuration Page in the Administration Center Page References for Cisco Unified MeetingPlace module

1 The session refresh timer is set to 15 minutes by default. This parameter is configurable from Cisco Unified Communications Manager.