Cisco Jabber for Windows 9.2.1 Release Notes
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Search for Bugs

Bug Classification

Known defects, or bugs, have a severity level that indicates the priority of the defect. Development managers usually define bug severity. Severity helps the product team focus on bug fixes for future releases and prioritize fixes.

The following table describes bug severity levels:
Severity level Description
1 Catastrophic Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted. No workarounds exist.
2 Severe Important functions are unusable and workarounds do not exist. Other functions and the rest of the network is operating normally.
3 Moderate Failures occur in unusual circumstances, or minor features do not work at all, or other failures occur but low-impact workarounds exist.

This is the highest level for documentation bugs.

4 Minor Failures occur under very unusual circumstances, but operation essentially recovers without intervention. Users do not need to install any workarounds and performance impact is tolerable.
5 Cosmetic Defects do not cause any detrimental effect on system functionality.
6 Enhancement Requests for new functionality or feature improvements.

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Access the Bug Toolkit

To access the Cisco Software Bug Toolkit, do the following:
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  2. Sign in with your user ID and password.
  3. Do one of the following to search for a bug:
    • Enter a bug ID in the Search for Bug ID field and select Go.
    • Specify search parameters in the appropriate fields and select Search.
For more information about how to search for bugs, create saved searches, and create bug groups, select Help in the top right of the Bug Toolkit page.

Open in this Release

Identifier Component Severity Headline
CSCug71071 Contacts 3 Phone Mode: no search results when connected to UDS directory source
CSCug54512 Instant Messaging and Presence 3 Jabber stuck in loop if TFTP config group used to switch to Phone_Mode

Fixed in this Release

Identifier Component Severity Headline
CSCuf11395 Contacts 3 Contacts service causes client to terminate unexpectedly on startup
CSCud89526 Contacts 6 Jabber for Windows Directory Lookup of Outlook Contacts
CSCud05630 Contacts 6 Jabber doesn't recognize number format starting with (xxx)
CSCug26826 Contacts 6 ServerType in the installer is Case Sensitive
CSCug58059 Docs 4 CSCug45281 not included in the fixed caveats of 9.2.0 release notes
CSCud38505 Hub 6 Log file location should be configurable
CSCug34779 Instant Messaging and Presence 3 SSO users can't login to Jabber without DNS SRV record.
CSCug51286 Instant Messaging and Presence 4 System tray presence showing as Available before hub logged in.
CSCug21800 Options 3 Configuration settings from TFTP are not applied
CSCuc78585 Options 3 No status request received after adding a user to Jabber contact list
CSCug12118 Options 4 Jabber is not mapping all values returned from WebEx to config keys
CSCug29111 Options 4 I lost my network and receive spining cirlce in options VM accaount
CSCug51731 Telephony 2 DTMF digits are printed in logs on video calls
CSCub12965 Telephony 2 No phone control - Network Monitor - Cannot get local IP Address
CSCue81499 Telephony 3 Client doesn't play video for internal camera on 2 HP laptops
CSCuf82780 Telephony 3 Duplicate SP entries in deviceSelection after sign in as different user
CSCug10615 Telephony 3 Jabber: the type of incoming call number show up in English
CSCug18245 Telephony 3 In unusual circumstances, chat window shown instead of remote video
CSCug28820 Telephony 3 CallTypeEnum::Missed if the call is answered by shared line device
CSCue57082 Telephony 4 Two active calls, max video screen cause conversation window split to 2
CSCud98014 Telephony 6 Jabber Windows show a missed call when answered at desk phone
CSCug29499 Telephony 6 Show SRTP Lock Badge on Secure Calls
CSCue23536 Telephony 6 No warning message when closing conversation window in deskphone mode

