Configuration Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.4
Configuring Cisco Unified MeetingPlace Web Conferencing
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Configuring Cisco Unified MeetingPlace Web Conferencing

Table Of Contents

Configuring Cisco Unified MeetingPlace Web Conferencing

About Proxy Servers

About the Cisco MeetingPlace Web Conferencing Service

Stopping All Cisco Unified MeetingPlace Web Conferencing Services

Restarting All Cisco Unified MeetingPlace Web Conferencing Services

About the Cisco Unified MeetingPlace Gateway Systems Integrity Manager

About Gateway SIM Reverse Connection

Opening the MeetingPlace Gateway Configurations Utility

Configuring the Cisco Unified MeetingPlace Gateway SIM

Configuring the Gateway SIM for Reverse Connection

Changing the Cisco Unified MeetingPlace Audio Server Connection

Updating SQL Account Access from the MeetingPlace Gateway Configurations Utility

About the Online Administrative Interface

Signing In

Checking Which Conferences Are Currently Running

Using the Database Command

Checking the Versions of Local Cisco Unified MeetingPlace Web Conferencing Services

Adding a New Group

Adding Meeting Categories

Deleting Meeting Categories

Adding a Site Route

Deleting a Site Route

About Restricted Meeting ID Patterns

About the Cisco Unified MeetingPlace Reference Center

About Cisco Unified MeetingPlace Web Conferencing Templates

About Cisco Unified MeetingPlace Profiles and Access

About Video Terminal Profiles

Importing Video Terminal User Profiles

About Guest Access

About Configuring the Web Server

Inserting a Logo on the Cisco Unified MeetingPlace Web Conferencing Home Page

Configuring the Web Server

Customizing Local Web Server Options

Configuring the Presentation Resolution

Tracking Usage of the Meeting Console

Retrieving Meeting Console Usage Data


Configuring Cisco Unified MeetingPlace Web Conferencing


This chapter describes how to configure the Cisco Unified MeetingPlace web server including various Cisco Unified MeetingPlace Web Conferencing services and tools.

See the following sections:

About Proxy Servers

About the Cisco MeetingPlace Web Conferencing Service

About the Cisco Unified MeetingPlace Gateway Systems Integrity Manager

About the Online Administrative Interface

About Restricted Meeting ID Patterns

About the Cisco Unified MeetingPlace Reference Center

About Cisco Unified MeetingPlace Web Conferencing Templates

About Cisco Unified MeetingPlace Profiles and Access

About Video Terminal Profiles

About Guest Access

About Configuring the Web Server

About Proxy Servers

Cisco Unified MeetingPlace Web Conferencing supports most proxy servers on the market. However, we have found that it is incompatible with iPlanet Proxy 3.5. If you are accessing Web Conferencing through a proxy server, set the proxy server as follows:

Do not block Java code.

Timeout value from 120 seconds to 300 seconds.

Cache expiration policy set to "Explicit Expiration Information Only."

About the Cisco MeetingPlace Web Conferencing Service

The Cisco MeetingPlace Web Conferencing Service is a Windows master service that manages and monitors the startup and shutdown of the following:

Cisco MeetingPlace Agent Service

Cisco MeetingPlace Audio Service

Cisco MeetingPlace Conferencing Gateway

Cisco MeetingPlace Conferencing GCC

Cisco MeetingPlace Conferencing MCS

Cisco MeetingPlace Replication Service

Cisco MeetingPlace Conversion Agent

Cisco MeetingPlace Video Service

The master service also monitors these services, enabling recovery if failure occurs, and configures the MeetingPlace Web (MPWEB) and Data Conference Meeting Server (DCMS) databases. If any services fail, the Cisco MeetingPlace Web Conferencing master service automatically restarts and a major alarm is sent to the Cisco Unified MeetingPlace Audio Server.

The master service is turned on automatically after any reboot or upgrade, at which point it monitors all subsidiary services and runs a database configuration and import tool. If the database version is not up to date, the tool updates the database schema. Similarly, if the database needs to import new strings, the tool imports them.

See the following sections:

Stopping All Cisco Unified MeetingPlace Web Conferencing Services

Restarting All Cisco Unified MeetingPlace Web Conferencing Services

Stopping All Cisco Unified MeetingPlace Web Conferencing Services

You must stop all Cisco Unified MeetingPlace Web Conferencing services before you do certain procedures, including Gateway SIM upgrades and configuration changes.

To Stop All Cisco Unified MeetingPlace Web Conferencing Services


Step 1 From the Windows Start menu, choose Settings > Control Panel > Administrative Tools > Services.

Step 2 Right-click Cisco MeetingPlace Web Conferencing and choose Stop.

Step 3 (Optional) To stop other Cisco Unified MeetingPlace gateway services, including Gateway SIM, right-click the service and choose Stop.

Step 4 If the IIS Admin Service is still running, right-click the service and choose Stop.

Step 5 Close the Services control panel.


Restarting All Cisco Unified MeetingPlace Web Conferencing Services

To Restart All Cisco Unified MeetingPlace Web Conferencing Services


Step 1 From the Windows Start menu, choose Settings > Control Panel > Administrative Tools > Services.

Step 2 Right-click Cisco MeetingPlace Web Conferencing and choose Start.

Step 3 If you stopped any other gateway services, restart them by right-clicking the applicable service and choosing Start.

Step 4 Close the Services control panel.


About the Cisco Unified MeetingPlace Gateway Systems Integrity Manager

The Gateway Systems Integrity Manager (Gateway SIM) improves the reliability and serviceability of all Cisco Unified MeetingPlace applications by detecting gateway outages and logging these errors to the Alarm Table, and enabling a Cisco support representative to remotely administer and diagnose your Cisco Unified MeetingPlace applications.

The Gateway SIM consists of a set of modules:

Gateway SIM Agent—Resides on the web server in the MeetingPlace Gateway Configurations Utility and sends scheduled updates to the Gateway SIM Manager.

Gateway SIM Manager—Resides on the Cisco Unified MeetingPlace Audio Server system. If the Gateway SIM Manager does not receive these updates when expected, it logs a major alarm to the Alarm Table.

Figure 2-1 illustrates the Gateway SIM Agent, which is located in the MeetingPlace Gateway Configurations utility.

Figure 2-1 Gateway SIM Tab

1

Indicates the version number of the Gateway SIM.

2

Indicates the Ethernet address of this Windows machine.

Note This is a critical field because it is through this Ethernet address that this machine registers itself in to the database of the primary Cisco Unified MeetingPlace Audio Server system.

3

Enables a Cisco support representative to issue remote management requests that can help diagnose problems and restart the Cisco MeetingPlace Web Conferencing Service.

4

Enables the Gateway SIM to log alarms from this machine to the Alarm Table.

5

Indicates the FQDN of the Cisco Unified MeetingPlace Audio Server system to which this machine is connected.

To change the Cisco Unified MeetingPlace Audio Server system, see the "Changing the Cisco Unified MeetingPlace Audio Server Connection" section.

