Administration Guide for Cisco Unified MeetingPlace for Microsoft Outlook Release 5.4
Using Cisco Unified MeetingPlace for Outlook
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Using Cisco Unified MeetingPlace for Outlook

Table Of Contents

Using Cisco Unified MeetingPlace for Outlook

About Scheduling Meetings

Setting Up Outlook to Schedule Cisco Unified MeetingPlace Meetings

Scheduling a Cisco Unified MeetingPlace Meeting from Outlook

Scheduling a Recurring Meeting

Scheduling a Reservationless Meeting

Scheduling a Continuous Meeting

Rescheduling Meetings and Changing Meeting Details

Cancelling Meetings

Disassociating Meetings

About Scheduling Meetings on Behalf of Other Users

About Attending Meetings

Joining a Meeting By Clicking the Link in the Meeting Notification

Joining a Voice or Video Conference

Joining a Meeting by Using the MeetingPlace Tab

Saving Meeting Notifications in an E-Mail Inbox

Working Offline in Microsoft Outlook

Upgrading Cisco Unified MeetingPlace for Outlook Client Software


Using Cisco Unified MeetingPlace for Outlook


This chapter is presented as information for end users. This information is also available in Help, which is accessible from the Cisco Unified MeetingPlace scheduling and notification forms. In either form, click the MeetingPlace tab to see the Help link. Also, a printable Quick Start Guide for end users is available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_user_guide_list.html.

Information in this chapter that is specifically for system administrators is identified as such.

See the following sections:

About Scheduling Meetings

About Scheduling Meetings on Behalf of Other Users

About Attending Meetings

Saving Meeting Notifications in an E-Mail Inbox

Working Offline in Microsoft Outlook

Upgrading Cisco Unified MeetingPlace for Outlook Client Software

About Scheduling Meetings

Schedule Cisco Unified MeetingPlace meetings from Microsoft Outlook by using the same form that you use to schedule other appointments, events, and meetings.

In order to complete the scheduling process, your Outlook client must be connected through your company network to the Microsoft Exchange e-mail server. For information about connecting to the e-mail server, see Microsoft Outlook Help. To set up meetings while you are working offline, then complete the scheduling process when you connect, see the "Working Offline in Microsoft Outlook" section.

Setting Up Outlook to Schedule Cisco Unified MeetingPlace Meetings

In order for you to schedule Cisco Unified MeetingPlace meetings from Outlook, the Cisco Unified MeetingPlace for Outlook client software must be installed on your computer and the MeetingPlace tab must appear when you create a new meeting request in Outlook. This tab gives access to the Cisco Unified MeetingPlace scheduling form.

To see if the MeetingPlace tab is present, open your Outlook calendar and double-click a time. The MeetingPlace tab should appear along the top with the other tabs.

For system administrators: If the MeetingPlace tab is not visible, see the "Distributing and Installing the Cisco Unified MeetingPlace for Outlook Client" section on page 2-11.

Scheduling a Cisco Unified MeetingPlace Meeting from Outlook

When you schedule a Cisco Unified MeetingPlace meeting, Cisco Unified MeetingPlace may prompt you for your user ID and password.

To Schedule a Meeting


Step 1 Open your Outlook calendar and double-click a time. The scheduling form opens.

Step 2 Click the MeetingPlace tab. A progress bar displays until the MeetingPlace tab opens.

Step 3 Check the Make This a MeetingPlace Meeting check box.

Step 4 If you want to schedule a reservationless meeting, see the "Scheduling a Reservationless Meeting" section.

Step 5 Enter the meeting details. Parameters are defined in the following table. For system administrators: By default, these fields are populated with Cisco Unified MeetingPlace profile values of the user.

For
Do This

Date

Enter the date of the meeting.

Time

Enter the meeting start time.

Duration

Enter the number of minutes the meeting will last.

