Cisco Jabber for Windows 9.1.x Server Setup Guide
Set Up Cloud-Based Deployments
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Set Up Cloud-Based Deployments

Set Up Cloud-Based Deployments

Learn how to set up a cloud-based deployment with the Cisco WebEx Messenger service.


Note


  • Hybrid cloud-based deployments require you to set up on-premises services. Refer to the appropriate chapter for setting up on-premises deployments for information on provisioning those services.
  • It is beyond the scope of this document to describe every task involved in setting up a deployment with the Cisco WebEx Messenger service. You should refer to the Cisco WebEx documentation for information on configuring your environment with the Cisco WebEx Administration Tool.

Integrate Your Directory

To set up directory integration, complete the following steps:
  1. Review the directory integration topics.See Directory Integration.
  2. Configure your organization information.See Understanding the Configuration Tab.
  3. Create and provision users.See Overview of User Management.

Add Directory Groups

Directory groups, or enterprise groups, provide contact groups that administrators define for users.

The following are the high-level steps you should complete to add directory groups:
  1. Set up directory integration.
  2. Define your directory groups in a comma-separated values (.csv) file.
  3. Import your directory groups using the Cisco WebEx Administration Tool.
See Directory Integration for more information about adding directory groups.
To add directory groups in the client interface, users select File > New > Directory Group and then search for directory groups.

Note


Users cannot edit directory groups to add or remove contacts. However, users can drag and drop contacts from a directory group into their own custom contact groups.


Related Information

Configure Instant Messaging and Presence

When users successfully authenticate to the Cisco WebEx Messenger service, they get instant messaging and presence functionality. You can optionally configure instant messaging and presence federation with the Cisco WebEx Administration Tool.

Configure Privacy Options

You can specify the default settings for presence subscription requests in cloud-based deployments.

Procedure
    Step 1   Open the Cisco WebEx Administration Tool.
    Step 2   Select the Configuration tab.
    Step 3   Select General IM in the Connect Client section.

    The General IM pane opens.

    Step 4   Select the appropriate options for contact list requests as follows:
    Option Description
    Select Allow users to set "Options for contact list requests"

    Accept requests automatically from contacts in my organization automatically becomes the default option to configure how the client handles presence subscription requests. Users can change the default option in the Options window.

    Do not select Allow users to set "Options for contact list requests"

    You configure how the client handles presence subscription requests. Users cannot change this configuration. The settings are not available in the Options window.

    Select one of the following options:
    • Accept requests automatically from all contacts
    • Accept requests automatically from contacts in my organization
    • Prompt me for each request
    The options for configuring how the client handles contact list requests are as follows:
    Accept requests automatically from all contacts

    The client automatically accepts presence subscription requests from any domain.

    If you specify this setting, users from any domain can automatically add users to their contact list and view their availability status.

    Accept requests automatically from contacts in my organization

    The client automatically accepts presence subscription requests only from users in the domains you specify.

    To specify a domain, select Domain(s) in the System Settings section on the Configuration tab.

    Note   

    When searching for contacts in your organization, users can see the temporary availability status of all users in the organization. However, if User A blocks User B, User B cannot see the temporary availability status of User A in the search list.

    Prompt me for each request

    The client prompts users to accept each presence subscription request.

    Step 5   Select Save.

    Configure Audio and Video Services

    You must configure audio and video services with the Cisco WebEx Administration Tool. See the following topics for more information:
    • Getting started with Cisco Unified Communications Manager for Click to Call
    • Creating unified communications clusters

    Add Teleconferencing Service Name Accounts

    Users can make teleconference calls with either the default Cisco WebEx audio service or a third-party teleconference provider.

    To integrate the third-party teleconference provider audio services with Cisco WebEx, you must add teleconferencing service name accounts. After you add those accounts, users can make teleconference calls with the third-party provider audio services.

    For more information about adding teleconferencing service name accounts, see the Cisco WebEx Site Administration User's Guide.

    Configure Voicemail

    To configure your voicemail settings, use the Cisco WebEx Administration Tool.

    Allow Users to Set Voicemail Server Settings

    Select an option with the Cisco WebEx Administration Tool so that users can specify voicemail server settings in the client interface.

    Procedure
      Step 1   Open the Cisco WebEx Administration Tool.
      Step 2   Select Configuration > Unified Communications.
      Step 3   Select the Voicemail tab.
      Step 4   Select Allow user to enter manual settings

      The user can access advanced voicemail settings in the Phone Accounts tab on the Options window in the client interface.

      Configure Cisco WebEx Meeting Center

      You must configure the appropriate settings with the Cisco WebEx Administration Tool and assign the meeting and conferencing capabilities to the appropriate users.

      Authentication with Cisco WebEx Meeting Center

      You can use the following types of authentication with Cisco WebEx Meeting Center:
      Tightly Coupled Integration with the Cisco WebEx Messenger Service

      Tightly coupled integration refers to a configuration that you set up between Cisco WebEx Messenger and Cisco WebEx Meeting Center.

      When users authenticate with Cisco WebEx Messenger, it passes an authentication token back to the client. The client then passes that authentication token to Cisco WebEx Meeting Center.

      See the Overview of Tightly Coupled Integration topic for more information.

      Direct Authentication

      The client can pass user credentials directly to Cisco WebEx Meeting Center.

      To enable direct authentication, complete the following steps:
      1. Create user accounts for Cisco WebEx Meeting Center using the Cisco WebEx Administration Tool. Cisco WebEx Meeting Center must validate user credentials in a direct authentication scenario. The user accounts hold the credentials so that Cisco WebEx Meeting Center can validate them when the client attempts to authenticate.
      2. Specify Cisco WebEx Meeting Center credentials in the client interface.

      See the Overview of Loosely Coupled Integration topic for more information.

      Authentication with an Identity Provider

      The client can redirect authentication from Cisco WebEx Meeting Center to an identity provider.

      To enable authentication with an identity provider, complete the following steps:
      1. Set up your identity provider as appropriate. When users attempt to authenticate with Cisco WebEx Meeting Center, the client redirects that authentication to your identity provider. Your identity provider then validates the credentials and passes an authentication token back to the client. The client then passes that token to Cisco WebEx Meeting Center to complete the authentication process.
      2. Specify Cisco WebEx Meeting Center credentials in the client interface.

      See the Using SSO with the Cisco WebEx and Cisco WebEx Meeting applications topic for more information about managing user identities with the Cisco WebEx Messenger service.

      Specify Conferencing Credentials in the Client

      Users can specify their credentials in the Meetings tab on the Options window.

      To open the Options window, select File > Options.