Guest

Cisco Unified MeetingPlace

Release Notes for Cisco Unified MeetingPlace Web Conferencing Release 5.4(156)

  • Viewing Options

  • PDF (256.7 KB)
  • Feedback
Release Notes for Cisco Unified MeetingPlace Web Conferencing Release 5.4(156)

Table Of Contents

Release Notes for Cisco Unified MeetingPlace Web Conferencing Release 5.4(156)

Contents

System Requirements

Requirements for Cisco Unified MeetingPlace Web Conferencing 5.4

Compatibility Information

Related Documentation

New and Changed Requirements and Support—Release 5.4(156)

Technical Changes with Release 5.4(156)

Changes on the Web Conferencing Server

Java Server-Side Change

Important Note: Java Client-Side Requirements

Web Conferencing 5.4 Documentation Changes

Internet Explorer 7.0

Java Runtime Environment

Video Integration Upgrade Required

Web Conferencing Documentation

Compatibility Matrix for Cisco Unified MeetingPlace Components

New Functionality—Release 5.4(156)

Changed Functionality—Release 5.4(x)

Installation and Upgrade Information

Installing Cisco Unified MeetingPlace Web Conferencing Release 5.4 for the First Time

Upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.4

Installation and Upgrade Notes

Installing Web Conferencing on an IBM MCS-7835I by Using VNC

Limitations and Restrictions

Browser Limitations

Configuration Restrictions

Single Sign-On Software Integration Considerations

Terms for Single Sign-On Software Integration

Terms of Support for Single Sign-On Software Integration

Caveats

Open Caveats—Release 5.4(156)

Resolved Caveats—Release 5.4(156)

Using Bug Toolkit

Documentation Updates

Errors

Configuration Guide for Cisco Unified MeetingPlace Web Conferencing: Prerequisites for Configuring WebConnect

Configuration Guide for Cisco Unified MeetingPlace Web Conferencing: Prerequisites for Configuring Cisco Unified MeetingPlace for Cisco Unified IP Phone

Multiple Guides: Cisco Policy for Use of Third-Party Software and Security Updates

CPU Spikes When Running Services

Changes

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing and Configuration Guide for Cisco Unified MeetingPlace Web Conferencing: Some Procedure Steps Can Be Ignored

Troubleshooting Information

Obtaining Documentation, Obtaining Support, and Security Guidelines


Release Notes for Cisco Unified MeetingPlace Web Conferencing Release 5.4(156)


Updated August 10, 2009

These release notes contain information on new and changed support, new and changed functionality, limitations and restrictions, and open and resolved caveats for Cisco Unified MeetingPlace Web Conferencing Release 5.4(156).

You can access the latest software upgrades for all versions of Web Conferencing on the Cisco Software Center website at http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml.


Note To access the software download page, you must be logged on to Cisco.com as a registered user.


Contents

These release notes contain the following sections:

System Requirements

Related Documentation

New and Changed Requirements and Support—Release 5.4(156)

New Functionality—Release 5.4(156)

Changed Functionality—Release 5.4(x)

Installation and Upgrade Information

Limitations and Restrictions

Caveats

Documentation Updates

Troubleshooting Information

Obtaining Documentation, Obtaining Support, and Security Guidelines

System Requirements

This section contains the following information:

Requirements for Cisco Unified MeetingPlace Web Conferencing 5.4

Compatibility Information

Requirements for Cisco Unified MeetingPlace Web Conferencing 5.4

System Requirements for Cisco Unified MeetingPlace Release 5.4 contains the most current information on Web Conferencing requirements. The document is available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html.

Compatibility Information

For information about the compatibility of Cisco Unified MeetingPlace Web Conferencing 5.4 with other Cisco Unified MeetingPlace components, refer to Compatibility Matrix: Cisco Unified MeetingPlace Components at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_device_support_tables_list.html.

The following third-party software is supported on Web Conferencing servers, provided that the software is configured so as not to disrupt Cisco Unified MeetingPlace operations:

McAfee VirusScan Enterprise versions 8.0i and later

Microsoft Windows Terminal Services


Caution Terminal Services (WTS) is not supported for installing or upgrading Web Conferencing. If you use WTS, the installation or upgrade process may fail.

Virtual Network Computing (VNC is supported for installing and upgrading Web Conferencing.)

