Release Notes for Cisco Jabber for Mac 8.6.x
Caveats
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Caveats

This section contains information about caveats in the current release.

Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:

  • All severity level 1 or 2 bugs
  • Significant severity level 3 bugs
  • All customer-found bugs

Before you begin

You can search for problems by using the Cisco Software Bug Toolkit. To access the Toolkit, you need these items:

  • Internet connection
  • Web browser
  • Cisco.com user ID and password

Procedure

  1. To access the Bug Toolkit, go to https:/​/​tools.cisco.com/​Bugsearch/​search.
  2. Sign in with your Cisco.com user ID and password.
  3. Enter the ID number in the Search for Bug ID field, and click Go to look for information about a specific problem.

For more information about how to search for bugs, create saved searches, and create bug groups, click Help on the Bug Toolkit page.

Open caveats for Cisco Jabber for Mac (on-demand deployment)

Release 8.6.7

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.7 when deployed in an on-demand environment. These caveats may also be open in previous releases.

Identifier Component Severity Headline
CSCue84748 group-chat 3 Group chat history lost and presence show offline after VPN disconnected
CSCuf22070 contact-mgmt 3 Business card disappear after user click on phone icon to dial number
CSCuf28662 presence 3 Presence changes from onacall to Away when a 2nd call is dialed/ended
CSCuf38411 softphone 3 In Retina display sys, volume slider in phone view is detached
CSCuf61195 softphone 3 PRT assistant should wait until the crash report is fully generated
CSCuf86242 network-connectvty 3 service not auto reconnect after sleep/wake mac, with AnyConnect
CSCuf86266 upgrade 3 Update error when check for updates
CSCug72322 comm-history 3 Chat history is missing some lines the user typed in
CSCui58217 meetings-integratn 4 Mtg list is not cached,takes time to populate-when user switches tabs
CSCui60697 meetings-integratn 3 Launching mtg from contact card-Start online meeting is displayed incorr

Release 8.6.6

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.6 when deployed in an on-demand environment. These caveats may also be open in previous releases.

Identifier Component Severity Headline
CSCuc11663 im-cloud 4 IM: IP addresses are being parsed and treated as phone numbers
CSCuc89738 im-cloud 3 No Incoming IM if in DND and option 2 and viewing presentation in webex
CSCuc91967 im-cloud 3 No Incoming IM if in DND and option 2 and viewing presentation in webex
CSCue48972 im-cloud 3 Failed to register global hot key
CSCue69908 im-cloud 3 Cannot send IM due to Insufficient memory for NSImage

Release 8.6.5

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.5 when deployed in an on-demand environment. These caveats may also be open in previous releases.

Identifier

Component

Severity

Headline

CSCub02154

core

3

Cisco IT Version of Mac Jabber Client 8.6.4 Crashed

CSCuc04793

ucpreference

3

Desktop share invite send even user set to DND and option 2.

CSCuc04535

system

3

Core foundation crash - Crash coming out of sleep.

CSCuc04511

audio

3

Audio/HAL crash - Unexpected crash of Jabber.

CSCub92772

federation

3

Fed Contact presence is status unavailable after user delete fed contact.

CSCua28663

softphone

4

DTMF tones not being played for FAC/CMC.

CSCub24261

call-control

3

Jabber for MAC Unregisters with CUCM after Several Minutes.

CSCub93192

ucpreference

3

Chat Theme in Preference Preview not working when chat window is open.

CSCub91084

setup-assistant

3

Password remember even remember password checkbox uncheck in setup assit.

CSCub77722

deskphone

3

Jabber crashes on updating EX90.

CSCub56923

userinterface

3

Audio call using iLBC codec was modifed to G.729.

CSCub56561

softphone

3

Music does not go on Hold when call is resumed after hold.

CSCub43772

integr-conv-window

3

Retina:Tooltip for "Actions" icon in ICW disappears too soon.

CSCuc06954

comp

3

Extreme slowness with desktop share happens with limited bandwidth.

Release 8.6.4

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.4 when deployed in an on-demand environment. These caveats may also be open in previous releases.

Identifier

Component

Severity

Headline

CSCts59247

softphone

3

Forwarding calls to Voicemail or Mobile does not work and ICW is displayed.

CSCts59250

deskphone

3

Desk Phone mode: FAC code entered from Jabber (from phone view) is not processed by the client.

CSCts59251

deskphone

3

Desk Phone mode: CMC code entered from Jabber (from phone view) is not processed by the client.

CSCts59378

presence

3

Host's presence should change to Presenting when sharing desktop in a WebEx meeting.

CSCts59425

softphone

3

Client has to be reset (or cache emptied) to download updated dial rules.

CSCts59907

softphone

3

When call forwarding is enabled, call history stores it as a placed call.

CSCts59935

deskphone

3

Deskphones of previously logged in users are displayed until the user selects "Send audio through Desk phone".

CSCtu22637

presence

3

Presence does not change to "Presenting" automatically when user shares the desktop in a WebEx meeting.

CSCtu27864

presence

3

Cannot set custom DND when in Deskphone mode.

CSCtu31066

file-transfer

3

File transfer progress bar does not progress on the sender's side.

CSCtx35900

presence

3

At times, presence does not show on a call if user has active call on DP.

CSCtx40554

im-cloud

3

User image scaled incorrectly in chat window.

CSCtx46369

accessibility

3

Search results for Predictive Search is presented in a menu flyout and is not accessible to Voice Over.

CSCtx46531

person-mgmt

3

If a group name has changed, offline contacts are displayed.

CSCtx49331

presence

3

"Status unavailable" showing for some directory contacts after network change.

CSCtx55921

im-cloud

3

Bottom line of the chats get clipped.

CSCtx56234

presence

3

Presence does not change to any Auto-presence (system created presence such as "On a call" or "In a WebEx meeting") if in Manual-presence.

CSCtx60248

login

3

Jabber did not reconnect after user reconnected to the network.

CSCtx62828

system

3

Jabber did not reconnect after user reconnected to the VPN.

CSCtx62991

context-menus

3

Add to Group menu doesn't show checkmark for contact.

CSCtx66306

presence

3

When user joins a WebEx meeting, Jabber for Mac changes status to away instead of In a WebEx meeting.

CSCtx75418

contact-mgmt

3

No photos & contacts info populated via VPN/CVO connection.

CSCtx75470

meetings-integratn

3

Cannot connect to meeting server.

CSCtx77803

desktop-share

3

Cannot do desktop share with Jabber on Windows users.

CSCty33031

presence

3

"In a WebEx meeting" status message persists after user exits meeting.

CSCty33052

presence

3

User is in a WebEx meeting, but presence still showing 'Available'.

CSCty49659

softphone

3

On the first attempt, when user clicks answer, call never connects.

