Configuration and Maintenance Guide for MeetingPlace 7.1
Configuring External Access to Cisco Unified MeetingPlace Web Conferencing
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Configuring External Access to Cisco Unified MeetingPlace Web Conferencing

Table Of Contents

Configuring External Access to Cisco Unified MeetingPlace Web Conferencing

Restrictions for Accessing Meeting Data from an External (DMZ) Web Server

Prerequisites for Configuring SMA-2S

Configuring Redirection of External Meetings

How to Test Your SMA-2S Configuration

Testing Internal Meetings

Testing External Meetings

How to Disable SMA


Configuring External Access to Cisco Unified MeetingPlace Web Conferencing


Release 7.1
Revised: April 3, 2011 8:30 pm

This section describes how to configure your Segmented Meeting Access-2 Server (SMA-2S) deployment. It assumes that you have already installed Cisco Unified MeetingPlace Web Conferencing on your internal and external Web Servers.

Restrictions for Accessing Meeting Data from an External (DMZ) Web Server

Prerequisites for Configuring SMA-2S

Configuring Redirection of External Meetings

How to Test Your SMA-2S Configuration

Restrictions for Accessing Meeting Data from an External (DMZ) Web Server

External users can access meeting details, attachments, and recordings only within the first 24 hours after the meeting has ended. External users can access this meeting data on the external Web Server by doing one of the following:

Using the click-to-attend link in the meeting notification.

Entering the Meeting ID in the end-user web interface on the external Web Server.

Meeting data is available for a longer period to profiled users from the internal Web Server, depending on how the Days until meeting statistics purged field on the Meeting Configuration Page was configured at the time the meeting was scheduled.

Related Topics

Field Reference: Meeting Configuration Page

Configuring External Access to Cisco Unified MeetingPlace Web Conferencing

Prerequisites for Configuring SMA-2S

Before you configure SMA-2S, make sure that you install Cisco Unified MeetingPlace Web Conferencing in an SMA-2S deployment.


Note If you have Cisco Security Agent running, SSH access to the external Web Server will be blocked. You may want to consider other access modules, such as VNC or Remote Desktop, to provide access to the external Web Server.


What to Do Next

Proceed to the "Configuring Redirection of External Meetings" section.

Configuring Redirection of External Meetings

External meetings are held on an external Web Server so that users can access their meetings from the Internet. Rather than have all of your users log in to a particular external Web Server, configure automatic redirection of all external meetings from your internal Web Servers to a designated external Web Server.

Before You Begin

Complete the "Prerequisites for Configuring SMA-2S" section.

Procedure


Step 1 Sign in to the end-user web interface on the internal Web Server.

Step 2 Select Admin.

Step 3 Select Web Server.

Step 4 From a blank Web Server Name field, enter the name of a new Web Server to represent your designated external Web Server.

Step 5 Enter the fully qualified domain name (FQDN) of your external Web Server in the Hostname field, that is, hostname.domain.com. If your Web Server is not in a Domain Name Server (DNS), enter the IP address instead.

You must be able to resolve this hostname from the internal Web Server.

If you are using SSL, make sure that the hostname on the SSL certificate resolves to the external Web Server IP address.

If you are using SSL and a segmented DNS, make sure that the DNS name and the SSL certificate name differ.

Step 6 Select Submit to add this Web Server to the database.

This server now appears as part of your list of Web Servers in the "View" section of the page.

Step 7 Return to the main Administration page and select Site.

Step 8 Select the Site Name that represents your cluster of internal Web Servers.


Note Site Name should have a default value equal to the NetBIO name of the first Web Server you installed in this cluster.


Step 9 Select the external Web Server you just added for DMZ Web Server.

This configures the internal Web Servers in this cluster to point to this external Web Server in the case of external meetings.

Step 10 Select Submit.


Tip The external cluster does not require any additional SQL Server database configurations.



What to Do Next

Proceed to the "How to Test Your SMA-2S Configuration" section.

How to Test Your SMA-2S Configuration

Testing Internal Meetings

Testing External Meetings

Testing Internal Meetings

Before You Begin

Complete the "Configuring Redirection of External Meetings" section.

Procedure


Step 1 Open your web browser to an internal Cisco Unified MeetingPlace website.

Step 2 Sign in by using a Cisco Unified MeetingPlace profile with System Manager privileges.

Step 3 Schedule a meeting with internal access and add two attachment files.

a. From the Welcome page, select Schedule Meeting.

b. Set your meeting details, including meeting date and time.

c. Select No for Allow External Web Participants.

d. Select Attachments/Recordings and add two attachments: a document file and a Microsoft PowerPoint attachment, then select OK.

e. Select Schedule.

Step 4 Verify that you received a notification for the meeting you scheduled in Step 3.

Step 5 From inside the private corporate network, verify that the internal click-to-attend link in your notification works by selecting the link.

If you attended a meeting on this Web Server previously, you are directed to the meeting console.

If you have not attended a meeting on this Web Server previously, the full-access Cisco Unified MeetingPlace web user interface displays.

Step 6 From the Internet, verify that the internal click-to-attend link in your notification does not work by selecting the link.

Step 7 Verify that you can attend the meeting.

If you attended a meeting on this Web Server previously, select the click-to-attend link to go directly in to the meeting console.

If you have not attended a meeting on this Web Server previously, enter the meeting ID and select Attend Meeting from the Cisco Unified MeetingPlace home page.

Step 8 Verify that you are logged in as your profile by making sure that your profile name displays in the meeting console.


What to Do Next

Proceed to the "Testing External Meetings" section.

Testing External Meetings

Before You Begin

You must have a Cisco Unified MeetingPlace profile with System Manager privileges to complete this procedure.

Complete the "Testing Internal Meetings" section.

Procedure


Step 1 Open your web browser to an internal Cisco Unified MeetingPlace website.

Step 2 Sign in by using a Cisco Unified MeetingPlace profile with System Manager privileges.

Step 3 Schedule a meeting with external access, and add two attachment files by completing the following steps:

a. From the Welcome page, select Schedule Meeting.

b. Set your meeting details, including your meeting date and time.

c. Select Yes for Allow External Web Participants.

d. Select Attachments/Recordings and add two attachments: a document file and a Microsoft PowerPoint attachment, then select OK.

e. Select Schedule.

Step 4 Verify that you received a notification for the meeting you scheduled in Step 3.

Step 5 Verify that the external click-to-attend link in your notification works by selecting the link.

If you attended a meeting on this Web Server previously, you are directed to the meeting console.

If you have not attended a meeting on this Web Server previously, the external attend-only Cisco Unified MeetingPlace web user interface displays.

Step 6 Verify that you can attend the meeting.

If you attended a meeting on this Web Server previously, select the click-to-attend link to go directly in to the meeting console.

If you have not attended a meeting on this Web Server previously, enter a meeting ID and select Attend Meeting.

Step 7 Verify that you are logged in as your profile by making sure that your profile name displays in the meeting console.

Step 8 Verify that you can access the attachments and slide show from the external Web Server.

a. From the meeting console, select the Attachments tab to verify that you can open an attachment.

b. From the meeting console, select the Slides tab to verify that you can see the slides.

c. Switch to Presentation mode to verify that the first slide displays in the web collaboration window.

How to Disable SMA

This section describes how to disable Segmented Meeting Access (SMA), which you need to do before upgrading the Application Server.


Step 1 Sign in to the end-user web interface.

Step 2 Select Admin.

Step 3 Select Site.

Step 4 Select the underlined site name.

Step 5 For the field called "DMZ Web Server", ensure that the value is set to -none-.

Step 6 Select Submit.