Frequency

Enter how often the meeting will occur: once, daily, weekly, biweekly, monthly by date, monthly by day of week, weekdays, or continuous.

If you choose an option other than Once or Continuous, see the "Scheduling a Recurring Meeting" section.

Only system administrators can schedule Continuous meetings.

# of Occurrences

If you chose a Frequency option other than Once or Continuous, enter the number of times the meeting will recur. For example, if the Frequency parameter is set to Weekly, enter the number of weeks that this meeting will recur.

Meeting Name

Enter the name of the meeting. If you do not enter a meeting name, Cisco Unified MeetingPlace automatically enters your last name (the last name of the scheduler.)

Meeting ID

(Optional) Enter an easy to remember meeting ID. This can include letters or numbers. However, only numbers will appear in meeting notifications, based on the letter-to-number correlations on a phone keypad.

For system administrators: If Allow Vanity ID is disabled on the Cisco Unified MeetingPlace audio server, this option is unavailable.

If you do not enter a meeting ID, Cisco Unified MeetingPlace generates one automatically.

Enable Recording

Choose Yes if you want the audio part of this meeting to be recordable.

# of Callers

Enter the number of audio participants you expect to attend this meeting. A room-based speaker system counts as a single caller.

# of Video Callers

Enter the number of video callers you expect to attend this meeting. A room-based video system counts as a single caller. Each video caller includes audio.

For system administrators: This option appears only if your Cisco Unified MeetingPlace system is licensed for Cisco Unified MeetingPlace Video Integration and the user profile is enabled for video conferencing.

Billing Code

Enter a billing code if you have one. If not, leave this item blank.

For system administrators: If your organization does not use billing codes, we recommend that you hide this option. For more information, see Chapter 6, "Customizing the Scheduling and Notification Forms."

Allow Internet Access

If you want to allow people outside your organization's network to participate in this meeting, choose Yes. For system administrators: This meeting will be held on the Cisco Unified MeetingPlace Web Conferencing server in the DMZ.

To make this meeting available only to people inside your organization, choose No. For system administrators: This meeting will be held on the internal Cisco Unified MeetingPlace Web Conferencing server.

For system administrators: This option is available only if your Cisco Unified MeetingPlace system is configured in a DMZ configuration.

For system administrators: If all of the following situations are true, meeting schedulers must set this option to Yes:

Your Cisco Unified MeetingPlace system is configured for DMZ (external) access.

Your system includes Cisco Unified MeetingPlace Video Integration.

The Video Integration software is installed on your external Cisco Unified MeetingPlace Web Conferencing server.

Video conferencing is required for this meeting (even if all video participants will be internal participants).

If Cisco Unified MeetingPlace Video Integration software is deployed behind the firewall, external participants can join a video conference only if they are using ISDN video endpoints.

Cisco Unified MeetingPlace Server

Choose the Cisco Unified MeetingPlace audio server that will host this meeting.

For system administrators:

If your Cisco Unified MeetingPlace system has only one audio server, we recommend that you hide this option. For more information, see Chapter 6, "Customizing the Scheduling and Notification Forms."

The servers listed are those entered on the Tools > Options > MeetingPlace tab. This tab is populated by the client setup setup.exe file, or can be populated manually.

Try Only This Site appears only in WebConnect configurations, and prevents rollover. By default, if the meeting cannot be scheduled on the selected site, rollover follows the standard rollover map. For information about WebConnect, see the documentation for Cisco Unified MeetingPlace Web Conferencing.


Step 6 If you see a link to Check Availability, click this link to ensure that the requested time, duration, meeting ID, recording space, and number of ports for the attendees that you have invited are available on the Cisco Unified MeetingPlace Audio Server.

The Check Availability feature is not accurate when you schedule a meeting that will start within 30 minutes.

You cannot schedule a recurring meeting unless all meetings in the series can be scheduled without conflict.

Step 7 In the Check Availability dialog box, you can do the following:

To
Do This

Display more information about a conflict.