The introduction of unsupported third-party products may affect Cisco support for the product.


Caution Cisco Unified MeetingPlace Web Conferencing Release 5.4 is not compatible with Cisco Security Agent. We recommend that you do not install Cisco Security Agent on a web server where Cisco Unified MeetingPlace Web Conferencing is installed. If Cisco Security Agent is installed on an end-user system, users will see a security alert when they attempt to use the application-sharing feature. Users can choose to proceed with the feature and use application-sharing without difficulty.

Related Documentation

For descriptions and locations of Cisco Unified MeetingPlace documentation on Cisco.com, refer to the Documentation Guide for Cisco Unified MeetingPlace. The document is shipped with Cisco Unified MeetingPlace and is available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_documentation_roadmaps_list.html.

New and Changed Requirements and Support—Release 5.4(156)

This section contains information about new and changed requirements and support in the Cisco Unified MeetingPlace Web Conferencing Release 5.4(156) time frame only. Refer to the release notes of the applicable version for information on new and changed support with earlier versions of Web Conferencing. Release notes for all versions of Web Conferencing are available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_release_notes_list.html.

Technical Changes with Release 5.4(156)

This section describes technical changes introduced by Cisco Unified MeetingPlace Web Conferencing 5.4(156):

Changes on the Web Conferencing Server

Java Server-Side Change

Important Note: Java Client-Side Requirements

Web Conferencing 5.4 Documentation Changes

Changes on the Web Conferencing Server

The web server (IIS) filter "Jenga" has been removed.

The web server (IIS) extension "JengaX" has been removed.

The web server Java servlet known as "DCMS master" has been removed.

The SQL Server database "MPWEB-Slave-####" has been removed.

The ODBC System DSN "DCMS" has been removed.

Most of the registry keys under HKEY_LOCAL_MACHINE\Software\Data Connection\Admin have been removed.

More than 1,000 unnecessary files including .exe and .dll files have been removed.

Both the Web Conferencing 5.4(156) installer and the Web Conferencing 5.4(156) Master Service (when run the first time) have the appropriate logic to remove the unused components from the system. No features are impacted by these technical changes.

Java Server-Side Change

As a consequence of the structural changes described in the "Changes on the Web Conferencing Server" section, Sun Java 1.4.2_05 is no longer necessary on the Web Conferencing server. During a fresh installation of the Web Conferencing 5.4(156) software, Sun Java 1.4.2_05 is not installed. However, Sun Java 1.4.2_05 will not be removed by the installer when performing an upgrade of a previous version of Web Conferencing. It is possible and allowed to remove the Java 2 Runtime Environment, SE v1.4.2_05 by using the standard Windows Add/Remove Programs control panel.

Important Note: Java Client-Side Requirements

Microsoft or Sun Java associated to a web browser is still required on the client side for end users to participate in web conferences. There is no change of operations or requirements for end users in this area.

Web Conferencing 5.4 Documentation Changes

As a consequence of the structural changes described above, some installation and configuration steps described in the Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.4 and in the Configuration Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.4 no longer apply. See the "Changes" section under "Documentation Updates."

Internet Explorer 7.0

Web Conferencing supports Microsoft Internet Explorer 7.0 on Windows XP and Windows Vista.

Java Runtime Environment

Web Conferencing supports the following Java versions on end-user workstations:

Microsoft JVM 3810.

Sun Java 1.4.2_04 or later—except versions 1.4.2_10, 1.4.2_11, and 1.5.0_06, which have a defect affecting the Web Meeting Console.

Video Integration Upgrade Required

If the system has Cisco Unified MeetingPlace Video Integration installed, you must upgrade to Video Integration Release 5.4(107).

Web Conferencing Documentation

This section lists new product documentation available with this release.

Compatibility Matrix for Cisco Unified MeetingPlace Components

For the most current list of supported version combinations of Cisco Unified MeetingPlace Audio Server and the Cisco Unified MeetingPlace components, refer to Compatibility Matrix: Cisco Unified MeetingPlace Components at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_device_support_tables_list.html.

The document replaces information in the "Cisco Unified MeetingPlace Component Compatibility Matrix" section in the "Introducing Cisco Unified MeetingPlace" chapter of the Installation and Upgrade Guide for Cisco Unified MeetingPlace.

