User Guide for Cisco Unified MeetingPlace Release 7.0
Welcome to Cisco Unified MeetingPlace Web Conferencing
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Welcome to Cisco Unified MeetingPlace

Table Of Contents

Welcome to Cisco Unified MeetingPlace

Differences Between Cisco Unified MeetingPlace and Cisco WebEx Web Meetings

About Share-Only Meetings Using Cisco Unified Personal Communicator

About Your Account

Features Restricted to Profiled Users

Your User IDs and Passwords

How to Sign In to Cisco Unified MeetingPlace

Sign in Methods

Signing In as a Cisco Unified MeetingPlace Profiled User From the Web

Signing In as a Cisco Unified MeetingPlace Guest User From the Web

Signing In to the Cisco WebEx Integration Home Page

Using Force New Login


Welcome to Cisco Unified MeetingPlace


Release: 7.0
Revision Date: March 16, 2010 12:01 pm

Differences Between Cisco Unified MeetingPlace and Cisco WebEx Web Meetings

About Share-Only Meetings Using Cisco Unified Personal Communicator

About Your Account

How to Sign In to Cisco Unified MeetingPlace

Using Force New Login

Differences Between Cisco Unified MeetingPlace and Cisco WebEx Web Meetings

Cisco Unified MeetingPlace offers you a choice between two web conference providers. Following are some key differences between these two meeting environments.


Note In this release of Cisco Unified MeetingPlace, the Cisco WebEx integration supports US-English only.


Feature
Cisco Unified MeetingPlace Web Meeting
Cisco WebEx Web Meeting

Permission model

Participants are assigned permissions according to their status as profiled or guest users and the meeting template used.

Moderator has full control of meeting including audio controls.

Presenter can share at any time.

Audience can speak, view only.

Multiple hosts and presenters are allowed within a meeting.

The meeting host starts the meeting as the presenter by default. The host can then pass these permissions to another user.

Host has full control of meeting including sharing and audio controls.

Presenter can share when granted permission.

Attendees can speak, view only.

Only one host and one presenter are allowed at any time.

Meeting templates

Offers many-to-many collaborative-style meetings and one-to-many webinar-style meetings.

Offers one-to-many webinar-style meetings.

Initial meeting entry

Download Flash plug-in.

Participants can join web meeting before Moderator joins.

Install Cisco WebEx client or Java-based client.

For general meetings, participants can join web meeting before Moderator joins.

For meetings with end-to-end encryption (E2E meetings), the host must join the web conference before others can join the web portion.

General meeting entry

Passwords are optional.

Passwords are highly recommended. Participants must use the password to enter both audio and web portions of the meeting.

Meeting announcements

Users can modify, enable, and disable various meeting announcements from the Cisco Unified MeetingPlace web page and the web meeting room.

Users can modify, enable, and disable various meeting announcements from the Cisco Unified MeetingPlace web page. However, disabling entry and exit announcements from the Cisco WebEx web meeting room is not supported.

Meeting attachments

Users can attach meeting materials before, during, and after the meeting.

Users cannot attach meeting materials before the meeting.

Sharing

Moderators and presenters can share at any time

Multiple people can share at the same time.

Moderated Q&A, Presenter only area available.

Supports dual monitor setups.

Supports sharing from Windows and Mac OS machines.

Supports viewing from Linux & Unix machines.

Only the Host can start sharing. The host must pass the Cisco WebEx ball to others in the meeting to share.

In Cisco Unified MeetingPlace Release 7.0.2 and later, if the host does not attend the meeting, an alternate host must be assigned when the meeting is scheduled or the alternate host must enter the alternate host key to start sharing.

Only one person can share at any time.

Support single monitor only.

Supports sharing from Windows, MAC, Linux & Unix machines.

In-session participant management

Moderator can mute and un-mute self and others, individuals can mute and un-mute themselves anytime.

Unmute all is not available.

Caller ID is displayed for guests who dial in.

Moderator can turn individual speaker ability on or off.

