User Guide for Cisco Jabber for iPhone 9.5
Chats
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Chats

Chats

Active chat screen

The active chat screen appears when you start or join a chat conversation.

In an active chat conversation, you can:

  1. Start a call or a Cisco WebEx meeting.
  2. Toggle between chat conversations.
  3. Open a contact’s profile to communicate with that contact.
  4. Add smileys to your conversation.


Chat controls

Table 1 Chat controls
Button Description
Show smileys.
Show keyboard.

View more options. This menu allows you to transition your chat to a call or a Cisco WebEx meeting.

View the list of participants in a group chat.

Start chat from Contacts

Procedure
On the Contacts screen, tap the name of the contact to start a chat with that contact.

Toggle between chat conversations

Procedure
From a chat conversation, tap in the title bar, and select a chat conversation.

Delete chat

Procedure
    Step 1   On the Chats screen, tap Edit.
    Step 2   To delete a particular chat, follow these steps:
    1. Tap next to the chat that you want to delete.
    2. Tap Delete.
    3. Tap Done.

    Done and Clear buttons will disappear when you delete the last chat session.

    Step 3   To delete all chats, follow these steps:
    1. Tap Clear.
    2. Tap Clear All Chats.

    Start chat from Search

    Procedure
      Step 1   On the navigation drawer, tap the Search box.
      Step 2   Use the keypad to enter a name to search your corporate directory, Recents, and Contacts list.
      Step 3   Tap the name of a contact in the search results to start a chat. You can also tap to view that contact's profile.

      Make call from Chats

      Procedure
        Step 1   Within a chat conversation, tap .
        Step 2   Tap Call.
        Step 3   Tap the number that you want to call.
        Step 4   If using Dial via Office, the corporate calling system calls you back over your mobile voice network.
        1. Tap Answer to accept the call.
        2. If prompted, press a number on the keypad.

        After you accept the call, the corporate calling system calls the number you dialed. The Dial via Office call opens in the native phone application.


        Start Cisco WebEx meeting from Chats

        Procedure
          Step 1   Within a chat conversation, tap .
          Step 2   Tap WebEx Meeting.