CSCty49732

meetings-integratn

3

Meeting queue not synched, especially when a meeting gets rescheduled.

CSCty49913

meetings-integratn

3

Launching a WebEx meeting from a reminder fails for specific users.

CSCtz05489

presence

3

DND does not change to Available in DP mode if user change presence on DP.

CSCtz18558

softphone

3

AnyConnect: Jabber shows incoming DN as Conference for audio call.

CSCtz59867

softphone

3

When in meeting, user answers call, both ICW and phoneview displayed.

CSCtz68162

softphone

3

CUCM9.0: When in conference,participant list has duplicate name.

CSCtz68298

contact-mgmt

3

Deleted contact still shows up in contact list in predictive search.

CSCtz71234

softphone

3

During AnyConnect transition state, Incoming call DN is shown twice.

CSCtz76204

presence

3

Presence stuck in "On Call" after ending "Preserved Call".

CSCtz81738

presence

3

Presence was stuck at Away even when logged in to another machine.

CSCtz82087

softphone

3

When in active call CUCM goes down/up, phone services reconnect says limit.

CSCtz82098

softphone

3

Client becomes unresponsive if user does not close the call preservation view.

CSCtz83985

startup-shutdown

3

Jabber fails to connect after resume from sleep in wireless network.

CSCtz86464

softphone

3

Unknown Calling Number displayed when IMs conference.

CSCtz87145

other

3

Jabber for Mac system diagnostics failed to display CUCM failover status.

CSCtz95168

softphone

3

MR3 new GIPS engine: Noise level is little more compared to old GIPS.

CSCtz97568

softphone

3

User tries to transfer a call to a user on IM phoneview and ICW displayed.

CSCua19634

system

3

Jabber notification stays until popup window is closed.

CSCua23846

softphone

3

Placing a call from Jabber breaks wireless network connection completely.

CSCtx77930

softphone

4

Preserve the exact number the user typed in the keypad so redial works.

CSCtx87556

presence

4

Cloud: Presence shows Available instead of In a WebEx meeting.

CSCty33072

presence

4

Two 'In a WebEx meeting' presence states listed (both are system-derived).

CSCtz38086

voicemail

4

Phone window displays pilot number instead of VoiceMail.

CSCtz51109

softphone

4

Phone UI with "Call Preservation" stays forever unless manually closed

CSCtz51590

softphone

4

System Diagnostics shows CallManager connected even though not connected.

CSCtz70806

ucpresence

4

Jabber crash after decline file transfer invite when in DND and option 2.

CSCtz76487

userinterface

4

User's image scaled incorrectly in meeting tab.

CSCtz78642

meetings-intgratn

4

Meeting Tab show more meetings than in cisco.webex.com.

CSCua08301

softphone

4

History: Park number is stored along with extension after call is retrieved.

CSCua23654

configuration

4

When Chat theme is changed, the preview text is lost on OS X Lion.

CSCty11690

presence

5

Call dropped on call park retrieve.

CSCty32989

p2p-audio

6

Call drop on BFCP-enabled CSF device on video escalation request.

CSCua10622

contact-mgmt

6

Inactive accounts show up in the Directory category when searched.

Release 8.6.3

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.3 when deployed in an on-demand environment. These caveats may also be open in previous releases.

Identifier

Component

Severity

Headline

CSCts59240

file-transfer

3

File transfer consistently fails for a specific user.

CSCts59247

softphone

3

Forwarding calls to Voicemail or Mobile does not work and ICW is displayed.

CSCts59250

deskphone

3

Desk Phone mode: FAC code entered from Jabber (from phone view) is not processed by the client.

CSCts59251

deskphone

3

Desk Phone mode: CMC code entered from Jabber (from phone view) is not processed by the client.

CSCts59252

softphone

3

Hold reversion is not working.

CSCts59378

presence

3

Host's presence should change to Presenting when sharing desktop in a WebEx meeting.

CSCts59425

softphone

3

Client has to be reset (or cache emptied) to download updated dial rules.

CSCts59907

softphone

3

When call forwarding is enabled, call history stores it as a placed call.

CSCts59935

deskphone

3

Deskphones of previously logged in users are displayed until the user selects "Send audio through Desk phone".

CSCtu22637

presence

3

Presence does not change to "Presenting" automatically when user shares the desktop in a WebEx meeting.

CSCtu27864

presence

3

Cannot set custom DND when in Deskphone mode.

CSCtu31066

file-transfer

3

File transfer progress bar does not progress on the sender's side.

CSCtx35900

presence

3

At times, presence does not show on a call if user has active call on DP.

CSCtx40554

im-cloud

3

User image scaled incorrectly in chat window.

CSCtx46369

accessibility

3

Search results for Predictive Search is presented in a menu flyout and is not accessible to Voice Over.

CSCtx46531

person-mgmt

3

If a group name has changed, offline contacts are displayed.

CSCtx49311

presence

3

"Status unavailable" showing for some directory contacts after network change.

CSCtx49437

contact-mgmt

3

Phone number is converted to scientific notation.

CSCtx55921

im-cloud

3

Bottom line of the chats get clipped.

CSCtx56234

presence

3

Presence does not change to any Auto-presence (system created presence such as "On a call" or "In a WebEx meeting") if in Manual-presence.

CSCtx60248

login

3

Jabber did not reconnect after user reconnected to the network.

CSCtx62828

system

3

Jabber did not reconnect after user reconnected to the VPN.

CSCtx62991

context-menus

3

Add to Group menu doesn't show checkmark for contact.

CSCtx66306

presence

3

When user joins a WebEx meeting, Jabber for Mac changes status to away instead of In a WebEx meeting.

CSCtx75418

contact-mgmt

3

No photos & contacts info populated via VPN/CVO connection.

CSCtx75470

meetings-integratn

3

Cannot connect to meeting server.

CSCtx77803

desktop-share

3

Cannot do desktop share with Jabber on Windows users.

CSCty33031

presence

3

"In a WebEx meeting" status message persists after user exits meeting.

CSCty33052

presence

3

User is in a WebEx meeting, but presence still showing 'Available'.

CSCtx77930

softphone

4

Preserve the exact number the user typed in the keypad so redial works.

CSCtx87556

presence

4

Cloud: Presence shows Available instead of In a WebEx meeting.

CSCty07623

presence

4

In a webex meeting presence sticks to Available for some network reconnections.

CSCty33072

presence

4

Two 'In a WebEx meeting' presence states listed (both are system-derived).

CSCty11690

presence

5

Call dropped on call park retrieve.

CSCty32989

p2p-audio

6

Call drop on BFCP-enabled CSF device on video escalation request .

Release 8.6.2

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.2 when deployed in an on-demand environment. These caveats may also be open in previous releases.