6

Contains information about this machine including the following:

Whether the Gateway SIM on this machine is connected to the Cisco Unified MeetingPlace Audio Server system.

The unit number assigned to this machine by the primary Audio Server system.

The IP address of this machine.

Whether link encryption is enabled.

Release of the Audio Server software that the primary Audio Server system is running.


See the following sections:

About Gateway SIM Reverse Connection

Opening the MeetingPlace Gateway Configurations Utility

Configuring the Cisco Unified MeetingPlace Gateway SIM

Configuring the Gateway SIM for Reverse Connection

Changing the Cisco Unified MeetingPlace Audio Server Connection

About Gateway SIM Reverse Connection

The default connection mode for the Gateway SIM is to open an inbound connection—that is, from the web server (also referred to as a gateway unit) to the Cisco Unified MeetingPlace Audio Server system—by using port 5003 on the Audio Server system.

In cases where this is not possible, such as segmented meeting access (SMA) installations where inbound connections are not allowed, the Gateway SIM "reverse connection" feature allows the Audio Server system to connect to the Gateway SIM through an "outbound" connection to port 5003.

To ensure support for reverse connection, confirm the following configurations:

Outbound connections to port 5003 are not blocked at a firewall or on the gateway unit.

The Audio Server name that is configured on the gateway unit uses a hostname, not a numeric IP address.

The Audio Server name used by the gateway unit exactly matches the hostname used by the Audio Server.


Tip Use the net command on the Audio Server system to display the Audio Server hostname. The hostname shown in the MeetingPlace Gateway Configurations utility on the gateway unit must match exactly.


Example

A gateway unit configured to connect to a Cisco Unified MeetingPlace Audio Server system with the name servername will support a reverse connection if the Audio Server system hostname is servername.

See the "Configuring the Gateway SIM for Reverse Connection" section for additional information.

Opening the MeetingPlace Gateway Configurations Utility


Tip The Cisco Unified MeetingPlace icon resembles an orange door and is located in the system tray.


To Open the MeetingPlace Gateway Configurations Utility


Step 1 From your system tray, right-click the Cisco Unified MeetingPlace icon.

Step 2 Choose Properties.


Configuring the Cisco Unified MeetingPlace Gateway SIM

Before You Begin

Read the "About the Cisco Unified MeetingPlace Gateway Systems Integrity Manager" section for information about the Gateway SIM.

To Configure the Cisco Unified MeetingPlace Gateway SIM


Step 1 Open the Gateway SIM Agent.

a. Open the MeetingPlace Gateway Configurations utility.

For instructions, see the "To Open the MeetingPlace Gateway Configurations Utility" procedure.

b. Click the Gateway SIM tab.

Step 2 (Optional) To enable remote management from a Cisco support representative, check the Remote Management Enabled check box.

Step 3 (Optional) To log alarms from this web server to the Cisco Unified MeetingPlace Audio Server system, check the Gateway Alarms Enabled check box.

Step 4 (Optional) To configure the Audio Server system that the Gateway SIM is connected to, double-click the Audio Server entry listed in the left window and do the following:

"Server Name" specifies the primary Audio Server system. This field is read-only.

"Shadow Server Name" specifies the backup Audio Server system. If you want to indicate a backup server for the primary Audio Server system, enter the name of the backup server here.

"Client IP Address" specifies the IP address of the MeetingPlace Gateway. This field is read-only.

"Transfer Destinations" is specific to Cisco Unified MeetingPlace Network Backup Gateway. For information about this field, see the Administrator Guide for Cisco Unified MeetingPlace Network Backup Gateway Release 5.2 and Release 5.3, at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html.

"Link Encryption Disabled" is specific to Cisco Unified MeetingPlace Network Backup Gateway.

Click OK.

Step 5 From the Gateway SIM tab, click OK.

Step 6 (Optional) To change the Audio Server system displayed in the Gateway SIM tab, proceed to the "Changing the Cisco Unified MeetingPlace Audio Server Connection" section.


Configuring the Gateway SIM for Reverse Connection

Before You Begin

Read the "About Gateway SIM Reverse Connection" section for information about this feature.

The gateway unit refers to the machine on which Cisco Unified MeetingPlace Web Conferencing is installed.

Restrictions

This procedure supports the following installations:

Cisco Unified MeetingPlace Web Conferencing Release 5.4.

New installations of Cisco Unified MeetingPlace Gateway SIM Release 5.2 and later.

This procedure does not support upgrades from Gateway SIM Release 4.2 to 5.2.

To Configure the Gateway SIM for Reverse Connection


Step 1 Obtain the IP address of the gateway unit by doing one of the following:

If the Gateway SIM is already configured:

a. Open the MeetingPlace Gateway Configurations utility. For instructions, see the "To Open the MeetingPlace Gateway Configurations Utility" procedure.

b. Click the Gateway SIM tab.

c. Double-click the name of the server that you want to configure. The MeetingPlace Server Entry window appears.

d. The IP address of the Gateway unit appears in the Client IP Address field.

or

If this is a new installation of Gateway SIM:

a. From a DOS command tool, use ipconfig to obtain the IP addresses of the gateway unit.

Step 2 Telnet to the Cisco Unified MeetingPlace Audio Server system and use the net command to obtain the Audio Server system hostname.

Step 3 Install the Gateway SIM.

Step 4 When prompted, enter the hostname of the primary MeetingPlace server and the IP address of the local client.

The Gateway SIM attempts to register on the Audio Server system. In a reverse connection configuration, this fails and you are prompted to continue to allow a reverse connection.

Step 5 Once the installation is complete, open the MeetingPlace Gateway Configurations utility and note the following:

The Unit field is set to UNASSIGNED.

The value of the Installation Key parameter. You will need it for Step 6.

Step 6 Telnet to the Audio Server system again and use the net command to configure the gateway unit on it. Use the Installation Key value from the MeetingPlace Gateway Configurations utility as the "Ethernet Address" for the gateway unit.

The Audio Server system begins to initiate a connection to the gateway unit.


Changing the Cisco Unified MeetingPlace Audio Server Connection

The Cisco Unified MeetingPlace Web Conferencing server is configured to point to a particular Cisco Unified MeetingPlace Audio Server system. To update the Audio Server system that this Web Conferencing server points to, delete both the MPWEB and MPWEB-Slave databases that it uses by completing the following procedure.

Before You Begin

If you have only one MPWEB-Slave database, use the osql command to find its exact name, and then delete the MPWEB-Slave database as instructed in the procedure below.

If you have more than one MPWEB-Slave database, open the registry and determine the exact name of each database by checking the registry under HKEY_LOCAL_MACHINE\SOFTWARE\Data Connection\DCMS\Admin\DBName. When you finish, close the registry.

In this procedure, we refer to the web server machine as a "unit".

To Change the Cisco Unified MeetingPlace Audio Server Connection


Step 1 Stop the Cisco MeetingPlace Web Conferencing Service and Gateway SIM Service.

For instructions, see the "To Stop All Cisco Unified MeetingPlace Web Conferencing Services" procedure.


