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Cisco Jabber for iPhone

Cisco Jabber Voice for iPhone 9.1(6) Release Notes

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Release Notes

This document contains release information for Cisco Jabber Voice for iPhone, Release 9.1(6).

Important:

Cisco Jabber for iPhone is renamed to Cisco Jabber Voice for iPhone.

Cisco Jabber Voice offers audio calling and voicemail capabilities.

Cisco Jabber Voice is a separate product from the Cisco Jabber for iPhone application that offers chat, presence, audio and video calling, voicemail, and conference escalations.

To obtain the latest Cisco Jabber Voice for iPhone client software, use either the Apple App Store on iTunes or the App Store application on the iPhone. Your device must run the latest version of iOS 7 to access and use the Cisco Jabber Voice for iPhone application.

Introduction

Cisco Jabber Voice for iPhone provides iPhone users with Enterprise calling, visual voicemail, and access to the corporate directory from an iPhone or iPod Touch.

iPad users can download Cisco Jabber for iPad from the Apple App Store. For more information about Cisco Jabber for iPad, see the documentation home page.

To enable users to connect to your corporate Wi-Fi network from a remote location, you must set up your system to support VPN. Cisco supports Cisco Jabber Voice for iPhone with Cisco AnyConnect Secure Mobility Client. Although other VPN clients are not officially supported, you may be able to use Cisco Jabber Voice for iPhone with other VPN clients.


Note


The voice quality of Internet calls varies depending on the Wi-Fi or mobile data network connection. Cisco Technical Assistance Center (TAC) cannot troubleshoot voice quality when you use mobile data networks or noncorporate Wi-Fi networks to connect Cisco Jabber Voice for iPhone with Cisco AnyConnect Secure Mobility Client or another VPN client.


User Features and Benefits

With Cisco Jabber Voice for iPhone, you can do the following:

  • Make calls with your work number using either the Internet or your mobile voice network.
  • Receive calls to your work number.
  • Manage Internet calls using many of the standard in-call features such as hold, transfer, and conference.
  • Access your work voicemail system.
  • Search your corporate directory.
  • Launch IM chat sessions with contacts.
  • View your call history for calls managed using Cisco Jabber Voice for iPhone.
  • Move Internet calls between your desk phone and iOS device.
  • Call coworkers by saying their names using Voice Dialing.
  • Use a VPN connection to securely connect to your corporate network from any remote location.

    Note


    To enable Cisco Jabber Voice for iPhone to connect to your corporate Wi-Fi network from a remote location, the administrator must set up the system to support VPN. Cisco supports Cisco Jabber Voice for iPhone with Cisco AnyConnect Secure Mobility Client. Although other VPN clients are not officially supported, you may be able to use Cisco Jabber Voice for iPhone with other VPN clients.


What's New

Cisco Jabber Voice for iPhone Release 9.1(6) introduces the following changes:

  • Support for iPhone 5c and 5s.
  • Stability improvements. For information about bug fixes, see Release 9.1(6).

Note


Cisco Jabber Voice for iPhone Release 9.1(6) uses the same device COP file as Release 9.1(1): cmterm-iphone-install-130129.cop.sgn.

System Requirements

Network Requirements

The iPhone must be able to connect to the corporate network using voice-ready Wi-Fi.

For optimal user experience when using Cisco Jabber Voice for iPhone over your corporate Wi-Fi network, Cisco recommends that you:

  • Design your Wi-Fi network to eliminate gaps in coverage as much as possible, including in areas such as elevators, stairways, and outside corridors.
  • Ensure that all access points assign the same IP address to the iPhone. Calls are dropped if the IP address changes.
  • Ensure that all access points have the same SSID. Hand-off may be much slower if the SSIDs do not match.
  • Ensure that all access points broadcast their SSID. If the access points do not broadcast their SSID, the iPhone may prompt the user to join another Wi-Fi network, which interrupts the call.
Conduct a thorough site survey to minimize network problems that could affect voice quality. Cisco recommends that you:
  • Verify nonoverlapping channel configurations, access point coverage, and required data and traffic rates.
  • Eliminate rogue access points.
  • Identify and mitigate the impact of potential interference sources.

For more information, see:

Bluetooth use can cause voice quality and connectivity issues. For more information, see Bluetooth and Network Interference.

If users connect to the network remotely, the iPhone must be able to connect to the corporate network using a solid, high-bandwidth VPN connection. Voice quality is dependent on connection quality and cannot be guaranteed.

