Configuration and Maintenance Guide for MeetingPlace 7.1
Integrating with Cisco Unified Communications Manager
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Integrating Cisco Unified MeetingPlace with Cisco Unified Communications Manager

Table Of Contents

Integrating Cisco Unified MeetingPlace with Cisco Unified Communications Manager

Configuring a SIP Trunk Security Profile in Cisco Unified Communications Manager for Cisco Unified MeetingPlace

Configuring the Maximum Call Duration in Cisco Unified Communications Manager

Configuring the Maximum Video Call Bandwidth in Cisco Unified Communications Manager

Configuring Cisco Unified Communications Manager: Music On Hold


Integrating Cisco Unified MeetingPlace with Cisco Unified Communications Manager


Release 7.1
Revised: April 3, 2011 8:30 pm


Note The names for Cisco Unified CallManager Release 4.3, Release 5.1, and Release 6.0 have been changed to Cisco Unified Communications Manager Release 4.3, Release 5.1, and Release 6.0.

The names of Cisco Unified CallManager Release 4.0, Release 4.1, Release 4.2, and Release 5.0 have not changed and remain the same.


We recommend that you use Cisco Unified Communications Manager to provide call-control and other services for Cisco Unified MeetingPlace and your IP telephony network.

Integration Options
Where to Find Information

Call control

Configuring Call Control for Cisco Unified MeetingPlace module

Directory service

Configuring Cisco Unified MeetingPlace Directory Service module

Cisco Unified MeetingPlace PhoneView

Integrating Cisco Unified MeetingPlace With Cisco Unified IP Phone module



Note Cisco Unified MeetingPlace is not compatible with the call preservation feature of Cisco Unified Communications Manager (CUCM). The call preservation feature allows a call to stay up after the signaling path is lost, for example because of a CUCM node restart. When a call enters that state, Cisco Unified MeetingPlace drops the call at the next session refresh1 . In the meantime, the preserved call can prevent the user from signing in to Cisco Unified MeetingPlace over the phone or dialing out from the end-user web interface.


This module also describes certain Cisco Unified Communications Manager settings that can affect Cisco Unified MeetingPlace:

Configuring a SIP Trunk Security Profile in Cisco Unified Communications Manager for Cisco Unified MeetingPlace

Configuring the Maximum Call Duration in Cisco Unified Communications Manager

Configuring the Maximum Video Call Bandwidth in Cisco Unified Communications Manager

Configuring Cisco Unified Communications Manager: Music On Hold

Configuring a SIP Trunk Security Profile in Cisco Unified Communications Manager for Cisco Unified MeetingPlace

We recommend that you do the following:

Create a SIP trunk security profile in Cisco Unified Communications Manager specifically for Cisco Unified MeetingPlace.

Apply this SIP trunk security profile to SIP trunks to Cisco Unified MeetingPlace systems.

Before You Begin

This task applies only in Cisco Unified Communications Manager environments.

You perform this task in the Cisco Unified Communications Manager Administration pages. Because the pages and menus vary by release, you should check the Cisco Unified Communications Manager online help for step-by-step instructions for your specific release.

Procedure


Step 1 Go to http://ccm-server/, where ccm-server is the fully-qualified domain name or IP address of the Cisco Unified Communications Manager server.

Step 2 Sign in with your Cisco Unified Communications Manager administrator username and password.

Step 3 Click System > Security Profile > SIP Trunk Security Profile.

Step 4 Click Add New.

Step 5 Configure fields described in Table 1.

Table 1 Fields for SIP Trunk Security Profile Configuration 

Field
Action

Name

Enter a name, such as SIP Trunk Security Profile for Cisco Unified MeetingPlace.

Device Security Mode

Select Non Secure.

Incoming Transport Type

Keep the default value of TCP+UDP.

If other values are available for this field, then you may instead select the value that matches the Transport setting for this Cisco Unified Communications Manager node on the SIP Configuration Page.

Outgoing Transport Type

We recommend that you select UDP.

Enable Digest Authentication

Uncheck this check box.