Users can lock and unlock the meeting via both audio and web interface.

Moderator can merge participants who dial in and log in to the web separately.

Moderator in a Webinar meeting can move audience and listeners to the waiting room from the web.

Host can mute self and others; once muted by the host, individuals cannot unmute themselves. Attendees can mute and unmute themselves anytime.

Host can unmute all.

Guests who dial in will be identified as Call In User 1, Call In User 2 and so on.

Host turns individual speaker ability on or off via the Unmute/Mute button.

Lock meeting from web locks both web and audio. Lock meeting from audio locks only the audio meeting.

Breakout rooms

Users have a choice between nine breakout rooms in which they can discuss topics before returning to the main meeting. Users can access breakout rooms from both the web meeting room and the phone.

When users move to a breakout room, this is reflected in the Cisco Unified MeetingPlace web meeting room.

Users can move to breakout rooms by using the appropriate key sequence on the phone.

Users cannot access breakout rooms from the web and their presence in a breakout room is not reflected in the Cisco WebEx web meeting room.

Participant rename

Moderator can rename others on web participant list.

Users with appropriate permissions can rename themselves and other participants in the web meeting room. However, this change is not visible to other users.

Meeting recordings

When users schedule meetings with Cisco Unified MeetingPlace as the web conferencing provider, the following are available:

Audio-only recordings that are initiated from the phone.

Synchronized audio/web or audio/video recordings that are initiated from the web or a video endpoint are stored on the local web server by default.

Participants can retrieve recordings from web or audio.

Recordings can be viewed directly from the web browser.

Offline viewing for audio + web recordings are not available.

Recording storage is limited by local and network storage space.

When users schedule meetings with Cisco WebEx as the web conferencing provider, the following are available:

Audio-only recordings that are initiated from the phone are not supported for Cisco WebEx meetings.

Synchronized audio/web or audio/video recordings that are initiated from the web are stored on WebEx.com.

Only the meeting host can retrieve the recordings. The host can send the link to participants.

Cisco WebEx player download is required for viewing recordings.

Audio + web recordings can be converted to Flash or WMV for offline viewing.

Recording is stored on Cisco WebEx and is subject to site configuration limitations.

Layout management

Flexible layouts; collaborative, presentation and Webinar templates are available.

Users can create custom templates.

Layout changes during the meeting affect all users (option to allow Full Screen button to affect individuals only).

Fixed layout, no changes allowed.

Custom templates are not available.

Full screen view can be driven by host but individual can control display size.

Video

Video is shown in a separate window in the meeting room.

Meeting participants can share video if they are using a standards-based H.323 or Cisco Unified Communications Manager Video Telephony endpoint (SCCP and SIP). H.320 ISDN Video is also supported via Cisco Unified Video 3500 ISDN Gateway.

Users can outdial to standard video endpoints from the web.

Users can pause or change video layouts (active speaker/continuous presence) from the web.

Integrated webcam video is not available.

Video is shown directly in the web conferencing window.

Meeting hosts can share video directly from web cameras on their computers.

Webcam video is available, but does not interoperate with standard endpoints.

Webcam video is available and allows video usage inside and outside the firewall.

Meeting termination

Meeting automatically extends as long as two participants remain in the meeting. Moderator can join and leave the meeting at any time.

Individuals can remain on audio even after they leave the web session.

Meeting ends when the host leaves, but there is an option for the host to keep the audio portion of the meeting going even after he leaves.

Individuals can remain on audio even after they leave the web session.


About Share-Only Meetings Using Cisco Unified Personal Communicator

Cisco Unified Personal Communicator users can launch ad-hoc Cisco Unified MeetingPlace web meetings from their Cisco Unified Personal Communicator clients to share and collaborate on a whiteboard, desktop, application, or document. These ad-hoc meetings do not include Cisco Unified MeetingPlace audio; participants can join the meeting room via their Cisco Unified Personal Communicator clients but can not dial in to the meeting or dial out to a phone from the meeting room.