Cisco Unified Communications Manager Requirements

  • Cisco Unified Communications Manager:
    • Unified CM 7.1(5), starting with 7.1(5.32900-2 ) or 7.1(5b)su3
    • Unified CM 8.0(3), starting with 8.0(3.21900-8) or 8.0(3a)su1
    • Unified CM 8.5(1), starting with 8.5(1.11900-21) or 8.5(1)su1
    • Unified CM 8.6(2), starting with 8.6(2.21008-1) or 8.6(2a)su1
    • Unified CM 9.1(1)

    Note


    Unified CM 8.6(2.21008-1) or 8.6(2a)su1 is required to resolve the following issue: When a network change occurs, Cisco Jabber Voice for iPhone displays the green phone icon and the “Connecting” status, even if the application is not connected to the new network (CSCtu00209 and CSCtt97001).


  • Unified Communications Manager Express:
    • Unified CME 8.6
    • Unified CME 8.8
  • Cisco Business Edition:
    • Cisco Business Edition 5000
    • Cisco Business Edition 6000
  • Desk phone integration: The desk phone for each user must be CTI-controllable to ensure that users can move active calls from the desk phone to Cisco Jabber Voice for iPhone.

Required Codecs for Calls

  • G.711
  • G.729a

Minimum requirement for low-bandwidth availability: G.729a.

Users can turn Low Bandwidth mode on and off in the client settings if they experience voice quality issues.

Normal mode supports G.711 and G.729a.

Low Bandwidth mode supports G.729a only.

Requirements for Voicemail (Optional)

  • Cisco Unity Connection Release 7.x, 8.0, 8.5, 8.6, or 9.0
  • Cisco Unity Express 8.6

Supported Codecs for Voicemail

  • G.711
  • G.729

Requirements for Voice Dialing (Optional)

Cisco Unity Connection Release 7.x, 8.0, 8.5, 8.6, or 9.0

Requirements for Integration with Corporate Directory (Optional)

Use one of the following for Lightweight Directory Access Protocol (LDAP):

  • Microsoft Active Directory 2003
  • Microsoft Active Directory 2008
  • Open LDAP

Required only to support corporate directory search and organizational chart.

Requirements for Survivable Remote Site Telephony (Optional)

Survivable Remote Site Telephony (SRST) Release 8.6 and 8.8

Requirements for Cisco AnyConnect Secure Mobility Client (Optional)

  • iOS devices must run Cisco AnyConnect Secure Mobility Client Version 3.0.09231, which is available from the Apple App Store
  • Cisco ASA 5500 Series Adaptive Security Appliance Version 8.4
  • Cisco Adaptive Security Device Manager (ASDM) Version 6.4
  • ASA license requirements: Use one of the following combinations:
    • AnyConnect Essentials and AnyConnect Mobile licenses
    • AnyConnect Premium and AnyConnect Mobile licenses
    For more information about Cisco AnyConnect license requirements, see VPN License and Feature Compatibility.
  • Certificate Authority (CA) requirements if using certificate-based authentication: Cisco IOS Certificate Server or Microsoft Windows Server 2008 Enterprise Certificate Authority.

Requirements for VPN On Demand (Optional)

The Apple iOS On-Demand VPN feature requires certificate-only authentication. If you set up the Adaptive Security Appliance (ASA) without certificate-only authentication, the user must manually initiate the AnyConnect VPN connection as needed.

The iPhone must be able to access the corporate network, servers, and telephony endpoints using a VPN client, such as Cisco AnyConnect Secure Mobility Client.

Requirements for Users and Devices

Cisco Jabber Voice for iPhone is available from the Apple App Store.

Cisco supports Cisco Jabber Voice for iPhone on the following iOS devices:
  • iPhone model 4, 4s, 5, 5c, and 5s
  • iPod Touch fifth generation
  • iOS support: the latest version of iOS 7
Bluetooth headset support:
  • iPhone: supported (optional)
  • iPod Touch: supported (optional)

The voice dialing gesture feature is supported only on devices with a proximity sensor. iPod Touch does not currently have this sensor.

The device must be able to access the corporate network using Wi-Fi or VPN.

The desk phone for each user must be CTI-controllable to ensure that users can move active calls from the desk phone to Cisco Jabber Voice for iPhone.

Finding Documentation

Documentation for administrators: See the installation guides list.

Documentation for users: See the user guides list.

Installation Notes

Installation and setup instructions are available for system administrators and end users in the following guides:

  • System Administrators: See the Administration Guide for Cisco Jabber Voice for iPhone for your release in the installation guides list.
  • Users: See the Cisco Jabber Voice for iPhone Frequently Asked Questions (FAQs) for your release in the user guide list.