Click the magnifying glass icon.

Choose an available meeting time and return to the main meeting scheduling page.

Click Select.

Check availability according to a new set of parameters.

Modify meeting parameters and click Go.

See availability for the 12 hours preceding or following the time you have currently entered.

Click Prev or Next.

Return to the main scheduling page without making changes.

Click Close. (You may need to scroll down to see this option.)


Step 8 To set additional Cisco Unified MeetingPlace settings, click Advanced Settings. The default options are described in the following table. For system administrators: For more options, see Chapter 8, "Customizing the Scheduling Forms (Advanced)."

Parameter
Describes
Options

Entry Announcement

Whether or not attendees are announced when they enter the meeting.

Beep + Name, Beep Only, or Silent.

Departure Announcement

Whether or not attendees are announced when they exit the meeting.

Beep + Name, Beep Only, or Silent.

Password Required

Whether a password is required to enter the meeting.

Yes, No.

If your Cisco Unified MeetingPlace system includes video conferencing, and you schedule a meeting that includes video conferencing, and you choose Yes for this option, then video participants must access the video conference by outdialing from Cisco Unified MeetingPlace Web Conferencing (they cannot dial in from their endpoints.) See the Cisco Unified MeetingPlace Web Conferencing Help for instructions on accessing the video conference from inside the web conference.

Meeting Password

The password required to enter the meeting.

If you chose Yes in the Password Required parameter, enter your password here. This information is sent to invited attendees in the meeting notification.

Publicly listed meeting

Whether this meeting is searchable from Cisco Unified MeetingPlace Web Conferencing.

Yes. This is a public meeting and is searchable in Cisco Unified MeetingPlace Web Conferencing.

No. This meeting is only displayed to invited attendees or those who know the meeting ID.

Who Can Attend Meeting

Determines who is permitted to attend this meeting.

MeetingPlace Profile Users. A valid profile user ID and password are required to access this meeting.

If your Cisco Unified MeetingPlace system includes video conferencing and you schedule a meeting that includes video conferencing, and you choose this option, video participants must access the video conference by outdialing from Cisco Unified MeetingPlace Web Conferencing (they cannot dial in from their video endpoints.) See the Cisco Unified MeetingPlace Web Conferencing Help for instructions on accessing video conferences from Cisco Unified MeetingPlace Web Conferencing.

Anyone. The meeting is not limited to profiled users. Guests may attend.

Who can access MeetingNotes

Determines who will have access to any attachments or recordings from this meeting.

MeetingPlace Profile Users. A valid profile user ID and password are required to access MeetingNotes.

Anyone. Profile and user ID are not required to access MeetingNotes.

None. No one can access MeetingNotes.


Step 9 To invite attendees, click the Scheduling tab (or the Attendee Availability tab), then enter attendee names in the All Attendees column.

Step 10 If you need to include a message or a physical location for your meeting (such as a room number or building), or change reminders or other standard Outlook appointment settings, click the Appointment tab and enter the information.

Step 11 When you finish, click Send.

If you are scheduling a video conference and you receive an error message to set Allow Internet Access to either Yes or No, do one of the following:

Return to the scheduling form, click Advanced Settings and choose Yes or No according to the instruction in the error message. You can optionally require and include a password. Then click Send.

If you do not want to change the Allow Internet Access setting, you can choose not to include video conferencing in your meeting. To do this, return to the scheduling form, enter 0 for # of Video Callers, then click Send.

The meeting is scheduled on Cisco Unified MeetingPlace audio server, meeting notifications are sent to the invitees, and the meeting details automatically populate your Outlook calendar.

If you decide later that you do not require Cisco Unified MeetingPlace resources for this meeting, see the "Disassociating Meetings" section.


Scheduling a Recurring Meeting

Cisco Unified MeetingPlace meetings can be one time only or recurring meetings. Recurring meetings can be scheduled to recur daily, weekly, biweekly, monthly by date, monthly by day of week, or every weekday.