Identifier

Component

Severity

Headline

CSCts59236

desktop-share

3

User cannot start desktop sharing by PAC file of Squid server support.

CSCts59240

file-transfer

3

File transfer consistently fails for a specific user.

CSCts59288

desktop-share

3

Desktop Sharing and File Transfer function are disabled when AES is enabled.

CSCts59334

startup-shutdown

3

Poor performance when loading a large contact list.

CSCts59335

system

3

Poor performance when adding a large directory group.

CSCts59346

voicemail

3

The configuration of VoiceMail in Cisco WebEx Connect Administration affects the Cisco Jabber client.

CSCts59916

srst

3

Jabber for Mac users hear dead air while on SRST failover.

CSCts67721

presence

3

Can't invite temporary user into group chat.

CSCts79651

documentation

3

Online help not displaying correctly in Chrome.

CSCts84055

logging

3

Client info in report (client type and version) not shown in WebEx Connect Administration.

CSCtt42256

softphone

3

Shared line indicator is not dismissed after the call is ended on DP.

CSCtt96918

userinterface

3

Jabber for Mac plays sound for both sign on and sign off during sign on.

CSCtt97187

userinterface

3

Sound for Event Group Chat Message Sent is actually Chat Message Sent.

CSCtt97220

userinterface

3

File Transfer Complete sound doesn't take effect.

CSCtu00904

meetings-integratn

3

Multiple meetings launch when different versions of WebEx folders exist.

CSCtu01081

userinterface

3

Meeting Reminder sound not working and dock always bounces once.

CSCtu03688

userinterface

3

Growl 1.3 Events in Preference are grayed out. Install Growl is enabled.

CSCtu07404

presence

3

Manually changed presence when in a meeting is not preserved if display sleeps.

CSCtu08110

contact-mgmt

3

Contact card does not close upon user sign out from Jabber.

CSCtu21726

userinterface

3

No sounds playing for IM messages.

CSCtu21766

context-menus

3

Disable Join/Start button on meeting reminders if user is in a WebEx meeting.

CSCtu22637

presence

3

Presence does not change to Presenting when sharing in WebEx meeting.

CSCtu25342

presence

3

Custom away/DND status is not preserved when a call is dialed out.

CSCts67970

context-menus

4

Inconsistent wording around deletion of groups in contact list.

CSCts70073

person-mgmt

4

Group cannot be dragged and dropped onto People field on invite to chat.

CSCts70104

person-mgmt

4

Should pop up tip message when user invites blackberry mobile IM user.

CSCtt45293

presence

4

"In a WebEx meeting" persists when user edits custom presence while in a Webex meeting.

CSCts83477

upgrade

6

Jabber for Mac client should pop up the optional upgrade.

CSCts84052

comm-history

6

User initiated events are not showing up in the IM transcript.

Release 8.6.1

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.1 when deployed in an on-demand environment.

Identifier

Component

Severity

Headline

CSCts84074

proxy

2

Desktop sharing cannot be started via NTLM authentication proxy support.

CSCts59236

desktop-share

3

User cannot start desktop sharing by PAC file of Squid server support.

CSCts59240

file-transfer

3

File transfer consistently fails for a specific user.

CSCts59288

desktop-share

3

Desktop Sharing and File Transfer function are disabled when AES is enabled.

CSCts59334

startup-shutdown

3

Poor performance when loading a large contact list.

CSCts59335

system

3

Poor performance when adding a large directory group.

CSCts59346

voicemail

3

The configuration of VoiceMail in Cisco WebEx Connect Administration affects the Cisco Jabber client.

CSCts59381

sso

3

SSO logout won't go to the login page.

CSCts59916

srst

3

User hears dead air while on SRST failover and call ends.

CSCts67721

presence

3

Can't invite temporary user into group chat.

CSCts79651

documentation

3

Online help not displaying correctly in Chrome.

CSCts83159

presence

3

Presence sticks to DND if changed manually while sharing from WebEx meeting.

CSCts84055

logging

3

Client info in report (client type and version) not shown in WebEx Connect Administration.

CSCts67970

context-menus

4

Inconsistent wording around deletion of groups in contact list.

CSCts70073

person-mgmt

4

Group cannot be dragged and dropped onto People field on invite to chat.

CSCts70104

person-mgmt

4

Should pop up tip message when user invites blackberry mobile IM user.

CSCts83447

upgrade

6

Jabber client should pop up the optional upgrade.

CSCts84052

comm-history

6

User initiated events are not showing up in the IM transcript.

Open caveats for Cisco Jabber for Mac (on-premises deployment)

Release 8.6.7

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.7 when deployed in an on-premises environment. These caveats may also be open in previous releases.

Identifier Component Severity Headline
CSCue84748 group-chat 3 3 Group chat history lost and presence show offline after VPN disconnected
CSCuf22070 contact-mgmt 3 Business card disappear after user click on phone icon to dial number
CSCuf28662 presence 3 Presence changes from onacall to Away when a 2nd call is dialed/ended
CSCuf38411 softphone 3 In Retina display sys, volume slider in phone view is detached
CSCuf61195 softphone 3 PRT assistant should wait until the crash report is fully generated
CSCuf86242 network-connectvty 3 service not auto reconnect after sleep/wake mac, with AnyConnect
CSCuf86266 upgrade 3 Update error when check for updates
CSCug41317 call-control 3 Growl remains and doesn't clear unless clicked on it
CSCug51784 call-control 3 user cannot set the desktop integration correctly
CSCug72322 comm-history 3 Chat history is missing some lines the user typed in
CSCug83297 voicemail 3 VM media streams appear to be playing, but no audio comes through
CSCug93340 system 3 Jabber Memory Usage is too high
CSCuh01265 voicemail 3 MWI / new VM indicator not cleared
CSCuh10721 presence 3 pres changes to Away from in a webex meeting after joining audio
CSCui57817 meetings-integratn 3 Meeting service settings are all disabled after logging in
CSCui60697 meetings-integratn 3 Launching mtg from contact card-Start online meeting is displayed incorr
CSCui77058 directorysearch 6 Jabber for Mac does not pull address from LDAP.

Release 8.6.6

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.6 when deployed in an on-premises environment. These caveats may also be open in previous releases.

Identifier Component Severity Headline
CSCuc16472 presence 5 (on prem)Jabber cannot have available presence state: 'I'm Available'
CSCud30280 login 3 First login to webex always failed in CUP mode
CSCuf28559 contact-mgmt 3 Block People I Deny doesn't block the contact in block list
CSCuc32933 contact-mgmt 3 Edited profile info show for previous user when log in to same machine

Release 8.6.5

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.5 when deployed in an on-premises environment. These caveats may also be open in previous releases.