Enable Application Level Authorization

Uncheck this check box.

Incoming Port

Make sure this value matches the Port setting for this Cisco Unified Communications Manager node on the SIP Configuration Page.

Default: 5060


Step 6 Click Save.


Related Topics

Configuring Call Control for Cisco Unified MeetingPlace module

Configuring Reservationless Single Number Access (RSNA) for Cisco Unified MeetingPlace module

Security Guide for your release of Cisco Unified Communications Manager at http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html

Configuring the Maximum Call Duration in Cisco Unified Communications Manager

The maximum length of a meeting depends on three values, the lowest of which is enforced:

Maximum meeting length (minutes) field on the Meeting Configuration Page.

Maximum meeting length (minutes) field in the user profile of the meeting owner.

Maximum Call Duration Timer service parameter in Cisco Unified Communications Manager.

This task describes how to view and (if necessary) configure the service parameter in Cisco Unified Communications Manager.

Before You Begin

This task applies only in Cisco Unified Communications Manager environments.

You perform this task in the Cisco Unified Communications Manager Administration pages. Because the pages and menus vary by release, you should check the Cisco Unified Communications Manager online help for step-by-step instructions for your specific release.

Procedure


Step 1 Go to http://ccm-server/, where ccm-server is the fully-qualified domain name or IP address of the Cisco Unified Communications Manager server.

Step 2 Sign in with your Cisco Unified Communications Manager administrator username and password.

Step 3 Click System > Service Parameters.

Step 4 Select the server.

Step 5 Select the Cisco CallManager service.

Step 6 Find the Maximum Call Duration Timer field.

Step 7 Modify this field only if you require meetings to last longer than the previously configured value.

A value of 0 disables the timer, which is recommended for continuous meetings where individual calls, as opposed to the meeting as a whole, need to continue indefinitely. Note that disabling this timer might result in some calls failing to ever terminate in cases where some call signaling failure occurs.

For descriptions of this or any other field on the page, click the field name.

Step 8 Click Save if you modified any parameters.


Related Topics

Configuring Meetings for Cisco Unified MeetingPlace module

Configuring User Profiles and User Groups for Cisco Unified MeetingPlace module

Configuring the Maximum Video Call Bandwidth in Cisco Unified Communications Manager

In Cisco Unified MeetingPlace, video calls cannot exceed the lowest maximum bandwidth determined by the following settings:

Global video mode field on the Meeting Configuration Page.

Video Call Bandwidth region parameter in Cisco Unified Communications Manager.

Bandwidth capabilities and configurations of the video endpoints.

This task describes how to view and (if necessary) modify the Video Call Bandwidth in Cisco Unified Communications Manager.

Before You Begin

This task applies only in Cisco Unified Communications Manager environments.

You perform this task in the Cisco Unified Communications Manager Administration pages. Because the pages and menus vary by release, you should check the Cisco Unified Communications Manager online help for step-by-step instructions for your specific release.

Procedure


Step 1 Go to http://ccm-server/, where ccm-server is the fully-qualified domain name or IP address of the Cisco Unified Communications Manager server.

Step 2 Sign in with your Cisco Unified Communications Manager administrator username and password.

Step 3 Click Device > Trunk.

Step 4 Click Find with or without any search parameters to find the trunks that carry Cisco Unified MeetingPlace calls, for example:

SIP trunk to Cisco Unified MeetingPlace

Inter-cluster trunks between Cisco Unified Communications Manager 4.x or 5.x and Cisco Unified Communications Manager 6.1 or a later release.

Step 5 Write down the name of each Device Pool that these trunks use.

Step 6 Click System > Device Pool.

Step 7 Click Find with or without any search parameters to find a device pool that carries Cisco Unified MeetingPlace calls.

Step 8 Click the Region for a device pool to go to the Region Configuration page.

Step 9 In the Region Relationships area, see the Video Call Bandwidth for each region and audio codec combination.

Step 10 (Optional) Use the Modify Relationship to other Regions area to change the Video Call Bandwidth for a particular Region and Audio Codec combination.