For step-by-step instructions to schedule any meeting, including a recurring meeting, see the "Scheduling a Cisco Unified MeetingPlace Meeting from Outlook" section.

Remember the following points about recurring meetings:

Avoid setting recurrence patterns for Cisco Unified MeetingPlace meetings by clicking the Recurrence... button from the toolbar of the Outlook form. Not all options available from this button are available in Cisco Unified MeetingPlace for Outlook.

You cannot schedule a recurring meeting series until all meetings in the series can be scheduled without conflict. Use the Check Availability function described in the "Scheduling a Cisco Unified MeetingPlace Meeting from Outlook" section to identify an available time slot.

To view a list of the meetings in an existing recurring series, double-click a meeting in the calendar, click Open the Series and OK, then click the MeetingPlace tab. Click a meeting in the list to view details. To change meeting parameters, see the "Rescheduling Meetings and Changing Meeting Details" section.

Scheduling a Reservationless Meeting

A reservationless meeting does not need to be scheduled in advance. A reservationless meeting starts as soon as it is attended, and users can schedule a reservationless meeting at any time. For any reservationless meeting, the meeting ID is the profile number of the scheduler.

Reservationless meetings are not available on all Cisco Unified MeetingPlace systems. For system administrators: Reservationless meetings are a separate option in Cisco Unified MeetingPlace systems. For information, see the "Configuring Cisco Unified MeetingPlace for Outlook for Reservationless Meetings" section on page 3-10.

If your Cisco Unified MeetingPlace system is configured for both video conferencing and reservationless meetings, the following caveats apply:

You cannot schedule video conference ports with reservationless meetings. However, participants may be able to initiate video conferencing on an ad-hoc basis.

If your system allows people outside your corporate firewall to attend meetings, then your profile setting for the Allow Internet Access parameter may determine whether you can schedule reservationless meetings that include participants outside the firewall, or whether your can schedule reservationless meetings that can include video conferencing.For system administrators: For important information about DMZ configurations with reservationless meetings and video conferencing, see the Administration Guide for Cisco Unified MeetingPlace Video Integration.

See the following table for reservationless meeting options.

Field
Value for Reservationless Meetings

Password Required

No.

Cisco Unified MeetingPlace ignores any password you enter.

Who Can Attend

Anyone.

Who Can Access MeetingNotes

Anyone.

Publicly Listed Meeting

Depends on a setting configured in the user profile of the meeting owner.

Allow External Web Participants

Depends on a setting configured in the user profile of the meeting owner.


To Schedule a Reservationless Meeting


Step 1 Open your Outlook calendar and double-click on the time you want to start your meeting. The scheduling form opens.

Step 2 Click the MeetingPlace tab. A progress bar displays until the MeetingPlace tab opens.

Step 3 Check the Use My Reservationless ID check box. This automatically sets the meeting as a Cisco Unified MeetingPlace meeting and disables nonapplicable fields and options, including all fields in the Advanced Settings tab.

Step 4 Set the meeting details, such as the date, time, duration, frequency, and name of the meeting.

Step 5 To invite attendees, go to the Scheduling tab (or the Attendee Availability tab), then enter attendee names in the All Attendees column.

Step 6 If you need to include a message or a physical location for your meeting (such as a room number or building), or change reminders or other standard Outlook appointment settings, click the Appointment tab and enter the information.

Step 7 When you finish, click Send.


Scheduling a Continuous Meeting

A continuous meeting is always in session and available to attendees. Resources are reserved 24 hours a day, 7 days a week. This is useful if, for example, an all-day meeting is planned and users will leave the meeting to take breaks. For information about continuous meetings, see the documentation for Cisco Unified MeetingPlace Audio Server.

Only users with Cisco Unified MeetingPlace system manager (system administrator) permissions can schedule or delete continuous meetings.

