Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.4
Index
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Index

Table Of Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V - W -

Index

A

account, least privileged SQL, creating 2-5

ad hoc meetings, configuring (load balancing) 4-23

algorithm for load balancing 4-6

application files, backing up Web Conferencing 5-3

assigning

installation and ongoing rights to SQL Server user 2-5

server and database roles to SQL Server user 2-6

Audio Server

hostname 2-7

installation requirement 2-4

authentication considerations for upgrade 5-2

B

backing up

Cisco Unified MeetingPlace registry information 5-4

MPWEB and MPWEB-Slave databases 5-3

Web Conferencing application files 5-3

behavior

failover 4-7

load balancing 4-4

load balancing default in video-enabled systems 4-7

C

checking, Cisco MCS operating system version 6-2

Cisco MCS

operating system, installing 2-9

operating system version, checking 6-2

product key 2-10

Cisco MeetingPlace Agent service, about 1-4

Cisco Unified MeetingPlace, about 1-1

clusters

external

about 4-2

common administration account (load balancing) 4-10

common storage location (load balancing) 4-10

preparing (load balancing) 4-10

internal

about 4-2

common administration account (load balancing) 4-9

common storage location (load balancing) 4-9

preparing (load balancing) 4-9

common administration account

external cluster (load balancing) 4-10

internal cluster 4-9

common storage location

creating (load balancing) 4-11

external cluster (load balancing) 4-10

internal cluster (load balancing) 4-9

components installed with Web Conferencing 2-10

configuring

ad hoc video meetings (load balancing) 4-23

redirection of external meetings (load balancing) 4-22

services for first external web server (load balancing) 4-18

services for first internal web server (load balancing) 4-12

connections

HTTP problems, resolving 6-3

HTTPS problems, resolving 6-3

tunnel, about 1-4

copying

GUIDS from internal to external web server 4-16

GUIDS from internal to external web server (SMA-2S) 3-9

creating

common storage location (load balancing) 4-11

least privileged SQL account 2-5

D

databases

backing up MPWEB and MPWEB-Slave 5-3

scalability, MSDE 2-2

size, MSDE 2-2

defining web server 2-12

demilitarized zone. See DMZ

disabling load balancing 4-24

DMZ, about 3-1

E

endpoints, common 1-3

external clusters

about 4-2

common administration account (load balancing) 4-10

common storage location (load balancing) 4-10

preparing (load balancing) 4-10

external web servers

configuring services for first 4-18

copying GUIDS to (load balancing) 4-16

installing additional (load balancing) 4-19

F

fully qualified domain name, entering 2-13

G

Gateway System Integrity Manager (SIM), installing 2-11

GUIDS

copying from internal to external web server (load balancing) 4-16

copying from internal to external web server (SMA-2S) 3-9

H

hostnames

Audio Server 2-7

SQL Server 2-9

web server 2-8

HTTP

connection, testing web server 2-13

resolving connection problems 6-3

HTTPS

connection, testing web server 2-13

resolving connection problems 6-3

I

icon, Cisco Unified MeetingPlace 2-12

installation

Audio Server requirement 2-4

gathering values 2-7

key, about 2-11

MSDE, conditions for automatic 2-3

SQL Server, conditions for automatic 2-3

tasks 2-9

Terminal Services restriction 2-11

testing 2-12

installing

additional external web servers (load balancing) 4-19

additional internal web servers (load balancing) 4-14

first external web server (load balancing) 4-17

first internal web server (load balancing) 4-12

Jabber Integration A-1

operating system on Cisco MCS 2-9

SQL Server on remote server, about 2-4

troubleshooting 6-1

Web Conferencing

in SMA-1S configuration 3-6

on external server (SMA-2S) 3-10

on internal server (SMA-2S) 3-8

software 2-10

internal clusters

about 4-2

common administration account (load balancing) 4-9

common storage location (load balancing) 4-9

preparing (load balancing) 4-9

internal web servers

additional, installing (load balancing) 4-14

copying GUIDS from (load balancing) 4-16

first, configuring services (load balancing) 4-12

first, installing (load balancing) 4-12

IP address, web server 2-8

J

Jabber Integration

command-line installer A-2

configuring A-3

installer, about A-2

installing A-1

JABBER_HOME environment variable, setting A-1

reinstalling A-3

uninstalling A-3

upgrading A-3

X-Windows GUI installer A-2

Java Runtime Environment, about 2-4

L

load, viewing web conferencing on server (load balancing) 4-24

load balancing

about 4-1

algorithm 4-6

behavior 4-4

comparisons between Web Conferencing and standard web server 4-2

configuring

ad hoc video meetings 4-23

redirection of external meetings 4-22

services for first external web server 4-18

services for first internal web server 4-12

considerations for upgrade 5-2

copying GUIDS from internal to external web server 4-16

creating common storage location 4-11

disabling 4-24

failover 4-7

installation tasks 4-11

installing

additional external web servers 4-19

additional internal web servers 4-14

first external web server 4-17

first internal web server 4-12

mixed cluster and single configuration, illustration 4-3

mixed cluster configuration, illustration 4-3