New Functionality—Release 5.4(156)

There is no new functionality for Cisco Unified MeetingPlace Web Conferencing Release 5.4(156). See the "Resolved Caveats—Release 5.4(156)" section.

Refer to the release notes of the applicable version for information on new functionality in earlier versions of Web Conferencing. Release notes for all versions of Web Conferencing are available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_release_notes_list.html.

Changed Functionality—Release 5.4(x)

There is no changed functionality for Cisco Unified MeetingPlace Web Conferencing Release 5.4(156). See the "Resolved Caveats—Release 5.4(156)" section.

Refer to the release notes of the applicable version for information on changed functionality in earlier versions of Web Conferencing. Release notes for all versions of Web Conferencing are available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_release_notes_list.html.

Installation and Upgrade Information

Installing or upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.4 by using Microsoft Windows Terminal Services is not supported.

This section contains the following information:

Installing Cisco Unified MeetingPlace Web Conferencing Release 5.4 for the First Time

Upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.4

Installation and Upgrade Notes

Installing Cisco Unified MeetingPlace Web Conferencing Release 5.4 for the First Time

For instructions on installing Web Conferencing, refer to the Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.4 at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html.

Upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.4

For instructions on upgrading Web Conferencing, refer to the "Upgrading to Web Conferencing Release 5.4" chapter of the Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.4 at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html.

Installation and Upgrade Notes

Installing Web Conferencing on an IBM MCS-7835I by Using VNC

There is a known problem installing Cisco Unified MeetingPlace Web Conferencing on an IBM MCS-7835I by using VNC when Cisco Unified CallManager was installed earlier by using VNC on a server that is running IBM Director version 4.11 or later.

To avoid this problem, we strongly recommend that you do not use VNC for a new installation or an upgrade of Web Conferencing on an IBM MCS-7835I.

For additional information, see the "Using Bug Toolkit" section, and refer to caveat CSCsa39488.

Limitations and Restrictions

Browser Limitations

Configuration Restrictions

Single Sign-On Software Integration Considerations

Browser Limitations

We do not support Windows Vista with Aero.

Configuration Restrictions

Cisco Unified MeetingPlace Web Conferencing deployments that are customized beyond the built-in configuration capabilities of the product, or beyond the documented configuration settings, procedures or instructions, are not supported by Cisco Systems. Examples of such customizations include, but are not limited to, the following: modifying web page templates; changing HTML or Javscript code; changing IIS running parameters or applying custom .asp pages or ISAPI filters; modifying SQL server configuration or authentication method; and modifying Windows OS security through IPSec policies and NTFS ACL.

Single Sign-On Software Integration Considerations

Terms for Single Sign-On Software Integration

Terms of Support for Single Sign-On Software Integration

Terms for Single Sign-On Software Integration

Customer Premise Equipment (CPE) customers who implement single sign-on (SSO) software integrations on Cisco Unified MeetingPlace Web Conferencing servers do so at their own risk and are responsible for understanding the technical implementations and feasibility of SSO integrations on the systems.

By allowing SSO software integrations, we do not claim support for any SSO software packages or vendors.

SSO software integrations require proper configuration of Web Conferencing systems through the Admin pages. If the SSO software integration requires a change in the Web Conferencing product source code, the SSO integration becomes an SSO customization, and we do not support customizations by either customers or any other parties.

CPE customers who want to integrate SSO packages can contact Cisco Managed Services to obtain a service request for implementing SSO. The service is offered as a convenience and does not change the scope of the SSO integration; the service is an integration and configuration of the Web Conferencing product, not a customization of the product code.

Customers must first implement SSO software integrations on test or lab servers and confirm that the integrated systems work, including Web Conferencing features and operations.

Customers are responsible for ensuring stability of integrated Web Conferencing-SSO systems, including communicating with SSO software vendors for the following reasons:

To obtain necessary fixes and support.

To troubleshoot functional problems and technical problems, including crashes triggered by the SSO package.

SSO software often includes a web-server extension, called the IIS ISAPI extension or filter. Web Conferencing installs and uses four IIS extensions. Any incompatibility between an SSO software extension and the Web Conferencing extensions can make IIS non-functional or unstable. Any crash of the SSO IIS extension can cause IIS to crash and can generate a full Web Conferencing outage, resulting in a full system restart, termination of in-progress meetings, and disconnection of web-conferencing users. In addition, any memory leak in the SSO package or module can make IIS or the whole server unstable.

