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Set Up Conferencing on Cisco Unified Communications Manager
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Set Up Conferencing on Cisco Unified Communications Manager

Set Up Conferencing on Cisco Unified Communications Manager

Conferencing capabilities allow users to schedule, attend, and manage Cisco WebEx meetings with Cisco Jabber. You can set up on-premises conferencing with Cisco WebEx Meetings Server or cloud-based conferencing with Cisco WebEx Meeting Center. Review the set up process and what options are available for authenticating with a conferencing server.

This chapter applies to Cisco Unified Communications Manager version 9.0 and higher.

Set Up On-Premises Conferencing

Cisco WebEx Meetings Server provides on-premises meeting and conferencing services for the client.


Note


The client does not support on-premises conferencing when users connect to the corporate network using Expressway Mobile and Remote Access.

Cisco WebEx Meetings Server Installation and Configuration

The first step in setting up integration between Cisco WebEx Meetings Server and the client is to install and configure Cisco WebEx Meetings Server. You should refer to the Cisco WebEx Meetings Server product documentation for installation and configuration procedures.

Restriction:

You cannot currently integrate Cisco Jabber with Cisco WebEx Meetings Server sites that you configure for single sign on (SSO).

Add Cisco WebEx Meetings Server

The first step to setting up conferencing on Cisco Unified Communications Manager is to add your details for Cisco WebEx Meetings Server.

Procedure
    Step 1   Open the Cisco Unified CM Administration interface.
    Step 2   Select User Management > User Settings > UC Service.

    The Find and List UC Services window opens.

    Step 3   Select Add New.

    The UC Service Configuration window opens.

    Step 4   In the Add a UC Service section, select Conferencing from the UC Service Type drop-down list.
    Step 5   Select Next.
    Step 6   Specify details for Cisco WebEx Meetings Server in the following fields:
    Product Type

    Select WebEx (Conferencing).

    Name

    Enter a name for the configuration.

    The name you specify displays when you add services to profiles. Ensure the name you specify is unique, meaningful, and easy to identify.

    Description

    Enter an optional description.

    Hostname/IP Address

    Enter the site URL for Cisco WebEx Meetings Server.

    Port

    Leave the default value.

    Protocol

    Select HTTPS from the drop-down list.

    Step 7   Choose the appropriate value for the User web conference server as SSO identity provider check box:
    Cleared

    Do not use Cisco WebEx as the single sign-on (SSO) identity provider.

    Selected

    Use Cisco WebEx as the single sign-on (SSO) identity provider.

    Note   

    This field is available only if you select WebEx (Conferencing) from the Product Type drop-down list.

    Step 8   Select Save.

    What to Do Next

    Add Cisco WebEx Meetings Server to a service profile.

    Add Cisco WebEx Meetings Server to a Profile

    After you add Cisco WebEx Meetings Server on Cisco Unified Communications Manager, you add Cisco WebEx Meetings Server to a service profile. The client can then retrieve the details for Cisco WebEx Meetings Server from the profile and access the conferencing features.

    Before You Begin

    Create a service profile.

    Procedure
      Step 1   Open the Cisco Unified CM Administration interface.
      Step 2   Select User Management > User Settings > Service Profile.

      The Find and List Service Profiles window opens.

      Step 3   Find and select your service profile.

      The Service Profile Configuration window opens.

      Step 4   Configure the Conferencing Profile section as follows:
      1. Select up to three instances of Cisco WebEx Meetings Server from the following drop-down lists:
        • Primary
        • Secondary
        • Tertiary
      2. Select the appropriate value from the Server Certificate Verification drop-down list.
      3. Select one of the following from the Credentials source for web conference service drop-down list:
        Not set

        The user does not have a credentials source that matches their Cisco WebEx Meetings Server credentials.

        Unified CM - IM and Presence
        The user’s Cisco Unified Communications Manager IM and Presence credentials match their Cisco WebEx Meetings Server credentials.
        Voicemail
        The user’s Cisco Unity Connection credentials match their Cisco WebEx Meetings Server credentials.
        Important:

        If you select a credentials source, you must ensure that those credentials match the user’s Cisco WebEx Meetings Server credentials.

        There is no mechanism to synchronize the credentials you specify in Cisco Unified Communications Manager with credentials you specify in Cisco WebEx Meetings Server. For example, you specify that a user’s instant messaging and presence credentials are synchronized with the user’s Cisco WebEx Meetings Server credentials. The user’s instant messaging and presence credentials then change. You must update the user’s Cisco WebEx Meetings Server credentials to match that change.

      Step 5   Select Save.

      Set Up Cloud-Based Conferencing

      Cisco WebEx Meeting Center provides cloud-based meeting and conferencing services for the client.