Identifier

Component

Severity

Headline

CSCua73991

contact-mgmt

4

Cannot revert contacts display name to LDAP default (on prem)

CSCub06335

documentation

3

Require Field Missing from Jabber for MAC.

CSCua38748

contact-mgmt

4

It is possible to add two exactly the same non-IM contacts.

CSCua68133

mp-integration

6

Error message is popped when user has a MP Type II integration..

CSCua73991

contact-mgmt

4

Cannot revert contacts display name to LDAP default (on prem).

CSCub93217

presence

3

CUP mode: When on active call, presence stays in custom available.

CSCub91074

contact-mgmt

3

Fed contact presence status unavailable if fed contact deny sub request.

CSCub68854

system

2

10.8-Password fields are empty in account preference for phone and mtgs.

CSCub62138

directorysearch

3

LDAP not working in Mountain Lion 10.8.

CSCua28663

softphone

4

DTMF tones not being played for FAC/CMC.

CSCub24261

call-control

3

Jabber for MAC Unregisters with CUCM after Several Minutes.

CSCub93192

ucpreference

3

Chat Theme in Preference Preview not working when chat window is open

CSCub91084

setup-assistant

3

Password remember even remember password checkbox uncheck in setup assit.

CSCub77722

deskphone

3

Jabber crashes on updating EX90.

CSCub56923

userinterface

3

Audio call using iLBC codec was modifed to G.729

CSCub56561

softphone

3

Music does not go on Hold when call is resumed after hold.

CSCub43772

integr-conv-window

3

Retina:Tooltip for "Actions" icon in ICW disappears too soon

Release 8.6.4

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.4 when deployed in an on-premises environment. These caveats may also be open in previous releases.

Identifier

Component

Severity

Headline

CSCts59247

softphone

3

Forwarding calls to Voicemail or Mobile does not work and ICW is displayed.

CSCts59250

deskphone

3

Desk Phone mode: FAC code entered from Jabber (from phone view) is not processed by the client, thus the call is not set up.

CSCts59251

deskphone

3

Desk Phone mode: CMC code entered from Jabber (from phone view) is not processed by the client, thus the call is not set up.

CSCts59425

softphone

3

Client has to be reset (or cache emptied) to download updated dial rules.

CSCts59907

softphone

3

When call forwarding is enabled, call history stores that as placed call.

CSCts59935

deskphone

3

Deskphones of previously logged in users are displayed until the user selects "Send audio through Desk phone".

CSCtu18990

deskphone

3

Presence reverted to Available in Deskphone mode.

CSCtu27864

ucpresence

3

Cannot set custom DND when in Deskphone mode.

CSCtx35900

presence

3

At times, presence does not show on a call if user has active call on DP.

CSCtx46369

accessibility

3

Search results for Predictive Search is presented in a menu flyout and is not accessible to Voice Over.

CSCtx46531

person-mgmt

3

If a group name has changed, offline contacts are displayed.

CSCtx60248

login

3

Jabber does not reconnect after user reconnects to a network.

CSCtx62828

system

3

Jabber does not automatically reconnect after the user reconnects to VPN.

CSCtx62985

contact-mgmt

3

Can't add federated contact in CUP mode.

CSCtx62991

context-menus

3

Add to Group menu doesn't show checkmark for contact.

CSCtx75470

meetings-integratn

3

Cannot connect to meeting server.

CSCtx98258

presence

3

DND/Away presence doesn't reset to Available after sign out /in.

CSCty49659

softphone

3

On the first attempt, when I click answer, call never connects.

CSCty88888

contact-mgmt

3

Cannot copy or delete or edit contact .

CSCtz05489

presence

3

DND not change to Available in DP mode if user change presence on DP.

CSCtz18558

softphone

3

AnyConnect: Jabber shows incoming DN as Conference for audio call.

CSCtz50685

contact-mgmt

3

Federated contact display name and info is gone after quit and log in.

CSCtz59867

softphone

3

When in mtg, user answers call, both ICW and phoneview displayed.

CSCtz68162

softphone

3

CUCM9.0: When in conference,participant list has duplicate name.

CSCtz68298

contact-mgmt

3

Deleted contact still show up as in contact list in predictive search.

CSCtz71234

softphone

3

During AnyConnect transition state, incoming call DN is shown twice.

CSCtz76204

presence

3

Presence Stuck in "On Call" after Ending "Preserved Call".

CSCtz81738

presence

3

Presence was stuck at Away even when logged in to another machine.

CSCtz82087

softphone

3

When in active call CUCM goes down/up phone services reconnect says limit.

CSCtz82098

softphone

3

Client becomes unresponsive if user does not close the call preservation view.

CSCtz83985

startup-shutdown

3

Jabber fail to connect after resume from sleep in wireless network.

CSCtz86464

softphone

3

Unknown Calling Number displayed when IMS conference.

CSCtz87145

other

3

Aries system diagnostics failed to display CUCM failover status.

CSCtz95168

softphone

3

MR3 new GIPS engine: Noise level is little more compared to old GIPS.

CSCtz97568

softphone

3

User tries to transfer a call to a user on IM phoneview and ICW displayed.

CSCua19634

system

3

Jabber notification stay until popup window is closed.

CSCua23846

softphone

3

Place a call from Jabber breaks wireless network connection completely.

CSCts59286

meetings-integratn

4

Cannot connect successfully to a type 2 mtg server (WebEx) without selecting SSL.

CSCtu10918

presence

4

Presence status does not go back to Available after this sequence - idle/screensaver/sleep/resume or idle/sleep/resume.

CSCtx77930

softphone

4

Preserve the exact number the user typed in the keypad so redial works.

CSCtx83842

voicemail

4

Undeleting one voicemail from trash also deletes all other VMs.

CSCtx92898

contact-mgmt

4

Newly added federated contact does not show until user logs out and back in to Jabber.

CSCtz38086

voicemail

4

Phone window displays pilot number instead of VoiceMail.

CSCtz51109

softphone

4

Phone UI with Call Preservation stays forever unless manually closed.

CSCtz51590

softphone

4

System Diagnostics shows CallManager connected even though not connected.

CSCtz70806

ucpresence

4

Jabber crash after decline file transfer invite when in DND and option 2.

CSCua08301

softphone

4

History: Park number is stored along with extension after callretrieved.

CSCua20987

login

4

No warning message for nonexistent CUP server. Jabber stuck on log in.

CSCua21068

login

4

User can log in to Jabber using anything as server.

CSCua23654

configuration

4

When Chat theme is changed, the preview text is lost in Lion machine.

CSCty32989

p2p-audio

6

Call drop on BFCP-enabled CSF device on video escalation request.

CSCua10622

contact-mgmt

6

Inactive accounts show up in the Directory category during search.

Release 8.6.3

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.3 when deployed in an on-premises environment. These caveats may also be open in previous releases.