Although SSO software integration is productized for the Web Conferencing system, any changes in overall configuration, including Web Conferencing upgrades and SSO package upgrades, can potentially break integrated Web Conferencing-SSO systems.

Terms of Support for Single Sign-On Software Integration

Customers must inform Cisco TAC that their Cisco Unified MeetingPlace Web Conferencing servers have third-party single sign-on (SSO) packages installed and configured with Web Conferencing when opening a service request for Web Conferencing, Cisco Unified MeetingPlace for Outlook, or Cisco Unified MeetingPlace for Lotus Notes.

Customers must be able to provide SSO integration details upon request. Inability to provide details can result in Cisco TAC not being able to proceed with service requests.

If a service request is about troubleshooting the SSO integration, Cisco TAC can review the logs and identify whether the problem is on the SSO side or the Web Conferencing side. If the problem is on the SSO side, information will be provided to customers, so they can further troubleshoot with their SSO vendors.

If the service request is about troubleshooting a Web Conferencing problem that does not seem to be connected to the SSO integration, Cisco TAC will proceed per the normal support process. If Cisco TAC discovers that the SSO integration plays a role in the problem, information will be provided to customers, so they can further troubleshoot with their SSO vendors.

If Cisco TAC believes the problem is triggered by an SSO package, Cisco TAC can require customers to disable the SSO package to troubleshoot further.

Microsoft Debug Diagnostic tool, also called DebugDiag, may be required for troubleshooting IIS crashes and memory leaks to determine whether the problems are produced by the SSO package.

Caveats

This section lists Severity 1, 2, and 3 caveats.

You can find the latest caveat information for Cisco Unified MeetingPlace Web Conferencing version 5.4(156)—in addition to caveats of any severity for any release—by using Bug Toolkit, an online tool available for customers to query defects according to their own needs. Bug Toolkit is available at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. For information on using Bug Toolkit, see the "Using Bug Toolkit" section.


Note To access Bug Toolkit, you must be logged on to Cisco.com as a registered user.


This section contains caveat information for Web Conferencing Release 5.4(156) only. Refer to the release notes of the applicable version for caveat information for earlier versions of Web Conferencing. Release notes for all versions of Web Conferencing are available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_release_notes_list.html.

Open Caveats—Release 5.4(156)

(Caveats are listed in order by severity, then by component, then by caveat number.)

Table 1 Cisco Unified MeetingPlace Release Web Conferencing 5.4(156) Open Caveats 

Caveat Number
Severity
Component
Description

CSCsd75521

1

data-conf-dcl

MPWeb gwsvc.exe crash in cgpiapi!CGPIInitCB

CSCsg32607

1

data-conf-dcl

Perfmon counter # of users in dataconf not decreased, triggers outage

CSCse43610

1

web

MPweb home page reports agent not available, try again later

CSCsg44455

1

web

MPagent does not restore audio server connection after network glitch

CSCsc07507

2

web

Audio service crash in WM Encoder (DirectX) - quartz.dll

CSCsg95089

2

web

Replication service Error 12459: :[12459] Login failed

CSCsh04187

2

web

Participant list performance issue in large meetings

CSCsf19877

3

data-conf-dcl

meeting console crash in AppHostSystem.InitThisApp

CSCsf21907

3

mp-docs-web

Mac Safari does not show video outdial box

CSCsd73539

3

web

Attachments with diacritics in the title do not convert on escalate

CSCsd89495

3

web

Unable to attend meetings using click to attend link

CSCsd97069

3

web

Mac user with permissions participant/audience can share

CSCse47416

3

web

Web Conf Failed to Run

CSCse47488

3

web

Participant Properties window behaves erratically

CSCse60810

3

web

Safari stuck at checking browser settings

CSCse81736

3

web

Reference Center of the Web 5.4 release includes info of Web 5.3 release

CSCse86104

3

web

Closing meeting room browser window prevents showing correct speaker

CSCse92560

3

web

Reoccurrence option in the New Meeting page incorrect tab focus

CSCse92623

3

web

Safari on Mac hangs if user closes Meeting Room without closing Share

CSCse92654

3

web

Time Zone&MeetingCategor label is not read by the screen reader Account

CSCse93347

3

web

Reservationless meeting from Welcome page

CSCsf10823

3

web

Recurring mtg rescheduled with incorrect time/change time to past/future

CSCsf23204

3

web

Can't schedule video mtg during first 15 min Vanity ID set to No

CSCsf98987

3

web

Firefox 1.5 with Sun Java 1.4 passed browser test but only gets WebShare

CSCsg15320

3

web

Mute-all from phone needs to mute each of the video participants

CSCsd96094

 

web

MP Web needs to return video codec/bandwidth to server during part join


Resolved Caveats—Release 5.4(156)

(Caveats are listed in order by severity, then by component, then by caveat number.)