To Schedule a Continuous Meeting


Step 1 Open your Outlook calendar and double-click a time. The scheduling form opens.

Step 2 Click the MeetingPlace tab.

Step 3 Check the Make This a MeetingPlace Meeting check box, then fill in the meeting details, such as the meeting ID, the number of locations, and a MeetingPlace Audio Server for this meeting. Continuous meetings cannot be recorded.

Step 4 For Frequency, choose Continuous. Choosing this option sets your meeting start time to "now," and your meeting end time in the future. The Show Time As property changes to Free to ensure that the meeting does not block time in the calendars of your users.

Step 5 Click the Advanced Settings tab for advanced options and the Scheduling tab to invite attendees.

Step 6 If you need to include a message or a physical location for your meeting (such as a room number or building), or change reminders or other standard Outlook appointment settings, click the Appointment tab and enter the information. Make no changes to the start or end time of the meeting.

Step 7 When you finish, click Send.


Rescheduling Meetings and Changing Meeting Details

You can reschedule and modify parameters for single-occurrence and recurring meetings that you have scheduled. You cannot reschedule continuous meetings.

If you need to change or reschedule a recurring meeting, note the following:

When you modify recurring meetings, the Check Availability function is not available. Instead of changing the original recurring meeting, you can schedule a new recurring meeting, then delete the original meeting series.

When you reschedule a recurring meeting series, any exceptions are lost. For example, if you rescheduled one meeting in the series for a different time of day, the change to that occurrence will not be retained.

If you need to change or reschedule a reservationless meeting, note the following:

You cannot change a standard scheduled Cisco Unified MeetingPlace meeting to a reservationless meeting.

You cannot change a reservationless meeting to a standard scheduled Cisco Unified MeetingPlace meeting.

You can reschedule a reservationless meeting.

To Reschedule or Modify Parameters for a Meeting


Step 1 In your Outlook calendar, double-click the meeting you want to change. If the meeting is a recurring meeting, do one of the following:

To reschedule one of the meetings in the series, click Open This Occurrence.

To reschedule all future meetings in the series, click Open the Series.

Step 2 Click the MeetingPlace tab.

Step 3 Click Meeting Settings.

Step 4 Modify meeting details as desired.


Note Check Availability is not available when rescheduling a recurring meeting.


Step 5 When you finish, click Send Update to send updated notifications to meeting invitees.


Cancelling Meetings

To Cancel a Meeting


Step 1 In your Microsoft Outlook calendar, right-click the meeting entry and choose Delete.

Step 2 If prompted, choose cancellation options, then click OK.


Disassociating Meetings

If you no longer require Cisco Unified MeetingPlace resources for a meeting you have scheduled, you can disassociate Cisco Unified MeetingPlace from that meeting.

You cannot disassociate an entire series of recurring meetings from Cisco Unified MeetingPlace in a single operation, but you can disassociate individual meetings in the series by using separate operations. Disassociate one or more instances of the meeting, or cancel and reschedule the meeting as a meeting that does not include Cisco Unified MeetingPlace.

To Disassociate Cisco Unified MeetingPlace Resources From a Single Meeting or Occurrence


Step 1 In your Outlook calendar, double-click the meeting you want to disassociate.

Step 2 If the meeting is an instance of a recurring meeting, click Open This Occurrence when prompted.

Step 3 Click the MeetingPlace tab.

Step 4 Click Meeting Settings.

Step 5 Uncheck the Make This a MeetingPlace Meeting check box.

Step 6 Click Send Update to notify meeting invitees of the change.


About Scheduling Meetings on Behalf of Other Users

If you are a delegate for one or more other users, you can set up meetings on behalf of other users by using Cisco Unified MeetingPlace for Outlook. Note the following considerations when you act as a delegate:

The users on whose behalf you schedule meetings must also have the Cisco Unified MeetingPlace for Outlook client software installed.