An ad-hoc web meeting launched from Cisco Unified Personal Communicator has the following additional characteristics:

The meeting is assigned a random meeting ID; it does not utilize the reservationless ID of the user who launches the meeting.

The meeting is not publicly listed; users can not locate the meeting by using the Find Meetings page or join the meeting by entering the meeting ID in the Cisco Unified MeetingPlace Home Page or by using Cisco Unified MeetingPlace PhoneView.

The meeting is not password protected.

No e-mail notification is generated for the meeting.

The meeting uses a special meeting template which includes only a share tool. All meeting participants have Presenter permissions.

For information about accessing the Cisco Unified MeetingPlace meeting room from within a Cisco Unified Personal Communicator voice or video meeting, see the online help for the Cisco Unified Personal Communicator system.

About Your Account

Your Cisco Unified MeetingPlace account contains all of your contact and access information, such as your user IDs and passwords, contact information, and privileges. Generally, as a profiled user who has logged in, you can access all features unless your system administrator has set your profile with restrictions.

You might be able to change specific information in your account, such as e-mail addresses or telephone numbers. If you want to change privileges in your profile, contact your system administrator.

Features Restricted to Profiled Users

Your User IDs and Passwords

Related Topics

Changing Account Basics in Cisco Unified MeetingPlace module

Features Restricted to Profiled Users

You can only use the following features if you are a profiled user who is logged in to Cisco Unified MeetingPlace:

Schedule or start a meeting.

Find a meeting that is not published by using the meeting ID.

Perform meeting and participant-management operations in the web meeting room according to the specifics of your chosen web conferencing provider.

End a meeting from the phone interface.

Change your profile settings.

If you do not log in, you can only access features that are available to guest users, even if you are a Cisco Unified MeetingPlace profiled user.

Related Topics

Differences Between Cisco Unified MeetingPlace and Cisco WebEx Web Meetings

Your User IDs and Passwords

Every Cisco Unified MeetingPlace profiled user has two user IDs. Each user ID has separate passwords. Your system administrator informs you about each user ID and password.

Your user ID can be a maximum of 30 characters.

The system will prompt you to change your password the first time you log in from either the Web or phone interface if it has been configured this way by your system administrator.

When Logging In Through
Use This ID and Password

Cisco Unified MeetingPlace or Cisco WebEx integration home page

User ID and associated password.

Touch-tone telephone or

Cisco Unified MeetingPlace PhoneView on your Cisco Unified IP Phone

Phone profile number and associated phone profile password


Related Topics

Password Restrictions in Cisco Unified MeetingPlace in the Changing Account Basics in Cisco Unified MeetingPlace module

Using PhoneView With Cisco Unified MeetingPlace module

About Your Account

How to Sign In to Cisco Unified MeetingPlace

How to Sign In to Cisco Unified MeetingPlace

Sign in Methods

Signing In as a Cisco Unified MeetingPlace Profiled User From the Web

Signing In as a Cisco Unified MeetingPlace Guest User From the Web

Signing In to the Cisco WebEx Integration Home Page

Sign in Methods

There are three ways to sign in to Cisco Unified MeetingPlace as a profiled user:

Click the Meeting ID link in your meeting notification e-mail to go to the Cisco Unified MeetingPlace home page.

Dial the phone number of your Cisco Unified MeetingPlace server and follow the prompts.


Note If your profile is configured to automatically connect you to your meeting, the system will log you in as soon as you call the server.


Open a web browser and enter the URL of the Cisco Unified MeetingPlace server.


Note The system will prompt you to change your password the first time you log in from either the Web or phone interface if it has been configured this way by your system administrator.


Related Topics

Signing In as a Cisco Unified MeetingPlace Profiled User From the Web

Signing In as a Cisco Unified MeetingPlace Guest User From the Web

Signing In to the Cisco WebEx Integration Home Page

Attending a Cisco Unified MeetingPlace Meeting Through an E-Mailed Invitation in the Attending a Meeting module

Signing In as a Cisco Unified MeetingPlace Profiled User From the Web

Before You Begin

Know your Cisco Unified MeetingPlace user ID and password. The password is case-sensitive.

