The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
The product build number for this release is 9.7.0.18474.
The following documents are available for Cisco Jabber for Windows.
The Installation and Configuration Guide provides administrators with information on software, hardware, system, and network requirements; deployment planning; installation; and client configuration.
The Server Setup Guide provides administrators with task-based information to help configure client services such as directory integration, instant messaging and presence, audio and video calling, voicemail, and conferencing.
This Licensing Information document provides information on the open source libraries used by the application.
Instructions to help navigate end users around Cisco Jabber for Windows for the first time and use a few key features.
The Advanced Features Guide provides an overview of task-based information about end user operation of the client.
Expressway for Mobile and Remote Access for Cisco Unified Communications Manager allows users to access their Cisco Jabber collaboration tools from outside the corporate firewall without a VPN client. Using Cisco collaboration gateways, the client can connect securely to your corporate network from remote locations such as Wi-Fi networks or mobile data networks.
For more information about this feature, see the Installation and Configuration Guide.
Users in your organization can use persistent chat rooms to share ideas and information in a chat room. The chat rooms look like group chats, except that the chat rooms stay active even after participants leave the room. When participants come back to the room, they can scroll back to read the messages that they missed.
Participants can manage their chat rooms by browsing the existing rooms and joining open rooms, or being added to a room by an administrator. When they are in the chat rooms, participants can create mentions for other users, which notifies the mentioned user if they are a member of the room. They can also search chat rooms for particular keywords or senders by creating filters.
Administrator tasks include creating, configuring, and deleting chat rooms, and adding or removing users from chat rooms. In this release, chat room administration and moderation must be performed with a client that supports persistent chat room administration. Cisco Jabber for Windows will provide administrative capabilities in a future release.
Cisco Unified Communications Manager IM and Presence Version 10 is a software prerequisite for persistent chat rooms.
For end user information about persistent chat rooms, see the chapter on Chats in the Advanced Feature Guide.
For administrator information about enabling persistent chat rooms, see the Installation and Configuration Guide and the Server Setup Guide.
Custom contacts are only supported in on-premises deployments.
Custom contacts support up to six phone numbers or SIP URI addresses, which follow a user@domain.com format. Custom contacts can be created without an IM address or Jabber ID. After a custom contact is created, the value entered in the IM address field cannot be changed.
Custom contacts require no additional administrative configuration.
You can click on the pop-out icon to move any chat window into a separate window. You can pop-out a one-to-one conversation, group chat, and persistent chat room window. The size and position of pop-out windows is remembered by the client.
Cisco Jabber for Windows now supports Cisco Unified Communications Manager User Data Service. In addition to being able to deploy Cisco Jabber using LDAP to connect to Active Directory, Jabber can now alternatively be deployed with Cisco Unified Communications Manager User Data Services (UDS) contact lookup service. Server scaling must be considered when using the UDS server. A Cisco Unified Communication node can support UDS contact service connections for 50% of the maximum device registrations supported by the server. For information about configuring UDS for directory integration, see the Directory Integration chapter of the Installation and Configuration Guide.
You can use the following tools to support deploying the client in a virtual environment:
More information is available in the section on Deployment in a Virtual Environment in the Installation and Configuration Guide.
Resolution is improved when two Jabber for Windows clients are screen sharing high resolution screens.