Note


Users can obtain the software for this product from the App Store using iTunes or the App Store application on the iPhone.


Limitations and Restrictions

  • If you receive an Internet call while placing an Internet call, Cisco Jabber Voice for iPhone sends the incoming call to voicemail. If you do not have voicemail, Cisco Jabber Voice for iPhone ignores the call.
  • Unified CM 8.6(2.21008-1) or 8.6(2a)su1 is required to resolve the following issue: When a network change occurs, Cisco Jabber Voice for iPhone displays the green phone icon and the “Connecting” status, even if the application is not connected to the new network (CSCtu00209 and CSCtt97001).
  • Due to an Apple iOS issue, the device sometimes drops from the Wi-Fi data network to the mobile voice network while the device is in sleep mode (CSCub14854). This issue can lead to missed incoming calls. To prevent this issue, turn off Cellular Data in the native Settings app.
  • Due to an Apple iOS issue, when a user leaves and then re-enters the Wi-Fi network and Cisco Jabber Voice for iPhone is in background, the app can take up to 11 minutes to reconnect. This issue can lead to missing incoming calls. After the client reconnects, users who have voicemail enabled will receive voicemail notifications for any missed calls that went to voicemail. To minimize the reconnection time, users can bring the app to the foreground after changing connection environments.
  • Due to an Apple iOS issue, the VPN can disconnect when Connect-On-Demand is enabled and the user changes networks. Cisco Jabber Voice for iPhone may take up to 11 minutes to reconnect through the VPN. This issue can lead to missing incoming calls. After the client reconnects, users who have voicemail enabled will receive voicemail notifications for any missed calls that went to voicemail. To minimize the reconnection time, users can bring the app to the foreground after changing connection environments.
  • Voice quality over noncorporate Wi-Fi or mobile data networks cannot be guaranteed.
  • For voice quality and connectivity issues inherent in Bluetooth use, see Bluetooth and Network Interference.
  • Ringtone audio is not sent through some Bluetooth headsets.
  • If you use a Bluetooth headset while on a Cisco Jabber Voice for iPhone call, the call control buttons on the headset are not active.
  • If you use Unified CM to set up Cisco Dual Mode for iPhone devices to automatically pass LDAP passwords to the client, the Unified CM TFTP server stores and sends these passwords in clear text. If you have security concerns, tell users to manually enter these passwords.
  • If you set up the Org chart feature, for managers who have more than 25 direct reports, Cisco Jabber Voice for iPhone displays only the first 25 reports.
  • If you receive an incoming call on your iPhone, the iPhone automatically disables the microphone for all other applications, and there is no time to inform your current caller that you need to take another call. If you accept the new call, your Cisco Jabber Voice for iPhone Internet call is automatically placed on hold, and you cannot return to it until you end the iPhone call. To work around this issue, decline the call so that your current caller can hear you again. If your device is locked, press the On/Off Sleep/Wake button twice quickly to decline the call.
  • The DVO-R feature is not supported on iPod Touch devices because this feature requires that the device can access a mobile voice network.
  • Due to a limitation with Cisco Unified Communications Manager, if the user places a Dial via Office - Reverse call to an invalid phone number over a SIP trunk, the user hears several seconds of silence instead of an audio message stating the number was invalid.
  • If the administrator updates an existing destination number in the Mobility Identity for a Cisco Dual Mode for iPhone device on the Unified CM, the new number is not pushed to the client. To work around this issue, ask the user to do one of the following:
    • In the Cisco Jabber Voice for iPhone Settings, manually update the phone number in the DVO Callback Number field.
    • In the Cisco Jabber Voice for iPhone Settings, delete the current number in the DVO Callback Number field, and then exit and restart Cisco Jabber Voice for iPhone.
    For more information about the iPhone Settings or the Cisco Jabber Voice for iPhone Settings, see the FAQs.
  • The following options appear in the Product-Specific Configuration Layout section on the device configuration page in Unified CM, but are not supported in this release:
    • Normal Mode Codecs
    • Low Bandwidth Codecs
    • MeetingPlace Numbers
    • WebEx Numbers
    • Contacts
    • XML Options
    • Video Capabilities
  • SIP Digest Authentication is not supported if the Dial via Office - Reverse feature is enabled.
  • For potential unexpected behavior and issues that users may encounter, see the FAQs.

iOS Version Support Policy for Cisco Jabber Voice for iPhone

Cisco supports Cisco Jabber Voice for iPhone releases only on the latest major iOS release. Apple maintains iOS, provides free iOS updates, and actively encourages users to upgrade to new iOS releases. To help enterprise customers transition to new major iOS updates, Cisco supports the last dot release of the previous major release for three months after a new release is introduced.

