Configuration Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.4
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Index

Table Of Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V - W -

Index

A

access

external, through a firewall 5-1

external sites, allowing 2-28

external user, allowing 2-28

guest user, about 2-27

Account access, configuring 2-32

administrative web page

about 2-11

signing in 2-11

alarm table

about 7-2

accessing 7-2

Allow Admission of External Participants parameter, configuring 2-32

annotation

about 8-9

permissions 8-9

toolbar 8-4

application sharing mode

about 8-8

Mac users 8-8

UNIX users 8-8

Windows users 8-8

attachments

accessing 8-10

external server, troubleshooting 9-16

maximum number, viewing 8-8

other Cisco Unified MeetingPlace applications, troubleshooting 9-17

permitted per profile 8-8

tab 8-5

troubleshooting 9-15

attend a meeting

restriction parameter 2-28

troubleshooting 9-7

audio conversion

about 3-8

compatible services 8-10

MPV files to MP3 format, configuring 3-8

MPV files to WAV format, configuring 3-8

MPV files to WMA format, configuring 3-9

verifying 3-12

automatic PC clock time adjust

about 7-8

configuring 7-8

monitoring time drift 7-9

B

boot failure

about A-1

restoring A-2

C

chat

enabling 2-32

logging 2-33

meeting console location 8-5

Cisco MCS updates, applying 9-20

Cisco MeetingPlace Agent Service

about 1-4

error messages, resolving 9-9

Cisco MeetingPlace MeetingTime

See MeetingTime

Cisco MeetingPlace Web Conferencing Service

about 2-2

caution 9-9

restarting 2-3

stopping 2-2

Cisco Unified MeetingPlace

about 1-1

adding as an IP phone service, in Cisco Unified CM 4.x B-5

adding as an IP phone service, in Cisco Unified CM 5.x or later B-8

Cisco Unified MeetingPlace Audio Server

connection, changing 2-8

server name, configuring 2-9

shadow server, configuring 2-6

Cisco Unified MeetingPlace Eventlog, using 7-1

Cisco Unified MeetingPlace for Cisco IP Phone

about B-2

concepts B-2

configuring Cisco Unified CallManager B-5

meeting IDs B-4

prerequisites B-1

service parameters, defining in Cisco Unified CM 4.x B-6

service parameters, defining in Cisco Unified CM 5.x or later B-9

Cisco Unified MeetingPlace Jabber Integration

configuring D-2

logs and traces D-5

troubleshooting D-4

Cisco Unified MeetingPlace Reference Center

about 2-15

accessing 8-1

configuring 2-15

enabling 2-32

Cisco Unified MeetingPlace Services, about 6-2

Cisco Unified MeetingPlace Video Integration, about 8-12

Cisco Unified MeetingPlace Web Conferencing

about 1-1

benefits 1-3

connecting procedure 1-4

end-user requirements 8-3

fulfilling user requests 1-5

home page, about 8-3

common endpoints

meeting console 1-3

Microsoft NetMeeting 1-3

connection, dropped users, troubleshooting 9-5

D

data storage

about 3-1

best practices 3-2

DCMS, troubleshooting 9-4

disk space

error messages, resolving 9-5

formula 3-2

table 3-2

DMZ, about 5-3

E

Enable Collaboration parameter, configuring 2-32

error messages

Cisco MeetingPlace Agent Service, resolving 9-9

customizing 2-22

disk space, resolving 9-5

find a meeting, resolving 9-10

Internet Explorer, resolving 9-23

NetMeeting, resolving 9-22

schedule a meeting, resolving 9-10

SQL Server, resolving 9-5

web-conferencing session, resolving 9-9

WebConnect, resolving 9-18

external meetings, configuring redirection 5-14

F

failed server, troubleshooting 9-3

file types

Internet Explorer, configuring 8-12

Netscape, configuring 8-11

Windows Explorer, configuring 8-11

find a meeting

enabling public meetings 2-32

error messages, resolving 9-10

guest access, enabling 2-32

troubleshooting 9-10

firewall

about 5-1

port requirements 5-2

flex fields, about 7-9

G

Gateway SIM

about 2-3

accessing 2-6

reverse connection, about 2-5

reverse connection, configuring 2-6, 2-7

group

adding 2-12

updating 3-5

guest user

access 2-27

access to Find Meetings page, enabling 2-32

search meetings, allowing 2-28

H

help, Cisco Unified MeetingPlace Reference Center 8-1