The users on whose behalf you schedule meetings must have all personal information entered in Outlook on the Tools > Options > MeetingPlace tab. Otherwise, your settings (for example, your callback number) will appear when the user opens the meeting.

If you change your password after scheduling a meeting on behalf of a user, the following limitations apply:

The user cannot reschedule the meeting without entering your new password. If the user does not enter the new password, the user can still attend the meeting.

The user cannot delete the meeting without entering your new password.

The user cannot reschedule the meeting in the calendar by dragging and dropping the meeting.

If your password has expired but has not yet been changed after scheduling a meeting on behalf of a user, the following limitations apply:

You cannot reschedule the meeting in the calendar by dragging and dropping the meeting.

If the first meeting you open after your password expires is a meeting you scheduled on behalf of a user, you will be prompted to enter a new password, but the password you enter will not be retained. You must open a meeting on your calendar and change the password to prevent this issue.

The user cannot reschedule the meeting. The user can still attend the meeting.

The user cannot delete the meeting.

Reservationless meetings will use your reservationless ID. Only you can bring the meeting to order.

Meetings that you set up will appear in the calendar in the language that you are configured to use.

About Attending Meetings

Meeting notifications arrive in your e-mail inbox. After you accept a notification, the meeting notification appears in your Microsoft Outlook calendar. To keep a copy of the meeting in your inbox, see the "Saving Meeting Notifications in an E-Mail Inbox" section.

You can click a link in this e-mail message to join the meeting. Some notifications also include a MeetingPlace tab that includes information needed to join the meeting.

For reservationless meetings that were scheduled from other Cisco Unified MeetingPlace interfaces (for example, Cisco Unified MeetingPlace Web Conferencing or MeetingTime), you will not receive an e-mail notification.

Joining a Meeting By Clicking the Link in the Meeting Notification

One way to attend a Cisco Unified MeetingPlace meeting from Microsoft Outlook is to click the hypertext meeting link in the meeting notification.

For system administrators: In multiserver meetings, the web conference is hosted from the primary server, and local (secondary server) participants are redirected to the web conference on the primary server. The click to attend link in meeting notifications takes users to their local web servers first; then, when they click the button to join the Web conference, they enter the web conference hosted on the primary Cisco Unified MeetingPlace Web Conferencing server.

To Attend a Meeting by Using a Click-to-Attend Link


Step 1 Double-click the entry in your Outlook calendar.

Step 2 If the notification is to a recurring meeting series, choose Open This Occurrence at the prompt.

Step 3 After the meeting notification opens, join the meeting by clicking the link indicated in the meeting notification.

Do not try to attend a meeting before its scheduled time. If you join the meeting early, you may have to wait in a waiting room until the meeting scheduler arrives.

Your web browser opens and brings you to the Cisco Unified MeetingPlace Web Conferencing login page, or to the meeting room if you have previously clicked Remember Me on the login page.

Step 4 If necessary, sign in.

If you see Security Warnings requesting permission to install and run Cisco Unified MeetingPlace components, click Yes to all.

The meeting room appears in your web browser.

For complete information about attending meetings by using Cisco Unified MeetingPlace Web Conferencing, see the Cisco Unified MeetingPlace Web Conferencing Help.


Joining a Voice or Video Conference

If the Cisco Unified MeetingPlace system in your organization does not include video conferencing, you will not see video conferencing information.

There are several ways to join a voice or video conference. You can join from the Current Meeting page, or from within the meeting room.

To Join a Voice or Video Conference From Inside a Meeting Room


Step 1 If you will join using your video endpoint, start your video endpoint.

Step 2 Click the Connect button located above the participant list.

Step 3 Select how Cisco Unified MeetingPlace calls you by clicking an option.

If dial-in numbers for phone or video appear in the dialog box, you can also dial in to the conference from your phone or video endpoint. You will need to enter the meeting ID. If you dial in, skip the rest of the steps in this procedure.

