Cisco Jabber for Windows 9.6 Release Notes
Release Information
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Release Information

Release Information

Build Number

The product build number for this release is as follows:

Documentation Resources

Installation and Configuration Guide

The Installation and Configuration Guide contains the following information:
  • System and network requirements
  • Hardware requirements
  • Supported software and devices
  • Information to help you plan your deployment
  • Installation procedures
  • Client configuration requirements and information

Find the Installation and Configuration Guide for each release at http:/​/​​en/​US/​products/​ps12511/​prod_​installation_​guides_​list.html

Server Setup Guide

The Server Setup Guide provides task-based information to help you configure services for the client. This guide is available at http:/​/​​en/​US/​products/​ps12511/​prod_​installation_​guides_​list.html

Licensing Information

Find out what open source libraries and other licensing information at http:/​/​​en/​US/​products/​ps12511/​products_​licensing_​information_​listing.html

New in this Release

New Features

URI Dialing

URI dialing allows a user to be called using an assigned URI instead of a phone number. URIs follow a user@domain format that is similar to an email address. URI dialing is enabled through configuration in the client and Cisco Unified Communications Manager. See the Installation and Configuration Guide and Server Setup Guide for information on configuring this feature.

Service Discovery

Service Discovery gives the client the ability to automatically detect and locate services. This feature is configured centrally by an administrator using DNS SRV records. Service Discovery removes the need for manual user interaction to configure services. See the Installation and Configuration Guide and DNS Configuration Guide for information on configuring this feature.

Group Chat Enhancements

Cisco Jabber for Windows now displays the following Start Group Chat dialog when users start group chats:

As of this release, the Prompt me to accept group chat invitations option is available in the Chats tab on the Options window.

This option has the following values:

Cisco Jabber prompts users to accept group chat invitations. This is the default value.


Cisco Jabber automatically accepts all group chat invitations.


In previous releases, the client automatically accepts group chat invitations by default.

This release includes changes to the user experience when joining or initiating group chats for users who are signed in to Cisco Jabber on multiple resources.

The following scenarios describe the expected behavior for group chat events for a user named Adam McKenzie who has multiple resources:
Scenario 1

Adam is signed in to Cisco Jabber for Windows and Cisco Jabber on a mobile device. Adam can join and participate in the group chat from both resources.

Scenario 2
  1. Another user invites Adam to a group chat.
  2. Adam declines the invitation on resource A.
  3. Adam accepts the invitation on resource B.
The other participants in the group chat receive a decline notification from Adam. The other participants then receive an accept notification. Adam joins the group chat.
Scenario 3
  1. Another user invites Adam to a group chat.
  2. Adam accepts the invitation on resource A.
  3. Adam declines the invitation on resource B.
The other participants in the group chat receive an accept notification. Adam joins the group chat. The other participants do not receive a decline notification from Adam.
Scenario 4

Adam starts a group chat from resource A.

Adam joins the group chat on the resource from which he starts the group chat. Adam does not receive invitations on any other devices.

Accessory Support

This release increases support for accessories. The following are the main points of this increased support:

  • Accessories Manager Accessories Manager is a component that provides Unified Communication control APIs to accessory device vendors. Third party devices can use these APIs to performs tasks such as mute audio, answer calls, and end calls from the device. Third party vendors write plugins that are loaded by the application. Standard headsets can be connected with speaker and microphone support. Only specific devices interact with Accessories Manager for call control. Please contact your devices vendor for more information. Desktop phones are not supported. Accessories Manager functionality is enabled by default.
  • Cisco UC Keyboard The Cisco UC Keyboard is a Cisco-branded keyboard with hardware buttons for controlling Cisco Jabber for Windows. It has the following functionality:
    • Voicemail button
    • Handsfree button
    • Headset button
    • LCD call information display
    • Hold/Call button
    • Answer/End call button
    • Start/Stop Video button
    • Mute/Unmute audio button
    • Change Volume button
  • This keyboard can control any active third party devices using the Accessories Manager functionality.

LDAP Failover

Administrators can now configure a primary and secondary LDAP server for LDAP failover. The secondary server will take over if the primary server fails.

Audio Volume Control

An audio volume slider has been added to the Call Control screen. Volume increases and decreases set during a call will be remembered after the call ends. The volume slider is disabled if no external devices are plugged in or if the call is using a desktop phone. The Control+Shift+Up keyboard combination increases volume and Control+Shift+Down decreases it. The slider is not shown if the keyboard is used to adjust the volume.

Right-Click to Email

Users can now right-click a contact and send them an email at the address stored in their profile.

Self-Care Portal

The Self-Care Portal provides users with the ability to control preferences for all of their phone devices associated with Jabber. The Self-Care Portal option is displayed on the Options screen if enabled. This option is available in CUCM 10 and above. It is enabled through Service Discovery if configured or using the configuration file if not.

Meeting Enhancements

The following enhancements have been added to Cisco WebEx Meetings support:

  • Right-click an offline user to start an Instant Meeting with them. The meeting will be started and the offline user will be shown the meeting invitation when they log in.
  • Right-click a scheduled meeting to send reminders to all attendees.

Import Contacts

The user can now import a set contacts to their buddy list using a XML buddy list file with the following format:
<?xml version="1.0" encoding="utf-8" ?>
<gname>Sample Group 1</gname>
<user><uname></uname><fname>Sample User 1</fname></user>
<user><uname></uname><fname>Sample User 2</fname></user>
<gname>Sample Group 2</gname> 
<user><uname></uname><fname>Sample User 3</fname></user> 

Video Always on Top

The user can now select an option from the View menu which will cause all video calls to appear on top of all other windows.

Disable Temporary Presence

The configuration flag Temp_Presence_Enabled has been added to control the rendering of temporary presence. A value of false for this flag will disable rendering of temporary presence. Temporary presence is rendered otherwise.

Minimize Conversation Window for Screen Capture

The Conversation Window will now minimize itself when taking a screen capture. It will reappear after the screen capture is complete.

Support Larger WebEx SSO Login Pages

The embedded browser used for Cisco WebEx Messenger Single Sign On now has much narrower borders. This allows more of the screen to be used for the login form.

Disable Click-to-x Functionality

The installer switch CLICK2X is available to disable Click-to-x functionality. Refer to the Installation and Configuration Guide for an explanation of switch usage.