      Integration with Cisco WebEx Meeting Center

      As of this release, there are two types of Cisco WebEx Meeting Center integration for on-premises deployments:
      Cloud-Based Integration
      An environment in which Cisco WebEx Meeting Center provides the following services to the client:
      • Data such as participant chat and roster lists.
      • Audio and video capabilities.
      Hybrid Cloud-Based Integration
      An environment in which:
      • Cisco WebEx Meeting Center provides data such as participant chat and roster lists.
      • A conferencing bridge provides audio and video capabilities.

      Authentication with Cisco WebEx Meeting Center

      You can authenticate the client with Cisco WebEx Meeting Center using tightly coupled integration. Tightly coupled integration refers to a configuration that you set up between Cisco WebEx Messenger and Cisco WebEx Meeting Center. When users authenticate with Cisco WebEx Messenger, it passes an authentication token back to the client. The client then passes that authentication token to Cisco WebEx Meeting Center. See the Overview of Tightly Coupled Integration topic for more information.

      Add Cisco WebEx Meeting Center

      The first step to setting up conferencing on Cisco Unified Communications Manager is to add your details for Cisco WebEx Meeting Center.

      Procedure
        Step 1   Open the Cisco Unified CM Administration interface.
        Step 2   Select User Management > User Settings > UC Service.

        The Find and List UC Services window opens.

        Step 3   Select Add New.

        The UC Service Configuration window opens.

        Step 4   In the Add a UC Service section, select Conferencing from the UC Service Type drop-down list.
        Step 5   Select Next.
        Step 6   Specify details for the Cisco WebEx Meeting Center site in the following fields:
        Product Type

        Select WebEx (Conferencing).

        Name

        Enter a name for the configuration.

        The name you specify displays when you add services to profiles. Ensure the name you specify is unique, meaningful, and easy to identify.

        Description

        Enter an optional description.

        Host Name/IP Address

        Specify the hostname of the Cisco WebEx Meeting Center site.

        Note   

        You must specify a hostname, not an IP address.

        Port

        Specify a port number for the Cisco WebEx Meeting Center site.

        Protocol

        Select HTTPS from the drop-down list.

        Step 7   Choose the appropriate value for the User web conference server as SSO identity provider check box:
        Cleared

        Do not use Cisco WebEx as the single sign-on (SSO) identity provider.

        Selected

        Use Cisco WebEx as the single sign-on (SSO) identity provider.

        Note   

        This field is available only if you select WebEx (Conferencing) from the Product Type drop-down list.

        Step 8   Select Save.

        What to Do Next

        Add Cisco WebEx Meeting Center to a service profile.

        Add Cisco WebEx Meeting Center to a Profile

        After you add Cisco WebEx Meeting Center on Cisco Unified Communications Manager, you add Cisco WebEx Meeting Center to a service profile. The client can then retrieve the details for Cisco WebEx Meeting Center from the profile and access the conferencing features.

        Before You Begin

        Create a service profile.

        Procedure
          Step 1   Open the Cisco Unified CM Administration interface.
          Step 2   Select User Management > User Settings > Service Profile.

          The Find and List Service Profiles window opens.

          Step 3   Find and select your service profile.

          The Service Profile Configuration window opens.

          Step 4   Configure the Conferencing Profile section as follows:
          1. Select your service from the Primary drop-down list.
            Note   

            The client uses only the service you select from the Primary drop-down list. You do not need to select services from the Secondary or Tertiary drop-down lists.

          2. Select the appropriate value from the Server Certificate Verification drop-down list.
          3. Select one of the following from the Credentials source for web conference service drop-down list:
            Not set

            The user does not have a credentials source that matches their Cisco WebEx Meeting Center credentials.

            Unified CM - IM and Presence
            The user’s Cisco Unified Communications Manager IM and Presence credentials match their Cisco WebEx Meeting Center credentials.
            Voicemail
            The user’s Cisco Unity Connection credentials match their Cisco WebEx Meeting Center credentials.
            Restriction:

            You cannot specify a credentials source if you use an identity provider for authentication with Cisco WebEx Meeting Center.

            Important:

            If you select a credentials source, you must ensure that those credentials match the user’s Cisco WebEx Meeting Center credentials.

            There is no mechanism to synchronize the credentials you specify in Cisco Unified Communications Manager with credentials you specify in Cisco WebEx Meeting Center. For example, you specify that a user’s instant messaging and presence credentials are synchronized with the user’s Cisco WebEx Meeting Center credentials. The user’s instant messaging and presence credentials then change. You must update the user’s Cisco WebEx Meeting Center credentials to match that change.

          Step 5   Select Save.