home page

about 8-3

inserting a logo 2-29

hosting, troubleshooting 9-14

HTTP basic authentication

See web server authentication

I

IIS files, deleting 9-21

image in WebConnect, about 6-3

immediate meeting

about 8-2

initiating 8-4

Internet Explorer

error messages, resolving 9-23

Java problems, resolving 9-24

reusing windows, configuring 9-11

warning message, resolving 9-24

J

Java

Internet Explorer problems, resolving 9-24

Internet Explorer version, checking 9-24

Netscape plug-in, checking 9-25

Netscape problems, resolving 9-25

Javaless client

about 8-14

user experience 8-14

L

LDAP authentication

See web server authentication

LDAP then MeetingPlace authentication

See web server authentication

lecture style meeting

about 8-2

optimized slide download 8-7

permissions 8-6

logo, inserting 2-29

Lumberjack logging utility

about 7-4

configuring 7-5

M

meeting

purge 3-4

purge meetings held before 3-7

purge meetings held before, parameter 2-32

updating, all 3-3

updating, single 3-5

meeting category

adding 2-13

deleting 2-13

meeting console

1 percent stall, resolving 9-9

about 8-4

clicking sounds, troubleshooting 9-11

disappears, troubleshooting 9-11

features 8-4

in-session features 8-14

usage, tracking 2-33

MeetingNotes

about 3-1

parameter 2-28

purging 3-6

MeetingPlace authentication

See web server authentication

MeetingPlace Gateway Configurations Utility

about 2-3

accessing 2-6

meeting reliability 1-3

MeetingTime, ensuring correct information 9-8

meeting type permissions 8-5

menus, about 8-4

Microsoft Lockdown Utility 1-4

MIME type

Netscape, configuring 8-6

Netscape, configuring IIS 8-11

MSDE, assessing performance 7-6

multiserver meeting

about 8-3, C-2

configuration example C-2

requirements C-1

video functionality 8-13

N

NetMeeting

about 8-6

error messages, resolving 9-22

troubleshooting 9-21

Netscape

configuring IIS 8-11

Java problems, resolving 9-25

MIME type, configuring 8-6

network security 1-4

O

open forum meeting

about 8-2

permissions 8-6

operating system

patches, applying 9-20

updates, applying 9-20

P

Participant Eject parameter, configuring 2-31

Participant list, configuring show or hide 2-32

Participant Rename parameter, configuring 2-31

participants

tab 8-5

tab, flickering icons 9-11

tab restriction 8-5

password in user profile 2-24

performance tuning parameter, configuring 2-30

permissions

lecture style meeting 8-6

meeting type, table 8-5

required for annotation 8-9

playback, about 8-9

polling, about 8-12

presentation mode, about 8-7

presentation resolution, configuring 2-32

profile request information, retrieving 2-19

proxy server settings 2-1

public meeting

about 2-28

enabling in Find Meetings results 2-32

purge

all meetings 3-4

meetings, SMA-2S configuration 3-6

meetings held before, about 3-6

meetings held before, parameter 2-32

R

recordings

about 3-2, 8-9

accessing 8-10

required disk space 3-2

troubleshooting 9-15

reinstalling caution 9-11

Remember Me Expiration Interval parameter, configuring 2-32

Remember Me parameter, configuring 2-32

replication service, about 3-3

requirements

client system 8-3

multiserver meeting C-1

SMA-1S 5-3

SMA-2S 5-4

SMA-2S with SSL and segmented DNS 5-5

WebConnect 6-1

reservationless meeting, about 8-2

restricted meeting ID pattern

about 2-14

adding 2-14

deleting 2-15

rollover map

about 6-3

configuring 6-8

example 6-3

user groups, assigning 6-9

S

schedule a meeting

error messages, resolving 9-10

test meeting 9-16

WebConnect, using 6-3

security

certificate, accepting after initial decline 9-19

SMA-2S 5-4

SSL warning, resolving 9-20

warning window 9-19

warning window, troubleshooting 9-19

Segmented Meeting Access

See SMA

Segmented Meeting Access - 1 Server

See SMA-1S

Segmented Meeting Access - 2 Server

See SMA-2S

server-based conferencing, about 1-3

session expired page, customizing 2-19

Share Desktop parameter, configuring 2-32

Show Diagnostic Log parameter, configuring 2-32

site

about, in WebConnect 6-2

configuring 6-6