Cisco Jabber Voice for iPhone Release 9.1(6) is supported on the latest version of Apple iOS 7 running on an Apple iPhone 4, 4s, 5, 5c, 5s, or an Apple iPod Touch fifth generation.

Supported Languages

Cisco Jabber Voice for iPhone is localized for the following languages:

  • Arabic
  • Chinese (Simplified)
  • Chinese (Traditional)
  • Danish
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish

Important Notes

Upgrade from Cisco Mobile to Cisco Jabber Voice for iPhone

Follow these instructions to upgrade users from Cisco Mobile Release 8.0 to Cisco Jabber Voice for iPhone Release 9.1(6).


Note


Cisco Jabber Voice for iPhone replaces Cisco Mobile 8.1. For users upgrading from Cisco Mobile Release 8.1 to Cisco Jabber Voice for iPhone Release 9.1(6), have users download the Cisco Jabber Voice for iPhone application from the App Store. For Administrators, see Administration Guide for Cisco Jabber Voice for iPhone for your release in the installation guides list.


  1. To support multitasking, make the following changes in Cisco Unified Communications Manager:
    • Create a dedicated SIP Profile with required settings. For more information, see Administration Guide for Cisco Jabber Voice for iPhone for your release in the installation guides list.
    • Assign this dedicated SIP Profile on the Cisco Dual Mode for iPhone device page for each user of Cisco Jabber Voice for iPhone.
  2. Send users their provisioning information for Cisco Jabber Voice for iPhone. See the “User Instructions” section in the Administration Guide for your release of Cisco Jabber Voice for iPhone, as applicable to your deployment.
  3. Send users instructions to do the following:
    1. Download and install Cisco Jabber Voice for iPhone Release 9.1(6) from the App Store.
    2. Restart the phone.
    3. Perform other required steps for a new installation in your environment, as described in the “User Instructions” section in the Administration Guide for your release of Cisco Jabber Voice for iPhone.

Bluetooth and Network Interference

Bluetooth headsets use the same 2.4 GHz frequency as 802.11b, -g, and -n Wi-Fi networks and many other devices, such as microwave ovens and cordless phones. For this reason, interference is likely to impact Bluetooth transmissions, and Bluetooth headsets may interfere with the Wi-Fi connection to the iPhone. This issue is not specific to Cisco Jabber Voice for iPhone but can result in dropped or interrupted calls and voice quality issues.

To minimize interference from Bluetooth headsets on the Wi-Fi network, ensure that a strong Wi-Fi signal is available throughout the coverage area, as described in the the "Network Requirements" section of System Requirements.

Also see the following Apple articles:

Cisco Technical Assistance Center (TAC) cannot troubleshoot these issues.

Caveats

Bug toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:

  • All severity level 1 or 2 bugs
  • Significant severity level 3 bugs
  • All customer-found bugs except severity level 6 enhancement requests

You can search for problems by using the Cisco Software Bug Toolkit.

Before You Begin

To access Bug Toolkit, you need the following items:

  • Internet connection
  • Web browser
  • Cisco.com user ID and password
Procedure
    Step 1   To access the Bug Toolkit, go to https:/​/​tools.cisco.com/​bugsearch/​search.
    Step 2   Sign in with your Cisco.com user ID and password.
    Step 3   To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter.

    What to Do Next

    For information about how to use the Bug Toolkit, select Help on the Bug Toolkit screen.

    Release 9.1(6)

    Open Caveats

    There were no open caveats for Cisco Jabber Voice for iPhone 9.1(6) at the time of release.

    Closed Caveats

    The following severity 1, 2, or 3 issues cannot be fixed at this time.

    See also the caveats for Cisco Unified Communications Manager for closed issues that may affect Cisco Jabber Voice for iPhone.



    Table 1 Closed Caveats in Cisco Jabber Voice for iPhone 9.1(6)
    Identifier Severity Component Headline
    CSCuj08892 moderate core bt not appear in vm audio source until make call via bt
    CSCuj08928 moderate core bt audio source icon remain after turn off bt device
    CSCuj24885 moderate core app not fg after slide to unlock screen when app incoming call

    Resolved Caveats

    The following severity 1, 2, and 3 caveats were present in at least one previous release and are resolved in this release. Resolved minor caveats are not listed here.