Note Do not restart services until you have completed this procedure.


Step 2 Open the Gateway SIM Agent.

a. Open the MeetingPlace Gateway Configurations utility.

For instructions, see the "To Open the MeetingPlace Gateway Configurations Utility" procedure.

b. Click the Gateway SIM tab.

Step 3 Delete this unit from the primary Cisco Unified MeetingPlace Audio Server system.

a. From the lower-left pane of the Gateway SIM tab, click the name of the Audio Server system that you want to disconnect from.

b. Click Delete.

Step 4 Delete your MPWEB database.

a. Open a DOS window.

b. Enter the following osql commands. For yoursapassword, enter your SQL Server password:

C:\>osql -U sa -P yoursapassword 
>drop database mpweb 
>go 
>select name from sysdatabases 
>go

Step 5 Delete your MPWEB-Slave database.

a. From your DOS window, look through the list of databases and find the exact name of the MPWEB-Slave database.

b. Enter the following osql commands, where MPWEB-Slave-xxxx is the name of your MPWEB-Slave database:

>drop database [MPWEB-Slave-xxxx] 
>go 
>exit

Step 6 Delete all Cisco Unified MeetingPlace Web Conferencing attachment subfolders.

a. From Windows Explorer, navigate to the location of your attachment folder, for example, drive:\Web_data\MPWeb\Meetings.

b. Delete all of the subfolders. Do not delete the Meetings folder.

Step 7 Add this unit to a new Cisco Unified MeetingPlace Audio Server system.

a. Open the Gateway SIM Agent.

b. Click Add.

The MeetingPlace Server Entry window appears.

c. In the MeetingPlace Server Entry window, enter the new configuration information as follows:

Parameter
Action

Server Name

Enter the hostname of the Cisco Unified MeetingPlace Audio Server system.

Note If you use an IP address instead of a hostname for the Audio Server system, you will have to update the IP address on the Web Conferencing server whenever you change the IP address on the Audio Server.

Shadow Server

Leave this field as is.

Client IP Address

Enter the IP address of the machine on which the Gateway SIM is installed.

Transfer Destination

Leave this field as is.

Link Encryption Disabled

Leave this check box unchecked. When the check box is unchecked, communications between the Gateway SIM and the Audio Server system are encrypted.

Encryption uses a 56-bit DES algorithm with a secret key.

Note You can check this option to send communications in clear text; however, we do not recommend this.


d. Click OK, then OK again.

Step 8 Restart the Gateway SIM service and the Cisco MeetingPlace Web Conferencing Service.

For instructions, see the "To Restart All Cisco Unified MeetingPlace Web Conferencing Services" procedure.

Step 9 Verify that this unit is attached to the new Audio Server system and that a unit number is assigned.

a. Open the Gateway SIM Agent.

b. Make sure that the newly entered Audio Server system is listed in the left window.


Updating SQL Account Access from the MeetingPlace Gateway Configurations Utility

This procedure describes how to update the Cisco Unified MeetingPlace web server with access information you already configured in SQL Server. It does not describe how to update access information in SQL Server.


Note This procedure does not describe how to configure a least privileged SQL account. For this information, see the Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.4, at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html.


Before You Begin

Change the username and password on SQL Server before you begin this procedure. The MeetingPlace Gateway Configurations utility allows you to update the web server with previously configured information. It does not update the SQL Server for you.

To Update SQL Account Access from the MeetingPlace Gateway Configurations Utility


Step 1 Stop the Cisco MeetingPlace Web Conferencing Service.

For instructions, see the "To Stop All Cisco Unified MeetingPlace Web Conferencing Services" procedure.

Step 2 Open the MeetingPlace Gateway Configurations utility.

For instructions, see the "To Open the MeetingPlace Gateway Configurations Utility" procedure.

Step 3 Click the Web Conferencing tab.

Step 4 For Server, enter the hostname or IP address of the SQL Server you want to update. For a local server, enter local.

Step 5 For Username and Password, enter the username and password you applied to the SQL Server.

Step 6 Click OK.

Step 7 Restart the Cisco MeetingPlace Web Conferencing Service.

For instructions, see the "To Restart All Cisco Unified MeetingPlace Web Conferencing Services" procedure.


About the Online Administrative Interface

The online administrative interface allows you to complete various configuration and maintenance tasks through a convenient graphic user interface.

See the following sections:

Signing In

Checking Which Conferences Are Currently Running

Using the Database Command

Checking the Versions of Local Cisco Unified MeetingPlace Web Conferencing Services

Adding a New Group

Adding Meeting Categories

Deleting Meeting Categories

Adding a Site Route

Deleting a Site Route

Signing In

Before You Begin

You must have a Cisco Unified MeetingPlace profile with System Manager privileges to access the online administrative page.

To Sign In to the Online Administrative Interface


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing by using your System Manager-level profile.

Step 2 From the Welcome page, click Admin.

Step 3 From the Administration page, click an option to begin configuration.


Checking Which Conferences Are Currently Running

Use the Web Conferences link to check which conferences are currently running on the web server. This is useful as a debugging tool.

To Check Which Conferences Are Currently Running


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Web Conferences.

A list of currently running web conferences displays with the following properties:

Conference Name—This is a text identifier made up of the unique meeting ID of the conference and the meeting ID.

Start—This is the time when DCMS started the meeting. Note that this is not necessarily the actual start time of the meeting.

End—This is the anticipated end time, though the meeting can be extended. When the meeting ends, it disappears from the table.

Step 3 (Optional) To return to the main Administration page, click Back.


Using the Database Command

The Database administration page allows you to access information that is on the SQL Server database.

To Use the Database Command


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Database.

Step 3 For Database Command, choose to count all entries in your database tables or to rebuild all database indices.

Step 4 Click Submit.


Checking the Versions of Local Cisco Unified MeetingPlace Web Conferencing Services

The Versions option allows you to check the release number of all local Cisco Unified MeetingPlace Web Conferencing services. Releases of all local Web services, with the exception of Gateway SIM, must match, that is, 5.4.x.x, where x.x is the same across all services.

Adding a New Group

Groups define users with shared attributes, like common system settings (such as class of service or regions) and other common business characteristics (such as departments, levels of management, or billing codes). By arranging users into groups, you can easily maintain profiles for similar users. When something about a group changes (such as the departmental contact), you can update all the users in the group at one time. Users are assigned to only one group.

To Add a New Group


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Groups.

Step 3 For Name, enter a name for this group.

Step 4 For Number, assign a number for this group.

Step 5 For Billing Code, enter the code of the group or department that will be billed for meetings by this group.

Step 6 Click Add.


Adding Meeting Categories

Meeting categories may assist in organizing your reports.

To Add Meeting Categories


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Meeting Categories.

Step 3 For Name, enter a name for this meeting category.

Step 4 For Description, enter a brief description to help users understand the purpose of this meeting category.

Step 5 Click Add.


Deleting Meeting Categories

To Delete Meeting Categories


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Meeting Categories.

Step 3 From the "View" section of the page, locate the meeting category that you want to remove and click Delete.


Adding a Site Route

The Site Routes option allows you to configure server dialing plans for multiserver meetings.

Before You Begin

A site must be configured and submitted before you can select it in the Site Routes administration page.

To Add a Site Route


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Site Routes.

Step 3 From the "Add" section of the Site Routes administration page, configure your site route by choosing a site From and To.

Step 4 Click Add.


Deleting a Site Route

To Delete a Site Route


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Site Routes.

Step 3 From the "View" section of the Site Routes administration page, locate the site route you want to remove and click Delete.


About Restricted Meeting ID Patterns

As a system administrator, you can restrict Cisco Unified MeetingPlace Web Conferencing from accepting certain meeting ID patterns that you consider unsecure. For example, you can restrict meeting ID patterns that repeat the same digit three times in a row, such as 111 or 222.

Keep the following points in mind when determining which meeting ID patterns to restrict:

Restricted meeting ID patterns affect both numerical and vanity meeting IDs. Therefore, if you choose to restrict patterns that repeat the same digit three times, Cisco Unified MeetingPlace Web Conferencing will disallow both the numerical meeting ID "333" and the vanity meeting ID "deepdive", since "deepdive" translates to 3337383.

Keep the length of your minimum meeting ID requirement in mind. Repeating the same digit three times when the length of your minimum meeting ID is four digits long can be considered a security risk. However, repeating the same digit three times when the length of your minimum meeting ID is eight digits long may not.

There is always the chance of a meeting ID hitting the rule pattern and causing a problem. Judicious use of the rule is critical for the reduction of such incidents.


Note You cannot schedule a meeting with a supported meeting ID pattern through the phone or MeetingTime, then attempt to modify it or reschedule it through Web Conferencing. This rescheduling behavior is not supported.


See the following procedures:

To Add Restricted Meeting ID Patterns

To Delete Restricted Meeting ID Patterns

To Add Restricted Meeting ID Patterns


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Restricted Meeting ID Patterns.

Step 3 For Pattern, enter the restricted meeting ID pattern as a regular expression using the Perl syntax.

Example

.*(012|123|234|345|456|567|678|789|890|098|987|876|765|654|543|432|321|210).*

Step 4 For Description, enter a brief description to explain the intent of the pattern.

Example

Block sequences of 3 increasing or decreasing numbers.

Step 5 Click Add.

The pattern appears in the "View" section of the page.

Step 6 Repeat Step 3 through Step 5 for each additional restricted ID pattern.


To Delete Restricted Meeting ID Patterns


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Restricted Meeting ID Patterns.

Step 3 From the "View" section of the page, locate the pattern you want to delete.

Step 4 Click Delete.


About the Cisco Unified MeetingPlace Reference Center

The Cisco Unified MeetingPlace Reference Center is an online training and information web site. It appears to users as a series of main pages and a static bulletin board.

To access the Reference Center, click the Cisco Unified MeetingPlace Reference Center link on the Web Conferencing home page.

To configure the Reference Center, complete the following procedures in the order shown:

To Configure the Cisco Unified MeetingPlace Reference Center: Part 1

To Configure the Cisco Unified MeetingPlace Reference Center: Part 2

To Configure the Cisco Unified MeetingPlace Reference Center: Part 3

To Configure the Cisco Unified MeetingPlace Reference Center: Part 4

(Optional) To Retrieve Profile Request Information

(Optional) To Customize the Session Expired Page

To Configure the Cisco Unified MeetingPlace Reference Center: Part 1


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Reference Center.

Step 3 Configure the page by using the information in the following table.

For
Do This

Cisco MeetingPlace URL #1

Enter the URL users inside your corporate network (internal users) use to access the Cisco Unified MeetingPlace Web Conferencing home page.

DMZ URL (if applicable)

Enter the URL users outside your corporate network (external users) use to access the Web Conferencing home page.

Cisco MeetingPlace Phone Number (toll-free)

Enter the toll-free phone number users dial to access the Cisco Unified MeetingPlace Audio Server.

Cisco MeetingPlace Phone Number (local/international)

Enter the local or international phone number users dial to access the Audio Server.

Cisco MeetingPlace Phone Number (internal)

Enter the phone number internal users dial to access the Audio Server.

Typically, this is an internal extension rather than a phone number with prefix and area code.

Help Desk Phone Number (toll-free)

Enter the toll-free phone number users dial to access the Cisco Unified MeetingPlace Help desk.

Help Desk Phone Number (local/international)

Enter the local or international phone number users dial to access the Help desk.

Help Desk Phone Number (internal)

Enter the phone number internal users dial to access the Help desk.

Typically, this is an internal extension rather than a phone number with prefix and area code.

Help Desk e-mail address

Enter the e-mail address of your Help desk.

Note The e-mail address cannot exceed 40 characters.

Profile Number (phone access)

Enter the default schema that you use to configure Cisco Unified MeetingPlace profile numbers (for access through the phone).

Typically, this is your four-digit telephone extension.

User ID (web access)

Enter the default schema that you use to configure Cisco Unified MeetingPlace user IDs (for access through the Web).

Typically, this is your network username.

Company Logo File Name

Enter the file name of your company logo.

Verify that this GIF file resides at drive:\Program files\Cisco Systems\mpweb\images\000\, and is no larger than 108 x 83 pixels.


Step 4 Click Submit.

To proceed to the next customization page without updating any settings on this page, click Ignore Changes instead.

Step 5 Proceed to the "To Configure the Cisco Unified MeetingPlace Reference Center: Part 2" procedure.


To Configure the Cisco Unified MeetingPlace Reference Center: Part 2

From this configuration page, determine what content will appear in the Bulletin Board section of your Reference Center. The Bulletin Board displays up to two separate titles.


Step 1 Add a section to the bulletin board:

a. For Title Text, leave the default text as is or enter a different title.

b. To link this section, check the Hyperlink check box and enter a Hyperlink URL.

c. Enter a description or keep the default text.

Step 2 (Optional) If you want to add a second title to your bulletin board, repeat Step 1 in the second space provided.

Step 3 Click Submit.

To proceed to the next customization page without updating any settings on this page, click Ignore Changes instead.

Step 4 Proceed to the "To Configure the Cisco Unified MeetingPlace Reference Center: Part 3" procedure.



Tip To remove a section from the bulletin board, delete the title text and description text and make sure that the Hyperlink check box and Hyperlink URL dialog box remain blank.


To Configure the Cisco Unified MeetingPlace Reference Center: Part 3

From this configuration page, indicate which options are currently enabled on your Cisco Unified MeetingPlace system. This determines what content is presented to your end users. For example, if you choose No for Recording Enabled, the installer will hide all content that refers to the recording feature.


Step 1 From the third configuration page, indicate which options are currently enabled on your Cisco Unified MeetingPlace system by choosing Yes or No. These options are described in the following table.

Option
Setting

Access to Cisco MeetingPlace University

To expose the link to Cisco Unified MeetingPlace University, choose Yes.

To hide the link, choose No.

Recording Enabled

To expose content referring to recording meetings, choose Yes.