Step 11 Click Save.

Step 12 Repeat Step 6 to Step 11 for each device pool used by the trunks that carry Cisco Unified MeetingPlace calls.


Related Topics

Configuring Meetings for Cisco Unified MeetingPlace module

Installation, Upgrade, and Migration Guide for Cisco Unified MeetingPlace Release 7.1 at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html

Configuring Cisco Unified Communications Manager: Music On Hold

In Cisco Unified Communications Manager, you can configure music on hold so that callers hear music when one of your users places a call on hold. This can be disruptive if a user places a conference call on hold. The music, and possible announcements, can prevent other callers on the conference call from hearing each other until the user who placed the call on hold returns to the call.

You can disable music on hold for conference calls by doing the following:

Creating a Media Resource Group in Cisco Unified Communications Manager for all music on hold resources.

Adding all phones for which you want to enable music on hold to the Media Resource Group List that contains the music on hold Media Resource Group.

Making sure that the music on hold Media Resource Group List is not assigned to the SIP trunk that connects Cisco Unified Communications Manager to Cisco Unified MeetingPlace.


Note This procedure is not required if you are using Cisco Unified Communications Manager Release 7.x or later since these systems use an isFocus flag to suppress music on hold.


Restrictions

This procedure disables music on hold for callers within the same Cisco Unified Communications Manager cluster, but does not disable music on hold for outside callers, including endpoints that are registered to a different Cisco Unified Communications Manager cluster than Cisco Unified MeetingPlace.

This procedure also disables music on hold for calls between endpoints that are registered to different Cisco Unified Communications Manager servers.

For example, suppose that your Cisco Unified MeetingPlace call-control deployment includes a Cisco Unified Communications Manager 6.x server and a Cisco Unified Communications Manager 4.x server that are connected to each other by inter-cluster trunks (ICTs). Because these ICTs will not have music on hold resources configured through the Media Resource Group List, then music on hold will be disabled on all calls that pass through these ICTs.

This procedure shows how to create a new Media Resource Group for music on hold resources. If you instead want to modify existing Media Resource Groups to complete this task, then modify the steps accordingly.

You perform this task in the Cisco Unified Communications Manager Administration pages. Because the pages and menus vary by release, you should check the Cisco Unified Communications Manager online help for step-by-step instructions for your specific release.

Procedure


Step 1 Go to http://ccm-server/ccmadmin/main.asp, where ccm-server is the fully-qualified domain name or IP address of the Cisco Unified Communications Manager server.

Step 2 Sign in with your Cisco Unified Communications Manager administrator username and password.

Step 3 Click Media Resources > Media Resource Group.

Step 4 Click Add New.

Step 5 Configure the fields described in Table 2.

Table 2 Fields for Adding a Media Resource Group 

Field
Action

Name

Enter a name, such as MOHGroup.

Selected Media Resources

Select all of the music on hold servers in the Available Media Resources list, and click the down arrow.


Step 6 Click Save.

Step 7 Click Media Resources > Media Resource Group List.

Step 8 Click Add New.

Step 9 Configure the fields described in Table 3.

Table 3 Fields for Adding a Media Resource Group List 

Field
Action

Name

Enter a name, such as MOHList.

Selected Media Resource Groups

Select the music on hold Media Resource Group (for example, MOHGroup), and click the down arrow.


Step 10 Click Save.

Step 11 Configure all phones for which you want to support music on hold to use the Media Resource Group List (for example, MOHList). You can use the Bulk Administration Tool (BAT) to reconfigure many phones at one time.


Note Make sure that you do not assign a music on hold Media Resource Group List to the trunk that leads to Cisco Unified MeetingPlace.


Step 12 Repeat this procedure on each Cisco Unified Communications Manager to which Cisco Unified MeetingPlace-supported endpoints are registered.


Related Topics

Configuring Call Control for Cisco Unified MeetingPlace module

1 The session refresh timer is set to 15 minutes by default. This parameter is configurable from Cisco Unified Communications Manager.