    Table 2 Resolved Caveats in Cisco Jabber Voice for iPhone 9.1(6)
    Identifier Severity Component Headline
    CSCui59159 moderate core A cannot do Hold function after B Use Mobile Network
    CSCui70852 moderate other system fails to resolve host name even with domain set properly
    CSCuj03144 moderate core app still shows error alert after enter correct device id
    CSCuj52205 moderate documentation need to record native dnd setting in FAQ

    Release 9.1(5)

    Open Caveats

    The following caveats were open at time of shipping.

    See also the caveats for Cisco Unified Communications Manager for open issues that may affect Cisco Jabber Voice for iPhone.



    Table 3 Open Caveats in Cisco Jabber Voice for iPhone 9.1(5)
    Identifier Severity Component Headline
    CSCue27786 moderate core vm avoidance digit getting sent to destination AVR system
    CSCue63138 moderate core DVO - snr call still comes after caller hangs up
    CSCuf14503 moderate core 2-way audio not re-establish if handoffDN(place call)fail
    CSCui70852 moderate other system fails to resolve host name even with domain set properly
    CSCuj03144 moderate core app still shows error after enter correct device id
    CSCuj08892 moderate core bt not appear in vm audio source until make call via bt
    CSCuj08928 moderate core bt audio source icon remain after turn off bt device
    CSCuj09180 moderate core DVO call back alert doesn't show spin icon
    CSCuj13377 moderate core Jabber for iPhone doesn't show correct local contact information
    CSCuj24885 moderate core app not fg after slide to unlock screen when app incoming call
    CSCuj25162 moderate core white bar appears after edit existing contact photo

    Closed Caveats

    The following severity 1, 2, or 3 issues cannot be fixed at this time.

    See also the caveats for Cisco Unified Communications Manager for closed issues that may affect Cisco Jabber Voice for iPhone.



    Table 4 Closed Caveats in Cisco Jabber Voice for iPhone 9.1(5)
    Identifier Severity Component Headline
    CSCuc72723 moderate core DVO - VMA not working when dial rule prefix added to MI/callback numbers
    CSCud37472 moderate other DVO - user control - press digit 0 doesn't connect the dvo call
    CSCud60607 moderate core no announcement when DVOR to an invalid number over SIP trunk
    CSCud83767 moderate core app doesn't look up call id from server for DVO call log
    CSCue27246 moderate voip Issue with Jabber-on-iphone while it is in a conference call "soya text"
    CSCue99318 moderate core error shows if DVO while previous session active in shared line device
    CSCuf20337 moderate core after fail tftp once, app keep using old data for verification
    CSCuf20374 moderate core directory feature disappears after chaging directory server in COP file
    CSCuf24861 moderate core no error show if receive/place GSMcall interrupt callback
    CSCui84398 moderate ui Jabber ring volume is adjusted by pressing the side button in idle state
    CSCuj24998 moderate core one way audio for voip if user does not allow native microphone

    Resolved Caveats

    The following severity 1, 2, and 3 caveats were present in at least one previous release and are resolved in this release. Resolved minor caveats are not listed here.



    Table 5 Resolved Caveats in Cisco Jabber Voice for iPhone 9.1(5)
    Identifier Severity Component Headline
    CSCuj05793 severe core (iOS7)voip audio lost after interrupted by gsm call when screen lock
    CSCty88527 moderate core Spurious NumberOfRegisteredPhonesDropped Alerts seen in alpha
    CSCui29749 moderate core app freeze in responding to an incoming call after 300+ calls
    CSCui73290 moderate ui Branding - change name to "Jabber Voice" or "Jabber"
    CSCui73556 moderate core app doesn't show call log after call answered by shared line device
    CSCui73768 moderate ui change icon in App Store build
    CSCue38651 minor documentation "Enable Cisco Unified Mobile Communicator" checkbox not needed for DVO
    CSCug59357 minor documentation Jabber for iPhone Release 9.1(1) Administration Guide - info required
    CSCui27056 minor documentation Doc: Jabber for iPhone release notes should be corrected

    Release 9.1(4)

    Open Caveats

    The following caveats were open at time of shipping.

    See also the caveats for Cisco Unified Communications Manager for open issues that may affect Cisco Jabber Voice for iPhone.



    Table 6 Open Caveats in Cisco Jabber 9.1(4) for iPhone
    Identifier Severity Component Headline
    CSCty88527 moderate core Spurious NumberOfRegisteredPhonesDropped Alerts seen in alpha
    CSCuc72723 moderate core DVO - VMA not working when dial rule prefix added to MI/callback numbers
    CSCud37472 moderate other DVO - user control - press digit 0 doesn't connect the dvo call
    CSCud60607 moderate core no announcement when DVOR to an invalid number over SIP trunk
    CSCud83767 moderate core app doesn't look up call id from server for DVO call log
    CSCue27246 moderate voip Issue with Jabber-on-iphone while it is in a conference call "soya text"
    CSCue27786 moderate core vm avoidance digit getting sent to destination AVR system
    CSCue63138 moderate core DVO - snr call still comes after caller hangs up
    CSCue99318 moderate core error shows if DVO while previous session active in shared line device
    CSCuf14503 moderate core 2-way audio not re-establish if handoffDN(place call)fail
    CSCuf20337 moderate core after fail tftp once, app keep using old data for verification
    CSCuf20374 moderate core directory feature disappears after changing directory server in COP file
    CSCuf24861 moderate core no error show if receive/place GSMcall interrupt callback

    Closed Caveats

    The following severity 1, 2, or 3 issues cannot be fixed at this time.

    See also the caveats for Cisco Unified Communications Manager for closed issues that may affect Cisco Jabber Voice for iPhone.



    Table 7 Closed Caveats in Cisco Jabber 9.1(4) for iPhone
    Identifier Severity Component Headline
    CSCue17449 moderate ui No change in Jabber IPhone while giving Reset in CME

    Resolved Caveats

    The following severity 1, 2, and 3 caveats were present in at least one previous release and are resolved in this release. Resolved minor caveats are not listed here.

    Table 8 Resolved Caveats in Cisco Jabber 9.1(4) for iPhone
    Identifier Severity Component Headline
    CSCui29749 moderate core app freeze in responding to an incoming call after 300+ calls

    Release 9.1(3)

    Open Caveats

    The following caveats were open at time of shipping.

    See also the caveats for Cisco Unified Communications Manager for open issues that may affect Cisco Jabber Voice for iPhone.



    Table 9 Open Caveats in Cisco Jabber 9.1(3) for iPhone
    Identifier Severity Component Headline
    CSCty88527 moderate core Spurious NumberOfRegisteredPhonesDropped Alerts seen in alpha
    CSCuc72723 moderate core DVO - VMA not working when dial rule prefix added to MI/callback numbers
    CSCud37472 moderate other DVO - user control - press digit 0 doesn't connect the dvo call
    CSCud60607 moderate core no announcement when DVOR to an invalid number over SIP trunk
    CSCud83767 moderate core app doesn't look up call id from server for DVO call log
    CSCue17449 moderate ui No change in Jabber IPhone while giving Reset in CME
    CSCue27246 moderate voip Issue with Jabber-on-iphone while it is in a conference call "soya text"
    CSCue27786 moderate core vm avoidance digit getting sent to destination AVR system
    CSCue63138 moderate core DVO - snr call still comes after caller hangs up
    CSCue99318 moderate core error shows if DVO while previous session active in shared line device
    CSCuf14503 moderate core 2-way audio not re-establish if handoffDN(place call)fail
    CSCuf20337 moderate core after fail tftp once, app keep using old data for verification
    CSCuf20374 moderate core directory feature disappears after chaging directory server in COP file
    CSCuf24861 moderate core no error show if receive/place GSMcall interrupt callback

    Closed Caveats

    The following severity 1, 2, or 3 issues cannot be fixed at this time.

    See also the caveats for Cisco Unified Communications Manager for closed issues that may affect Cisco Jabber Voice for iPhone.



    Table 10 Closed Caveats in Cisco Jabber 9.1(3) for iPhone
    Identifier Severity Component Headline
    CSCug93128 severe voip CUCME9.5:J4iPhone 9.1.X fails to register
    CSCue17449 moderate ui No change in Jabber IPhone while giving Reset in CME
    CSCud19386 moderate documentation Cisco Jabber iPhone goes On Hold when Native calls comes in GSM Network

    Resolved Caveats

    The following severity 1, 2, and 3 caveats were present in at least one previous release and are resolved in this release. Resolved minor caveats are not listed here.

    Table 11 Resolved Caveats in Cisco Jabber 9.1(3) for iPhone
    Identifier Severity Component Headline
    CSCue03631 moderate core Jabber for iPhone shows missed call after shared line device answers
    CSCug50001 moderate voip Jabber for iPhone freezes in responding to an incoming call.
    CSCug67801 moderate core dtmf digits are printed in app log
    CSCug75020 moderate core Jabber for iPhone not able to connect to LDAP

    Release 9.1(2)

    Open Caveats

    The following caveats were open at time of shipping.