Identifier

Component

Severity

Headline

CSCts59247

softphone

3

Forwarding calls to Voicemail or Mobile does not work and ICW is displayed.

CSCts59250

deskphone

3

Desk Phone mode: FAC code entered from Jabber (from phone view) is not processed by the client, thus the call is not set up.

CSCts59251

deskphone

3

Desk Phone mode: CMC code entered from Jabber (from phone view) is not processed by the client, thus the call is not set up.

CSCts59252

softphone

3

Hold reversion is not working.

CSCts59425

softphone

3

Client has to be reset (or cache emptied) to download updated dial rules.

CSCts59907

softphone

3

When call forwarding is enabled, call history stores that as placed call.

CSCts59935

deskphone

3

Deskphones of previously logged in users are displayed until the user selects "Send audio through Desk phone".

CSCtu18990

deskphone

3

Presence reverted to Available in Deskphone mode.

CSCtu27864

ucpresence

3

Cannot set custom DND when in Deskphone mode.

CSCtx35900

presence

3

At times, presence does not show on a call if user has active call on DP.

CSCtx46369

accessibility

3

Search results for Predictive Search is presented in a menu flyout and is not accessible to Voice Over.

CSCtx46531

person-mgmt

3

If a group name has changed, offline contacts are displayed.

CSCtx49437

contact-mgmt

3

Phone number is converted to scientific notation.

CSCtx60248

login

3

Jabber does not reconnect after user reconnects to a network.

CSCtx62828

system

3

Jabber does not automatically reconnect after the user reconnects to VPN.

CSCtx62985

contact-mgmt

3

Can't add federated contact in CUP mode.

CSCtx62991

context-menus

3

Add to Group menu doesn't show checkmark for contact.

CSCtx75470

meetings-integratn

3

Cannot connect to meeting server.

CSCtx98258

presence

3

DND/Away presence doesn't reset to Available after sign out /in.

CSCtx59286

meetings-integratn

4

Cannot connect successfully to a type 2 mtg server (WebEx) without selecting SSL.

CSCtu10918

presence

4

Presence status does not go back to Available after this sequence - idle/screensaver/sleep/resume or idle/sleep/resume.

CSCtx77930

softphone

4

Preserve the exact number the user typed in the keypad so redial works.

CSCtx83842

voicemail

4

Undeleting one voicemail from trash also deletes all other VMs.

CSCtx92898

contact-mgmt

4

Newly added federated contact does not show until user logs out and back in to Jabber.

CSCty32989

p2p-audio

6

Call drop on BFCP-enabled CSF device on video escalation request .

Release 8.6.2

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.2 when deployed in an on-premises environment. These caveats may also be open in previous releases.

Identifier

Component

Severity

Headline

CSCts59247

softphone

3

Forwarding calls to Voicemail or Mobile does not work and ICW is displayed.

CSCts59384

presence

3

Getting invitations for meetings as well as file transfer when the user is in DND status with option 2.

CSCts59426

login

3

Jabber client is not automatically logged out when CUPC connects.

CSCts59907

softphone

3

When call forwarding is enabled, call history stores that as a placed call.

CSCts59916

srst

3

Jabber user hears dead air while on SRST failover.

CSCts59920

contact-mgmt

3

Contact is not checked and group name not grayed out in Add To Group.

CSCts59947

context-menus

3

Add to Group/Group name is grayed out if user adds a contact to a different group, moves to a different group and removes the contact.

CSCts79651

documentation

3

Online help not displaying correctly in Chrome.

CSCtt15798

upgrade

3

Super Admin download link is used even though custom rule is set.

CSCts67886

presence

4

Custom Available message should show "custom message, on a call" when the user is in a call.

CSCts67970

context-menus

4

Inconsistent wording around deletion of groups in contact list.

CSCts70076

person-mgmt

4

CUP user cannot invite a cloud user to Group chat; however, a cloud user can invite a CUP user.

CSCts84071

meetings-integration

6

Failure to log in to WebEx site for type II MeetingPlace 7.0 configuration.

Release 8.6.1

The caveats in this table describe possible unexpected behavior in Cisco Jabber for Mac Release 8.6.1 when deployed in an on-premises environment.

Identifier

Component

Severity

Headline

CSCts59238

contact-mgmt

3

Privacy preferences: Policies: Changing the contact list request options to block requests actually blocks the contact.

CSCts59247

softphone

3

Forwarding calls to Voicemail or Mobile does not work and ICW is displayed.

CSCts59383

presence

3

No consistency between the behavior of DND option 2 incoming IMs when the IM window is already open.

CSCts59384

presence

3

Getting invitations for meetings as well as file transfer when the user is in DND status with option 2.

CSCts59426

login

3

Jabber client is not automatically logged out when CUPC connects.

CSCts59907

softphone

3

When call forwarding is enabled, call history stores it as a placed call.

CSCts59910

predictive-search

3

Predictive search results can't find contact - found in CUPC 7.

CSCts59916

srst

3

Jabber user hears dead air while on SRST failover.

CSCts59947

context-menus

3

Add to Group/Group name is grayed out if user adds a contact to a different group, moves to a different group and removes the contact.

CSCts79651

documentation

3

Online help not displaying correctly in Chrome.

CSCts67740

person-mgmt

4

There should not be any presence ball and status displayed for third party IM contacts.

CSCts67742

person-mgmt

4

Application View Menu shortcuts are not working properly.

CSCts67886

presence

4

Custom Available message should show "custom message, on a call" when the user is in a call.

CSCts67970

context-menus

4

Inconsistent wording around deletion of groups in contact list.

CSCts70076

person-mgmt

4

CUP user cannot invite a cloud user to Group chat; however, a cloud user can invite a CUP user.

CSCts84068

userinterface

6

Inconsistent behavior in UI regarding clickable email address and phone

CSCts84071

meetings-integration

6

Failure to log in to WebEx site for type II MeetingPlace 7.0 configuration

Unreproducible Caveats for Cisco Jabber for Mac (on-demand deployment)

Release 8.6.7

This section lists caveats that are unreproducible for Cisco Jabber for Mac Release 8.6.7 and may have been open in previous releases.

Identifier Component Severity Headline
CSCuf28559 contact-mgmt 3 Block People I Deny doesn't block the contact in block list
CSCug44549 presence 3 Unable to connect to server on login window but pres is Avail
CSCui61045 meetings-integratn 3 Multiple meeting reminders are displayed for the same meeting

Release 8.6.5

This section lists caveats that are unreproducible for Cisco Jabber for Mac Release 8.6.5 and may have been open in previous releases.