To hide content, choose No.

Outdialing Enabled

To expose content referring to outdialing, choose Yes.

To hide content, choose No.

"Call Me" Button Enabled

To expose content referring to the Connect button, choose Yes.

To hide content, choose No.

Cisco MeetingPlace for Outlook download

To enable the Cisco Unified MeetingPlace for Outlook Integration hyperlink, choose Yes. This assumes that you have not moved the Cisco Unified MeetingPlace for Outlook download files from their standard location.

To hide all content referring to the Cisco Unified MeetingPlace for Outlook integration, choose No.

Include Profile Request Page

To enable the profile request page, choose Yes. This allows users to request user profiles from the Cisco Unified MeetingPlace Reference Center.

To hide the profile request page, choose No.

Include Cisco MeetingPlace Demo

To expose content referring to the Cisco Unified MeetingPlace demo, choose Yes.

To hide content, choose No.

Hosted Customer

To customize information for hosted customers, choose Yes.

To maintain content as is, choose No, which is the default.


Step 2 When you finish, click Submit.

To proceed to the next customization page without updating any settings on this page, click Ignore Changes instead.

Step 3 Proceed to the "To Configure the Cisco Unified MeetingPlace Reference Center: Part 4" procedure.


To Configure the Cisco Unified MeetingPlace Reference Center: Part 4

From this page, identify which Cisco Unified MeetingPlace application integrations are enabled on your system. This determines what content is presented to your end users. For example, if you indicate that you do have not enabled reservationless meetings, the installer will remove all content referring to the Cisco Unified MeetingPlace reservationless feature.


Step 1 From the last configuration screen, identify your Cisco Unified MeetingPlace application integrations as described in the following table.

For
Do This

Web Conferencing

Choose which release of Cisco Unified MeetingPlace Web Conferencing is installed.

Voice Conferencing

If you have the Cisco Unified MeetingPlace Audio Server software installed and enabled, choose Yes. Otherwise, choose No.

If you choose Yes, also indicate whether the reservationless feature is enabled by choosing Yes or No.

Video Conferencing

If you have the video integration software installed and enabled, choose Yes. Otherwise, choose No.

Methods of Scheduling

Choose which versions of the listed applications are installed. If you do not have a particular application installed, choose N/A.

Which scheduling method should be the primary method in the Reference Center?

Choose which scheduling method to emphasize to your users. The installer will configure your Reference Center to emphasize this method in your Scheduling and Attending tutorials.


Step 2 When you finish, click Submit.

To return to the Administration page without updating any settings on this page, click Ignore Changes instead.


To Retrieve Profile Request Information

You can configure your Cisco Unified MeetingPlace Reference Center to accept profile requests. After users submit a request for a new user profile, the request is submitted to the SQL Server database for retrieval.


Step 1 Open SQL Enterprise Manager and navigate to the \Databases folder.

Step 2 Choose and expand the MPWEB database.

Step 3 From the left pane, choose Tables.

Step 4 In the right pane, right-click ProfileRequest. Then, from the pop-up menu, choose Open Table > Return All Rows.

Step 5 After you have created the profile, highlight the row in the database and delete it.


To Customize the Session Expired Page

You can use this procedure to send profiled users with expired or invalid session IDs to the Session Expired page. For example, you can have this page display an error and redirect users back to a particular site.


Step 1 Create a template called SessionExpired.tpl.

Step 2 Save this template to the program files\mpweb\template folder.


About Cisco Unified MeetingPlace Web Conferencing Templates

The Cisco Unified MeetingPlace Web Conferencing user interface is composed of a set of template pages that allow users to complete various Cisco Unified MeetingPlace functions. As a system administrator, you can configure which fields are exposed to your users. This information is preserved in the MPWEB database and remains unaffected by Web Conferencing upgrades.

See the following procedures:

To Configure User Interface Fields

To Export Custom User Interface Fields

To Reload a Custom User Interface Field Configuration

To Restore User Field Default Settings

To Locate User Interface Strings

To Configure User Interface Text

To Configure Error Messages

To Export Custom User Interface Strings

To Reload a Custom User Interface Text Configuration

To Restore Default User Text Settings

To Hide User-Interface Strings

To Configure User Interface Fields


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click User Interface Fields.

Step 3 From the "General" section of the page, click the name of the Web Conferencing page that you want to configure.

The user interface fields for that page appear.

Step 4 To expose a field in the Web Conferencing user interface, click the object in the Enabled column to reveal a checkmark.

Step 5 To hide a field, click the object in the Enabled column to reveal an X.

Hiding a field removes it from the web user interface and disables access to its functionality.

Step 6 To configure another page, click Back to return to the main User Interface Fields administration page.

Step 7 (Optional) If you want to modify the names or descriptions displayed next to your exposed fields, configure the associated text strings as described in the "To Configure User Interface Text" procedure.


To Export Custom User Interface Fields

The Exporting Custom User Interface Fields link allows you to save an XML copy of the configuration changes that you made in your browser. This is useful if you ever need to reload the configuration.


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click User Interface Fields.

Step 3 From the "Actions" section of the page, click Export Custom User Interface Fields.

Step 4 Save the resulting XML file to your hard drive by using the Save As option in your browser.


To Reload a Custom User Interface Field Configuration

This procedure assumes that you have already exported your custom user interface field configuration by doing the preceding "To Export Custom User Interface Fields" procedure.


Step 1 Stop the Cisco MeetingPlace Web Conferencing Service.

For instructions, see the "To Stop All Cisco Unified MeetingPlace Web Conferencing Services" procedure.

Step 2 From your hard drive, locate the XML copy of your configuration changes.

Step 3 Copy the XML file to C:\Program Files\Cisco Systems\MPWeb\DataSvc.

Step 4 Restart the Cisco MeetingPlace Web Conferencing Service.

For instructions, see the "To Restart All Cisco Unified MeetingPlace Web Conferencing Services" procedure.


To Restore User Field Default Settings


Caution Following this procedure removes all of the configurations that were completed with the User Interface Field configuration tool.

Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click User Interface Fields.

Step 3 From the "Actions" section of the page, click Revert to Default.

A pop-up window appears to confirm your action.

Step 4 From the confirmation window, click OK.


To Locate User Interface Strings


Step 1 Right-click next to the UI element you want to modify and choose View Source.

Notepad appears with the source code for the UI element.

Step 2 Press Ctrl + F.

The Find window appears.

Step 3 Enter your search term and click Find Next.

Step 4 When you locate the element you want to modify, read across to find its associated string ID, such as String1234.

Step 5 For instructions on how to modify this string, proceed to the "To Configure User Interface Text" procedure.


To Configure User Interface Text

After configuring which fields will appear on Cisco Unified MeetingPlace Web Conferencing pages, you can choose to modify the names or descriptions next to the exposed fields. This requires configuring the relevant strings in the MPWEB database. Such configurations are preserved in the database; therefore, the configurations are not affected by Web Conferencing upgrades. This tool also allows you to create new strings to enter into the MPWEB database.


