Cisco Jabber for
Mac features a new security enhancement that provides users with a warning
dialog in the event that a certificate cannot be validated (due to
self-signage, incorrect name or date, or other reasons). As long as the
certificate is valid and trusted, the dialog will not appear.
users with the opportunity to "Continue" connecting from the warning dialogs
when Cisco Jabber for Mac is deployed into networks with self-signed
certificates. Users also have the option to mark the self-signed certificate as
"Always Trust," which places the certificate in the user's Keychain and
eliminates the warning dialog on subsequent launches.
Users may become
frustrated when presented with several warning dialogs when first launching the
product, since Cisco Jabber for Mac connects to many servers. In order to
resolve this issue and improve the user experience, Cisco recommends that
administrators acquire proper certificates that are issued from a trusted
Certificate Authority. When Cisco Jabber for Mac is presented with a valid
certificate, it will connect normally without prompting the user (unless the
user has chosen the option to see certificates before Cisco Jabber for Mac
can provide self-signed certificates that the user can install on his or her
local machine. The user will not encounter the dialog box if the certificates
are already in place when Cisco Jabber for Mac launches.
following steps to deploy self-signed certificates to users: