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Setup for Cisco WebEx Messenger and Cisco TelePresence Video Communication Server

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Setup for Cisco WebEx Messenger and Cisco TelePresence Video Communication Server

Setup for Cisco WebEx Messenger and Cisco TelePresence Video Communication Server

This chapter describes how you can set up Cisco Jabber for iPad by using the Cisco WebEx Messenger Administration Tool and Cisco TelePresence Video Communication Server (VCS).

Setting Up with the Cisco WebEx Messenger Administration Tool

The Cisco WebEx Messenger Administration Tool allows you to specify settings for instant messaging (IM), availability, and VCS. To learn how to use this tool, see the Cisco WebEx Messenger Administration Guide at http:/​/​www.webex.com/​webexconnect/​orgadmin/​help/​index.htm.

Cisco recommends that you perform the tasks in this order.


Note


This is a list of high-level tasks that may not include every aspect of your setup. Go to the individual links for more information.


Procedure
    Step 1   Specify organization information.

    Go to http:/​/​www.webex.com/​webexconnect/​orgadmin/​help/​index.htm?toc.htm?17382.htm.

    Step 2   Create and provision users.

    Go to http:/​/​www.webex.com/​webexconnect/​orgadmin/​help/​index.htm?toc.htm?cs_​user.htm .

    Step 3   Set up IM and availability.

    Go to http:/​/​www.webex.com/​webexconnect/​orgadmin/​help/​index.htm?toc.htm?17169.htm.

    Step 4   Specify the VCS settings. Go to http:/​/​www.webex.com/​webexconnect/​orgadmin/​help/​index.htm?toc.htm?29781.htm.
    Step 5   Set up meetings.

    Go to http:/​/​www.webex.com/​webexconnect/​orgadmin/​help/​index.htm?toc.htm?17386.htm.


    VCS Setup in a Combined Deployment

    When setting up Cisco TelePresence Video Communication Server (VCS) for the combined deployment of Cisco WebEx Messenger and VCS, use the same procedure described in the chapter for the VCS-only deployment. See Setup for Cisco TelePresence Video Communication Server.

    Preparing User Instructions

    Send an email message with the information that your users need to use Cisco WebEx Messenger and VCS in Cisco Jabber for iPad. For VCS users, send a customized email message from the TMS. The default email template contains a simple message and the username and password.


    Note


    To learn more about sending account information from the TMS, consult the appropriate documentation:


    Your email message should include the following information:

    • Directions to download and install the app, named Cisco Jabber for iPad, from the App Store
    • Credentials for the user's accounts:
      • email address for the Cisco WebEx Messenger account
      • username, internal and external server addresses, and SIP domain address for the VCS account If your users are dispersed on different VCS clusters, ensure to communicate the correct server addresses to the different groups of users.
    • Directions to set up accounts in this order:
      1. Directions to input email address after the user starts the application on their iPad.
      2. Set up VCS from Settings in the application.

      Caution


      If users sign in with their VCS accounts first, they cannot set up Cisco WebEx Messenger in the application.


    • Directions to access the FAQs, which users can view by selecting Settings icon > Help > FAQs
    • Anything else you may want to communicate with your users