Cisco Jabber for Windows 9.0.x Server Setup Guide
Set Up Cloud-Based Deployments
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Set Up Cloud-Based Deployments

Set Up Cloud-Based Deployments

Learn how to set up a cloud-based deployment with the Cisco WebEx Messenger service.


Note


  • Hybrid cloud-based deployments require you to set up on-premises services. Refer to the appropriate chapter for setting up on-premises deployments for information on provisioning those services.
  • It is beyond the scope of this document to describe every task involved in setting up a deployment with the Cisco WebEx Messenger service. You should refer to the Cisco WebEx documentation for information on configuring your environment with the Cisco WebEx Administration Tool.

Integrate Your Directory

To set up directory integration, complete the following steps:
  1. Review the directory integration topics.See Directory Integration.
  2. Configure your organization information.See Understanding the Configuration Tab.
  3. Create and provision users.See Overview of User Management.

Add Directory Groups

Directory groups, or enterprise groups, provide contact groups that administrators define for users.

The following are the high-level steps you should complete to add directory groups:
  1. Set up directory integration.
  2. Define your directory groups in a comma-separated values (.csv) file.
  3. Import your directory groups using the Cisco WebEx Administration Tool.
See Directory Integration for more information about adding directory groups.
To add directory groups in the client interface, users select File > New > Directory Group and then search for directory groups.

Note


Users cannot edit directory groups to add or remove contacts. However, users can drag and drop contacts from a directory group into their own custom contact groups.


Related Information

Configure Instant Messaging and Presence

When users successfully authenticate to the Cisco WebEx Messenger service, they get instant messaging and presence functionality. You can optionally configure instant messaging and presence federation with the Cisco WebEx Administration Tool.

Cloud-Based Encryption

The following table summarizes the details for instant message encryption in cloud-based deployments:
Connection Protocol Negotiation Certificate Expected Encryption Algorithm
Client to server XMPP within TLS X.509 Public Key Infrastructure certificate AES 128 bit

Server and Client Negotiation

The following servers negotiate TLS encryption with Cisco Jabber for Windows using X.509 Public Key Infrastructure (PKI) certificates with the Cisco WebEx Messenger service.

After the server and client negotiate TLS encryption, both the client and server generate and exchange session keys to encrypt instant messaging traffic.

XMPP Encryption

The Cisco WebEx Messenger service uses 128 bit length session keys encrypted with the AES algorithm to secure instant message traffic between Cisco Jabber for Windows and the Cisco WebEx Messenger service.

Instant Message Logging

The Cisco WebEx Messenger service can log instant messages, but it does not archive those instant messages in an encrypted format. However, the Cisco WebEx Messenger service uses stringent data center security, including SAE-16 and ISO-27001 audits, to protect the instant messages it logs.

For more information about encryption levels and cryptographic algorithms, including symmetric key algorithms such as AES or public key algorithms such as RSA, see Next Generation Encryption.

For more information about X509 Public Key Infrastructure certificates, see the Internet X.509 Public Key Infrastructure Certificate and CRL Profile document.

Configure Audio and Video Services

You must configure audio and video services with the Cisco WebEx Administration Tool. See the following topics for more information:
  • Getting started with Cisco Unified Communications Manager for Click to Call
  • Creating unified communications clusters

Add Teleconferencing Service Name Accounts

Users can make teleconference calls with either the default Cisco WebEx audio service or a third-party teleconference provider.

To integrate the third-party teleconference provider audio services with Cisco WebEx, you must add teleconferencing service name accounts. After you add those accounts, users can make teleconference calls with the third-party provider audio services.

For more information about adding teleconferencing service name accounts, see the Cisco WebEx Site Administration User's Guide.

Configure Voicemail

To configure your voicemail settings, use the Cisco WebEx Administration Tool.

Allow Users to Set Voicemail Server Settings

Select an option with the Cisco WebEx Administration Tool so that users can specify voicemail server settings in the client interface.

Procedure
    Step 1   Open the Cisco WebEx Administration Tool.
    Step 2   Select Configuration > Unified Communications.
    Step 3   Select the Voicemail tab.
    Step 4   Select Allow user to enter manual settings

    The user can access advanced voicemail settings in the Phone Accounts tab on the Options window in the client interface.

    Configure Cisco WebEx Meeting Center

    You must configure the appropriate settings with the Cisco WebEx Administration Tool and assign the meeting and conferencing capabilities to the appropriate users.

    Authentication with Cisco WebEx Meeting Center

    You can use the following types of authentication with Cisco WebEx Meeting Center:
    Tightly Coupled Integration with the Cisco WebEx Messenger Service

    Tightly coupled integration refers to a configuration that you set up between Cisco WebEx Messenger and Cisco WebEx Meeting Center.

    When users authenticate with Cisco WebEx Messenger, Cisco WebEx Messenger passes an authentication token back to the client. The client then passes that authentication token to Cisco WebEx Meeting Center.

    See the Overview of Tightly Coupled Integration topic in the Cisco WebEx documentation for more information.

    Direct Authentication

    The client can pass user credentials directly to Cisco WebEx Meeting Center.

    To enable direct authentication, complete the following steps:
    1. Create user accounts for Cisco WebEx Meeting Center using the Cisco WebEx Administration Tool. Cisco WebEx Meeting Center must validate user credentials in a direct authentication scenario. The user accounts hold the credentials so that Cisco WebEx Meeting Center can validate them when the client attempts to authenticate.
    2. Specify Cisco WebEx Meeting Center credentials in the client interface.

    See the Overview of Loosely Coupled Integration topic in the Cisco WebEx documentation for more information.

    Specify Conferencing Credentials in the Client

    Users can specify their credentials in the Meetings tab on the Options window.

    To open the Options window, select File > Options.