one cluster configuration, illustration 4-3

postinstallation tasks 4-23

preinstallation tasks 4-9

preparing external cluster 4-10

preparing internal cluster 4-9

recommendations for robust system 4-6

redirection, illustration 4-6

restrictions 4-2

video-enabled systems 4-7

viewing web conferencing load on server 4-24

Web Conferencing clusters, about 4-2

locations

SQL Server 2-9

web server 2-8

M

meeting console

common endpoint 1-3

connection, testing 2-14

meetings

ad hoc, configuring (load balancing) 4-23

external, configuring redirection of (load balancing) 4-22

reliability, about 1-3

MPWEB databases, backing up 5-3

MSDE

conditions for automatic installation 2-3

database scalability 2-2

database size 2-2

installation options 2-2

integration, about 2-1

removing software 5-8

N

NetMeeting, common endpoint 1-3

network security, about 1-4

O

operating system, installing on Cisco MCS 2-9

P

preinstallation tasks 2-4

preparing for Web Conferencing software upgrade 5-4

product key, Cisco MCS 2-10

R

redirection

external meetings, configuring (load balancing) 4-22

illustration 4-6

registry, backing up Cisco Unified MeetingPlace information 5-4

reinstalling Jabber Integration A-3

remote server, about installing SQL Server 2-4

removing

SQL Server or MSDE software 5-8

Web Conferencing software 5-7

restrictions

configuring ad hoc video meetings 4-23

installing additional internal web servers (load balancing) 4-14

installing Web Conferencing in load balancing configuration 4-2

installing Web Conferencing on external server 3-10

installing Web Conferencing on internal server 3-8

preparing internal cluster (load balancing) 4-9

removing SQL Server or MSDE software 5-8

upgrading

Web Conferencing 5-1

web servers that share same database 5-7

rights, assigning installation and ongoing to SQL Server user 2-5

roles, assigning server and database to SQL Server user 2-6

S

Secure Socket Layer. See SSL

security

network, about 1-4

SMA-2S configuration 3-3

Segmented Meeting Access. See SMA

server-based conferencing, about 1-3

SMA

about 3-1

video meetings, considerations 4-8

SMA-1S configuration

about 3-2

gathering information 3-5

illustration 3-3

installing Web Conferencing 3-6

SMA-2S configuration

about 3-3

gathering information 3-7

illustration 3-4

installing Web Conferencing on external server 3-10

installing Web Conferencing on internal server 3-8

with SSL and segmented DNS 3-4

software, installing Web Conferencing 2-10

SQL Server

assigning installation and ongoing rights to user 2-5

assigning server and database roles to user 2-6

conditions for automatic installation 2-3

considerations for video meetings 4-8

hostname 2-9

installation options 2-2

installing on remote server, about 2-4

integration, about 2-1

least privileged account, creating 2-5

location 2-9

removing software 5-8

username 2-9

SSL

resolving HTTPS connection problems 6-3

SMA-2S configuration with segmented DNS 3-4

T

tasks

backing up before upgrade 5-2

installation 2-9

installation for load balancing 4-11

postinstallation for load balancing 4-23

preinstallation 2-4

preinstallation for load balancing 4-9

testing installation 2-12

upgrading Web Conferencing software 5-4

Terminal Services, installation restriction 2-11

terms of use, Web Conferencing 1-7

testing

meeting console connection 2-14

web server over HTTP connection 2-13

web server over HTTPS connection 2-13

troubleshooting

checking Cisco MCS operating system version 6-2

error 21776 2-6

installation problems 6-1

server connection problems 6-2

tunnel connection, about 1-4

U

uninstalling

Jabber Integration A-3

SQL Server or MSDE software 5-8

Web Conferencing software 5-7

upgrading

authentication considerations 5-2

Jabber Integration A-3

load balancing considerations 5-2

preparing for 5-4

restrictions 5-1

standalone web server 5-5

standalone web server to shared database configuration 5-6

web servers that share same database 5-6

username, SQL Server 2-9

users, considerations for video meetings 4-8

V

video meetings

load balancing, default behavior 4-7

load balancing considerations 4-7

SMA considerations 4-8

SQL Server considerations 4-8

user considerations 4-8

W

Web Conferencing

about 1-1

benefits 1-3

Cisco MeetingPlace Agent service 1-4

common endpoints 1-3

components, overview 1-2

connecting procedure 1-4

fulfilling user requests, illustration 1-5

meeting reliability 1-3

network security 1-4

server based 1-3

terms of use 1-7

components installed with 2-10

installation, about 2-1

software, installing 2-10

software, uninstalling 5-7

web conferencing load, viewing (load balancing) 4-24

web servers

copying GUIDS from internal to external (SMA-2S) 3-9

defining 2-12

external

configuring services for first (load balancing) 4-18

installing additional (load balancing) 4-19

installing first (load balancing) 4-17

installing Web Conferencing (SMA-2S) 3-10

hostname or static IP address 2-8

internal, installing Web Conferencing (SMA-2S) 3-8

location 2-8

standalone, upgrading to shared database configuration 5-6

testing over HTTP connection 2-13

testing over HTTPS connection 2-13

that share same database, upgrading 5-6

troubleshooting connection 6-2

upgrading standalone 5-5

viewing web conferencing load on (load balancing) 4-24