Fixed in Previous Releases


Identifier Component Severity Headline
CSCuc60436 Click2x 3 Presence Outlook bubbles not displaying with Jabber for Windows
CSCuc81930 Click2x 3 Intermittent Crash with C2x installed and resumed from sleep
CSCuc42062 Click2x 4 Jabber for windows calls random number from outlook 2007 contact
CSCud29442 Contacts 2 UDS: Jabber causes 100% CPU usage on CUCM.
CSCud48323 Contacts 3 Contacts not resolving in call history
CSCud57201 Contacts 3 Jabber matches wrong call information
CSCud84893 Contacts 3 Windows XP shutdown hang if users do not log off Jabber
CSCue18594 Contacts 3 Contact not added if the email address includes an apostrophe
CSCue27524 Contacts 3 Outlook contact appears as part of the directory
CSCue48466 Contacts 3 Cannot add Outlook contacts to the Jabber contact list
CSCue65643 Contacts 3 Incorrect Picture shown for Outlook contacts where info is blank
CSCue68141 Contacts 3 Jabber 9.1 - Wrong LDAP search
CSCud50818 Contacts 4 Caller ID not returning the most recent displayname
CSCud64596 Contacts 4 Cisco Jabber for Windows 9.1(0) contact profiles with Special Characters
CSCuc76797 Contacts 4 Presence updates are not represented for contacts on the call history
CSCue04200 Contacts 4 Jabber Windows 9.1.0 Unhandled Jabber runtime exception
CSCuf81610 Contacts 4 Jabber profile doesn't display mobile number field
CSCud17144 Contacts 6 Jabber needs ability to disable Outlook contacts lookup
CSCue71028 Hub 3 Jabber crash on change of CUP servers
CSCud07617 Hub 3 Can't install a transformed msi on a non-english OS.
CSCuc93347 Hub 4 "Segoe UI" Font disappears when doing an update from 9.0.5 to 9.1
CSCud95979 Hub 4 Jabber For Windows 9.1 -Taskbar Flashing after Acknowledging
CSCua36831 Instant Messaging and Presence 3 Jabber for Windows not able to send Instant Messages (CUP)
CSCtz28780 Instant Messaging and Presence 3 Presence remains in an Away state if user activity occurs during network
CSCue69164 Instant Messaging and Presence 3 Jabber for Windows 9.1.3 crashes with corrupt history file
CSCuf16980 Instant Messaging and Presence 3 Jabber for Windows 9.1.3 crashes when closing a group chat
CSCuf85476 Instant Messaging and Presence 3 Cursor not active in chat window
CSCud56500 Instant Messaging and Presence 4 Jabber for Windows Crashes when Closing Tab for Group chat
CSCua46849 Instant Messaging and Presence 6 Some URLs are not recognized as hyperlink in IM window
CSCue03918 Jabberwerx 2 Offline status when user is inactive for two hours or more
CSCud22201 Meetings 3 Should not show previous day meetings if awake computer from standby
CSCuc68555 Options 3 UserId with special chars - J4W cannot remember/retain initial config
CSCuf56629 Options 3 Intermittent deadlock on audio device, Jabber becomes unresponsive
CSCue33220 Options 4 Audio Options - Volume levels do not save on exiting client
CSCue68071 Telephony 2 Blank calling number when Remote-Party-ID domain doesn't match CUCM
CSCud96464 Telephony 2 One-way video when calling a Cisco 8945 phone
CSCue40382 Telephony 2 Client terminates unexpectedly, requires system restart
CSCue18457 Telephony 3 Call forward icon disappears when users receive voicemail messages
CSCuc78573 Telephony 3 Potential for unresponsive behavior on exit when loss of VPN occurs
CSCud07373 Telephony 3 Intermittently application terminates unexpectedly during call transfers
CSCud34756 Telephony 3 Intermittently, desktop share does not function correctly
CSCud89524 Telephony 3 Contact search during call transfer causes client to stop unexpectedly
CSCue30861 Telephony 3 Jabber for Windows not displaying Caller ID in Visual Voice Mail Tab
CSCue30881 Telephony 3 Cisco Jabber Windows-'Start my Video' present when no camera is present
CSCue70502 Telephony 3 Shared desktop resolution can be less than optimal
CSCue73446 Telephony 3 Some text strings not translated to German when deleting call history
CSCue81585 Telephony 3 Switch from wired to wireless connection causes unexpected termination
CSCue92560 Telephony 3 Client unexpectedly exits during inbound calls or when sending calls
CSCue94414 Telephony 3 WebEx SSO - No call caps after sign out then in - Uninit'ing SSL
CSCuf08711 Telephony 3 Starting PC after hibernation can cause client to exit unexpectedly
CSCuf56452 Telephony 3 Dialling video end point results in unexpected behavior
CSCug45281 Telephony 4 Need to Re-Enter RD number When switching btw RD and DeskPhone mode
CSCtz54681 Telephony 4 String "Do not show me again" is not localized to Japanese
CSCud98379 Telephony 4 Jabber 9.1.1 not showing call toast when line is part of Line Group
CSCub23920 Telephony 6 Jabber for Windows does not keep originally called number
CSCua99436 Voicemail 3 Unexpected behavior occurs after voicemail credentials entered
CSCud81867 Voicemail 3 Client exits unexpectedly after a period of approx. ten minutes
CSCue35543 Voicemail 3 Client behaves unexpectedly due to voicemail service functions
CSCud86088 Voicemail 4 Jabber shows the wrong voicemail timestamp