    See also the caveats for Cisco Unified Communications Manager for open issues that may affect Cisco Jabber Voice for iPhone.



    Table 12 Open Caveats in Cisco Jabber 9.1(2) for iPhone
    Identifier Severity Component Headline
    CSCty88527 moderate core Spurious NumberOfRegisteredPhonesDropped Alerts seen in alpha
    CSCuc72723 moderate core DVO - VMA not working when dial rule prefix added to MI/callback numbers
    CSCud37472 moderate other DVO - user control - press digit 0 doesn't connect the dvo call
    CSCud60607 moderate core no announcement when DVOR to an invalid number over SIP trunk
    CSCud83767 moderate core app doesn't look up call id from server for DVO call log
    CSCue03631 moderate core app still shows missed call after shared line device answers
    CSCue17449 moderate ui No change in Jabber IPhone while giving Reset in CME
    CSCue27246 moderate voip Issue with Jabber-on-iphone while it is in a conference call "soya text"
    CSCue27786 moderate core vm avoidance digit getting sent to destination AVR system
    CSCue63138 moderate core DVO - snr call still comes after caller hangs up
    CSCue99318 moderate core error shows if DVO while previous session active in shared line device
    CSCuf14503 moderate core 2-way audio not re-establish if handoffDN(place call)fail
    CSCuf20337 moderate core after fail tftp once, app keep using old data for verification
    CSCuf20374 moderate core directory feature disappears after chaging directory server in COP file
    CSCuf24861 moderate core no error show if receive/place GSMcall interrupt callback

    Closed Caveats

    The following severity 1, 2, or 3 issues cannot be fixed at this time.

    See also the caveats for Cisco Unified Communications Manager for closed issues that may affect Cisco Jabber Voice for iPhone.



    Table 13 Closed Caveats in Cisco Jabber 9.1(2) for iPhone
    Identifier Severity Component Headline
    CSCud19386 moderate documentation Cisco Jabber iPhone goes On Hold when Native calls comes in GSM Network
    CSCue13104 moderate voip (MR)sometimes call isn't auto resume and red bar disappear if use siri
    CSCue22779 moderate core (MR)sometimes app can't reconnect if change MI after dvo call
    CSCue40017 moderate core (MR) app stuck at connecting if re-provision after deleted all accounts
    CSCue42830 moderate core Calling sounds heard in bluetooth prior to rcv incoming DVO cell
    CSCue85624 severe core app crash when provision deskphone integration using iOS5
    CSCue96302 moderate core can't make any call for a while because VPN reconnect after DVO via CDMA

    Resolved Caveats

    The following severity 1, 2, and 3 caveats were present in at least one previous release and are resolved in this release. Resolved minor caveats are not listed here.

    Table 14 Resolved Caveats in Cisco Jabber 9.1(2) for iPhone
    Identifier Severity Component Headline
    CSCub44744 moderate core app lists more participants than actually attending for conference
    CSCuc09759 moderate voip HandOFF DN Number works 10% of the time
    CSCud68804 moderate core iPhon4+iOS6:crash if fast switch All Contacts & Directory tabs
    CSCud85438 severe core iOS6.1: phone freeze 2 mins after callback via voip when vm playing
    CSCue01503 moderate core app donot show alert if Use Mobile Network callback fail
    CSCue10633 moderate core 'Emergency Call:' adding to caller's name after dial 911,112,119,110
    CSCue85521 moderate core app shows in-call screen after End DVO call

    Release 9.1(1)

    Open Caveats

    The following caveats were open at time of shipping.

    See also the caveats for Cisco Unified Communications Manager for open issues that may affect Cisco Jabber Voice for iPhone.



