Advanced Features Guide for Cisco Jabber for Windows Version 9.1.1 and Later
Chats
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Chats

Chats

Search from Chat Windows

You can find, add, and call contacts from the search bar in chat windows.

Procedure
    Step 1   Enter the name of a contact in the search bar of the chat window.
    Step 2   Do one of the following:
    • Hover your cursor over the contact to add that contact to a list or to call that contact.
    • Double-click the contact to start a chat session.
    Tip   

    You can enter phone numbers in the search bar to call directly from the chat window.


    Start Group Chats

    Group chats let you send instant messages to two or more contacts at the same time.

    Procedure
    Start group chats with any of the following options:
    Option Procedure
    Select multiple contacts from your contact list
    1. Press and hold the Ctrl key on your keyboard.
    2. Select several contacts from your contact list.
    3. Right-click and then select Start group chat.
    Drag and drop contacts into the chat window
    1. Select a contact from your contact list.
    2. Drag and drop the contact into a chat window.
    Use the Add participants icon on the chat window
    1. Select Add participants in the bottom right corner of a chat window.
    2. Enter the name of the contact you want to add to the chat.
    3. Select Add.

    Transfer Files

    Transfer files to quickly and easily share information.

    Procedure
    Use the following options to transfer files:
    Option Procedure
    Drag and drop files into the chat window
    1. Select a file on your computer.
    2. Drag and drop the file into a chat window.
    Use the Send file icon on the chat window
    1. Select Send file in the bottom right corner of a chat window.
    2. Select a file on your computer.
    3. Select Open.

    Block Specific Contacts and Domains

    You can block specific contacts or domains. When you block a contact, that person cannot view your availability status or send you instant messages.

    Note


    If you add a contact to your block list, and that contact has you in their contact list, that person cannot view your availability status or send you instant messages.


    The following are examples of how the block list works:
    Example 1: Block specific contacts inside your organization

    You add an IM address to your block list. That contact cannot view your availability status or send you instant messages.

    Example 2: Block specific domains

    You add a specific domain, such as cisco.com, to your block list. No contacts who have IM accounts at that domain can view your availability status or send you instant messages.

    Procedure
      Step 1   Select File > Options.

      The Options window opens.

      Step 2   Select the Privacy tab and then select Advanced.
      Step 3   Enter specific contact addresses or domains in the Block list.
      Step 4   Select Apply and then OK.

      Allow Specific Contacts and Domains

      Some deployments of Cisco Jabber include an allow list that adds exceptions to the block list. You can enter specific contacts or domains in your allow list to ensure those contacts can view your availability status and send you messages.


      Note


      Cisco Jabber uses your contact list as an allow list. You do not need to add contacts in your contact list to your allow list.


      The following are examples of how the allow list works:
      Example 1: Allow specific contacts inside your organization
      1. You set your basic privacy settings to block everyone inside your company.
      2. You then add specific IM addresses for contacts inside your company to your allow list.
      Cisco Jabber blocks all contacts inside your company, except for those specific people in your allow list.
      Example 2: Allow specific domains
      1. You set your basic privacy settings to block everyone outside your company.
      2. You then add a specific domain, such as cisco.com, to your allow list.
      Cisco Jabber blocks everyone outside your company, except for people who have IM accounts at cisco.com.
      Example 3: Allow specific contacts from blocked domains
      1. You add a specific domain, such as cisco.com, to your block list.
      2. You then add an IM address, such as anitaperez@cisco.com, to your allow list.
      Cisco Jabber blocks all people who have IM accounts at cisco.com, except for anitaperez@cisco.com.
      Procedure
        Step 1   Select File > Options.

        The Options window opens.

        Step 2   Select the Privacy tab and then select Advanced.
        Step 3   Enter specific contact addresses or domains in the Allow list.
        Step 4   Select Apply and then OK.

        Control Who Can Interact with You

        Some deployments of Cisco Jabber let you control who interacts with you inside your company and outside your company.

        Procedure
          Step 1   Select File > Options.

          The Options window opens.

          Step 2   Select the Privacy tab.
          Step 3   Select one of the following options in the Inside my company section:
          Option Description
          Allow everyone All contacts in your company can view your availability status and send you instant messages.
          Block everyone No contacts in your company can view your availability status or send you instant messages.

          You can choose to block everyone and then add exceptions for specific contacts in your allow list.

          This option does not block contacts in your contact list.

          Step 4   Select one of the following options in the Outside my company section:
          Option Description
          Prompt me every time Cisco Jabber notifies you when people outside your company add you as a contact. When Cisco Jabber notifies you, you can select the following options:
          Allow

          Let the person view your availability status and send you instant messages.

          Block

          Do not let the person view your availability status or send you instant messages.

          Add the person to your block list.

          Add to my contact list

          Let the person view your availability status and send you instant messages.

          Add the person to your contact list.

          Close the notification window

          Ignore the notification temporarily.

          Cisco Jabber notifies you again the next time you sign in.

          Block everyone No contacts outside your company can view your availability status or send you instant messages.

          You can choose to block everyone and then add exceptions for specific contacts in your allow list.

          This option does not block contacts in your contact list.

          Step 5   Select Apply and then OK.

          Manage Status Requests

          Some deployments of Cisco Jabber let you manage notifications when people request to view your availability status.

          Procedure
            Step 1   Select File > Options.

            The Options window opens.

            Step 2   Select the Privacy tab.
            Step 3   Select one of the following options:
            Option Description
            Auto-accept requests from contacts inside my company Cisco Jabber does not notify you when someone inside your company adds you as a contact.

            Cisco Jabber notifies you when people outside your company add you as a contact.

            Auto-accept requests from all contacts Cisco Jabber does not notify you when anyone adds you as a contact.
            Prompt me for each request Cisco Jabber notifies you when people add you as a contact. When Cisco Jabber notifies you, you can select the following options:
            Allow

            Let the person view your availability status and send you instant messages.

            Block

            Do not let the person view your availability status or send you instant messages.

            Add the person to your block list.

            Add to contacts

            Let the person view your availability status and send you instant messages.

            Add the person to your contact list.

            Close the notification window

            Ignore the notification temporarily.

            Cisco Jabber notifies you again the next time you sign in.

            Step 4   Select Apply and then OK.