Tip For information on how to locate strings, see the "To Locate User Interface Strings" procedure.



Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click User Interface Text.

Step 3 Click Configure Strings.

Step 4 In the Please Enter a String ID field, enter the ID number for the string that you want to modify, such as 1234, or to create a new string, enter a new string ID.

Step 5 In the Please Select a Language field, choose the language of the string.

Step 6 Click Submit.

Default and custom information about this string appears.

Step 7 In the New String field, enter the new text that you want to associate with this string.

Step 8 Click Change.

Step 9 Click Done, or to revert to the default text, click Restore Default.

Step 10 (Optional) To modify another string, click Look Up a Different String and repeat Step 4 through Step 9.


To Configure Error Messages


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click User Interface Text.

Step 3 Click Configure Strings.

Step 4 In the Please Enter a String ID field, enter the sum of 1 million plus the error number that you want to customize. For example, if you want to customize error 5432, enter 1005432.

Step 5 In the Please Select a Language field, choose the language of the error message that you want to customize.

Step 6 Click Submit.

Default and custom information about this string appears.

Step 7 In the New String field, enter the new text that you want to associate with this error number.

Step 8 Click Change.

Step 9 Click Done, or to revert to the default text, click Restore Default.

Step 10 (Optional) To modify another error message string, click Look Up a Different String and repeat Step 4 through Step 9.


To Export Custom User Interface Strings

The Exporting Custom User Interface Strings link allows you to save an XML copy of the configuration changes you made in your browser. This is useful if you ever need to reload the configuration.


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click User Interface Text.

Step 3 Click Export Custom User Interface Strings.

Step 4 Save the resulting XML file to your hard drive by using the Save As option in your browser.


To Reload a Custom User Interface Text Configuration

This procedure assumes that you have exported your custom user interface string configuration by using the task described in the preceding "To Export Custom User Interface Strings" procedure.


Step 1 Stop the Cisco MeetingPlace Web Conferencing Service.

For instructions, see the "To Stop All Cisco Unified MeetingPlace Web Conferencing Services" procedure.

Step 2 From your hard drive, locate the XML copy of your configuration changes.

Step 3 Copy it to C:\Program Files\Cisco Systems\MPWeb\DataSvc.

Step 4 Restart the Cisco MeetingPlace Web Conferencing Service.

For instructions, see the "To Restart All Cisco Unified MeetingPlace Web Conferencing Services" procedure.


To Restore Default User Text Settings


Caution This procedure removes all of the text configurations that were completed with the User Interface Text configuration tool.

Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click User Interface Text.

Step 3 Click Revert to Default.

A pop-up window appears to confirm your action.

Step 4 From the confirmation window, click OK.


To Hide User-Interface Strings

Some strings cannot be hidden by using the User Interface Field configuration tool. Use this procedure to hide such user-interface strings.

You must first identify the IDs for the strings that you want to modify. For instructions, see the "To Locate User Interface Strings" procedure.


Caution You cannot use the "To Restore Default User Text Settings" procedure to re-display strings you hide by using this procedure. Instead, you must delete the text that you enter in this procedure.

Step 1 Create a file named custom.css.

Step 2 Apply the custom.css file to a language by completing one of the following:

To apply the file to U.S. English, save the file to drive:\Cisco Systems\MPWeb\HTML.

To apply the file to a different language, save the file to drive:\Program Files\Cisco Systems\MPWeb\HTML\xxx, where xxx is one of the following language IDs:

English \000

French \004

German \005

Japanese \006

Portuguese (Brazil) \015

Spanish (Latin America) \014

Step 3 To turn off the string, enter the following information in the file:

.string-number
{
display:none
}

Step 4 Save the custom.css file.


About Cisco Unified MeetingPlace Profiles and Access

Like other internal company resources, many Cisco Unified MeetingPlace functions require that users identify themselves through a user profile. A user profile consists of the following:

Information Type
Examples

Security

User ID and password

Personal

Name, time zone, and billing code

Access

Scheduling, outdialing, recording, and video scheduling access

Contact

Phone, e-mail, and pager, and for users with video scheduling privileges, video address and video default bandwidth

Default meeting preferences

Announced entries, roll calls, and automatic notifications


Users with Cisco Unified MeetingPlace profiles should always sign in through the Web to access the greatest number of Cisco Unified MeetingPlace functions, such as the following:

Schedule, reschedule, or cancel meetings

Initiate reservationless meetings

Invite guests, other profile users, or a team to meetings

Attach documents and URLs to meetings

Download attachments, access URLs and recordings, or review a list of meetings that they have been invited to

Update settings in their user profiles

Lock a meeting and change whether an attendee is allowed to speak

Poll meeting attendees for comments and suggestions

In addition, we highly recommend that people who frequently access Cisco Unified MeetingPlace have a profile in order to access these functions.

To Add a New User Profile

You can add new end user profiles to the Cisco Unified MeetingPlace database through Cisco Unified MeetingPlace Web Conferencing. However, further customization of user profiles requires that you access the profile through MeetingTime.


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Profiles.

Step 3 Fill in the parameters as indicated in the following table:

For
Do This

User ID

Enter a unique alphanumeric string of 3 to 17 characters that identifies the user when the user accesses Cisco Unified MeetingPlace from a workstation.

Recommended The network or e-mail user name.

User ID Password

Enter an alphanumeric password of 3 to 11 characters that authenticates the user when the user accesses Cisco Unified MeetingPlace from a workstation.

Note This is a temporary password. Users are prompted to change this password the first time they log in.

Confirm Password

Enter the user ID password again.

Profile Number

Enter a unique numeric string of 3 to 17 digits that identifies the user when the user accesses Cisco Unified MeetingPlace through the phone interface.

Do not set the user ID and profile number to the same value.

Recommended The phone number, extension, or voice mailbox of the user.

Profile Password

Enter an alphanumeric password of 3 to 11 characters that authenticates the user when the user accesses Cisco Unified MeetingPlace from the phone.

Note This is a temporary password. Users are prompted to change this password the first time they log in.

Confirm Password

Enter the profile password again.

First Name

(Optional) Enter the first name of the user.

Last Name

(Optional) Enter the last name of the user.

E-Mail Address

(Optional) Enter the primary e-mail address of the user. Cisco Unified MeetingPlace will direct meeting notifications to this e-mail address.

Phone Number

(Optional) Enter the phone number of the user.

Time Zone

(Optional) Choose the local time zone of the user. If this user profile will be part of a group, click Group Default (localtime).


Step 4 Click Add.


About Video Terminal Profiles

A video terminal is a video endpoint that has a Cisco Unified MeetingPlace user profile. For example, you might set up a video terminal profile for a conference room video system. When scheduling meetings with video through the Web Conferencing scheduling interface, users with video scheduling capabilities can view the availability of various video terminals on the day of the meeting and reserve one or more video terminals for the meeting. Meeting notifications list the invited terminals and the dial-in number for each terminal.