Identifier Component Severity Headline
CSCts59247 softphone 3 Forwarding calls to Voicemail or Mobile does not work and ICW is displayed.
CSCts59250 deskphone 3 Desk Phone mode: FAC code entered from Jabber (from phone view) is not processed by the client.
CSCts59251 deskphone 3 Desk Phone mode: CMC code entered from Jabber (from phone view) is not processed by the client.
CSCty49659 softphone 3 On the first attempt, when user clicks answer, call never connects.
CSCtz59867 softphone 3 When in meeting, user answers call, both ICW and phoneview displayed.
CSCua23846 softphone 3 Placing a call from Jabber breaks wireless network connection completely.
CSCua08301 softphone 4 History: Park number is stored along with extension after call is retrieved.

Unreproducible Caveats for Cisco Jabber for Mac (on-premises deployment)

Release 8.6.7

This section lists caveats that are unreproducible for Cisco Jabber for Mac Release 8.6.7 and may have been open in previous releases.

Identifier Component Severity Headline
CSCuf28559 contact-mgmt 3 Block People I Deny doesn't block the contact in block list

Release 8.6.5

This section lists caveats that are unreproducible for Cisco Jabber for Mac Release 8.6.5 and may have been open in previous releases.

Identifier Component Severity Headline
CSCts59247 softphone 3 Forwarding calls to Voicemail or Mobile does not work and ICW is displayed.
CSCts59250 deskphone 3 Desk Phone mode: FAC code entered from Jabber (from phone view) is not processed by the client, thus the call is not set up.
CSCts59251 deskphone 3 Desk Phone mode: CMC code entered from Jabber (from phone view) is not processed by the client, thus the call is not set up.
CSCty49659 softphone 3 On the first attempt, when I click answer, call never connects.
CSCtz50685 contact-mgmt 3 Federated contact display name and info is gone after quit and log in.
CSCtz59867 softphone 3 When in mtg, user answers call, both ICW and phoneview displayed.
CSCua23846 softphone 3 Place a call from Jabber breaks wireless network connection completely.
CSCua08301 softphone 4 History: Park number is stored along with extension after callretrieved.

Resolved caveats for Cisco Jabber for Mac (on-demand deployment)

Release 8.6.7

This section lists caveats that are resolved for Cisco Jabber for Mac Release 8.6.7 and may have been open in previous releases.

Identifier Component Severity Headline
CSCtu00904 meetings-integratn 3 Multiple Meetings launch when different versions of WebEx folders exist
CSCug32577 meetings-integratn 3 Cannot launch meeting - Application error
CSCug96421 meetings-integratn 3 10.8.4-Disk format set to CaseSensitive-cannot start mtg, client freezes
CSCuh55672 predictive-search 3 Mouse over failure on results of predictive search
CSCuh66730 userinterface 3 Active call Window not showing up on a receiving call - Jabber for Mac
CSCui30638 im-cloud 1 not able to send messages after logging into the Jabber Mac client
CSCui57843 meetings-integratn 3 UI mismatch in meeting-vertical hub says connected but not in srvrsettin
CSCui57905 meetings-integratn 3 Copying and sending a link from mtg list messes up the participant list
CSCui58715 meetings-integratn 3 Meetings tabs is empty although meeting reminders still pop-up
CSCui80267 meetings-integratn 3 Duplicate invitee names in the meeting list
CSCui80286 meetings-integratn 3 Start WebEx mtg should be disabled if remote user presence is inawebex
CSCui80301 meetings-integratn 3 Clicking on join multiple times in mtg list creates multiple mtgs

Release 8.6.6

This section lists caveats that are resolved for Cisco Jabber for Mac Release 8.6.6 and may have been open in previous releases.

Identifier Component Severity Headline
CSCub25263 login 3 Jabber for Mac keep prompting for 'use your confidential information'
CSCub41423 core 3 Accounts not populated for vm and softphone in webex cloud
CSCub51664 group-chat 3 10.8-In the group chat window the icon says"@" instead of the conf icon
CSCub54748 userinterface 2 10.8 Secured CSF devices cannot connect
CSCub77603 softphone 2 Phone service cannot connect
CSCuc07422 other 4 jabber PRT log not attached if mail settings don't point to outlook
CSCuc17299 documentation 5 Chrome has "undefined" where Contents headline should be
CSCuc23190 sso 3 SSO auth with 'remember my password' causes a login loop
CSCuc29720 core 3 Crash in -[ARXInstantMessageEntryView setTypingAttributes:]
CSCuc54092 other 3 CPU usage spikes to 100% during normal operations
CSCuc83777 core 3 Jabber for Mac crashes using auto-configured proxy
CSCud00886 core 4 Jabber for MAC 8.6.5 - Empty Cache does not work due to permissions.
CSCud29554 presence 3 CUPC users are disconnected when user logs in using JabberMac
CSCue60254 meetings-integratn 3 Launch meeting failed - webex version not supported
CSCuf38411 softphone 3 In Retina display sys, volume slider in phone view is detached

Release 8.6.5

This section lists caveats that are resolved for Cisco Jabber for Mac Release 8.6.5 and may have been open in previous releases.

Identifier Component Severity Headline
CSCtx40554 im-cloud 3 User image scaled incorrectly in chat window.
CSCty11690 presence 5 Call dropped on call park retrieve.

Release 8.6.4

This section lists caveats that are resolved for Cisco Jabber for Mac Release 8.6.4 and may have been open in previous releases.

Identifier Component Severity Headline
CSCtz62604 softphone 2 CTI servitude:Jabber crashes if a conference is intiated from CUPC.
CSCts59281 file-transfer 3 File transfer complete, but the app/UI still thinks it is in-progress.
CSCts59941 desktop-share 3 Terrible screen artifacts on 10.7.
CSCtt42256 softphone 3 Shared line indicator is not dismissed after the call is ended on DP.
CSCtx40554 im-cloud 3 User's image scaled incorrectly in chat window.
CSCtx87678 meetings-integratn 3 Jabber meetings tab shows incorrect meeting start time for IST timezone.
CSCty01660 meetings-integratn 3 10.7.3 meeting invite is not sent to the remote users.
CSCty55384 deskphone 3 Single number reach-incoming toast is not dismissed if answered on mobile.
CSCty95340 other 3 Jabber for Mac not failing over to secondary CUCM server.
CSCtz18094 userinterface 3 Group chat invitation text is clipped.
CSCtz27165 person-mgmt 3 Crash in csf::URLAddress.
CSCtz42252 meetings-integratn 3 Not able to start meeting from Cisco Jabber-Meeting Server Disconnected.
CSCtz42298 meetings-integratn 3 Should be able to join WebEx meeting even if Meeting/WebEx account is offline.
CSCtz54181 comm-history 3 Call history: Display name says"fake-display" for calls from meetingplace.
CSCtz59620 softphone 3 CMC: If an invalid number is dialed access code is displayed in clear text.
CSCtz59820 deskphone 3 Deskphone mode doesn't work after leaving computer awake overnight.
CSCtz65498 softphone 3 VPN: Cannot connect to Phone services.
CSCtz68282 system 3 Jabber crashes after adding a contact in the same company to blocked list.
CSCtz79219 softphone 3 Phone services cannot connect if both wired/wireless connected.
CSCua17395 softphone 3 Send to mobile does not work on Jabber.
CSCua21869 softphone 3 Softphone service should re-register as soon as network interface changes.
CSCtz64064 core 4 Cisco Jabber for Mac should allow for a "space" in UID.