    Table 15 Open Caveats in Cisco Jabber 9.1(1) for iPhone
    Identifier Severity Component Headline
    CSCty88527 moderate core (MR)Spurious NumberOfRegisteredPhonesDropped Alerts seen in alpha
    CSCub14854 moderate voip Phone drops from wifi to 3G if standby awhile causing app to miss calls
    CSCuc72723 moderate core DVO - VMA not working when dial rule prefix added to MI/callback numbers
    CSCuc92921 moderate core DVO - if dvo enabled.app can't register without enabling CUMC
    CSCud27521 moderate core Hissing/Squeeky noise when on speakerphone and volume is set max
    CSCud37472 moderate other DVO - user control - press digit 0 doesn't connect the dvo call
    CSCud46689 moderate core App gets stuck connecting to UCM, but vm and directory are okay (SIPCC)
    CSCud60607 moderate core No announcement when DVOR to an invalid number over SIP trunk
    CSCud70366 moderate documentation (Doc)app Doc need clarification on LDAP attribute replication to GC
    CSCud83767 moderate core When making DVO call, app doesn't look up caller id from server
    CSCud97264 moderate core No indication of call-forward when received w Jabber for IPhone
    CSCue13486 moderate core DVO-callback alert still shows after dismiss callback error
    CSCue16877 moderate documentation Documentation for CFUR for Cisco Jabber need to be updated
    CSCue17449 moderate ui No change in Jabber IPhone while giving Reset in CME
    CSCue26189 moderate voip Not able to place or receive calls
    CSCue27246 moderate voip Issue with Jabber-on-iphone while it is in a conference call
    CSCue27276 moderate voip Issue when Jabber-on-iPhone is part of a hunt list
    CSCue27521 moderate core (MR)app stay at connecting for 8 mins after sign in
    CSCue27555 moderate core DVO-if switch network when initiating dvo, it keeps failing for a while

    Closed Caveats

    The following severity 1, 2, or 3 issues cannot be fixed at this time.

    See also the caveats for Cisco Unified Communications Manager for closed issues that may affect Cisco Jabber Voice for iPhone.



    Table 16 Closed Caveats in Cisco Jabber 9.1(1) for iPhone
    Identifier Severity Component Headline
    CSCts23172 moderate voip Not able to receive call in background when using AnyConnect (iPod)
    CSCua34948 moderate ui Jabber client not resetting when CUCM 7.1.5 admin applies config
    CSCub27773 moderate core back/forth wifi to no wifi, app can't pull up anyconnect
    CSCub58485 moderate ui Jabber stuck while changing voicemail account data
    CSCub82101 moderate voip Cisco jabber client DTMF responses unrecognized by CME
    CSCuc35027 moderate other Jabber for iPhone Notification-'Close' option is not shown in Japanese.
    CSCuc38121 moderate core wifi+anyconnect, app is disconnected if lock screen in iPod
    CSCuc95478 moderate other If silent mode and background, app could not play ringtone
    CSCuc98231 moderate core DVO - when dvo enabled, can't sign in with different em profile
    CSCud01547 moderate core DVO - when dvo enabled, can't provision app with sip digest
    CSCud03182 moderate core DVO - VMA does not work to alternate callback# (UCM feature request)
    CSCud19386 moderate documentation Cisco Jabber IPhone goes On Hold when Native calls comes in GSM Network
    CSCud23785 moderate other Proximity sensor not work when voip call is keeping at background
    CSCud34050 moderate other DVO call fails if interrupt by another gsm call when calling
    CSCud42236 moderate other Can provision from wizard but later never registers if no MI and 3g+vpn
    CSCud52550 moderate core After handoff-DN on iPhone4 w VPN, subsequent VoIP calls sometimes fail
    CSCud61535 moderate core From corp wifi to 3G+anyconnect, ap got stuck in reconnecting state
    CSCud67614 moderate voip iPhone 5 wired headset outgoing volume is to low
    CSCue13104 moderate voip (MR)sometimes call isn't auto resume and red bar disappear if use siri

    Resolved Caveats

    The following severity 1, 2, and 3 caveats were present in at least one previous release and are resolved in this release. Resolved minor caveats are not listed here.

    Table 17 Resolved Caveats in Cisco Jabber 9.1(1) for iPhone
    Identifier Severity Component Headline
    CSCue22113 severe core Call leak for DVO call
    CSCub44744 moderate core app lists more participants than actually attending for conference
    CSCub78606 moderate ui Scrolling in status bar displayed choppy after msg changed
    CSCub82101 moderate voip Cisco jabber client DTMF responses unrecognized by CME
    CSCuc09759 moderate voip HandOFF DN Number works 10% of the time
    CSCuc29846 moderate core app does not save new pic and item label for existed contact

    Troubleshooting

    Troubleshooting information is available for system administrators and end users in the following guides:

    • System Administrators: See the Administration Guide for your release of Cisco Jabber Voice for iPhone in the installation guides list.
    • Users: See the Frequently Asked Questions document for your release of Cisco Jabber Voice for iPhone in the user guides list.

    Documentation Updates

    For the latest versions of all documentation for all releases of Cisco Jabber Voice for iPhone, go to the documentation home page.

     

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