Video terminal profiles differ from the profiles that you set up for your users in the following ways:

Video terminals are configured in Cisco Unified MeetingPlace Video Administration, and then synchronized to Cisco Unified MeetingPlace Web Conferencing by using the Replication Service.

Video terminal profiles have values configured for additional video terminal parameters, including video terminal name, ID, and classification. To change these parameters, you must use Video Administration. You can not modify these fields by using MeetingTime.

The process for inviting video terminals to a meeting differs from the process of inviting users; you reserve a video terminal for a particular meeting, which causes the terminal to display as busy during that timeframe when users check the availability of the terminal. Reserving a video terminal automatically sends a meeting invitation to the terminal owner, if one has been identified. You do not add video terminals to the meeting invitee list, as you would add users.

For information about creating video terminals in Video Administration, see the Administration Guide for Cisco Unified MeetingPlace Video Integration, Release 5.4, at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_maintenance_guides_list.html.

Importing Video Terminal User Profiles

Video terminals are automatically synchronized from Cisco Unified MeetingPlace Video Administration by the Replication Service. To configure how frequently this automatic synchronization occurs, do the following procedure.

To Configure the Video Terminal Synchronization Period


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Site.

Step 3 In the View section, click on the name of the site you want to configure.

Step 4 Enter a value (in days) for the Video Terminals/Service Codes Refresh Period field.

Step 5 Click Submit.


You can also force an immediate refresh of the list of video terminals by using the following procedure.

To Manually Refresh Video Terminal User Profiles


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Replication Service.

Step 3 For Replication Service Command, choose Update All Terminals.

Step 4 Click Submit.


About Guest Access

Cisco Unified MeetingPlace allows guest users (those without profiles) the ability to attend meetings and access meeting materials, such as recordings and attachments. The meeting scheduler can configure some of the parameters that need to be set for guest access. All other parameters must be set by the system administrator.

See the following procedures:

To Set Cisco Unified MeetingPlace Web Conferencing to Allow Guest Access

To Allow Guests to Search Through Public Meetings

To Set Cisco Unified MeetingPlace Web Conferencing to Allow Guest Access

The meeting scheduler can set these parameters.


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Schedule Meeting. The New Meeting page appears.

Step 3 From the New Meeting page, click Meeting Options and set the following parameters:

Parameter
Setting

Who Can Attend

Anyone

Access MeetingNotes

Anyone


Meetings scheduled with these parameters are scheduled as public meetings, which means that they are scheduled without access restrictions.


To Allow Guests to Search Through Public Meetings


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Web Server.

Step 3 From the "View" section of the page, click the name of the web server that you want to configure.

Information about this server populates the "Edit" section of the page.

Step 4 For Allow Public Meetings in Find Meeting List, choose Yes. This ensures that public meetings appear in the Find Meetings search results.

Step 5 For Allow Guest Access to Find Meetings Page, choose Yes. This ensures that guests have access to use the Find Meetings page to find public meetings.

Step 6 When you finish, click Submit.



Tip To allow external users (those outside your firewall) and sites (Cisco Unified MeetingPlace Audio Server systems outside your network) to access meetings and meeting materials, make sure that Allow External Web Participants is also checked.

This parameter is set by the meeting scheduler from the New Meeting scheduling page, and it is only visible if your Cisco Unified MeetingPlace system has an external site—that is, a web server located in an Internet-accessible segment of your network, such as in a DMZ zone.


About Configuring the Web Server

The Web Server administrative page allows you to configure local web servers. This includes enabling Secure Sockets Layer (SSL), Web Server Authentication, and configuring denial-of-service handling, which provides for better performance at the capacity threshold of the server.

See the following sections:

Inserting a Logo on the Cisco Unified MeetingPlace Web Conferencing Home Page

Configuring the Web Server

Customizing Local Web Server Options

Configuring the Presentation Resolution

Tracking Usage of the Meeting Console

Retrieving Meeting Console Usage Data

Inserting a Logo on the Cisco Unified MeetingPlace Web Conferencing Home Page

You can use this procedure to insert either a company logo or a blank logo on the Cisco Unified MeetingPlace Web Conferencing home page.

Before You Begin

Locate a logo 108 x 83 pixels or less and save it as logo.gif. A smaller logo works in this space, but a larger one results in the content of the page shifting to the right.

(Optional) If you do not want to include a logo on the Web Conferencing home page, create a blank file 108 x 83 pixels and save it as logo.gif.

To Insert a Logo on the Web Conferencing Home Page


Step 1 Copy the logo.gif file into drive:\Program Files\Cisco Systems\MPWeb\Images.

The logo you inserted appears on the Web Conferencing home page the next time you open your web browser.


Configuring the Web Server

This section contains parameters specific to the web server that you are configuring.

To Configure the Web Server


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Web Server.

Step 3 From the bottom section of the page, click the name of the web server that you want to configure.

This populates the top section of the page with predefined settings.

Step 4 Modify your parameters by using information in the following table.

Parameter
Description
Options or Notes

Web Server Name

The name assigned to this web server.

This field was populated during the web server software installation

Hostname

The hostname, FQDN, or IP address of the web server.

If this field contains just the hostname of your web server, we recommend that you change it to the FQDN, that is, hostname.domain.com. If your web server is not in a Domain Name System (DNS), insert the IP address instead.

Note Entering an IP address or FQDN will prevent proper functionality of the Windows authentication feature. For further information about this issue and workarounds, see the "Troubleshooting Problems with Improper Functionality of Windows Authentication" section on page 4-14.

Note Verify that intended users can resolve this hostname or IP address.

This field was populated during the web server software installation

Require SSL

Determines whether this web server is configured for Secure Socket Layer (SSL) connections. Choosing Either means that this web server can support both SSL and non-SSL connections. For more information on SSL, see the "How to Configure Secure Sockets Layer" section on page 5-10.

Yes, No, or Either

Trust Web Server Authentication

Determines whether this web server accepts authenticated Windows login information to automatically log in to Cisco Unified MeetingPlace Web Conferencing.

Yes or No

Attachment Location

The path of the common storage location for attachment on this web server. Enter this location in the form of a UNC path, that is, \\server\sharedfolder\mpweb\meetings where server is the name of your web server.

None

Web Conference Active

Specify whether this web server enables web-conferencing functionality.

Default Yes.

Yes or No

Include Attachments In Make New Meeting

Determines whether attachments from the original meeting will be copied to the new meeting when using the Copy Meeting feature.

Choosing No forces users to reattach all attachments when creating their meetings.

Yes or No

Max Concurrent Web Conference Users

Sets the maximum number of concurrent web conference users that are allowed on this server.

Note Setting this parameter to the highest level on a machine with inadequate hardware results in poor user performance.

Enter a number between 0 and 200

Performance Tuning

Choose the setting that best describes your conferencing environment. This optimizes your web server based on the number of potential concurrent web conferencing users (versus users who may not be using the conferencing portion, such as administrators who only schedule meetings).

Note Setting this parameter to the highest level on a machine with inadequate hardware results in poor user performance.