Release 8.6.3

This section lists caveats that are resolved for Cisco Jabber for Mac Release 8.6.3 and may have been open in previous releases.

Identifier Component Severity Headline
CSCts59916 srst 3 Jabber user hears dead air while on SRST failover.
CSCts83159 presence 3 Presence sticks to DND if changed manually while sharing from WebEx meeting.
CSCts84055 logging 3 Client info in report (client type and version) not shown in WebEx Connect Administration.
CSCtt96918 userinterface 3 Jabber for Mac plays sound for both sign on and sign off during sign on.
CSCtt97187 userinterface 3 Sound for Event Group Chat Message Sent is actually Chat Message Sent.
CSCtt97220 userinterface 3 File Transfer Complete sound doesn’t take effect.
CSCtu01081 userinterface 3 Meeting Reminder sound not working and dock always bounces once.
CSCtu03688 userinterface 3 Growl 1.3 Events in Preference are grayed out. Install Growl is enabled.
CSCtu07404 presence 3 Manually changed presence when in a meeting is not preserved if display sleeps.
CSCtu08110 contact-mgmt 3 Contact card does not close upon user sign out from Jabber.
CSCtu21726 userinterface 3 No sounds playing for IM messages.
CSCtu25342 presence 3 Custom away/DND status is not preserved when a call is dialed out.
CSCtw44595 configuration 3 Jabber for Mac tries to tftp download non-existent CSF device.
CSCts83477 upgrade 6 Jabber client should pop up the optional upgrade.

Release 8.6.2

This section lists caveats that are resolved in Cisco Jabber for Mac Release 8.6.2 and may have been open in previous releases.
Identifier Component Severity Headline
CSCtt94042 core 2 Crash on cache timer trigger.
CSCts59241 presence 3 Presence stuck in Away state after Idle followed by sleep/resume.
CSCts59243 presence 3 Presence and other user presence change to DND automatically.
CSCts59309 login 3 Shouldn't pop up an optional upgrade dialog before setting time.
CSCts59365 presence 3 Guest presence does not change to Presenting when the host stops.
CSCts59378 presence 3 Host’s presence should change to Presenting when sharing desktop.
CSCts59381 sso 3 SSO logout won't go to login page.
CSCts59383 presence 3 No consistency between the behavior of DND option to incoming IMs when the IM window is already open.
CSCts59398 presence 3 Self Presence PIP disappears for some time.
CSCts59399 security 3 It should only show two restrictions in change password dialog like C7.
CSCts59410 presence 3 Presence pop-up list has Presenting auto status message.
CSCts59938 call-control 3 Phone window shows wrong user (participant) in conference call.
CSCts59949 person-mgmt 3 Not getting reliable contact resolution.
CSCts72751 softphone 3 Shows "conference" as a participant in conferencing, SP mode issue.
CSCts83159 presence 3 Presence sticks to DND if changed manually while sharing from WebEx meeting.
CSCtt15297 presence 3 Presence status remains Away instead of Available after sleep/resume.
CSCtt27099 presence 3 Presence stuck to "In a WebEx meeting" after a meeting has ended.
CSCtt45324 presence 3 Presence PIP is not consistent across Hub, Dock and Menu.
CSCts67723 person-mgmt 4 Cont. Menus: Part. List: Mult. Selection: Block/Unblock MI is missing.
CSCts67734 person-mgmt 4 During a move the contact is moved from a wrong group to a target group.
CSCts67742 person-mgmt 4 Application View Menu shortcuts are not working properly.
CSCts67768 person-mgmt 4 Predictive Search: Returning results from directory with 1 letter.
CSCts67783 predictive-search 4 Search criteria not cleared after user is selected from search results.
CSCts67891 context-menus 4 Call context menu inconsistent for each user.
CSCts67934 menus 4 Application’s View Menu showing incorrect menu items in certain configurations.
CSCts67940 contact-mgmt 4 Inconsistent contact list person resolution.
CSCts68072 softphone 4 Spotlight menus can go off the screen.
CSCts68077 softphone 4 Presence refactoring to bottleneck calls to obtain presence.
CSCts70111 menus 4 View menu mappings incorrect.
CSCts68084 context-menus 5 VM tab Single select Edit should be disabled for VM with only phone info.
CSCts68090 context-menus 5 Calls tab|Single select|Edit should disable for VM with only phone info.

Resolved caveats for Cisco Jabber for Mac (on-premises deployment)

Release 8.6.7

This section lists caveats that are resolved for Cisco Jabber for Mac Release 8.6.7 and may have been open in previous releases.

Identifier Component Severity Headline
CSCtu00904 meetings-integratn 3 Multiple Meetings launch when different versions of WebEx folders exist
CSCug32577 meetings-integratn 3 Cannot launch meeting - Application error
CSCug96421 meetings-integratn 3 10.8.4-Disk format set to CaseSensitive-cannot start mtg, client freezes
CSCuh55672 predictive-search 3 Mouse over failure on results of predictive search
CSCuh66730 userinterface 2 Active call Window not showing up on a receiving call - Jabber for Mac
CSCuh75921 webcollaboration 3 Wrong error text when connecting to webex timeout
CSCui13349 meetings-integratn 3 CUP: Can not connect to some WebEx meeting sites {games_id:27077}
CSCui30638 im-cloud 2 not able to send messages after logging into the Jabber Mac client
CSCui31046 configuration 2 VM doesn't connect as server info is not getting fetched from org admin
CSCui80286 meetings-integratn 3 Start WebEx mtg should be disabled if remote user presence is inawebex

Release 8.6.6

This section lists caveats that are resolved for Cisco Jabber for Mac Release 8.6.6 and may have been open in previous releases.

Identifier Component Severity Headline
CSCud14159 webcollaboration 3 Unable to connect to WebEx upon startup

Release 8.6.5

This section lists caveats that are resolved for Cisco Jabber for Mac Release 8.6.5 and may have been open in previous releases.

Identifier Component Severity Headline
CSCtz77749 deskphone 3 for Mac crashes when controlling Desk phone + sidecars attached.
CSCua73951 security 3 LDAP password shown in clear text in console logs.

