Release Notes for Cisco Jabber for Mac 8.6.x
Troubleshooting
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Troubleshooting

This section contains troubleshooting information about the product.

Troubleshooting

Problem    You are unable to select "Dial With Cisco Jabber" in the options menu after highlighting a phone number in an application.
Possible Cause    This is a configuration issue on your Mac.
  1. Open System Preferences.
  2. Select Keyboard.
  3. Select the Keyboard Shortcuts tab.
  4. Select Services on the left side.
  5. Expand the Text list on the right side and check the box beside Dial with Cisco Jabber.
  6. Close System Preferences. You may need to relaunch Jabber for the changes to take effect.