Table 2 Cisco Unified MeetingPlace Release Web Conferencing 5.4(156) Resolved Caveats 

Caveat Number
Severity
Component
Description

CSCsh39366

1

data-conf-dcl

Gwsvc crash in VGPShadowDesktop::drawVGPScreenData + 000003A8

CSCse89905

1

web

MP Web server Crashes on Logging Problem when Entering Meeting Room

CSCsf27989

1

web

MPX crash in function C_LocalIO::Parse

CSCsg08947

1

web

Data conference resources not released for continuous meetings

CSCsg14346

1

web

IIS crash - WebPolling Pie Chart access violation

CSCsg87990

1

web

MPAgent DC thread spinning after services restart, data conf outage

CSCsh04865

1

web

Further mtg details page optimization - reduce calls for invited servers

CSCsh27847

1

web

Remove the DCMS master scheduler

CSCsh43071

1

web

MPAgent crash in CQueryStringEnumeration::nextElement

CSCsh73557

1

web

Data conferencing inactive after MP server restart

CSCsh73624

1

web

IIS/MPX crash in mpx!ProcessCookies+d0

CSCsh86095

1

web

WebConnect results are not displayed for 'system2'

CSCsh91554

1

web

Access Denied error when attending external meetings

CSCsf09384

2

data-conf-dcl

WebAPI sometimes takes 15 seconds to respond - performance impact

CSCsf23154

2

data-conf-dcl

Application sharing slowness - HTTPS disconnections

CSCsg07167

2

data-conf-dcl

Error: Timeout while connecting to CGPI API for conference XXX

CSCsg69358

2

data-conf-dcl

Error: Timeout while connecting to CGPI API for conference XXX - #2

CSCsh66762

2

data-conf-dcl

Meeting room crash on Vista / IE7

CSCse54954

2

web

MeetingPlace Web Copy/New Meeting Enable/Disable for past Meetings

CSCse86920

2

web

Web Calendar does not show all dates

CSCsf17194

2

web

DC events processing bottleneck - part list and join meeting perf impact

CSCsg15317

2

web

Video user disconnected from the conference when meeting room closed

CSCsg51218

2

web

Meeting room froze in a meeting with more than 100 participants

CSCsg70422

2

web

Web meeting details page takes too much time to process under heavy load

CSCsg96787

2

web

Error: Pushing observer event X for conf Y on queue failed because full

CSCsg99923

2

web

Meeting folders not purged - saved.ant file remains

CSCsh04852

2

web

Error: Pushing DC event X for conf Y on queue failed because full

CSCsh11818

2

web

MPX memory leak in getPoolThread when server is busy or at capacity

CSCsh55608

2

web

Increase the load balancer granularity

CSCsh73800

2

web

Warning: Unable to eject client with participant ID

CSCsh86890

2

web

GUIDWebID is lowercase in Windows registry

CSCsi02332

2

web

CTA link from backend notifications broken - when MPVideo misconfigured

CSCsi02574

2

web

Repl Svc keeps going through Import Terminal process on every minute

CSCsi06146

2

web

Participant list does not display until one new event comes in

CSCsi11190

2

web

Meeting console billing level feature broken

CSCsg03911

3

data-conf-dcl

Handle leak in MPAgent - recorderapi!RecorderAPI::startConnection+100

CSCsg31078

3

data-conf-dcl

Slave database PastConferenceTable keeps growing - need to purge records

CSCse42283

3

mp-docs-web

Web connect invocation with video terminals

CSCse42375

3

mp-docs-web

Unnecessary error in log for non-video web server

CSCsf21907

3

mp-docs-web

Mac Safari does not show video outdial box

CSCsa27414

3

web

Unmute Me button should be disable on Lecture style Video mtg

CSCsd86752

3

web

Error: [9218 ] Not found when scheduler's profile deleted

CSCse02742

3

web

Mute-all needs to mute each of the video participants

CSCse55188

3

web

When deleting meeting recordings from MP Web, mp3's do not get deleted.

CSCse55208

3

web

The .cpg file remains on web server if played previously.

CSCse58899

3

web

past meeting updates when I expected a new meeting

CSCse60510

3

web

Meeting Category with apostrophe gives SQL errors in log

CSCse73629

3

web

Can't update terminals if video on external

CSCse75367

3

web

Character space before .ppt filename prevents slide conversion

CSCse81955

3

web

Missing strings 17312 and 17311 in all languages other than English

CSCse86103

3

web

Web connect tries to modify existing meeting

CSCse87227

3

web

Scheduling video mtg on external server with non-default service code

CSCse92434

3

web

Incorrect locations check box's labels on the New Meeting page

CSCse92666

3

web

The Video conferencing options check box label is not read by the screen

CSCse92690

3

web

Missing Alt tags on images

CSCsf01733

3

web

Trust External Authentication does not work for SAP Portal

CSCsf09536

3

web

Video scheduling allowed when Allow Video Scheduling is FALSE

CSCsf31687

3

web

mpagent to audio API needs to pass User ID during Delete operation

CSCsg03617

3

web

'Mute All' menu item not available in case of only video participants

CSCsg15455

3

web

Meeting for video users doesn't extended

CSCsg18348

3

web

Error message during reschedule of recurring meeting with video

CSCsg26831

3

web

Help files are missing for Spanish and some files for other languages

CSCsg31325

3

web

Meeting room loading timeout is too aggressive for high load servers

CSCsg32750

3

web

Memory leak in MPX when server at capacity condition is hit

CSCsg56563

3

web

Pie Chart not display the % legend on the Flash 7

CSCsg56566

3

web

New poll chart with Firefox

CSCsg77336

3

web

Web client identification problems during change of IP address

CSCsg81214

3

web

Roster information is retrieved from MP Server when new part joins

CSCsh13901

3

web

Video Warning when scheduling continuous meeting without video resources

CSCsh21033

3

web

multiserver reoccurring meetings not getting created correctly

CSCsh39154

3

web

Conference list optimization

CSCsh39994

3

web

Sun Java 1.4.2_10 and 11 has GDI leak, to be excluded in browser test

CSCsh43123

3

web

Support 150 participants in participant list

CSCsh66357

3

web

Participant list flashes when active speaker changes

CSCsh73672

3

web

TBB request from MPOL is broken in MSM deployment

CSCsh94871

3

web

Restricted meeting patterns is not functioning.

CSCsh95927

3

web

Could not find partID error

CSCsh99332

3

web

Replication Svc crashes when there's a failure in Import Terminals

CSCsi01111

3

web

Web conferences admin UI displays future meetings


Using Bug Toolkit

To access Bug Toolkit, you need an Internet connection, web browser, and Cisco.com user ID and password. For more detailed information on using Bug Toolkit, click Help in any Bug Toolkit window.

To Use Bug Toolkit


Step 1 Open your web browser and go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.

Step 2 Click the Launch Bug Toolkit link.

Step 3 To look for information about a specific caveat, enter the ID number in the Enter Known Bug ID field.

To view all caveats for a Cisco Unified MeetingPlace component, go to the "Search for Bugs in Other Cisco Software and Hardware Products" section, and enter meetingplace in the Product Name field.

Step 4 In the list, select Cisco Unified MeetingPlace, then click Next.

Step 5 On the Cisco Unified MeetingPlace search page, set options to limit your search results. You can choose any or all of the available options:

a. Choose the applicable Cisco Unified MeetingPlace version:

Choose the major version for the major releases. A major release contains significant new features, enhancements, architectural changes, and/or defect fixes.

Choose the revision for more specific information. A revision (maintenance) release primarily contains defect fixes to address specific problems, but it may also include new features or enhancements.

b. Choose the applicable features or components. Make your selection from the Available list and click Add to place your selection in the Limit Search To list.

c. Enter keywords for which to search caveat titles and descriptions.


Note To make queries less specific, use the All wildcard for the major version/revision, features/components, and keyword options.


d. Choose the applicable advanced options:

Bug Severity—The default specifies severity levels 1 through 3.

Bug Status Group—Check the Fixed check box for resolved caveats.