Step 4 Enter your phone number or video endpoint number into the appropriate place (if it is not already entered.)

Step 5 Click Connect.


Joining a Meeting by Using the MeetingPlace Tab

Most Cisco Unified MeetingPlace notifications include a MeetingPlace tab.

To Attend a Meeting by Using the MeetingPlace Tab


Step 1 Open your calendar item and click the MeetingPlace tab.

Step 2 If necessary, click Attend Meeting.

Step 3 If you want to join the web conference, check the Connect to the Web Conference check box.

Step 4 If you will join using your video endpoint, start your video endpoint.

Step 5 Check the Connect the Selected Device to the Conference check box.

Step 6 Enter your phone or video endpoint number as indicated.

Step 7 Click Connect Me.


Saving Meeting Notifications in an E-Mail Inbox

By default, a meeting notification is deleted from your e-mail inbox after you accept or decline the meeting. If you accept the meeting, meeting information that was in the notification appears in your Outlook calendar. You can also save meeting notifications in your e-mail inbox.

To Save Meeting Notifications in an E-Mail Inbox


Step 1 In Microsoft Outlook, choose Tools > Options.

Step 2 In the Options window, click the Preferences tab and then click E-Mail Options.

Step 3 In the E-Mail Options window, click Advanced E-Mail Options.

Step 4 In the Advanced E-Mail Options window, uncheck the Delete Meeting Request from Inbox When Responding check box.

Step 5 Click OK.


Working Offline in Microsoft Outlook

You can schedule Cisco Unified MeetingPlace meetings from Outlook while you are working offline (not connected to your Exchange Server). However, you must be connected to the company network and have Microsoft Outlook set up for offline access. To set Microsoft Outlook to work offline, see the Microsoft Outlook documentation.

When you schedule a meeting while you are working offline, the meeting notification remains in your outbox until you reconnect to your Exchange Server. After you reconnect, notifications are sent to the people you have invited.

Upgrading Cisco Unified MeetingPlace for Outlook Client Software

After Cisco Unified MeetingPlace for Outlook client software is installed on your computer, Cisco Unified MeetingPlace automatically detects when a newer version of the software is available and alerts you with an upgrade link or an upgrade prompt. For system administrators: see the "Distributing and Installing the Cisco Unified MeetingPlace for Outlook Client" section on page 2-11 and the "About Configuring the Cisco Unified MeetingPlace for Outlook Client Software" section on page 3-1 for information about client upgrades.

You must be logged in to your computer with a Microsoft Windows account that has Administrator privileges in order to download and install the Cisco Unified MeetingPlace for Outlook client upgrade.

For system administrators: Depending on the configuration of IIS on the Cisco Unified MeetingPlace for Outlook server, users may not be able to run the upgrade from the File Download window by clicking Open. Users can click Save and then run the upgrade.exe installer from their hard drive, or you can turn off HTTP compression in IIS for .exe files. See the documentation for IIS or the Microsoft knowledge base for instructions.

To Download the Cisco Unified MeetingPlace for Outlook Client Software


Step 1 Depending on your alert mechanism, either open the Cisco Unified MeetingPlace scheduling form and click the Upgrade link in the top right corner of the form, or click Yes when prompted for an upgrade.

Step 2 In the File Download window, click Save.

Step 3 Choose a location to save the file in, then click Save.

Step 4 Locate the Upgrade.exe file where you saved it and double-click it.

Step 5 If Security Warning windows appear, click Yes to accept.

Step 6 When the Cisco Unified MeetingPlace for Outlook window appears, click OK to install.

Step 7 When the Cisco Unified MeetingPlace for Outlook setup process has completed, click OK.

Step 8 Exit all Microsoft Office applications.

Step 9 Restart Microsoft Outlook.

If you do not see the MeetingPlace tab after you restart Microsoft Outlook, exit Outlook again and check the task manager to make sure the Outlook process ended. If necessary, end the Outlook task, then restart Outlook.