Release 8.6.4

This section lists caveats that are resolved for Cisco Jabber for Mac Release 8.6.4 and may have been open in previous releases.

Identifier Component Severity Headline
CSCtz62604 softphone 2 CTI servitude: Jabber crashes if a conference is intiated from CUPC.
CSCts59281 file-transfer 3 File transfer complete, but the app/UI still thinks it is in progress.
CSCtt42256 softphone 3 Shared line indicator is not dismissed after the call is ended on DP.
CSCtx40554 im-cloud 3 User's image scaled incorrectly in chat window.
CSCtx87678 meetings-integratn 3 Jabber meetings tab shows incorrect meeting start time for IST time zone.
CSCty01660 meetings-integratn 3 10.7.3 meeting invite is not sent to the remote users.
CSCty46923 presence 3 Unable to failover when CUP Publisher is shut down.
CSCty49913 meetings-integratn 3 Launching a WebEx meeting from a reminder fails for specific users.
CSCty55384 deskphone 3 Single number reach-incoming toast is not dismissed if answered on mobile.
CSCty95340 other 3 Jabber for Mac not failing over to secondary CUCM server.
CSCtz18094 userinterface 3 Group chat invitation text is clipped.
CSCtz25679 contact-mgmt 3 Jabber for Mac 8.6.3 - phone and email not displayed for contacts.
CSCtz27165 person-mgmt 3 Crash in csf::URLAddress.
CSCtz42252 meetings-integratn 3 Not able to start meeting from Cisco Jabber-Meeting Server Disconnected.
CSCtz42298 meetings-integratn 3 Should be able to join WebEx meeting even if Meeting/WebEx account is offline.
CSCtz54181 comm-history 3 Call history: Display name says "fake-display" for calls from meetingplace.
CSCtz59620 softphone 3 CMC: If an invalid number is dialed access code is displayed in clear text.
CSCtz59820 deskphone 3 Deskphone mode doesn't work after leaving computer awake overnight.
CSCtz65231 ucpreference 3 On-prem: CUP login password is stored in clear text.
CSCtz65498 softphone 3 VPN: Cannot connect to Phone services.
CSCtz79219 softphone 3 Phone services cannot connect if both wired/wireless connected.
CSCua17395 softphone 3 Send to mobile does not work on Jabber.
CSCua21869 softphone 3 Softphone service should re-register as soon as network interface change.
CSCtz64064 core 4 Cisco Jabber for Mac should allow for a "space" in UID.
CSCtz87673 documentation 4 Additional port information for Cisco Jabber for Mac Installation Guide.

Release 8.6.3

This section lists caveats that are resolved for Cisco Jabber for Mac Release 8.6.3 and may have been open in previous releases.

Identifier

Component Severity Headline

CSCts59916

srst 3 Jabber user hears dead air while on SRST failover.
CSCts83159 presence 3 Presence sticks to DND if changed manually while sharing from WebEx meeting.

CSCts84055

logging 3 Client info in report (client type and version) not shown in WebEx Connect Administration.
CSCtw44595 configuration 3 Jabber for Mac tries to tftp download non-existent CSF device.
CSCtw47559 system 3 LDAP server fails to respond to a connection test query.
CSCtw47854 system 3 Jabber for Mac unable to contact the LDAP server on login.
CSCty04666 configuration 3 User-level LDAP configuration overrides admin LDAP profile configuration.

CSCts67740

person-mgmt 4 There should not be any presence ball and status displayed for third party IM contacts.

CSCts67742

person-mgmt 4 Application View Menu shortcuts are not working properly.
CSCts83477 upgrade 6 Jabber client should pop up the optional upgrade.

CSCts84068

userinterface 6 Inconsistent behavior in UI regarding clickable email address and phone.

Release 8.6.2

This section lists caveats that are resolved for Cisco Jabber for Mac Release 8.6.2 and may have been open in previous releases.

Identifier

Component Severity Headline

CSCtu08231

meetings-integratn 2 Cannot join type 2 ad-hoc meetings.

CSCts59238

contact-mgmt 3 Privacy preferences: Policies: Changing the contact list request options to block requests actually blocks the contact.

CSCts59244

presence 3 Status changes back and forth.

CSCts59248

context-menus 3 Personal contact is not removed from old group after a move to new one.

CSCts59345

login 3 Proper error message is not displayed when connection to CUP server fails.

CSCts59383

presence 3 No consistency between the behavior of DND option 2 incoming IMs when the IM window is already open.

CSCts59396

presence 3 Presence does not stick to the status manually set by user previously.

CSCts59408

presence 3 Presence reverted to Available after sleep/resume.

CSCts59411

presence 3 System derived Away should not take precedence over the custom.

CSCts59909

contact-mgmt 3 Moving personal contacts - can’t move and then move back without relaunching.

CSCts59938

call-control 3 Phone window shows wrong user (participant) in conference call.

CSCts59949

person-mgmt 3 Not getting reliable person resolution.

CSCts67234

im-onprem 3 One way group chat if enabled blocks requests for people outside user organization.

CSCts72751

softphone 3 Shows "conference" as a participant in conferencing, SP mode issue.

CSCts83254

presence 3 Sticky presence in some scenarios.

CSCtt13378

configuration 3 Voicemail and MeetingPlace passwords may not update when syncing.

CSCtt97207

presence 3 Presence ball is red with away status if screen saver starts.

CSCtt97329

presence 3 When user locks the screen, presence says away but the ball is red.

CSCtu14209

presence 3 Cannot change back to available after custom available is set.

CSCts67723

person-mgmt 4 Cont. Menus: Part. List: Mult. Selection: Block/Unblock MI is missing.

CSCts67734

person-mgmt 4 During a move the contact is moved from a wrong group to a target group.

CSCts67740

person-mgmt 4 There should not be any presence ball and status displayed for third party IM contacts.

CSCts67742

person-mgmt 4 Application View Menu shortcuts are not working properly.

CSCts67768

person-mgmt 4 Predictive Search: Returning results from directory with 1 letter.

CSCts67783

predictive-search 4 Search criteria not cleared after user is selected from search results.

CSCts67891

context-menus 4 Call context menu inconsistent for each user.

CSCts67934

menus 4 Application’s View Menu showing incorrect menu items in certain configurations.

CSCts67940

contact-mgmt 4 Inconsistent contact list person resolution.

CSCts68072

softphone 4 Spotlight menus can go off the screen.

CSCts68077

softphone 4 Presence refactoring to bottleneck calls to obtain presence for a person.

CSCts70111

menus 4 View menu mappings incorrect.

CSCts68084

context-menus 5 VM tab Single select Edit should be disabled for VM with only phone info.

CSCts68090

context-menus 5 Calls tab|Single select|Edit should disabled for VM with only phone info.