Release Note Enclosure—The default specifies Valid Release Note Enclosure.

Step 6 Click Next. Bug Toolkit returns a list of caveats.


Note You can modify your results by submitting another query and using different criteria. You can also save your query for future use.



Documentation Updates

Errors

This section lists errors in the current Cisco Unified MeetingPlace Web Conferencing documentation and gives corrected information. The correct information will be incorporated in a future documentation release.

Configuration Guide for Cisco Unified MeetingPlace Web Conferencing: Prerequisites for Configuring WebConnect

The sixth bullet in the "Prerequisites for Configuring WebConnect" section in the "Configuring WebConnect" chapter of the Configuration Guide for Cisco Unified MeetingPlace is incorrect. The correct text for the bullet is as follows:

If you use Cisco Unified MeetingPlace Video Integration, and a single MCU is shared among sites, the Video Integration can be installed on the web servers at only one site. If each site has its own MCU, the Video Integration can be installed on web servers at each site. In either case, the Cisco Unified MeetingPlace Audio Server at each site must be licensed for video.

In the "Prerequisites for Configuring WebConnect" section in the "Configuring WebConnect" chapter of the Configuration Guide for Cisco Unified MeetingPlace add the following requirement:

You must use Cisco Unified MeetingPlace Directory Services for synchronizing user profiles.

Configuration Guide for Cisco Unified MeetingPlace Web Conferencing: Prerequisites for Configuring Cisco Unified MeetingPlace for Cisco Unified IP Phone

The fourth bullet in the "Prerequisites for Configuring Cisco Unified MeetingPlace for Cisco Unified IP Phone" section in the "Configuring Cisco Unified MeetingPlace for Cisco Unified IP Phone" appendix of the Configuration Guide for Cisco Unified MeetingPlace is incorrect. The correct text for the bullet is as follows:

The only supported authentication method for Cisco Unified MeetingPlace for Cisco Unified IP Phone is the Cisco Unified MeetingPlace Directory and Web Page Form for login method. See the "About MeetingPlace Authentication" section on page 4-4 for information about authentication methods.

Multiple Guides: Cisco Policy for Use of Third-Party Software and Security Updates

In the "Terms of Use" section in the "Introducing Cisco Unified MeetingPlace Web Conferencing" chapters of the Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.4 and the Configuration Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.4, disregard the policy section titled "Cisco Policy for Use of Third-Party Software and Security Updates."

For information on supported third-party software, see the "Compatibility Information" section.

For system requirements, refer to the "Requirements for Cisco Unified MeetingPlace Web Conferencing 5.4" section of System Requirements for Cisco Unified MeetingPlace Release 5.4 at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html.

CPU Spikes When Running Services

Running some services, such as MPAgent, can use as much as 90 percent of your CPU. Fortunately, these services run at a low priority so the CPU spikes do not impact important system functions.

Changes

This section lists changes to the current Cisco Unified MeetingPlace Web Conferencing documentation. The changed information will be incorporated in a future documentation release.

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing and Configuration Guide for Cisco Unified MeetingPlace Web Conferencing: Some Procedure Steps Can Be Ignored

Because of structural changes in Web Conferencing 5.4(156) (see the "Technical Changes with Release 5.4(156)" section), the following steps in procedures throughout the Installation and Upgrade and Configuration guides for Web Conferencing can be ignored:

All steps involving the creation, deletion, or modification of the registry keys located in HKEY_LOCAL_MACHINE\Software\Data Connection\Admin. (These keys were used for the connection to the MPWEB-Slave SQL database and for load balancing configuration.)

All steps involving the access, configuration, backup and restore of the MPWEB-Slave (also referred to as MPWEB-Slave-#### database), as this database no longer exists. (If the database still exists after Web Conferencing 5.4(156) has been installed and started, the SQL credentials that you are using may not have sufficient privilege for the Web Conferencing master service to drop this database. In that case, a warning message in the log may invite a SQL administrator to drop this database manually.)

All steps involving the presence or installation of the Sun Java Runtime Environment on the Web Conferencing server.

All steps involving the Jenga, JengaTest, Servlet, or WEBI components.

Troubleshooting Information

Refer to the "Troubleshooting Cisco Unified MeetingPlace Web Conferencing" chapter of the Configuration Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.4 at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_installation_and_configuration_guides_list.html.

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html