Fewer than 75 users, Fewer than 150 users, or More than 150 users

Use Intelligent Load Algorithm

Choosing Yes allows the web server to accept participants based on a load algorithm. Users attempting to enter the meeting are requested to stand by while their request is processed. Choosing No defaults the web server to accept all requests simultaneously. If the server is busy or the Max Concurrent Web Conference Users limit is reached, users are told that the server is busy and are asked to try again.

Recommended Yes.

Yes or No

Verbose Logging

Determines whether detailed entries will be logged to the Gateway SIM log.

Recommended To enhance performance, choose No.

Yes or No


Step 5 Click Submit.

Step 6 (Optional) To configure which options are available on your local web server, proceed to the "Customizing Local Web Server Options" section.


Customizing Local Web Server Options

As a system administrator, you can customize the features that are available on the local web server for your end users. The customizations you choose override functionality that is normally allowed by individual class of service or meeting console permissions.

To Customize Web Server Options


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Web Server.

Step 3 From the "View" section of the page, click the name of the web server that you want to configure.

This populates the "Edit" section of the page with predefined settings.

Step 4 Configure the web server by using the information in the following table.

To enable a feature, choose Yes.

To disable a feature, choose No.

To synchronize a feature on a web server that you are configuring with other web servers in the same site, choose Site Default.


Note You can configure site information on the Site administration page.


Parameter
Description

Allow Participant Eject

Determines whether this web server allows users with appropriate meeting console permissions to remove other attendees from the meeting.

Allow Participant Rename

Determines whether this web server allows users with appropriate meeting console permissions to rename other attendees in the meeting.

Allow Profile Access

Determines whether users see the Account link on the Cisco Unified MeetingPlace Web Conferencing home page.

The Account link provides users with access to their profile information.

Allow Admission of External Participants

Determines whether this web server allows users with appropriate meeting console permissions to escalate a meeting in progress from the internal web server to an external web server to allow external participants to join.

Allow Share Desktop

Determines whether the Share Desktop option is available to users during a Web Conferencing application-sharing session.

Enable Meeting Console Diagnostic

Determines whether the Show Diagnostic Log option is available from the Help menu in the meeting console.

Show Reference Center

Determines whether users see the Cisco Unified MeetingPlace Reference Center link on the home page.

Permit Remote Control

Determines whether the Enable Collaboration option is available to users during a Web Conferencing application-sharing session.

Allow Chat In Meeting Console

Determines whether the chat window is available in the meeting console.

Allow Public Meetings in Find Meeting List

Determines whether public meetings are listed when users use the Find Meetings search engine.

If you choose No, the search engine displays only the meetings scheduled by the searcher or meetings that the searcher has been invited to by profile.

Default Yes.

Allow Guest Access to Find Meetings Page

Determines whether guest users (that is, users who do not have Cisco Unified MeetingPlace profiles) have access to the Find Meetings page.

Note To make sure that guest users can use the Find Meetings feature, set both the "Allow Public Meetings in Find Meeting List" and "Allow Guest Access to Find Meetings Page" parameters to Yes.

Presentation Resolution

Determines at what resolution presentation slides appear during meetings.

Note For more information, see the "Configuring the Presentation Resolution" section.

Purge Meetings Held Before (Days)

Determines how long meeting information is held in the Cisco Unified MeetingPlace web server database before it is purged.

Default 60 days.

Show Participant List for Guests in Lecture Style Meetings

Determines whether guest users see the Participant list during lecture style meetings. Hiding the Participant list potentially saves bandwidth, particularly during large meetings.

Allow Remember Me

Determines whether the Remember Me check box appears on the Web Conferencing Sign In page.

Remember Me stores user passwords as a cookie for future Web Conferencing sessions.

Remember Me Expiration Interval (Days)

Specifies the number of days Remember Me is valid. If you enter 0, Remember Me never expires.

Default 90

Log Chat

Determines which types of messages in the meeting console chat window are logged. You can choose to log no messages, log only public messages (sent to all participants), or log all messages, including private messages from one participant to another. The chat transcript is logged to a file called chat.xml in the meeting subfolder of the attachment location.

Meeting Console Billing Level

Determines what level of meeting console usage is tracked for billing purposes.

Note For information about how to view the gathered data, see the "Retrieving Meeting Console Usage Data" section.


Step 5 Click Submit.


Configuring the Presentation Resolution

The default size for converted slides is optimized for displays at 1024 x 768 pixels. This procedure describes how to modify the resolution of your presentation slides.

Before You Begin

You must have Microsoft PowerPoint installed on the web server.

This setting affects Microsoft PowerPoint slide conversions only. It does not affect slides that have been converted by using the internal web server conversion tool. If you do not have Microsoft PowerPoint installed on this web server, this setting is ignored.

To Configure the Presentation Resolution for Microsoft Powerpoint Slides


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Web Server.

Step 3 From the "View" section of the page, click the name of the web server that you want to configure.

This populates the "Edit" section of the page with predefined settings.

Step 4 For Presentation Resolution, do one of the following to determine at what resolution presentation slides will appear during meetings:

To set presentation slides to 800 x 600 resolution, choose Normal.

To set presentation slides to 1024 x 768 resolution, choose High.


Note It takes up to five minutes for this setting to take effect after it is modified. Slides will continue to appear at the previous resolution until the configuration is complete.


Step 5 Click Submit.


Tracking Usage of the Meeting Console

This procedure describes how to track usage of the meeting console for billing purposes. Meeting console usage is distinct from web conferencing usage.

To Track Usage of the Meeting Console


Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing.

Step 2 From the Welcome page, click Admin, then click Web Server.

Step 3 From the "View" section of the page, click the name of the web server that you want to configure.

This populates the "Edit" section of the page with predefined settings.

Step 4 For Meeting Console Billing Level, do one of the following:

To turn off tracking of meeting console usage, choose None.

To track usage of Application Sharing mode only, choose Application Sharing.

To track usage of Application Sharing, Presentation, or Whiteboard modes, choose All.

Step 5 Click Submit.


Retrieving Meeting Console Usage Data

Meeting console usage data is stored in the Cisco Unified MeetingPlace Audio Server database as raw data. This procedure describes how to find the meeting console usage data by using MeetingTime.

Before You Begin

Set your web server to track usage of the meeting console. For instructions, see the "To Track Usage of the Meeting Console" procedure.

Make sure that you have System Manager privileges on MeetingTime.

This procedure supports MeetingTime release 5.3(0.29) and later.

If you are not familiar with MeetingTime, have the applicable Administration Guide for Cisco Unified MeetingPlace Audio Server available to assist you with this procedure. The guide is available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_maintenance_guides_list.html.

To Retrieve Meeting Console Usage Data


Step 1 Log in to MeetingTime.

Step 2 Click the Reports tab.

Step 3 Generate a Raw Meeting Details Information report.

For information about how to generate a raw data report, see the "About Raw Data Reports" section in the Administration Guide for Cisco Unified MeetingPlace Audio Server.

Total web conferencing information is available in the TotDCConfPortSec column.

Total meeting console usage information is available in the TotWebMtgRoomSec column.