external 6-2

parameter descriptions 6-7

site route

adding 2-13

deleting 2-14

slides

limit per meeting 8-7

optimized download 8-7

restriction 8-7

tab 8-5

troubleshooting 9-14

SMA

about 5-3

external meetings, testing 5-16

internal meetings, testing 5-15

WebConnect 6-5

SMA-1S

about 5-3

configuration diagram 5-4

SMA-2S

about 5-4

configuration with SSL and segmented DNS 5-5

purge meetings held before, parameter 3-6

redirection, configuring 5-14

requirements 5-4

SQL Server

account, updating 2-10

attaching the MPWEB database A-13

changing the SQL password A-4

detaching the MPWEB database A-13

error messages, resolving 9-5

locked-out, accessing A-21

migrating from local database to remote A-20

modifying SQL database properties A-7

retaining the SQL database A-17

SSL

about 5-10

certificate, applying 5-11

certificate, creating 5-11

configuration with segmented DNS 5-5

enabling in IIS 5-12

parameter, configuring 2-30, 5-11

preparing 5-11

security warning, resolving 9-20

SSO

about 4-1

configuring 4-9

terms for support 1-8

strings

custom, exporting 2-23

custom, reloading 2-23

restoring defaults 2-23

user interface, configuring 2-22

user interface, hiding 2-24

user interface, locating 2-21

T

templates

about 2-19

user interface fields, configuring 2-20

user interface fields, exporting 2-20

user interface fields, reloading 2-21

user interface fields, restoring defaults 2-21

testing

external meetings 5-16

internal meetings 5-15

trust external authentication

See web server authentication

tunneling, about 1-4

U

user group

deleting 6-9

rollover map, assigning 6-9

updating 3-5, 6-5

user interface field, configuring 2-20

user profile

about 2-24

adding 2-25

benefits 2-25

case conversion 4-2

permitted number of attachments 8-8

recommendation 4-2

updating 3-4

video terminals 2-26

V

verbose logging parameter, configuring 2-31

video

sharing restriction 8-7, 8-8

terminals, about 2-26

terminals, synchronizing 2-27

terminals, updating 3-5

video meetings

attending 8-13

conference room only meetings 8-14

MCU only meetings 8-14

passwords and authentication 8-13

W

web collaboration window

about 8-5

blue display, troubleshooting 9-13

gray display, troubleshooting 9-13

Welcome display, troubleshooting 9-13

web-conferencing session, resolving error messages 9-9

WebConnect

about 6-1

concepts 6-2

error messages, resolving 9-18

figure 6-4

meetings, scheduling 6-3

requirements 6-1

rollover map, assigning 6-9

rollover map, configuring 6-8

site, configuring 6-6

SMA configurations 6-5

troubleshooting 9-17

user group, updating 6-5

warning messages, troubleshooting 9-18

web server, configuring 6-6

WEBI_Initialize failed messages, troubleshooting 9-3

web server

administrative page, about 2-28

configuring 2-29

customization parameters 2-31

customization parameters, configuring 2-31

data storage 3-1

debugging 2-11

dedicated to audio file conversion, about 3-10

dedicated to audio file conversion, tasks 3-11

external, troubleshooting 9-16

functionality, checking 9-6

local options, configuring 2-31

monitoring 7-1

parameters, server-specific 2-30

performance counters 7-2

WebConnect, configuring 6-6

web server authentication

about 4-1

allowing Cisco Unified MeetingPlace for Outlook authentication 4-3

HTTP basic, about 4-10

HTTP basic, configuring 4-11

HTTP basic, verifying 4-11

LDAP, about 4-5

LDAP, configuring 4-5

LDAP, verifying 4-6

LDAP then MeetingPlace, about 4-7

LDAP then MeetingPlace, configuring 4-7

LDAP then MeetingPlace, verifying 4-8

MeetingPlace, about 4-3

MeetingPlace, configuring 4-4

MeetingPlace, verifying 4-4

parameter, configuring 2-30

trust external, about 4-9

trust external, configuring 4-9

trust external, verifying 4-10

WIA, about 4-11

WIA, configuring 4-13

WIA, troubleshooting 4-14, 9-2

WIA, verifying 4-13

whiteboard mode, about 8-9

Windows Event Viewer, using 7-4

Windows Integrated Authentication (WIA)

See web server authentication

Windows Media Server

configuring 3-9

troubleshooting 9-17