This sign in method allows you to schedule and attend both Cisco Unified MeetingPlace and Cisco WebEx meetings as long as your system is configured for both web conference providers.


Note If you sign out of the web while you are in a meeting, the system removes you from all portions of the meeting.


Procedure


Step 1 Open a web browser.

Step 2 Enter the Cisco Unified MeetingPlace URL.

Step 3 Click Sign In.

Step 4 Enter your User ID.

Step 5 Enter your Password.

Step 6 (Optional) Click Remember Me to sign in automatically each time.

For better security, do not use this feature.

Step 7 Click Sign In Now.


Troubleshooting Tips

If you try to log in multiple times but cannot, you might have exceeded the maximum number of unsuccessful log-in attempts. Contact your Cisco Unified MeetingPlace system administrator to unlock your profile.

If you cannot remember your password, contact your system administrator.

The system will not allow you to sign in to a new Cisco Unified MeetingPlace session while another meeting room is still open even if you checked Remember Me. If this occurs, use the Force New Login feature to close the previous session.

Related Topics

Your User IDs and Passwords

Using Force New Login

Finding a Meeting in the Finding a Meeting in Cisco Unified MeetingPlace module

How to Resolve Log In Problems in the Troubleshooting and Getting Help in Cisco Unified MeetingPlace module

How to Attend a Meeting in the Attending a Meeting module

Signing In as a Cisco Unified MeetingPlace Guest User From the Web

Guest users do not have profiles on the Cisco Unified MeetingPlace system. As a guest user, you can attend specific meetings or browse through a list of public meetings after you have registered. However, you cannot schedule meetings.

Before You Begin

This sign in method allows you to attend either Cisco Unified MeetingPlace or Cisco WebEx web meetings if your system is configured for both web conference providers.

Procedure


Step 1 Open your web browser and enter the Cisco Unified MeetingPlace URL in the address field.

Step 2 Press Enter.

Step 3 Click Attend Meeting.

Step 4 Enter your name as a guest user on the Sign In page.

Step 5 (Optional) If you know the ID of the meeting that you are attending, enter it in the field provided.

Step 6 Click Find Meeting.


Signing In to the Cisco WebEx Integration Home Page

Complete this procedure to sign in directly to the Cisco WebEx integration home page if your deployment does not offer the option of signing in through the Cisco Unified MeetingPlace home page.

Before You Begin

This procedure assumes the following:

Your system is configured for Cisco WebEx web meetings.

You do not have the option of signing in through the Cisco Unified MeetingPlace home page.

You know your Cisco Unified MeetingPlace user ID and password.

Procedure


Step 1 Open a browser.

Step 2 Go to https://<server >.cisco.com, where <server> is the name of your Cisco Unified MeetingPlace Application Server.

Step 3 Log in with your Cisco Unified MeetingPlace user ID and password.

The Cisco WebEx Meeting Center page displays.


Troubleshooting Tips

Use the help available from within the Cisco WebEx web meeting room or from WebEx.com to find information regarding various Cisco WebEx features and functions.

Related Topic

Accessing Cisco WebEx User Documentation in the Troubleshooting and Getting Help in Cisco Unified MeetingPlace module

Using Force New Login

You can only have one active Cisco Unified MeetingPlace login session at a time. If you try to log in to multiple sessions with the same user ID, Cisco Unified MeetingPlace displays an error message and takes you to the Login page. Use the Force New Login feature to end the previous session.

Before You Begin

This procedure assumes that you are already signed in to a Cisco Unified MeetingPlace session.

Procedure


Step 1 Sign in to Cisco Unified MeetingPlace.

An error message displays with another Sign In prompt.

Step 2 Enter your User ID and password.

Step 3 Check Force New Login.

Step 4 Click Sign In Now.

After you click Sign In Now, the previous session ends.